Dell PowerEdge T310 Hardware Owner's Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Server
  5. PowerEdge T310
  6. Hardware owner's manual

Dell PowerEdge T310 Hardware Owner's Manual

Dell server hardware owner's manual
Hide thumbs Also See for PowerEdge T310:
Table of Contents

Quick Links

See also: Technical Manual
Dell™ PowerEdge™ T310
Systems
Hardware Owners
Manual
Table of Contents
loading

Related Manuals for Dell PowerEdge T310

Summary of Contents for Dell PowerEdge T310

  • Page 1 Dell™ PowerEdge™ T310 Systems Hardware Owners Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; MS-DOS, Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents About Your System Accessing System Features During Startup Front-Panel Features and Indicators LCD Panel Features (Optional) Home Screen Setup Menu View Menu Hard-Drive Indicator Patterns Back-Panel Features and Indicators Guidelines for Connecting External Devices NIC Indicator Codes Power Indicator Codes Diagnostic Lights (Optional) LCD Status Messages Viewing Status Messages...
  • Page 4 Processor Settings Screen SATA Settings Screen Boot Settings Screen Integrated Devices Screen PCI IRQ Assignment Screen Serial Communication Screen Embedded Server Management Screen (Optional) Power Management Screen System Security Screen Exit Screen Entering the UEFI Boot Manager Using the UEFI Boot Manager Navigation...
  • Page 5 System and Setup Password Features Using the System Password Using the Setup Password Embedded System Management Baseboard Management Controller Configuration Entering the BMC Setup Module iDRAC Configuration Utility Entering the iDRAC Configuration Utility Installing System Components Recommended Tools Inside the System Front Bezel .
  • Page 6 Installing the Expansion Card Stabilizer Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Hard Drives Removing a Hard-Drive Blank Installing a Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a Hot-Swap Hard Drive Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier Installing a Hot-Swap Hard Drive Into a Drive Carrier...
  • Page 7 General Memory Module Installation Guidelines ..... . Mode-Specific Guidelines Installing Memory Modules Removing Memory Modules Expansion Cards ..... Expansion Card Installation Guidelines Installing an Expansion Card Removing an Expansion Card...
  • Page 8 Chassis Intrusion Switch Removing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch Control Panel Assembly Removing the Control Panel Assembly Installing the Control Panel Assembly SAS Backplane Removing the SAS Backplane Installing the SAS Backplane Power Distribution Board Removing the Power Distribution Board Replacing the Power Distribution Board System Board Removing the System Board...
  • Page 9 Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Troubleshooting an Internal USB Key Troubleshooting an Optical Drive Troubleshooting a Tape Backup Unit Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Troubleshooting Expansion Cards Troubleshooting the Processor Running the System Diagnostics...
  • Page 10 Power Distribution Board Connectors Disabling a Forgotten Password Getting Help Contacting Dell Glossary ......

  • Page 11: About Your System

    Program and UEFI Boot Manager" on page 57. Enters System Services, which opens the Unified Server Configurator. The Unified Server Configurator allows you to access utilities such as embedded system diagnostics. For more information, see the Unified Server Configurator documentation.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators NOTE: Depending on the configuration, your system may have either an LCD panel or LED diagnostic indicators. Figure 1-1. Front Panel Features and Indicators Item Indicator, Button, or Connector Front bezel lock Tape drive/Optical drive (optional) Optical drive (optional) About Your System...
  • Page 13 Item Indicator, Button, or Connector LED or LCD panel LCD menu buttons System identification button Power-on indicator, power button Icon Description LED panel — The four diagnostic indicator lights display error codes during system startup. See "Diagnostic Lights (Optional)" on page 23. LCD panel —...

  • Page 14: Lcd Panel Features (Optional)

    Item Indicator, Button, or Connector NMI button USB connectors (2) Front bezel LCD Panel Features (Optional) The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention.

  • Page 15: Home Screen

    Figure 1-2. LCD Panel Features Item Buttons Left Select System identification Right Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, Description Moves the cursor back in one-step increments.

  • Page 16: Setup Menu

    the LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen. To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon the Home icon.

  • Page 17: View Menu

    View Menu Option BMC IP or DRAC IP NOTE: If an iDRAC6 Express card is installed on the system, the BMC IP option is replaced by DRAC IP. Name Number Power Temperature Description Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP , and Subnet (IPv6 does not have Subnet).

  • Page 18: Hard-Drive Indicator Patterns

    Hard-Drive Indicator Patterns hard-drive activity indicator (green) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Blinks green, amber, and off About Your System hard-drive status indicator (green and amber) Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized...

  • Page 19: Back-Panel Features And Indicators

    Drive-Status Indicator Pattern (RAID Only) Condition Blinks amber four times per second Blinks green slowly Steady green Blinks green three seconds, amber three seconds, and off six seconds. Back-Panel Features and Indicators Figure 1-3. Back-Panel Features and Indicators Drive failed Drive rebuilding Drive online Rebuild aborted...
  • Page 20 Item Indicator, Button, or Connector power supplies (2) USB connectors (4) Ethernet connectors (2) video connector serial connector iDRAC6 Enterprise port (optional) VFlash media slot (optional) PCIe expansion card slots (5) security cable slot About Your System Icon Description Depending on the configuration of your system, you may have a redundant power supply or a non-redundant power supply.

