Page 1: User Guide
HP ProLiant ML570 Generation 3 Server User Guide February 2006 (Fourth Edition) Part Number 374178-004...
Page 2 © Copyright 2004, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents Server component identification...................... 7 Front panel components (SCSI)........................7 Front panel components (SAS) ........................8 Front panel LEDs and buttons ........................9 Rear panel components..........................10 Rear panel LEDs and buttons........................11 System board components........................12 System maintenance switches......................13 System LEDs and internal health LED combinations..................
Page 4 Hot-plug SCSI hard drive options....................... 44 Installing hot-plug SCSI hard drives ....................44 Hot-plug SAS hard drive options ....................... 45 Installing a hot-plug SAS hard drive ....................46 Redundant hot-plug fans ........................... 47 Installing hot-plug fans........................47 Replacing hot-plug fans ........................48 Redundant hot-plug power supply......................
Page 5 ROMPaq utility..........................89 Integrated Lights-Out technology ...................... 89 StorageWorks library and tape tools....................89 HP Systems Insight Manager ......................90 Management Agents........................90 Redundant ROM support ........................ 90 USB support..........................90 Diagnostic tools ............................91 HP Insight Diagnostics ........................91 Integrated Management Log ......................
Page 6 Modifications............................115 Cables ..............................115 Mouse compliance statement ........................115 Canadian notice (Avis Canadien)......................115 European Union regulatory notice ......................115 Japanese notice ............................ 116 BSMI notice ............................117 Korean notice ............................117 Laser compliance ..........................117 Battery replacement notice........................118 Taiwan battery recycling notice.......................
Page 7: Server Component Identification
Server component identification In this section Front panel components (SCSI) ........................7 Front panel components (SAS) ........................8 Front panel LEDs and buttons ........................9 Rear panel components........................... 10 Rear panel LEDs and buttons ........................11 System board components........................12 System LEDs and internal health LED combinations ..................
Page 8: Front Panel Components (Sas)
Item Description DVD-ROM drive USB port Tape drive blank SCSI channel 2 (channels 0 and 1) SCSI channel 1 (channels 0-7) Front panel components (SAS) Item Description Diskette drive blank DVD-ROM drive USB port Tape drive blank SAS hard drives (SAS IDs 1 through 18) Server component identification 8...
Page 9: Front Panel Leds And Buttons
Front panel LEDs and buttons Item Description Status UID switch and LED Blue = Activated Flashing blue = System being managed remotely Off = Deactivated Internal system health LED Green = Normal (system on) Flashing Amber = System health is degraded Flashing Red = System health is critical External system health Green = Normal (system on)
Page 10: Rear Panel Components
Rear panel components Item Description NIC 2 NIC 1 USB Ports Parallel port 64-bit/100-MHz PCI-X slot 1 64-bit/100-MHz PCI-X slot 2 64-bit/100-MHz PCI-X slot 3 64-bit/100-MHz PCI-X slot 4 PCI Express x4 slot 5 PCI Express x4 slot 6 PCI Express x4 slot 7 PCI Express x4 slot 8 64-bit/133-MHz PCI-X hot-plug slot 9 64-bit/133-MHz PCI-X hot-plug slot 10...
Page 11: Rear Panel Leds And Buttons
Rear panel LEDs and buttons Item Description LED color Status Unit ID LED Blue On = Activated Flashing = System remotely managed Off = Deactivated NIC Activity LED Green On or flashing = Linked to network (Integrated NC7782) Off = Not linked to network NIC Link LED Green On = Network activity...
Page 12: System Board Components
System board components Item Description 64-bit/133-MHz PCI-X Hot-Plug slot 10 64-bit/133-MHz PCI-X Hot-Plug slot 9 PCI Express x4 slot 8 PCI Express x4 slot 7 PCI Express x4 slot 6 PCI Express x4 slot 5 64-bit/100-MHz PCI-X slot 4 64-bit/100-MHz PCI-X slot 3 64-bit/100-MHz PCI-X slot 2 64-bit/100-MHz PCI-X slot 1 Memory board slot 1...
