Dell Precision R7610 Owner's Manual
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Dell Precision R7610 Owner's Manual

Dell precision workstation r7610 owner's manual
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Dell Precision Workstation R7610
Owner's Manual
Regulatory Model: E15S
Regulatory Type: E15S002
Table of Contents
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Summary of Contents for Dell Precision R7610

  • Page 1 Dell Precision Workstation R7610 Owner's Manual Regulatory Model: E15S Regulatory Type: E15S002...

  • Page 2: Notes, Cautions, And Warnings

    Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered ® trademark and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 Working on Your Computer.......................7 ........................7 Before Working Inside Your Computer ..............................8 Recommended Tools ............................8 Turning Off Your Computer ........................8 After Working Inside Your Computer 2 System Overview........................11 3 Removing the Front Bezel......................13 4 Installing the Front Bezel......................15 5 Removing the Cover........................17 6 Installing the Cover........................19 7 Removing the Power Supply....................21...
  • Page 4 18 Installing the Cooling Shroud ....................43 19 Removing the SAS (Serial attached SCSI) Backplane............45 20 Installing the SAS (Serial Attached SCSI) backplane............47 21 Removing the Front-Chassis Assembly................49 22 Installing the Front-Chassis Assembly................51 23 Removing the Fan Bracket.....................53 24 Installing the Fan Bracket......................55 25 Removing the System Fans....................57 26 Installing the System Fans.....................59 27 Removing the Coin-Cell Battery....................61...
  • Page 5 ........................107 Errors That Soft Halt the System .......................108 Errors That Do Not Halt the System 47 Specifications........................109 48 System Setup.........................115 ................................115 Boot Menu ............................115 Timing Key Sequences ..............................116 Dell Diagnostics ............................116 System Setup Options 49 Contacting Dell........................123 ..............................123 Contacting Dell...

  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: Recommended Tools

    CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Recommended Tools The procedures in this document may require the following tools: •...
  • Page 9 CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 11: System Overview

    System Overview The figure below displays the inside view of the computer after the front bezel and the cover have been removed. The callouts show the names and the layout of the components inside the computer. 1. control panel 2. plastic cover 3.

  • Page 13: Removing The Front Bezel

    Removing the Front Bezel Before Working Inside Your Computer . Follow the procedures in Unlock the front bezel using the key provided. a) Lift the bezel-release tab and pull the front bezel away from the computer.

  • Page 15: Installing The Front Bezel

    Installing the Front Bezel Insert the front bezel in its slot in a downward direction and push it towards the computer. Secure the release tab. Lock the front bezel using the key provided. After Working Inside Your Computer . Follow the procedures in...

  • Page 17: Removing The Cover

    Removing the Cover Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel Rotate the latch-release lock counter-clockwise to the unlocked position. a) Lift the latch and slide the cover towards the back of the computer. Lift the cover away from the computer.

  • Page 19: Installing The Cover

    Installing the Cover Place the cover on the computer and press it down until it clicks into place. Press down the cover latch. Install the front bezel. After Working Inside Your Computer . Follow the procedures in...

  • Page 21: Removing The Power Supply

    Removing the Power Supply Before Working Inside Your Computer . Follow the procedures in Press and hold the orange tab towards the latch and pull the power supply unit away from the computer.

  • Page 23: Installing The Power Supply Unit

    Installing the Power Supply Unit Insert the power supply unit into the computer until it clicks into place. After Working Inside Your Computer . Follow the procedures in...

  • Page 25: Removing The Hard Drive Carrier

    Removing the Hard Drive Carrier Before Working Inside Your Computer . Follow the procedures in Remove the front bezel. Press the hard-drive carrier release button. a) Pull the hard-drive carrier handle open. b) Slide the hard drive out of the drive bay.

  • Page 27: Installing The Hard Drive Carrier

    Installing the Hard Drive Carrier Insert the hard drive into the drive bay. Press the hard-drive carrier handle until it clicks into place. Install the front bezel. After Working Inside Your Computer . Follow the procedures in...

  • Page 29: Removing The Hard Drive Assembly

    Removing the Hard Drive Assembly Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – hard drive carrier Remove the screws that secure the hard drive caddy to the hard drive. a) Slide the hard drive out of the drive assembly.

  • Page 31: Installing The Hard Drive Assembly

    Installing the Hard Drive Assembly Place the hard drive in the hard-drive caddy. Tighten the screws that secure the hard drive on either side of the hard-drive caddy. Install : – hard drive carrier – front bezel After Working Inside Your Computer . Follow the procedures in...

  • Page 33: Removing The Control Panel

    Removing the Control Panel CAUTION: Two different Torx screwdrivers are needed for the control panel disassembly/reassembly, a T10 and T8. Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover Remove the torx screw that secures the control panel. a) Disconnect the control panel cables.

