HP 108164-003 - ProLiant - 800 Reference Manual
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HP 108164-003 - ProLiant - 800 Reference Manual

Microsoft windows event id and snmp traps reference guide for use with smartstart version 8.25
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Microsoft Windows Event ID and SNMP Traps

Reference Guide

For use with SmartStart version 8.25
Part number: 347870-009
Ninth edition: June 2009
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Summary of Contents for HP 108164-003 - ProLiant - 800

  • Page 1: Reference Guide

    Microsoft Windows Event ID and SNMP Traps Reference Guide For use with SmartStart version 8.25 Part number: 347870-009 Ninth edition: June 2009...
  • Page 2 Legal notices © Copyright 2003, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Introduction ............................4 Windows NT ® event log format ......................... 4 Agent descriptions ........................... 4 Where to go for additional help ........................ 5 Telephone numbers ..........................5 Foundation agents..........................6 Event Identifiers 256-774 .......................... 6 Event Identifiers 1105-1808 ........................9 Event Identifiers 2048-2359 ........................

  • Page 4: Introduction

    Introduction This document contains a listing of the Microsoft Windows Server 2003 Event Log messages ® ® associated with SNMP traps, which are generated by the HP Insight Management Agents for Servers for Windows . Each event entry has the corresponding SNMP trap number used by the agents. Other ®...

  • Page 5: Where To Go For Additional Help

    Where to go for additional help In addition to this guide, the following information sources are available: • User documentation • HP Insight Manager software Telephone numbers For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage, http://www.hp.com/service_locator.

  • Page 6: Foundation Agents

    Foundation agents Event Identifiers 256-774 Event identifier: cpqhsmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqhsmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not allocate memory.
  • Page 7 Event identifier: cpqhsmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could get the control function for module “%1”.
  • Page 8 Log Message: The Foundation Agents service could not write the registry value “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 399 (Hex)0xc435018f (Service Event) Log Severity: Error (3) Log Message: The Foundation Agents service encountered a fatal error. The service is terminating. The data contains the error code.

  • Page 9: Event Identifiers 1105-1808

    Log Message: The Host Remote Alerter received an error on WaitForMultipleObjects call. The data contains the error code. Event identifier: cpqhsmsg.dll - 774 (Hex)0xc4350306 (Service Event) Log Severity: Error (3) Log Message: The Host Remote Alerter received an error on ResetEvent call. The data contains the error code.
  • Page 10 • cpqMeAlarmVariable • cpqMeAlarmSampleType • cpqMeAlarmValue • cpqMeAlarmRisingThreshold • cpqMeAlarmOwner • cpqMeAlarmSeverity • cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] >= [cpqMeAlarmRisingThreshold].” NT Event ID: 1163 (Hex)0x8435048b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Falling Threshold Passed. SNMP Trap: cpqMeFallingAlarmExtended - 10006 in CPQTHRSH.MIB Symptom: Falling Threshold passed.
  • Page 11 • cpqMeAlarmRisingThreshold • cpqMeAlarmOwner • cpqMeAlarmSeverity • cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] <= [cpqMeAlarmRisingThreshold].” NT Event ID: 1165 (Hex)0x8435048d (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Critical Falling Threshold Passed. SNMP Trap: cpqMeCriticalFallingAlarmExtended - 10008 in CPQTHRSH.MIB Symptom: Critical Falling Threshold passed.
  • Page 12 Symptom: This trap is sent any time the condition of a cluster resource becomes degraded. User Action: Make a note of the cluster resource name, and then check the resource for the cause of the degraded condition. Supporting SNMP Trap Data: •...
  • Page 13 Symptom: This trap is sent any time the condition of a cluster network has failed. User Action: Make a note of the cluster network name, and then check the network for the cause of the failure. Supporting SNMP Trap Data: •...
  • Page 14 Symptom: The Processor Time performance property is set to degraded. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqOsCpuIndex • cpqOsCpuInstance • cpqOsCpuTimePercent Supporting SNMP Trap Description: “The Processor performance Instance, [cpqOsCpuInstance] is degraded with Processor Time of [cpqOsCpuTimePercent] percent.” NT Event ID: 1174 (Hex)0xc4350496 (cpqhsmsg.dll) Log Severity: Error (3) Log Message: The Processor Performance Instance, '%4' is failed with Processor Time of %5 percent.
  • Page 15 Log Message: The Cache Performance Instance, '%4' is failed with Cache Copy Read Hits of %5 percent. SNMP Trap: cpqOsCacheCopyReadHitsFailed - 19004 in CPQWINOS.MIB Symptom: The Cache CopyReadHits performance property is set to critical. Supporting SNMP Trap Data: • sysName •...
  • Page 16 Supporting SNMP Trap Description: “The PagingFile performance instance, [cpqOsPagingFileInstance] is critical with PagingFile Usage of [cpqOsPageFileUsagePercent] percent.” NT Event ID: 1179 (Hex)0x8435049b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The Logical Disk Performance Instance, '%4' is degraded with Disk Busy Time of %5 percent.

  • Page 17: Event Identifiers 2048-2359

    • cpqHoTrapFlags • cpqHoCriticalSoftwareUpdateData Supporting SNMP Trap Description: “[cpqHoCriticalSoftwareUpdateData]” Event identifier: cpqhsmsg.dll - 1792 (Hex)0x84350700 (Service Event) Log Severity: Warning (2) Log Message: The agent is unable to generate traps due to an error during initialization. Event identifier: cpqhsmsg.dll - 1795 (Hex)0x84350703 (Service Event) Log Severity: Warning (2) Log Message: The agent is older than other components.
  • Page 18 Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqhsmsg.dll - 2049 (Hex)0x84350801 (Service Event) Log Severity: Warning (2) Log Message: Unable to read from the registry. This error can be caused by a corrupt registry or a low memory condition.
  • Page 19 Log Message: Unable to acquire the current process list. This error can be caused by a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 2101 (Hex)0x84350835 (Service Event) Log Severity: Warning (2) Log Message: Unable to acquire the CPU performance data. This error can be caused by a low memory condition.
  • Page 20 Log Message: The Threshold Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqhsmsg.dll - 2313 (Hex)0x84350909 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent main thread did not terminate properly. The data contains the error code.

