HP R1500 - UPS XR User Manual
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HP R1500 - UPS XR User Manual

Ups r3000 xr models user guide
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HP Uninterruptible Power System
R3000 XR Models

User Guide

Part Number 192131-003
August 2002 (Third Edition)
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  • Page 1: User Guide

    HP Uninterruptible Power System R3000 XR Models User Guide Part Number 192131-003 August 2002 (Third Edition)
  • Page 2 Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products.

  • Page 3: Table Of Contents

    Contents About This Guide Intended Audience............................vii Important Safety Information ........................vii Symbols on Equipment ..........................vii Rack Stability ............................viii Symbols in Text............................viii Text Conventions ............................viii Related Documents............................ix Getting Help ..............................ix HP Technical Support ..........................ix HP Website ............................ix HP Authorized Reseller ..........................x Reader’s Comments ............................x Chapter 1...
  • Page 4 Contents Chapter 3 Configuration Placing the UPS in Configure Mode......................3-1 Configuration Parameters ..........................3-2 Changing Configuration Parameters ....................3-4 Chapter 4 Battery Maintenance Precautions..............................4-1 Charging Batteries .............................4-1 Determining When to Replace Batteries....................4-2 Obtaining New Batteries..........................4-3 Replacing Batteries ............................4-3 Preparing the UPS ..........................4-3 Removing the Battery Module ......................4-4 Installing a New Battery Module ......................4-5 Testing the New Battery Module ......................4-5...
  • Page 5 Contents Appendix C Specifications Physical Specifications..........................C-1 Input Specifications ...........................C-2 Output Specifications ..........................C-3 Battery Specifications..........................C-5 Battery Runtime ............................C-5 Environmental Specifications........................C-6 Index HP Uninterruptible Power System R3000 XR Models User Guide...

  • Page 6: About This Guide

    About This Guide This guide provides information for operation, configuration, battery maintenance, and troubleshooting for the UPS. Intended Audience This guide is intended for individuals requiring information about the use of UPSs. No installation or service procedure should be carried out by someone other than a technician with specific experience with high-voltage equipment.

  • Page 7: Rack Stability

    About This Guide Rack Stability WARNING: To prevent personal injury or damage to the equipment, verify that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...

  • Page 8: Related Documents

    About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documents: • HP Uninterruptible Power System R3000 XR Models Installation Instructions • HP UPS R3000 XR Models Extended Runtime Module Installation Instructions •...

  • Page 9: Hp Authorized Reseller

    About This Guide HP Authorized Reseller For the name of your nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Reader’s Comments To comment on this guide, send an email to [email protected].

  • Page 10: Overview

    Overview This chapter contains a general overview of the UPS, including power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS. UPS Features The following features make the UPS versatile and easy to use: •...

  • Page 11: Communications Port

    Overview Communications Port The UPS includes a communications port for data exchange with the host computer. CAUTION: Use only the specific cable supplied with the UPS to connect the communications port to the host computer. Overcurrent Protection Certain models feature overcurrent protection provided through resettable circuit protectors located on the UPS rear panel.

  • Page 12: Front Panel

    Overview Front Panel The front panel of the UPS is shown in Figure 1-1. Figure 1-1: Front panel configuration Battery compartment Control buttons LED display For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,”...

  • Page 13: Rear Panels

    Overview Rear Panels The rear panels of the UPS models are shown in Figure 1-2 through Figure 1-7. Figure 1-2: Rear panel of R3000 XR-NA and R3000 XR-JPN REPO port ERM connector Communications port/option slot Load segment 1 (two NEMA 5-15 receptacles) Load segment 2 (two NEMA 5-15 receptacles) Load segment 3 (two NEMA 5-15 receptacles) Load segment circuit protectors...
  • Page 14 Overview Figure 1-3: Rear panel of R3000h XR-NA and R3000h XR-JPN REPO port ERM connector Communications port/option slot Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) Load segment 3 (three IEC-320-C13 receptacles) PDU output (L6-20) receptacle (load segment 1) Cord retention clip attachment locations Ground bonding screw Power cord with L6-20 plug...
  • Page 15 Overview Figure 1-4: Rear panel of R3000e XR-INT REPO port ERM connector Communications port/option slot Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) Load segment 3 (three IEC-320-C13 receptacles) Load segment circuit protectors PDU output (IEC-320-C20) receptacle (load segment 1) Cord retention clip attachment locations Input power receptacle (IEC-320-C19) for country-specific plug attachment Ground bonding screw...
  • Page 16 Overview Figure 1-5: Rear panel of R3000i XR-EURO REPO port ERM connector Communications port/option slot Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) Load segment 3 (three IEC-320-C13 receptacles) Load segment circuit protectors PDU output (IEC-320-C20) receptacle (load segment 1) Cord retention clip attachment locations Ground bonding screw Power cord with IEC-309 plug...
  • Page 17 Overview Figure 1-6: Rear panel of R3000i XR-SCHUKO REPO port ERM connector Communications port/option slot Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) Load segment 3 (three IEC-320-C13 receptacles) Load segment circuit protectors PDU output (IEC-320-C20) receptacle (load segment 1) Cord retention clip attachment locations Ground bonding screw Power cord with CEE 7/7 SCHUKO plug...
  • Page 18 Overview Figure 1-7: Rear panel of R3000i XR-SA REPO port ERM connector Communications port/option slot Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) Load segment 3 (three IEC-320-C13 receptacles) Load segment circuit protectors PDU output (IEC-320-C20) receptacle (load segment 1) Cord retention clip attachment locations Ground bonding screw Input power receptacle with BS-546 power cord...

