HP C7745NB - SureStore DLT Tape Autoloader 1/9 Service Manual

Hp surestore tape autoloader model 1/9 user and service guide
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hp surestore tape
autoloader user and
model 1/9
service guide
Part Number: C9254-90000
Edition 4
November 2002
© 2002 Hewlett-Packard Company
Table of Contents
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Summary of Contents for HP C7745NB - SureStore DLT Tape Autoloader 1/9

  • Page 1 1/9 service guide Part Number: C9254-90000 Edition 4 November 2002 © 2002 Hewlett-Packard Company...
  • Page 2 OF MERCHANTABILITY, SATISFACTORY workmanship for the period specified above. If QUALITY, AND FITNESS FOR A PARTICULAR Hewlett-Packard receives notice of such defects PURPOSE. during the warranty period, Hewlett-Packard will, HP will be liable for damage to tangible property...
  • Page 3: In This Manual

    Typographical Conventions and In This Manual Terms Chapter 1 Autoloader Installation: Describes how to install, rackmount, connect, Bold: Menu choices and screens on the and power on the autoloader. library. Chapter 2 Autoloader Operations: Describes [Bold]: Soft keys to press on the library. the front panel menu structure, Host and SCSI commands.
  • Page 4 Printing History Edition 1 May 2000: C7145-90000 Initial printing. Edition 2 November 2000: C7145-90005 Added references to the HP Tape Library and Autoloader Drive Manual for specific information for all drive and media types available with the autoloader. Added information about HP Library &...
  • Page 11: Table Of Contents

    Autoloader Installation Chapter Overview This chapter contains information on the following: Identifying Product Components on page 12 Understanding Autoloader Features on page 14 Preparing the Autoloader for Installation on page 17 Installing the Autoloader into a Rack on page 21 Preparing the Host for Installation on page 28 Preparing the Autoloader for Installation...
  • Page 12: Identifying Product Components

    Identifying Product Components Table 1 Standard Accessory Kit Included with the Autoloader Component Description SCSI interface cable Two-meter SCSI cable with 68-pin connectors. SCSI terminator 68-pin SCSI terminator (HVDS or LVDS) to terminate the SCSI chain. SCSI jumper cable 68-pin cable that connects the controller to the drive. Power cord Localized power cord.
  • Page 13 Note Visit http://www.hp.com/support to view localized versions of the manual, access the HP Library & Tape Tools support diagnostic utility, and obtain backup software information for the autoloader. Table 2 Additional Accessories Component Description Remote management card Enables web management and monitoring of the autoloader through a network connection.
  • Page 14: Understanding Autoloader Features

    Understanding Autoloader Features Front Panel Overview Remember to: Remove the internal packaging inside the autoloader front door on page 17). (see Preparing the Autoloader for Installation Install the pull-out information tab in the front slot (see Preparing the Autoloader for Installation on page 17).
  • Page 15 Back Panel Overview Autoloader controller card Power supply Remote management card (optional) Drive module Chapter 1 Understanding Autoloader Features...
  • Page 16 Internal Overview The autoloader includes the following tape storage components: Removable magazine with slots numbered 1-6 Internal back storage slots with slots numbered 7-9 Understanding Autoloader Features Chapter 1...
  • Page 17: Preparing The Autoloader For Installation

    Preparing the Autoloader for Installation To prepare the autoloader for installation, remove the internal packaging from the autoloader and install the pull-out information tabs. Removing Internal Packaging Caution Do not power on the autoloader before removing the internal packaging. To remove the internal packaging, open the autoloader front door and pull the foam packaging out from around the magazine.
  • Page 18 Installing the Pull-Out Information Tab Select the tab in the language that you prefer, and insert it into the slot on the front of the autoloader (see Front Panel Overview on page 14). The tab will snap into place when you push it to the back of the slot. Note You might need to forcefully push the tab all the way to the back of the slot for it to click into place.
  • Page 19: Choosing A Location