Page 13: System Maintenance Switches
Item Description Fan board signal connector Fan board power connector Processor socket 1 Power connector RILOE II connector Power connector Fan connector Fan connector Power supply signal connector USB option connector SCSI connector 2 SCSI connector 1 PCI hot-plug board connector System maintenance switches The system maintenance switch (SW1) is an eight-position switch that is reserved.
Page 14: System Leds And Internal Health Led Combinations
Position Description Function Invalid Off = Normal configuration On = ROM treats system configuration as invalid Reserved Reserved When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information.
Page 15: System Board Leds And Quickfind Diagnostic Display Codes
System LED and color Internal health LED Status color System temperature Flashing red System temperature has exceeded OS cautionary level or alert (amber) critical hardware level. Fan (amber) Flashing red A required fan has failed. Fan (amber) Flashing amber A redundant fan has failed. System board LEDs and QuickFind Diagnostic display codes In normal operations, all the LEDs are off unless one of the components fails.
Page 16: Sas-Sata Device Numbers
Code Component Explanation Processor 4 unsupported Processor 4 unsupported. Replace with a supported processor. Processor 1 is missing Processor 1 is missing, and is required to boot. Install Processor 1. If processor 4 is installed and the system is booting up, the P1 code and Port 84/85 will be displayed for 1 second each to show the unit is booting.
Page 17: Sata Or Sas Hard Drive Leds
SATA or SAS hard drive LEDs Item LED description Status Fault/UID status Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity Online/Activity status Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity...
Page 18: Hard Drive Bay Numbering
Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing regularly Do not remove the drive. Removing a drive may (1 Hz) terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe migration.
Page 19: Hot-Plug Scsi Hard Drive Leds
Hot-plug SCSI hard drive LEDs Item LED Description Status Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity Online status On = Drive is part of an array and is currently working.
Page 20: Memory Board Leds And Components
Activity Online LED Fault LED Interpretation LED (1) On or Flashing Do not remove the drive. Removing a drive may flashing terminate the current operation and cause data loss. The drive is rebuilding or undergoing capacity expansion. Do not remove the drive. The drive is being accessed, but (1) it is not configured as part of an array;...
Page 21 If removal of a single memory board is required and it is the only memory board, power down the server and make the necessary memory changes. Item Description Status Release Latch Ejector Lever Locking Switch Removable Green = OK to remove the board Off = Do not remove if the system is on DIMM 1 LED Green = DIMM installed...
Page 22 Item Description Status DIMM 5 LED Green = DIMM installed Amber = Failed or degraded DIMM Flashing amber = DIMM configuration error Off = No DIMM installed DIMM 6 LED Green = DIMM installed Amber = Failed or degraded DIMM Flashing amber = DIMM configuration error Off = No DIMM installed Online Spare LED...
Page 23: Dimm Slot Locations
Advanced ECC Online Spare Hot-Plug Hot-Plug RAID Memory Memory Mirrored Memory Memory DIMM 1 to 6, Green Green Green Green if populated Online Spare Green status Mirrored Green status RAID status Green Board Green Green Removable DIMM slot locations DIMM slot Description Bank PC2-3200R DIMM slot Bank A...
Page 24: Hot-Plug Power Supply Leds
Hot-plug power supply LEDs Item Description Primary power supply power LED (green) Primary power supply fail LED (amber) Redundant power supply power LED (green) Redundant power supply fail LED (amber) Power supply condition Power LED Fail LED (green) (amber) No AC power to all power supply units No AC power to this power supply unit only or power supply failure...
Page 25: Fan Locations
Fan locations Item Description Configuration Fan 1 Redundant Fan 2 Primary Fan 3 Redundant Fan 4 Primary Fan 5 Redundant Fan 6 Primary Hot-plug fan LEDs Server component identification 25...
Page 26 Status Green = Operating normally Amber = Failed Off = No power Server component identification 26...
Page 27: Server Operations
Server operations In this section Power up the server ..........................27 Power down the server..........................27 Extending the server from the rack......................27 Unlocking and removing the tower bezel ....................29 Removing the rack bezel ......................... 30 Access panel ............................31 Power up the server To power up the server, press the Power On/Standby button.
Page 28 Extend the server on the rack rails until the server rail-release latches engage. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.
