Beko B3W5841IG - Washing Machine Manual

Technical Specifications

Supplier's name or commercial brand	Beko
Model name	B3W5841IG
	7175746100
Nominal Capacity (kg)	8
Maximum spin speed (cycle/min)	1400
Built-In	No
Height (cm)	84
Width (cm)	60
Depth (cm)	55
Single Water inlet / Double Water inlet	+ / -
Electrical input (V/Hz)	230 V / 50Hz
Total current (A)	10
Total power (W)	2200
Main model code	1320
	The model information as stored in the product database can be reached by entering following website and searching for your model identifier (*) found on energy label. https://eprel.ec.europa.eu/

The consumption values apply when wireless network connection is turned off.

Symbols Table

Installation

Please read the "Safety Instructions" section first!

Your washing machine automatically detects the amount of laundry placed inside when selecting a program.

While installing the product, before the first use, calibration should be done to ensure that the laundry amount is detected in the most accurate way.

To do this, select the Drum Cleaning* program and cancel the spin function. Start the program without laundry. Wait for the program to finish, which will take about 15 minutes.

*The program name may vary depending on the model. For the appropriate program selection, review the program descriptions section.

• Please contact the nearest Authorised Service for the installation of the appliance.
• Make sure that the installation and electrical connections of the product are performed by authorised service agent. Manufacturer shall not be held responsible for damages caused by operations performed by unauthorised persons.
• Preparation of the location and electrical, tap water and waste water installations at the place of installation is under customer's responsibility.
• Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
• Prior to installation, visually check if the product has any defects on it. Do not have the product installed if it is damaged. Damaged products cause risks for your safety.

Appropriate Installation Location

• Place the product on a hard and level floor. Do not place it onto a carpet with high pile or other similar surfaces. Inappropriate floor may cause problems of noise and vibration
• Total weight of the washing machine and the dryer -with full load- when they are placed on top of each other reaches to approx. 180 kilograms. Place the product on a solid and flat floor that has sufficient load carrying capacity.
• Do not place the product on the power cable.
• Do not install the product at places where temperature may fall below 0 ºC. Freezing might damage your product.
• Leave a minimum space of 1 cm between the product and the furniture.
• If you will install the product on a surface with steps, never place it close to the edge.
• Do not place the product on any platform.
• Do not place heat sources such as cooker, irons, ovens, heater etc. on the appliance and do not use them on the product.

Assembly of Bottom Panel Covers

• In order to increase the sound comfort of the product, attach cover A after removing the package foam.
  
  Cover A

Tilt the machine back slightly. Rest the tabs of Cover A against the lower panel. Complete the assembly by rotating the cover.

• Cover B and the Cap are optional. If available, attach cover B and the Cap.
  
  Cover B
  
  Rest the tabs of Cover B against the lower panel. Complete the assembly by rotating the cover.

Cap

Insert the cap by pushing it with your finger.

Removing Transportation Safety Bolts

1. Loosen all transportation safety bolts with an appropriate wrench until they turn freely.
2. Bend the inner part by pressing it at the grip areas and pull the part out.
3. Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.
   

NOTICE: Remove the transportation safety bolts before operating the product. Otherwise, the product will get damaged.

NOTICE
Keep the transportation safety bolts in a safe place to reuse when the product needs to be moved again in the future.
Install the transportation safety bolts in reverse order of the disassembly procedure.
Never move the product without the transportation safety bolts properly fixed in place.

Connecting to Water Supply

NOTICE
Models with a single water inlet shall not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate.
Do not use old or used water inlet hoses on a new product. It may cause water leakage from your machine and stain your laundry.

1. Tighten all hose nuts by hand. Never use a tool when tightening the nuts.
2. Open the taps completely after making the hose connection to check for water leaks at the connection points. If any leak occurs, turn off the tap and remove the nut. Check the gasket and tighten the nut carefully again. In order to prevent the water leaks and resultant damages, keep the taps closed when you do not use the product.
   

Connecting the Drain Hose to the Drain

1. Attach the end of the drain hose directly to waste water drain, washbasin or bathtub.
   Your house will be flooded if the water draining hose is dislocated during water draining. There is also a risk of burning due to the high washing temperatures. In order to prevent such situations and make sure that the product performs water intake and drain processes without any problem, fix the drain hose securely.
2. Connect the drain hose to a minimum height of 40 cm and a maximum height of 100 cm.
3. Installing the water draining hose at ground level or close to the floor (40 cm below) and then raising it makes water discharge difficult and the laundry may come out extremely wet. Thus, follow the heights provided in the figure.
   