  • Page 19: Power Management Software

    Overview Power Management Software Power management software ensures maximum power reliability of computer systems through comprehensive control of UPSs. Specifically, power management software performs the following: IMPORTANT: Not all UPSs are equipped to support the entire feature set listed. • Manages a graceful shutdown of attached equipment during utility power failures •...

  • Page 20: Remote Emergency Power Off Port

    Overview Remote Emergency Power Off Port The UPS includes an isolated REPO port. When properly wired, the REPO feature allows the power at the UPS output receptacles to be switched off from a remote location. To use this feature, the REPO port must be connected to a remote, normally open switch (not supplied). When this switch is closed, the UPS immediately disconnects power from its loads.

  • Page 21: Warranties

    Overview Warranties To back up the wide range of features offered with the UPS, a three-year limited warranty is provided. $25,000 Computer Load Protection Guarantee In addition to the limited warranty, a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered. IMPORTANT: The $25,000 Computer Load Protection Guarantee is offered only in North America.

  • Page 22: Operation

    Operation This chapter contains information on operating the UPS. Topics include the front panel controls, LED indicators, and modes of operation. Knowledge of these features is helpful when configuring and troubleshooting the unit. NOTE: For installation considerations and procedures, refer to the instructions included with the UPS. Copies of this document can be downloaded from www.hp.com.

  • Page 23: Modes Of Operation

    Operation continued Item Description Meaning/Function On Battery Red—UPS is running on battery power. Bad Battery/Low Red—Battery is bad or low. The UPS batteries may need to be replaced in 30 to 60 days. Battery Site Wiring Fault Red—No ground connection exists between utility power and UPS, the line and neutral connections between utility power and UPS are reversed, or Indicator UPS voltage configuration is incorrect.

  • Page 24: Charging The Batteries

    Operation • Auto-Bypass Mode — The power to the UPS reaches a percentage greater than 110 percent for 10 cycles or 103 percent for 30 seconds. — The UPS power module fails or is removed. Charging the Batteries When the UPS is in Standby mode, allow the batteries to charge before putting the UPS into service.

  • Page 25: Returning To Standby Mode

    Operation Returning to Standby Mode When the UPS is in Operate mode (the Utility LED is solid green), press and hold the Standby button (1) until the audible alarm sounds. The Utility LED (2) flashes, and power to the load ceases. 100% Figure 2-3: Placing the UPS in Standby mode IMPORTANT:...

  • Page 26: Initiating A Self-Test

    Operation Initiating a Self-Test To initiate a self-test, press and hold the Test/Alarm Reset button (1) for three seconds. Figure 2-4: The Test/Alarm Reset button Because a portion of the self-test requires battery power, the self-test cannot be initiated if the batteries are less than 90 percent charged.

  • Page 27: Audible Alarm

    Operation Audible Alarm The UPS sounds an audible alarm to warn of a problem. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.” IMPORTANT: Certain audible alarms can be disabled. For more information, refer to Chapter 5, “Troubleshooting.”...

  • Page 28: Silencing An Audible Alarm

    Operation Silencing an Audible Alarm To silence an alarm, press the Test/Alarm Reset button (1). Figure 2-5: Test/Alarm Reset button IMPORTANT: • Although an audible alarm silences, the condition that caused the alarm may still exist. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.”...

  • Page 29: Placing The Ups In Configure Mode

    Configuration This chapter contains information on configuring the UPS. Proper configuration of the UPS is important in performing other functions on the unit, such as maintaining the battery and troubleshooting alarms. Placing the UPS in Configure Mode The UPS can enter Configure mode while in Operate or Standby mode. To place the UPS in Configure mode: 1.

