Fujitsu PRIMEQUEST 1000 Series User Manual
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Fujitsu PRIMEQUEST 1000 Series User Manual

Fujitsu PRIMEQUEST 1000 Series User Manual

Serverview mission critical option
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Table of Contents

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See also: Installation Manual
PRIMEQUEST 1000 Series
ServerView Mission Critical Option
Version 1.2
User Manual
September 2011 Edition
Table of Contents
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Summary of Contents for Fujitsu PRIMEQUEST 1000 Series

  • Page 1 PRIMEQUEST 1000 Series ServerView Mission Critical Option Version 1.2 User Manual September 2011 Edition...
  • Page 2 © Copyright Fujitsu Limited 2011 All hardware and software names used are trademarks of their respective manufacturers. All rights, including rights of translation, reproduction by printing, copying or similar methods, in part or in whole, are reserved. Offenders will be liable for damages.
  • Page 3 SVmco User Guide Preface Abbreviations This manual uses the following product name abbreviations. Formal product name Abbreviation PRIMEQUEST PRIMEQUEST1000 1400S/1400E/1400L/1800E/1800L PRIMEQUEST PRIMEQUEST1000x２ 1400S2/1400E2/1400L2/1800E2/1800L2...

  • Page 4: Table Of Contents

    SVmco User Guidel Contents Product OverView ..................1 Monitoring mechanism on PRIMEQUEST............1 1.1.1 Basic Architecture ................... 1 1.1.2 ServerView Suite..................... 2 ServerView Mission Critical Option (SVmco) ..........3 1.2.1 Function of SVmco ..................3 1.2.2 Monitoring mechanism for hardware failure ............ 4 Installation Steps...................
  • Page 5 SVmco User Guide 2.3.6 Retrieving VMware SVmco maintenance information ........82 2.3.7 Notes on VMware SVmco ................83 SVmco CLI (Command Line Interface) Operations ........84 CLI command list ..................84 Disk Management Command (diskctrl) ............86 SVmco Start/Stop Command (y30SVmco) ..........101 Command for Collecting SVmco Data for Investigation (getosvmco)..
  • Page 6 SVmco User Guidel ５．５．１．Confirming the incorporation of a card with MPD ........186 ５．５．２．Disconnecting MPD ................... 199 ５．５．３．Incorporating a card with MPD ..............203 ６．Manual SVmco Installation and Uninstallation ........... 204 ６．１．Manually Installing SVmco (Linux: Red Hat Enterprise Linux)......204 ６．１．１．Installation flow ..................
  • Page 7 SVmco User Guide ７．２．１８．GLS messages [Windows]..............816 ７．２．１９．ServerView RAID-related messages [Windows]........818 ７．２．２０．STOP ERROR message [Windows] ............896...

  • Page 9: Product Overview

    1000 series. The MMB manages the mounted components (SB, power supply unit, fan, and LAN) and partitions in the PRIMEQUEST 1000 series server, and controls the system clock, management LAN, and PCI_Box. It also sets various operations, such as video redirection, text console redirection, and Memory Mirror mode.

  • Page 10: Serverview Suite

    When these software is intalled by SVIM, SVIM judge machine type and install only necessary software. *1: PSA is system mangement software only PRIMEQUEST1000. For detail, please refer PRIMEQUEST 1000 Series General Description Manual (C122- B022-03EN). 1.1.2 ServerView Suite The role for each ServerView components in partition is as below.

  • Page 11: Serverview Mission Critical Option (Svmco)

    - DISK maintenance operation SVmco provides the command for hot-plugging of disk drives. - REMCS REMCS is Fujitsu's remote maintenance service. SVmco is positioned as a REMCS agent in the partition and collects hardware information in each partition. - PRIMECLUSTER/PRIMESOFT integration...

  • Page 12: Monitoring Mechanism For Hardware Failure

    SVmco User Guidel 1.2.2 Monitoring mechanism hardware failure SVagent monitors the log output to the system log (Linux and VMware) and event log (Windows), filters the events that have occurred according to the filter definition in SVagent, and SVagent and SVmco takes the required action (e.g., e-mail notification, REMCS notification, TRAP notification, log output) depending on the result.

  • Page 13: Installation Steps

    SVmco User Guide 2 Installation Steps 2.1 Configuring SVmco (Linux: Red Hat Enterprise Linux) This section describes confirmation of the required settings for operation SVmco after operating system installation, and corresponding features about the settings. Confirmation of the required settings for SVmco operation, and corresponding features about the settings Required/ Automatic...
  • Page 14 SVmco User Guidel Required/ Automatic setting (*1)/ Setting item Manual needed setting (*2) Setting the Manual 2.1.5 Setting the management LAN setting management IP address LAN IP address Setting the Manual 2.1.6 Setting the needed destinations of setting destinations of traps from a traps from a partition...
  • Page 15 SVmco User Guide  Hot maintenance of hard disks is disabled. The partition must be stopped for maintenance.  PRIMECLUSTER linkage is disabled. Remarks  SVIM installs as it installs the operating system. For details on SVmco SVIM, see the ServerView Suite ServerView Installation Manager.

  • Page 16: Configuring The Psa-To-Mmb Communication Lan

    SVmco User Guidel Target Action Remarks file change the settings. (/etc/selinux/conf) Note If you change the IP address of the dedicated PSA-to-MMB communication LAN on the MMB side or partition side, you need to then restart SVmco. Otherwise, SVmco would not be able to report any detected errors. 2.1.1 Configuring PSA-to-MMB communication LAN...
  • Page 17 SVmco User Guide Auto Negotiation off Speed 100 Mbps Duplex full In the following cases, change the IP address setting. IP address which was automatically set has the same IP address and subnet address as a production network or management network. You are configuring a new partition using a duplicate disk from another partition.
  • Page 18 SVmco User Guidel  Change PSA-to-MMB LAN settings only after SVmco installation. If changed before SVmco installation, the settings are overwritten by the installation.  If [Interface] of [MMB-PSA IP Address] in the [Network Configuration] - [Network Interface] window of the MMB Web-UI is Disable, you can use event notification function of SVmco.
  • Page 19 SVmco User Guide Mask:255.255.255.0 inet6 addr: fe80::2d0:b7ff:fe53:89c3/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1107704 errors:0 dropped:0 overruns:0 frame:0 TX packets:2653820 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:390009908 (371.9 MiB) TX bytes:809006934 (771.5 MiB) eth1 Link encap:Ethernet HWaddr 00:0E:0C:21:83:97 inet addr:192.168.0.162 Bcast:10.24.17.255 Mask:255.255.255.0 inet6 addr: fe80::20e:cff:fe21:8397/64 Scope:Link...
  • Page 20 SVmco User Guidel inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:3865 errors:0 dropped:0 overruns:0 frame:0 Execute the ethtool command to find the NIC of the PSA-to-MMB communication LAN. Enter the command as shown below for each interface displayed in step 1.
  • Page 21 SVmco User Guide  Configuring the NIC of the PSA-to-MMB communication LAN Configure the NIC of the PSA-to-MMB communication LAN by using the following procedure.  Operations Edit the ifcfg file of the corresponding interface in /etc/sysconfig/network- scripts. NIC interface file name for the PSA-to-MMB communication LAN: ifcfg-...
  • Page 22 Syntax /sbin/service network restart Set the PSA-to-MMB communication LAN IP addresses in the SVmco configuration file. File storage location : /etc/fujitsu/SVmco/usr/tommbipsetup.conf Setting values: Enter the IP addresses set in Step 1. [NETWORK] TOMMBIP=172.30.0.4 ...

  • Page 23: Confirming Management Lan Settings

    SVmco User Guide Restart SVmco to reflect the new NIC settings for the PSA-to-MMB communication LAN. Syntax /sbin/service y30SVmco stop /sbin/service y30SVmco start 2.1.2 Confirming management LAN settings Make network settings for the management LAN. If necessary, also configure any duplication with bonding or PRIMECLUSTER GLS, for example. After completing the above network settings for the management LAN, perform the operations described in 2.1.4 Checking the firewall function (opening ports)

  • Page 24: Checking The Firewall Function (Opening Ports)

    SVmco User Guidel Confirm that the following command displays "disabled." If the command displays anything other than "disabled," disable the functions by editing the config file (/etc/selinux/config).  Confirming settings #cd /etc/selinux/ #more config ..SELINUX=disabled ← Confirm this. ...
  • Page 25 SVmco User Guide The settings related to the management LAN interface are required only for PRIMECLUSTER linkage. Open the ports by executing the supplied shell script for these settings. Alternatively, use the iptables command or another command to make the settings manually.(*2) *1 The ports are configured only when is automatically installed from SVmco...
  • Page 26 LAN IP address. Prepare a configuration file. The following is a sample configuration file. /opt/fujitsu/SVmco/sh/sample_conf_setmlanfw.txt Remarks A SVmco update will overwrite the above sample file. Save a copy of the configuration file to retain the original values. In the configuration file, write [PCL] only on the first line. Then, on separate lines,...
  • Page 27 A confirmation message appears for the contents of the configuration file. Enter "Y". Execution example: (The prepared configuration file "fwconf.txt" is assumed to be in the current directory.) # /opt/fujitsu/SVmco/sh/setmlanfw.sh./fwconf.txt Management LAN IP address: 192.168.0.1 Source IPs for PRIMECLUSTER Service: 192.168.0.0/24...
  • Page 28 SVmco User Guidel target prot opt source destination MMLAN all -- 0.0.0.0/0 0.0.0.0/0 Chain MMLAN (2 references) target prot opt source destination ACCEPT udp -- 192.168.0.0/24 192.168.0.1 udp dpts:7000:7100 ACCEPT udp -- 192.168.0.1 192.168.0.0/24 udp spts:7000:7100 ACCEPT udp -- 192.168.0.0/24 192.168.0.1 udp dpt:162 ACCEPT udp -- 192.168.0.1 192.168.0.0/24 udp spt:162 ACCEPT udp -- 192.168.1.5 192.168.0.1 udp dpts:7000:7100 ACCEPT udp -- 192.168.0.1 192.168.1.5 udp spts:7000:7100...
  • Page 29 SVmco User Guide prohibited Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain MMLAN (2 references) target prot opt source destination ACCEPT udp -- 192.168.0.0/24 192.168.0.1 dpts:7000:7100 ACCEPT udp -- 192.168.0.1 192.168.0.0/24 udp spts:7000:7100 ACCEPT udp -- 192.168.0.0/24 192.168.0.1 udp dpt:162 ACCEPT udp -- 192.168.0.1 192.168.0.0/24 udp spt:162...

  • Page 30: Setting The Management Lan Ip Address

    SVmco User Guidel MMLAN all -- 0.0.0.0/0 0.0.0.0/0 REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with icmp-host- prohibited Chain FORWARD (policy ACCEPT) target prot opt source destination REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with icmp-host- prohibited Chain OUTPUT (policy ACCEPT) target prot opt source destination MMLAN all -- 0.0.0.0/0...
  • Page 31 SVmco User Guide If the process has not started, start ServerView Agent. Syntax /usr/sbin/srvmagt start 2. Edit the /etc/fujitsu/SVmco/usr/ipsetup.conf file. Example of changing the management LAN IP address # vi /etc/fujitsu/SVmco/usr/ipsetup.conf Change the following line. [NETWORK] ManagementIP=...
  • Page 32 SVmco User Guidel 3. Run the following command. Syntax /usr/sbin/eecdcp -c oc=E002 oe=000C \'$IPADDRESS\' Example /usr/sbin/eecdcp -c oc=E002 oe=000C \'192.168.1.2\' the management LAN IP address 4. Restart SVmco to reflect the new Syntax /sbin/service y30SVmco stop /sbin/service y30SVmco start For details on how to specify any duplication of the management LAN with PRIMECLUSTER GLS, see the applicable PRIMECLUSTER manuals.

  • Page 33: Setting The Destinations Of Traps From A Partition

    SVmco User Guide 2.1.6 Setting the destinations of traps from a partition  This setting is necessary only when you need to send trap.  Please execute this setting when Operation management software receive events by trap.  Editing snmpd.conf # vi /etc/snmp/snmpd.conf Add the following lines according to the SNMP version used.
  • Page 34 SVmco User Guidel  A Cold Start trap is sent to the defined host during snmpd startup. If the partition is set to send SNMP traps, a trap is sent from the partition following any authentication failure.  You can specify multiple trap destinations by specifying multiple hosts on the trapsink and trap2sink lines.
  • Page 35 SVmco User Guide -v version: This option specifies the SNMP version. For SNMPv3, specify 3. -e engineID: This option specifies the oldEngineID value. The /var/net- snmp/snmpd.conf file at the trap source contains this value. -u secName: This is the account for SNMPv3. This setting must match that on the manager side.
  • Page 36 SVmco User Guidel Setting value Authentication Encryption authPriv -a authProtocol: This is the protocol for SNMPv3 message authentication. Either MD5 or SHA is specified. To use SHA, install openssl and create a package with openssl. The option takes effect only if the security level in the -l option includes authentication.
  • Page 37 SVmco User Guide The following example shows how to send SNMPv3 traps with the "PRIMEQUEST" account to enable authentication and encryption. The traps are sent to the manager of port 162 with IP address 192.168.0.162. #trapsess -v 3 -e 0x800007e58026577a9f421950a4 -u PRIMEQUEST -l \ authPriv -a MD5 -A 00000000 -x DES -X 11111111 192.168.0.162:162 \ ## SNMPv3 trap setting...

  • Page 38: Configuring Snmp To Use Duplicate Disks

    Confirm that the Linux machine received the trap normally. Aug 17 12:00:53 pq-server snmptrapd[2600]: 2005-08-17 12:00:53 \ pq-server. fujitsu.com [192.168.0.162](via 192.168.0.162) TRAP, SNMP v1, \ community public NET-SNMP-MIB::netSnmpAgentOIDs.10 Cold Start Trap (0) \ Uptime: 0:00:00.17 \: This indicates that there is no line feed.
  • Page 39 Execute the ps command to check whether SVmco is active. Syntax ps ax | grep mco Example of output If the command displays the processes in /opt/fujitsu/SVmco/bin/ as follows, SVmco is running. # ps ax | grep mco 4562 ? S 0:00 /opt/fujitsu/SVmco/bin/pm -o 70 /etc/opt/\ SVmco/global/pmmco.conf...
  • Page 40 SVmco User Guidel \: This indicates that there is no line feed. If SVmco startup is in progress, execute the service command to stop SVmco. Syntax /sbin/service y30SVmco stop Execute the ps command to check whether snmpd is active. Syntax ps ax | grep snmpd Example of output If the command displays /usr/sbin/snmpd as follows, snmpd startup is in...
  • Page 41 However, be sure to use a value that is unique in the partitions in the same cabinet. Example of changing the oldEngineID value to 0x19760523 #vi /var/net-snmp/snmpd.conf oldEngineID 0x19760523 Execute the service command to start snmpd. Syntax /sbin/service snmpd start Move to the /opt/fujitsu/SVmco/sh/ directory to generate another SNMPv3 password for internal SVmco communication.

  • Page 42: Installing A Svmco Update

    SVmco User Guidel Syntax cd /opt/fujitsu/SVmco/sh/ Execute snmpsetup.sh in this directory. When executed, snmpsetup.sh automatically generates an SNMPv3 password for internal SVmco communication. Syntax ./snmpsetup.sh install Start SVmco. Syntax /sbin/service y30SVmco start 2.1.8 Installing a SVmco update This section describes how to install a SVmco update in Red Hat Enterprise Linux.
  • Page 43 SVmco User Guide When you update SVmco, it is necessary to stop and start ServerView Agents. If ServerView Agents is not stopped, some files can not be replaced. 1. Stop the ServerView Agents service # srvmagt stop 2. Stop the SVmco service # /sbin/service y30SVmco stop 3.

  • Page 44: Uninstalling Svmco

    SVmco User Guidel output. 7210 An error was detected in MMB. SA SA_mmbp.so to test host failed - The following message may be output when updating SVmco. But, there is no significant effect for SVmco activities. /sbin/ldconfig: is not a symbolic link 2.1.9 Uninstalling SVmco This section describes how to uninstall SVmco in Red Hat Enterprise Linux.

  • Page 45: Configuring Svmco (Windows Server 2008)

    SVmco User Guide 2.2 Configuring SVmco (Windows Server 2008) This section describes confirmation of the required settings for SVmco operation after operating system installation, and corresponding features about the settings. Confirmation of the required settings for SVmco operation, and corresponding features about the settings Automatic Required/...
  • Page 46 SVmco User Guidel Automatic Required/ setting (*1)/ Setting item As needed Manual setting (*2) Setting trap Manual 2.2.6 Setting trap destinations setting destinations Setting Watchdog 2.2.7 Setting the for monitoring Manual Watchdog Timer for after a STOP error setting monitoring after a STOP (fatal system error (fatal system error) error)
  • Page 47  The installer installs some components for REMCS function on the operating system side during SVmco installation. Only service engineers who Fujitsu has certified make settings for REMCS.  The following table lists settings for SVmco operation. The installer automatically adds or updates these settings during SVmco installation.
  • Page 48 SVmco User Guidel Item Description The task varies depending on the parameter selected on the [Security] tab in the [SNMP Service Properties] window during SVmco installation.  With [Accept SNMP packets from any host] selected: SNMP security is not configured. ...
  • Page 49 SVmco User Guide  Execute the SNMP security setting command (setsnmpsec) in the following situations. For details on the command, see 3.5 SNMP Security Setting Command (setsnmpsec). Having installed SVmco, you will be changing the SNMP Service security setting from [Accept SNMP packets from any host] to [Accept SNMP packets from these hosts].

  • Page 50: Configuring The Psa-To-Mmb Communication Lan

    The following operation (execution of the configuration command of PSA-to-MMB communication LAN) is not performed Execute the PSA-to-MMB communication LAN setting command. [SVmco installation folder]\opt\fujitsu\SVmco\sh\setpsalan.bat Note If the operating system has not been restarted after SVmco installation, the PSA-to-MMB communication LAN setting command in step 1 will fail.
  • Page 51 SVmco User Guide Execute the PSA-to-MMB communication LAN setting command after restarting the operating system. Restart the operating system. Performing the above procedure sets the following values. 172.30.0./24 Example: Partition ID of 2 172.30.0.4/24 Auto Negotiation off Speed 100 Mbps Duplex full...
  • Page 52 SVmco User Guidel  The partition ID changes because a disk installed in a partition was moved to another partition.  You are configuring a Windows cluster (MSCS) with partitions assigned the same number, with the cluster spanning cabinets. (The same IP addresses are assigned, so a configuration check detects an error indicating that a duplicate IP address was found.) Change the IP address setting by using the following procedure.
  • Page 53 Set the IP address and subnet mask. Set the PSA-to-MMB communication LAN IP addresses in the SVmco configuration file. File storage location : [SVmco installation folder]\etc\fujitsu\SVmco\usr\ tommbipsetup.conf Setting values: Enter the IP addresses set in Step 4. [NETWORK]...

  • Page 54: Confirming Management Lan Settings

    SVmco User Guidel TOMMBIP=172.30.0.4 To apply the NIC settings for the dedicated PSA-to-MMB communication LAN, restart SVmco by using the following steps. Select [Control Panel] - [Administrative Tools] - [Services]. Right-click [ServerView Mission Critical Option] in the right side of the window.

  • Page 55: Installing The Pshed Plugin Driver

    This driver is not automatically installed. Manually install the driver with the batch file (plugin_install.bat) stored in the following folder. SVmco installation folder\fjpsaplg\plugin_install.bat (Example: C:\Program Files (x86)\Fujitsu\ServerView Suite\SVmco\fjpsaplg\plugin_install.bat) Remarks The following functions do not work unless the driver is installed: ...
  • Page 56 Execute the following PSHED Plugin driver uninstallation batch as many times as the number recorded in step 1. PSHED Plugin driver uninstallation batch storage location: SVmco installation folder\fjpsaplg\plugin_uninstall.bat (Default. C:\Program Files (x86)\Fujitsu\ServerView Suite\SVmco\fjpsaplg\plugin_uninstall.bat) Restart the operating system. Confirm that no [PRIMEQUEST PSHED Plugin Driver] appears under [System Devices] in the Device Manager.

  • Page 57: Configuring The Windows Firewall

    SVmco User Guide Restart the operating system. Then, the driver starts running. Confirm that [PRIMEQUEST PSHED Plugin Driver] appears under [System Devices] in the Device Manager. If the Device Manager does not display the driver, repeat the procedure from step 1. 2.2.4 Configuring the Windows Firewall For operation with the Windows Firewall enabled, the following ports must be open to enable them to send and receive data from the MMB.
  • Page 58 SVmco User Guidel The [Windows Firewall with Advanced Security] window appears. Click [Inbound Rules] in the left pane. The [Inbound Rules] list appears in the center pane. Windows Firewall window Select and right-click [SNMP Service (UDP In)] in the [Inbound Rules] list.
  • Page 59 SVmco User Guide The [SNMP Service (UDP In) Properties] dialog box appears. Click the [General] tab. Then, check the [Enabled] check box in [General] (checked by default). [General] tab in [SNMP Service (UDP In) Properties]...
  • Page 60 SVmco User Guidel Click the [Scope] tab. Select [Any IP address] for [Local IP Address]. Select [These IP Addresses] in [Remote IP Address]. Then, click the [Add] button. [Scope] tab in [SNMP Service (UDP In) Properties]...
  • Page 61 SVmco User Guide The [IP Address] dialog box appears. Click [Predefined set of computers]. Select [Local subnet] from the list. Then, click the [OK] button. [IP Address] dialog box Click the [OK] button to close the [SNMP Service (UDP In) Properties] dialog box.
  • Page 62 "svmcommbs.exe." Then, click the [Next] button. Remarks svmcommbs.exe is in opt\SVmco\bin\ in the SVmco installation path. The default installation path for SVmco is Program Files\fujitsu\ServerView Suite\SVmco\. The wizard displays the [Protocol and Ports] window, as indicated at the upper left. Select or enter values for the following items. Then, click the [Next] button.
  • Page 63 SVmco User Guide Window item Selected or entered value Remote port Select [Specific Ports]. Then, enter 5000 in the text box below it. New Outbound Rule Wizard - Protocol and Ports The wizard displays the [Scope] window, as indicated at the upper left. Select or enter values for the following items.
  • Page 64 SVmco User Guidel Selected Window item entered value Which local IP Any IP address addresses does this rule match? Which remote IP Select [These IP addresses]. Then, addresses does this click the [Add] button. rule match? Enter the IP address of the PSA-to- MMB communication LAN on the MMB side.
  • Page 65 Select [This program path]. Then, click the [Browse] button. Select "svmcommbs.exe." Then, click the [Next] button. Remarks svmcommbs.exe is in opt\fujitsu\SVmco\bin\ in the SVmco installation path. The default installation path for SVmco is Program Files\fujitsu\ServerView Suite\SVmco\. The wizard displays the [Protocol and Ports] window, as indicated at the upper left.

  • Page 66: Setting The Management Lan Ip Address

    Enter "MCOICMP" in [Name]. Then, click the [Finish] button. 2.2.5 Setting the management LAN IP address Set the partition management LAN IP address in SVmco. For details on the management LAN, see 1.3 Management LAN in the PRIMEQUEST 1000 Series Administration Manual (C122-E108EN).
  • Page 67 Select [ServerView Server Control] in the right side of the window. Select [Action] - [Start] from the menu bar to start [ServerView Server Control]. 2. Edit the SVmco installation folder \etc\fujitsu\SVmco\usr\ipsetup.conf file. Change the following IP address in an editor or similar application. Syntax [NETWORK] ManagementIP=...

  • Page 68: Setting The Destinations Of Traps From A Partition

    SVmco User Guidel 3. Run the following command. Syntax MgmtIP.exe -f 2.2.6 Setting the destinations of traps from a partition For direct transfer of a SVmco expansion trap from a partition, set the trap destination and SVmco trap notification by using the following procedure. Remarks ...
  • Page 69 SVmco User Guide Click the [Trap] tab. Enter the specified community name in the [Community Name] field. Then, click [Add to List]. Click [Add] in [Trap Send Destination]. Enter the host name or IP address of the server receiving the trap (i.e., the trap destination).

  • Page 70: Setting The Watchdog Timer For Monitoring After A Stop Error (Fatal System Error)

    You can set monitoring with the Watchdog Timer to perform recovery after the system freezes or otherwise becomes unresponsive in the above event. Immediately after the specified time elapses, the MMB performs a Hard Reset to reboot the operating system.  Operations Open the following file: SVmco installation folder\etc\fujitsu\SVmco\usr\pnwatchdog.conf...

  • Page 71: Installing A Svmco Update

    SVmco User Guide Example: C:\fujitsu\ServerView Suite\SVmco\etc\fujitsu\SVmco\usr\pnwatchdog.conf Specify the value of the following key. The default is 0. Section: [WATCHDOG] Key: [TIMER] Setting value (unit: seconds): 0 (Watchdog Timer disabled), 1 to 6000 (Watchdog Timer monitoring time) Remarks Determine the setting value by measuring the time taken for a memory dump in the applicable partition.
  • Page 72 SVmco User Guidel SVmco is reinstalled. If you do not want to uninstall SVmco, click the [Cancel] button in the confirmation message dialog box.  For details on how to acquire fix programs, contact the distributor where you purchased your product, or your sales representative. ...

  • Page 73: Uninstalling Svmco

    SVmco User Guide Select and start ServerView Server Control Service. Note1) It may be required for OS reboot after SVmco update. 2.2.9 Uninstalling SVmco This section describes the SVmco uninstallation procedure. Remarks Uninstalling SVmco deletes all the files in the SVmco installation folder. Save the necessary files before uninstallation.

  • Page 74: Configuring Svmco (Vmware)

    SVmco User Guidel Immediately after uninstallation is completed, the Uninstall Complete window appears. Click the [Finish] button. To delete the PSHED Plugin driver, you need to restart the operating system. Be sure to confirm that the operating system can be restarted, before restarting it.

  • Page 75: Settings After Svmco Installation

    SVmco User Guide XXX depends on the version. In the above example, the "any directory" is /tmp. # cd /tmp # tar xvzf SVmco-XXXRHEL5.tar.gz Execute the following command. # cd SVmco # ./INSTALL.sh -SVIM After the installation of SVmco, make the required settings. For details on the setting method, see SVmco Setting Procedure for VMware and Configuring SVmco (Linux: Red Hat Enterprise Linux 2.3.2 Settings after SVmco Installation...

  • Page 76: Configuring The Network

    SVmco User Guidel Settings after SVmco For VMware installation Confirming management 2.3.3 Configuring the network LAN settings Confirming SELinux (No settings required) function settings Confirming the firewall 2.3.4 Configuring the firewall function Same as for RHEL5 Setting the destinations of traps from a partition 2.1.6 Setting the destinations of traps from a partition Same as for RHEL5...
  • Page 77 SVmco User Guide  Confirming the PSA-to-MMB communication LAN and management LAN  Configuring the management LAN  Configuring the PSA-to-MMB communication LAN Usually, the network is configured as shown below immediately after the installation of the operating system. The interface name, BUS number, and other names must be replaced with suitable character strings according to the environment.
  • Page 78 SVmco User Guidel  Confirming PSA-to-MMB communication management LAN The PSA-MMB communication LAN uses the physical adapter assigned BUS number 0000:00:19.0. The management LAN uses an arbitrary physical adapter. Execute the esxcfg-nics command to confirm the physical adapters used for the PSA-to-MMB communication LAN and management LAN. # esxcfg-nics -l Name Driver...
  • Page 79 SVmco User Guide In the above example, vmnic0 is used for the PSA-to-MMB communication LAN, and vmnic1is used for the management LAN.  Configuring the management LAN Use vswif0, which exists by default immediately after the installation of the operating system, for the interface of the management LAN. Execute the esxcfg-vswif command to confirm the status of vswif0.
  • Page 80 SVmco User Guidel 1500 vmnic0 PortGroup Name VLAN ID Used Ports Uplinks VM Network vmnic0 Service Console 0 vmnic0 \: This indicates that there is no line feed. The above example shows that Service Console exists in vSwitch0, and the physical adapter is vmnic0.
  • Page 81 SVmco User Guide PortGroup Name VLAN ID Used Ports Uplinks VM Network Service Console 0 Execute the esxcfg-vswitch command to connect the physical adapter vmnic1 to vSwitch0. # esxcfg-vswitch -L vmnic1 vSwitch0 # esxcfg-vswitch -l Switch Name Num Ports Used Ports Configured Ports \ Uplinks vSwitch0 64 64 \...
  • Page 82 SVmco User Guidel Name Port Group/DVPort IP Family IP Address \ Netmask Broadcast Enabled TYPE vswif0 Service Console IPv4 192.168.0.2 \ 255.255.255.0 192.168.0.255 true STATIC \: This indicates that there is no line feed.  Configuring the PSA-to-MMB communication LAN Execute the esxcfg-vswitch command to create a virtual switch (vSwitch1).
  • Page 83 SVmco User Guide 1500 PortGroup Name VLAN ID Used Ports Uplinks \: This indicates that there is no line feed. Execute the esxcfg-vswtich command to connect the physical adapter vmnic0 to the virtual switch. # esxcfg-vswitch -L vmnic0 vSwitch1 # esxcfg-vswitch -l Switch Name Num Ports Used Ports Configured Ports \ MTU Uplinks vSwitch0...
  • Page 84 SVmco User Guidel PortGroup Name VLAN ID Used Ports Uplinks Add the port group (PSA-MMB) to the created switch. # esxcfg-vswitch -A PSA-MMB vSwitch1 # esxcfg-vswitch -l Switch Name Num Ports Used Ports Configured Ports \ MTU Uplinks vSwitch0 64 \ 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network...
  • Page 85 SVmco User Guide The IP address to be set depends on the partition number. Use the values in the table below. IP addresses to be set for virtual ports Partition IP address Subnet mask number 172.30.0.2 255.255.255.0 172.30.0.3 172.30.0.4 172.30.0.5 ...
  • Page 86 # esxcfg-nics vmnic0 -s 100 -d full Set the PSA-to-MMB communication LAN IP addresses in the SVmco configuration file. File storage location : /etc/fujitsu/SVmco/usr/tommbipsetup.conf Setting values: Enter the IP addresses set in Step 4. [NETWORK]...

  • Page 87: Configuring The Firewall

    SVmco User Guide The configuration work is completed through the above steps. In the above configuration example, the network is configured as follows: Network configuration after setup 2.3.4 Configuring the firewall This section describes how to configure the firewall for SVmco operation. For SVmco, the following ports must be open.