Page 29: Unlocking And Removing The Tower Bezel
Unlocking and removing the tower bezel Tower servers have a bezel that must be unlocked and opened before accessing the hard drive cage, diskette drive, DVD drive, and the power switch. In addition, the bezel is also removable when converting from a tower server to a rack server.
Page 30: Removing The Rack Bezel
If necessary, remove the tower bezel. Removing the rack bezel The rack bezel must remain installed during normal server operations. The rack bezel remains installed for all hardware options installations, except for the following situations: • Removing or replace a SCSI hard drive cage •...
Page 31: Access Panel
Release the snap at the base of the rack bezel and remove the rack bezel. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.
Page 32: Server Setup
Server setup In this section Optional installation services ........................32 Rack planning resources ......................... 33 Optimum environment..........................33 Rack warnings and cautions ........................35 Identifying rack server shipping carton contents ..................36 Identifying tower server shipping carton contents ..................36 Installing hardware options ........................
Page 33: Rack Planning Resources
(http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).
Page 34: Temperature Requirements
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
Page 35: Rack Warnings And Cautions
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
Page 36: Identifying Rack Server Shipping Carton Contents
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Identifying rack server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
Page 37: Setting Up A Tower Server
Setting up a tower server Follow these steps to set up a tower model server. If you are going to install the server into a rack, refer to the rack installation section ("Installing the server into the rack" on page 37). Connect peripheral devices to the server.
Page 38: Powering Up And Configuring The Server
Powering up and configuring the server To power up the server, press the Power On/Standby button. While the server boots, RBSU is automatically configured to prepare the server for operating system installation. To manually configure the utilities, press the F9 key when prompted during the boot process to change the server settings using RBSU.
Page 39: Hardware Options Installation
Hardware options installation In this section Preparing the server for options installation ....................39 Processor options ........................... 39 Hot-plug SCSI hard drive options ......................44 Hot-plug SAS hard drive options ......................45 Redundant hot-plug fans.......................... 47 Redundant hot-plug power supply ......................49 Expansion boards ..........................
Page 40 CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or cache sizes. Refer to the label on the processor heatsink for a description of the processor. IMPORTANT: Populate the processors in the following order: 1, 2, 4, 3. IMPORTANT: If upgrading processor speed or adding additional processors, update the system ROM before installing the processor.
Page 41 Unlock the processor retaining bracket. Open the processor retaining bracket. Open the processor locking lever. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage. Install the processor assembly into the processor socket. Hardware options installation 41...
Page 42 IMPORTANT: Determine the correct processor orientation by observing the guide pins on the base of the processor retaining bracket and the three corresponding guide slots on the processor assembly. Close the processor locking lever. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever.
Page 43 Close and lock the processor retaining bracket. Open the latches on the PPM retaining bracket and remove the PPM retaining bracket. Install the PPM. Hardware options installation 43...
Page 44: Hot-Plug Scsi Hard Drive Options
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. NOTE: The appearance of compatible PPMs may vary. Reinstall the PPM retaining bracket. Reinstall the processor air baffle. Reinstall the access panel ("Access panel"...
Page 45: Hot-Plug Sas Hard Drive Options
Remove the hard drive blank. Install the hard drive. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SATA or SAS hard drive LEDs" on page 17). Resume normal server operations. Hot-plug SAS hard drive options When adding hard drives to the server, observe the following general guidelines: •...
Page 46: Installing A Hot-Plug Sas Hard Drive
Installing a hot-plug SAS hard drive Remove the SAS hard drive blank. Prepare the SAS hard drive. Hardware options installation 46...
Page 47: Redundant Hot-Plug Fans
Install the hard drive. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 17). Redundant hot-plug fans The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. In the standard configuration, primary fans 2, 4, and 6 cool the server.
Page 48: Replacing Hot-Plug Fans
NOTE: Any hot-plug fan provided in the redundant hot-plug fan cage option kit can be installed in any of the hot-plug fan slots. Fans are keyed to fit only one way in the slot. Observe the LED on each installed fan to be sure it is green. Observe the internal system health LED on the front panel to be sure it is green ("Front panel LEDs buttons"...
Page 49: Redundant Hot-Plug Power Supply
Remove the malfunctioning hot-plug fan. Install a new hot-plug fan ("Installing hot-plug fans" on page 47). Replace additional fans if needed. Observe the internal system health LED on the front panel and the LEDs on each installed fan to be sure it is green.