  • Page 21: Guidelines For Connecting External Devices

    Guidelines for Connecting External Devices • Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). • Ensure that the appropriate driver for the attached device has been installed on the system.

  • Page 22: Power Indicator Codes

    Power Indicator Codes The power supplies have indicators that show whether power is present or whether a power fault has occurred. • Not lit — AC power is not connected. It also indicates that the system is in standby mode. •...

  • Page 23: Diagnostic Lights (Optional)

    A non-redundant power supply has an LED indicator that shows whether power is present or whether a power fault has occurred. • Not lit — AC power is not connected. It also indicates that the system is in standby mode. •...

  • Page 24: Diagnostic Indicator Codes

    Table 1-1. Diagnostic Indicator Codes Code About Your System Causes The system is in a normal off condition or a possible pre-BIOS failure has occurred. The diagnostic lights are not lit after the system successfully boots to the operating system. The system is in a normal operating condition after POST.

  • Page 25: Lcd Status Messages

    Table 1-1. Diagnostic Indicator Codes (continued) Code Causes No memory modules detected. System board failure. Memory configuration error. Possible system board resource and/or system board hardware failure. Possible system resource configuration error. Other failure. LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL).

  • Page 26: Viewing Status Messages

    Viewing Status Messages If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error. Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a...
  • Page 27 Table 1-2. LCD Status Messages (continued) Code Text E1116 Memory disabled, temp above range. Power cycle AC. E1210 Motherboard battery failure. Check battery. E1211 RAID Controller battery failure. Check battery. E1216 3.3V Regulator failure. Reseat PCIe cards. E1229 CPU # VCORE Regulator failure.
  • Page 28 Table 1-2. LCD Status Messages (continued) Code Text E122A CPU # VTT Regulator failure. Reseat CPU. E122C CPU Power Fault. Power cycle AC. E122D Memory Regulator # Failed. Reseat DIMMs. E122E On-board regulator failed. Call support. E1310 Fan ## RPM exceeding range.
  • Page 29 Table 1-2. LCD Status Messages (continued) Code Text E1414 CPU # temp exceeding range. Check CPU heatsink. E1418 CPU # not detected. Check CPU is seated properly. E141C Unsupported CPU configur- ation. Check CPU or BIOS revision. E141F CPU # protocol error.
  • Page 30 Table 1-2. LCD Status Messages (continued) Code Text E1422 CPU # machine check error. Power cycle E1610 Power Supply # (### W) missing. Check power supply. E1614 Power Supply # (### W) error. Check power supply. E1618 Predictive failure on Power Supply # (### W).
  • Page 31 Table 1-2. LCD Status Messages (continued) Code Text E1624 Lost power supply redundancy. Check PSU cables. E1626 Power Supply Mismatch. PSU1 = ### W, PSU2 = ### W. E1629 Power required > PSU wattage. Check PSU and config. E1710 I/O channel check error.
  • Page 32 Table 1-2. LCD Status Messages (continued) Code Text E1711 PCI parity error on Bus ## Device ## Function ## PCI parity error on Slot #. Review & clear SEL. E1712 PCI system error on Bus ## Device ## Function ## E1714 Unknown error.
  • Page 33 Table 1-2. LCD Status Messages (continued) Code Text E1715 Fatal I/O Error. Review & clear SEL. E1716 Chipset IERR Bus ## Dev ## Function ##. Review & clear SEL. E1717 CPU # internal error. Review & clear SEL. E171F PCIe fatal error on Bus ## Device ## Function ##...
  • Page 34 Table 1-2. LCD Status Messages (continued) Code Text E1810 Hard drive ## fault. Review & clear SEL. E1812 Hard drive ## removed. Check drive. E1A14 SAS cable A failure. Check connection. E1A1D Control panel USB cable not detected. Check cable. E2010 Memory not detected.
  • Page 35 Table 1-2. LCD Status Messages (continued) Code Text E2013 BIOS unable to shadow memory. Check DIMMs. E2014 CMOS RAM failure. Power cycle E2015 DMA Controller failure. Power cycle E2016 Interrupt Controller failure. Power cycle E2017 Timer refresh failure. Power cycle E2018 Programmable Timer error.
  • Page 36 Table 1-2. LCD Status Messages (continued) Code Text E2019 Parity error. Power cycle E201A SuperIO failure. Power cycle E201B Keyboard Controller error. Power cycle AC. E201C SMI initializati on failure. Power cycle E201D Shutdown test failure. Power cycle About Your System Causes Parity error.
  • Page 37 Table 1-2. LCD Status Messages (continued) Code Text E201E POST memory test failure. Check DIMMs. E2020 CPU configuratio n failure. Check screen message. E2021 Incorrect memory configur- ation. Review User Guide. E2022 General failure during POST. Check screen message. E2023 BIOS unable to mirror memory.
  • Page 38 Table 1-2. LCD Status Messages (continued) Code Text E2111 SBE log disabled on DIMM ##. Reseat DIMM. E2113 Mem mirror OFF on DIMM ## & ##. Power cycle I1910 Intrusion detected. Check chassis cover. I1911 LCD Log Full. Check SEL to review all Errors.