  • Page 21: Event Identifiers 3072-3876

    Log Message: The Threshold Agent could not set the variable because the value is invalid or out of range. The data contains the error code. Event identifier: cpqhsmsg.dll - 2359 (Hex)0x84350937 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent is not loaded. Sets are not available. The data contains the error code.
  • Page 22 Event identifier: cpqhsmsg.dll - 3086 (Hex)0x84350c0e (Service Event) Log Severity: Warning (2) Log Message: Unable to load a required library. This error can be caused by a corrupt or missing file. Reinstalling the Management Agents or running the Emergency Repair procedure may correct this error.
  • Page 23 Log Severity: Warning (2) Log Message: Could not enumerate all of the nodes in the cluster. The data contains the error code. Event identifier: cpqhsmsg.dll - 3857 (Hex)0x84350f11 (Service Event) Log Severity: Warning (2) Log Message: Could not get the cluster's status. The Cluster service may not be running. Try to restart the Cluster service.
  • Page 24 Log Message: Resource status is online pending. The resource is being put back online. Event identifier: cpqhsmsg.dll - 3867 (Hex)0x44350f1b (Service Event) Log Severity: Information (1) Log Message: Resource status is offline pending. The resource is being taken offline. Event identifier: cpqhsmsg.dll - 3868 (Hex)0x84350f1c (Service Event) Log Severity: Warning (2) Log Message: Cluster information is unavailable.

  • Page 25: Event Identifiers 4352-4626

    Log Message: Could not enumerate the cluster's networks. The Cluster service may not be running. Try to restart the Cluster service. Event Identifiers 4352-4626 Event identifier: cpqhsmsg.dll - 4352 (Hex)0x84351100 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent could not allocate memory. The data contains the error code.
  • Page 26 Event identifier: cpqhsmsg.dll - 4361 (Hex)0x84351109 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqhsmsg.dll - 4362 (Hex)0x8435110a (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent got an unexpected error code while waiting for an event.
  • Page 27 Event identifier: cpqhsmsg.dll - 4407 (Hex)0x84351137 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent is not loaded. Sets are not available. The data contains the error code. Event identifier: cpqhsmsg.dll - 4608 (Hex)0x84351200 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory.
  • Page 28 Log Message: The Agent failed to initialize WMI. WMI service may not have started or may still be in the starting state. Event identifier: cpqhsmsg.dll - 4626 (Hex)0x84351212 (Service Event) Log Severity: Warning (2) Log Message: The Agent failed to process the MOF file to get the data from WMI. Problem with WMI service or MOF file or wrong file paths used.

  • Page 29: Storage Agents

    Storage agents Event Identifiers 256-774 Event identifier: cpqstmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqstmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not allocate memory.
  • Page 30 Event identifier: cpqstmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqstmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could get the control function for module “%1”.
  • Page 31 Log Message: The Storage Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqstmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Storage Agents service version %1 has started. Event identifier: cpqstmsg.dll - 401 (Hex)0x44350191 (Service Event) Log Severity: Information (1) Log Message: %1...

  • Page 32: Event Identifiers 1061-1098

    Log Message: The Drive Array Agent storage system table is full. Event identifier: cpqstmsg.dll - 574 (Hex)0x8435023e (Service Event) Log Severity: Warning (2) Log Message: The Drive Array Agent failed to get capacity on SCSI drive because SCSI pass through IOCTL failed.
  • Page 33 User Action: Replace the physical drive. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqDaPhyDrvCntlrIndex • cpqDaPhyDrvBusNumber • cpqDaPhyDrvBay • cpqDaPhyDrvModel • cpqDaPhyDrvFWRev • cpqDaPhyDrvSerialNum Supporting SNMP Trap Description: “Factory threshold passed for a physical drive.” NT Event ID: 1062 (Hex)0xc4350426 (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Logical Drive Status Change.
  • Page 34 • cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1064 (Hex)0xc4350428 (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Physical Drive Status Change. Log Message: The physical drive in slot %4, port %5, bay %6 with serial number “%7”, has a new status of %2.
  • Page 35 • cpqDaAccelSerialNumber • cpqDaAccelTotalMemory • cpqDaAccelStatus • cpqDaAccelErrCode Supporting SNMP Trap Description: “Status is now [cpqDaAccelStatus].” NT Event ID: 1066 (Hex)0xc435042a (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in slot %4 is reporting that it contains bad cached data.
  • Page 36 Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1068 (Hex)0xc435042c (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Controller Status Change. Log Message: The SCSI controller in slot %4, SCSI bus %5 has a new status of %2. SNMP Trap: cpqScsi3CntlrStatusChange - 5005 in CPQSCSI.MIB Symptom: SCSI Controller Status Change.
  • Page 37 • sysName • cpqHoTrapFlags • cpqScsiPhyDrvStatus • cpqScsiPhyDrvCntlrIndex • cpqScsiPhyDrvBusIndex • cpqScsiPhyDrvIndex • cpqScsiPhyDrvVendor • cpqScsiPhyDrvModel • cpqScsiPhyDrvFWRev • cpqScsiPhyDrvSerialNum • cpqScsiPhyDrvOsName Supporting SNMP Trap Description: “Status is now [cpqScsiPhyDrvStatus].” NT Event ID: 1075 (Hex)0x84350433 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change.