    Choosing a Location Choose a location that meets the following criteria. Table 3 Location Criteria Weight 23 kg (50 lbs) Room 10-35º C (50-95º F) temperature Power AC power voltage: 100-127 V or 200-240 V source Line frequency: 50-60 Hz Note Locate the AC outlet near the autoloader.
  • Page 20 Installing a Standalone Autoloader in a Rack To install a standalone autoloader into a rack, remove the cover and feet by following these steps: 1. Remove the cover by loosening the four T15 screws (two on each side of the autoloader) that secure the cover to the chassis (see Figure 2.
  • Page 21: Installing The Autoloader Into A Rack

    Installing the Autoloader into a Rack The rackmount tray holds two autoloaders side-by-side and requires 6 EIA (26.67cm or 10.5 inches) of clearance in the rack. For standalone autoloaders, see on page 28. Preparing the Host for Installation Tools and Parts Ensure that you have the following: Phillips #2 screwdriver Torx screwdriver with T-15, T-20, and T-25 bits...
  • Page 22 Rackmounting the Autoloader Remember to: Remove the cosmetic enclosure and feet if you are installing a standalone autoloader into a rack (see Installing a Standalone Autoloader in a Rack on page 20). Rackmounting Overview Here is an overview of the rackmounting procedures that are described on the following pages.
  • Page 23 Caution Ensure that the rack and all equipment mounted in the rack have a reliable ground connection. Verify that the total current of the rack components does not exceed the current rating of the power distribution unit or outlet receptacles. 1.
  • Page 24 2. Secure the hold-down bar to the inside of the mounting rail by following the steps below (see Figure 5). You will need one hold-down bar for each autoloader. a. Align the guide pin on the hold-down bar with the top hole on the inside edge of the mounting rail.
  • Page 25 5. Install the 55-mm spacer bracket to each front rack column by aligning the top of the bracket with the top clip nut and tightening the two pre-installed Phillips screws (see Figure 6. Slide the tray on top of the mounting rails to the back of the rack (see Figure 7.
  • Page 26 9. Install the trim brackets and filler panel by following these steps: Insert the right trim bracket on the right side of the autoloader by aligning the slotted holes on the trim bracket with the guide pins on the autoloader (the right and left trim brackets are different, (see Figure 7 on page 26).
  • Page 27 10. Check that the trim bracket (or filler panel) aligns with the 55-mm spacer bracket on the rack. Tighten the screw on the trim bracket and filler panel to secure the parts together and secure the autoloader to the rack. Figure 8 Installing the Autoloader Chapter 1...
  • Page 28: Preparing The Host For Installation

    Preparing the Host for Installation Remember to: http://www.hp.com/go/storage Review the contents at for more information on obtaining and using backup software with the autoloader. Ensure you have a host SCSI bus adapter card that is compatible with the autoloader. Install the SCSI host bus adapter card, software, and compatible drivers. Refer to the host computer user manual and SCSI bus adapter card instructions, and follow these general steps: When the host is powered on, install a driver and/or software into the...
  • Page 29: Connecting And Powering On The Autoloader

    Connecting and Powering on the Autoloader Remember to: Remove the internal packaging inside the autoloader (see Figure 1 page 17). Refer to the ANSI SCSI specification and SCSI Cable Specifications page 116 for more information on cable length requirements. Connect the autoloader as follows (see Figure 9 on page 30 for a cabling illustration):...
  • Page 30 Caution To disconnect all power from the autoloader, pull the power cord from the outlet. 9. Go to the front of the autoloader, and power it on by pressing the power (standby) switch in the top right corner. After the power-up test completes, you will see the default Home screen on the front panel display (see Front Panel Overview...
  • Page 31: Verifying The Host Configuration

    Verifying the Host Configuration Remember to: Check that the autoloader is properly connected to the host (see Figure 9 on page 30). Power on the autoloader and then the host (see Figure 9 on page 30). Verify that your backup software package is compatible with your autoloader.
  • Page 32: Sun Solaris