  • Page 39: System Messages

    Table 1-2. LCD Status Messages (continued) Code Text W1228 RAID Controller battery capacity < 24hr. W1627 Power required > PSU wattage. Check PSU and config. W1628 Performance degraded. Check PSU and system configur- ation. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.
  • Page 40 Table 1-3. System Messages Message Alert! iDRAC6 not responding. Rebooting. Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Power required exceeds PSU wattage. Check PSU and system configuration.
  • Page 41 Table 1-3. System Messages (continued) Message BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation. BIOS Update Attempt Failed! Caution! NVRAM_CLR jumper is installed on system board CPU set to minimum frequency.
  • Page 42 Table 1-3. System Messages (continued) Message Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed. Decreasing available memory Embedded NICx and NICy: OS NIC=, Management Shared NIC=...
  • Page 43 Table 1-3. System Messages (continued) Message General failure Invalid configuration information - please run SETUP program. Keyboard controller failure Keyboard data line failure Keyboard stuck key failure Keyboard fuse has failed Local keyboard may not work because all user accessible USB ports are disabled.
  • Page 44 Table 1-3. System Messages (continued) Message Maximum rank count exceeded. The following DIMM has been disabled: x Memory address line failure at address, read value expecting value Memory double word logic failure at address, read value expecting value Memory Initialization Warning: Memory size may be reduced...
  • Page 45 Table 1-3. System Messages (continued) Message Memory set to minimum frequency. Memory tests terminated by keystroke. MEMTEST lane failure detected on No boot device available Causes The memory frequency may be intentionally set lower for power conservation. The current memory configuration may support only the minimum frequency.
  • Page 46 Table 1-3. System Messages (continued) Message No boot sector on hard drive No timer tick interrupt PCI BIOS failed to install PCIe Training Error: Expected Link Width is x, Actual Link Width is y. Plug & Play Configuration Error About Your System Causes Incorrect configuration settings in System Setup...
  • Page 47 Table 1-3. System Messages (continued) Message Quad rank DIMM detected after single rank or dual rank DIMM in socket. Read fault Requested sector not found SATA Portx device not found SATA port x device auto-sensing error SATA port x device configuration error SATA port x...
  • Page 48 Table 1-3. System Messages (continued) Message Sector not found Seek error Seek operation failed Shutdown failure General system error. The amount of system memory has changed About Your System Causes Faulty hard drive, USB device, or USB medium. Memory has been added or removed or a memory module may be faulty.
  • Page 49 Table 1-3. System Messages (continued) Message The following DIMMs should match geometry: x,x,... The following DIMMs should in rank match count: x,x,... The following DIMMs should match in size: x,x,... The following DIMMs should in size match and geometry: x,x,... The following DIMMs should in size...
  • Page 50 Table 1-3. System Messages (continued) Message Time-of-day not set - please run SETUP program Timer chip counter 2 failed configuration operation honored. System will now reset. configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system.
  • Page 51 See the Unified Server Configurator user documentation for more information. Restore the flash memory using the latest version on support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Reseat the memory modules.
  • Page 52 Table 1-3. System Messages (continued) Message Unsupported memory configuration. DIMM mismatch across slots detected: x,x,... Warning: A fatal error has caused system reset! Please check the system event log! Warning: Control Panel is not installed. Warning! No micro code update loaded for processor n About Your System...
  • Page 53 Table 1-3. System Messages (continued) Message Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot. Warning! Unsupported memory configuration detected. The memory configuration is not optimal.

  • Page 54: Warning Messages

    Table 1-3. System Messages (continued) Message Write fault Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 179. Warning Messages A warning message alerts you of a possible problem and prompts you to respond before the system continues a task.

  • Page 55: Alert Messages

    The Unified Server Configurator User's Guide provides information about setting up USC, configuring hardware and firmware, and deploying the operating system. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
  • Page 56 About Your System...

  • Page 57: Using The System Setup Program And Uefi Boot Manager

    Operating systems must be UEFI-compatible (for example, ® Microsoft Windows Server mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. Using the System Setup Program and UEFI Boot Manager ®...

  • Page 58: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press immediately after you see the following message: = System Setup If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message.

  • Page 59: System Setup Options

    System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. Option System Time System Date Memory Settings Processor Settings Using the System Setup Program and UEFI Boot Manager Description Sets the time on the system’s internal clock Sets the date on the system’s internal calendar Displays information related to installed memory.
  • Page 60 Communication Screen" on page 65. Displays a screen to configure the front-panel LCD options and to set a user-defined LCD string. See "Embedded Server Management Screen (Optional)" on page 66. Enables you to manage power usage of the processor, fans, and memory modules with preconfigured or customized settings.