  • Page 38: Event Identifiers 1101-1199

    Supporting SNMP Trap Description: “Storage System will be shut down.” NT Event ID: 1077 (Hex)0x84350435 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Degraded. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4 system has a temperature outside the normal operating range.
  • Page 39 Log Severity: Warning (2) Event Title: Storage System Side Panel Removed. Log Message: The side panel has been removed on the %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4. SNMP Trap: cpqSs3SidePanelRemoved - 8013 in CPQSTSYS.MIB Symptom: Storage System side panel is removed.
  • Page 40 • cpqHoTrapFlags • cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “A storage system power supply unit has become degraded.” NT Event ID: 1107 (Hex)0xc4350453 (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2.
  • Page 41 Symptom: Tape Drive Cleaning Tape Needs Replacing. The Insight Agent has detected that an autoloader tape unit has a cleaning tape that has been fully used and therefore needs to be replaced with a new cleaning tape. Supporting SNMP Trap Data: •...
  • Page 42 NT Event ID: 1145 (Hex)0xc4350479 (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Logical Drive Status Change. Log Message: Logical drive number %5 on array “%4” has a new status of %6. SNMP Trap: cpqExtArrayLogDrvStatusChange - 16022 in CPQFCA.MIB Symptom: External Array Logical Drive Status Change.
  • Page 43 • cpqFcaPhyDrvModel • cpqFcaPhyDrvSerialNum • cpqFcaPhyDrvFWRev • cpqFcaPhyDrvFailureCode Supporting SNMP Trap Description: “Status is now [cpqFcaPhyDrvStatus] for a physical drive on bus [cpqFcaPhyDrvBusNumber], bay [cpqFcaPhyDrvBay].” NT Event ID: 1147 (Hex)0xc435047b (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Spare Drive Status Change. Log Message: The spare drive in port %5, bay %6 on array “%4”...
  • Page 44 • cpqSsChassisName • cpqSsChassisTime • cpqFcaAccelBoxIoSlot • cpqFcaAccelStatus • cpqFcaCntlrModel • cpqFcaAccelSerialNumber • cpqFcaAccelTotalMemory • cpqFcaAccelErrCode Supporting SNMP Trap Description: “Status is now [cpqFcaAccelStatus].” NT Event ID: 1149 (Hex)0xc435047d (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Accelerator Bad Data. Log Message: The array accelerator board attached to the external controller in I/O slot %5 of array “%4”...
  • Page 45 • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqFcaAccelBoxIoSlot • cpqFcaCntlrModel • cpqFcaAccelSerialNumber • cpqFcaAccelTotalMemory Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1151 (Hex)0xc435047f (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Controller Status Change. Log Message: The external controller in I/O slot %5 of array “%4” has a new status of %6. SNMP Trap: cpqFca2CntlrStatusChange - 16020 in CPQFCA.MIB Symptom: External Array Controller Status Change.
  • Page 46 • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsFanModuleLocation • cpqSsFanModuleStatus • cpqSsFanModuleSerialNumber • cpqSsFanModuleBoardRevision Supporting SNMP Trap Description: “Storage system fan status changed to [cpqSsFanModuleStatus].” NT Event ID: 1153 (Hex)0x84350481 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply Status Change. Log Message: Storage system “%4”...
  • Page 47 • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsPowerSupplyBay • cpqSsPowerSupplyUpsStatus Supporting SNMP Trap Description: “Storage system power supply UPS status changed to [cpqSsPowerSupplyUpsStatus].” NT Event ID: 1155 (Hex)0x84350483 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Sensor Status Change. Log Message: Storage system “%4”...
  • Page 48 • cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] is not operational.” NT Event ID: 1157 (Hex)0x84350485 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library OK. Log Message: The SCSI tape library with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has recovered from errors.
  • Page 49 • cpqHoTrapFlags • cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] door opened.” NT Event ID: 1160 (Hex)0x84350488 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library Door Closed. Log Message: The SCSI tape library with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a closed door and is now operational.
  • Page 50 Symptom: Controller Status Change. This trap indicates that the agent has detected a change in the status of a drive array controller. The variable cpqDaCntlrBoardStatus indicates the current controller status. User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cableProblem(4), check the cable connections between the controller and the storage system.
  • Page 51 cpqFcTapeCntlrStatus indicates the current tape controller status. The variable cpqFcTapeCntlrWWN indicates the unique tape controller world wide name associated with this controller. User Action: If the tape controller status is offline, access to the tape library and tapes has been lost. Check the tape library and all Fibre connections for problems.
  • Page 52 cpqFcTapeLibraryDoorStatus indicates the current tape library door status. The variable cpqFcTapeLibraryScsiTarget indicates the SCSI ID of the tape library. User Action: If the tape library door is open, close the tape library door. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags •...
  • Page 53 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqFcTapeCntlrWWN • cpqFcTapeDriveScsiBus • cpqFcTapeDriveScsiTarget • cpqFcTapeDriveScsiLun Supporting SNMP Trap Description: “Cleaning is needed for tape drive.” NT Event ID: 1178 (Hex)0x8435049a (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Fibre Channel Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the Fibre Channel tape drive on tape controller with world wide name “%4”, SCSI bus %5, SCSI target %6, needs to be replaced.
  • Page 54 • cpqFcaCntlrBoxIoSlot Supporting SNMP Trap Description: “Controller in I/O slot [cpqFcaCntlrBoxIoSlot] is now active on chassis [cpqSsChassisName].” NT Event ID: 1180 (Hex)0x8435049c (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeLibraryStatusChange - 3031 in CPQIDA.MIB Symptom: Tape Library Status Change.
  • Page 55 • cpqDaTapeLibraryScsiLun • cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1182 (Hex)0x8435049e (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeDriveStatusChange - 3032 in CPQIDA.MIB Symptom: Tape Drive Status Change.
  • Page 56 NT Event ID: 1184 (Hex)0x843504a0 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in slot %4, SCSI bus %5, SCSI target %6 needs to be replaced. SNMP Trap: cpqDaTapeDriveCleanTapeReplace - 3024 in CPQIDA.MIB Symptom: Tape Drive Cleaning Tape Needs Replacing.
  • Page 57 SNMP Trap: cpqIdeAtaDiskStatusChange - 14004 in CPQIDE.MIB Symptom: ATA Disk Status Change. This trap indicates that the agent has detected a change in the status of an ATA disk drive. The variable cpqIdeAtaDiskStatus indicates the current disk drive status. User Action: If the physical drive status is smartError(3) or failed(4), replace the drive. Supporting SNMP Trap Data: •...
  • Page 58 Log Message: An enclosure attached to port %5 of storage system “%4” has a new fan status of %7. The enclosure model is “%6”. SNMP Trap: cpqSsExBackplaneFanStatusChange - 8022 in CPQSTSYS.MIB Symptom: Storage System Fan Status Change. The agent has detected a change in the fan status of a storage system.
  • Page 59 Supporting SNMP Trap Description: “Storage system temperature status changed to [cpqSsBackplaneTempStatus].” NT Event ID: 1190 (Hex)0x843504a6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply Status Change. Log Message: An enclosure attached to port %5 of storage system “%4” has a new power supply status of %7.
  • Page 60 • cpqTapeLibraryFwRev • cpqTapeLibrarySerialNumber • cpqTapeLibraryState Supporting SNMP Trap Description: “Status is now [cpqTapeLibraryState].” NT Event ID: 1192 (Hex)0x843504a8 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2.
  • Page 61 • cpqFcTapeDriveModel • cpqFcTapeDriveFWRev • cpqFcTapeDriveSerialNumber • cpqFcTapeDriveLocation • cpqFcTapeDriveStatus Supporting SNMP Trap Description: “Status is now [cpqFcTapeDriveStatus] for a tape drive.” NT Event ID: 1194 (Hex)0x843504aa (cpqstmsg.dll) Log Severity: Warning (2) Event Title: External Tape Drive Cleaning Required. Log Message: The tape drive at location “%4” requires cleaning. SNMP Trap: cpqExtTapeDriveCleaningRequired - 16024 in CPQFCA.MIB Symptom: External Tape Drive Cleaning Required trap.
  • Page 62 • cpqFcTapeDriveModel • cpqFcTapeDriveFWRev • cpqFcTapeDriveSerialNumber • cpqFcTapeDriveLocation Supporting SNMP Trap Description: “Cleaning tape needs replacing.” NT Event ID: 1196 (Hex)0x843504ac (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Recovery Server Option Status Change. Log Message: Storage system “%4” has a new RSO status of %5. SNMP Trap: cpqSsExRecoveryServerStatusChange - 8025 in CPQSTSYS.MIB Symptom: Storage System Recovery Server Option Status Change.
  • Page 63 • cpqFcTapeLibraryScsiTarget • cpqFcTapeLibraryScsiLun • cpqFcTapeLibraryModel • cpqFcTapeLibraryFWRev • cpqFcTapeLibrarySerialNumber • cpqFcTapeLibraryLocation • cpqFcTapeLibraryStatus Supporting SNMP Trap Description: “Status is now [cpqFcTapeLibraryStatus] for the tape library.” NT Event ID: 1198 (Hex)0x843504ae (cpqstmsg.dll) Log Severity: Warning (2) Event Title: External Tape Library Door Status Change. Log Message: The tape library at location “%4”, has a new door status of %7.