  • Page 30: Configuration Parameters

    Configuration 2. Press and hold the Configure button (1) for three seconds. When the button is released, the front panel configuration parameters flash in unison and the Configure Mode On LED (2) illuminates solid green. Figure 3-2: Placing the UPS in Configure mode Configuration Parameters In Configure mode, the front panel LED display changes function to allow UPS monitoring.
  • Page 31 Configuration Table 3-2: Available Voltage Settings UPS Model Available Settings Parameter (LED) Utility Voltage (VAC) R3000 XR-NA General Alarm On Battery 120 (default) Bad Battery/Low Battery Site Wiring Fault Indicator R3000 XR-JPN 100 (default) General Alarm On Battery Bad Battery/Low Battery Site Wiring Fault Indicator R3000h XR-NA, R3000h XR-JPN 200/208 (default)

  • Page 32: Changing Configuration Parameters

    Configuration Changing Configuration Parameters To change configuration parameters: 1. Place the UPS in Configure mode by pressing and holding the Configure button until the Configure Mode On LED turns solid green. When the Configure button is released, the configurable LEDs flash and the configured LED illuminates.

  • Page 33: Battery Maintenance

    Battery Maintenance This chapter contains information for properly maintaining batteries for the UPS, including battery charging, replacement, disposal procedures, and warranties. Precautions WARNING: To prevent personal injury from the hazardous energy levels associated with UPS batteries, the maintenance and replacement of batteries must be carried out by an HP authorized service representative.

  • Page 34: Determining When To Replace Batteries

    Battery Maintenance Determining When to Replace Batteries When the Bad Battery/Low Battery LED (1) illuminates red, batteries may need to be replaced within 30 to 60 days. 100% Figure 4-1: Bad Battery/Low Battery LED When a battery alarm sounds, initiate a UPS battery self-test to verify that battery replacement is required.

  • Page 35: Obtaining New Batteries

    Battery Maintenance Obtaining New Batteries New batteries may be required within 30 to 60 days when the Bad Battery/Low Battery LED illuminates red. Obtain spare batteries for the UPS when this occurs. Spare battery modules are supplied for this UPS. The UPS spare battery kit part number is 204503-001 CAUTION: Because of the short shelf life of the battery, avoid storing a battery spare as a backup.

  • Page 36: Removing The Battery Module

    Battery Maintenance Removing the Battery Module WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures for removing the battery module, which weighs 19 kg (42 lb). To remove the battery module: 1. Remove the front bezel (1) by pulling on both ends. Figure 4-2: Removing the front bezel 2.

  • Page 37: Installing A New Battery Module

    Battery Maintenance 3. Remove the battery module. Figure 4-4: Removing the battery module 4. Set aside the used battery module for proper disposal. Refer to the section, “Disposing of Used Batteries,” in this chapter. Installing a New Battery Module To install a new battery module, reverse the steps in “Removing the Battery Module” in this chapter.

  • Page 38: Disposing Of Used Batteries

    Battery Maintenance Disposing of Used Batteries The spare battery kit includes the instructions and packaging required to return used batteries to the appropriate location for disposal. Do not dispose of used batteries with general office or household waste. Return the used module for proper disposal to either: •...

  • Page 39: Pre-Failure Battery Warranty

    Battery Maintenance Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from power management software that the battery may fail, the battery is replaced free of charge under the warranty.

  • Page 40: Troubleshooting

    Troubleshooting This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions for UPS problems that occur both during and after startup are covered. Problems During Startup If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested actions.

  • Page 41: Problems After Startup

    Troubleshooting Problems After Startup If problems occur after starting the UPS, refer to Table 5-2 for possible causes and suggested actions. Table 5-2: Troubleshooting Problems After UPS Startup Symptom Possible Cause Suggested Action Audible alarm sounds. An alarm condition exists. Identify the red LED associated with this alarm condition.
  • Page 42 Troubleshooting Table 5-2: Troubleshooting Problems After UPS Startup continued Symptom Possible Cause Suggested Action Utility LED ( ) is flashing The utility power is within Press the On button. green. acceptable range, and output is off. UPS frequently switches Utility power variations. The utility voltage is frequently between utility and battery outside the UPS operating...

  • Page 43: Alarm Troubleshooting

    Troubleshooting Alarm Troubleshooting Table 5-3 lists the possible alarms of the UPS. For each alarm listed in the table, an explanation of the cause is provided, as well as a recommended action to take to resolve the problem. For a detailed listing and location of each LED, refer to the section, “Front Panel Controls and LED Indicators,”...
  • Page 44 Troubleshooting Table 5-3: Alarm Troubleshooting continued Alarm or Condition Possible Cause Recommended Action The On Battery LED ( ) is The UPS is on battery power. The UPS is powering the red, and there is an audible connected equipment with alarm every 5 seconds.

  • Page 45: Repairing The Ups

    Troubleshooting Table 5-3: Alarm Troubleshooting continued Alarm or Condition Possible Cause Recommended Action The Utility LED ( ) is red. The UPS is in Bypass mode. Check for one of the following The connected equipment is alarms: Over-temperature, transferred to utility power. Overload, UPS Failure, or Battery mode is not available;...

