Service Notifications; Troubleshooting Flowcharts; Start Diagnosis Flowchart - HP DL370 - ProLiant - G6 Performance User Manual
Hp proliant dl/ml370 g6 server user guide
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Also See for DL370 - ProLiant - G6 Performance:
- Quickspecs (56 pages) ,
- Introduction manual (22 pages) ,
- Introduction manual (13 pages)
Table of Contents
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If a device has latches, be sure they are completely closed and locked.
•
Check any interlock or interconnect LEDs that may indicate a component is not connected properly.
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If problems continue to occur, remove and reinstall each device, checking the connectors and sockets
for bent pins or other damage.
Service notifications
To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport).
Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 118)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 119)." The General diagnosis flowchart is a generic troubleshooting process to be
used when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
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Start diagnosis flowchart (on page 118)
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General diagnosis flowchart (on page 119)
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Server power-on problems flowchart (on page 121)
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POST problems flowchart (on page 124)
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OS boot problems flowchart (on page 125)
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Server fault indications flowchart (on page 127)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item
Refer to
1
"General diagnosis flowchart (on page 119)"
2
"Power-on problems flowchart
page 121)"
3
"POST problems flowchart (on page 124)"
4
"OS boot problems flowchart (on page 125)"
5
"Server fault indications flowchart (on page 127)"
("Server power-on problems
flowchart" on
Troubleshooting 118
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Troubleshooting