Page 50 Remove the power supply blank in the secondary hot-plug power supply bay. Install the second hot-plug power supply. Connect the power cord to the redundant power supply. Secure the power cords to the retaining clip ("Setting up a tower server" on page 37). Connect the power cord to the power source.
Page 51: Expansion Boards
Expansion boards The server supports PCI-X, PCI Express, and hot-plug PCI-X expansion boards. For location, refer to Rear Panel Components (on page 10). Slot Expansion card type Capable speed PCI-X, non-hot-plug 100 MHz* (slots 1 and 2 share the same bus) 100 MHz* (slots 1 and 2 share the PCI-X, non-hot-plug same bus)
Page 52: Installing Expansion Boards
Installing expansion boards CAUTION: To prevent damage to the server or expansion boards, do not remove or install expansion boards that are not hot-pluggable before powering down the server and disconnecting all AC power cords. Remove the expansion slot cover ("Removing an expansion slot cover"...
Page 53: Riloe Ii Board
RILOE II board The server comes with iLO remote management capability embedded on the system board. The 30-pin remote management connector for the RILOE II board is provided to reduce external cabling. The 30-pin connector provides power, keyboard, mouse, and other peripheral signals directly to the system board; therefore, the external AC power adapter and keyboard/mouse loopback cable are not needed for normal operations.
Page 54: Removable Media Devices
CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage. To install an optional drive: Power down the server (on page 27).
Page 55: Removing The Tape Drive Blank
Removing the tape drive blank Unlock and open the tower bezel ("Unlocking and removing the tower bezel" on page 29) (tower servers only). CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are populated.
Page 56 Remove the center wall. Remove the memory cage. Disconnect all required cables from the system board. Hardware options installation 56...
Page 57 Remove the system board. Remove the tape drive blank ("Removing the tape drive blank" on page 55). NOTE: Most devices have holes designed to correspond with the wire retainers that are installed in the upper slot of the guide clips. For devices that have holes designed to correspond to the lower slot of the guide clip, the wire retainer must be removed and reinstalled in the lower slot of the clip.
Page 58 Repeat for the right plastic clip. Connect the power cable from the server to the tape drive. Connect one end of the data cable to the tape drive and thread the other end into the server through the tape drive bay. IMPORTANT: Each SCSI device in the server must have a unique address.
Page 59 • Standard SCSI tape drive cabling • SCSI tape drive cabling to an expansion board Reinstall the system board. Reinstall the memory cage. Reinstall the memory boards. Reinstall any expansion boards. Reinstall the center wall. Reinstall the processor air baffle ("Processor options"...
Page 60: Memory Options
Memory options This server supports up to four memory boards. Each memory board contains six DIMM slots for a total of 24 DIMM slots in the server. Memory can be expanded by installing PC2-3200R Registered DDR2 DRAM DIMMs. The server supports a host of AMP options to optimize server availability: •...
Page 61: Advanced Ecc Memory
Configuration Bank A Bank B Bank C Dual Dual • The system can be configured for any AMP mode in RBSU. RBSU displays a warning message if the selected AMP mode is not supported by the current configuration. However, if the DIMM configuration at POST does not meet the requirements for the AMP mode selected in RBSU, the server defaults to Advanced ECC.
Page 62: Online Spare Memory
• Multiple hot-add board insertions can be performed on the same server. For example, if a server has three empty memory board slots, three hot-add board insertions can be performed. • If multiple hot-add operations are performed, allow one board insertion operation to complete (as indicated by the memory board LEDs and OS logs) before inserting another memory board.
Page 63 • If a mixture of single- and dual-rank DIMMs are used on a memory board, the dual-rank DIMMs should be two times the size of any single-rank DIMM. After installing DIMMs, use RBSU to configure the system for online spare memory support. Hot-plug mirrored memory Hot-Plug mirrored memory (mirrored memory) provides a higher level of memory protection than either Advanced ECC or Online Spare Memory.
Page 64: Memory Boards And Dimms
• If you remove a board while the server is running and do not replace the board, the next reboot results in the system defaulting to Advanced ECC and Advanced ECC guidelines apply. Hot-plug RAID memory Hot-plug RAID memory (RAID memory) provides a similar level of memory protection as mirrored memory but obtains this protection using less total memory.