  • Page 46: Regulatory Compliance Notices

    Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a series number. The series number can be found on the product nameplate label, along with the required approval markings and information. When requesting certification information for this product, always refer to this series number.

  • Page 47: Class B Equipment

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding your product, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000...

  • Page 48: Modifications

    Regulatory Compliance Notices Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.

  • Page 49: Canadian Notice (Avis Canadien

    Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 50: Japanese Notice

    Regulatory Compliance Notices Japanese Notice China Taiwan Notice HP Uninterruptible Power System R3000 XR Models User Guide...

  • Page 51: Battery Replacement Notice

    Regulatory Compliance Notices Battery Replacement Notice The UPS is provided with a sealed lead-acid battery module. There is a danger of explosion and risk of personal injury if the batteries are incorrectly replaced or mistreated. Replacement is to be done by an HP authorized service provider using the spare designated for the product. For more information about battery replacement or proper disposal, contact your HP authorized reseller or HP authorized service provider.

  • Page 52: Appendix B Electrostatic Discharge

    Electrostatic Discharge To prevent damaging to the product, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 53: Appendix C Specifications

    Specifications This appendix provides the physical, input, and output specifications for the UPS. Topics also include battery descriptions, battery runtime estimates, and environmental requirements when operating the UPS. Physical Specifications Table C-1: Physical Specifications Feature Metric U.S. Dimensions Width 440.7 mm 17.5 in Height 89 mm...

  • Page 54: Input Specifications

    Specifications Input Specifications Table C-2: Input Specifications UPS Model Utility Default Available Power Cord Voltage Settings Settings Supplied Frequency Nominal Utility Voltage (Hz) Voltage (VAC) (VAC) R3000 XR-NA 50/60 100, 110 Non-detachable 120, 127 power cord with NEMA L5-30 plug R3000 XR-JPN 50/60 100, 110...

  • Page 55: Output Specifications

    Specifications Output Specifications Table C-3: Output Specifications UPS Model Effective Nominal Power Load Output Receptacles Rating (W) Segment # R3000 XR-NA 2880 2700 2 x 5-15R 1 x L5-30R 2 x 5-15R 2 x 5-15R R3000 XR-JPN 2400 2250 2 x 5-15R 1 x L5-30R 2 x 5-15R 2 x 5-15R...
  • Page 56 Specifications Table C-4: Output Specifications Characteristics Configuration Setting Available Nominal (VAC) Output Voltage (VAC) Voltage Source of Power Regulation Output tolerance Utility power -10% to +6% of nominal output voltage (normal range) rating (within the guidelines of the Computer Business Equipment Manufacturers Association) ±5% of nominal output voltage rating Battery power...

  • Page 57: Battery Specifications

    Specifications Battery Specifications Table C-5: Battery Specifications Feature Specification Type Each model contains maintenance-free, sealed, valve regulated lead-acid (VRLA) batteries with an eight-year minimum float service life at 25ºC (77ºF). Voltage The battery module has a battery string voltage of 120 V. Charging Complete charge takes no more than 24 hours.

  • Page 58: Environmental Specifications

    Specifications Environmental Specifications Table C-7: Environmental Specifications Feature Specification Operating temperature C to 40 C (50 F to 104 UL-tested at 25 C (77 Non-operating temperature C to 55 C (-13 F to 131 Relative humidity 20% to 80%; non-condensing Operating altitude Up to 2,000 m (6,600 ft) above sea level Non-operating altitude...
  • Page 59 Index alarms See audible alarms cables altitude specifications C-6 FCC compliance statement A-3 audible alarms power 1-2 conditions causing an alarm 2-6 cautions, defined vi enabling and disabling for Site Wiring Fault CE Marking A-4 detection 3-2 charging batteries 2-3, 4-1 silencing 2-7 Comm Port See communications port troubleshooting 5-1...
  • Page 60 Index FCC notices managing UPSs 1-10 Class A Equipment A-1 models, UPS 1-2 Class B Equipment A-2 modes of operation 2-2 classification label A-1 Declaration of Conformity A-2 device modifications A-3 noise specifications C-6 features nominal utility voltage front panel 1-3 LEDs and configuring 3-2 power management software 1-10 parameters 3-2...
  • Page 61 Index identification number A-1 Japanese A-5 technical support vii China Taiwan A-5 telephone numbers viii related documents vii temperature specifications C-6 removing Test/Alarm Reset button 2-2 batteries 4-4 testing batteries 4-5 battery bracket 4-4 text conventions vi front bezel 3-1, 4-4 tools, conductive field service type B-1 repairing the UPS 5-6 troubleshooting...

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