  • Page 88: Configuring The Default Gateway

    SVmco User Guidel No. Port Port number Description communication side For reporting events and port configuration information Examples of firewall configurations Implementation example # esxcfg-firewall -o 161,udp,in,SNMP # esxcfg-firewall -o 5000,tcp,out,PSA-MMB  Confirming firewall settings #esxcfg-firewall -q Opened ports: SNMP : port 161 udp.in PSA-MMB : port 5000 tcp.out...
  • Page 89 SVmco User Guide Example: When specifying 192.168.0.1 as the default gateway # route add default gw 192.168.0.1 Use VMware vSphere Client to connect to the service console, and then configure the default gateway from the service console. Start VMware vSphere Client. Select [Home] - [Inventory] - [Inventory], and then click the [Configuration] tab.

  • Page 90: Retrieving Vmware Svmco Maintenance Information

    For details on VMware vSphere Client, see the manual of VMware. 2.3.6 Retrieving VMware SVmco maintenance information When a problem regarding SVmco occurs, execute the SVmco troubleshooting information collection command (getosvmco), and then execute the vm-support command. getosvmco command # /opt/fujitsu/SVmco/sh/getosvmco ...

  • Page 91: Notes On Vmware Svmco

    SVmco User Guide vm-support command # vm-support Remarks In VMware, the core file is output in /var/core, and is not automatically deleted. After executing the vm-support command, we recommend deleting the core file as required. 2.3.7 Notes on VMware SVmco Note the following points on SVmco in VMware.

  • Page 92: Svmco Cli (Command Line Interface) Operations

    SVmco User Guidel 3 SVmco CLI (Command Line Interface) Operations This chapter describes the commands for operating SVmco from the CLI (command line interface). To use the CLI, first log in to the operating system. Some commands may not be available depending on the user privileges. See the following table.
  • Page 93 SVmco User Guide command Command Privileges Remarks name Window Linux command required (*3) root (Linux) or SNMP For setting Administrator security hosts from (Windows) setting which to accept privileges command SNMP packets required (*3) root (Linux) or PCI card Administrator For PCI Hot operation (Windows)

  • Page 94: Disk Management Command (Diskctrl)

    SVmco User Guidel *2 Starting SVmco: Click [Control Panel] - [Administrative Tools] - [Services]. Start [PRIMEQUEST Environment Control] Service. Then, [ServerView Mission Critical Option] and [PRIMEQUEST PEM Command Service] start in this order. Stopping SVmco: Click [Control Panel] - [Administrative Tools] - [Services]. Then, select [PRIMEQUEST Environment Control Service], [ServerView Mission Critical Option], and [PRIMEQUEST PEMCommand Service].
  • Page 95 SVmco User Guide Notes  For details on the operating procedures related to this command, see Hot Replacement of Hard Disks.  This command does not support RAID devices.  VMware does not support hot replacement of hard disks.  When you replace a hard disk by this command, the following message may appear during the disk mounting operation.
  • Page 96 SVmco User Guidel the disk management command being executed before executing the command. (1) Syntax  In Linux /opt/fujitsu/SVmco/bin/diskctrl {-l|-e|-i|-o|-c} {Devicename| iocx/slotno}  In Windows diskctrl {-l|-i|-o} {diskno| \\device\scsiportno\slotno} (2) Options {-l|-e|-i|-o|-c}  l: Status display This option displays a list of HDDs recognized by the operating system.
  • Page 97 SVmco User Guide  c: Fault LED turn-off instruction This option turns off the Fault LED that indicates the location of the SGPIO controller specified in [iocx/slotno]. Remarks  How to specify the target in Linux To operate an HDD, specify its logical device name or slot number for an SGPIO controller.
  • Page 98 (3) Usage example  In Linux The following example shows all the SGPIO controllers in the operating system and a list of their slot statuses. # /opt/fujitsu/SVmco/bin/diskctrl -l SGPIO controller and slot status (Linux) Display example Description of status ioc0 0 /dev/sda Fault LED-Off <= Operating normally...
  • Page 99 SVmco User Guide The numbers shown under ioc are slot numbers. To stop the rotation of an HDD to be replaced or removed # /opt/fujitsu/SVmco/bin/diskctrl -e ioc0/3 To confirm the mounting location for an HDD to be added # /opt/fujitsu/SVmco/bin/diskctrl -i ioc0/3...
  • Page 100 SVmco User Guidel Display example Description of status \\device\scsiport0 0 Disk0 Fault LED-Off <= Operating normally 1 Disk1 Fault LED-Identify <= Displaying location 2 none <= Empty slot 3 --mount Fault LED-On <= Rotation stopped Remarks The numbers shown under \\device\scsiportx are slot numbers. To confirm the mounting location of an HDD diskctrl -i 1 To turn off the blinking Fault LED indicating the location...
  • Page 101 SVmco User Guide SVmco : W 02152 diskctrl no memory available SVmco : W 02158 diskctrl Cannot blinking location-LED SVmco : W 02159 diskctrl Cannot clear location-LED SVmco : W 02165 diskctrl Operation not permitted SVmco : W 02167 diskctrl Invalid option In Windows SVmco : W 02152 diskctrl no memory available SVmco : W 02158 diskctrl Cannot blinking location-LED...
  • Page 102 SVmco User Guidel SVmco : W 02181 diskctrl Cannot get device information(Snmp) SVmco : W 02182 diskctrl Cannot get device information(WMI) SVmco : W 02187 diskctrl internal error SVmco : W 02189 diskctrl Target Device is not connected (5) Message Details ...
  • Page 103 SVmco User Guide SVmco : W 02159 diskctrl Cannot clear loation-LED Meaning: An attempt to turn off the LED failed. Corrective action: Check the hardware environment. Execute the command again. If the problem persists even after you execute the command again, collect the necessary maintenance information, contact your sales representative or a field engineer.
  • Page 104 SVmco User Guidel  Windows SVmco : W 02152 diskctrl no memory available Meaning: A memory shortage occurred. Corrective action: Check the free space of the system memory. Terminate unnecessary programs. Then, try again. SVmco : W 02158 diskctrl Cannot blinking location-LED Meaning: An attempt to blink the LED failed.
  • Page 105 SVmco User Guide If the problem persists even after you execute the command again, collect the necessary maintenance information, contact your sales representative or a field engineer. SVmco : W 02165 diskctrl Operation not permitted Meaning: The user does not have sufficient privileges to execute the command. Corrective action: Log in with an ID with Administrator privileges, and execute the command.
  • Page 106 SVmco User Guidel SVmco : W 02170 diskctrl Cannot stop HDD Meaning: The HDD could not be stopped from running. Corrective action: Check the hardware environment. Execute the command again. If the problem persists even after you execute the command again, collect the necessary maintenance information, contact your sales representative or a field engineer.
  • Page 107 SVmco User Guide If the problem persists even after you execute the command again, collect the necessary maintenance information, contact your sales representative or a field engineer. SVmco : W 02173 diskctrl Cannot get device Meaning: Device acquisition (open) failed. Corrective action: Check the hardware environment.
  • Page 108 SVmco User Guidel Check the hardware environment. Execute the command again. If the problem persists even after you execute the command again, collect the necessary maintenance information, contact your sales representative or a field engineer. SVmco : W 02182 diskctrl Cannot get device information(WMI) Meaning: Device information could not be retrieved from WMI.

  • Page 109: Svmco Start/Stop Command (Y30Svmco)

    SVmco User Guide Meaning: The device is not connected. Corrective action: snmpd may have stopped. If snmp has stopped, start it, and execute the command again. 3.3 SVmco Start/Stop Command (y30SVmco) The y30SVmco command starts or stops SVmco. Remarks  This command is available only in Linux.
  • Page 110 SVmco User Guidel  stop: Stops SVmco.  status: Checks the SVmco operating status. (3) Usage example a. Example of starting SVmco # /sbin/service y30SVmco start b. Example of stopping SVmco # /sbin/service y30SVmco stop c. Example of checking the SVmco operating status # /sbin/service y30SVmco status If SVmco is already running, the following message appears.

  • Page 111: Command For Collecting Svmco Data For Investigation (Getosvmco)

    SVmco User Guide Remarks (xxxx) is detailed information. (4) End status 0: Normal end >0: Abnormal end (5) Notes The following message may appear when you start SVmco with the y30SVmco command. The command will be executed normally even if this message appears.
  • Page 112 Administrator privileges, the end status is undefined. (1) Syntax For output_filename, specify the full path of the destination file to which to write the compressed data for investigation.  In Linux /opt/fujitsu/SVmco/sh/getosvmco {output_filename}  In Windows getosvmco output_filename (2) Options None (3) Usage example ...

  • Page 113: Snmp Security Setting Command (Setsnmpsec)

    SVmco User Guide  In Windows To write data for investigation to the C:\temp\mco_dump.file > getosvmco C:\temp\dump\mco_dump (4) End status 0: Normal end >0: Abnormal end 3.5 SNMP Security Setting Command (setsnmpsec) The setsnmpsec command sets security for SNMP Service (by specifying the hosts from which to accept SNMP packets).
  • Page 114 SVmco User Guidel  The user must have Administrator privileges to execute this command. If an operating system function (access control function) is used to execute the command with privileges other than Administrator privileges, the end status is undefined. (1) Syntax setsnmpsec (2) Options None...

  • Page 115: Pci Card Operation Command (Fjpciswap)

    SVmco User Guide 3.6 PCI Card Operation Command (fjpciswap) The fjpciswap command displays the physical location information (UnitName:Identifier) and DeviceName of a PCI card. With this command, you can confirm the information for the PCI card you want to replace. Notes ...
  • Page 116 SVmco User Guidel  The user must have Administrator privileges to execute this command. If an operating system function (access control function) is used to execute the command with privileges other than Administrator privileges, the end status is undefined.  The prerequisite for executing this command is that SVmco and SNMP Service are running normally.
  • Page 117 SVmco User Guide UnitName: Displayed UnitName value (identifier). It corresponds to the [Unit] information in the [PCI Devices] window. Func: Function number Device Name: Displayed device name. It corresponds to the [Device Name] information in the [PCI Devices] window. -r: Replacement This option replaces the PCI card specified in [UnitIdetificationName].
  • Page 118 SVmco User Guidel UnitName Func DeviceName IOB#1-PCIC#5 FUNC#0 Intel(R) PRO/1000 PT Dual Port Server Adapter IOB#1-PCIC#5 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #2 C:\> The following example shows replaceable card specification with the Replacement function. Example 2 C:\>fjpciswap -r IOB#1-PCIC#5 Selected card name is Intel(R) PRO/1000 PT Dual Port Server Adapter Intel(R) PRO/1000 PT Dual Port Server Adapter #2...
  • Page 119 SVmco User Guide Removing the card..The card has removed. Please replace the card, and input "y" key. When the above message appears, replace the PCI card. Please replace the card, and input "y" key. Adding the card....The card has added. C:\>...
  • Page 120 SVmco User Guidel SVmco : E 08744 no unit id :%s SVmco : E 08745 internal error :%s SVmco : E 08746 can not make event file :%s SVmco : E 08748 no resource :%s SVmco : E 08751 command timeout(WMI) :%s SVmco : E 08752 configuration file error :%s SVmco : E 08753 This card cannot be removed :%s SVmco : E 08754 can not get snmp information :%s...
  • Page 121 SVmco User Guide Confirm that this command is not being executed elsewhere. Execute the command again after it is completed. This command cannot be executed twice at the same time. SVmco : E 08741 this command needs Administrators privilege :%s Meaning: Administrator privileges are required for executing this command.
  • Page 122 SVmco User Guidel For details on the options of the PCI card control command (fjpciswap), see 3.6 PCI Card Operation Command (fjpciswap) SVmco : E 08744 no unit id :%s Meaning: The specified unit name does not exist in the partition. Corrective action: Specify the unit name that exists in the partition.
  • Page 123 SVmco User Guide Allocate the disk capacity. After doing so, if the same message appears, contact your sales representative or a field engineer. SVmco : E 08748 no resource :%s Meaning: Acquisition of resources, such as memory, failed. Corrective action: Check whether there are sufficient operating system resources.
  • Page 124 SVmco User Guidel SVmco : E 08752 configuration file error :%s Meaning: A configuration file error occurred. Corrective action: Contact your sales representative or a field engineer. SVmco : E 08753 This card cannot be removed :%s Meaning: A card that does not support replacement was selected as the replacement target. Corrective action: Select a card that supports replacement, as the replacement target.
  • Page 125 SVmco User Guide SVmco : E 08755 no card :%s Meaning: No card is mounted in the specified slot. Corrective action: Confirm the location of the slot where the card is mounted. Then, execute the add operation. SVmco : E 08756 internal error(ipmi) :%s Meaning: An internal error occurred.
  • Page 126 SVmco User Guidel If 30 minutes have passed since operating system startup, wait at least one minute, and then try again. SVmco : E 08758 this unit is occupied :%s Meaning: An attempt was made to add a card to a slot that already has another card mounted. Corrective action: Confirm the location of the slot in which to add a card.
  • Page 127 Perform this procedure only after taking corrective action for the error message. However, recovery may be possible even if corrective action cannot be taken. If normal operation cannot be restored using this procedure, contact a Fujitsu certified field engineer. Recovery of the PCI card status...
  • Page 128 SVmco User Guidel C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func DeviceName - - Emulex LightPulse LPe1250-F8, PCI Slot 4, Storport Miniport Driver - - Intel(R) PRO/1000 PT Dual Port Server Adapter #1 - - Intel(R) PRO/1000 PT Dual Port Server Adapter #2 - - Intel(R) PRO/1000 PT Dual Port Server Adapter #3 - - Intel(R) PRO/1000 PT Dual Port Server Adapter #4 C:\>...
  • Page 129 SVmco User Guide there are no removable pci card C:\> (3) Example of a case in which the relevant PCI card (IOB#1-PCIC#4-FUNC#0) information does not appear in the displayed list C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func DeviceName IOB#1-PCIC#5 FUNC#0 Intel(R) PRO/1000 PT Dual Port Server Adapter #1 IOB#1-PCIC#5 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server...

  • Page 130: Firewall Setting Command For The Management Lan Interface (Setmlanfw

    SVmco User Guidel 3.7 Firewall Setting Command Management LAN Interface (setmlanfw.sh) The setmlanfw.sh command is a tool that supports the opening of the necessary ports when the system has a firewall configured for the management LAN interface and the system provides PRIMECLUSTER linkage through the management LAN network.
  • Page 131 # /opt/fujitsu/SVmco/shsetmlanfw.sh /tmp/config.txt (4) Output messages The following messages appear for this CLI command. Too few or more argument Cannot read the file : %s No IP setting or illegal IP format in /etc/fujitsu/SVmco/usr/ipsetup.conf No IP setting in %s...
  • Page 132 SVmco User Guidel Already set iptables The setting was completed Remarks In addition to the above messages, the CLI displays messages to confirm the settings. (4) Message Details Too few or more argument Meaning: The number of options is invalid. Corrective action: The configuration file must be specified to execute the command.
  • Page 133 No IP setting or illegal IP format in /etc/fujitsu/SVmco/usr/ipsetup.conf Meaning: The IP address of the management LAN is not set in the SVmco operation file /etc/fujitsu/SVmco/usr/ipsetup.conf. Alternatively, the format of the IP address is incorrect. Corrective action: Referring to 2.1.5 Setting the management LAN IP address , set the IP address of the management LAN.
  • Page 134 Configure the interface for the management LAN before executing this command. Specify the IP address of the management LAN interface in the SVmco configuration file (/etc/fujitsu/SVmco/usr/ipsetup.conf). For details on setting the IP address of the management LAN interface, 2.1.5 Setting the management LAN IP address.
  • Page 135 192.168.0.0/24 192.168.1.5 Remarks A sample configuration file is available at: /opt/fujitsu/SVmco/sh/sample_conf_setmlanfw.txt Execute setmlanfw.sh with the configuration file prepared in step 2 specified. After you execute this command, messages to confirm the settings made in step 1 and step 2 appear. Enter "Y" to accept...
  • Page 136 SVmco User Guidel Then, proceed to the next process. Execution example Specifying the configuration file prepared in step 2 # /opt/fujitsu/SVmco/sh/setmlanfw.sh /tmp/config.txt Management LAN IP address: 192.168.0.1 Source IPs for PRIMECLUSTER Service: 192.168.0.0/24 192.168.1.5 Press "Y" to confirm above settings, "N" to cancel all settings >...
  • Page 137 SVmco User Guide target prot opt source destination MMLAN all -- 0.0.0.0/0 0.0.0.0/0 Chain FORWARD (policy DROP) target prot opt source destination Chain OUTPUT (policy DROP) target prot opt source destination MMLAN all -- 0.0.0.0/0 0.0.0.0/0 Chain MMLAN (2 references) target prot opt source destination ACCEPT udp -- 192.168.0.0/24 192.168.0.1 udp...
  • Page 138 SVmco User Guidel ACCEPT udp -- 192.168.0.1 192.168.1.5 udp spt:162 (7) Configuration deletion procedure To change part of the firewall configuration, such as the IP address of the management LAN interface, first delete the configuration. After deleting it, reconfigure the firewall. Execute iptables -L -n to confirm that the configuration chain "MMLAN"...

  • Page 139: Psa-Mmb Communication Lan Setting Command (Setpsalan)

    SVmco User Guide Execution example # iptables -X MMLAN 3.8 PSA-MMB Communication LAN Setting Command (setpsalan) The setpsalan command sets the PSA-MMB communication LAN. You need to execute this command after installing SVmco. Before executing this command, restart the operating system. Executing this command sets the PSA-MMB communication LAN as follows.
  • Page 140 SVmco User Guidel  This command is available only in Windows.  The user must have Administrator privileges to execute this command. If an operating system function (access control function) is used to execute the command with privileges other than Administrator privileges, the end status is undefined.

  • Page 141: ４．Hot Replacement Of Hard Disks

    SVmco User Guide ４．Hot Replacement of Hard Disks This chapter describes hot replacement of hard disks. This operation is supported only in Red Hat. However, the tasks described in 4.3 Replacing Hard Disks in a Hardware RAID Configuration are also supported in Windows. ４．１...
  • Page 142 You can perform the following operations with the disk management command. For details, see 4.2 Disk Management Command (diskctrl) PRIMEQUEST 1000 Series Tool Reference (C122-E110EN). Displaying a list of SGPIO and SES controllers or a list of hard disks managed by the controllers Turning off a hard disk location LED or causing it to blink ...
  • Page 143 SVmco User Guide # rm /etc/blkid/blkid.tab If the cache file exists with /etc/blkid/blkid.tab retaining the file system configuration, Red Hat Enterprise Linux uses the information in the file as it checks the file system with the fsck command. The system status will not match the /etc/blkid/blkid.tab contents during hot replacement, hot addition, or hot removal of disks.
  • Page 144 SVmco User Guidel That is why if the smartd service is used, the smartd service must be stopped before hot maintenance of a hard disk and the smartd service must be restarted with the latest hard disk status after hot maintenance. The procedure is as follows.

  • Page 145: ４．２．Adding, Removing, And Replacing Hard Disks

    SVmco User Guide # /sbin/service smartd start  When the system contains the SAS disk unit and is running with the driver for SAS cards, which is provided as standard by Red Hat Enterprise Linux 5 (Fusion MPT SAS Driver), hot replacement and hot removal are not available.
  • Page 146 Cause the Fault LED to blink by executing the location display function of the disk management command. # /opt/fujitsu/SVmco/bin/diskctrl -i ioc0/1 Check whether the Fault LED of the slot that has the inserted hard disk is blinking.

  • Page 147: Removal Procedure

    If the slot location is incorrect in step 4: Turn off the blinking Fault LED by executing the location off function of the disk management command. # /opt/fujitsu/SVmco/bin/diskctrl -o ioc0/1 Repeat steps 3 and 4 by specifying other slots until the correct slot location is confirmed.
  • Page 148 SVmco User Guidel If the hard disk contains a swap device: If the hard disk to be removed contains a partition specified as a swap device, stop the system. Then, replace the hard disk. Take action as follows. The action depends on whether the hard disk to be removed has the Mirror configuration in PRIMECLUSTER GDS.
  • Page 149 Stop the disk rotation. The Fault LED (amber) goes on. Instruct the operating system to remove the target disk. # /opt/fujitsu/SVmco/bin/diskctrl -e /dev/sdc Remove the hard disk at the location indicated by the Fault LED (amber) that is on. When an internal hard disk is removed, the Fault LED behind its slot goes on.

  • Page 150: ４．２．３．Replacement Procedure (For Hard Disk Failures Not Causing Non-Responsiveness)

    2) Turn off the Fault LED by executing the following disk management command. # /opt/fujitsu/SVmco/bin/diskctrl -o ioc0/2 The Fault LED goes out. Display the status by executing the disk management command.
  • Page 151 SVmco User Guide If a hard disk fails or is predicted to fail by S.M.A.R.T. proactive detection, replace the hard disk by using the following procedure. To replace a hard disk containing a partition specified as a raw or swap device, take action as follows.
  • Page 152 Stop the disk rotation. The Fault LED (amber) goes on Instruct the operating system to remove the target disk. # /opt/fujitsu/SVmco/bin/diskctrl -e /dev/sdc Remove the hard disk at the location indicated by the Fault LED (amber) that is on.
  • Page 153 SVmco User Guide Turn off the Fault LED by executing the following disk management command. # /opt/fujitsu/SVmco/bin/diskctrl -c ioc0/2 Note If there is an SSD, removing the SSD may output the W13139 message from SVagent to the system event log.

  • Page 154: ４．２．４．Replacement Procedure (For Hard Disk Failures Causing Non-Responsiveness)146

    SVmco User Guidel Configure the raw device according to the manual of the application used for raw access to the replacement hard disk. That application was stopped before the replacement. After completing the configuration, restart the application. ４．２．４．Replacement procedure (for hard disk failures causing non-responsiveness) If HDD recovery using an HDD driver is not possible because a hard disk failure caused the relevant HDD to hang, replace the hard disk by using the following...
  • Page 155 Confirm the status by executing the disk management command. At this time, the disk whose Fault LED is on is the disk (*) where the offline error occurred. RHEL5: SASU internal disk # /opt/fujitsu/SVmco/bin/diskctrl –l ioc0 0 /dev/sda Fault LED-Off 1 /dev/sdb Fault LED-Off 2 --mount Fault LED-On <- (*)
  • Page 156 Use the disk management command to stop the disk rotation. Stop the disk rotation by specifying the slot confirmed in step 3. # /opt/fujitsu/SVmco/bin/diskctrl -e ioc0/2 Replace the hard disk at the location indicated by the Fault LED (amber) that is on.

  • Page 157: ４．３．Replacing Hard Disks In A Hardware Raid Configuration

    SVmco User Guide Confirm the location of the inserted hard disk by displaying the status with the disk management command. # /opt/fujitsu/SVmco/bin/diskctrl -l ioc0 /dev/sda Fault LED-Off /dev/sdb Fault LED-Off /dev/sdc Fault LED-Off /dev/sdd Fault LED-Off After the disk management command is completed, mount the disk partitions.

  • Page 158: ４．３．１．Hot Replacement Of A Faulty Hard Disk

    SVmco User Guidel This section describes how to replace hard disks in a Hardware RAID configuration. Monitor HardRAID with ServerView RAID. For details on how to replace hard disks in a Hardware RAID configuration, see the MegaRAID SAS User's Guide. ４．３．１．Hot replacement of a faulty hard disk This section describes the workflow for replacing a faulty hard disk.

  • Page 159: ４．３．２．Hard Disk Preventive Replacement

    SVmco User Guide After replacing the hard disk, confirm that hard disk replacement was completed properly, by using the following steps depending on whether the disk is a spare disk. If not set as a spare disk: ServerView RAID Manager automatically performs a rebuild. Then, the Alarm LED of the hard disk starts blinking.
  • Page 160 SVmco User Guidel Back up data in all the hard disks under the array controller card that are subject to preventive replacement. Start ServerView RAID Manager. In ServerView RAID Manager, confirm the mounting location by selecting the hard disk that S.M.A.R.T. predicted to fail. Check whether other hard disks are faulty.
  • Page 161 SVmco User Guide In WebBIOS, create an array configuration. Restore backup data or reinstall the operating system. For the RAID 1, RAID 1E, RAID 5, RAID 6, or RAID 10 configuration (hot replacement) Hot replacement is applicable to hard disks in the RAID 1, RAID 1E, RAID 5, RAID 6, and RAID 10 configurations.
  • Page 162 SVmco User Guidel With the hard disk selected in the tree view, select [Locate device] from the right-click menu to cause the Alarm LED to blink at high speed (interval of 0.3 seconds). Confirm the hard disk location. Then, with the hard disk selected in the tree view, select [Stop location] from the right-click menu to turn off the Alarm LED.

  • Page 163: ４．３．３．Hard Disk Replacement At Multiple Deadlock Occurrence

    SVmco User Guide After replacing the hard disk, confirm that hard disk replacement was completed properly, by using the following steps depending on whether the disk is a spare disk. If not set as a spare disk: ServerView RAID Manager automatically performs a rebuild. Then, the Alarm LED of the hard disk starts blinking.
  • Page 164 SVmco User Guidel Remarks A field engineer performs the following step 2 only. Turn off the power to the partition. Replace the SAS interface components and hard disk. Restart the partition., and then start WebBIOS from the BIOS screen. Create the array configuration with WebBIOS. Restore the data for backup.

  • Page 165: ５．Pci Card Hot Maintenance In Windows

    SVmco User Guide ５．PCI Card Hot Maintenance in Windows This chapter describes the hot plugging procedure for PCI cards in Windows. Hot plugging is supported only in Windows Server 2008. ５．１．Overview of Hot Maintenance The hot plugging procedure includes the common steps for all PCI cards and the additional steps required for a card function or driver.

  • Page 166: Overall Flow

    SVmco User Guidel Hot plugging procedure for each type of card This chapter describes procedures with the required additional steps for certain cards. The section contain procedures for NICs (network cards) and FC cards (Fibre Channel cards). For details on NIC hot plugging, see 5.3 NIC Hot Plugging.

  • Page 167: ５．２．Common Hot Plugging Procedure For Pci Cards

    SVmco User Guide For details on the fjpciswap command, see 3.6 PCI Card Operation Command (fjpciswap). Replacement procedure Confirm the physical location by using the display function of the fjpciswap command. Replace the PCI card by using the swap function of the fjpciswap command.

  • Page 168: Replacement Procedure

    SVmco User Guidel ５．２．１．Replacement procedure Confirm the physical location by using the display function of the fjpciswap command. C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func DeviceName IOB#1-PCIC#5 FUNC#0 Intel(R) PRO/1000 PT Dual Port Server Adapter #15 IOB#1-PCIC#5 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #16 C:\>...
  • Page 169 SVmco User Guide Please delete all settings about this card Do you want to remove this card?(y/n) y ←User input When "Do you want to remove this card?(y/n)" appears, replace the PCI card. After replacing the PCI card, press the [y] key. ↓...

  • Page 170: Addition Procedure

    SVmco User Guidel Confirm the replacement card by using the display function of the fjpciswap command. C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func DeviceName IOB#1-PCIC#5 FUNC#0 Intel(R) PRO/1000 PT Dual Port Server Adapter #15 IOB#1-PCIC#5 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #16 C:\>...
  • Page 171 SVmco User Guide The card is recognized by the operating system. The command is completed. C:\>fjpciswap -a IOB#1-PCIC#5 Adding the card....The card has added. C:\> Confirm the added card by using the display function of the fjpciswap command. C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func...

  • Page 172: About Removal

    SVmco User Guidel ５．２．３．About removal Note Windows does not support PCI card removal while OS running. ５．３．NIC Hot Plugging For NIC hot plugging (replacement), you need to especially consider other matters in addition to the procedure described in 5.2 PCI Card Hot Plugging Common Procedure.
  • Page 173 There are some precautions on teaming with Intel PROSet(R). For details on the precautions, see APPENDIX G.8 NIC (Network Interface Card) PRIMEQUEST 1000 Series Administration Manual (C122-E108- 03EN). Confirm the physical location by using the display function of the fjpciswap command. Here, replace IOB-PCIC#5.
  • Page 174 SVmco User Guidel Dual Port Server Adapter #23 IOB#1-PCIC#7 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #24 C:\> The \ at the end of a line indicates that there is no line feed. From the Device Manager, select the interface to be deleted, and click [Properties].
  • Page 175 SVmco User Guide Select the [Teaming] tab, uncheck the [Team this adapter with other adapters] check box, and click the [OK] button. [Teaming] tab...
  • Page 176 SVmco User Guidel The following message appears. Click the [Yes] button. [Adapter Teaming] properties Confirm DeviceName by using the display function of the fjpciswap command. Confirm that the NIC is not incorporated into teaming. C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func DeviceName...
  • Page 177 SVmco User Guide PRO/1000 PT \ Dual Port Server Adapter #23 IOB#1-PCIC#7 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #24 C:\> The \ at the end of a line indicates that there is no line feed. Replace the NIC by executing the fjpciwap command. C:\>fjpciswap -r IOB#1-PCIC#5 Selected card name is Intel(R) PRO/1000 PT Dual Port Server Adapter #15...
  • Page 178 SVmco User Guidel Adding the card....The card has added. C:\> When "Please replace the card" appears, replace the NIC, and insert the cable. After replacing the NIC, press the [y] key. Confirm that the NIC was normally replaced by using the display function of the fjpciswap command.
  • Page 179 SVmco User Guide Dual Port Server Adapter #23 IOB#1-PCIC#7 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #24 C:\> The \ at the end of a line indicates that there is no line feed. After completing the replacement, open the Device Manager and open the properties dialog box of the NIC to be incorporated into teaming.
  • Page 180 SVmco User Guidel [Teaming] tab...
  • Page 181 SVmco User Guide In the Device Manager, confirm that the NIC is incorporated into the team. [Device Manager] window Execute the command that incorporates teaming information into server management software. C:\>fjpciswap -f C:\>...

  • Page 182: ５．３．２．Hot Plugging A Non-Redundant Nic

    SVmco User Guidel ５．３．２．Hot plugging a non-redundant NIC This section describes the hot plugging procedure in networks without redundancy (a NIC is not incorporated into teaming). Confirm the physical location by using the display function of the fjpciswap command. Here, replace IOB#1-PCIC#5. C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName...
  • Page 183 SVmco User Guide Disable the relevant device by using the Device Manager. [Device Manager] window Replace the corresponding NIC by using the fjpciswap command. C:\>fjpciswap -r IOB#1-PCIC#5 Selected card name is Intel(R) PRO/1000 PT Dual Port Server Adapter #15 Intel(R) PRO/1000 PT Dual Port Server Adapter #16 Please delete all settings about this card...
  • Page 184 SVmco User Guidel Do you want to remove this card?(y/n) Removing the card..The card has removed. Please replace the card, and input "y" key. Adding the card....The card has added. C:\> When "Please replace the card" appears, replace the NIC, and insert the cable. After replacing the NIC, press the [y] key.
  • Page 185 SVmco User Guide IOB#1-PCIC#5 FUNC#0 Intel(R) PRO/1000 PT Dual Port Server Adapter #15 IOB#1-PCIC#5 FUNC#1 Intel(R) PRO/1000 PT Dual Port Server Adapter #16 C:\> As shown in following figure, right-click the target device on Device Manager, and select [Enable] if it is available in the displayed menu. (If [Disable] is displayed, skip this step.) [Device Manager] window...