  • Page 61: Memory Settings Screen

    Option Report Keyboard Errors (Report default) F1/F2 Prompt on Error (Enabled default) Memory Settings Screen Option System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing (Enabled default) Error Logging Threshold Mode (Enabled default) Using the System Setup Program and UEFI Boot Manager Description Enables or disables reporting of keyboard errors during the POST.

  • Page 62: Processor Settings Screen

    Processor Settings Screen Option 64-bit Core Speed Bus Speed Logical Processor (Enabled default) Virtualization Technology (Enabled default) Execute Disable (Enabled default) Number of Cores per Processor (All default) C States (Enabled default) Turbo Mode (Enabled default) Processor 1 Family -Model- Stepping SATA Settings Screen Option...

  • Page 63: Boot Settings Screen

    Option Port B (Off default) Port C (Off default) Port D (Off default) Port E (Auto default) Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence The sequence of hard drives. Use the up and down arrow USB Flash Drive Emulation Type Boot Sequence Retry...

  • Page 64: Integrated Devices Screen

    Integrated Devices Screen Option Integrated SAS Controller (Enabled default) User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Embedded NIC1 and NIC2 Embedded Gb NIC1 (Enabled with PXE default) MAC Address Embedded Gb NIC2 (Enabled default) OS Watchdog Timer (Disabled default) Embedded Video...

  • Page 65: Pci Irq Assignment Screen

    PCI IRQ Assignment Screen Option Serial Communication Screen Option Serial Communication (On without Console Redirection default) Serial Port Address External Serial Connector (Serial Device1 default) Failsafe Baud Rate (115200 default) Remote Terminal Type (VT100/VT220 default) Redirection After Boot (Enabled default) Using the System Setup Program and UEFI Boot Manager Description...

  • Page 66: Embedded Server Management Screen (Optional)

    Embedded Server Management Screen (Optional) Option Front-Panel LCD Options User-Defined LCD String Power Management Screen Option Power Management (Active Power Controller default) Using the System Setup Program and UEFI Boot Manager Description Options are User Defined String, Model Number, and None.

  • Page 67: System Security Screen

    Option CPU Power and Performance Management Fan Power and Performance Management Memory Power and Performance Management System Security Screen Option System Password Setup Password Password Status (Unlocked default) TPM Security (Off default) Using the System Setup Program and UEFI Boot Manager Description Options are OS DBPM, System DBPM, Maximum Performance, or Minimum Power.
  • Page 68 Option TPM Activation (No Change default) TPM Clear (No default) Power Button (Enabled default) NMI Button (Disabled default) Using the System Setup Program and UEFI Boot Manager Description When set to Activate, the TPM is enabled to default settings. When set to Deactivate, the TPM is disabled. The No Change state initiates no action.

  • Page 69: Exit Screen

    NOTE: Operating systems must be 64-bit UEFI-compatible (for example, ® Microsoft Windows Server UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager.

  • Page 70: Using The Uefi Boot Manager Navigation Keys

    Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services Unified Server Configurator, Diagnostics, and BIOS-level boot options.

  • Page 71: Uefi Boot Settings Screen

    UEFI Boot Settings Screen Option Add Boot Option Delete Boot Option Enable/Disable Boot Option Change Boot Order One-Time Boot From File System Utilities Screen Option System Setup System Services (USC) BIOS Boot Manager Reboot System System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password"...

  • Page 72: Using The System Password

    Using the System Password When a system password is assigned, the system prompts for the system password after the system starts and only those with the password have full use of the system. Assigning a System Password Before assigning a system password, enter the System Setup program and check the System Password option.
  • Page 73 Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 74), the system accepts your setup password as an alternate system password. When Password Status is Unlocked, you have the option to leave the password security enabled or to disable password security.

  • Page 74: Using The Setup Password

    4 Type the system password. 5 Confirm that Not Enabled is displayed for the System Password. If Not Enabled is displayed for the System Password, the system password has been deleted. If Enabled is displayed for the System Password, press the key combination to restart the system, and repeat step 1 to step 5.

  • Page 75: Embedded System Management

    3 If you want to assign a new setup password, perform the steps in "Assigning a Setup Password." Embedded System Management The Unified Server Configurator (USC) is an embedded utility that enables systems and storage management tasks from an embedded environment throughout the server’s lifecycle.

  • Page 76: Baseboard Management Controller Configuration

    • Configuring hardware and firmware For more information about setting up USC, configuring hardware and firmware, and deploying the operating system, see the Dell Unified Server Configurator User’s Guide on the Dell Support website at support.dell.com/manuals. Baseboard Management Controller Configuration...

  • Page 77: Idrac Configuration Utility

    Configuration Utility The iDRAC Configuration Utility is a pre-boot configuration environment that allows you to view and set parameters for the iDRAC6 and for the managed server. The iDRAC Configuration Utility provides the following features: • Enables fault logging and SNMP alerting.
  • Page 78 Using the System Setup Program and UEFI Boot Manager...