  • Page 35: Installing The Control Panel

    Installing the Control Panel Connect the control panel cables. Install the screws that secure the control panel. Replace the torx screw that secures the control panel. Install : – cover – front bezel. After Working Inside Your Computer . Follow the procedures in...

  • Page 37: Removing The Optical Drive

    Removing the Optical Drive Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud Push the blue release tab in the direction indicated and lift the plastic cover. a) Release the plastic cover from the hinges that secure it on the other side and remove it from the computer. Disconnect the power and data cables from the optical drive.

  • Page 39: Installing The Optical Drive

    Installing the Optical Drive Insert the optical drive into the drive bay. Connect the power and data cables. Replace the plastic cover by securing the tabs on one side to the metal hinges and by pressing down the other side until it clicks into place.

  • Page 41: Removing The Cooling Shroud

    Removing the Cooling Shroud Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover Lift the cooling shroud straight up and away from the system board.

  • Page 43: Installing The Cooling Shroud

    Installing the Cooling Shroud Place the cooling shroud in front of the system fans into the system board. Install: – cover – front bezel After Working Inside Your Computer . Follow the procedures in...

  • Page 45: Removing The Sas (Serial Attached Scsi) Backplane

    Removing the SAS (Serial attached SCSI) Backplane Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – optical drive – hard-drive carrier – hard-drive assembly Disconnect all the SAS cables by pressing on their respective release tabs. Push the blue release tabs in the direction of the arrows towards the hard-drive assembly to release the SAS backplane from the system board.

  • Page 47: Installing The Sas (Serial Attached Scsi) Backplane

    Installing the SAS (Serial Attached SCSI) backplane Push the blue release tabs and insert the backplane in the slot on the system board along the hard-drive assembly. Connect the SAS cables. Install: – hard-drive assembly – hard-drive carrier – optical drive –...

  • Page 49: Removing The Front-Chassis Assembly

    Removing the Front-Chassis Assembly Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud Press inwards on the two release tabs and slide the front-chassis assembly towards the front of the computer .

  • Page 51: Installing The Front-Chassis Assembly

    Installing the Front-Chassis Assembly Slide the front-chassis assembly towards the back of the computer until it clicks into place. Install: – cooling shroud – cover – front bezel After Working Inside Your Computer . Follow the procedures in...

  • Page 53: Removing The Fan Bracket

    Removing the Fan Bracket Before Working Inside Your Computer . Follow the procedures in Remove: – cover – cooling shroud Pull both release tabs upwards simultaneously to release the fan bracket. a) Lift the fan-bracket and remove it from the computer.

  • Page 55: Installing The Fan Bracket

    Installing the Fan Bracket Place the fan bracket in the computer. Ensure that there are no cables on top of the fan connectors. Press both release tabs downwards simultaneously to secure the bracket. Install: – cooling shroud – cover After Working Inside Your Computer . Follow the procedures in...

  • Page 57: Removing The System Fans

    Removing the System Fans Before Working Inside Your Computer . Follow the procedures in Remove: – cover – front chassis assembly Press the release tab and lift the fan out of the system fan assembly. a) Repeat the above step to remove the remaining system fans from the assembly.

  • Page 59: Installing The System Fans

    Installing the System Fans Insert the fan in the system fan assembly until it clicks into place. Repeat the above step to install the remaining system fans into the assembly. Install: – front chassis assembly – cover After Working Inside Your Computer . Follow the procedures in...

  • Page 61: Removing The Coin-Cell Battery

    Removing the Coin-Cell Battery Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – fan bracket Press the release latch away from the battery to allow the battery to pop-up from the socket. Lift the coin-cell battery out of the computer.

  • Page 63: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Place the coin-cell battery into the slot on the system board. Press the coin-cell battery downward until the release latch springs back into place and secures it. Install: – fan bracket – cooling shroud – cover –...

  • Page 65: Removing The Memory

    Removing the Memory Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – front chassis assembly – fan bracket Press down on the memory-securing clips on each side of the memory module, and lift the memory module upwards to remove it from the computer.

  • Page 67: Installing The Memory

    Installing the Memory Insert the memory module into the memory socket. Press down on the memory module until the securing clips secure the memory in place. Install: – fan bracket – front chassis assembly – cooling shroud – cover – front bezel After Working Inside Your Computer .

  • Page 69: Removing The Heat Sink

    Removing the Heat Sink Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – fan bracket Slide the front chassis assembly forward. Loosen the captive screws on the heat sink. It is recommended to begin loosening the diagonal-facing screws to prevent one side of the heat sink from lifting during removal.