   

Adjusting the Stands

NOTICE: In order to ensure that the product operates more silently and vibration-free, it must stand level and balanced on its feet. Ensure that the product is balanced by adjusting the feet. Otherwise, the product may move from its place and cause crushing, noise and vibration problems.
To avoid damaging the lock nuts, do not use any tools to loosen the nuts.

1. Loosen the lock nuts on the feet by hand.
2. Adjust the feet until the product stands level and balanced.
3. Tighten all lock nuts again by hand.
   

Electrical Connection

Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be responsible for the damages that shall be incurred due to using the product without grounding according to local regulations.

• Connection must comply with national regulations.
• The electrical connection cable infrastructure of the product must be adequate and suitable for product requirements. It is recommended to use a Ground Fault Circuit Breaker (GFCI).
• Power cable plug must be within easy reach after installation.
• If the current supply to the fuse or breaker in the house is less than 13 Amps, have a qualified electrician install a 13 amp supply.
• The voltage specified in the "Technical specifications" section must be equal to your mains voltage.
• Do not make connections via extension cables or multi-plugs. Overheating and burning may occur due to the connecting cable.
  Damaged power cables should be replaced by the authorised service in order to prevent possible danger.

Fitting a different plug:
As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals on your plug, proceed as follows:

1. Connect the green - yellow or green (earth) wire to the terminal in the plug marked 'E' or with the symbol f or coloured green and yellow or green.
2. Connect the blue (neutral) wire to the terminal in the plug marked 'N' or coloured black.
3. Connect the brown (live) wire to the terminal in the plug marked 'L' or coloured red.

With the alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.

Start Up

Before starting to use the product make sure that the preparations described in section "Environmental instructions" and "Installation". To prepare the product for washing laundry, perform first operation in Drum Cleaning programme. If this programme is not available in your product, apply the method which is described in section "Cleaning the loading door and the drum".

Some water has remained in the product due to the quality control processes in the production. It is not harmful for the product.

Preparation

Please read the "Safety Instructions" section first

Sorting the Laundry

• Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature.
• Always observe the instructions given on the garment care labels.

Preparing Laundry for Washing

• Laundry items with metal attachments such as, underwiring, belt buckles or metal buttons will damage the product. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush. Such objects may damage the product or cause noise problem.
• Put small size clothes such as infant's socks and nylon stockings in a laundry bag or pillow case.
• Place curtains in without compressing them. Remove curtain attachment items. Curtain attachment items may cause pulling and tearing on the curtain.
• Fasten zippers, sew loose buttons and mend rips and tears.
• Wash "Machine washable" or "Hand washable" labelled products only with an appropriate programme.
• Do not wash colours and whites together. New, dark coloured cottons release a lot of dye. Wash them separately.
• Tough stains must be treated properly before washing.
• Wash trousers and delicate laundry turned inside out.
• Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. intensely must be shaken off before placing into the product. Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage.

Tips for Energy and Water Saving

Following information will help you use the product in an ecological and energy/waterefficient manner.

• Operate the product in the highest load capacity allowed for the programme you have selected, but do not overload. See "Programme and consumption table"
• Observe the temperature instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities of lightly soiled laundry.
• Do not use prewash and high temperatures for laundry that is not heavily soiled or stained.
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended during washing process.
• Do not use more detergent than the recommended amount on the detergent packaging.

Loading the Laundry

1. Open the loading door.
2. Put the laundry items into the product in a loose manner.
3. Push the loading door to close until you hear a locking sound. Ensure that no items are caught in the door. The loading door is locked while a programme is running. The door lock will open once the programme is completed. Then you can open the loading door. If the door does not open, apply the solutions provided for "Loading door cannot be opened" error in the Troubleshooting section.

Correct Load Capacity

The maximum load capacity depends on the type of laundry, the degree of soiling and the desired washing programme.
The product automatically adjusts the water amount according to the weight of the laundry put inside it.

Follow the instructions in "Programme and consumption table". When the appliances is overloaded product's washing performance will drop. Moreover, noise and vibration problems may occur

Using Detergent and Softener

Read the manufacturer instructions on the package while using detergents, softeners, starch, bleach and decolourants, anti-limescale and follow the dosage information provided. Use a measuring cup, if any.

The detergent drawer comprises of three compartments:

1. for prewash,
2. for main washing,
3. for softener,

: a syphon piece in the softener compartment,

: there is a liquid detergent apparatus for liquid detergent use in the main washing compartment.

Detergent, Softener and Other Cleaning Agents

• Add detergent and softener before starting the washing programme.
• Do not leave the detergent drawer open when the washing programme is on.
• If you are using a programme without prewashing, do not put detergent in the prewash compartment (compartment no. "1").
• If you are using a program with prewash, start the machine after adding powder detergent to the prewash and main wash compartments (compartments 1 and 2).
• Do not select a programme with prewashing if you are using a detergent pod or dispensing ball. Place the detergent pod or the dispensing ball directly among the laundry in the product.
• If you are using a liquid detergent, follow the directions under "Liquid detergent use" and do not forget to bring the liquid detergent apparatus to the correct position.