  • Page 64: Event Identifiers 1200-1294

    User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cableProblem(4), check the cable connections between the controller and the storage system. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags •...
  • Page 65 User Action: If the spare drive status is failed, replace the drive. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqDaCntlrHwLocation • cpqDaSpareCntlrIndex • cpqDaSparePhyDrvIndex • cpqDaSpareStatus • cpqDaSpareBusNumber • cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1202 (Hex)0x843504b2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Physical Drive Status Change.
  • Page 66 SNMP Trap: cpqDa6PhyDrvThreshPassedTrap - 3037 in CPQIDA.MIB Symptom: Physical Drive Threshold Passed. This trap indicates that the agent has detected a factory threshold associated with one of the physical drive objects on a drive array has been exceeded. User Action: Replace the physical drive. Supporting SNMP Trap Data: •...
  • Page 67 Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in %4 is reporting that it contains bad cached data. SNMP Trap: cpqDa6AccelBadDataTrap - 3039 in CPQIDA.MIB Symptom: Accelerator Board Bad Data. This trap indicates that the agent has detected an array accelerator cache board that has lost battery power.
  • Page 68 NT Event ID: 1207 (Hex)0x843504b7 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa6TapeLibraryStatusChange - 3041 in CPQIDA.MIB Symptom: Tape Library Status Change.
  • Page 69 • cpqDaTapeLibraryModel • cpqDaTapeLibraryFWRev • cpqDaTapeLibrarySerialNumber • cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1209 (Hex)0x843504b9 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa6TapeDriveStatusChange - 3043 in CPQIDA.MIB Symptom: Tape Drive Status Change.
  • Page 70 • cpqDaTapeDrvBusIndex • cpqDaTapeDrvScsiIdIndex • cpqDaTapeDrvLunIndex • cpqDaTapeDrvName • cpqDaTapeDrvFwRev • cpqDaTapeDrvSerialNumber Supporting SNMP Trap Description: “Cleaning is needed for the tape drive.” NT Event ID: 1211 (Hex)0x843504bb (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in %4, SCSI bus %5, SCSI target %6 needs to be replaced.
  • Page 71 • cpqSsBoxCntlrHwLocation • cpqSsBoxCntlrIndex • cpqSsBoxBusIndex • cpqSsBoxVendor • cpqSsBoxModel • cpqSsBoxSerialNumber • cpqSsBoxFanStatus Supporting SNMP Trap Description: “Storage System fan status changed to [cpqSsBoxFanStatus].” NT Event ID: 1213 (Hex)0x843504bd (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Status Change. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in %4 has a new temperature status of %2.
  • Page 72 User Action: If the power supply status is degraded, restore power or replace the failed power supply. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsBoxCntlrHwLocation • cpqSsBoxCntlrIndex • cpqSsBoxBusIndex • cpqSsBoxVendor • cpqSsBoxModel • cpqSsBoxSerialNumber • cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “Storage system power supply status changed to [cpqSsBoxFltTolPwrSupplyStatus].”...
  • Page 73 Symptom: Physical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array physical drive. The variable cpqDaPhyDrvStatus indicates the current physical drive status. User Action: If the physical drive status is failed (3) or predictiveFailure (4), replace the drive. Supporting SNMP Trap Data: •...
  • Page 74 NT Event ID: 1218 (Hex)0x843504c2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. Log Message: The %6 %7 storage system connected to %5 of the controller in%4 has a new status of SNMP Trap: cpqSs6FanStatusChange - 8029 in CPQSTSYS.MIB Symptom: Storage System Fan Status Change.
  • Page 75 • cpqSsBoxModel • cpqSsBoxSerialNumber • cpqSsBoxTempStatus • cpqSsBoxLocationString Supporting SNMP Trap Description: “Storage System temperature status changed to [cpqSsBoxTempStatus].” NT Event ID: 1220 (Hex)0x843504c4 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fault Tolerant Power Supply Status Change. Log Message: The fault tolerant power supply in the %6 %7 storage system connected to %5 of the controller in%4 has a new status of %2.
  • Page 76 • cpqSasHbaHwLocation • cpqSasPhyDrvLocationString • cpqSasPhyDrvHbaIndex • cpqSasPhyDrvIndex • cpqSasPhyDrvStatus • cpqSasPhyDrvType • cpqSasPhyDrvModel • cpqSasPhyDrvFWRev • cpqSasPhyDrvSerialNumber • cpqSasPhyDrvSasAddress Supporting SNMP Trap Description: “Status is now [cpqSasPhyDrvStatus].” NT Event ID: 1222 (Hex)0x843504c6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SAS/SATA Logical Drive Status Change. Log Message: Logical drive number %5 on the HBA in %4 has a new status of %6.