  • Page 71: Installing The Heat Sink

    Installing the Heat Sink Place the heat sink over the processor on the system board. Tighten and secure the diagonally-facing captive screws on the heat sink. Install: – fan bracket – front-chassis assembly – cooling shroud – cover – front bezel After Working Inside Your Computer .

  • Page 73: Removing The Processor

    Removing the Processor Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – front chassis assembly – fan bracket – heat sink To remove the processor: NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first.
  • Page 74 Repeat the above steps to remove the second processor (if available) from the computer. To verify if your computer has dual processor slots, see the System Board Components.

  • Page 75: Installing The Processor

    Installing the Processor Place the processor in its socket. Replace the processor cover. NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first Slide the first lever sideways into the retention hook to secure the processor. Repeat step '3' to slide the second lever into the retention hook.

  • Page 77: Removing The Expansion Card Cages

    Removing the Expansion Card Cages Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover Release the power cables from the metal clips . Lift the outer expansion-card cage and flip it over.
  • Page 78 Disconnect all the cables leading up to the outer expansion-card cage and lift it away from the computer. Disconnect all the cables leading up to the center expansion-card cage.
  • Page 79 Lift the center expansion-card upwards and move it away from the computer.

  • Page 81: Installing The Expansion Card Cages

    Installing the Expansion Card Cages Connect the cables leading to the center expansion-card cage. Install the center expansion-card cage in the computer. Connect the cables leading to the outer expansion-card cage. Install the outer expansion-card cage in the computer. Thread the cables leading to the expansion card cage. Install: –...

  • Page 83: Removing The Power-Distribution Unit

    Removing the Power-Distribution Unit Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – power supply – system fans – fan bracket Slide the front chassis assembly forward. Disconnect the optical drive power connector and the SAS backplane connector by pressing the notch on each individual connector and pulling them in an outward direction.
  • Page 84 Unroute all the cables from the routing tabs. Remove the screws that secure the power-distribution unit. a) Lift the power-distribution unit upwards and remove it from the computer.

  • Page 85: Installing The Power-Distribution Unit

    Installing the Power-Distribution Unit Place the power-distribution unit on the computer. Install the screws that secure the power distribution unit. Route all the power cables through their routing channels. Connect the CPU 1, CPU 2, SAS Backplane and optical driver power connectors. Slide the front chassis assembly to its original position.

  • Page 87: Removing The Remote Access Host Card

    Removing the Remote Access Host Card Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – expansion card cages Remove all the cards from the card riser cage. Lift the release tab upwards and slide the riser board towards the right to remove it from the computer.

  • Page 89: Installing The Remote Access Host Card

    Installing the Remote Access Host Card Install the remote access host card in its slot. Install: – expansion card cages – cover – front bezel After Working Inside Your Computer . Follow the procedures in...

  • Page 91: Removing The Sas Controller Card

    Removing the SAS Controller Card Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – expansion card cages – remote access host card Remove the screws that secure the SAS controller card and remove it from the computer.

  • Page 93: Installing The Sas Controller Card

    Installing the SAS Controller Card Install the screws that secure the SAS controller card. Install: – remote access host card – expansion card cages – cover – front bezel After Working Inside Your Computer . Follow the procedures in...

  • Page 95: Removing The System Board

    Removing the System Board Before Working Inside Your Computer . Follow the procedures in Remove: – front bezel – cover – cooling shroud – heat sink – processor – memory – front-chassis assembly – power supply – fan bracket – expansion card cages –...

  • Page 97: Installing The System Board

    Installing the System Board Place the system board on the chassis. Slide the system board towards the back of the computer. Press the blue release tab. Install: – power distribution unit – expansion card cages – fan bracket – memory –...

  • Page 99: System Board Components

    System Board Components The following image displays the system board components . 1. DIMM slots 12. SATA connector 2. System-fan connectors 13. coin-cell battery slot 3. Front-panel connector 14. CPU 1 memory power connector 4. CPU 2 memory power connector 15.

  • Page 101: Troubleshooting

    Troubleshooting Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process.
  • Page 102 Light Pattern Problem Description Troubleshooting Steps Diagnostic LEDs Power Button LED device, such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board. A possible system board Unplug the computer. Allow failure has occurred.
  • Page 103 Light Pattern Problem Description Troubleshooting Steps Diagnostic LEDs Power Button LED problem is with the power supply. Memory modules are • If two or more detected, but a memory memory modules are installed, power failure has occurred. remove the modules, then re- install one module and re-start the computer.
  • Page 104 Light Pattern Problem Description Troubleshooting Steps Diagnostic LEDs Power Button LED Possible peripheral card or Remove all peripheral cards system board failure has from the PCI and PCIe slots occurred. and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
  • Page 105 Light Pattern Problem Description Troubleshooting Steps Diagnostic LEDs Power Button LED identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into your computer. A possible graphics card • Ensure that the failure has occurred.
  • Page 106 Light Pattern Problem Description Troubleshooting Steps Diagnostic LEDs Power Button LED Memory modules are • Ensure that no detected, but a memory special requirements for configuration or memory module/ compatibility error has connector occurred. placement exist. • Ensure that the memory you are using is supported by your computer.