  • Page 79: Installing System Components

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80 Figure 3-1. Inside the System system cover system cooling fan heat sink and processor SAS backplane optical drive power supplies Installing System Components cooling shroud expansion card slots (5) memory modules (6) hard drives (4) power distribution board power supply bays (2)

  • Page 81: Front Bezel

    Front Bezel NOTE: If you are removing or installing a hot-swappable hard drive, the system may remain turned on and in the upright position during removal of the front bezel. If you are removing or installing any other system component(s), the system should be turned off and placed in the orientation shown in Figure 3-1.

  • Page 82: Installing The Front Bezel

    Installing the Front Bezel 1 Insert the bezel tabs into the bezel tab slots in the chassis. See Figure 3-2. 2 Press the top end of the bezel into the chassis until the lever locks into place. 3 Using the system key, lock the bezel. Front Bezel Inserts Removing the Front Bezel Insert NOTE:...

  • Page 83: Installing The Front Bezel Insert

    Installing the Front Bezel Insert NOTE: If you remove a drive from one or more of the front drive bays, replace the corresponding insert(s) on the front bezel. 1 From the back of the bezel, align the insert tab with the corresponding notch on the bezel.

  • Page 84: Installing An Emi Filler Panel

    Figure 3-4. Removing and Installing an EMI Filler Panel EMI filler panel Installing an EMI Filler Panel 1 Push the EMI filler panel into the empty drive bay on the front of the chassis until the filler panel locks into place. See Figure 3-4. 2 Replace the front bezel.

  • Page 85: Opening And Closing The System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Closing The System

    Figure 3-5. Opening and Closing the System cover release latch lock system cover Closing the System 1 Ensure that all internal cables are connected and folded out of the way. 2 Ensure that no tools or extra parts are left inside the system. 3 Place the bottom edge of the cover, opposite from the cover release latch, into the slots in the system chassis.

  • Page 87: Expansion Card Stabilizer

    7 Place the system upright on a flat surface. 8 Reattach any peripherals and connect the system to an electrical outlet. 9 Turn on the system and attached peripherals. Expansion Card Stabilizer Removing the Expansion Card Stabilizer 1 Turn off the system and attached peripherals. Disconnect the system from the electrical outlet and peripherals.

  • Page 88: Cooling Shroud

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Installing The Cooling Shroud

    Figure 3-6. Removing and Installing the Cooling Shroud cooling shroud expansion card stabilizer touch points (2) cooling shroud touch point Installing the Cooling Shroud 1 Carefully lower the cooling shroud into the system holding by the touch point. 2 Ensure that no cables are pinned under the edges of the cooling shroud. 3 Secure the cable into the bracket on the side of the cooling shroud.

  • Page 90: Hard Drives

    6 Place the system upright on a flat surface. 7 Reattach any peripherals and connect the system to an electrical outlet. 8 Turn on the system and attached peripherals. Hard Drives Your system supports up to four internal hot-swap 3.5-inch SAS or SATA hard drives, or 2.5-inch internal hot-swap SAS or SSD hard drives in 3.5-inch hot-swap hard-drive carrier.

  • Page 91: Installing A Hard-Drive Blank

    Figure 3-7. Removing or Installing a Hard-Drive Blank hard-drive blank Installing a Hard-Drive Blank Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place. Removing a Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive removal and installation.
  • Page 92 4 Open the hard-drive carrier release handle to release the drive. See Figure 3-8. 5 Slide the hard drive out until it is free of the drive bay. 6 Remove the hard drive from the carrier. See "Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier"...

  • Page 93: Installing A Hot-Swap Hard Drive

    Installing a Hot-Swap Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA backplane. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

  • Page 94: Removing A Hot-Swap Hard Drive From A Hard-Drive Carrier

    Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See Figure 3-9. Figure 3-9. Removing and Installing a Hot-Swap Hard Drive hard drive SAS/SATA screw hole Installing System Components...

  • Page 95: Installing A Hot-Swap Hard Drive Into A Drive Carrier

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 Figure 3-10. Removing or Installing a Cabled Hard Drive power/data cable hard drive 5 Detach the hard-drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive. NOTE: If you are not replacing the hard drive, remove the drive from the drive bracket (see Figure 3-11) and insert the empty bracket back into the drive bay.

  • Page 97: Installing A Cabled Hard Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Removing A Cabled Hard Drive From A Hard-Drive Bracket

    Removing a Cabled Hard Drive From a Hard-Drive Bracket Detach the hard-drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive. See Figure 3-11. Figure 3-11. Removing or Installing a Cabled Hard Drive From a Hard Drive Bracket hard drive tabs (2) Installing System Components...