  • Page 186: Nic Addition Procedure

    SVmco User Guidel ５．３．３．NIC addition procedure Referring to 5.2 Common Hot Plugging Procedure for PCI card, add a NIC. ５．４． FC Card Hot Plugging For FC card hot plugging (replacement), you need to especially consider other matters in addition to the procedure described in 5.2 PCI Card Hot Plugging Common Procedure for PCI card.
  • Page 187 SVmco User Guide ５．４．１．Hot plugging an FC card incorporated with the ETERNUS multipath driver This section describes the hot plugging procedure for an FC card incorporated with the ETERNUS multipath driver. From the SVOM Web-UI, click [System Status] - [Driver Monitor] to search for the FC card to be replaced.
  • Page 188 SVmco User Guidel Remarks Some multifunction cards differ only in the part after FUNC in the Unit name. Also, some differ only in the Func number at [Seg/Bus/Dev/Func]. Perform the following steps 2 and 3 for each of these multifunction cards. Select the UNIT name of the FC card to be replaced in [Driver Monitor] window, and record the "WWN (hex)"...
  • Page 189 SVmco User Guide ETERNUS Multipath Manager Replace the FC card by executing the following command. Exit ETERNUS Multipath Manager and HBAnywhere. Replace the relevant card by using the replacement function of the fjpciswap command. C:\>fjpciswap -r IOB#0-PCIC#5 Selected card name is Emulex LightPulse LPe1250-F8, PCI Slot 4, Storport Miniport Driver Please delete all settings about this card...
  • Page 190 SVmco User Guidel Removing the card..The card has removed. Please replace the card, and input "y" key. Adding the card....The card has added. C:\> When "Please replace the card" appears, replace the FC card, and insert the cable. After replacing the FC card, press the [y] key. Remarks The process may stop with the following message.
  • Page 191 SVmco User Guide C:\>fjpciswap -r IOB#0-PCIC#5 Selected card name is Emulex LightPulse LPe1250-F8, PCI Slot 4, Storport Miniport Driver Please delete all settings about this card Do you want to remove this card?(y/n) Removing the card... ServerView Agents : E 08745 internal error :Device_Eject failed:PCI\VEN_10DF&DEV_F015&...
  • Page 192 SVmco User Guidel C:\>fjpciswap -l Replaceable PCI cards are displayed UnitName Func DeviceName IOB#0-PCIC#5 FUNC#0 Emulex LightPulse LPe1250-F8, PCI Slot 4, \ Storport Miniport Driver IOB#1-PCIC#6 FUNC#0 Emulex LightPulse LPe1250-F8, PCI Slot 6, \ Storport Miniport Driver C:\> The \ at the end of a line indicates that there is no line feed.

  • Page 193: ５．４．２．Fc Card Addition Procedure

    SVmco User Guide Start ETERNUS Multipath Manager and place all the replaced devices online. Confirm that the devices are normally incorporated with the multipath driver. ERNUS Multipath Manager ５．４．２．FC card addition procedure Referring to 5.2 Common Hot Plugging Procedure for PCI card, add an FC card.

  • Page 194: ５．５．Hot Replacement Procedure For Iscsi

    SVmco User Guidel ５．５．Hot Replacement Procedure for iSCSI The prerequisites for iSCSI (NIC) hot replacement are as follows.  The target system runs Windows Server 2008 or later.  The maintenance person has the Administrator privileges required for operations.  The ETERNUS multipath driver (MPD) has been applied.
  • Page 195 SVmco User Guide Suppose that you are going to replace IOB#0-PCIC#5. The red box indicates the target device. Some multifunction cards differ only in the part after FUNC in the Unit name. Also, some differ only in the Func number at [Seg/Bus/Dev/Func]. Perform the following steps 2 to 9 for each of these multifunction cards.
  • Page 196 SVmco User Guidel Click the [Targets] tab in the [iSCSI Initiator Properties] window. One of the targets displayed in [Targets] is connected to the NIC to be replaced. If you know which target, select the target, click the [Details] button, and proceed to step 8.
  • Page 197 SVmco User Guide Click the [Sessions] tab in the [Target Properties] window, and click the [Connections] button. [Target Properties] window...
  • Page 198 SVmco User Guidel The [Source Portal] column in the [Session Connections] window displays IP addresses. Check whether any IP address matches that recorded in step 2. If an IP address matches (192.168.3.150, in this example), this is the target connected to the device to be replaced. [Session Connections] window If no IP address in step 6 matches, repeat steps as follows.
  • Page 199 SVmco User Guide Click the [Cancel] button to return to the [Target Properties] window shown in step 5. Click the [Cancel] button again to return to the [iSCSI Initiator Properties] window shown in step 4. Select the next target, and repeat the steps after step 4. If an IP address matches, click the [Cancel] button to return to the [Target Properties] window shown in step 5, and proceed to step 8.
  • Page 200 SVmco User Guidel [Target Properties] window Record the values displayed on the [SCSI address] line in the [Device Details] window (Port 2, Bus 0, Target ID 0, LUN 0, in this example). [Device Details] window - Windows Server 2008 R2 or later From the MMB Web-UI, click [System Status] - [Driver Monitor] to search for the NIC to be replaced.
  • Page 201 SVmco User Guide Some multifunction cards differ only in the part after FUNC in the Unit name. Also, some differ only in the Func number at [Seg/Bus/Dev/Func]. Perform the following steps 2 to 9 for each of these multifunction cards. Select the Unit name of the NIC to be replaced in the [Driver Monitor] window and record MAC address.
  • Page 202 SVmco User Guidel Click the [Targets] tab in the [iSCSI Initiator Properties] window. One of the targets displayed in [Discovered targets] is connected to the NIC to be replaced. If you know which target, select the target, click the [Devices] button, and proceed to step 9.
  • Page 203 SVmco User Guide Click the [Sessions] tab in the [Properties] window, and click the [MCS] button. [Properties] window...
  • Page 204 SVmco User Guidel The [Source Portal] column in the [Multiple Connected Session (MCS)] window displays IP addresses. Check whether any IP address matches that recorded in step 2. If an IP address matches (192.168.3.150, in this example), this is the target connected to the device to be replaced.
  • Page 205 SVmco User Guide Click the [Cancel] button to return to [Properties] window shown in step 5, and click the [Cancel] button again to return to the [iSCSI Initiator Properties] window shown in step 4. If no IP address in step 6 matches, select the next target, and repeat the steps after step 4.
  • Page 206 SVmco User Guidel Record the values displayed in the [Address] column in the [Devices] window (Port 2: Bus 0: Target 0: LUN 0, in this example). [Devices] window...

  • Page 207: Disconnecting Mpd

    SVmco User Guide ５．５．２．Disconnecting MPD This section describes the procedure for disconnecting MPD. Start ETERNUS Multipath Manager. Confirm the address value recorded in step 9 in 6.5.1 Confirming the incorporation of a card with MPD. Then, place the target device offline. For a multifunction card, it is necessary to place more than one device offline.
  • Page 208 SVmco User Guidel Referring to 5.3 NIC Hot Plugging in the PRIMEQUEST 1000 Series Administration Manual (C122-E108EN), replace the NIC. Remarks The error message "Source: SVagent, ID: 25004" may be output to the event log during the replacement procedure. This message does not indicate any problem.
  • Page 209 SVmco User Guide Click the [Refresh] button on the [Targets] tab in the [iSCSI Initiator Properties] window. Confirm that the target status becomes [Connected]. -Windows Server 2008 [iSCSI Initiator Properties] window (in Windows Server 2008)
  • Page 210 SVmco User Guidel -Windows Server 2008 R2 or later [iSCSI Initiator Properties] window (in Windows Server 2008 R2 or later)

  • Page 211: ５．５．３．Incorporating A Card With Mpd

    SVmco User Guide ５．５．３．Incorporating a card with MPD This section describes the procedure for incorporating a card with MPD. Start ETERNUS Multipath Manager. Place the replacement device online. For a multifunction card, place all the devices online. ETERNUS Multipath Manager...

  • Page 212: ６．Manual Svmco Installation And Uninstallation

    SVmco User Guidel ６．Manual SVmco Installation and Uninstallation This appendix describes how to manually install and uninstall SVmco for a specific operating system. If you use SVIM to install the operating system, you need not manually install SVmco. ６．１．Manually Installing SVmco (Linux: Red Hat Enterprise Linux) This section describes how to manually install SVmco in Linux (Red Hat Enterprise Linux).

  • Page 213: Installation Flow

    SVmco User Guide ６．１．１．Installation flow For details on how to install SVmco, see Chapter 4 Installing the Operating System and Bundled Software PRIMEQUEST 1000 Series Installation Manual. For details on how to configure SVmco, see 2.1 Configuring SVmco (Linux: Red Hat Enterprise Linux).

  • Page 214: Installing Svmco

    SVmco User Guidel Confirming PSA-to-MMB communication LAN settings For details on how to confirm PSA-to-MMB communication LAN settings, see 2.1.1 Configuring the PSA-to-MMB communication LAN 2.1.5 Setting the management LAN IP address. Confirming management LAN settings For details on how to confirm management LAN settings, see 2.1.2 Confirming management LAN settings.

  • Page 215: ６．１．４．Automatic Configuration During Svmco Installation

    SVmco User Guide ６．１．４．Automatic configuration during SVmco installation The following table lists settings for SVmco operation. The installer automatically adds or updates these settings during SVmco installation. Settings automatically added/changed during SVmco installation Target Action Remarks syslog.conf file Add setting snmpd.conf file Add setting snmptrapd.conf file...

  • Page 216: Restarting The Partition

    SVmco User Guidel Target Action Remarks SVmco installation, add the jump setting for the chain for PSA- MMB communication to INPUT and OUTPUT chains manually. SELinux configuration file Change If SELinux is disabled, do not (/etc/selinux/conf) change the settings. ６．１．５．Restarting the partition After installing SVmco, restart the partition with a reboot.
  • Page 217 SVmco User Guide  Confirming SELinux function settings  Checking the firewall function (opening ports)  Setting the destinations of traps from a partition  Configuring SNMP to use duplicate disks  Configuring SNMP to use duplicate disks  Confirming SELinux function settings For details on how to confirm SELinux function settings, see 2.1.3 Confirming SELinux function...
  • Page 218 SVmco User Guidel Example: REJECT setting in INPUT and FORWARD # iptables -L -n Chain INPUT (policy ACCEPT) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:22...
  • Page 219 SVmco User Guide Confirm that the PSA-MMB_LAN chain has been created. # /sbin/iptables -L...
  • Page 220 SVmco User Guidel # iptables -L Execution result Chain INPUT (policy ACCEPT) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:22 REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with icmp-host-...
  • Page 221 SVmco User Guide Add the jump setting for the PSA-MMB_LAN chain to INPUT and OUTPUT chains. Make the setting such that there are no interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain.
  • Page 222 SVmco User Guidel Chain OUTPUT (policy ACCEPT) target prot opt source destination PSA-MMB_LAN all -- 0.0.0.0/0 0.0.0.0/0 Chain MMLAN (2 references) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8 ACCEPT icmp -- 0.0.0.0/0...

  • Page 223: Installing A Svmco Update

    SVmco User Guide For details on how to configure SNMP to use duplicate disks, see 2.1.7 Configuring SNMP to use duplicate disks. ６．１．７．Installing a SVmco update For details on how to install a SVmco update, see 2.1.8 Installing a SVmco update.

  • Page 224: Installation Flow

    Hot maintenance of PCI cards is disabled. The partition must be stopped for maintenance. ６．２．１．Installation flow For the SVmco installation flow, see Chapter 4 Installing the Operating System and Bundled Software PRIMEQUEST 1000 Series Installation Manual. For details on how to configure SVmco, see 2.2 Configuration SVmco (Windows Server 2008).

  • Page 225: ６．２．２．Checks Before Svmco Installation

    SVmco User Guide  If you change the MMB IP address or the management LAN IP address on the partition, be sure to then restart SVmco. Otherwise, SVmco would not be able to post any detected errors. Notes on configuring Windows Server 2008 ...
  • Page 226 SVmco User Guidel  Confirming PSA-to-MMB communication LAN settings For details on how to configure the PSA-to-MMB communication LAN, see 2.2.1 Configuring the PSA-to-MMB communication LAN. Confirming the services required for SVmco operation SNMP Service is required for SVmco operation. Add SNMP Service by using the following procedure.

  • Page 227: Installing Svmco

    SVmco User Guide If the check box is not checked, SNMP Service has not been installed. To install SNMP Service, check the check box. Click the [Next] button in the Windows Component Wizard window. Follow the instructions of the wizard for installation. Select Features window ６．２．３．Installing SVmco Install the SVmco package.
  • Page 228 Click the [Next] button to proceed. Specify the installation destination. Then, click the [Next] button. The default installation path for SVmco is Program Files\Fujitsu\ServerView Suite or Program Files(x86)\Fujitsu\ServerView Suite. To change the installation destination, click the [Browse] button and specify another installation destination.

  • Page 229: ６．２．４．Automatic Configuration During Svmco Installation

    SVmco User Guide ６．２．４．Automatic configuration during SVmco installation This section describes the values automatically set for SVmco operation during SVmco installation. Service settings  ServerView Mission Critical Option  PRIMEQUEST PEM Command Service  PRIMEQUEST Environment Control Service Environment variable settings ...

  • Page 230: ６．２．５．Settings After Svmco Installation

    SVmco User Guidel  With [Accept SNMP packets from these hosts] selected: If neither the MMB IP address nor localhost is set, SNMP security is configured. ６．２．５．Settings after SVmco installation This section describes the settings for items after SVmco installation. ...
  • Page 231 SVmco User Guide For details on how to configure the Windows Firewall, see 2.2.4 Configuring the Windows Firewall.  Setting Watchdog for monitoring after a STOP error (fatal system error) For details on how to set Watchdog for monitoring after a STOP error (fatal system error), see 2.2.7 Setting the Watchdog Timer for monitoring after a STOP error (fatal system...

  • Page 232: ７．Messages

    SVmco User Guidel ７．Messages This section describes the meaning of the messages displayed by SVagent and SVmco, and how to handle the messages. The messages are listed in ascending order of Event ID. Event IDs are classified by the software that displays the messages and by driver support at the problem detection point.

  • Page 233: ７．１．Svmco Messages

    SVmco User Guide If SVagent detects a problem in a PCI card and then again detects a problem in the same unit, it suppresses the actions of sending REMCS data, e-mail, and SNMP traps until acknowledge button is executed in [Driver Monitor] in SVOM. If SVagent detects a problem in a disk device and then again detects a problem in the same unit within an hour, it suppresses the actions of sending REMCS data, e-mail, and SNMP traps.
  • Page 234 SVmco User Guidel ( / / /S) 00003 system err() [%s1:%s2] %s4, %s5, %s5, %s5, %s5 Meaning: A SVmco system error was detected. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s4 = Numerical value (1 to 3 digits) %s5 = Numerical value (1 to 8 digits) Corrective action: Collect getosvmco.
  • Page 235 %s5 = Numerical value (1 to 8 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00061 daemon normal end(etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: A SVmco daemon process terminated normally. Corrective action: No action is necessary. Severity: Info Action:...
  • Page 236 SVmco User Guidel ( / / /S) 00062 child process abnormal end [%s1:%s2] (%s3) %s1:%s4 Meaning: An error occurred in a SVmco child process. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s3 = Character string (2 to 7 characters) %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 237 SVmco User Guide %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s3 = Character string (2 to 7 characters) %s6 = stop or exec Corrective action: Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 238 %s2 = Numerical value (2 to 4 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00066 Start failed (/etc/fujitsu/SVmco/global/pmsvmco.conf):File can not open [%s1:%s2] (%s4) Meaning: A file required for SVmco startup could not be opened.
  • Page 239 Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00067 Start failed (/etc/fujitsu/SVmco/global/pmsvmco.conf):Multiplex starting (%s4) Meaning: Multiple startups of SVmco occurred. %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 240 SVmco User Guidel ( / / /S) 00068 Start failed (/etc/fujitsu/SVmco/global/pmsvmco.conf) %s1:%s4:child process was stopped Meaning: A SVmco child process was stopped. %s1 = Numerical value (1 digit) %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 241 SVmco User Guide No action is necessary. Severity: Info Action: ( / / /S) 00070 stop by Ctrl-C (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: A SVmco process was stopped by Ctrl+C. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 00071 cannot open file (/etc/fujitsu/SVmco/global/pmsvmco.conf)
  • Page 242 Severity: Error Action: ( / / /S) 00072 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4):line length over Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. The character length of (file name:line=line number) is too long.
  • Page 243 SVmco User Guide 00073 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4):out of section Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. (file name:line=line number) is data outside the section. %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 244 Severity: Error Action: ( / / /S) 00075 file read err (/etc/fujitsu/SVmco/global/pmsvmco.conf):not enough memory Meaning: The amount of allocatable memory is less than the memory size required for SVmco operation. Corrective action: Contact your sales representative or a field engineer.
  • Page 245 Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00077 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4):bad member Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. The member format in (file name:line=line number) is incorrect.
  • Page 246 Severity: Error Action: ( / / /S) 00078 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4):member name overlaps Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. The same member name as in (file name:line=line number) was detected.
  • Page 247 SVmco User Guide file read err (/etc/fujitsu/SVmco/global/pmsvmco.conf) %s5:%s4:system error Meaning: An error occurred during reading of a SVmco definition file. %s4 = Numerical value (1 to 3 digits) %s5 = Numerical value (1 to 8 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 248 Severity: Error Action: ( / / /S) 00081 cannot change directory (/etc/fujitsu/SVmco/global/pmsvmco.conf) %s1:%s4 Meaning: The work directory change in SVmco failed. %s1 = Numerical value (1 digit) %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 249 SVmco User Guide 00083 starting timeout (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: A time-out was detected at SVmco startup. Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00090 abnormal end of service was detected Meaning: A SVmco service terminated abnormally.
  • Page 250 Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00101 timeout occurred (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: A time-out occurred while SVmco was stopped. Corrective action: Contact your sales representative or a field engineer. Severity:...
  • Page 251 SVmco User Guide Error Action: ( / / /S) 00102 message err [%s1:%s2] (/etc/fujitsu/SVmco/global/pmsvmco.conf) %s4 Meaning: An error occurred in message processing while SVmco was stopped. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits)
  • Page 252 SVmco User Guidel A SVmco stop request was rejected. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s5 = Numerical value (1 to 8 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action:...
  • Page 253 Action: ( / / /S) 00111 lib call err [%s1:%s2] (/etc/fujitsu/SVmco/global/pmsvmco.conf) %s1:%s5, %s4, %s5, %s5, %s5, Meaning: A library call failed during the SVmco stop process. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits)
  • Page 254 %s5 = Numerical value (1 to 8 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00129 stop succeeded (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: The SVmco stop process was successful. Corrective action: No action is necessary. Severity:...
  • Page 255 SVmco User Guide Info Action: ( / / /S) 00130 stopped by Ctrl-C (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: The SVmco stop process was stopped by Ctrl+C. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 00131 cannot open file (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: The definition file for the SVmco stop process could not be opened.
  • Page 256 Severity: Error Action: ( / / /S) 00132 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4) :line length over Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. The character length of (file name:line=line number) is too long.
  • Page 257 SVmco User Guide file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4) :out of section Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. (file name:line=line number) is data outside the section. %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 258 Severity: Error Action: ( / / /S) 00135 file read err (/etc/fujitsu/SVmco/global/pmsvmco.conf):not enough memory Meaning: The amount of allocatable memory is less than the memory size required for the SVmco stop process. Corrective action: Contact your sales representative or a field engineer.
  • Page 259 Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00137 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf:line=%s4) :bad member Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. The member format in (file name:line=line number) is incorrect.
  • Page 260 The same member name as in (file name:line=line number) was detected. %s4 = Numerical value (1 to 3 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 00139 file read err (/etc/fujitsu/SVmco/global/pmsvmco.conf) %s5:%s4:system error...
  • Page 261 Severity: Error Action: ( / / /S) 00140 file format err (/etc/fujitsu/SVmco/global/pmsvmco.conf)%s5:%s4 :no member Meaning: Reading of a definition file required for SVmco operation failed, so SVmco could not start. A required member could not be found in (file name).
  • Page 262 SVmco User Guidel Severity: Error Action: ( / / /S) 00141 cmd_path length over Meaning: The path length of the command used for the SVmco stop process is too long. Corrective action: Contact your sales representative or a field engineer. Severity: Error Action:...
  • Page 263 Error Action: ( / / /S) 00143 target process does not exist [%s1:%s2] (/etc/fujitsu/SVmco/global/pmsvmco.conf) Meaning: The process that is to be stopped during the SVmco stop process could not be found. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 264 SVmco User Guidel ( / / /S) 00399 (%s1-%s2) Process Manager Down:Err (i_err=%s4, os_err=%s5, detail(1=%s5, 2=%s5, 3=%s5)) Meaning: SVmco Process Manager failed. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s4 = Numerical value (1 to 3 digits) %s5 = Numerical value (1 to 8 digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 265 SVmco User Guide An MMB has been connected for communication. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 00504 MMB connection failed Meaning: Operation was degraded because the connection to the MMB failed. The connection will be retried. Corrective action: Check the IP address setting for the PSA-to-MMB communication LAN.
  • Page 266 SVmco User Guidel Partition IP address of Management LAN is not found Meaning: The IP address of the partition that is used for the PSA-to-MMB communication LAN is not set. Corrective action: Set the IP address for the PSA-to-MMB communication LAN. Severity: Warning Action:...
  • Page 267 SVmco User Guide ( / / /S) 01191 configuration file error (%1,%2) Meaning: The file that contains the Software Watchdog timer setting used for operating system hang has a description error. The setting is invalid. (The Software Watchdog timer is stopped.) %1 = File name (character string.
  • Page 268 SVmco User Guidel 02700 initialization failed Meaning: Initialization failed. Corrective action: Confirm that the user logged in as a superuser. Also confirm that SVmco is correctly installed. Severity: Error Action: ( / / /S) 02701 version file read error (filepath=%1 lineno=%2 lid=%3 value=%4) Meaning: Reading of the version number failed.
  • Page 269 SVmco User Guide %4 = Numerical value Corrective action: Confirm that the user logged in as a superuser. Also confirm that SVmco is correctly installed. Severity: Error Action: ( / / /S) 02702 version file format error (filepath=%1 lineno=%2 errid=%3 lid=%4 value=%5) Meaning: A version information format error was detected.
  • Page 270 SVmco User Guidel Severity: Error Action: ( / / /S) 02703 internal error (mode=%1) Meaning: An internal inconsistency occurred. %1 = Numerical value Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 02704 updating filter file Meaning:...
  • Page 271 SVmco User Guide Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 02705 unnecessary to update filter file Meaning: The filter update is unnecessary because the filter version number of the update target is older than that currently applied. Corrective action: No action is necessary.
  • Page 272 SVmco User Guidel Meaning: The directory required for updating a filter does not exist. Corrective action: Confirm that the specified directory exists. Also confirm that SVmco is correctly installed. Severity: Error Action: ( / / /S) 02707 failed to update filter file Meaning: The filter update did not complete normally.
  • Page 273 SVmco User Guide 02708 normally end Meaning: The filter update preparation or filter update completed normally. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 02709 failed to update filter file Meaning: The filter update did not complete normally. Corrective action: Confirm that the user logged in as a superuser.
  • Page 274 SVmco User Guidel ( / / /S) 02716 illegal version (value1=%1 lid=%2) Meaning: The value specified for the version number is outside its range. %1 = Numerical value %2 = Character string %3 = Character string Corrective action: The provided filter definition may be incorrect. Contact your sales representative or a field engineer.
  • Page 275 SVmco User Guide %1 = Numerical value %2 = Character string %3 = Character string Corrective action: The provided filter definition may be incorrect. Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 02718 cannot update filter file Meaning: Filters cannot be updated because SVmco is running.
  • Page 276 SVmco User Guidel 02800 Could not load %s1:%s2 Meaning: Loading of a driver required for SVmco operation (modprobe) failed. %s1 = Name of the driver for which loading failed (sg or mptctl) %s2 = Return value of modprobe Corrective action: Contact your sales representative or a field engineer.
  • Page 277 SVmco User Guide Download the MMB system event log. Collect the SVmco data for investigation (getosvmco). Then, contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 02899 disabled the SELinux function. This setting will take effect after reboot. Meaning: The SELinux function was disabled during SVmco installation or update.
  • Page 278 SVmco User Guidel A SVmco system error was detected. %1 = Numerical value (1 to 2 digits) %2 = Numerical value (1 to 4 digits) %3 = Numerical value (1 to 3 digits) %4 = Numerical value (1 to 10 digits) %5 = Numerical value (1 to 10 digits) %6 = Numerical value (1 to 10 digits) %7 = Numerical value (1 to 10 digits)
  • Page 279 SVmco User Guide %3 = Numerical value (1 to 10 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 04002 Start failed :system call error [%1:%2] %3 Meaning: A system call error occurred at SVmco startup. %1 = Numerical value (1 to 2 digits) %2 = Numerical value (1 to 4 digits) %3 = Numerical value (1 to 10 digits)
  • Page 280 SVmco User Guidel 04004 starting timeout (%1) Meaning: A time-out was detected at SVmco startup. %1 = Character string (1 to 256 characters) Corrective action: Contact your sales representative or a field engineer. Severity: Warning Action: ( / / /S) 04005 Start failed :stop request (%1) [%2:%3] Meaning:...
  • Page 281 SVmco User Guide No action is necessary. Severity: Info Action: ( / / /S) 04007 Start failed: cannot execute process (%1) [%2:%3] %4 Meaning: An error occurred at SVmco process startup. %1 = Character string (1 to 256 characters) %2 = Numerical value (1 to 2 digits) %3 = Numerical value (1 to 4 digits) %4 = Numerical value (1 to 10 digits) Corrective action:...
  • Page 282 SVmco User Guidel 04008 cannot open file (%1) Meaning: A SVmco definition file cannot be opened. %1 = Character string (1 to 256 characters) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 04009 file read err (%1): not enough memory Meaning:...
  • Page 283 SVmco User Guide Error Action: ( / / /S) 04010 Start failed (%1): configure error [%2:%3] %4 Meaning: An error was detected in a setting value of the SVmco definition file. %1 = Character string (1 to 256 characters) %2 = Numerical value (1 to 2 digits) %3 = Numerical value (1 to 4 digits) %4 = Numerical value (1 to 10 digits) Corrective action:...
  • Page 284 SVmco User Guidel Meaning: An error was detected in a setting value of the SVmco definition file. %1 = Character string (1 to 256 characters) %2 = Numerical value (1 digit) %3 = Character string (1 to 10 hexadecimal digits) Corrective action: Contact your sales representative or a field engineer.
  • Page 285 SVmco User Guide %6 = Numerical value (1 to 10 digits) %7 = Numerical value (1 to 10 digits) %8 = Numerical value (1 to 10 digits) Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 04013 cannot change directory %1:%2...
  • Page 286 SVmco User Guidel ( / / /S) 04018 child process abnormal end [%1:%2] (%3) %4:%5 Meaning: A SVmco child process terminated abnormally. %1 = Character string (1 to 256 characters) %2 = Numerical value (1 digit) %3 = Character string (1 to 10 hexadecimal digits) %4 = Numerical value (1 to 2 digits) %5 = Numerical value (1 to 4 digits) Corrective action:...
  • Page 287 SVmco User Guide A SVmco service was started. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 04020 service was stopped Meaning: A SVmco service was stopped. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 04400 service was started...
  • Page 288 SVmco User Guidel Meaning: A service was started. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 04401 service was stopped Meaning: A service was stopped. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 04402...
  • Page 289 SVmco User Guide Start failed: stop request (%s1) [%s1:%s2] Meaning: A service stop request was accepted during SVmco startup. %s1 = Character string (1 to 256 characters) %s2 = Numerical value (1 to 2 digits) %s3 = Numerical value (1 to 4 digits) Corrective action: No action is necessary.
  • Page 290 SVmco User Guidel Collect getosvmco. Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 04405 lib call err [%s1:%s2] %s4, %s5, %s5, %s5, %s5 Meaning: A library call failed. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s4 = Numerical value (1 to 3 digits) %s5 = Numerical value (1 to 8 digits)
  • Page 291 SVmco User Guide 04406 environmental error [%s1:%s2] %s4, %s5, %s5, %s5, %s5 Meaning: An error was detected in the operating environment. %s1 = Numerical value (1 digit) %s2 = Numerical value (2 to 4 digits) %s4 = Numerical value (1 to 3 digits) %s5 = Numerical value (1 to 8 digits) Corrective action: Collect getosvmco.
  • Page 292 SVmco User Guidel Corrective action: Collect getosvmco. Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 04408 configure error (%s1) [%s1:%s2] %s5 Meaning: An error was detected in a setting value of the SVmco definition file. %s1 = Character string (1 to 256 characters) %s2 = Numerical value (1 to 2 digits) %s3 = Numerical value (1 to 4 digits)
  • Page 293 SVmco User Guide ( / / /S) 04409 Start failed (%s1) [%s1:%s2] %s5 Meaning: Process startup failed. %s1 = Character string (1 to 256 characters) %s2 = Numerical value (1 to 2 digits) %s3 = Numerical value (1 to 4 digits) %s5 = Numerical value (1 to 8 digits) Corrective action: Collect getosvmco.
  • Page 294 SVmco User Guidel A time-out was detected at SVmco startup. %s1 = Character string (1 to 256 characters) Corrective action: Collect getosvmco. Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 04411 child process abnormal end (%s1) [%s2:%s3] %s4:0x%s5 Meaning: A child process terminated abnormally.
  • Page 295 SVmco User Guide Severity: Error Action: ( / / /S) 04412 Initialization Error %s1 Meaning: Reading of SDR, FRU, and other files failed during SVmco initialization. %s1 = Numerical value (4 digit) Corrective action: Download the MMB system event log. Collect the SVmco data for investigation (getosvmco).
  • Page 296 SVmco User Guidel An ioctl error occurred when it was issued to fefpcl, or the state of fefpcl is abnormal. The error is reported in the ioctl results. Corrective action: Contact your sales representative or a field engineer. Severity: Warning Action: ( / / /S) 04802...
  • Page 297 SVmco User Guide Warning Action: ( / / /S) 05380 configuration file error (%1,%2) Meaning: There is no definition file for the half/full down detection threshold setting for the PRIMECLUSTER linkage function, or the file has a description error. The operation is performed with the default settings.
  • Page 298 SVmco User Guidel Warning Action: ( / / /S) 05402 FJSVfefpcl is not installed Meaning: The fefpcl driver is not installed. Corrective action: If the driver is not installed, install it. If the driver is already installed or if the problem persists after driver installation, contact your sales representative or a field engineer.
  • Page 299 SVmco User Guide %d1 = Numerical value (Decimal) %d2 = Numerical value (Decimal) %s = Cause details Corrective action: If the error is "format err," correct the description in the configuration file, and restart SVmco. If the error is "read err," confirm that the configuration file exists and that the user has the read privilege.
  • Page 300 SVmco User Guidel Contact your sales representative or a field engineer. Severity: Warning Action: ( / / /S) 06298 %s1 hotplug event %s2 doesn't correct. data:%s3 Meaning: A hotplug event was accepted, but the format of the required data reported as an environment variable is incorrect.
  • Page 301 SVmco User Guide 08401 Couldn't create the device object Meaning: Creation of a driver object failed. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 08402 Couldn't create symbolic link Meaning: Creation of a driver object failed. Corrective action: No action is necessary.
  • Page 302 SVmco User Guidel 08403 Request device type error Meaning: The DeviceIoControl process failed. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 08404 Query registry value failed Meaning: The DeviceIoControl process failed. Corrective action: No action is necessary. Severity: Info Action:...
  • Page 303 SVmco User Guide ( / / /S) 08405 Unrecognized control code Meaning: DeviceIoControl was called from a user space application with an unrecognized ControlCode value. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 08406 Register Clash Callback failed Meaning: The DeviceIoControl process failed.
  • Page 304 SVmco User Guidel Info Action: ( / / /S) 08504 Couldn't create the device object Meaning: Creation of a driver object failed. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 08505 Couldn't create symbolic link Meaning: Creation of a driver object failed.
  • Page 305 SVmco User Guide Severity: Info Action: ( / / /S) 08506 Couldn't get IRP stack location Meaning: The DeviceIoControl process failed. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 08507 Couldn't get pci configuration data Meaning: Reading of the PCIConfiguration space failed.
  • Page 306 SVmco User Guidel No action is necessary. Severity: Info Action: ( / / /S) 08508 Couldn't set pci configuration data Meaning: Writing to the PCIConfiguration space failed. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 08509 Unrecognized control code Meaning:...
  • Page 307 SVmco User Guide DeviceIoControl was called from a user space application with an unrecognized ControlCode value. Corrective action: No action is necessary. Severity: Info Action: ( / / /S) 09100 (%1-%2) System Status is changed in the "OS Running": succeeded Meaning: The system status changed.
  • Page 308 SVmco User Guidel 09101 (%1-%2) System Status is changed in the "OS Running": %s %d Meaning: The system status change failed. %1 = Decimal %2 = Decimal %s = System error retry over request error time-out failed %d = Decimal Corrective action: Contact your sales representative or a field engineer.
  • Page 309 SVmco User Guide (%1-%2) initialization of a library() failed : err( i_err=%d, os_err=%d, detail( 1=%d, 2=%d, 3=%d ) ) Meaning: An error occurred in initial processing. %1 = Decimal %2 = Decimal %d = Decimal Corrective action: Contact your sales representative or a field engineer. Severity: Error Action:...
  • Page 310 SVmco User Guidel %s = Character string %d = Decimal Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 09120 (%1-%2) System Error() failed : err=%d Meaning: When SVmco executed a Windows API, the API returned abnormally. %1 = Decimal %2 = Decimal %d = Decimal...
  • Page 311 SVmco User Guide ( / / /S) 09130 (%1-%2)System Error. Meaning: An error occurred in the Service Manager process. %1 = Decimal %2 = Decimal Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 09131 (%1-%2) path went wrong.
  • Page 312 SVmco User Guidel %s = Character string Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: ( / / /S) 09132 (%1-%2) change of a directory went wrong. : %s Meaning: An error occurred in initial processing. %1 = Decimal %2 = Decimal %s = Character string...