  • Page 107: Error Messages

    Light Pattern Problem Description Troubleshooting Steps Diagnostic LEDs Power Button LED discrete graphic card. • Ensure that all hard drives and optical drive cables are properly connected to the system board. • If there is an error message on the screen identifying a problem with a device (such as the...

  • Page 108: Errors That Do Not Halt The System

    • Alert! Chipset heat sink not detected. • Alert! Operating in debug mode. Please populate memory in pairs for normal operation. • Alert! Power supply fan failure. • Alert! Previous fan failure. • Alert! Previous processor thermal failure. • Alert! Previous reboot was due to voltage regulator failure. •...

  • Page 109: Specifications

    Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Table 1.
  • Page 110 Table 5. Audio Audio Specification Integrated Realtek ALC3220 audio codec Table 6. Network Network Specification Integrated Intel 82579 and Intel 82574 Ethernet controllers Table 7. Expansion Bus Expansion Bus Specification Bus type: PCI Express 3.0 PCI Express 2.0 PCI 2.3 (optional) USB 2.0 SATA 3 Bus speed:...
  • Page 111 Card Slots Specification Slot 5 PCI Express 3.0 x8/x16 electrical/mechanical, full-height, full-length Slot 6 PCI Express 3.0 x16 electrical and mechanical, full-height, full-length Center Riser Option 2: Slot 5 PCI 32b, 5V, full-height, full-length Slot 6 PCI Express 3.0 x16 electrical and mechanical, full-height, full-length Rear IO: Slot 7...
  • Page 112 Internal connectors Specification Host card remote power control one two-pin connector CPU/Memory power four four-pin connectors Memory twelve 240-pin connectors (DDR3) Rear IO: PCI Express one 98-pin connector (x8) Risers: Outer Riser PCI Express three 164-pin connectors (x16) Center Riser Option 1 PCI Express two 164-pin connectors (x16) Center Riser Option 2:...
  • Page 113 Controls and Lights Specification Network link integrity lights (rear): green light — A good connection at 10 Mbs exists between the network and the computer. orange light — A good connection at 100 Mbs exists between the network and the computer. amber light —...
  • Page 114 Environmental Specification Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration: Operating 5 Hz to 350 Hz at 0.0002 G2/Hz Storage 5 Hz to 500 Hz at 0.001 to 0.01 G2/Hz Maximum shock: Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 in/sec [51 cm/sec]) Storage...

  • Page 115: System Setup

    NOTE: Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the technician to restore the customer's boot order after completing troubleshooting. The computer has several keystroke options available during the POST process at the Dell Logo screen. These keystrokes make several options available.

  • Page 116: Dell Diagnostics

    keystroke during system boot and select Diagnostics. After pressing the keystroke, the appropriate modules load and the PSA diagnostics run. If this passes, the standard Dell Diagnostics main menu appears. When exiting the diagnostics, the system reboots and returns to the installed operating system.
  • Page 117 Drives Diskette Drive Determines how the BIOS configures floppy drives. • Disabled • Enabled (default) SATA Operation Configures the operating mode of the integrated hard-drive controller. • RAID Autodetect / AHCI • RAID Autodetect / ATA • RAID On (default) Drives These fields let you enable or disable various drives in the computer: •...
  • Page 118 Video Primary Video Allows the user to specify the order in which the system assigns primary video controller when two or more controllers are available. • Controller 1 • Controller 2 Performance Multi Core Support Specifies whether the computer will have one or all cores enabled. Enable Multi Core Support —...
  • Page 119 Security 1. Old Password 2. New Password 3. Re-enter the new password System Password Used to prohibit an unauthorized user from booting. Enter the following details and click 1. Enter the old password — If the password is not set, the 'Enter the old password' field will not be set.
  • Page 120 Power Management AC Recovery Determines how the system responds when AC power is re-applied after a power loss. You can set the AC Recovery to: • Power Off (default) • Power On • Last State Auto On Time Sets time to automatically turn on the computer. Time is kept in standard 12-hour format (hour:minutes:seconds).
  • Page 121 POST Behavior Keyboard Errors Specifies if keyboard-related errors are reported when the system boots Enable Keyboard Error Detection PCOIP BIOS Access If enabled, allows a remote user to access BIOS Setup via PCOIP Portal. Enable PCOIP BIOS Access — Enabled by default System Logs BIOS Events Displays the system event log and allows you to:...

  • Page 123: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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