  • Page 77: Event Identifiers 1343-4613

    Event identifier: cpqstmsg.dll - 1283 (Hex)0x84350503 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 1284 (Hex)0x84350504 (Service Event) Log Severity: Warning (2) Log Message: Could not write the registry subkey: “%1”.
  • Page 78 Log Message: The SNMP Agent is older than other components. The SNMP Agent is older than the other components of the Storage Agents. Reinstall the entire Storage Agents package to correct this error. Event identifier: cpqstmsg.dll - 1796 (Hex)0x84350704 (Service Event) Log Severity: Warning (2) Log Message: The %1 Agent is older than other components.
  • Page 79 Log Message: The IDE Agent could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.dll - 3585 (Hex)0x84350e01 (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent could not open the base of the registry. The data contains the error code.
  • Page 80 Log Message: The IDE Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqstmsg.dll - 3596 (Hex)0x84350e0c (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent main thread did not terminate properly. The data contains the error code.
  • Page 81 Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 4609 (Hex)0x84351201 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey.

  • Page 82: Server Agents

    Server agents Event Identifiers 256-774 Event identifier: cpqsvmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqsvmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not allocate memory.
  • Page 83 Log Severity: Warning (2) Log Message: The Server Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not get the control function for module “%1”. The data contains the error code.
  • Page 84 Log Severity: Error (3) Log Message: The Server Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqsvmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Server Agents service version %1 has started. Event identifier: cpqsvmsg.dll - 401 (Hex)0x44350191 (Service Event) Log Severity: Information (1) Log Message: %1...

  • Page 85: Event Identifiers 1024-1092

    Event Identifiers 1024- 1 092 NT Event ID: 1024 (Hex)0xc4350400 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: A cache accelerator parity error indicates a cache module needs to be replaced. SNMP Trap: cpqHe3CacheAccelParityError - 6046 in CPQHLTH.MIB Symptom: A cache accelerator parity error indicates that a cache module needs to be replaced. The error information is reported in the variable cpqHeEventLogErrorDesc.
  • Page 86 NT Event ID: 1027 (Hex)0x84350403 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. Advanced ECC has been activated. Schedule server down time to replace the memory. SNMP Trap: cpqHeResilientAdvancedECCMemoryEngaged - 6052 in CPQHLTH.MIB Symptom: Advanced Memory Protection Advanced ECC Memory Engaged.
  • Page 87 NT Event ID: 1030 (Hex) 0x44350406 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The Fan Sub-system has returned to a redundant state. SNMP Trap: cpqHe3FltTolFanRedundancyRestored - 6055 in CPQHLTH.MIB Symptom: The Fault Tolerant Fans have returned to a redundant state for the specified chassis. Supporting SNMP Trap Data: •...
  • Page 88 User Action: Be sure that the board, cartridge, or riser memory is installed correctly, and then re-install the memory board, cartridge, or processor. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeResMem2BoardSlotNum • cpqHeResMem2BoardCpuNum • cpqHeResMem2BoardRiserNum Supporting SNMP Trap Description: “Memory Board or Cartridge Removed from Slot [cpqHeResMem2BoardSlotNum], Cpu [cpqHeResMem2BoardCpuNum], Riser [cpqHeResMem2BoardRiserNum].”...
  • Page 89 • cpqHeResMem2BoardRiserNum Supporting SNMP Trap Description: “Memory Board or Cartridge Inserted into Slot [cpqHeResMem2BoardSlotNum], Cpu[cpqHeResMem2BoardCpuNum], Riser[cpqHeResMem2BoardRiserNum].” NT Event ID: 1039 (Hex) 0x8435040FL (cpqsvmsg.dll) Log Severity: Warning (3) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. The LockStep recovery engine has been activated.
  • Page 90 • cpqHoTrapFlags Supporting SNMP Trap Description: “System will be shut down due to this thermal condition.” NT Event ID: 1083 (Hex)0x8435043b (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Thermal Temperature Condition has been set to degraded. The system may be shut down due to this thermal condition depending on the state of the thermal degraded action value '%4'.
  • Page 91 NT Event ID: 1086 (Hex)0x8435043e (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A System Fan Condition has been set to degraded. If the system fan is part of a redundancy group, the system will not be shut down. If the system fan is not part of a redundancy group, the system may be shut down depending on the state of the thermal degraded action value '%4'.
  • Page 92 SNMP Trap: cpqHe3ThermalCpuFanOk - 6024 in CPQHLTH.MIB Symptom: The CPU fan status has been set to OK. Any previously non-operational processor fans have returned to normal operation. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “CPU fan is now OK.” NT Event ID: 1090 (Hex)0x44350442 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The server is operational again.