  • Page 99: Optical And Tape Drives

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Installing An Optical Or Tape Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 101 1 Unpack and prepare the drive for installation. For instructions, see the documentation that accompanied the drive. If you are installing a SAS tape drive, you must have an integrated SAS storage controller card installed. See "Installing an Expansion Card" on page 115.
  • Page 102 6 Attach the three shoulder screws to the drive, one screw on the lower front screw hole on the right side and two screws on the lower screw holes on the left side. See Figure 3-13. NOTE: If the optical or tape drive you are installing does not have shoulder screws, remove the three shoulder screws from the old drive or the back of the 5.25-inch front bezel insert.

  • Page 103: Power Supplies

    11 Place the system upright on a flat surface. 12 Reattach any peripherals and connect the system to an electrical outlet. 13 Turn on the system and attached peripherals. 14 Test the drive by running system diagnostics (optional). See "Running the System Diagnostics"...

  • Page 104: Installing A Redundant Power Supply

    Figure 3-14. Removing and Replacing a Redundant Power Supply release latch velcro strap Installing a Redundant Power Supply 1 Verify that both power supplies are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label.

  • Page 105: Removing A Non-Redundant Power Supply

    Removing a Non-Redundant Power Supply 1 Turn off the system and all attached peripherals. 2 Disconnect the power cable from the power supply. 3 Open the system. See "Opening the System" on page 85. 4 Disconnect all cables from the power supply to the system board, hard drives and optical drive.

  • Page 106: Installing A Non-Redundant Power Supply

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Installing The System Fan

    Figure 3-16. Removing the System Fan touch-point system fan FAN connector on the system board Installing the System Fan 1 Align the tabs on the system fan with the securing slots on the chassis. 2 Slide the system fan into the securing slots until the release tab locks into place.

  • Page 108: System Memory

    3 Connect the system fan power cable to the system board. 4 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89. 5 Replace the expansion card stabilizer. See "Installing the Expansion Card Stabilizer" on page 87. 6 Close the system. See "Closing the System" on page 86 7 Lay the system upright on a flat surface.

  • Page 109: Mode-Specific Guidelines

    • Memory modules of different sizes can be mixed in A1-A3 or B1-B3 (for example, 2-GB and 4-GB), but all populated channels must have identical configurations. • The memory speed of each channel depends on the memory configuration: – For single- or dual-rank memory modules: •...
  • Page 110 Table 3-1. Sample RDIMM Memory Configurations Memory Sockets Memory Module Size 1-GB 2-GB 4-GB 8-GB Table 3-2. Sample UDIMM Memory Configurations Memory Sockets Memory Module Size 1-GB 2-GB Installing System Components Physical Memory (GB) Physical Memory (GB) Processor Available Memory (GB) Processor Available Memory (GB)

  • Page 111: Installing Memory Modules

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112 Figure 3-17. Installing and Removing a Memory Module memory module alignment key 10 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.

  • Page 113: Removing Memory Modules

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 114: Expansion Cards

    6 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-17. Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. NOTE: If you are not replacing the memory module, insert a memory module blank in the socket.

  • Page 115: Installing An Expansion Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 116 5 Open the expansion-card latch adjacent to the slot. See Figure 3-18. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 117 Figure 3-18. Removing and Installing an Expansion Card expansion card stabilizer expansion card latch expansion card tab expansion card connector expansion card stabilizer touch points (2) expansion card expansion card tab slot Installing System Components...

  • Page 118: Removing An Expansion Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Idrac6 Express Card (Optional)

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Removing An Idrac6 Express Card (Optional)

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Idrac6 Enterprise Card (Optional)

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 122 8 When the front of the card is fully seated, the plastic standoffs snap over the edge of the card. Figure 3-20. Installing or Removing an iDRAC6 Enterprise Card (Optional) iDRAC6 Enterprise card VFlash SD card retention standoff tabs (2) 9 Replace the cooling shroud.

  • Page 123: Removing An Idrac6 Enterprise Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Vflash Media (Optional)

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 125 4 Insert the USB memory key into the USB connector. See Figure 3-21. 5 Close the system. See "Closing the System" on page 86. 6 Place the system upright on a flat surface. 7 Reattach any peripherals and connect the system to an electrical outlet. 8 Turn on the system and attached peripherals.

  • Page 126: Processor

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 127 9 Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up. Figure 3-22. Installing and Removing the Heat Sink heat sink CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
  • Page 128 Figure 3-23. Removing a Processor processor processor shield socket key (2) CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending the pins can permanently damage the system board. Installing System Components notch in processor (2) ZIF socket socket-release lever...

  • Page 129: Installing A Processor

    12 Carefully, lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. 13 After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. NOTE: Do not touch the bottom of the processor.

  • Page 130: System Battery

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 131 Figure 3-24. Replacing the System Battery positive side of battery connector negative side of battery connector 4 Remove the PCIe expansion card from slot 1. See "Removing an Expansion Card" on page 118. 5 Locate the battery socket. See "System Board Connectors" on page 170. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 132: Raid Battery (Optional)

    13 Close the system. See "Closing the System" on page 86. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect the system to an electrical outlet. 16 Turn on the system and attached peripherals. 17 Enter the System Setup program to confirm that the battery is operating properly.