  • Page 313: ７．２．Svagent Messages

    SVmco User Guide 09133 (%1-%2) initialization of a log went wrong. ( %s, %s ) : err( i_err=%d, os_err=%d, detail( 1=%d, 2=%d, 3=%d ) ) Meaning: An error occurred in initial processing. %1 = Decimal %2 = Decimal %d = Decimal %s = Character string Corrective action: Contact your sales representative or a field engineer.

  • Page 314: ７．２．１．S.m.a.r.t. Messages

    SVmco User Guidel Messages described in this chapter is event messages for REMCS and Mail Report on PRIMEQUEST. The Event format which are output to Syslog (Linux)/ EventLog (Windows) are described as the following format. And this format include messages desribed in this chapter in “Event Detail”. ...

  • Page 315: ７．２．２．Ras Support Service Messages

    10501 Failure Prediction Threshold Exceeded vendor=%v model=%m serial- no=%ser Meaning: S.M.A.R.T. detected an exceeded threshold in a message notification from a driver. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: The relevant disk must be replaced. Severity:...
  • Page 316 SVmco User Guidel 10600 RASStatusCheck:%2 RAID BBU announcement of the remaining time of the operating life vendor-id=1000 device-id=%d revision=%r Meaning: This message is a reminder indicating the battery unit on a RAID card will soon be due for replacement. %2: Card name (Linux example)RAID Card Li-Ion 1 (Windows example)RAID_Card#01 %d: (Example) 0079...
  • Page 317 SVmco User Guide Meaning: This message prompts replacement of the battery unit on a RAID card. %2: Card name (Linux example)RAID Card Li-Ion 1 (Windows example)RAID_Card#01 %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Start the GUI of RAS Support Service. Check the service life components.

  • Page 318: ７．２．３．Svagents External Storage (Hard Disk Cabinet) Unit-Related Messages

    SVmco User Guidel Replace the relevant UPS battery. Severity: Warning Action: (R/M/T/S) 10603 RASStatusCheck: UPS BBU exceeded the operating life Meaning: This message prompts replacement of the battery unit on a UPS. Corrective action: Replace the relevant UPS battery. Severity: Error Action: (R/M/T/S)
  • Page 319 SVmco User Guide This section lists ServerView Agents external storage (hard disk cabinet) unit- related messages. 10700 SV Agents:Adapter error (Fan will fail in near future) Meaning: A fan error may occur. Corrective action: A power supply unit contains the mounted fan. Replace the power supply unit soon.
  • Page 320 SVmco User Guidel Corrective action: A power supply unit contains the mounted fan. Replace the power supply unit. Note Do not operate the system while the cover is removed. Fan operation is not guaranteed. Severity: Warning Action: (R/M/T/S) 10702 SV Agents:Adapter error (The redundant fan failed) Meaning: A fan error occurred.
  • Page 321 SVmco User Guide (R/M/T/S) 10703 SV Agents:Adapter error (Temperature has reached the warning level) Meaning: The temperature reached the warning level. Corrective action: Check the condition of the fans. Reduce the ambient temperature. Note Do not operate the system while the cover is removed. Fan operation is not guaranteed.
  • Page 322 SVmco User Guidel Check the ambient temperature. If no problem is found, confirm that the fans are operating normally. Note Do not operate the system while the cover is removed. Fan operation is not guaranteed. Severity: Warning Action: (R/M/T/S) 10705 SV Agents:Adapter error (Insufficiant operating power supplies available) Meaning: The power supply is insufficient.
  • Page 323 SVmco User Guide SV Agents:Adapter error (Power supply failed) Meaning: A power supply unit error occurred. Corrective action: Check the connection of the power supply unit. If no problem is found, replace the power supply unit. Severity: Warning Action: (R/M/T/S) 10707 SV Agents:Adapter error (Redundant power supply failed) Meaning:...

  • Page 324: ７．２．４．Lan-Related Messages [Linux]

    SVmco User Guidel 10708 SV Agents:Adapter error (Power supply redundancy lost) Meaning: Redundancy of the power supply units could not be recognized. Corrective action: Check both power supply units, and replace the faulty one. Severity: Warning Action: (R/M/T/S) ７．２．４．LAN-related messages [Linux] This section lists LAN driver messages in the following order: ...
  • Page 325 SVmco User Guide  ixgbe-related  Common This section lists LAN common messages. 11000 ethx Transmit timed out vendor-id=%vi device-id=%d revision=%r Meaning: A transmission time-out occurred. (Time-out period: 5 seconds for e1000) %vi: (Example) 8086 %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Check whether communication is possible through the device that output this message.
  • Page 326 SVmco User Guidel  e1000-related This section lists e1000-related messages. 11200 e1000:xxxx:xx:xx.x Adapter or Software error (probe failed) Meaning: Initialization of the adapter failed. Corrective action: Take corrective action as described in the messages (11201 to 11203) that were output just before this message. If the problem persists, contact your sales representative or a field engineer.
  • Page 327 SVmco User Guide Collect the data for investigation (dump or log). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11202 e1000:%i Adapter error (The EEPROM Checksum Is Not Valid) vendor- id=8086 device-id=%d revision=%r Meaning: An EEPROM checksum error was detected.
  • Page 328 SVmco User Guidel 11203 e1000:xxxx:xx:xx.x Adapter error (Unknown MAC Type) vendor-id=8086 device-id=%d revision=%r Meaning: An unknown controller was detected. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 329 SVmco User Guide An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11205 e1000:%i Adapter error (EEPROM Read Error) vendor-id=8086 device- id=%d revision=%r Meaning: An EEPROM read error was detected. %i: ethx or xxxx:xx:xx.x %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 330 SVmco User Guidel 11206 e1000:%i Adapter or Software error (Invalid MAC Address) Meaning: The specified MAC address is invalid. %i: ethx or xxxx:xx:xx.x Corrective action: Recheck the MAC address setting. If the MAC address is valid, an adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 331 SVmco User Guide Warning Action: ( / /T/S) 11208 e1000:ethx Software error (txdr align check failed) Meaning: An error was detected in the memory boundary check on the transmit descriptor. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system.
  • Page 332 SVmco User Guidel Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or log), and contact your sales representative or a field engineer.
  • Page 333 SVmco User Guide 11211 e1000:ethx Software error (txdr align check failed) Meaning: An error was detected in the memory boundary check on the receive descriptor. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or log), and contact your sales representative or a field engineer.
  • Page 334 SVmco User Guidel Warning Action: ( / /T/S) 11213 e1000:ethx Software error (Unsupported Speed/Duplexity configuration) Meaning: The specified communication speed or method is not supported. Corrective action: Recheck the communication speed and method settings for the adapter. Set the correct values. Severity: Warning Action:...
  • Page 335 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: Replace the adapter. If the problem persists even after you replace the adapter, replace the device (e.g., PCI_Box) connected to the adapter. Severity: Warning Action: (R/M/T/S) 11215 e1000:xxxx:xx:xx.x Adapter error (Cannot recover from a PCI parity error) vendor-id=8086 device-id=%d revision=%r Meaning: Recovery from the PCI parity error is not possible.
  • Page 336 SVmco User Guidel (R/M/T/S) 11216 e1000:xxxx:xx:xx.x Adapter error (PCI parity error detected) vendor- id=8086 device-id=%d revision=%r Meaning: A PCI parity error was detected. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: Replace the adapter. If the problem persists even after you replace the adapter, replace the device (e.g., PCI_Box) connected to the adapter.
  • Page 337 SVmco User Guide %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Replace the adapter. If the problem persists even after you replace the adapter, replace the device (e.g., PCI_Box) connected to the adapter. Severity: Warning Action: (R/M/T/S) 11218 e1000:xxxx:xx:xx.x Adapter error (PCI parity error detected) vendor-...
  • Page 338 SVmco User Guidel Action: (R/M/T/S) 11219 e1000:ethx Adapter or Software error (Unable to allocate MSI interrupt Error) Meaning: The MSI interrupt resource cannot be allocated. Corrective action: Collect the data for investigation (dump or log). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 339 SVmco User Guide Collect the data for investigation (dump or log). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11221 e1000: Adapter error (EEPROM initialization failed) Meaning: Initialization of the EEPROM failed. Corrective action: Collect the data for investigation (dump or fjsnap).
  • Page 340 SVmco User Guidel A hang was detected in the transmission unit. Corrective action: After this message was output, if communication is normal, no action is necessary. Alternatively, after this message was output, if communication becomes abnormal, restart (reset) the adapter or restart the system. If normal operation cannot be restored even after a system restart, replace the adapter.
  • Page 341 SVmco User Guide 11224 e1000:xxxx:xx:xx.x Software error (Unable to allocate memory for queues) Meaning: Memory acquisition for the send and receive queues failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or log), and contact your sales representative or a field engineer.
  • Page 342 SVmco User Guidel Severity: Warning Action: ( / /T/S) 11226 e1000:xxxx:xx:xx.x Software error (Allocation for Rx Queue Num failed) Meaning: Resource allocation for the receive queue failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system.
  • Page 343 SVmco User Guide Setting an MTU of more than 9216 bytes is not supported on the 82572 controller. Corrective action: Recheck the MTU setting. Set a value in the correct range. Severity: Warning Action: ( / /T/S) 11231 e1000: Software error (Cannot re-enable PCI device after reset) Meaning: After a reset, the PCI device could not be restarted.
  • Page 344 SVmco User Guidel e1000: Software error (can't bring device back up after reset) Meaning: After a reset, a device could not return to the active state. Corrective action: Collect the data for investigation (dump or log). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 345 SVmco User Guide ( / /T/S) 11234 e1000:ethx Adapter error (pattern reg test failed) vendor-id=8086 device- id=%d revision=%r Meaning: The pattern test failed. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 346 SVmco User Guidel %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11236 e1000:ethx Adapter error (failed STATUS register test) vendor-id=8086 device-id=%d revision=%r Meaning: The STATUS register test failed. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 347 SVmco User Guide 11237 e1000:ethx Adapter error (Cannot do PHY loopback test when SoL/IDER is active) vendor-id=8086 device-id=%d revision=%r Meaning: The PHY loopback test cannot be executed. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 348 SVmco User Guidel Severity: Warning Action: ( / /T/S) 11240 e1000:xxxx:xx:xx.x Adapter error (readl: PCI master abort error) vendor- id=8086 device-id=%d revision=%r Meaning: A PCI master abort error occurred during a read operation on a register. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: A hardware error occurred.
  • Page 349 SVmco User Guide e1000:xxxx:xx:xx.x Adapter error (writel: PCI master abort error) vendor- id=8086 device-id=%d revision=%r Meaning: A PCI master abort error occurred during a write operation on a register. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: A hardware error occurred.
  • Page 350 SVmco User Guidel Severity: Warning Action: ( / /T/S) 11244 e1000: ethx Adapter or Software error (e1000_clean_jumbo_rx_irq: pskb_may_pull failed) Meaning: The header deletion process (pskb_may_pull) on a received packet failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 351 SVmco User Guide e1000e:xxxx:xx:xx.x Adapter or Software error (No usable DMA configuration; aborting) vendor-id=8086 device-id=%d revision=%r Meaning: DMA cannot be used on this system. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or log). Contact your sales representative or a field engineer.
  • Page 352 SVmco User Guidel An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11602 e1000e:%s Adapter error (Hardware Error) vendor-id=8086 device-id=%d revision=%r Meaning: A hardware error was detected. %s: ethx or xxxx:xx:xx.x %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 353 SVmco User Guide 11603 e1000e:xxxx:xx:xx.x Adapter error (NVM Read Error while reading MAC address) vendor-id=8086 device-id=%d revision=%r Meaning: An NVM read error was detected during reading of a MAC address. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 354 SVmco User Guidel Recheck the MAC address setting. If the MAC address is valid, an adapter failure may have occurred. Replace the adapter. Severity: Warning Action: ( / /T/S) 11605 e1000e:ethx Software error (Unable to allocate memory for the transmit descriptor ring) Meaning: Memory acquisition for the transmit descriptor ring failed.
  • Page 355 SVmco User Guide e1000e:ethx Software error (Unable to allocate memory for the receive descriptor ring) Meaning: Memory acquisition for the receive descriptor ring failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or log), and contact your sales representative or a field engineer.
  • Page 356 SVmco User Guidel Action: ( / /T/S) 11608 e1000e:ethx Adapter or Software error (Unable to allocate MSI interrupt) vendor-id=8086 device-id=%d revision=%r Meaning: The MSI interrupt resource cannot be allocated. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or log).
  • Page 357 SVmco User Guide A hang was detected in the transmission unit. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: After this message was output, if communication is normal, no action is necessary. Alternatively, after this message was output, if communication becomes abnormal, restart (reset) the adapter or restart the system.
  • Page 358 SVmco User Guidel Severity: Warning Action: (R/M/T/S) 11611 e1000e:ethx Adapter error (set/check reg test failed) vendor-id=8086 device-id=%d revision=%r Meaning: The register test failed. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 359 SVmco User Guide Meaning: The STATUS register test failed. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11613 e1000e:ethx Software error (MTU > 9216 not supported.) Meaning: Setting an MTU of more than 9216 bytes is not supported on this controller.
  • Page 360 SVmco User Guidel 11614 e1000e:ethx Adapter or Software error (Cannot change link characteristics when SoL/IDER is active.) vendor-id=8086 device-id=%d revision=%r Meaning: The link setting cannot be changed. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or log).
  • Page 361 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11616 e1000e:xxxx:xx:xx.x Software error (Unable to allocate memory for queues) Meaning: Memory acquisition for the send and receive queues failed. Corrective action: Check the validity of the system memory estimate.
  • Page 362 SVmco User Guidel 11617 e1000e:xxxx:xx:xx.x Adapter or Software error (Cannot enable PCI device from suspend) vendor-id=8086 device-id=%d revision=%r Meaning: The PCI device cannot be started from the suspend state. %d: device id (e.g., 1209) %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or log).
  • Page 363 SVmco User Guide Corrective action: Collect the data for investigation (dump or log). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11619 e1000e:xxxx:xx:xx.x Adapter or Software error (can't bring device back up after reset) vendor-id=8086 device-id=%d revision=%r Meaning: After a reset, the device backup could not be acquired.
  • Page 364 SVmco User Guidel 11620 e1000e:xxxx:xx:xx.x Software error (DMA map failed) Meaning: Receive DMA address mapping failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or log), and contact your sales representative or a field engineer.
  • Page 365 SVmco User Guide Warning Action: ( / /T/S) 11622 e1000e:%s Software error (Failed to initialize MSI-X interrupts. Falling back to MSI interrupts.) Meaning: Switching to an MSI interrupt occurred because initialization of the MSI-X interrupt failed. %s: ethx or xxxx.xx.xx.x Corrective action: Collect the data for investigation (dump or fjsnap).
  • Page 366 SVmco User Guidel Switching to a legacy interrupt occurred because initialization of the MSI interrupt failed. %s: ethx or xxxx.xx.xx.x Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. For a RHEL 5.3 Xen environment, no action is necessary.
  • Page 367 SVmco User Guide Action: ( / /T/S) 11625 e1000e:ethx Software error (MSI interrupt test failed; using legacy interrupt.) Meaning: A legacy interrupt is used because the MSI interrupt test failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 368 SVmco User Guidel Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11627 e1000e:Software error (multicast array memory allocation failed) Meaning: Memory acquisition for the multicast address table failed. Corrective action: Check the validity of the system memory estimate.
  • Page 369 SVmco User Guide e1000e:ethx Software error (Could not acquire PHY) Meaning: PHY semaphore acquisition failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11629 e1000e:ethx Software error (Could not read PHY page 769) Meaning: Reading of PHY page 769 failed.
  • Page 370 SVmco User Guidel 11630 e1000e:ethx Software error (Could not set PHY Host Wakeup bit) Meaning: Reading of the PHY Host Wakeup bit failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 371 SVmco User Guide Action: ( / /T/S) 11632 e1000e:xxxx:xx:xx.x Adapter or Software error (Detected Hardware Unit Hang) vendor-id=8086 device-id=%d revision=%r Meaning: A hardware unit hang was detected. Corrective action: After this message was output, if communication is normal, no action is necessary.
  • Page 372 SVmco User Guidel Additional processing for the transmission packet (_pskb_pull_tail) failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11634 e1000e:xxxx:xx:xx.x Software error (Jumbo Frames not supported) Meaning: Jumbo frames are not supported.
  • Page 373 SVmco User Guide e1000e:xxxx:xx:xx.x Software error (Unsupported MTU setting) Meaning: An unsupported MTU setting was made. Corrective action: Recheck the MTU setting. Set a value in the correct range. Severity: Warning Action: ( / /T/S) 11636 e1000e:ethx Adapter or Software error (Reset adapter) Meaning: Ａｄａｐｔｅｒ...
  • Page 374 SVmco User Guidel  igb-related This section lists igb-related messages. 11700 igb:xxxx:xx:xx.x Adapter or Software error (No usable DMA configuration; aborting) Meaning: DMA cannot be used on this system. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 375 SVmco User Guide %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11702 igb:xxxx:xx:xx.x Adapter error (Hardware Error) vendor-id=8086 device- id=%d revision=%r Meaning: A hardware error was detected. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 376 SVmco User Guidel (R/M/T/S) 11703 igb:xxxx:xx:xx.x Adapter error (NVM Read Error) vendor-id=8086 device- id=%d revision=%r Meaning: An NVM read error was detected. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 377 SVmco User Guide Recheck the MAC address setting. If the MAC address is valid, an adapter failure may have occurred. Replace the adapter. Severity: Warning Action: ( / /T/S) 11705 igb:xxxx:xx:xx.x Software error (Unable to allocate memory for the transmit descriptor ring) Meaning: Memory acquisition for the transmit descriptor ring failed.
  • Page 378 SVmco User Guidel igb:xxxx:xx:xx.x Software error (Allocation for Tx Queue failed) Meaning: Memory acquisition for the transmit descriptor ring failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or fjsnap), and contact your sales representative or a field engineer.
  • Page 379 SVmco User Guide Action: ( / /T/S) 11708 igb:xxxx:xx:xx.x Adapter or Software error (Allocation for Rx Queue failed) Meaning: Memory acquisition for the receive descriptor ring failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system.
  • Page 380 SVmco User Guidel %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: After this message was output, if communication is normal, no action is necessary. Alternatively, after this message was output, if communication becomes abnormal, restart (reset) the adapter or restart the system.
  • Page 381 SVmco User Guide Action: (R/M/T/S) 11711 igb:xxxx:xx:xx.x Adapter error (set/check reg test failed) vendor-id=8086 device-id=%d revision=%r Meaning: The register test failed. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 382 SVmco User Guidel %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11713 igb:xxxx:xx:xx.x Software error (MTU > 9216 not supported.) Meaning: Setting an MTU of more than 9216 bytes is not supported on this controller.
  • Page 383 SVmco User Guide igb:xxxx:xx:xx.x Adapter or Software error (Cannot change link characteristics when SoL/IDER is active.) Meaning: The link setting cannot be changed. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 384 SVmco User Guidel Severity: Warning Action: (R/M/T/S) 11716 igb:xxxx:xx:xx.x Software error (Error getting interrupt) Meaning: Setting an interrupt failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11717 igb:xxxx:xx:xx.x Adapter or Software error (Unable to allocate memory for...
  • Page 385 SVmco User Guide Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or fjsnap), and contact your sales representative or a field engineer.
  • Page 386 SVmco User Guidel 11719 igb:xxxx:xx:xx.x Adapter or Software error (Cannot re-enable PCI device after reset.) Meaning: After a reset, the PCI device could not be restarted. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 387 SVmco User Guide Action: ( / /T/S) 11721 igb:xxxx:xx:xx.x Software error (Could not allocate VF private data - IOV enable failed) Meaning: EnablingIOV failed because the VF (Virtual Function) private data could not be allocated. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system.
  • Page 388 SVmco User Guidel Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or fjsnap), and contact your sales representative or a field engineer.
  • Page 389 SVmco User Guide 11724 igb:xxxx:xx:xx.x Software error (Unhandled Msg) Meaning: A message received from the VF could not be handled. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11725...
  • Page 390 SVmco User Guidel Action: ( / /T/S) 11726 igb:xxxx:xx:xx.x Software error (Invalid q_vector to ring mapping) Meaning: Mapping between an interrupt vector and transmission ring failed. Corrective action: Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system.
  • Page 391 SVmco User Guide Check the validity of the system memory estimate. If the memory estimate seems reasonable, try restarting the system. If the problem persists even after a system restart, collect the data for investigation (dump or log), and contact your sales representative or a field engineer.
  • Page 392 SVmco User Guidel 11729 igb:xxxx:xx:xx.x Software error (Invalid MTU setting) Meaning: The specified MTU size is invalid. Corrective action: Recheck the MTU setting. Set a value in the correct range. Severity: Warning Action: ( / /T/S) 11730 igb:xxxx:xx:xx.x Adapter or Software error (pci_cleanup_aer_uncorrect_error_status failed) Meaning: Status clearing at the bus reset time failed.
  • Page 393 SVmco User Guide ( / /T/S) 11731 igb:xxxx:xx:xx.x Adapter error (PF device is not up) vendor-id=8086 device-id=% d revision=%r Meaning: The PF device is not active. Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11732 igb:xxxx:xx:xx.x Software error (TX DMA map failed)
  • Page 394 SVmco User Guidel Severity: Warning Action: ( / /T/S)  ixgbe-related This section lists ixgbe-related messages. 11800 ixgbe:Adapter or Software error (Cannot enable PCIdevice from suspend) Meaning: The PCI device cannot be started from the suspend state. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 395 SVmco User Guide ixgbe:Adapter or Software error (Cannot initialize interrupts for device) Meaning: The interrupt resources of the device cannot be initialized. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 396 SVmco User Guidel Action: (R/M/T/S) 11803 ixgbe:ethx Adapter or Software error (request_irqfailed for MSIX interrupt Error) Meaning: Initialization of the MSI-X interrupt failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 397 SVmco User Guide Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11805 ixgbe:ethx Adapter or Software error (request_irq failed) Meaning: Initialization of the interrupt failed. Corrective action: Collect the data for investigation (dump or fjsnap).
  • Page 398 SVmco User Guidel Meaning: RXDCTL.ENABLE of the receive queue could not be set within the polling period. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 399 SVmco User Guide Warning Action: (R/M/T/S) 11808 ixgbe:ethx Adapter error (Unable to allocate MSI-X interrupts) vendor- id=8086 device-id=%d revision=%r Meaning: The vector required for an MSI-X interrupt cannot be assigned. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 400 SVmco User Guidel Initialization of the MSI interrupt failed. Consequently, it was switched with a legacy interrupt. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. Severity: Warning Action: ( / /T/S)
  • Page 401 SVmco User Guide 11811 ixgbe:ethx Adapter or Software error (Unable to setup interrupt capabilities) Meaning: The interrupt function could not be set up. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. Severity: Warning Action:...
  • Page 402 SVmco User Guidel Severity: Warning Action: ( / /T/S) 11813 ixgbe:ethx Software error (vmalloc allocation failed for the rx desc ring) Meaning: Memory for the receive descriptor ring cannot be allocated. There may be a temporary shortage of available memory in the system. Corrective action: Restart the system.
  • Page 403 SVmco User Guide After a reset, the PCI device could not be restarted. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. Severity: Warning Action:...
  • Page 404 SVmco User Guidel Action: (R/M/T/S) 11816 ixgbe:xxxx:xx:xx.x Adapter or Software error (HW Init failed) vendor- id=8086 device-id=%d revision=%r Meaning: Initialization of hardware failed. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation.
  • Page 405 SVmco User Guide A hardware error was detected. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11818 ixgbe:xxxx:xx:xx.x Adapter or Software error (EEPROM initialization failed) vendor-id=8086 device-id=%d revision=%r Meaning: Initialization of the EEPROM parameter failed.
  • Page 406 SVmco User Guidel Action: ( / /T/S) 11819 ixgbe:xxxx:xx:xx.x Software error (TX DMA map failed) Meaning: Transmit DMA mapping failed. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. Severity: Warning Action:...
  • Page 407 SVmco User Guide Severity: Warning Action: ( / /T/S) 11821 ixgbe:xxxx:xx:xx.x Adapter error (The EEPROM Checksum Is Not Valid) vendor-id=8086 device-id=%d revision=%r Meaning: An EEPROM checksum error was detected. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 408 SVmco User Guidel Meaning: The MAC address setting in EEPROM has an error. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Recheck the MAC address. If no problem is found in the specified MAC address and if the problem persists even after a system restart, collect the data for investigation (dump or fjsnap), and ask your sales representative or a field engineer to perform an investigation.
  • Page 409 SVmco User Guide Severity: Warning Action: (R/M/T/S) 11824 ixgbe:ethx Adapter error (pattern test failed) vendor-id=8086 device-id=%d revision=%r Meaning: The pattern test of the NIC failed. A hardware error occurred. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred.
  • Page 410 SVmco User Guidel Meaning: The register test of the NIC failed. A hardware error occurred. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action: (R/M/T/S) 11826 ixgbe:ethx Adapter error (failed STATUS register test) vendor-id=8086 device-id=%d revision=%r...
  • Page 411 SVmco User Guide Warning Action: (R/M/T/S) 11827 ixgbe:ethx Adapter error (Could not enable Tx Queue) vendor-id=8086 device-id=%d revision=%r Meaning: The transmit queue cannot be enabled. %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning Action:...
  • Page 412 SVmco User Guidel PCI sriov cannot be enabled. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. Severity: Warning Action: ( / /T/S) 11829 ixgbe:ethx Software error (Unable to allocate memory for VF Data Storage - SRIOV disabled) Meaning: Memory for VF data storage cannot be allocated.
  • Page 413 SVmco User Guide 11830 ixgbe:Adapter error (Error receiving msg from VF) Meaning: Messages from the VF cannot be received. Corrective action: An adapter failure may have occurred. Replace the adapter. If multiple adapters of the same type are connected, compare them with what is displayed on the SVOM Web-UI.
  • Page 414 SVmco User Guidel Severity: Warning Action: ( / /T/S) 11832 ixgbe:ethx Software error (Unhandled Msg) Meaning: No handler for the message was found. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation. Severity: Warning Action:...
  • Page 415 SVmco User Guide Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 11834 ixgbe:xxxx:xx:xx.x Adapter error (Network adapter has over heated) vendor-id=8086 device-id=%d revision=%r Meaning: Network adapter has over heated.
  • Page 416 SVmco User Guidel ixgbe:ethx Adapter or Software error (Reset adapter) Meaning: Adapter is reset. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation.Severity: Warning Action: (R/M/T/S) 11836 ixgbe:Adapter error (should not be a VF) Meaning: ID for VF is allocated to PF.