    Using HP Library & Tape Tools You can also check the installation with HP Library & Tape Tools available from www.hp.com/support/TapeTools. With HP Library & Tape Tools installed on your host computer, you can do the following and more: Identify all SCSI and Fibre Channel devices connected to your system View detailed configuration, identification, inventory, and drive information for the library.
  • Page 33 HP-UX and MPE/iX For more information on configuring these operating systems and verifying the connection, see the online configuration and diagnostic guide at www.hp.com/go/support. Search for the library model and then select [Manuals]. You can also check that the autoloader is installed correctly by looking for the autoloader and drive devices after powering up the host (see Setting SCSI IDs on page 62 for the autoloader’s default SCSI IDs).
  • Page 34 Verifying the Host Configuration Chapter 1...
  • Page 39 Information Operations Administration Service Loader Information Drive Operations Information Information Drive Information Open Door Operations Operations Change Change View Configuration Configuration Configuration Firmware Revisions Run Test (with Run Test additional capability) Date and Time Online Drive Repair Online Drive Repair Set Date and Time Set Date and Time Upgrade Drive...
  • Page 61 Configuration Options Random Mode Autodetect Mode Stacker Mode (still available on the SCSI (default, still available on the (not available on the SCSI bus) SCSI bus) bus) Choose Circular On/Off Choose Circular On/Off Autoload = Off Choose Autoload On/Off...
  • Page 70 Identify the type of error. There is no hardware error. The autoloader is Is the front panel LED flashing partially available and still No, solid amber amber? operational. See the Partial Availability section of this chapter. Yes. Follow the recommendations on the front panel and in this manual.
  • Page 71 Soft (Recovered) Partial Host, Software, Hard Errors Errors Availability State and Media Errors SCSI Host Bus Front panel LED is Front panel LED is Front panel LED is Adapter Card flashing green solid amber flashing amber Driver conflicts Incompatible HBA Library had error, but Library has a condition Library had error and...
  • Page 73 Monitor and track components that might fail. See error history to Review the soft error log determine why other errors have occurred. Identify the reason for backup software timeouts.
  • Page 79 Ensure the LED on the front panel is not flashing amber. Flashing amber indicates a hardware error. Check the hard and soft error logs. Verify the autoloader hardware is correctly Run a Wellness Test from the autoloader front panel. operating. Ensure the backup software has the Loader Module or Changer option to communicate with the autoloader robotics or use the Stacker operating mode from the autoloader front panel.
  • Page 83 10/100 Base T Ready RS-232...
  • Page 84 Attention Drive Power...
  • Page 119 7DEOH 8VLQJ /('V WR 'LDJQRVH 6WDWXV 8VLQJ /('V WR 'LDJQRVH 6WDWXV...
  • Page 121 5HFDOLEUDWH /RDGHU ,QYHQWRU\ &KHFN...
  • Page 122 &RPPRQ (UURU &RGH 4XDOLILHUV...
  • Page 123 &RPPRQ (UURU &RGH 4XDOLILHUV 8VLQJ /('V WR 'LDJQRVH 6WDWXV &RPPRQ (UURU &RGH 4XDOLILHUV...
  • Page 124 8VLQJ /('V WR 'LDJQRVH 6WDWXV...
  • Page 125 &RPPRQ (UURU &RGH 4XDOLILHUV &RPPRQ (UURU &RGH 4XDOLILHUV &RPPRQ (UURU &RGH 4XDOLILHUV...
  • Page 126 &RPPRQ (UURU &RGH 4XDOLILHUV &RPPRQ (UURU &RGH 4XDOLILHUV...
  • Page 127 $XWRORDGHU (UURU &RGHV...
  • Page 138 Australia + 61 3 8877 8000 China + 86 (0) 10 6564 5959 Hong Kong 800 96 7729 India + 91 11 682 6035 Indonesia + 62 21 350 3408 Japan + 81 3 3335 8333 Korea + 82 2 3270 0700 Outside Seoul 080 999 0700 Malaysia...
  • Page 147 Media access control address - a unique hardware-based address that identifies each node on a network. Partly Available...
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