  • Page 93: Event Identifiers 1103-1183

    Supporting SNMP Trap Description: “Errors occurred during server restart.” Event Identifiers 1 103- 1 183 NT Event ID: 1103 (Hex)0x8435044f (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fault Tolerant Power Sub-system has been set to Degraded. Check power connections and replace the power supply as needed. SNMP Trap: cpqHe3FltTolPwrSupplyDegraded - 6028 in CPQHLTH.MIB Symptom: The fault tolerant power supply sub-system condition has been set to degraded.
  • Page 94 Log Message: The Remote Insight Board has detected self test error '%4'. SNMP Trap: cpqSm2SelfTestError - 9005 in CPQSM2.MIB Symptom: Remote Insight/Integrated Lights-Out Self Test Error. The Remote Insight/Integrated Lights- Out firmware has detected a Remote Insight self test error. Supporting SNMP Trap Data: •...
  • Page 95 • cpqHoTrapFlags Supporting SNMP Trap Description: “Remote Insight keyboard cable disconnected.” NT Event ID: 1114 (Hex)0x8435045a (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A processor has crossed the threshold of allowable corrected errors. The processor should be replaced. SNMP Trap: cpqSeCpuThresholdPassed - 1001 in CPQSTDEQ.MIB Symptom: This trap is sent when an internal processor error threshold has been passed on a particular processor, causing it to become degraded.
  • Page 96 Supporting SNMP Trap Description: “Remote Insight mouse cable disconnected.” NT Event ID: 1117 (Hex)0x8435045d (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Remote Insight Board has detected that the external power cable is disconnected. SNMP Trap: cpqSm2ExternalPowerCableDisconnected - 9010 in CPQSM2.MIB Symptom: External Power Cable Disconnected.
  • Page 97 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “Errors occurred during server restart.” NT Event ID: 1124 (Hex)0x84350464 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fault Tolerant Power Supply Sub-system is in a degraded state. Restore power or replace the failed power supply.
  • Page 98 • cpqHeFltTolPowerSupplySerialNumber • cpqHeFltTolPowerSupplyAutoRev • cpqHeFltTolPowerSupplyFirmwareRev • cpqHeFltTolPowerSupplySparePartNum • cpqSiServerSystemId Supporting SNMP Trap Description: “The Power Supply is Failed on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay], Status [cpqHeFltTolPowerSupplyStatus], Model [cpqHeFltTolPowerSupplyModel], Serial Num [cpqHeFltTolPowerSupplySerialNumber], Firmware [cpqHeFltTolPowerSupplyFirmwareRev].” NT Event ID: 1126 (Hex)0x84350466 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fault Tolerant Power Supply Sub-system has lost redundancy.
  • Page 99 Symptom: A Fault Tolerant Power Supply has been removed from the specified chassis and bay location. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeFltTolPowerSupplyChassis • cpqHeFltTolPowerSupplyBay Supporting SNMP Trap Description: “The Power Supply Removed on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay].” NT Event ID: 1129 (Hex)0x84350469 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fan Sub-system is in a degraded state.
  • Page 100 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeFltTolFanChassis Supporting SNMP Trap Description: “The Fans are no longer redundant on Chassis [cpqHeFltTolFanChassis].” NT Event ID: 1132 (Hex)0x4435046c (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Fan Inserted. A hot-plug fan has been inserted into the system. SNMP Trap: cpqHe3FltTolFanInserted - 6038 in CPQHLTH.MIB Symptom: A Fault Tolerant Fan has been inserted into the specified chassis and fan location.
  • Page 101 • cpqHoTrapFlags • cpqHeTemperatureChassis • cpqHeTemperatureLocale Supporting SNMP Trap Description: “Temperature Exceeded on Chassis [cpqHeTemperatureChassis], Location [cpqHeTemperatureLocale].” NT Event ID: 1135 (Hex)0x8435046f (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A Temperature Sensor Condition has been set to degraded. The system may or may not shut down depending on the state of the thermal degraded action value '%6'.
  • Page 102 Symptom: The DC-DC Power Converter condition has been set to degraded for the specified chassis, slot, and socket. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHePwrConvChassis • cpqHePwrConvSlot • cpqHePwrConvSocket Supporting SNMP Trap Description: “The Power Converter Degraded on Chassis [cpqHePwrConvChassis], Slot [cpqHePwrConvSlot], Socket [cpqHePwrConvSocket].”...
  • Page 103 Log Message: Hot Plug PCI Board Removed. A hot plug PCI adapter has been removed from the system. SNMP Trap: cpqSiHotPlugSlotBoardRemoved - 2008 in CPQSINFO.MIB Symptom: Hot Plug Slot Board Removed. A Hot Plug Slot Board has been removed from the specified chassis and slot.
  • Page 104 • cpqSiHotPlugSlotIndex • cpqSiHotPlugSlotErrorStatus Supporting SNMP Trap Description: “Hot Plug Slot Board Failed in Chassis [cpqSiHotPlugSlotChassis], Slot [cpqSiHotPlugSlotIndex], Error [cpqSiHotPlugSlotErrorStatus].” NT Event ID: 1143 (Hex)0x44350477 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Rack Name Changed. SNMP Trap: cpqRackNameChanged - 22001 in CPQRACK.MIB Symptom: The rack name has changed.
  • Page 105 Supporting SNMP Trap Description: “The enclosure name has changed to [cpqRackCommonEnclosureName] in rack [cpqRackName].” NT Event ID: 1145 (Hex)0x44350479 (cpqsvmsg.dll) Log Severity: Information (1) Event Title: Enclosure Removed Log Message: This trap indicates that an enclosure has been removed from the rack. SNMP Trap: cpqRackEnclosureRemoved - 22003 in CPQRACK.MIB Symptom: The enclosure has been removed.
  • Page 106 Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] has been inserted into rack [cpqRackName].” NT Event ID: 1147 (Hex)0xc435047b (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Rack Enclosure Overheated Log Message: This trap indicates that an enclosure temperature sensor has been tripped indicating an overheat condition.
  • Page 107 • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTempLocation • cpqRackCommonEnclosureSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] temperature sensor in rack [cpqRackName] has been set to degraded.” NT Event ID: 1149 (Hex)0x4435047d (cpqsvmsg.dll) Log Severity: Information (1) Event Title: Rack Enclosure Temperature Normal Log Message: This trap indicates that an enclosure temperature sensor has returned to normal.