  • Page 417: ７．２．５．Fibre Channel Messages [Linux]

    SVmco User Guide (R/M/T/S) 11837 ixgbe:xxxx:xx:xx.x Adapter or Software error (invalid MAC address) Meaning: failed to initialize because an unsupported SFP+ module type was detected. Corrective action: Collect the data for investigation (dump or fjsnap). Ask your sales representative or a field engineer to perform an investigation.Severity: Severity: Warning Action:...
  • Page 418 SVmco User Guidel lpfc:xxxx:xx:xx.x Device or FC-Network error (unknown ELS command received) vendor-id=10DF device-id=%d revision=%r Meaning: An unknown or unsupported ELS command was received from a remote Nport. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Check the remote Nport.
  • Page 419 SVmco User Guide Severity: Warning Action: (R/M/T/S) 12006 lpfc:xxxx:xx:xx.x FC-Network error (unknown Identifier in RSCN) vendor- id=10DF device-id=%d revision=%r Meaning: An RSCN payload contains an unknown ID. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: This is a potential problem of the fabric switch.
  • Page 420 SVmco User Guidel lpfc:xxxx:xx:xx.x Adapter or FC-Network error (Initial FLOGI timeout) vendor-id=10DF device-id=%d revision=%r Meaning: FLOGI timed out. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Check the fabric setting. Severity: Warning Action: ( / /T/S) 12009 lpfc:xxxx:xx:xx.x Adapter or FC-Network error (NameServer query timeout) vendor-id=10DF device-id=%d revision=%r...
  • Page 421 SVmco User Guide Severity: Warning Action: ( / /T/S) 12015 lpfc:xxxx:xx:xx.x Adapter error (stray mailbox interrupt mbxCommand) vendor-id=10DF device-id=%d revision=%r Meaning: The completion of a mailbox command that had supposedly not been issued was reported. %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault.
  • Page 422 SVmco User Guidel lpfc:xxxx:xx:xx.x Adapter error (CONFIG_LINK mbxStatus Error) vendor- id=10DF device-id=%d revision=%r Meaning: A CONFIG_LINK mailbox command was issued, but it failed. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 423 SVmco User Guide Warning Action: ( / /T/S) 12020 lpfc:xxxx:xx:xx.x Adapter or Software error (Ring issue) Meaning: The command get index of the ring on the port side is larger than the ring size. Corrective action: A driver, hardware, or firmware has a fault. Contact your sales representative or a field engineer.
  • Page 424 SVmco User Guidel A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 12023 lpfc:xxxx:xx:xx.x Adapter error (READ_SPARM mbxStatus error) vendor- id=10DF device-id=%d revision=%r Meaning: The driver issued a READ_SPARM command, but it failed. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 425 SVmco User Guide 12024 lpfc:xxxx:xx:xx.x Adapter error (CLEAR_LA mbxStatus error) vendor- id=10DF device-id=%d revision=%r Meaning: The driver issued a CLEAR_LA mailbox command to the HBA, but it failed. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault.
  • Page 426 SVmco User Guidel Severity: Warning Action: ( / /T/S) 12026 lpfc:xxxx:xx:xx.x Adapter or Software error (unknown Mailbox command) Meaning: An unknown mailbox command completion notification was received. Corrective action: A driver, hardware, or firmware has a fault. Contact your sales representative or a field engineer.
  • Page 427 SVmco User Guide %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 12029 lpfc:xxxx:xx:xx.x Adapter error (Adapter failed to init;...
  • Page 428 SVmco User Guidel Action: (R/M/T/S) 12030 lpfc:xxxx:xx:xx.x Adapter error (Adapter failed to init; chipset) vendor- id=10DF device-id=%d revision=%r Meaning: An adapter error occurred. %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 429 SVmco User Guide An adapter error occurred. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 430 SVmco User Guidel Warning Action: (R/M/T/S) 12033 lpfc:xxxx:xx:xx.x Adapter error (Adapter failed to init; mbxCmd READ_REV detected outdated firmware) vendor-id=10DF device-id=%d revision=%r Meaning: An old version of the firmware was detected during initialization. %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault.
  • Page 431 SVmco User Guide Meaning: Initialization of the adapter failed. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 432 SVmco User Guidel Severity: Warning Action: (R/M/T/S) 12037 lpfc:xxxx:xx:xx.x Adapter error (Adapter failed init; mbxCmd READ_SPARM) vendor-id=10DF device-id=%d revision=%r Meaning: Initialization of the adapter failed. %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 433 SVmco User Guide lpfc:xxxx:xx:xx.x Adapter or Software error (Enable interrupt handler failed) vendor-id=10DF device-id=%d revision=%r Meaning: An attempt to register the HBA interrupt service routine with the operating system on the host failed. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Hardware or a driver has a fault.
  • Page 434 SVmco User Guidel Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 12040 lpfc:xxxx:xx:xx.x Adapter error (Adapter failed to mbxCmd INIT_LINK) vendor-id=10DF device-id=%d revision=%r Meaning: Initialization of the adapter failed. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 435 SVmco User Guide 12041 lpfc:xxxx:xx:xx.x Adapter error (Adapter Hardware Error) vendor-id=10DF device-id=%d revision=%r Meaning: An interrupt that indicates a hardware fault was received. %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 436 SVmco User Guidel Severity: Warning Action: ( / /T/S) 12059 lpfc:xxxx:xx:xx.x Adapter error (readl: Detected PCI parity error. Retries exhausted) vendor-id=10DF device-id=%d revision=%r Meaning: An error (Machine Check or Master Abort) was detected during readl, and retries were performed, but the operation ran out of retries. (PC error recovery) %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 437 SVmco User Guide 12063 lpfc:xxxx:xx:xx.x Adapter error (writel: Detected PCI parity error. Retries exhausted) vendor-id=10DF device-id=%d revision=%r Meaning: A parity error was detected during writel, and retries were performed, but the operation ran out of retries. (PC error recovery) %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: If a retry with the succeeding driver is successful, no action is necessary.
  • Page 438 SVmco User Guidel An HBA reset was tried after a parity error was detected, but the operation ran out of retries. The HBA is blocked. (PC error recovery) %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: An HBA or a PCI bus in the system has a fault.
  • Page 439 SVmco User Guide Severity: Warning Action: (R/M/T/S) 12076 lpfc:xxxx:xx:xx.x Software error (Device Discovery completion error) Meaning: Memory acquisition for the link reinitialization that is performed when a response from NameServer times out failed. As a result, device detection failed. Corrective action: A driver or system error (insufficient resources) occurred.
  • Page 440 SVmco User Guidel The index of the response ring on the port side is larger in value than the ring size. %d: deviceid vpd (e.g., FA00 LP10000-M2) %r: Numerical value (1 to 3 digits) Corrective action: Driver firmware or hardware has a fault. Replace the adapter. Severity: Warning Action:...
  • Page 441 SVmco User Guide Warning Action: (R/M/T/S) 12081 lpfc:xxxx:xx:xx.x Adapter error (Unknown IOCB command Data) vendor- id=10DF device-id=%d revision=%r Meaning: An unknown IOCB command was detected (for a function for slow-path processing, with IOCB of a non-FCP ring (for example, ELS ring) as the target). %d: deviceid vpd (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 442 SVmco User Guidel Bus Reset on a target failed. Corrective action: A driver or system error (insufficient resources) occurred. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 12089 lpfc:xxxx:xx:xx.x Adapter error (Adapter failed to mbxCmd CONFIG_HBQ) vendor-id=10DF device-id=%d revision=%r Meaning: Adapter initialization failure: The CONFIG_HBQ mailbox command failed.
  • Page 443 SVmco User Guide (R/M/T/S) 12090 lpfc:xxxx:xx:xx.x Adapter or Device or FC-Network error (invalid service parameters) vendor-id=10DF device-id=%d revision=%r Meaning: An error (service parameter error) was detected on an FC interface. %d: device id (e.g., F980) %r: Numerical value (1 to 3 digits) Corrective action: Check the connection route (cable, switch, HBA, RAID port, etc.).
  • Page 444 SVmco User Guidel %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: A card or the card firmware has a fault. Contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 12092 lpfc:xxxx:xx:xx.x Device or FC-Network error (Invalid response length) vendor-id=10DF deviceid=%d revision=%r Meaning: The response length is invalid.
  • Page 445 SVmco User Guide 12093 lpfc:xxxx:xx:xx.x Adapter or Software error (Tgt Map rport failure) vendor- id=10DF device-id=%d revision=%r Meaning: The remote port data on the driver is NULL. Corrective action: A card or driver has a problem. Contact your sales representative or a field engineer.

  • Page 446: ７．２．６．Fcoe Messages [Linux]

    SVmco User Guidel Warning Action: ( / /T/S) ７．２．６．FCoE messages [Linux] This section lists FCoE-related messages. 12200 lpfc:xxxx:xx:xx.x Software error (Slow-path EQ not allocated) Meaning: Memory (Slow Path EQ) can not be allcated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap).
  • Page 447 SVmco User Guide 12201 lpfc:xxxx:xx:xx.x Adapter or Software error (Failed setup of slow-path EQ) Meaning: The setting for Slow Path EQ is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 448 SVmco User Guidel Severity： Warning Action: ( / /T/S) 12203 lpfc:xxxx:xx:xx.x Adapter or Software error (Failed setup of fast-path EQ) Meaning: The setting for Fast Path EQ is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 449 SVmco User Guide Memory (Mailbox CQ) can not be allcated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S)
  • Page 450 SVmco User Guidel ( / /T/S) 12206 lpfc:xxxx:xx:xx.x Software error (ELS CQ not allocated) Meaning: Memory (ELS CQ) can not be allcated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 451 SVmco User Guide Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12208 lpfc:xxxx:xx:xx.x Software error (Fast-path FCP CQ not allocated) Meaning: Memory (Fast path FCP CQ) can not be allcated. Corrective action: A driver or kernel has a fault or memory is insufficient.
  • Page 452 SVmco User Guidel lpfc:xxxx:xx:xx.x Adapter or Software error (Failed setup of fast-path FCP Meaning: The setting for Fast Path FCP CQ is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 453 SVmco User Guide Warning Action: ( / /T/S) 12211 lpfc:xxxx:xx:xx.x Adapter or Software error (Failed setup of slow-path MQ) Meaning: The setting for Slow path MQ is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 454 SVmco User Guidel Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12213 lpfc:xxxx:xx:xx.x Adapter or Software error (Failed setup of slow-path ELS Meaning: The setting for Slow path ELS WQ is failed.
  • Page 455 SVmco User Guide 12214 lpfc:xxxx:xx:xx.x Software error (Fast-path FCP WQ not allocated) Meaning: Memory (Fast path FCP WQ) can not be allcated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 456 SVmco User Guidel Severity： Warning Action: ( / /T/S) 12216 lpfc:xxxx:xx:xx.x Software error (Receive Queue not allocated) Meaning: Memory (USL RQ) can not be allcated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 457 SVmco User Guide The setting for USL RQ is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12218 lpfc:xxxx:xx:xx.x Adapter or Software error (Error during rpi post operation)
  • Page 458 SVmco User Guidel ( / /T/S) 12219 lpfc:xxxx:xx:xx.x Adapter or Software error (Invalid asynchronous event code) Meaning: Invalid asynchronous event code is detected. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 459 SVmco User Guide HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12221 lpfc:xxxx:xx:xx.x Adapter or Software error (Failure HBA POST Status) Meaning: Failed to add HBA.
  • Page 460 SVmco User Guidel lpfc:xxxx:xx:xx.x Adapter error (HBA Unrecoverable error) vendor-id=10DF device-id=%d revision=%r Meaning: HBA Unrecoverable error is occurred. Corrective action: Hardware failure is occurred on HBA, please replace HBA. If this message is also detected after replace HBA, collect the data for investigation (dump or fjsnap).
  • Page 461 SVmco User Guide Severity： Warning Action: ( / /T/S) 12224 lpfc:xxxx:xx:xx.x Adapter or Software error (READ_REV Error) Meaning: Failed to read SLI level Current SLI level is displayed. SLI level which make effective FcoE is displayed. Corrective action: Please confirm SLI level supported by HBA and driver is correct. Severity：...
  • Page 462 SVmco User Guidel Meaning: Command to read system parameter is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12226 lpfc:xxxx:xx:xx.x Adapter or Software error (Error during sgl post...
  • Page 463 SVmco User Guide Action: ( / /T/S) 12227 lpfc:xxxx:xx:xx.x Adapter or Software error (Error during rpi post operation) Meaning: Error is occurred during RPI post operation. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 464 SVmco User Guidel HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12229 lpfc:xxxx:xx:xx.x Adapter or Software error (Invalid param) Meaning: Invalid paramter is detected and processing is rejected.
  • Page 465 SVmco User Guide lpfc:xxxx:xx:xx.x Adapter or Software error (POST_SGL mailbox failed) Meaning: POST_SGL mailbox process is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity：...
  • Page 466 SVmco User Guidel Warning Action: ( / /T/S) 12232 lpfc:xxxx:xx:xx.x Adapter or Software error (Mailbox command cannot issue Data) Meaning: Mailbox command can not be issued. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 467 SVmco User Guide Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12234 lpfc:xxxx:xx:xx.x Software error (Allocated DMA memory size is less than the requested DMA memory size) Meaning: Memory is allocated less than requested.
  • Page 468 SVmco User Guidel 12235 lpfc:xxxx:xx:xx.x Adapter or Software error (POST_SGL_BLOCK mailbox command failed) Meaning: POST_SGL_BLOCK mailbox command is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 469 SVmco User Guide Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12237 lpfc:xxxx:xx:xx.x Adapter or Software error (POST_RPI_HDR mailbox failed) Meaning: POST_RPI_HDR mailbox process is failed. Corrective action: HBA has some fault or memory is insufficient.
  • Page 470 SVmco User Guidel lpfc:xxxx:xx:xx.x Adapter error (posting all rpi headers) vendor-id=10DF device-id=%d revision=%r Meaning: Filed to add for all RPI resource. Corrective action: Hardware failure is occurred on HBA, please replace HBA. If this message is also detected after replace HBA, collect the data for investigation (dump or fjsnap).
  • Page 471 SVmco User Guide Warning Action: ( / /T/S) 12240 lpfc:xxxx:xx:xx.x Software error (Failed to allocate mbox for ADD_FCF cmd) Meaning: Memory (ADD_FCF command) can not be allocated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap).
  • Page 472 SVmco User Guidel ADD_FCF_RECORD mailbox process is failed. Corrective action: HBA has some fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity： Warning Action: ( / /T/S) 12242 lpfc:xxxx:xx:xx.x Adapter or Software error (INIT VPI Mailbox failed) Meaning:...

  • Page 473: ７．２．７．Scsi Messages [Linux]

    SVmco User Guide 12243 lpfc:xxxx:xx:xx.x Software error (Failed to allocate mbox for READ_FCF cmd) Meaning: Memory (READ_FCF command) can not be allocated. Corrective action: A driver or kernel has a fault or memory is insufficient. Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer.
  • Page 474 SVmco User Guidel Meaning: An undefined function is specified in a reply frame. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 13003 mptscsih: Software error (Insufficient memory to add adapter) Meaning: A memory shortage was detected during adapter installation.
  • Page 475 SVmco User Guide 13005 mptscsih: Software error (Unable to map adapter memory) Meaning: I/O address remapping failed during adapter installation. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 476 SVmco User Guidel ( / /T/S) 13007 mptscsih:iocx Adapter error (Not initialize properly) vendor-id=1000 device-id=%d revision=%r Meaning: Adapter initialization failed during adapter installation. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 477 SVmco User Guide %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13009 mptscsih:iocx Adapter error (pci-resume: Cannot recover) vendor-id=1000 device-id=%d revision=%r Meaning: A resume operation on the adapter failed.
  • Page 478 SVmco User Guidel Action: (R/M/T/S) 13010 mptscsih:iocx Software error (Owned by PEER..skipping) Meaning: Adapter recovery is already in progress. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S)
  • Page 479 SVmco User Guide Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13012 mptscsih:iocx Adapter error (Adapter not ready) vendor-id=1000 device- id=%d revision=%r Meaning: The adapter does not become READY (alt port). %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 480 SVmco User Guidel 13013 mptscsih:iocx Software error (FIFO mgmt alloc) Meaning: Initialization of the IOC request and the reply FIFO failed. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 481 SVmco User Guide The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13016 mptscsih: Software error (Already bound %s) Meaning: In the process for detecting PCI data duplication, the alternate controller pointer of the merge source has already been set.
  • Page 482 SVmco User Guidel 13018 mptscsih:iocx Adapter error (Unexpected doorbell active) vendor-id=1000 device-id=%d revision=%r Meaning: An unexpected active state of the adapter was detected. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 483 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: If message 13041 is output after this message, take corrective action as described in message 13041. Otherwise, no action is necessary. Severity: Info Action: ( / / /S) 13020 mptscsih:iocx Adapter error (IOC msg unit reset failed) vendor-id=1000 device-id=%d revision=%r...
  • Page 484 SVmco User Guidel (R/M/T/S) 13021 mptscsih:iocx Adapter error (IO unit reset failed) vendor-id=1000 device- id=%d revision=%r Meaning: An IO Unit Reset request sent to the adapter failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 485 SVmco User Guide %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13023 mptscsih:iocx Adapter error (Can't get IOCFacts; IOC NOT READY) vendor-id=1000 device-id=%d revision=%r Meaning: The IOCFACTS request cannot be executed because the adapter is in the NOT...
  • Page 486 SVmco User Guidel Action: (R/M/T/S) 13024 mptscsih:iocx Software error (IOC reported invalid 0 request size) Meaning: The request frame size of the IOCFACTS request is set to 0. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 487 SVmco User Guide Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13026 mptscsih:iocx Adapter error (Can't get IOCFacts; IOC NOT READY) vendor-id=1000 device-id=%d revision=%r Meaning: The PORTFACTS request cannot be executed because the adapter is in the NOT READY state.
  • Page 488 SVmco User Guidel 13027 mptscsih:iocx Adapter error (Wait IOC_OP state timeout) vendor-id=1000 device-id=%d revision=%r Meaning: The state did not change to IOC_OP even after a wait for the specified time (60 seconds). %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced.
  • Page 489 SVmco User Guide %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13029 mptscsih:iocx Adapter error (Enable Diagnostic mode FAILED) vendor- id=1000 device-id=%d revision=%r Meaning: The adapter did not enter diagnostic mode even after 20 retries.
  • Page 490 SVmco User Guidel Action: (R/M/T/S) 13031 mptscsih:iocx Adapter error (ResetHistory bit failed to clear) vendor- id=1000 device-id=%d revision=%r Meaning: The ResetHistory bit of the adapter could not be cleared. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced.
  • Page 491 SVmco User Guide The diagnostic reset of the adapter failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 492 SVmco User Guidel ( / /T/S) 13035 mptscsih:iocx Software error (Unable to allocate Sense Buffers) Meaning: Sense buffer allocation to the adapter failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 493 SVmco User Guide The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13037 mptscsih:iocx Adapter error (Doorbell INT timeout) vendor-id=1000 device- id=%d revision=%r Meaning: The adapter could not set the Doorbell_INT status bit. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 494 SVmco User Guidel 13038 mptscsih:iocx Adapter error (Handshake reply failure) vendor-id=1000 device-id=%d revision=%r Meaning: Handshake reply to/from the adapter failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 495 SVmco User Guide Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13041 mptscsih:iocx Adapter error (Cannot recover) vendor-id=1000 device- id=%d revision=%r Meaning: The adapter reset failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 496 SVmco User Guidel 13042 mptscsih:iocx Adapter error (LogInfo) vendor-id=1000 device-id=%d revision=%r Meaning: The LogInfo information (for SCSI) returned from the adapter is displayed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: Display the error information (LogInfo) from the HBA. This message reports the isolation for a failure occurrence, so the message alone does not require any corrective action.
  • Page 497 SVmco User Guide An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13045 mptscsih: Software error (Unable to copy mpt_ioctl_diag_reset struct) Meaning: The structure of the ioctl command for HardReset cannot be read from the user space.
  • Page 498 SVmco User Guidel The adapter reset failed. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 13047 mptscsih: Software error (Unable to copy mpt_fw_xfer struct) Meaning: The structure of the ioctl command for downloading firmware cannot be read from the user space.
  • Page 499 SVmco User Guide mptscsih: Software error (Unable to copy f/w buffer hunk) Meaning: Firmware cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13049 mptscsih:iocx Adapter error (IOC says it doesn't support F/W download)
  • Page 500 SVmco User Guidel Warning Action: (R/M/T/S) 13050 mptscsih:iocx Adapter error (IOC says: IOC_BUSY) vendor-id=1000 device-id=%d revision=%r Meaning: A busy response to the firmware download request was received. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 501 SVmco User Guide Meaning: An "Other error" response to the firmware download request was received. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 502 SVmco User Guidel ( / /T/S) 13053 mptscsih: Software error (Chain required) Meaning: SGL has run out of chains. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S)
  • Page 503 SVmco User Guide Warning Action: ( / /T/S) 13055 mptscsih: Software error (No memory available) Meaning: Memory acquisition failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 504 SVmco User Guidel An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13057 mptscsih: Software error (Structure size mismatch) Meaning: The size of the structure of GetIOCInfo does not match. Corrective action: An API and driver are not compatible.
  • Page 505 SVmco User Guide Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13059 mptscsih: Software error (Unable to read in mpt_ioctl_targetinfo struct) Meaning: The structure of the ioctl command for GetTargetInfo cannot be read from the user space.
  • Page 506 SVmco User Guidel Meaning: Memory for GetTargetInfo could not be found. (Free memory could not be found.) Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13064 mptscsih: Software error (Unable to write out mpt_ioctl_targetinfo struct) Meaning: The retrieved TargetInfo cannot be written back to the user space.
  • Page 507 SVmco User Guide 13066 mptscsih: Software error (Unable to read in mpt_ioctl_test struct) Meaning: The structure of the ioctl command for ReadTest cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 508 SVmco User Guidel ( / /T/S) 13068 mptscsih: Software error (Unable to read in mpt_ioctl_eventquery struct) Meaning: The structure of the ioctl command for EventQuery cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 509 SVmco User Guide Warning Action: ( / /T/S) 13070 mptscsih: Software error (Unable to read in mpt_ioctl_eventenable struct) Meaning: The structure of the ioctl command for EventEnable cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 510 SVmco User Guidel A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 13072 mptscsih: Software error (Unable to read in mpt_ioctl_eventreport struct) Meaning: The structure of the ioctl command for EventReport cannot be read from the user space.
  • Page 511 SVmco User Guide The structure of the ioctl command for EventReport cannot be written back to the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13074 mptscsih: Software error (Unable to read in mpt_ioctl_replace_fw struct) Meaning:...
  • Page 512 SVmco User Guidel mptscsih: Software error (Unable to read in mpt_ioctl_replace_fw image) Meaning: The firmware for the ioctl command for ReplaceFW cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 513 SVmco User Guide 13077 mptscsih: Software error (No memory available during Software init) Meaning: No memory is available during software initialization. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 514 SVmco User Guidel Action: (R/M/T/S) 13079 mptscsih: Software error (Request frame too large) Meaning: The size of the request frame specified by the ioctl command exceeds the maximum value. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 515 SVmco User Guide Severity: Warning Action: ( / /T/S) 13081 mptscsih: Software error (Target ID out of bounds) Meaning: The value of the target ID specified in a SCSIIO request is outside its range. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 516 SVmco User Guidel Load the SCSI driver. Severity: Warning Action: ( / /T/S) 13084 mptscsih: Adapter or Software error (SCSI driver not loaded or SCSI host not found) Meaning: A SCSI Task Management request was specified, but the SCSI driver was not loaded or the SCSI host could not be found.
  • Page 517 SVmco User Guide Meaning: The IOC Init request contains an invalid parameter. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action: ( / /T/S) 13086 mptscsih: Software error (Illegal request) Meaning: An undefined request (function) is specified in the ioctl command.
  • Page 518 SVmco User Guidel mptscsih: Software error (Unable to read user data struct) Meaning: The user data of the ioctl command cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 519 SVmco User Guide 13090 mptscsih: Software error (Unable to write sense data to user) Meaning: The sense data of the ioctl command cannot be written to the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 520 SVmco User Guidel 13092 mptscsih: Software error (Unable to read in hp_host_info struct) Meaning: The structure of the HPHostInfo command cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 521 SVmco User Guide ( / /T/S) 13094 mptscsih: Software error (Unable to read in hp_host_targetinfo struct) Meaning: The structure of the HPTargetInfo command cannot be read from the user space. Corrective action: An API and driver are not compatible. Check the API and driver version numbers. Severity: Warning Action:...
  • Page 522 SVmco User Guidel Action: ( / /T/S) 13096 mptscsih: Software error (Can't register misc device) Meaning: Misc device registration failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 523 SVmco User Guide Severity: Warning Action: ( / /T/S) 13106 mptscsih:iocx Adapter error (IOC issue of TaskMgmt failed) vendor- id=1000 device-id=%d revision=%r Meaning: Issuing a SCSI Task Management request failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced.
  • Page 524 SVmco User Guidel mptscsih:iocx Adapter error (Error issuing abort task) vendor-id=1000 device-id=%d revision=%r Meaning: Issuing Abort Task failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 525 SVmco User Guide Warning Action: ( / /T/S) 13114 mptscsih:iocx Software error (ScanDvComplete) Meaning: The pointer value of the request frame does not match the command pointer value. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 526 SVmco User Guidel %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13116 mptscsih:iocx Software error (Null cmdPtr) Meaning: The command pointer value is null.
  • Page 527 SVmco User Guide 13120 mptscsih:iocx Adapter error (detects pci parity error) vendor-id=1000 device-id=%d revision=%r Meaning: A parity error occurred during reading to PCI. Do you want to retry? (The message is output only once.) %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced.
  • Page 528 SVmco User Guidel Corrective action: The HBA must be replaced. If the problem persists even after you replace the HBA, replace the device (e.g., PCI_Box) connected to the HBA. Severity: Warning Action: (R/M/T/S) 13122 mptscsih:iocx Adapter error (couldn't read pci register) vendor-id=1000 device-id=%d revision=%r Meaning: Reading of the PCI status register failed.
  • Page 529 SVmco User Guide 13123 mptscsih:iocx Adapter error (detects pci parity error) vendor-id=1000 device-id=%d revision=%r Meaning: A parity error occurred during reading of the PCI status register. Do you want to retry? (The message is output only once.) %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced.
  • Page 530 SVmco User Guidel %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the problem persists even after you replace the HBA, replace the device (e.g., PCI_Box) connected to the HBA. Severity: Warning Action: (R/M/T/S)
  • Page 531 SVmco User Guide Action: (R/M/T/S) 13126 mptscsih:iocx Software error (Failed to alloc memory) Meaning: System memory acquisition failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 532 SVmco User Guidel Severity: Warning Action: ( / /T/S) 13129 mptscsih:iocx Adapter error (Sending IOCInit failed) vendor-id=1000 device-id=%d revision=%r Meaning: The MPT request/reply wait process for the adapter failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced.
  • Page 533 SVmco User Guide mptscsih:iocx Adapter error (Sending PortEnable failed) vendor-id=1000 device-id=%d revision=%r Meaning: A PortEnable request sent to the adapter failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 534 SVmco User Guidel Warning Action: ( / /T/S) 13134 mptscsih:iocx Adapter error (target reset) vendor-id=1000 device-id=%d revision=%r Meaning: The result of issuing Target Reset is displayed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 535 SVmco User Guide Meaning: The result of issuing Bus Reset is displayed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 536 SVmco User Guidel Severity: Warning Action: (R/M/T/S) 13138 mptscsih:iocx Adapter error (mpt_reply: Invalid cb_idx) vendor-id=1000 device-id=%d revision=%r Meaning: The cb_idx value is invalid (non-turbo reply). %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 537 SVmco User Guide mptscsih:iocx Adapter error (LogInfo) vendor-id=1000 device-id=%d revision=%r Meaning: The LogInfo information (for SAS) returned from the adapter FW is displayed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: This message reports the isolation for a failure occurrence, so the message alone does not require any corrective action.
  • Page 538 SVmco User Guidel The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13141 mptscsih:iocx Adapter error (Skipping because it's disabled) vendor- id=1000 device-id=%d revision=%r Meaning: The adapter is in the Disable state. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 539 SVmco User Guide 13142 mptscsih:iocx Adapter error (Skipping because SCSI Initiator mode is NOT enabled) vendor-id=1000 device-id=%d revision=%r Meaning: The IOC is not in initiator mode. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 540 SVmco User Guidel Warning Action: ( / /T/S) 13144 mptscsih:iocx Software error (F/W Response) Meaning: The response (response code) of the Task Management command is displayed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: This message reports the isolation for a failure occurrence, so the message alone does not require any corrective action.
  • Page 541 SVmco User Guide Message frame acquisition for the SAS persist operation failed. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 13146 mptscsih: Adapter error (operation failed) Meaning: The SAS persistent operation failed.
  • Page 542 SVmco User Guidel mptscsih: Adapter error (Controller disabled) Meaning: The controller is not in the active state. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13149 mptscsih: Software error (Failed to register with Fusion MPT base driver)
  • Page 543 SVmco User Guide 13150 mptscsih: Software error (slave_alloc kzalloc failed) Meaning: System memory acquisition failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 13151 mptscsih: Software error (dma_alloc_coherent for parameters failed)
  • Page 544 SVmco User Guidel Action: ( / /T/S) 13152 mptscsih: Software error (mpt_config failed) Meaning: Issuing a config message failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 545 SVmco User Guide Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13160 mptscsih: Software error (Target Bus out of bounds) Meaning: The bus number value specified in a SCSIIO request is outside its range. Corrective action: An API and driver are not compatible.
  • Page 546 SVmco User Guidel Meaning: The adapter is not in the operational state. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 547 SVmco User Guide Severity: Warning Action: (R/M/T/S) 13164 mptscsih: Software error (lost hotplug event) Meaning: Memory acquisition for the hotplug process failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 548 SVmco User Guidel %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: An HBA or a driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13174 mptscsih:iocx Software error (Adapter not found!) Meaning:...
  • Page 549 SVmco User Guide 13175 mptscsih: Software error (Adapter not found!) Meaning: The specified adapter could not be found. Corrective action: A driver has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 13176...
  • Page 550 SVmco User Guidel Severity: Warning Action: (R/M/T/S) 13177 mptscsih:iocx Adapter error (reset failed) vendor-id=1000 device-id=%d revision=%r Meaning: The adapter reset failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 551 SVmco User Guide mptscsih:iocx Software error (pciras_readl(); recovered pci parity error with retry) Meaning: recovered pci parity error with retry when read PCI Corrective action: No action is necessary when this event is occurred only once. Otherwise, contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 552 SVmco User Guidel Action: (R/M/T/S) 13181 mptscsih:iocx Adapter error (mpt_fault_reset_work: HardReset) vendor- id=1000 device-id=%d revision=%r Meaning: The result of resetting the adapter is output. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 553 SVmco User Guide Meaning: After an adapter reset, the adapter remains in the fault state. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 554 SVmco User Guidel Severity: Warning Action: (R/M/T/S) 13184 mptscsih:iocx Adapter error (firmware upload failure!) vendor-id=1000 device-id=%d revision=%r Meaning: The adapter firmware upload failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 555 SVmco User Guide mptscsih:iocx Adapter error (firmware downloadboot failure) vendor- id=1000 device-id=%d revision=%r Meaning: The firmware downloadboot operation failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 556 SVmco User Guidel The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13187 mptscsih:iocx Adapter error (Firmware Reload FAILED) vendor-id=1000 device-id=%d revision=%r Meaning: The pointer value of the request frame is null or outside its range. %d: (Example) 0030 %r: Numerical value (1 to 8 digits) Corrective action:...
  • Page 557 SVmco User Guide 13188 mptscsih:iocx Adapter error (pci_enable_device_mem() failed) vendor- id=1000 device-id=%d revision=%r Meaning: pci_enable_device_mem (PCI device initialization) failed. %d: (Example) 0030 %r: Numerical value (1 to 3 digits) Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 558 SVmco User Guidel Severity: Warning Action: ( / /T/S) 13190 mptscsih:iocx Adapter error (adapter_reset retry exhausted; stop reset operation) vendorid=1000 device-id=%d revision=%r Meaning: The adapter reset count exceeded the upper limit. Stop the reset process. Corrective action: Replace the HBA. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 559 SVmco User Guide The adapter reset failed. Corrective action: Replace the HBA. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13192 mptscsih:iocx Adapter error (IOC msg unit reset failed to put ioc in ready state) vendor-id=1000 device-id=%d revision=%r Meaning: The reset of the IOC message unit for placing the IOC in the standby state failed.
  • Page 560 SVmco User Guidel 13193 mptscsih: Adapter error (Errata on LSI53C1030 occurred) Meaning: Errata No.28 of LSI53C1030 (chip) occurred during reading of the data. Corrective action: Reexecute read after converting the target block size of the target data into multiples of eight. If the error keeps recurring, collect the data for investigation (dump or fjsnap), and contact your sales representative or a field engineer.
  • Page 561 SVmco User Guide Warning Action: (R/M/T/S) 13195 mptscsih:iocx Adapter error (IOC Not operational) vendor-id=1000 device- id=%d revision=%r Meaning: The adapter is not in the operational state. Corrective action: Replace the HBA. If the error keeps recurring, contact your sales representative or a field engineer.
  • Page 562 SVmco User Guidel Corrective action: Replace the HBA. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13197 mptscsih:iocx Software error (pci_request_selected_regions failed) Meaning: pci_request_selected_regions() (allocating memory during PCI device initialization) failed. Corrective action: Collect the data for investigation (dump or fjsnap).
  • Page 563 SVmco User Guide mptscsih:iocx Adapter error (Not Ready) vendor-id=1000 device-id=%d revision=%r Meaning: The adapter does not become READY. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13199...
  • Page 564 SVmco User Guidel ( / /T/S) 13200 mptscsih:iocx Software error (multiple segments) Meaning: There is a request entry or response entry divided into several segments. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 565 SVmco User Guide Warning Action: ( / /T/S) 13202 mptscsih:iocx Software error (smp passthru reply failed to be returned) Meaning: The response frame is invalid. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 566 SVmco User Guidel The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning Action: (R/M/T/S) 13204 mptscsih: Software error (Memory allocation failure) Meaning: Memory allocation is failed. Corrective action: A driver or kernel has a fault. If the error keeps recurring, contact your sales representative or a field engineer.