Page 65 Reinstall the memory board in the slot from which it was removed. The replacement procedures in this section apply to both hot-plug and non-hot-plug memory procedures, except as noted. IMPORTANT: Be sure to power down the server when performing board removal procedures in a server that is not configured for Mirrored or Hot-Plug RAID Memory.
Page 66 NOTE: While the memory board with the failed or degraded DIMM is being removed, the system continues to read and write from the operational memory board(s). Remove or install the DIMM. Align the memory board with the memory slot and memory board guide clips. Install the memory board into the server and close the ejector lever.
Page 67 Move the locking switch to the locked position. NOTE: In hot-plug procedures, all LEDs now turn off except the board status LED, which flashes green while the board is rebuilding. This process may take several minutes. Observe the LEDs on the top of the memory board to be sure that the memory is functioning properly ("Memory board LEDs and components"...
Page 68 Remove the memory board and place on a flat surface. Hardware options installation 68...
Page 69 Remove or install the DIMM. Align the memory board with the memory slot and the memory board guide clips. Install the memory board into the server and close the ejector lever. Hardware options installation 69...
Page 70: Configuring The Memory
Move the locking switch to the locked position. Configure the memory ("Configuring the memory" on page 70). Replace the access panel ("Access panel" on page 31). Reinstall the server into the rack (rack servers only) ("Installing the server into the rack"...
Page 71: Tower-To-Rack Conversion
ROM-based diagnostics Power up the server (on page 27). Press the F10 key, when prompted, to enter the System Maintenance menu. Select Diagnostics. Run the Memory Diagnostics. After the memory has been tested, exit the utility and reboot. Select the AMP mode ("Selecting the AMP mode"...
Page 72: Removing The Casters
Remove all remaining external cables from the rear panel of the server, including any cables extending from external connectors on expansion boards. Remove all hot-plug power supplies ("Redundant hot-plug power supply" on page 49). Remove all hot-plug SCSI hard drives. Remove the tower bezel ("Removing the tape drive blank"...
Page 73: Installing The Rack Bezel
Slide the tower cover toward the rear of the server and pull the cover away from the chassis. Turn the server over 180 degrees so that the access panel is on top. Installing the rack bezel Remove the access panel ("Access panel"...
Page 74: Rack-To-Tower Conversion
Be sure the snap locks in place. Install the server into the rack ("Installing the server into the rack" on page 37). Rack-to-tower conversion The rack-to-tower conversion kit includes all equipment required to convert the rack model server into a tower model server.
Page 75: Removing The Cable Management Arm
Removing the cable management arm Pull the release pin and slide the cable management arm out from the inner rail. Removing the server from the rack WARNING: The server is very heavy, up to 63.5 kg (140 lb). To reduce the risk of personal injury or damage to the equipment: •...
Page 76: Removing The Server Rails
Removing the server rails Release the snap while pressing the rail against the side of the chassis and slide the chassis toward the rear of the server, lining up the keys with the larger keyholes. Remove the rail from the server. Repeat steps 1 and 2 for the other rail.
Page 77: Installing The Casters
Installing the casters Using a T-15 Torx screwdriver, install the three T-15 Torx screws into each of the four casters. Attaching the tower bezel Set the server in its upright tower position. CAUTION: Be sure to lock the casters and have the access panel in place before turning or reorienting the server position.
Page 78: Battery
Power up the server (on page 27). Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 79 Remove the battery. To replace the component, reverse the removal procedure. Run RBSU to configure the system after replacing the battery. Refer to the HP ROM-Based Setup Utility User Guide for more detailed information. Hardware options installation 79...
Page 80: Server Cabling
Server cabling In this section Storage device cabling guidelines......................80 Cable connector identification ......................... 80 Tape drive cabling to the USB port ......................81 SAS cabling ............................82 SCSI cabling............................82 RILOE II cabling ............................. 84 Storage device cabling guidelines CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before installing devices.