  • Page 108 • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureFanLocation • cpqRackCommonEnclosureFanSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been set to failed.” NT Event ID: 1151 (Hex)0x8435047f (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Rack Enclosure Fan Degraded Log Message: This trap indicates that an enclosure fan has failed but other fans in the redundant fan group are still operating.
  • Page 109 • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureFanLocation • cpqRackCommonEnclosureFanSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been set to ok.” NT Event ID: 1153 (Hex)0x84350481 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Rack Enclosure Fan Removed Log Message: The enclosure fan has been removed.
  • Page 110 • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureFanLocation • cpqRackCommonEnclosureFanSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been inserted.” NT Event ID: 1155 (Hex)0xc4350483 (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Rack Power Supply Failed Log Message: This trap indicates that a power supply has failed.
  • Page 111 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackPowerSupplyEnclosureName • cpqRackPowerSupplySerialNum • cpqRackPowerSupplyPosition • cpqRackPowerSupplyFWRev • cpqRackPowerSupplySparePartNumber • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The power supply [cpqRackPowerSupplyPosition] in enclosure [cpqRackPowerSupplyEnclosureName] in rack [cpqRackName] has been set to degraded.” NT Event ID: 1157 (Hex)0x44350485 (cpqsvmsg.dll) Log Severity: Information (1) Event Title: Rack Power Supply OK...
  • Page 112 SNMP Trap: cpqRackPowerSupplyRemoved - 22016 in CPQRACK.MIB Symptom: The power supply has been removed. User Action: None. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackPowerSupplyEnclosureName • cpqRackPowerSupplySerialNum • cpqRackPowerSupplyPosition • cpqRackPowerSupplyFWRev • cpqRackPowerSupplySparePartNumber • cpqRackCommonEnclosureSerialNum •...
  • Page 113 Event Title: Rack Power Subsystem Not Redundant Log Message: The rack power subsystem is no longer in a redundant state. SNMP Trap: cpqRackPowerSubsystemNotRedundant - 22018 in CPQRACK.MIB Symptom: The rack power subsystem is no longer in a redundant state. User Action: Replace any failed power supplies as soon as possible to return the system to a redundant state.
  • Page 114 Log Severity: Warning (2) Event Title: Rack Power Subsystem Overload Log Message: The rack power subsystem overload condition. SNMP Trap: cpqRackPowerSubsystemOverloadCondition - 22020 in CPQRACK.MIB Symptom: The rack power subsystem overload condition. User Action: Replace any failed power supplies as soon as possible to return the system to a redundant state.
  • Page 115 Log Severity: Error (3) Event Title: Server Power On Prevented Log Message: Server power on prevented to preserve redundancy. SNMP Trap: cpqRackServerPowerOnFailedNotRedundant - 22022 in CPQRACK.MIB Symptom: Server power on prevented to preserve redundancy. There is not enough power to power on the server blade and maintain redundancy for the other blades in the enclosure.
  • Page 116 NT Event ID: 1166 (Hex)0xc435048e (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Inadequate Power To Power On Log Message: There is not enough power to power on the server blade. The server enclosure micro- controller was not found. SNMP Trap: cpqRackServerPowerOnFailedEnclosureNotFound - 22024 in CPQRACK.MIB Symptom: Inadequate power to power on.
  • Page 117 • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Inadequate power to power on blade [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1168 (Hex)0x84350490 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Server Power On Via Manual Override Log Message: Server power on via manual override. SNMP Trap: cpqRackServerPowerOnManualOverride - 22026 in CPQRACK.MIB Symptom: Server power on via manual override.
  • Page 118 • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Fuse open fuse [cpqRackCommonEnclosureFuseLocation], in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1170 (Hex)0x84350492 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Server Blade Removed Log Message: The server blade has been removed from the enclosure. SNMP Trap: cpqRackServerBladeRemoved - 22028 in CPQRACK.MIB Symptom: Server blade removed.
  • Page 119 • cpqRackServerBladePosition • cpqRackServerBladeSparePartNumber • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Server blade [cpqRackServerBladeName] inserted into position [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1172 (Hex)0x84350494 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Rack Power Subsystem Not Load Balanced Log Message: The power subsystem is out of balance for this power enclosure.
  • Page 120 • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem DC power problem in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1174 (Hex)0x84350496 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Facility AC Power Problem Log Message: The AC facility input power has been exceeded for this power enclosure.
  • Page 121 • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Unknown power consumption in rack [cpqRackName].” NT Event ID: 1176 (Hex)0x84350498 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Load Balancing Wire Missing Log Message: The power subsystem load balancing wire missing. SNMP Trap: cpqRackPowerChassisLoadBalancingWireMissing - 22034 in CPQRACK.MIB Symptom: Power subsystem load balancing wire missing.
  • Page 122 Supporting SNMP Trap Description: “Power subsystem has too may power enclosures [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1178 (Hex)0x8435049a (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Configuration Error Log Message: The power subsystem has been improperly configured. SNMP Trap: cpqRackPowerChassisConfigError - 22036 in CPQRACK.MIB Symptom: Power subsystem improperly configured.
  • Page 123 User action: None Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “The Management processor is ready after a successfull reset” NT Event ID: 1181 (Hex) 0x8435049D (cpqsvmsg.dll) Log Severity: Warning (3) Log Message: The Management Processor has not reset successfully and is not operational. The data contains the error code.