  • Page 133: Installing A Raid Battery

    Figure 3-25. Removing and Installing the RAID Battery battery cable connector battery carrier battery carrier release tab Installing a RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-25. 2 Align the tabs on the battery carrier with the battery carrier slots on the chassis.

  • Page 134: Chassis Intrusion Switch

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 135: Installing The Chassis Intrusion Switch

    Figure 3-26. Removing and Installing the Chassis Intrusion Switch chassis intrusion switch intrusion connector on the system board Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See Figure 3-26. 2 Slide the switch into the securing bracket notch. See Figure 3-26. 3 Connect the chassis intrusion switch cable to the connector on the system board.

  • Page 136: Control Panel Assembly

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 137 Figure 3-27. Removing and Installing the Control Panel control panel cable control panel screw control panel assembly release latch Installing System Components...

  • Page 138: Installing The Control Panel Assembly

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 139 5 Disconnect all of the cables connected to the SAS backplane including the nSAS A cable, SAS B cable used for 3.5 inch hard drives, the backplane power cable, and the data cable. See Figure 3-28. 6 To remove the SAS backplane, pull the blue release pin and slide the backplane upwards.

  • Page 140: Installing The Sas Backplane

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 141 5 Remove the cables that are routed on the power distribution board. 6 To remove the power distribution board, pull the blue release pin and slide the board up. 7 Pull the board away from the chassis until the securing slots on the board are free from the tabs on the chassis.

  • Page 142: Replacing The Power Distribution Board

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 143 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System" on page 85. 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer"...

  • Page 144: Installing The System Board

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 145 5 Slide the system board toward the back of the system, inserting the connectors into the cutouts in the chassis. 6 Using a Phillips screwdriver, tighten the screws. 7 If applicable, replace the SAS backplane. See "Installing the SAS Backplane" on page 140. 8 Replace the heat sink and processor.
  • Page 146 Installing System Components...

  • Page 147: Troubleshooting Your System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 148: Troubleshooting External Connections

    Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices. See Figure 1-1 and Figure 1-3 for the front- and back-panel connectors on your system. Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor.

  • Page 149: Troubleshooting A Serial I/O Device

    3 Restart the system and, if your keyboard is functioning, enter the system setup program. Verify that all USB ports are enabled. See "Integrated Devices Screen" on page 64. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, see "Disabling a Forgotten Password"...

  • Page 150: Troubleshooting A Wet System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 151 3 Disassemble components from the system. See "Installing System Components" on page 79. • Hard drives • SD cards • USB memory key • Expansion cards • iDRAC6 Express card • iDRAC6 Enterprise card • Expansion cards • Power supplies •...

  • Page 152: Troubleshooting A Damaged System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 153: Troubleshooting Power Supplies

    1 Re-enter the time and date through the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 57. 2 Turn off the system and disconnect it from the electrical outlet for at least one hour. 3 Reconnect the system to the electrical outlet and turn on the system.

  • Page 154: Troubleshooting System Cooling Problems

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 155: Troubleshooting System Memory

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 156 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 61. Make any changes to the memory settings, if needed. If the memory settings match the installed memory but a problem is still indicated, go to step 15.

  • Page 157: Troubleshooting An Internal Usb Key

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 158: Troubleshooting An Optical Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 159: Troubleshooting A Tape Backup Unit

    Troubleshooting a Tape Backup Unit 1 Try using a different tape cartridge. 2 Ensure that the device drivers for the tape drive are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3 Reinstall the tape-backup software as instructed in the tape-backup software documentation.

  • Page 160: Troubleshooting A Hard Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 161: Troubleshooting A Sas Or Sas Raid Controller

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 162: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 163: Troubleshooting The Processor

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 164 5 Ensure that each processor and heat sink are properly installed. See "Installing a Processor" on page 129. 6 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89. 7 Close the system. See "Closing the System" on page 86. 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

  • Page 165: Running The System Diagnostics

    The files required to run the online diagnostics for systems running ® supported Microsoft Windows available at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide. Embedded System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices.

  • Page 166: When To Use The Embedded System Diagnostics

    Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Unified Server Configurator (USC) screen. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

  • Page 167: System Diagnostics Testing Options

    System Diagnostics Testing Options Click the testing option in the Main Menu window. Testing Option Express Test Extended Test Custom Test Information Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results.

  • Page 168: Viewing Information And Results

    • Show Ending Timestamp — Time stamps the test log. • Test Iterations — Selects the number of times the test is run. • Log output file pathname — Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive.

  • Page 169: Jumpers And Connectors

    Jumpers and Connectors WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. System Board Jumpers For information on resetting the password jumper to disable a password, see "Disabling a Forgotten Password"...