  • Page 567: ７．２．８．Scsi Common Layer Messages [Linux]

    SVmco User Guide ７．２．８．SCSI common layer messages [Linux] This section lists SCSI common layer messages. 14000 sd: Software error (Unknown command) Meaning: Software has a fault. A flag in the request structure is abnormal. Corrective action: The driver that issued a request to sd has a fault. Collect system information using fjsnap.
  • Page 568 SVmco User Guidel %s:sd[a-z]* or %h:%c:%i:%l %h: host number; %c: channel number; %i: id; %l: lun number %v: Vendor (Example) FUJITSU %m: Manufacture (Example) MAP3367NC %ser: Serial-no (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it.
  • Page 569 Device error (READ CAPACITY failed) vendor=%v model=%m serial-no=%ser Meaning: A device error occurred. An error occurred in READ CAPACITY. %v: Vendor (Example) FUJITSU %m: Manufacture (Example) MAP3367NC %ser: Serial-no (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it.
  • Page 570 Device error (READ CAPACITY failed) vendor=%v model=%m serial-no=%ser Meaning: An error was returned in response to the execution of READ CAPACITY(16). %v: Vendor (Example) FUJITSU %m: Manufacture (Example) MAP3367NC %ser: Serial-no (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it.
  • Page 571 SVmco User Guide %v: Vendor (Example) FUJITSU %m: Manufacture (Example) MAP3367NC %ser: Serial-no (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it. Severity: Warning Action: (R/M/T/S) 14006 sd: Device error (sector size 0 reported) vendor=%v model=%m serial-...
  • Page 572 1024, 2048, or 4096. The disk cannot be used in Linux. FORMAT_UNIT must be executed again. %s:sd[a-z]* or %h:%c:%i:%l %h: host number; %c: channel number; %i: id; %l: lun number %v: Vendor (Example) FUJITSU %m: Manufacture (Example) MAP3367NC %ser: Serial-no (Example) 01234567 Corrective action: If a single drive is used, replace the disk.
  • Page 573 SVmco User Guide (R/M/T/S) 14008 sd: Software error (Request allocation failure) Meaning: Memory is insufficient. The buffer cannot be allocated. "Start Unit/ read capacity" cannot be executed. Corrective action: The memory in the kernel is insufficient. Action must be taken, such as reviewing the system configuration or reducing the system load.
  • Page 574 14010 sr:sr[0-9]* Device error (Recovered error) vendor=%v model=%m Meaning: The I/O was disconnected because SK=RECOVERED ERROR. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: The sense key is "Recovered Error." First, perform cleaning. Then, replace the media. If there is still no recovery, replace the drive.
  • Page 575 ( / /T/S) 14013 sr:sr[0-9]* Device error (unsupported sector size) vendor=%v model=%m Meaning: A device error occurred. The sector size is not supported by sr. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: The current media cannot be used. Severity:...
  • Page 576 SVmco User Guidel ( / /T/S) 14014 sr: Software error (Request allocation failure) Meaning: Memory is insufficient. An attempt to issue Mode Sense (Page 0x2a) to examine the device capacity failed because of insufficient memory. Corrective action: Add memory, or reduce the system load. Severity: Warning Action:...
  • Page 577 Device error (Error with sense data) vendor=%v model=%m Meaning: An error with sense data occurred in the device. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: Check the sense key of the original data to decide on the corrective action.
  • Page 578 Meaning: A No Sense error occurred in the device. The return value from the HBA is displayed as is. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: The faulty part is unknown. If normal operation cannot be restored even after cleaning and tape replacement, replace the drive.
  • Page 579 SVmco User Guide A tape fast forward or rewind error occurred on the device. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: If normal operation cannot be restored even after cleaning and tape replacement, replace the drive. Severity: Warning Action:...
  • Page 580 Meaning: A device error occurred. Changing the tape drive buffering mode (MODE_SELECT) failed. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: Check whether the tape device supports the buffer value contained in the message. If supported, a hardware failure occurred. Replace the drive.
  • Page 581 Device error (Error on write filemark) vendor=%v model=%m Meaning: A device error occurred. The write file mark command failed. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: If normal operation cannot be restored even after cleaning and tape replacement, replace the drive.
  • Page 582 Meaning: A device or setting error occurred. The compression density could not be set to the default. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: If there is no problem with the settings of the backup software, replace the drive.
  • Page 583 Meaning: A device or application error occurred. The block size or the size specified for read is invalid for a fixed-length device. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: Check the block size for read. If there is no problem with the block size, replace the drive.
  • Page 584 Specify a valid block size. Severity: Warning Action: ( / /T/S) 14027 st:st[0-9]* Device or Software error (Partitioning of tape failed) vendor=%v model=%m Meaning: A device or application error occurred. Partitioning of the tape device failed. %v: (Example) FUJITSU %m: (Example) MAP3367NC...
  • Page 585 SVmco User Guide Corrective action: Check whether the drive supports partitioning. If the drive does not support it, modify the software settings. If the drive supports it, replace the drive. Severity: Warning Action: (R/M/T/S) 14028 st:st[0-9]* Software error (not root) Meaning: An operation error occurred.
  • Page 586 SVmco User Guidel Meaning: Memory is insufficient. Kernel memory for buffering cannot be allocated during driver initialization. (The device is unidentifiable because this error occurred during initialization before a name had been determined.) Corrective action: Review the system design, or add memory. Severity: Warning Action:...
  • Page 587 SVmco User Guide 14031 st: Software error (overflow) Meaning: A driver has a fault. It tried to copy a new write request to the buffer in the kernel, but an overflow occurred. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 588 SVmco User Guidel Action: ( / /T/S) 14033 st: Software error (overflow) Meaning: A driver has a fault. It was processing a read request and tried to copy the request from the buffer in the kernel, but a buffer state inconsistency occurred. Corrective action: Collect fjsnap.
  • Page 589 SVmco User Guide Severity: Warning Action: ( / /T/S) 14035 st: Software error (overflow) Meaning: A driver has a fault. It was processing a write request and tried to move data from the buffer in the kernel, but a buffer state inconsistency occurred. Corrective action: Collect fjsnap.
  • Page 590 SVmco User Guidel Corrective action: The memory in the kernel is insufficient. Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14037 st: Software error (Device not attached) Meaning: Memory is insufficient. A device was detected, but it cannot be controlled because a control table cannot be allocated.
  • Page 591 SVmco User Guide Meaning: Memory is insufficient. A control table for a new device could not be extended. Corrective action: The memory in the kernel is insufficient. Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14039 st: Software error (Can't allocate device descriptor) Meaning: Memory is insufficient.
  • Page 592 SVmco User Guidel st:st[0-9]* Software error (Device not attached) Meaning: Memory is insufficient. Character device registration failed. Corrective action: The memory in the kernel is insufficient. Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14041 st:st[0-9]* Software error (Can't add rewind mode) Meaning: Memory is insufficient.
  • Page 593 SVmco User Guide 14044 st: Software error (Unable to get major number for SCSI tapes) Meaning: A system error occurred. Registration of the major number of the driver failed. Corrective action: Uninstall the driver that is using the st major number, and perform a reboot. Severity: Warning Action:...
  • Page 594 SVmco User Guidel 14046 sg: Software error (device array cannot be resized) Meaning: Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14047 scsi: Software error (Bad queue type) Meaning: A driver has a fault.
  • Page 595 SVmco User Guide ( / /T/S) 14048 scsi: Software error (SCSI subsystem Initialization failed) Meaning: A system error occurred. Initialization of the SCSI failed. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14049 scsi: Software error (Old type LLD Driver) Meaning:...
  • Page 596 SVmco User Guidel Action: ( / /T/S) 14050 scsi: Software error (Old type LLD Driver) Meaning: An old driver not compatible with the interface was used. Corrective action: Update the driver. Severity: Warning Action: ( / /T/S) 14051 scsi: Software error (Strange LLD Driver) Meaning: A driver not compatible with the interface was used.
  • Page 597 SVmco User Guide Warning Action: ( / /T/S) 14052 scsi: Software error (SCSI internal ioctl failed) Meaning: The memory in the kernel is insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14053 scsi: Software error (SCSI device (ioctl) reports ILLEGAL REQUEST) Meaning: An ioctl error occurred.
  • Page 598 Device error (ioctl error) vendor=%v model=%m serial-no=%ser Meaning: An ioctl error occurred. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Identify the type of the target unit from its host, id, and lun. Then, check the sense key (extended sense) in the original message to determine the corrective action.
  • Page 599 SVmco User Guide 6 (Unit Attention): This is notification information from various devices. (e.g., reset status, RAID degradation if applicable) 7 (Data Protect): Check the Write Protect status. 8 (Blank Check): Check tape and other operations. b (Aborted Command): Investigate problems in the SCSI bus and FC transmission paths.
  • Page 600 Device error (offlined) vendor=%v model=%m serial-no=%ser Meaning: A device error occurred. A SCSI device is offline. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Replace the device. For the cause, see the error messages output before this one.
  • Page 601 SVmco User Guide Corrective action: There is a problem with the operation method or software. Operation method: Confirm that operation is not performed in a manner that causes a resource conflict. Software: Confirm which software executed RESERVE. Ask the developer to perform an investigation and correct the problem.
  • Page 602 SVmco User Guidel 14059 scsi:sxx Device error (Not ready) vendor=%v model=%m serial-no=%ser Meaning: A device error occurred. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Check operation. If there is no problem in operations, replace the drive.
  • Page 603 SVmco User Guide %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Check operation. If there is no problem in operations, take the following corrective action.  Tape device: Clean the device. If the problem persists, replace the media.
  • Page 604 SVmco User Guidel %ser: (Example) 01234567 Corrective action: Identify the type of the target unit. Then, check the sense key (extended sense) in the original message to determine the corrective action. 1 (Recovered Error): If it is a removable device, perform cleaning. 2 (Not Ready): If it is non-removable, replace the device.
  • Page 605 SVmco User Guide Meaning: Software has a fault. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14063 scsi: Software error (impossible request) Meaning: Software has a fault. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 606 SVmco User Guidel scsi: Software error (can't init sg slab) Meaning: Memory is insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14065 scsi: Software error (can't init sg mempool) Meaning: Memory is insufficient. Corrective action: Add memory, or reduce the load.
  • Page 607 SVmco User Guide 14066 scsi: Software error (Allocation failure) Meaning: Memory is insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14067 scsi: Software error (Device configuration error) Meaning: An error occurred in the device configuration. Although settings permit response to an X-byte INQUIRY, an INQUIRY command of X bytes failed.
  • Page 608 SVmco User Guidel Action: (R/M/T/S) 14068 scsi: Device error (inquiry failed) Meaning: A device error occurred. Corrective action: Replace or remove the device. Severity: Warning Action: (R/M/T/S) 14069 scsi: Software error (Allocation failure) Meaning: A device scan terminated before completion because of insufficient memory. Some devices may have not been recognized.
  • Page 609 Meaning: The number of LUNs reported by the device exceeds the supported limit of the operating system. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Set a larger value in max_scsi_report_luns, or reduce the number of LUNs on the device side.
  • Page 610 Meaning: An error occurred in the device configuration. The number of LUNs reported by the device exceeds the supported limit of the operating system. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Reduce the number of LUNs on the device side.
  • Page 611 Meaning: A SCSI device scan was interrupted. The interrupt reason is displayed individually before this message. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Some devices were not recognized. Eliminate the cause. Then, perform a reboot.
  • Page 612 SVmco User Guidel Warning Action: (R/M/T/S) 14074 scsi: Software error (Allocation failure) Meaning: Memory is insufficient. Corrective action: See the message displayed before this one, and take corrective action. Severity: Warning Action: ( / /T/S) 14075 scsi: Software error (no memory) Meaning: Memory is insufficient.
  • Page 613 SVmco User Guide Severity: Warning Action: ( / /T/S) 14076 scsi: Software error (proc_mkdir failed) Meaning: Software has a fault. proc_mkdir() failed. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14077 scsi: Software error (Failed to register) Meaning:...
  • Page 614 SVmco User Guidel Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14078 scsi: Software error (rejecting I/O to dead device) Meaning: The device does not exist. Corrective action: Check operation. Severity: Warning Action: ( / /T/S) 14079...
  • Page 615 SVmco User Guide Corrective action: Check operation. Severity: Warning Action: ( / /T/S) 14080 scsi: Software error (rejecting I/O to offline device) Meaning: The device cannot go offline. Corrective action: Check operation. Severity: Warning Action: ( / /T/S) 14083 st:st[0-9]* Software error (Can't set default block size) Meaning:...
  • Page 616 SVmco User Guidel An application error occurred. (Insufficient definition) The default mode (number 0) was used because there is no parameter for the specified mode. Corrective action: The settings for the driver are inadequate for use of the application. Confirm the settings.
  • Page 617 Meaning: Whether Write Protect is set is unknown because Mode sense (Page 3F) failed. The process proceeds assuming that Write Protect is not set. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it.
  • Page 618 "SK/ASC/ASCQ=5/0x24/0x00 (Illegal Request: Invalid field in CDB)" was returned as a result from Mode Sense (Page 8). The cache status is unknown because the Mode sense (Page 8) process failed. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If a single drive is used, replace the disk.
  • Page 619 SVmco User Guide %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it. Severity: Warning Action: (R/M/T/S) 14088 st:st[0-9]* Software error (Write not multiple of tape block size) Meaning: An application error occurred.
  • Page 620 SVmco User Guidel 14089 st: Software error (Too many tape devices) Meaning: A configuration error occurred. The maximum supported number of tape devices is ST_MAX_TAPES (128). Corrective action: Review the system configuration. Severity: Warning Action: ( / /T/S) 14090 sg: Software error (Unable to attach sg device) Meaning: A system configuration error occurred.
  • Page 621 SVmco User Guide Action: ( / /T/S) 14091 sg: Software error (cannot be allocated) Meaning: Memory is insufficient. A control table could not be allocated. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14093 sg:sgn Software error (unable to make symlink)
  • Page 622 SVmco User Guidel Warning Action: ( / /T/S) 14094 sr: Software error (Unable to allocate SCSI request) Meaning: ioctl to a CD-ROM failed because of insufficient memory. Corrective action: Add memory, or reduce the load. If the problem persists, collect fjsnap, and contact your sales representative or a field engineer.
  • Page 623 SVmco User Guide Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14096 st: Software error (Unable create sysfs class) Meaning: Memory is insufficient, or an internal operating system error occurred. The class of a SCSI tape could not be created in sysfs.
  • Page 624 SVmco User Guidel Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load. If the problem persists, collect fjsnap, and contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14099 sg: Software error (alloc_disk failed) Meaning:...
  • Page 625 SVmco User Guide Meaning: Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load. If the problem persists, collect fjsnap, and contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14101 sg: Software error (sg_alloc failed)
  • Page 626 SVmco User Guidel 14102 sg: Software error (class_simple_device_add failed) Meaning: Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load. If the problem persists, collect fjsnap, and contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 627 SVmco User Guide ( / /T/S) 14104 scsi: Software error (Target device_add failed) Meaning: An error occurred while a device was being added to sysfs. Memory may be insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14105 scsi: Software error (Target transport add failed)
  • Page 628 SVmco User Guidel Warning Action: ( / /T/S) 14106 scsi: Software error (Target transport attr add failed) Meaning: An error occurred while the attribute of a transport class (e.g., SPI, FC) was being added. Memory may be insufficient. Corrective action: Add memory, or reduce the load.
  • Page 629 SVmco User Guide Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14108 scsi: Software error (ordered flushes don't support queueing) Meaning: The use of ordered flush was avoided because the HBA supports queuing. Corrective action: Examine the software. Confirm the specifications of the HBA driver. Also confirm that its implementation is correct.
  • Page 630 SVmco User Guidel The recognition of a device was interrupted because the device responded with busy to an I/O request to recognize the device, even after retries. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If the LUN where the error occurred is shared by multiple servers using FC- Switch or other means, review the zoning setting to reduce the load on each server.
  • Page 631 SVmco User Guide Warning Action: ( / /T/S) 14112 st: Software error (Can't allocate tape buffer) Meaning: Memory is insufficient. Buffer expansion failed. Corrective action: Review the system design, or add memory. Severity: Warning Action: ( / /T/S) 14113 st: Software error (class_simple_device_add failed) Meaning: Memory is insufficient.
  • Page 632 SVmco User Guidel Add memory, or reduce the load. If the problem persists, collect fjsnap, and contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14114 st: Software error (Can't create sysfs link from SCSI device) Meaning: Memory is insufficient, or an internal operating system error occurred.
  • Page 633 Meaning: The size of a block exceeds the allowable limit supported by the kernel. %s:sd[a-z]* or %h:%c:%i:%l %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it.
  • Page 634 Device error (got wrong page) vendor=%v model=%m serial- no=%ser Meaning: Reading of a mode page (cache control parameter) failed. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If the device is isolated after this message, replace it. If it is not isolated, no action is necessary.
  • Page 635 SVmco User Guide st:st[0-9]* Software error (class_device_create failed) Meaning: class_device_create failed. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14120 scsi:%h:%c:%i:%l Software error (Device not ready) Meaning: An I/O request sent to a SCSI device that is in the static state (not yet ready for use) was rejected.
  • Page 636 SVmco User Guidel ( / /T/S) 14123 scsi:%h:%c:%i:%l Software error (rejecting I/O to offline device) Meaning: An I/O request sent to an offline device was rejected. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Check operation. Severity: Warning Action:...
  • Page 637 SVmco User Guide Severity: Warning Action: ( / /T/S) 14125 scsi:%h:%c:%i:%l Software error (rejecting I/O to device being removed) Meaning: An I/O request sent to a removed device was rejected. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Check operation.
  • Page 638 SVmco User Guidel Corrective action: Collect the data for investigation (dump). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14127 scsi: Software error (timing out command. waited) Meaning: The timing out command is in the standby state. Corrective action: Collect fjsnap.
  • Page 639 SVmco User Guide Meaning: Caching of an I/O request failed. Memory may be insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14129 scsi: Software error (allocation failure) Meaning: Allocation of the target area in scsi_alloc_target() failed. Memory may be insufficient.
  • Page 640 Device error (Can't create sysfs link from SCSI device) vendor=%v model=%m serial-no=%ser Meaning: The configuration of a device is incorrect. %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action:...
  • Page 641 SVmco User Guide Specify the configuration of the device correctly, and try again. Severity: Warning Action: (R/M/T/S) 14132 sr:%h:%c:%i:%l Software error (bad sector size) Meaning: A sector size error was detected. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Examine the sr driver.
  • Page 642 Meaning: A SCSI device went offline. %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Replace the device. For the cause, see the message displayed before this one.
  • Page 643 SVmco User Guide Severity: Warning Action: ( / /T/S) 14135 scsi:%h:%c:%i:%l Software error (reservation conflict) Meaning: A software error occurred. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: There is a problem with the operation method or the software that uses RESERVE/RELEASE.
  • Page 644 ( / /T/S) 14137 scsi:%h:%c:%i:%l Device error (ioctl_internal_command) vendor=%v model=%m serial-no=%ser Meaning: A device or driver failure occurred. %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action:...
  • Page 645 SVmco User Guide Identify the type of the target device from its host, id, and lun. Then, check the sense key (extended sense) to determine the corrective action. 1 (Recovered Error): If it is a removable device, perform cleaning. 2 (Not Ready): If it is non-removable, replace the device. 3 (Medium Error): If it is a disk, replace the device.
  • Page 646 Data that could not be written to a device because it was full is left in a buffer. An I/O request sent to the SCSI device was rejected. %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Identify the type of the target device from its host, id, and lun.
  • Page 647 Meaning: An I/O error occurred. %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If the return code is "0x00010000," a no-response error occurred on the disk.
  • Page 648 Device error (Use a kernel compiled with support for large block devices) vendor=%v model=%m serial-no=%ser Meaning: A device error occurred. The disk size is too large. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used,...
  • Page 649 SVmco User Guide Severity: Warning Action: (R/M/T/S) 14141 st:st[0-9]* Software error (Async command already active) Meaning: An asynchronous error was detected. A command that is being executed asynchronously already exists. Corrective action: Try again after a while. Alternatively, perform cleaning or replace the tape. If normal operation cannot be restored, replace the drive.
  • Page 650 SVmco User Guidel A time-out was detected. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14143 scsi: Software error (mapping failed) Meaning: Mapping failed.
  • Page 651 SVmco User Guide scsi:%h:%c:%i:%l Software error (target device_add failed) Meaning: Registration of a target failed. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Examine the software, or check the device (replace or remove it). Severity: Warning Action: ( / /T/S)
  • Page 652 SVmco User Guidel ( / /T/S) 14146 scsi:%h:%c:%i:%l Software error (Unexpected response from lun while scanning. scan aborted) Meaning: A scan on a SCSI device was interrupted because of some fault. The interrupt reason is displayed before this message. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Some devices were not recognized.
  • Page 653 SVmco User Guide Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14148 scsi: Software error (fc_host_post_vendor_event: Dropped Event) Meaning: Event creation failed. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 654 SVmco User Guidel Queuing was attempted when no work queue was created. Corrective action: Collect fjsnap. Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14150 scsi: Software error (attempted to flush work; when no workqueue created) Meaning: Flushing was attempted when no work queue was created.
  • Page 655 SVmco User Guide Meaning: Memory acquisition failed. Corrective action: Add memory, or reduce the system load. Severity: Warning Action: ( / /T/S) 14152 scsi: Software error (FC Remote Port device_add failed) Meaning: Device addition failed. Corrective action: Add memory, or reduce the system load. Severity: Warning Action:...
  • Page 656 SVmco User Guidel scsi:%h:%c:%i:%l Software error (FC remote port time out: no longer a FCP target; removing starget) Meaning: An FC connection timed out. (The target will be removed from the SCSI layer because target recognition in the FC layer is no longer possible.) %h: host number;...
  • Page 657 SVmco User Guide Warning Action: ( / /T/S) 14155 scsi:%h:%c:%i:%l Software error (FC remote port time out: removing target) Meaning: An FC connection timed out. (The target will be removed.) %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Check the FC network connections.
  • Page 658 SVmco User Guidel An FC connection timed out. (The target will be removed. The binding will be saved.) %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Check the FC network connections. Severity: Warning Action: ( / /T/S) 14157 scsi:%h:%c:%i:%l Software error (it's already part of another port) Meaning:...
  • Page 659 SVmco User Guide 14158 scsi:%h:%c:%i:%l Software error (saving binding) Meaning: An FC connection timed out. The binding will be saved. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Check the FC network connections. Severity: Warning Action: ( / /T/S) 14159...
  • Page 660 SVmco User Guidel Warning Action: ( / /T/S) 14160 scsi:%h:%c:%i:%l Software error (host resuming) Meaning: The host timed out. (The host will be resumed.) %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Check the SCSI device connections. Severity: Warning Action:...
  • Page 661 Device error vendor=%v model=%m Meaning: A No Sense error occurred in the device. The return value from the HBA is displayed as is. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action: Check the sense key included in the message. Take corrective action as described below, according to the character string of the sense key.
  • Page 662 SVmco User Guidel >> Check the read and write operations of the disk or tape. If there is no problem in operations, collect the data for investigation (dump or fjsnap), and contact your sales representative or a field engineer.  Other >>...
  • Page 663 ( / /T/S) 14165 scsi:%s Device error vendor=%v model=%m Meaning: A No Sense error occurred in the device. The return value from the HBA is displayed as is. %s: (Example) sda, st0, etc. %v: (Example) FUJITSU %m: (Example) MAP3367NC Corrective action:...
  • Page 664 SVmco User Guidel Check the sense key included in the message. Take corrective action as described below, according to the character string of the sense key.  For "No Sense," "Recovered Error," or "Unit Attention": >> If the error occurred alone, no action is necessary. If the error has occurred repeatedly, collect the data for investigation (dump or fjsnap), and contact your sales representative or a field engineer.
  • Page 665 Meaning: An unknown Mode Sense was returned. %s:sd[a-z]* or %h:%c:%i:%l %h: host number; %c: channel number; %i: id; %l: lun number %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: If a single drive is used, replace the disk. If an ETERNUS machine is used, examine it.
  • Page 666 SVmco User Guidel Warning Action: (R/M/T/S) 14168 scsi: Software error (FC Virtual Port device add failed) Meaning: FC Virtual Port device addition failed. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action:...
  • Page 667 SVmco User Guide Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14170 scsi:%h:%c:%i:%l Software error (Cannot create vport symlinks) Meaning: vport symlinks cannot be created. %h: host number %c: channel number %i: id %l: lun number...
  • Page 668 SVmco User Guidel 14171 sd:%h:%c:%i:%l Device error (unsupported protection type) vendor=%v model=%m serial-no=%ser Meaning: This type of disk cannot be formatted. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Replace the disk. Severity: Warning Action: (R/M/T/S) 14172 sd:%s Software error (missing header in MODE_SENSE response)
  • Page 669 SVmco User Guide Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14173 sg: Software error (idr expansion Sg_device failure) Meaning: Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load.
  • Page 670 SVmco User Guidel Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14175 sg: Software error (sg_add device_create failed) Meaning: Memory is insufficient. A control table could not be allocated. Corrective action: Add memory, or reduce the load.
  • Page 671 SVmco User Guide 14176 sg: Software error (sg_sys Invalid) Meaning: A driver has a fault. An inconsistency occurred. Corrective action: Collect the data for investigation (dump or fjsnap). Contact your sales representative or a field engineer. Severity: Warning Action: ( / /T/S) 14178 st:st[0-9]* Software error (device_create failed) Meaning:...
  • Page 672 SVmco User Guidel ( / /T/S) 14179 scsi: Software error (can't init scsi sdb cache) Meaning: Caching of an I/O request failed. Memory may be insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14180 scsi:%h:%c:%i:%l Device error (in wrong state to complete scan) vendor=%v model=%m serial-no=%ser...
  • Page 673 SVmco User Guide Severity: Warning Action: ( / /T/S) 14181 scsi:%h:%c:%i:%l Software error (Found incompatible tape) Meaning: The device is controlling off the subject of st that the system administrator setｓ. %h: host number; %c: channel number; %i: id; %l: lun number Corrective action: Change the driver.
  • Page 674 SVmco User Guidel Memory is insufficient. Corrective action: Add memory, or reduce the load. Severity: Warning Action: ( / /T/S) 14183 scsi: Software error (allocation failure) Meaning: Allocation of the target area in scsi_alloc_target() failed. Memory may be insufficient. Corrective action: Add memory, or reduce the load.

  • Page 675: ７．２．９．Eternus Multipath Driver Messages [Linux]

    SVmco User Guide ７．２．９．ETERNUS multipath driver messages [Linux] This section lists an ETERNUS multipath driver-related message. 15039 MPD: Adapter or Device or FC-Network error (MPD detected event) Meaning: The multipath driver detected an I/O or FC multipath configuration error. Corrective action: Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User's Guide.
  • Page 676 GDS: /dev/sdx Device error (read error on slice) vendor=%v model=%m serial-no=%ser Meaning: A read request sent to a slice terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 677 GDS: /dev/sdx Device error (read and writeback error on slice) vendor=%v model=%m serial-no=%ser Meaning: A read request and a write-back request sent to a slice terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 678 GDS: /dev/sdx Device error (open error on slice) vendor=%v model=%m serial-no=%ser Meaning: The open process for a slice returned abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 679 GDS: /dev/sdx Device error (open error on disk) vendor=%v model=%m serial-no=%ser Meaning: The open process for a disk returned abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 680 GDS: /dev/sdx Device error (volume status log write error on disk) vendor=%v model=%m serial-no=%ser Meaning: A volume status log write request sent to a disk terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 681 GDS: /dev/sdx Device error (write error on slice) vendor=%v model=%m serial-no=%ser Meaning: A write request sent to a slice terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 682 SVmco User Guidel Meaning: A write request sent to a disk terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 683 GDS: /dev/sdx Device error (NVURM write error on disk) vendor=%v model=%m serial-no=%ser Meaning: An NVURM write request sent to a disk terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.