  • Page 124: Event Identifiers 1539-3352

    • sysName • cpqHoTrapFlags • cpqSeUSBDeviceType • cpqSeUSBDeviceName Supporting SNMP Trap Description: This trap is sent when a attached USB storage device is removed. Symbolic Name: CPQ_STD_USB_DEV_REMOVED Event Identifiers 1539-3352 Event identifier: cpqsvmsg.dll - 1539 (Hex)0xc4350603 (Service Event) Log Severity: Error (3) Log Message: Unable to write to the registry.
  • Page 125 Log Severity: Warning (2) Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other components of the Server Agents. Reinstall the entire Server Agents package to correct this error. Event identifier: cpqsvmsg.dll - 1800 (Hex)0x84350708 (Service Event) Log Severity: Warning (2) Log Message: Unable to read security configuration information.

  • Page 126: Event Identifiers 5632-5684

    Event identifier: cpqsvmsg.dll - 3332 (Hex)0x84350d04 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqsvmsg.dll - 3333 (Hex)0x84350d05 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry sub-key: “%1”.
  • Page 127 Log Severity: Warning (2) Log Message: “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 5636 (Hex)0x84351604 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not read the registry value “%1”. The data contains the error code.
  • Page 128 Event identifier: cpqsvmsg.dll - 5645 (Hex)0x8435160d (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not get the system type. The data contains the error code. Event identifier: cpqsvmsg.dll - 5682 (Hex)0x84351632 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not set the variable because it is unsupported.

  • Page 129: Nic Agents

    NIC agents Event Identifiers 256-299 Event identifier: cpqnimsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent detected an error. The insertion string is: %1. The data contain the error code. Event identifier: cpqnimsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory.
  • Page 130 Event identifier: cpqnimsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: Unable to open the registry key “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqnimsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: Unable to read “%1”...
  • Page 131 Log Severity: Warning (2) Log Message: There were no physical adapters in team: “%1.” This error can be caused by improperly installed drivers. Remove all device instances associated with the team and re-install the drivers and team. Event identifier: cpqnimsg.dll - 274 (Hex)0x84350112 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent cannot generate Traps due to a communication problem with the NIC SNMP extension agent.
  • Page 132 Log Severity: Warning (2) Log Message: The NIC Agent service could not load the module “%1”. The data contain the error code. Event identifier: cpqnimsg.dll - 288 (Hex)0x84350120 (Service Event) Log Severity: Warning (2) Log Message: The NIC Agent service could get the control function for module “%1”. The data contain the error code.

  • Page 133: Event Identifiers 300-1293

    Log Message: The NIC SNMP Management Agent has failed to refresh data associated with key %1. Check to make sure management service is up and running. This may cause data received from Compaq SNMP agent to be old or invalid. Event identifier: cpqnimsg.dll - 1030 (Hex)0xc4350406 (Service Event)
  • Page 134 Log Severity: Warning (2) Log Message: The NIC SNMP Management Agent was unable to forward an SNMP trap to the Compaq Remote Insight Board trap due to processing error. The data contains the error code. Event identifier: cpqnimsg.dll - 1037 (Hex)0x8435040d (Service Event)
  • Page 135 Log Message: The NIC SNMP Management Agent has determined the Insight Agent Management service is running. Event identifier: cpqnimsg.dll - 1040 (Hex)0x44350410 (Service Event) Log Severity: Information (1) Log Message: The agent could not deliver trap %1. The agent was unable to use Asynchronous Management to deliver a trap.
  • Page 136 • cpqHoTrapFlags • cpqNicIfPhysAdapterSlot • cpqNicIfPhysAdapterPort • cpqNicIfLogMapAdapterOKCount Supporting SNMP Trap Description: “Redundancy decreased by adapter in slot [cpqNicIfPhysAdapterSlot], port [cpqNicIfPhysAdapterPort].” NT Event ID: 1290 (Hex)0x4435050A (cpqnimsg.dll) Log Severity: Information (1) Log Message: Connectivity has been restored for the NIC in slot %1, port %2. SNMP Trap: cpqNic3ConnectivityRestored - 18011 in CPQNIC.MIB Symptom: This trap is sent any time connectivity is restored to a logical adapter.
  • Page 137 • cpqHoTrapFlags • cpqNicIfPhysAdapterSlot • cpqNicIfPhysAdapterPort • cpqSiServerSystemId • cpqNicIfPhysAdapterStatus • cpqSePciSlotBoardName • cpqNicIfPhysAdapterPartNumber • ipAdEntAddr • cpqNicIfLogMapIPV6Address Supporting SNMP Trap Description: “Connectivity lost for adapter in slot [cpqNicIfPhysAdapterSlot], port [cpqNicIfPhysAdapterPort].” NT Event ID: 1292 (Hex)0x4435050C (cpqnimsg.dll) Log Severity: Information (1) Log Message: Redundancy has been increased by the NIC in slot %1, port %2.
  • Page 138 Symptom: This trap is sent any time a physical adapter in a logical adapter group changes to the Failed condition, but at least one physical adapter remains in the OK condition. This can be caused by loss of link due to a cable being removed from the adapter or the Hub or Switch. Internal adapter, Hub, or Switch failures can also cause this condition.

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