Page 81: Tape Drive Cabling To The Usb Port
Item Description Fan board signal Fan board power Power supply connectors Fan connector Fan connector Power supply signal SCSI 2 SCSI 1 Tape drive cabling to the USB port IMPORTANT: Route the USB cable under the mid fan cage. Item Description USB connector on the system board USB connector on the media device...
Page 82: Sas Cabling
SAS cabling SCSI cabling The following are the standard SCSI cabling configurations for this server: • Standard SCSI cabling to the SCSI ports (on page 82) • Standard SCSI cabling to an expansion board (on page 83) • Standard SCSI cabling to a tape drive (on page 83) •...
Page 83: Standard Scsi Cabling To An Expansion Board
Standard SCSI cabling to an expansion board NOTE: For some PCI slot locations, the SCSI cable routing may need to be altered. Placing cables either over or under the mid-fan cage is acceptable. NOTE: It may be necessary to slide the SCSI cable service loop from under the system board. Standard SCSI cabling to a tape drive NOTE: For some PCI slot locations, the tape drive cable routing may need to be altered.
Page 84: Riloe Ii Cabling
NOTE: It may be necessary to slide the SCSI cable service loop from under the system board. NOTE: It may be necessary to run RBSU to assign boot order to SCSI Port 2. Connect the external device. RILOE II cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit.
Page 85 IMPORTANT: Install the RILOE II board into slot 3 or 4 for ease of cabling. Server cabling 85...
Page 86: Server Software And Configuration Utilities
Server software and configuration utilities In this section Configuration tools ..........................86 Array Configuration Utility........................88 HP ProLiant Essentials Rapid Deployment Pack ................... 88 Re-entering the server serial number and product ID ................... 88 Management tools..........................89 Diagnostic tools ............................. 91 Remote support and analysis tools......................
Page 87: Hp Rom-Based Setup Utility
configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).
Page 88: Array Configuration Utility
Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local application or remote service • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration •...
Page 89: Management Tools
Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded.
Page 90: Hp Systems Insight Manager
Specifically, HP provides legacy USB functionality at: • POST • RBSU • Diagnostics • • Environments which do not support USB natively For more information on ProLiant USB support, refer to the HP website (http://www.compaq.com/products/servers/platforms/usb-support.html). Server software and configuration utilities 90...
Page 91: Diagnostic Tools
Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.
Page 92: Keeping The System Current
For more information on ISEE, refer to the HP website (http://www.hp.com/hps/hardware/hw_enterprise.html). To download HP ISEE, visit the HP website (http://www.hp.com/hps/hardware/hw_downloads.html). For installation information, refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf). Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media.
Page 93: Change Control And Proactive Notification
• Supports Microsoft® Windows NT®, Windows® 2000, Windows Server™ 2003, Novell Netware, and Linux operating systems IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, refer to the HP website (http://www.hp.com/go/supportos). •...
Page 94: Troubleshooting
Troubleshooting In this section Additional information ..........................94 Server diagnostic steps ........................... 94 Important safety information ........................95 Prepare the server for diagnosis ....................... 96 Symptom information ..........................97 Service notifications..........................97 Loose connections ..........................97 Diagnostic steps ............................. 98 POST error messages and beep codes....................
Page 95: Important Safety Information
Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
Page 96: Warnings And Cautions
Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
Page 97: Symptom Information
Exit any applications. Exit the operating system. Power down the server (on page 27). Disconnect any peripheral devices not required for testing (any devices not necessary to power up the server). Do not disconnect the printer if you want to use it to print error messages. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem.
Page 98: Diagnostic Steps
• If a fixed cable tray is available for the server, be sure the cords and cables connected to the server are correctly routed through the tray. • Be sure each device is properly seated. • If a device has latches, be sure they are completely closed and locked. •...
Page 99: General Diagnosis Flowchart
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 97)" "Loose connections (on page 97)"...
Page 100 Item Refer to The most recent version of a particular server or option firmware is available on the following websites: • HP Support website (http://www.hp.com/support) • HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation...
Page 101: Server Power-On Problems Flowchart
Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The external health LED is red or amber. Troubleshooting 101...
Page 102 • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord •...
Page 103 Troubleshooting 103...
Page 104: Post Problems Flowchart
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
Page 105: Os Boot Problems Flowchart
OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 105...
Page 106 Item Refer to HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 104)" • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 91)"...