  • Page 684: ７．２．１１．Gls Messages [Linux]

    Meaning: A request sent to a physical disk (ioctl request to the mphd or mplb driver) to abort an I/O request terminated abnormally. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: A disk failure may have occurred. From the driver log message, define the failure cause, to recover from the failure.
  • Page 685 SVmco User Guide This section lists GLS-related messages. 17000 GLS: interface Network error (Link Down at TRUNKING mode) vendor- id=%vi device-id=%d revision=%r Meaning: An error occurred in communication with the remote host that used physical interfaces bundled with a virtual interface operating in fast switching mode. interface = Physical interface name %vi: (For e100/e1000) 8086 (For bcm5700) 14E4...
  • Page 686 SVmco User Guidel GLS: Network error (poll fail retry over.polling stop) Meaning: A transmission path error occurred. Polling failed successively until the retry count reached the specified number. The HUB monitoring function will be disabled. Corrective action: Check the transmission path. After the normal operation of the transmission path is restored, disable and enable the HUB monitoring function.
  • Page 687 SVmco User Guide Error Action: (R/M/T/S) 17003 GLS: Network error (secondary polling failed. lip=logicalIP target=pollip) Meaning: An initial check of a physical interface detected an error in the path to the secondary monitoring target. logicalIP = Logical IP address pollip = IP address of the monitoring target Corrective action: Confirm that the communication path to the monitoring target has no problems.
  • Page 688 SVmco User Guidel Transmission path monitoring on the primary side failed. ifname = Interface name pollip = IP address of the monitoring target %vi: (For e100/e1000) 8086 (For bcm5700) 14E4 %d: (Example for e100/e1000) 1209 (Example for bcm5700) 16A8 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the communication path to the monitoring target has no problems.
  • Page 689 SVmco User Guide pollip = IP address of the monitoring target %vi: (For e100/e1000) 8086 (For bcm5700) 14E4 %d: (Example for e100/e1000) 1209 (Example for bcm5700) 16A8 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the communication path to the monitoring target has no problems. Severity: Error Action:...
  • Page 690 SVmco User Guidel (For bcm5700) 14E4 %d: (Example for e100/e1000) 1209 (Example for bcm5700) 16A8 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the communication path to the monitoring target has no problems. Severity: Error Action: (R/M/T/S) 17007 GLS: ifname Network error (SecondaryHUB to PrimaryHUB polling failed.) vendor-id=%vi device-id=%d revision=%r...
  • Page 691 SVmco User Guide (Example for bcm5700) 16A8 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the communication path to the monitoring target has no problems. Severity: Error Action: (R/M/T/S) 17008 GLS: Network error (route error is noticed.(sourceip)) Meaning: A path error was reported from the remote system.
  • Page 692 SVmco User Guidel 17009 GLS: Network error (route error is noticed.(target=IP)) Meaning: A path error was detected from the remote system. IP = Remote IP address Corrective action: Confirm that the communication path to the transmission source has no problems. Severity: Error Action:...
  • Page 693 SVmco User Guide For all physical interfaces, confirm that the communication path to the remote host has no problems. Severity: Error Action: ( / /T/S) 17011 GLS: Network error (some lines in operation (devicename)) Meaning: Some physical interfaces bundled with a virtual interface operating in fast switching mode are down (or up).

  • Page 694: ７．２．１２．Serverview Raid Messages [Linux]

    SVmco User Guidel ７．２．１２．ServerView RAID messages [Linux] This section lists ServerView RAID-related messages. 18500 SV RAID:%2 Adapter error (BBU temperature out of range) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An abnormal battery temperature was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Check the fan status in ServerView RAID.
  • Page 695 SVmco User Guide 18501 SV RAID:%2 Adapter error (BBU temperature unstable) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An abnormal battery temperature was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Check the fan status in ServerView RAID. If a fan failure occurred, take corrective action for the target unit.
  • Page 696 SVmco User Guidel Meaning: An abnormal battery temperature was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Check the fan status in ServerView. If a fan failure occurred, take corrective action for the target unit.
  • Page 697 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. If the error recurs, replace the possibly faulty component of the SAS interface system. Severity: Error Action: (R/M/T/S) 18504 SV RAID:%2 Adapter error (BBU voltage unstable) vendor-id=1000/1734 device-id=%d revision=%r Meaning: The battery voltage is unstable.
  • Page 698 SVmco User Guidel Action: (R/M/T/S) 18505 SV RAID:%2 Adapter error (BBU communication error) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An error occurred in communication with the BBU. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU.
  • Page 699 SVmco User Guide Meaning: A problem occurred in the battery. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. Severity: Error Action: (R/M/T/S) 18507 SV RAID:%2 Adapter error (BBU fast charging failed) vendor-id=1000/1734 device-id=%d revision=%r Meaning: Fast charging of the battery failed.
  • Page 700 SVmco User Guidel Replace the BBU. Severity: Error Action: (R/M/T/S) 18508 SV RAID:%2 Adapter error (BBU charge count exceeded) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The battery charge count exceeded the upper limit. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU.
  • Page 701 SVmco User Guide 18509 SV RAID:%2 Device error (Rebuild on disk failed) Meaning: The rebuild attempt on the HDD failed. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure.
  • Page 702 SVmco User Guidel Severity: Error Action: (R/M/T/S) 18511 SV RAID:%2 Device error (Migration failed on logical drive) Meaning: Logical drive capacity expansion failed. %2: Device name Corrective action: Reconfigure the array. Restore data from a backup. Severity: Error Action: (R/M/T/S) 18512 SV RAID:%2 Device error (Migration aborted on logical drive) Meaning:...
  • Page 703 SVmco User Guide %2: Device name Corrective action: Reconfigure the array. Restore data from a backup. Severity: Warning Action: (R/M/T/S) 18513 SV RAID:%2 Device error (Logical drive degraded) Meaning: The logical drive entered the degraded state. %2: Device name Corrective action: Replace the faulty HDD.
  • Page 704 SVmco User Guidel SV RAID:%2 Device error (Logical drive failed) Meaning: The logical drive entered the offline state. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action: (R/M/T/S) 18515 SV RAID:%2 Adapter error (BBU voltage problem detected) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An abnormal battery voltage was detected.
  • Page 705 SVmco User Guide Severity: Error Action: (R/M/T/S) 18516 SV RAID:%2 Adapter error (BBU temperature problem detected) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An abnormal battery temperature was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Check the fan status in ServerView.
  • Page 706 SVmco User Guidel 18517 SV RAID:%2 Adapter error (BBU failed) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A battery failure occurred. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. Severity: Error Action: (R/M/T/S) 18518...
  • Page 707 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: Replace the possibly faulty component of the SAS interface system. Severity: Error Action: (R/M/T/S) 18519 SV RAID:%2 Adapter error (Multi-bit ECC error) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A multi-bit error was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits)
  • Page 708 SVmco User Guidel (R/M/T/S) 18520 SV RAID:%2 Adapter error (Single-bit ECC error) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A single-bit error was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Error Action:...
  • Page 709 SVmco User Guide %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the possibly faulty component of the SAS interface system. Severity: Error Action: (R/M/T/S) 18522 SV RAID:%2 Device error (Resume migration of logical drive failed due to Configuration Mismatch) Meaning: The resumption of capacity expansion failed because of a configuration...
  • Page 710 SVmco User Guidel (R/M/T/S) 18523 SV RAID:%2 Device error (Hot spare S.M.A.R.T. polling failed on disk) Meaning: S.M.A.R.T. polling to a spare disk failed. %2: Device name Corrective action: Replace the target HDD. After the replacement, configure S.M.A.R.T. settings and other settings on the spare disk. Severity: Error Action:...
  • Page 711 SVmco User Guide Perform preventive replacement of the HDD. Severity: Error Action: (R/M/T/S) 18525 SV RAID:%2 Adapter error (BBU needs to be replaced - SOH bad) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The BBU must be replaced. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU.
  • Page 712 SVmco User Guidel 18526 SV RAID:%2 Adapter error (BBU removed) vendor-id=1000 device-id=%d revision=%r Meaning: The BBU was removed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Wait for battery charge to be completed. If the problem persists even after the completion of charge, replace the BBU.
  • Page 713 SVmco User Guide %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Review the system connection configuration. If the error recurs, replace the possibly faulty component of the SAS interface system. Severity: Warning Action: (R/M/T/S) 18528 SV RAID:%2 Adapter error (Enclosure not responding) vendor- id=1000/1734 device-id=%d revision=%r...
  • Page 714 SVmco User Guidel Warning Action: (R/M/T/S) 18529 SV RAID:%2 Adapter error (SAS/SATA mixing not supported in enclosure) vendor-id=1000/1734 device-id=%d revision=%r Meaning: The enclosure does not support the mixture of SAS and SATA. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the device with the correct HDD.
  • Page 715 SVmco User Guide Meaning: More than 80% of the bad block table is being used. %2: Device name Corrective action: Many defective blocks cannot be recovered. If a file cannot be read, restore the file from a backup. Severity: Info Action: (R/M/T/S) 18531...
  • Page 716 SVmco User Guidel Action: (R/M/T/S) 18532 SV RAID:%2 Adapter error (BBU/charger problems detected; SOH bad) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A BBU charger problem was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU.
  • Page 717 SVmco User Guide Meaning: A single-bit error was detected. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Warning Action: (R/M/T/S) 18534 SV RAID:%2 Adapter error (Single-bit ECC error; critical threshold exceeded) vendor-id=1000 device-id=%d revision=%r Meaning: A single-bit error was detected.
  • Page 718 SVmco User Guidel Replace the array controller. Severity: Warning Action: (R/M/T/S) 18535 SV RAID:%2 Adapter error (Single-bit ECC error; further reporting disabled) vendor-id=1000 device-id=%d revision=%r Meaning: A single-bit error was detected. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller.
  • Page 719 SVmco User Guide 18536 SV RAID:%2 Adapter error (Previous configuration completely missing at boot) vendor-id=1000/1734 device-id=%d revision=%r Meaning: The configuration could not be found at startup. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Power off the system.
  • Page 720 SVmco User Guidel Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18538 SV RAID:%2 Device error (Disks missing) Meaning: The HDD does not exist. %2: Device name Corrective action: Replace the dead HDD. Perform a rebuild. Severity: Warning Action:...
  • Page 721 SVmco User Guide SV RAID:%2 Device error (State change on logical drive from operational to degraded) Meaning: The logical drive state changed from online to degraded. %2: Device name Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18540...
  • Page 722 SVmco User Guidel Action: (R/M/T/S) 18541 SV RAID:%2 Device error (State change on logical drive from operational to failed) Meaning: The logical drive state changed from online to offline. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action:...
  • Page 723 SVmco User Guide Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18543 SV RAID:%2 Device error (State change on logical drive from degraded to partially degraded) Meaning: The logical drive entered the degraded state. %2: Device name Corrective action: Replace the degraded HDD.
  • Page 724 SVmco User Guidel SV RAID:%2 Device error (State change on logical drive from degraded to failed) Meaning: The logical drive state changed from degraded to offline. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action:...
  • Page 725 SVmco User Guide Action: (R/M/T/S) 18546 SV RAID:%2 Device error (State change on logical drive from partially degraded to partially degraded) Meaning: The logical drive entered the degraded state. %2: Device name Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action:...
  • Page 726 SVmco User Guidel Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action: (R/M/T/S) 18548 SV RAID:%2 Device error (State change on logical drive from failed to failed) Meaning: The logical drive entered the offline state. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure.
  • Page 727 SVmco User Guide SV RAID:%2 Device error (State change by user on disk from failed to failed) Meaning: The HDD entered the failed state. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18550 SV RAID:%2 Device error (State change by user on disk from hotspare to failed)
  • Page 728 SVmco User Guidel Action: (R/M/T/S) 18551 SV RAID:%2 Device error (State change by user on disk from rebuilding to failed) Meaning: The HDD state changed from rebuilding to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action:...
  • Page 729 SVmco User Guide Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18553 SV RAID:%2 Device error (State change on disk from failed to failed) Meaning: The HDD entered the failed state. %2: Device name Corrective action: Replace the failed HDD.
  • Page 730 SVmco User Guidel Meaning: Replace the dead HDD. Set HotSpare. %2: Device name Corrective action: Replace the dead HDD. Set HotSpare. Severity: Error Action: (R/M/T/S) 18555 SV RAID:%2 Device error (State change on disk from rebuilding to failed) Meaning: Replace the dead HDD. Perform a rebuild. %2: Device name Corrective action: Replace the dead HDD.
  • Page 731 SVmco User Guide 18556 SV RAID:%2 Device error (State change on disk from operational to failed) Meaning: The HDD state changed from operational to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18557 SV RAID:%2 Device error (Disk missing after reboot)
  • Page 732 SVmco User Guidel system after adding an optional card or hard disk to, or removing it from, a server with this product mounted. In such case, check the status of the array by using ServerView RAID Manager. If the array status is recognized as being normal, there is no problem and you can ignore this message.
  • Page 733 SVmco User Guide Severity: Error Action: (R/M/T/S) 18559 SV RAID:%2 Device error (State change by user on disk from hot spare to offline) Meaning: The HDD state changed from HotSpare to offline. %2: Device name Corrective action: Replace the offline HDD. Perform a rebuild. For multi-dead, take corrective action according to the multi-dead recovery procedure.
  • Page 734 SVmco User Guidel Meaning: The HDD state changed from offline to failed. %2: Device name Corrective action: Replace the offline HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18561 SV RAID:%2 Device error (State change by user on disk from operational to offline) Meaning: The HDD state changed from operational to offline.
  • Page 735 SVmco User Guide (R/M/T/S) 18562 SV RAID:%2 Device error (State change by user on disk from rebuilding to offline) Meaning: The HDD state changed from rebuilding to offline. %2: Device name Corrective action: Replace the offline HDD. Perform a rebuild. For multi-dead, take corrective action according to the multi-dead recovery procedure.
  • Page 736 SVmco User Guidel Replace the offline HDD. Perform a rebuild. For multi-dead, take corrective action according to the multi-dead recovery procedure. (HotSpare is not supported.) Severity: Warning Action: (R/M/T/S) 18564 SV RAID:%2 Device error (State change on disk from offline to failed) Meaning: The HDD state changed from offline to failed.
  • Page 737 SVmco User Guide SV RAID:%2 Device error (State change on disk from operational to offline) Meaning: The HDD state changed from offline to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 18566 SV RAID:%2 Device error (State change on disk from rebuilding to offline) Meaning:...
  • Page 738 SVmco User Guidel Action: (R/M/T/S) 18567 SV RAID:%2 Adapter error (SAS port lost link) vendor-id=1000/1734 device- id=%d revision=%r Meaning: The SAS link was terminated. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Review the system connection configuration.
  • Page 739 SVmco User Guide Meaning: After the restart, the SAS array controller card could not be found. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Confirm the Enable (RAID)/Disable (NATIVE) setting of the SAS array controller card in the system BIOS.
  • Page 740 SVmco User Guidel Review the system connection configuration. If the problem persists, replace the controller. Severity: Error Action: (R/M/T/S) 18570 SV RAID:%2 Device error (Microcode update timeout on disk) Meaning: The HDD firmware update timed out. %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild.
  • Page 741 SVmco User Guide Meaning: The HDD firmware update failed. %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild. Severity: Warning Action: (R/M/T/S) 18572 SV RAID:%2 Device error (Adapter cache pinned for missing or offline logical drive) Meaning: For the missing logical drive, the cached data of the SAS array controller card...
  • Page 742 SVmco User Guidel Action: (R/M/T/S) 18573 SV RAID:%2 Device error (Adapter cache pinned for missing or offline logical drives) Meaning: For the missing logical drives, the cached data of the SAS array controller card has been saved. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild.
  • Page 743 SVmco User Guide The cached data of the SAS array controller card was lost. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure.
  • Page 744 SVmco User Guidel (R/M/T/S) 18576 SV RAID:%2 Adapter error (Internal hardware error) vendor-id=1000/1734 device-id=%d revision=%r Meaning: An error was detected on the SAS array controller card. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the SAS array controller card.
  • Page 745 SVmco User Guide %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the SAS array controller card. Severity: Error Action: (R/M/T/S) 18578 SV RAID:%2 Device error (Bad block table of disk threshold exceeded; table is about to overflow) Meaning: The usage threshold of the bad block table has been exceeded.
  • Page 746 SVmco User Guidel (R/M/T/S) 18579 SV RAID:%2 Device error (Disk failed due to bad block table overflow) Meaning: The HDD failed because of a bad block table overflow. %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild. Severity: Error Action:...
  • Page 747 SVmco User Guide Severity: Error Action: (R/M/T/S) 18581 SV RAID:%2 Adapter error (Failure detected during POST) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An error was detected during POST. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the SAS array controller card.
  • Page 748 SVmco User Guidel SV RAID:%2 Device error (Multiple failure on disk detected) Meaning: More than one HDD failed. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure.
  • Page 749 SVmco User Guide Error Action: (R/M/T/S) 18584 SV RAID:%2 Adapter error (Internal software interface error) vendor- id=1000 device-id=%d revision=%r Meaning: An internal software error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller.
  • Page 750 SVmco User Guidel Meaning: A device open error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the version number of the device driver is correct. Severity: Warning Action: (R/M/T/S) 18586 SV RAID:%2 Adapter error (Ioctl send error) vendor-id=1000 device-id=%d revision=%r Meaning: An I/O control error occurred.
  • Page 751 SVmco User Guide Warning Action: (R/M/T/S) 18587 SV RAID:%2 Adapter error (Insufficient application memory) vendor- id=1000 device-id=%d revision=%r Meaning: Application memory is insufficient. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Warning Action:...
  • Page 752 SVmco User Guidel A system API error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Warning Action: (R/M/T/S) 18589 SV RAID:%2 Adapter error (Firmware initialization failed) vendor-id=1000 device-id=%d revision=%r Meaning: Initialization of the firmware failed.
  • Page 753 SVmco User Guide Severity: Error Action: (R/M/T/S) 18590 SV RAID:%2 Adapter error (Firmware recovery failed) vendor-id=1000 device-id=%d revision=%r Meaning: Firmware recovery failed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Error Action:...
  • Page 754 SVmco User Guidel SV RAID:%2 Adapter error (BBU requires reconditioning; please initiate recalibration) vendor-id=1000 device-id=%d revision=%r Meaning: The BBU needs reconditioning. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Perform a recalibration. If the error recurs after the recalibration, replace the BBU.
  • Page 755 SVmco User Guide The Patrol Read mode or Auto Learn mode setting may be causing the problem. Recheck the array controller settings. Severity: Error Action: (R/M/T/S) 18593 SV RAID:%2 Adapter error (SAS topology error) vendor-id=1000 device- id=%d revision=%r Meaning: A SAS topology error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits)
  • Page 756 SVmco User Guidel (R/M/T/S) 18594 SV RAID:%2 Device error (State change on disk from copyback to failed) Meaning: The HDD state changed from copyback to failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action: (R/M/T/S)
  • Page 757 SVmco User Guide Severity: Warning Action: (R/M/T/S) 18596 SV RAID:%2 Device error (State change on disk from JBOD to failed) Meaning: The HDD state changed from JBOD to failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action:...
  • Page 758 SVmco User Guidel %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action: (R/M/T/S) 18598 SV RAID:%2 Device error (State change by user on disk from copyback to failed) Meaning: A user changed the HDD state from copyback to failed. %2: Device name Corrective action: If the hard disk is faulty, replace it.
  • Page 759 SVmco User Guide 18599 SV RAID:%2 Device error (State change by user on disk from copyback to offline) Meaning: A user changed the HDD state from copyback to offline. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...
  • Page 760 SVmco User Guidel Error Action: (R/M/T/S) 18601 SV RAID:%2 Adapter error (Disk security failed to communicate with EKMS) vendor-id=1000 device-id=%d revision=%r Meaning: Disk security failed to communicate with the EKMS. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: This function is not supported.
  • Page 761 SVmco User Guide Meaning: Logical drive secure failed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: This function is not supported. Check the array controller settings. Severity: Warning Action: (R/M/T/S) 18603 SV RAID:%2 Adapter error (Controller encountered a fatal error and was reset) vendor-id=1000 device-id=%d revision=%r Meaning: The controller produced a fatal error and was reset.
  • Page 762 SVmco User Guidel Replace the array controller. Severity: Error Action: (R/M/T/S) 18604 SV RAID:%2 Device error (Configuration command could not be committed to disk) Meaning: The configuration command was not committed to the disk. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action:...
  • Page 763 SVmco User Guide Meaning: The disk power state changed from active to stop. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action: (R/M/T/S) 18606 SV RAID:%2 Device error (Power state change failed on disk (from stopped to active)) Meaning: A power state change from stopped to active failed.
  • Page 764 SVmco User Guidel (R/M/T/S) 18607 SV RAID:%2 Device error (Logical drive is not ready) Meaning: The logical drive is not in the ready state. Corrective action: Check the current state of the logical drive. If it is in the critical state, replace the faulty hard disk, and perform a rebuild.
  • Page 765 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: No action is necessary. Severity: Warning Action: (R/M/T/S) 18609 SV RAID:%2 Adapter error (Enclosure power supply removed) vendor- id=1000 device-id=%d revision=%r Meaning: The enclosure power supply was removed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits)
  • Page 766 SVmco User Guidel (R/M/T/S) 18610 SV RAID:%2 Adapter error (Enclosure power supply turned off) vendor- id=1000 device-id=%d revision=%r Meaning: The enclosure power supply was turned off. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Check the enclosure status.
  • Page 767 SVmco User Guide The threshold for the temperature sensor in the enclosure is below the warning level. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Recheck the server environment temperature. Check the state of the fan. If the error recurs after you rechecked the environment temperature, replace the relevant enclosure component.
  • Page 768 SVmco User Guidel Corrective action: Recheck the server environment temperature. Check the state of the fan. If the error recurs after you rechecked the environment temperature, replace the relevant enclosure component. Severity: Error Action: (R/M/T/S) 18613 SV RAID:%2 Adapter error (Enclosure temperature sensor above warning threshold) vendor-id=1000 device-id=%d revision=%r Meaning: The threshold for the temperature sensor in the enclosure is above the warning...
  • Page 769 SVmco User Guide Action: (R/M/T/S) 18614 SV RAID:%2 Adapter error (Enclosure temperature sensor above error threshold) vendor-id=1000 device-id=%d revision=%r Meaning: The threshold for the temperature sensor in the enclosure is above the error level. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Recheck the server environment temperature.
  • Page 770 SVmco User Guidel SV RAID:%2 Device error (Power state change failed on disk (from active to transition)) Meaning: A power state change from active to transition failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...
  • Page 771 SVmco User Guide Action: (R/M/T/S) 18617 SV RAID:%2 Device error (Power state change failed on disk (from transition to active)) Meaning: A power state change from transition to active failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...

  • Page 772: ７．２．１３．Lan-Related Messages [Windows]

    SVmco User Guidel Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action: (R/M/T/S) ７．２．１３．LAN-related messages [Windows] This section lists the LAN-related messages in Windows.  e1express-related This section lists e1express-related messages. 21700 e1000_express:%2 Adapter or Software error (Adapter not found) Meaning: The adapter cannot be detected.
  • Page 773 SVmco User Guide Severity: Warning Action: ( / /T/S) 21701 e1000_express:%2 Adapter or Software error (Driver load error) Meaning: The driver cannot determine which adapter to load. %2: Device name Corrective action: Reinstall the driver. Severity: Error Action: ( / /T/S) 21702 e1000_express:%2 Software error (Could not allocate The MAP REGISTERS)
  • Page 774 SVmco User Guidel The map register required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of transmit descriptors in the adapter properties. Perform a restart. Severity: Warning Action: ( / /T/S) 21703 e1000_express:%2 Software error (Could not assign an interrupt) Meaning: An interrupt cannot be allocated.
  • Page 775 SVmco User Guide 21704 e1000_express:%2 Software error (Could not allocate memory) Meaning: Memory required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of receive descriptors and aggregate buffers in the adapter properties. Perform a restart. Severity: Error Action:...
  • Page 776 SVmco User Guidel Severity: Warning Action: ( / /T/S) 21706 e1000_express:%2 Software error (Could not allocate memory) Meaning: Memory required for the receive structure cannot be allocated. %2: Device name Corrective action: Decrease the number of receive descriptors in the adapter properties. Perform a restart.
  • Page 777 SVmco User Guide Memory required for the receive descriptors cannot be allocated. %2: Device name Corrective action: Decrease the number of receive descriptors in the adapter properties. Perform a restart. Severity: Warning Action: ( / /T/S) 21708 e1000_express:%2 Software error (Could not allocate memory) Meaning: Memory required for the receive buffer cannot be allocated.
  • Page 778 SVmco User Guidel 21709 e1000_express:%2 Adapter error (Could not establish link) vendor-id=8086 device-id=%d revision=%r Meaning: A link cannot be established. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action:  If the unit name is IOB#n-PCIC#n-FUNC#n or PCI_Box#n-PCIC#n- FUNC#n: >>...
  • Page 779 SVmco User Guide e1000_express:%2 Adapter error (NOT properly configured) vendor- id=8086 device-id=%d revision=%r Meaning: The PRO/1000 adapter is not properly configured in the PCI BIOS. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 8 digits) Corrective action: ...
  • Page 780 SVmco User Guidel %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action:  If the unit name is IOB#n-PCIC#n-FUNC#n or PCI_Box#n-PCIC#n- FUNC#n: >> Mount the adapter in a slot that supports bus masters.  If the unit name is GSPB#n-GbE#n or SB#n-NIC: >>...
  • Page 781 SVmco User Guide Severity: Warning Action: ( / /T/S) 21713 e1000_express:%2 Software error (Could not allocate the NDIS receive buffers) Meaning: The NDIS receive buffer required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of receive descriptors in the adapter properties. Perform a restart.
  • Page 782 SVmco User Guidel The operating system cannot allocate PCI resources. %2: Device name Corrective action: Try again with another PCI slot. Alternatively, check for conflicts with other hardware. Remove the possibly conflicting hardware. Severity: Warning Action: ( / /T/S) 21715 e1000_express:%2 Software error (unable to claim PCI resources) Meaning: The driver cannot request PCI resources for the adapter.
  • Page 783 SVmco User Guide 21716 e1000_express:%2 Adapter error (EEPROM error) vendor-id=8086 device- id=%d revision=%r Meaning: An error may have occurred in the EEPROM of the adapter. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Replace the adapter.
  • Page 784 SVmco User Guidel Corrective action: Update the driver. Severity: Warning Action: ( / /T/S) 21718 e1000_express:%2 Software error (MDIX setting conflict with the AutoNeg Settings) Meaning: There is an inconsistency between the MDIX and AutoNeg settings. %2: Device name Corrective action: Perform a restart with AutoNeg enabled.
  • Page 785 SVmco User Guide e1000_express:%2 Adapter error (Could not start) vendor-id=8086 device- id=%d revision=%r Meaning: A connection to a supported gigabit network could not be started. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Connect the cable to the network device, and perform a restart.
  • Page 786 SVmco User Guidel Decrease the number of transmit descriptors in the adapter properties. Perform a restart. Alternatively, disable several send queues, and perform a restart. Severity: Warning Action: ( / /T/S) 21721 e1000_express:%2 Software error (failed to initialize properly) Meaning: The driver cannot be initialized properly.
  • Page 787 SVmco User Guide e1000_express:%2 Software error (Could not find a supported gigabit network connection) Meaning: The gigabit network connection cannot be detected. %2: Device name Corrective action: Reinstall the driver. Severity: Warning Action: ( / /T/S) 21723 e1000_express:%2 Adapter or Software error (Driver load error) Meaning: The driver cannot determine which supported gigabit network connection to load.
  • Page 788 SVmco User Guidel Action: ( / /T/S) 21724 e1000_express:%2 Software error (Could not assign an interrupt) Meaning: An interrupt cannot be allocated to a supported gigabit network connection. %2: Device name Corrective action: Try again with another PCI slot. Severity: Warning Action: ( / /T/S)
  • Page 789 SVmco User Guide %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Try again with another PCI slot. Alternatively, replace the adapter. Severity: Error Action: (R/M/T/S) 21726 e1000_express:%2 Adapter error (Not configured for bus mastering) vendor-id=8086 device-id=%d revision=%r Meaning: A gigabit network connection is not configured for bus mastering in the PCI BIOS.
  • Page 790 SVmco User Guidel Action: (R/M/T/S) 21727 e1000_express:%2 Software error (unable to assign PCI resources) Meaning: The operating system cannot allocate PCI resources for a gigabit network connection. %2: Device name Corrective action: Try again with another PCI slot. Alternatively, check for conflicts with other hardware.
  • Page 791 SVmco User Guide Corrective action: Delete any connection that is not a network connection. Severity: Warning Action: ( / /T/S) 21729 e1000_express:%2 Adapter error (EEPROM error) vendor-id=8086 device- id=%d revision=%r Meaning: An error may have occurred in the EEPROM for a gigabit network connection. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits)
  • Page 792 SVmco User Guidel 21730 e1000_express:%2 Software error (Could not start) Meaning: A gigabit network connection cannot be started. %2: Device name Corrective action: Update the driver. Severity: Warning Action: ( / /T/S) 21800 e1express:%2 Software error (Could not allocate The MAP REGISTERS) Meaning: Map registers required for operation cannot be allocated.
  • Page 793 SVmco User Guide Severity: Warning Action: ( / /T/S) 21801 e1express:%2 Software error (Could not assign an interrupt) Meaning: An interrupt cannot be assigned. %2: Device name Corrective action: Try again with another PCI slot. Update the driver. Severity: Error Action: ( / /T/S) 21802...
  • Page 794 SVmco User Guidel Meaning: An error may have occurred in the EEPROM of the adapter. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Replace the adapter. Severity: Error Action: (R/M/T/S) 21803 e1express:%2 Software error (Could not start) Meaning: The adapter cannot start.
  • Page 795 SVmco User Guide Action: ( / /T/S) 21804 e1express:%2 Software error (failed to initialize properly) Meaning: The driver could not be properly initialized. It may not be possible to change the adapter settings. %2: Device name Corrective action: Update the driver, and restart the computer. Severity: Warning Action:...
  • Page 796 SVmco User Guidel Corrective action: Decrease the number of transmit descriptors and receive descriptors in the adapter properties. Perform a restart. Severity: Warning Action: ( / /T/S) 21806 e1express:%2 Software error (Could not allocate memory) Meaning: Memory required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of transmit descriptors and receive descriptors in the...
  • Page 797 SVmco User Guide e1express:%2 Software error (Could not allocate resource pool) Meaning: The resource pool required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of transmit descriptors and receive descriptors in the adapter properties. Perform a restart. Severity: Error Action:...
  • Page 798 SVmco User Guidel Error Action: ( / /T/S) 21809 e1express:%2 Software error (Could not map the network adapter flash) Meaning: Network adapter flash cannot be mapped. %2: Device name Corrective action: Update the driver. Alternatively, try again with another PCI slot. Severity: Error Action:...
  • Page 799 SVmco User Guide %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Turn off the computer, and replace the network adapter. Severity: Error Action: (R/M/T/S) 21811 e1express:%2 Software error (unsupported SFP+ module) Meaning: The driver cannot be read because an unsupported SFP+ module is installed in the adapter.
  • Page 800 SVmco User Guidel Warning Action: ( / /T/S) 21812 e1express:%2 Adapter error (MAC address is invalid) vendor-id=8086 device-id=%d revision=%r Meaning: MAC address for network afapter is invalide. Corrective action: Perform a restart. If the problem persists, turn off the computer, and replace the network adapter.
  • Page 801 SVmco User Guide Perform a restart. If the problem persists, turn off the computer, and replace the network adapter. Severity: Error Action: (R/M/T/S)  ixgbn-related This section lists ixgbn-related messages. 21850 ixgbn:%2 Software error (Could not allocate The MAP REGISTERS) Meaning: Map registers required for operation cannot be allocated.
  • Page 802 SVmco User Guidel 21851 ixgbn:%2 Software error (Could not assign an interrupt) Meaning: An interrupt cannot be assigned. %2: Device name Corrective action: Try again with another PCI slot. Update the driver. Severity: Error Action: ( / /T/S) 21852 ixgbn:%2 Adapter error (EEPROM error) vendorid=8086 device-id=%d revision=%r Meaning: An error may have occurred in the EEPROM of the adapter.
  • Page 803 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: Replace the adapter. Severity: Error Action: (R/M/T/S) 21853 ixgbn:%2 Software error (Could not start) Meaning: The adapter cannot start. %2: Device name Corrective action: Update the driver. Severity: Warning Action: ( / /T/S)
  • Page 804 SVmco User Guidel ixgbn:%2 Adapter error (MAC address is invalid) vendor-id=8086 device- id=%d revision=%r Meaning: The network adapter has an invalid MAC address. %2: Device name Corrective action: Replace the adapter. Severity: Error Action: (R/M/T/S) 21855 ixgbn:%2 Software error (failed to initialize properly) Meaning: The driver could not be properly initialized.
  • Page 805 SVmco User Guide Action: ( / /T/S) 21856 ixgbn:%2 Software error (Could not allocate shared memory) Meaning: Shared memory required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of transmit descriptors and receive descriptors in the adapter properties.
  • Page 806 SVmco User Guidel Corrective action: Decrease the number of transmit descriptors and receive descriptors in the adapter properties. Perform a restart. Severity: Error Action: ( / /T/S) 21858 ixgbn:%2 Software error (Could not allocate resource pool) Meaning: The resource pool required for operation cannot be allocated. %2: Device name Corrective action: Decrease the number of transmit descriptors and receive descriptors in the...
  • Page 807 SVmco User Guide ixgbn:%2 Software error (Could not initialize scatter-gather DMA resources) Meaning: The scatter-gather DMA resources required for operation cannot be initialized. %2: Device name Corrective action: Decrease the number of transmit descriptors in the adapter properties. Perform a restart. Severity: Error Action:...
  • Page 808 SVmco User Guidel Action: ( / /T/S) 21861 ixgbn:%2 Adapter error (The fan on the network adapter has failed) vendor-id=8086 device-id=%d revision=%r Meaning: An adapter failure occurred. %2: Device name %d: (Example) 1209 %r: Numerical value (1 to 3 digits) Corrective action: Turn off the computer, and replace the network adapter.
  • Page 809 SVmco User Guide The driver cannot be read because an unsupported SFP+ module is installed in the adapter. %2: Device name Corrective action: Check whether the SFP+ module installed in the adapter is supported. If the installed SFP+ module is not supported, replace it. If the installed SFP+ module is supported, update the driver.

