Troubleshooting Your Hp Ipaq; Power - HP Hw6510 - iPAQ Mobile Messenger Smartphone 55 MB Maintenance Manual
Hp ipaq hw6500 mobile messenger series product maintenance guide
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- User manual (192 pages) ,
- Manual (56 pages) ,
- Introduction manual (7 pages)
Table of Contents
430524-001.book Page 14 Tuesday, May 2, 2006 2:05 PM
Troubleshooting your HP iPAQ
Power
Question
How do I know that my
HP iPAQ is charging?
How do I know that my
HP iPAQ is completely
charged?
How can I find out how
much of my battery is
left?
Why does my HP iPAQ
turn off whenever I
don't use it for a few
minutes?
Why can't I turn on my
HP iPAQ?
Why does my screen
freeze, respond slowly,
or doesn't respond?
Why can't I turn my
phone on and place
calls?
What do I do if my
screen fades out
instead of turns off?
Answer
When your device is plugged into the AC adapter or charging
cradle, the amber LED shows and stays constant. This indicates that
your device is charging.
When your device has completed charging, the green LED shows
and stays constant. This indicates a complete charge.
On the TodayPanel Lite, tap the Battery icon. On the Main
tab, there are the two meters and unused percentage of power for
both the main and backup batteries.
Your HP iPAQ is actually going into Suspend mode. While it is in
Suspend mode, your device is conserving energy, but it is still
monitoring your mobile phone network and the screen turns on
again whenever you receive a phone call or a notification appears.
Try one or all of the following:
1.
Perform a soft reset. Refer to the information on Resetting
Your Device for more details.
2.
Remove and re-insert the battery, hold the power button for 2
seconds and the unit will power on.
3.
Connect the unit to the AC Adapter or HP iPAQ Cradle
connected to an electrical outlet to recharge the battery, once
the amber charge light is active press the power button.
4.
Check the underside of the battery cover and verify that the two
hooks on the left side are present.
5.
Install a new battery cover.
Sometimes, your device freezes because there are too many
applications accessing the central processing unit. Perform a soft
reset on your HP iPAQ to see if this remedies the issue. Refer to the
information on Resetting Your Device for more details. Try
closing programs, from the Start menu, tap Settings > System
Memory > Running Programs.
If the problem persists, perform a hard reset.
•
Check to see if your SIM card is properly inserted in your
HP iPAQ.
•
Be sure the battery in your HP iPAQ is charged.
•
If the HP iPAQ is powered on and the phone is unable to place
a call, contact your mobile phone service provider for help.
If the screen fades out instead of turns off, you have depleted your
main battery and your device is now using the backup battery to
retain your data or the battery cover is improperly installed or
broken. Remove the battery cover and ensure that the hooks are
present and undamaged. If the battery door is undamaged,
replace the battery cover according to the steps provided and
attach your device to a power source as soon as possible, so you
do not lose your data.
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