Page 107: Server Fault Indications Flowchart
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 90) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Page 108 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item Refer to "Management agents (on page 90)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...
Page 109: Post Error Messages And Beep Codes
POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server. Some messages are informational and do not indicate an error. A server generates only the codes that are applicable to its configuration and options.
Page 110 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
Page 111: Other Information Resources
Unsupported Processor Configuration (Processor Required in Slot #1) Description: Processor required in slot 1. Action: If you do not install a supported processor in slot 1, this message is displayed, and the system halts. Warning - Mixed Feature Processors Were Detected Description: Mixed feature processors were detected.
Page 112: Electrostatic Discharge
Electrostatic discharge In this section Preventing electrostatic discharge......................112 Grounding methods to prevent electrostatic discharge ................112 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 113: Regulatory Compliance Notices
Regulatory compliance notices In this section Regulatory compliance identification numbers..................113 Federal Communications Commission notice ................... 113 Declaration of conformity for products marked with the FCC logo, United States only........114 Modifications............................115 Cables ..............................115 Mouse compliance statement ......................... 115 Canadian notice (Avis Canadien) ......................
Page 114: Class A Equipment
Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 115: Modifications
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 116: Japanese Notice
*For a notified body number refer to the product regulatory label. Compliance with these directives implies conformity to harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. The telecommunications functionality of this product may be used in the following EU and EFTA countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands,...
Page 117: Bsmi Notice
BSMI notice Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.
Page 118: Battery Replacement Notice
• Do not try to open the module enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S.
Page 119: Disposal Of Waste Equipment By Users In Private Households In The European Union
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Page 120: Server Specifications
Server specifications In this section Server specifications ..........................120 Environmental specifications ........................120 Server specifications The following information pertains to the rack configuration. Specification Value Dimension Height 26.67 cm (10.5 in) Depth 67.31 cm (26.5 in) Width 44.45 cm (17.5 in) Weight (maximum) 63.5 kg (140 lb) Weight (no drives installed)
Page 121 Specification Value Relative humidity — (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. ** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F).
Page 122: Technical Support
Technical support In this section Before you contact HP........................... 122 HP contact information.......................... 122 Customer self repair ..........................122 Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) •...
Page 123 A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support).
Page 124: Acronyms And Abbreviations
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery double data rate driver update Extended Feature Supplement International Electrotechnical Commission Integrated Lights-Out Integrated Management Log initial program load interrupt request Acronyms and abbreviations 124...
Page 125 multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays personal address extensions PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module...
Page 126 RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM Systems Insight Manager SIMM single inline memory module system power module support software diskette TMRA recommended ambient operating temperature unit identification...
Page 127 Wake-on LAN Acronyms and abbreviations 127...
Page 128: Index
Index Change Control 93 class A equipment 114 class B equipment 114 ACU (Array Configuration Utility) 88 components 7 additional information 111 configuration of system 38, 86 ADU (Array Diagnostic Utility) 91 configuration tools 86 Advanced Memory Protection mode, selecting 71 configuration utilities 86 airflow requirements 34 connection problems 97...
Page 129 fans 25, 47 fans, installing 47 Japanese notice 116 fans, replacing 48 FCC rating label 113 features 7 Federal Communications Commission (FCC) Korean notices 117 notice 113, 114, 115 flash ROM 89 flowcharts 98, 99, 101, 104, 105, 107 laser compliance 117 front panel buttons 9 laser devices 117 front panel components 7, 8...
Page 130 ROM-Based Diagnostics test 71 ROM-Based Setup Utility (RBSU) 87 phone numbers 122 ROMPaq utility 89, 90 POST error messages 109, 110, 111 POST memory test 70 POST problems flowchart 104 safety considerations 95 power cord 96, 118 safety information 90 power distribution unit 34 SAS cabling 82 Power On/Standby button 27...
Page 131 temperature requirements 34 temperature, overtemperature LED 19 tower bezel, installing 77 tower bezel, removing 29 tower cover, installing 76 tower cover, removing 72 tower server, setting up 37 tower to rack conversion 71 troubleshooting 94 troubleshooting sequence 94, 98 universal serial bus (USB) 126 updating the system ROM 90 USB (universal serial bus) 126 USB support 90...

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