  • Page 810: ７．２．１４．Fibre Channel Messages [Windows]

    SVmco User Guidel Perform a restart. If the problem persists, turn off the computer, and replace the network adapter. Severity: Error Action: (R/M/T/S) ７．２．１４．Fibre Channel messages [Windows] This section lists the Fibre Channel messages in Windows. 22000 elxstor:%1 Adapter error (Severe Error = %h) vendor-id=10DF device- id=%d revision=%r Meaning: A driver, firmware, or HBA error occurred.
  • Page 811 SVmco User Guide Update or reinstall the driver. If the problem persists, replace the adapter. For the error codes, see the Emulex storport Miniport Driver manual. Severity: Error Action: (R/M/T/S) 22001 elxstor:%1 Software error (MalFunction Error = %h) Meaning: A system or user operation error occurred. %1: Device name %h: Error code (HEX) Corrective action:...

  • Page 812: ７．２．１５．Scsi/Sas Messages [Windows]

    SVmco User Guidel 22002 elxstor:%1 Software error (Command Error = %h) Meaning: A command error occurred. %1: Device name %h: Error code (HEX) Corrective action: This does not affect operation. If the error occurs frequently, contact your sales representative or a field engineer. For the error codes, see the Emulex storport Miniport Driver manual.
  • Page 813 SVmco User Guide 23000 symmpi: Adapter error (Controller Error occurred) Meaning: A driver detection error occurred. Corrective action: Update or reinstall the SAS driver. If the problem persists, replace the adapter. Severity: Error Action: (R/M/T/S) 23001 symmpi: Adapter error (timeout/illegal interrupt occurred) Meaning: A time-out or abnormal interrupt was detected.
  • Page 814 SVmco User Guidel (R/M/T/S) 23100 lsi_scsi: Adapter error (Controller Error occurred) Meaning: The driver detected an error. Corrective action: Update or reinstall the SAS driver. If the problem persists, replace the adapter. Severity: Error Action: (R/M/T/S) 23101 lsi_scsi: Adapter error (timeout/illegal interrupt occurred) Meaning: A time-out or abnormal interrupt was detected.
  • Page 815 SVmco User Guide Action: (R/M/T/S)  SAS-related This section lists SAS-related messages. 23200 lsi_sas: Adapter error (Controller Error occurred) Meaning: The SAS driver detected an error. Corrective action: A driver, adapter, or HDD error may have occurred. Contact your sales representative or a field engineer.

  • Page 816: ７．２．１６．Disk Messages [Windows]

    This section lists the disk messages in Windows. 24000 disk:\Device\* Device error (The device; \Device\*; did not respond within the timeout period.) vendor=%v model=%m serial-no=%ser Meaning: A response time-out occurred. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action:...
  • Page 817 Device error (The driver detected a controller error on \Device\*) vendor=%v model=%m serial-no=%ser Meaning: An error occurred between the controller and the device. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Confirm that the device and adapter are correctly connected. If there is no problem with connections, collect the data for investigation (e.g., QSS), and...
  • Page 818 Device error (The device; \Device\*; is not ready for access yet.) vendor=%v model=%m serial-no=%ser Meaning: The device became inaccessible. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Confirm that the device and adapter are correctly connected. If there is no problem with connections, collect the data for investigation (e.g., QSS), and...

  • Page 819: ７．２．１７．Eternus Multipath Driver Messages [Windows]

    SVmco User Guide The device has a bad block. %v: (Example) FUJITSU %m: (Example) MAP3367NC %ser: (Example) 01234567 Corrective action: Replace the device. Severity: Error Action: (R/M/T/S) ７．２．１７．ETERNUS multipath driver messages [Windows] This section lists ETERNUS multipath driver messages. 25000...
  • Page 820 SVmco User Guidel Corrective action: Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User's Guide. Severity: Warning Action: ( / /T/S) 25001 MPD:\Device\ScsiPort%2 Adapter or FC-Network error (An input/output error has occurred) vendor-id=10DF device-id=%d revision=%r Meaning: An I/O error was detected on \Device\ScsiPortP.
  • Page 821 SVmco User Guide Action: (R/M/T/S) 25002 MPD:\Device\ScsiPort%2 Adapter or FC-Network error (An input/output error has occurred) vendor-id=10DF device-id=%d revision=%r Meaning: An I/O error was detected on \Device\ScsiPortP (PathId=B, TargetId=T). %2: Scsi number %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Check the device indicated by \Device\ScsiPortP(PathId=B, TargetId=T).
  • Page 822 SVmco User Guidel MPD:\Device\ScsiPort%3 Adapter or FC-Network error (Some of the paths could not be detected) vendor-id=10DF device-id=%d revision=%r Meaning: Multipath operation could not be started for the device indicated by \Device\ScsiPortP(PathId=B, TargetId=T) because of an unplugged cable or device failure.
  • Page 823 SVmco User Guide %3: Scsi number %d: (Example) F980 %r: Numerical value (1 to 3 digits) Corrective action: Check the device indicated by \Device\ScsiPortP(PathId=B, TargetId=T). If the operating system is Windows Server 2003, identify the faulty part according to the "Procedure for Identifying the Faulty Fibre Channel (FC) Adapter Part."...

  • Page 824: Gls Messages [Windows]

    SVmco User Guidel If the operating system is Windows Server 2003, identify the faulty part according to the "Procedure for Identifying the Faulty Fibre Channel (FC) Adapter Part." Severity: Error Action: (R/M/T/S) ７．２．１８．GLS messages [Windows] This section lists Windows GLS-related messages. 27000 GLS: Software error (The physical adapter linked down) Meaning:...
  • Page 825 SVmco User Guide ( / /T/S) 27001 GLS: Software error (Failed to communicate with IP addresses to be monitored) Meaning: Communication with the ping monitoring target at its IP address failed. Corrective action: Examine the network device and NIC at the destination for any errors. Severity: Warning Action:...

  • Page 826: Serverview Raid-Related Messages [Windows]

    SVmco User Guidel Error Action: ( / /T/S) ７．２．１９．ServerView RAID-related messages [Windows] This section lists ServerView RAID-related messages. 28500 SV RAID:%2 Adapter error (BBU temperature out of range) vendor- id=1000/1734 device-id=%d revision=%r Meaning: A temperature detected by the temperature sensor on the battery exceeded the measurable range.
  • Page 827 SVmco User Guide Severity: Error Action: (R/M/T/S) 28501 SV RAID:%2 Adapter error (BBU temperature unstable) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The battery temperature is unstable. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Check the fan status in ServerView.
  • Page 828 SVmco User Guidel 28502 SV RAID:%2 Adapter error (BBU temperature above threshold) vendor- id=1000/1734 device-id=%d revision=%r Meaning: A temperature detected by the temperature sensor on the battery exceeded the upper threshold. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Check the fan status in ServerView.
  • Page 829 SVmco User Guide Meaning: A voltage detected by the voltage sensor on the battery exceeded the measurable range. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. If the error recurs, replace the possibly faulty component of the SAS interface system.
  • Page 830 SVmco User Guidel Corrective action: Replace the BBU. If the error recurs, replace the possibly faulty component of the SAS interface system. Severity: Error Action: (R/M/T/S) 28505 SV RAID:%2 Adapter error (BBU communication error) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An error occurred in communication with the BBU. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits)
  • Page 831 SVmco User Guide (R/M/T/S) 28506 SV RAID:%2 Adapter error (BBU failed) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A problem occurred in the battery. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. Severity: Error Action:...
  • Page 832 SVmco User Guidel %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. Severity: Error Action: (R/M/T/S) 28508 SV RAID:%2 Adapter error (BBU charge count exceeded) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The battery charge count exceeded the upper limit.
  • Page 833 SVmco User Guide Warning Action: (R/M/T/S) 28509 SV RAID:%2 Device error (Rebuild on disk failed) Meaning: The rebuild attempt on the HDD failed. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure.
  • Page 834 SVmco User Guidel %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure. Severity: Error Action: (R/M/T/S)
  • Page 835 SVmco User Guide 28512 SV RAID:%2 Device error (Migration aborted on logical drive) Meaning: Logical drive capacity expansion was interrupted. %2: Device name Corrective action: Reconfigure the array. Restore data from a backup. Severity: Warning Action: (R/M/T/S) 28513 SV RAID:%2 Device error (Logical drive degraded) Meaning: The logical drive entered the degraded state.
  • Page 836 SVmco User Guidel Action: (R/M/T/S) 28514 SV RAID:%2 Device error (Logical drive failed) Meaning: The logical drive entered the offline state. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action: (R/M/T/S) 28515 SV RAID:%2 Adapter error (BBU voltage problem detected) vendor- id=1000/1734 device-id=%d revision=%r Meaning:...
  • Page 837 SVmco User Guide %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. If the error recurs, replace the possibly faulty component of the SAS interface system. Severity: Error Action: (R/M/T/S) 28516 SV RAID:%2 Adapter error (BBU temperature problem detected) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An abnormal battery temperature was detected.
  • Page 838 SVmco User Guidel Severity: Error Action: (R/M/T/S) 28517 SV RAID:%2 Adapter error (BBU failed) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A battery failure occurred. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the BBU. Severity: Error Action:...
  • Page 839 SVmco User Guide SV RAID:%2 Adapter error (Fatal firmware error) vendor-id=1000 device- id=%d revision=%r Meaning: A fatal error occurred in firmware. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the possibly faulty component of the SAS interface system. Severity: Error Action:...
  • Page 840 SVmco User Guidel Corrective action: Replace the array controller. Severity: Error Action: (R/M/T/S) 28520 SV RAID:%2 Adapter error (Single-bit ECC error) vendor-id=1000 device- id=%d revision=%r Meaning: A single-bit error was detected. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller.
  • Page 841 SVmco User Guide 28521 SV RAID:%2 Adapter error (Not enough adapter memory) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The memory of the controller is insufficient. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the possibly faulty component of the SAS interface system.
  • Page 842 SVmco User Guidel %2: Device name Corrective action: Reconfigure the array. Restore data from a backup. Severity: Error Action: (R/M/T/S) 28523 SV RAID:%2 Device error (Hot spare S.M.A.R.T. polling failed on disk) Meaning: S.M.A.R.T. polling to a spare disk failed. %2: Device name Corrective action: Replace the target HDD.
  • Page 843 SVmco User Guide SV RAID:%2 Device error (Predictive failure) Meaning: An HDD failure is predicted. %2: Device name Corrective action: Perform preventive replacement of the HDD. Severity: Error Action: (R/M/T/S) 28525 SV RAID:%2 Adapter error (BBU needs to be replaced - SOH bad) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The BBU must be replaced.
  • Page 844 SVmco User Guidel Severity: Error Action: (R/M/T/S) 28526 SV RAID:%2 Adapter error (BBU removed) vendor-id=1000 device-id=%d revision=%r Meaning: The BBU was removed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Wait for battery charge to be completed. If the problem persists even after the completion of charge, replace the BBU.
  • Page 845 SVmco User Guide SV RAID:%2 Adapter error (Enclosure communication lost) vendor- id=1000/1734 device-id=%d revision=%r Meaning: The connection with the enclosure was terminated. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Review the system connection configuration. If the error recurs, replace the possibly faulty component of the SAS interface system.
  • Page 846 SVmco User Guidel %r: Numerical value (1 to 3 digits) Corrective action: Review the system connection configuration. If the error recurs, replace the possibly faulty component of the SAS interface system. Severity: Warning Action: (R/M/T/S) 28529 SV RAID:%2 Adapter error (SAS/SATA mixing not supported in enclosure) vendor-id=1000/1734 device-id=%d revision=%r Meaning: The enclosure does not support the mixture of SAS and SATA.
  • Page 847 SVmco User Guide (R/M/T/S) 28530 SV RAID:%2 Device error (Bad block table on disk is 80% full) Meaning: More than 80% of the bad block table is being used. %2: Device name Corrective action: Many defective blocks cannot be recovered. If a file cannot be read, restore the file from a backup.
  • Page 848 SVmco User Guidel Many defective blocks cannot be recovered. If a file cannot be read, restore the file from a backup. Severity: Error Action: (R/M/T/S) 28532 SV RAID:%2 Adapter error (BBU/charger problems detected; SOH bad) vendor-id=1000/1734 device-id=%d revision=%r Meaning: A BBU charger problem was detected. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits)
  • Page 849 SVmco User Guide 28533 SV RAID:%2 Adapter error (Single-bit ECC error; warning threshold exceeded) vendor-id=1000 device-id=%d revision=%r Meaning: A single-bit error was detected. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Warning Action:...
  • Page 850 SVmco User Guidel %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Warning Action: (R/M/T/S) 28535 SV RAID:%2 Adapter error (Single-bit ECC error; further reporting disabled) vendor-id=1000 device-id=%d revision=%r Meaning: A single-bit error was detected. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits)
  • Page 851 SVmco User Guide Action: (R/M/T/S) 28536 SV RAID:%2 Adapter error (Previous configuration completely missing at boot) vendor-id=1000/1734 device-id=%d revision=%r Meaning: The configuration could not be found at startup. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Power off the system.
  • Page 852 SVmco User Guidel Meaning: The logical drive entered the degraded state. %2: Device name Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 28538 SV RAID:%2 Device error (Disks missing) Meaning: The HDD does not exist. %2: Device name Corrective action: Replace the dead HDD.
  • Page 853 SVmco User Guide 28539 SV RAID:%2 Device error (State change on logical drive from operational to degraded) Meaning: The logical drive state changed from online to degraded. %2: Device name Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S)
  • Page 854 SVmco User Guidel Severity: Error Action: (R/M/T/S) 28541 SV RAID:%2 Device error (State change on logical drive from operational to failed) Meaning: The logical drive state changed from online to offline. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action:...
  • Page 855 SVmco User Guide The logical drive entered the degraded state. %2: Device name Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 28543 SV RAID:%2 Device error (State change on logical drive from degraded to partially degraded) Meaning: The logical drive entered the degraded state.
  • Page 856 SVmco User Guidel 28544 SV RAID:%2 Device error (State change on logical drive from degraded to failed) Meaning: The logical drive state changed from degraded to offline. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action:...
  • Page 857 SVmco User Guide Severity: Error Action: (R/M/T/S) 28546 SV RAID:%2 Device error (State change on logical drive from partially degraded to partially degraded) Meaning: The logical drive entered the degraded state. %2: Device name Corrective action: Replace the degraded HDD. Perform a rebuild. Severity: Error Action:...
  • Page 858 SVmco User Guidel The logical drive state changed from degraded to offline. %2: Device name Corrective action: Take corrective action according to the multi-dead recovery procedure. Severity: Error Action: (R/M/T/S) 28548 SV RAID:%2 Device error (State change on logical drive from failed to failed) Meaning: The logical drive entered the offline state.
  • Page 859 SVmco User Guide 28549 SV RAID:%2 Device error (State change by user on disk from failed to failed) Meaning: The HDD entered the failed state. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 28550 SV RAID:%2 Device error (State change by user on disk from hotspare to...
  • Page 860 SVmco User Guidel Severity: Error Action: (R/M/T/S) 28551 SV RAID:%2 Device error (State change by user on disk from rebuilding to failed) Meaning: The HDD state changed from rebuilding to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action:...
  • Page 861 SVmco User Guide The HDD state changed from operational to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S) 28553 SV RAID:%2 Device error (State change on disk from failed to failed) Meaning: The HDD entered the failed state.
  • Page 862 SVmco User Guidel 28554 SV RAID:%2 Device error (State change on disk from hot spare to failed) Meaning: Replace the dead HDD. Set HotSpare. %2: Device name Corrective action: Replace the dead HDD. Set HotSpare. Severity: Error Action: (R/M/T/S) 28555 SV RAID:%2 Device error (State change on disk from rebuilding to failed) Meaning: Replace the dead HDD.
  • Page 863 SVmco User Guide Action: (R/M/T/S) 28556 SV RAID:%2 Device error (State change on disk from operational to failed) Meaning: The HDD state changed from operational to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action: (R/M/T/S)
  • Page 864 SVmco User Guidel Replace the HDD. Perform a rebuild. If the Fault LED is not on, a SAS interface system failure may have occurred. Replace the possibly faulty component of the SAS interface system. However, this event may have occurred at operating system startup after the optional card or the hard disk of the server where this product is installed was added or removed.
  • Page 865 SVmco User Guide the array. There is no problem if the array is recognized as being in the normal state. Also, if the error occurred after a change to the array configuration, no action is necessary. If the error occurred during normal operation or after maintenance work, power off the system, and confirm that the HDD is correctly connected.
  • Page 866 SVmco User Guidel Action: (R/M/T/S) 28560 SV RAID:%2 Device error (State change by user on disk from offline to failed) Meaning: The HDD state changed from offline to failed. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action:...
  • Page 867 SVmco User Guide Corrective action: Replace the offline HDD. Perform a rebuild. Severity: Warning Action: (R/M/T/S) 28562 SV RAID:%2 Device error (State change by user on disk from rebuilding to offline) Meaning: The HDD state changed from rebuilding to offline. %2: Device name Corrective action: Replace the offline HDD.
  • Page 868 SVmco User Guidel SV RAID:%2 Device error (State change on disk from hot spare to offline) Meaning: The HDD state changed from HotSpare to offline. %2: Device name Corrective action: Replace the offline HDD. Perform a rebuild. For multi-dead, take corrective action according to the multi-dead recovery procedure.
  • Page 869 SVmco User Guide Error Action: (R/M/T/S) 28565 SV RAID:%2 Device error (State change on disk from operational to offline) Meaning: The HDD state changed from operational to offline. %2: Device name Corrective action: Replace the failed HDD. Perform a rebuild. Severity: Error Action:...
  • Page 870 SVmco User Guidel Corrective action: Replace the offline HDD. Perform a rebuild. For multi-dead, take corrective action according to the multi-dead recovery procedure. Severity: Warning Action: (R/M/T/S) 28567 SV RAID:%2 Adapter error (SAS port lost link) vendor-id=1000/1734 device- id=%d revision=%r Meaning: The SAS link was terminated.
  • Page 871 SVmco User Guide (R/M/T/S) 28568 SV RAID:%2 Adapter error (Adapter missing after reboot) vendor- id=1000/1734 device-id=%d revision=%r Meaning: After the restart, the SAS array controller card could not be found. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Confirm the Enable (RAID)/Disable (NATIVE) setting of the SAS array controller card in the system BIOS.
  • Page 872 SVmco User Guidel An error was detected in the IO processor of the controller. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Review the system connection configuration. If the problem persists, replace the controller.
  • Page 873 SVmco User Guide Action: (R/M/T/S) 28571 SV RAID:%2 Device error (Microcode update failed on disk) Meaning: The HDD firmware update failed. %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild. Severity: Warning Action: (R/M/T/S) 28572...
  • Page 874 SVmco User Guidel Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure. Severity: Error Action: (R/M/T/S) 28573 SV RAID:%2 Device error (Adapter cache pinned for missing or offline logical drives)
  • Page 875 SVmco User Guide (R/M/T/S) 28574 SV RAID:%2 Device error (Adapter cache discarded by user for missing logical drives) Meaning: The cached data of the SAS array controller card was lost. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure.
  • Page 876 SVmco User Guidel Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure. Severity: Info Action: (R/M/T/S) 28576 SV RAID:%2 Adapter error (Internal hardware error) vendor-id=1000/1734 device-id=%d revision=%r...
  • Page 877 SVmco User Guide (R/M/T/S) 28577 SV RAID:%2 Adapter error (Internal hardware error during POST) vendor- id=1000/1734 device-id=%d revision=%r Meaning: An error was detected on the SAS array controller card. %2: Device name %d: (Example) 0060/10F9 (device-id/sub device-id) %r: Numerical value (1 to 3 digits) Corrective action: Replace the SAS array controller card.
  • Page 878 SVmco User Guidel %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild. Severity: Info Action: (R/M/T/S) 28579 SV RAID:%2 Device error (Disk failed due to bad block table overflow) Meaning: The HDD failed because of a bad block table overflow. %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild.
  • Page 879 SVmco User Guide SV RAID:%2 Device error (Disk failure detected during POST) Meaning: An HDD failure was detected during POST. %2: Device name Corrective action: If the HDD is faulty, replace the HDD, and perform a rebuild. Severity: Error Action: (R/M/T/S) 28581 SV RAID:%2 Adapter error (Failure detected during POST) vendor-...
  • Page 880 SVmco User Guidel Severity: Error Action: (R/M/T/S) 28582 SV RAID:%2 Device error (Multiple failure on disk detected) Meaning: More than one HDD failed. %2: Device name Corrective action: If the target logical drive is degraded, replace the HDD, and perform a rebuild. If the target logical drive is offline, take corrective action according to the multi- dead recovery procedure.
  • Page 881 SVmco User Guide Meaning: The hard disk did not enter the ready state. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action: (R/M/T/S) 28584 SV RAID:%2 Adapter error (Internal software interface error) vendor- id=1000 device-id=%d revision=%r Meaning: An internal software error occurred.
  • Page 882 SVmco User Guidel Warning Action: (R/M/T/S) 28585 SV RAID:%2 Adapter error (Device open error) vendor-id=1000 device- id=%d revision=%r Meaning: A device open error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the version number of the device driver is correct. Severity: Warning Action:...
  • Page 883 SVmco User Guide Meaning: An I/O control error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Confirm that the version number of the device driver is correct. Severity: Warning Action: (R/M/T/S) 28587 SV RAID:%2 Adapter error (Insufficient application memory) vendor- id=1000 device-id=%d revision=%r Meaning:...
  • Page 884 SVmco User Guidel Replace the array controller. Severity: Warning Action: (R/M/T/S) 28588 SV RAID:%2 Adapter error (System API error) vendor-id=1000 device- id=%d revision=%r Meaning: A system API error occurred. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller.
  • Page 885 SVmco User Guide 28589 SV RAID:%2 Adapter error (Firmware initialization failed) vendor-id=1000 device-id=%d revision=%r Meaning: Initialization of the firmware failed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Error Action: (R/M/T/S)
  • Page 886 SVmco User Guidel %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller. Severity: Error Action: (R/M/T/S) 28591 SV RAID:%2 Adapter error (BBU requires reconditioning; please initiate recalibration) vendor-id=1000 device-id=%d revision=%r Meaning: The BBU needs reconditioning. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action:...
  • Page 887 SVmco User Guide Action: (R/M/T/S) 28592 SV RAID: Software error (Task for object cannot be started. The scheduler has disabled the task) Meaning: A task could not be started. Corrective action: Review the start time of the task. Reconfigure it. The Patrol Read mode or Auto Learn mode setting may be causing the problem.
  • Page 888 SVmco User Guidel %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Power off the system. Then, confirm that the hard disk, SAS/SATA cable, power supply, and other components are correctly connected. If the error recurs, replace the relevant component on the SAS interface, such as the SAS/SATA cable, expander, and backplane.
  • Page 889 SVmco User Guide Action: (R/M/T/S) 28595 SV RAID:%2 Device error (State change on disk from copyback to offline) Meaning: The HDD state changed from copyback to offline. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...
  • Page 890 SVmco User Guidel If the hard disk is faulty, replace it. Severity: Error Action: (R/M/T/S) 28597 SV RAID:%2 Device error (State change on disk from JBOD to offline) Meaning: The HDD state changed from JBOD to offline. %2: Device name Corrective action: If the hard disk is faulty, replace it.
  • Page 891 SVmco User Guide Meaning: A user changed the HDD state from copyback to failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action: (R/M/T/S) 28599 SV RAID:%2 Device error (State change by user on disk from copyback to offline) Meaning: A user changed the HDD state from copyback to offline.
  • Page 892 SVmco User Guidel (R/M/T/S) 28600 SV RAID:%2 Device error (State change by user on disk from JBOD to failed) Meaning: A user changed the HDD state from JBOD to failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action:...
  • Page 893 SVmco User Guide %r: Numerical value (1 to 3 digits) Corrective action: This function is not supported. Check the array controller settings. Severity: Warning Action: (R/M/T/S) 28602 SV RAID:%2 Adapter error (Logical drive secure failed) vendor-id=1000 device-id=%d revision=%r Meaning: Logical drive secure failed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits)
  • Page 894 SVmco User Guidel (R/M/T/S) 28603 SV RAID:%2 Adapter error (Controller encountered a fatal error and was reset) vendor-id=1000 device-id=%d revision=%r Meaning: The controller produced a fatal error and was reset. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Replace the array controller.
  • Page 895 SVmco User Guide %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Error Action: (R/M/T/S) 28605 SV RAID:%2 Device error (Power state change failed on disk) Meaning: The disk power state changed from active to stop. %2: Device name Corrective action: If the hard disk is faulty, replace it.
  • Page 896 SVmco User Guidel SV RAID:%2 Device error (Power state change failed on disk (from stopped to active)) Meaning: A power state change from stopped to active failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...
  • Page 897 SVmco User Guide Action: (R/M/T/S) 28608 SV RAID:%2 Adapter error (Adapter has been replaced during reboot) vendor-id=1000 device-id=%d revision=%r Meaning: The adapter was replaced during a reboot. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: No action is necessary.
  • Page 898 SVmco User Guidel The enclosure power supply was removed. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Check the enclosure status. Severity: Warning Action: (R/M/T/S) 28610 SV RAID:%2 Adapter error (Enclosure power supply turned off) vendor- id=1000 device-id=%d revision=%r Meaning: The enclosure power supply was turned off.
  • Page 899 SVmco User Guide Severity: Warning Action: (R/M/T/S) 28611 SV RAID:%2 Adapter error (Enclosure temperature sensor below warning threshold) vendor-id=1000 device-id=%d revision=%r Meaning: The threshold for the temperature sensor in the enclosure is below the warning level. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Recheck the server environment temperature.
  • Page 900 SVmco User Guidel 28612 SV RAID:%2 Adapter error (Enclosure temperature sensor below error threshold) vendor-id=1000 device-id=%d revision=%r Meaning: The threshold for the temperature sensor in the enclosure is below the error level. %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Recheck the server environment temperature.
  • Page 901 SVmco User Guide %2: Device name %d: (Example) 0079 %r: Numerical value (1 to 3 digits) Corrective action: Recheck the server environment temperature. Check the state of the fan. If the error recurs after you rechecked the environment temperature, replace the relevant enclosure component.
  • Page 902 SVmco User Guidel Recheck the server environment temperature. Check the state of the fan. If the error recurs after you rechecked the environment temperature, replace the relevant enclosure component. Severity: Error Action: (R/M/T/S) 28615 SV RAID:%2 Device error (Power state change failed on disk (from active to transition)) Meaning: A power state change from active to transition failed.
  • Page 903 SVmco User Guide SV RAID:%2 Device error (Power state change failed on disk (from stopped to transition)) Meaning: A power state change from stopped to transition failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...

  • Page 904: Stop Error Message [Windows]

    SVmco User Guidel Action: (R/M/T/S) 28618 SV RAID:%2 Device error (Power state change failed on disk (from transition to stopped)) Meaning: A power state change from transition to stopped failed. %2: Device name Corrective action: If the hard disk is faulty, replace it. Severity: Warning Action:...
  • Page 905 SVmco User Guide Software error (windows stop error occurred) Meaning: A STOP ERROR occurred in Windows. Corrective action: Contact your sales representative or a field engineer. Severity: Error Action: (R/M/T/S)

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