  • Page 170: System Board Connectors

    System Board Connectors Figure 6-1. System Board Jumpers and Connectors Jumpers and Connectors...
  • Page 171 Table 6-2. System Board Jumpers and Connectors Item Connector USB1 USB2 USB3 USB4 NIC1 NIC2 iDRAC6 Enterprise PCIE_X8 PCIE_X16 PCIE_X8 PCIE_X1 PCIE_X1 PWRD_EN NVRM_CLR BATTERY SATA_D SATA_C SATA_B SATA_A SATA_F INT_USB 2 SATA_E INT_USB 1 Description External USB connector 1 External USB connector 2 External USB connector 3 External USB connector 4...
  • Page 172 Table 6-2. System Board Jumpers and Connectors Item Connector BP_I2C iDRAC6 Express HD_ACT_CARD PWR_CONN PDB_CONN CTRL_PNL INTRUSION Jumpers and Connectors Description Backplane I2C connector iDRAC6 Express card connector Hard drive activity connector 24 pin power connector 4 pin power connector Power distribution board power connector Processor Control panel connector...

  • Page 173: Sas Backplane Board Connectors

    SAS Backplane Board Connectors Figure 6-2. SAS Backplane Board Connectors hard drive connectors 0–3 SAS A connector front back backplane power (BKPLN) Jumpers and Connectors...

  • Page 174: Power Distribution Board Connectors

    Power Distribution Board Connectors J_PWR1 connector Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program." The password jumper enables these password features or disables them and clears any password(s) currently in use.
  • Page 175 3 Remove the jumper plug from the password jumper. See Figure 6-1 to locate the password jumper (labeled "PWRD_EN") on the system board. 4 Close the system. 5 Reconnect your system and peripherals to their electrical outlets, and turn on the system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed.
  • Page 176 Jumpers and Connectors...

  • Page 177: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 178 Getting Help...

  • Page 179: Glossary

    Glossary A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located.
  • Page 180 ECC — Error checking and correction. EMI — Electromagnetic interference. ERA — Embedded remote access. ERA allows you to perform remote, or "out-of-band," server management on your network server using a remote access controller. ESD — Electrostatic discharge. ESM — Embedded server management.
  • Page 181 In general, I/O activity can be differentiated from computational activity. IDE — Integrated drive electronics. A standard interface between the system board and storage devices. iDRAC — Internet Dell Remote Access Controller. A remote access controller that uses the Internet SCSI protocol. IP — Internet Protocol.
  • Page 182 jumper — Small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire connects the pins and creates a circuit, providing a simple and reversible method of changing the circuitry in a board.
  • Page 183 Mbps — Megabits per second. MBps — Megabytes per second. MBR — Master boot record. memory address — A specific location, usually expressed as a hexadecimal number, in the system’s RAM. memory module — A small circuit board containing DRAM chips that connects to the system board.
  • Page 184 Examples of code in ROM include the program that initiates your system’s boot routine and the POST. ROMB — RAID on motherboard. SAN — Storage Area Network. A network architecture that enables remote network-attached storage devices to appear to a server to be locally attached. Glossary...
  • Page 185 — A legacy I/O port with a 9-pin connector that transfers data one bit at a time and is most often used to connect a modem to the system. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 186 TCP/IP — Transmission Control Protocol/Internet Protocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices.
  • Page 187 virtualization — The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems. W — Watt(s). WH — Watt-hour(s). XML —...
  • Page 188 Glossary...

  • Page 189: Index

    130 blank hard drive, 90 configuring, 76 CD drive troubleshooting, 158 connectors USB, 12, 19 video, 12, 19 contacting Dell, 177 control panel assembly features, 12 installing, 138 LCD panel features, 14 removing, 136 cooling fans troubleshooting, 154 cover...
  • Page 190 expansion card troubleshooting, 162 expansion cards installing, 115 removing, 118 expansion slots, 114 front-panel features, 12 guidelines connecting external devices, 21 expansion card installation, 114 memory installation, 108 hard drive drive carrier, 94 installing, 93 removing, 91 troubleshooting, 160 hard drives (cabled) installing, 97 removing, 95 heat sink, 127...
  • Page 191 troubleshooting, 155 memory key connector (USB), 124 memory modules (DIMMs) configuring, 108 installing, 111 removing, 113 messages error messages, 58 status LCD, 25 warning, 54 microprocessor See processor. microprocessors troubleshooting, 163 indicators, 21 NICs troubleshooting, 149 options system setup, 59 password disabling, 174 setup, 74...
  • Page 192 SD card troubleshooting, 157 securing your system, 67, 73 setup password, 74 slots See expansion slots. startup accessing system features, 11 support contacting Dell, 177 system closing, 86 system cooling troubleshooting, 154 system features accessing, 11 system password, 72 system setup...
  • Page 193 wet system, 150 UEFI Boot Manager entering, 69 main screen, 70 System Utilities screen, 71 UEFI Boot Settings screen, 70 upgrades processor, 126 front-panel connectors, 12 internal connector for memory key, 124 USB key troubleshooting, 157 video front-panel connectors, 12 troubleshooting, 148 warning messages, 54 warranty, 55...
  • Page 194 Index...

This manual is also suitable for:

Poweredge system t310

Table of Contents