Choosing the Detergent type

Detergent type to be used depends on the washing programme, fabric type and colour.

• Use different detergents for coloured and white laundry.
• Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) intended solely for delicate clothes and at suggested programmes.
• When washing dark coloured clothes and quilts, it is recommended to use liquid detergent.
• Wash woollens at suggested programme with special detergent made specifically for woollens.
• Please review the programme descriptions part for suggested programme for different textiles.
• All recommendations about detergents are valid for selectable temperature range of programmes.

Only detergents, softeners and additives suitable for washing machines should be used. Do not use soap powder.

Adjusting the Detergent Amount

The amount of detergent depends on the amount of laundry, how soiled they are and the water hardness.

• Do not exceed the recommended dosage values on the detergent packaging in order to eliminate excessive foam and poor rinsing problems, to save money and protect the environment.
• Use less amounts of detergent for fewer or less soiled laundry.

Using Softeners

Put the softener in the softener compartment of the detergent drawer.

• Do not exceed the (>max<) level sign in the softener compartment.
• If the softener is not fluid, dilute with water before placing in the softener compartment.

Do not use liquid detergents or other materials with cleaning properties unless they are intended for use in washing machines for softening the laundry.

Using Liquid Detergents

If the Product Has a Liquid Detergent Apparatus

• Press and rotate the apparatus at where it is shown when you want to use liquid detergents. The part falling below will serve as a barrier for liquid detergent.
• Clean with water at its place or by removing from its place when it is necessary. Do not forget to place the apparatus in the main washing compartment (compartment no. "2") after cleaning.
• The apparatus should be up if you will use a powder detergent. The fan that you would see in this position will mix the powder detergent and help it to dissolve.
  

Use of Gel and Tablet Detergents

• If the detergent is fluid and there is no liquid detergent compartment in your product, place the gel detergent in the main washing detergent compartment in first water intake. If your product has a liquid detergent compartment, fill the compartment with detergent before starting the programme.
• If the gel detergent is not fluid or is in a capsule liquid tablet, place directly inside the drum before washing.
• Put the tablet detergent in the main washing compartment (compartment no. "2") or directly inside the drum before washing.

Using Starch

• Put in the liquid starch, powder starch or fabric dye in the softener compartment.
• Do not use softener and starch in the same washing programme simultaneously.
• Wipe the inside of the product with a damp and clean cloth after using starch.

Using Anti-Limescale

Using Bleach and Decolourants

• Select a programme with pre-washing and add bleach at the start of pre-washing. Do not put detergent in the pre-wash compartment. As an alternative application, select a programme with additional rinsing and add the bleach while the product is receiving water to the detergent compartment in the first rinsing step.
• Do not mix and use bleach and detergent together.
• As bleach may cause skin irritation use only small amounts (1/2 tea cups - approximately 50 ml and rinse the laundry well.
• Do not pour bleach directly onto the laundry.
• Do not use bleach for coloured clothes.
• Select a programme with low temperature washing while using oxygen-based decolourants.
• Oxygen-based decolourants can be used together with detergents. However, if it does not have the same viscosity as the detergent, first place the detergent in compartment no. "2" in the detergent drawer and wait for the product to rinse away the detergent during water intake. Add the decolourant to the same compartment while the machine continues taking in water.

Tips for Efficient Washing

		Clothes
		Light Colours and Whites	Colours	Black/Dark Colours	Delicates/Woollens/Silks
		(Recommended temperature range based on soil level: 40-90°C)	(Recommended temperature range based on soil level: cool -40°C)	(Recommended temperature range based on soil level: cool -40°C)	(Recommended temperature range based on soil level: cool -30°C)
	Heavily Soiled (difficult stains such as grass, coffee, fruits and blood.)	It may be necessary to pre-treat the stains or perform prewash. Powder and liquid detergents recommended for whites can be used at dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches.	Powder and liquid detergents recommended for colours can be used at dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches. Detergents which do not contain decolourant should be used.	Liquid detergents suitable for colours and black/dark colours can be used at doses recommended for heavily soiled clothes.	Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woollen detergents.
	Normally Soiled (For example, stains caused by body on collars and cuffs)	Powder and liquid detergents recommended for whites can be used at dosages recommended for normally soiled clothes.	Powder and liquid detergents recommended for colours can be used at dosages recommended for normally soiled clothes. Detergents which do not contain decolourant should be used.	Liquid detergents suitable for colours and black/dark colours can be used at doses recommended for moderately soiled clothes.	Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woollen detergents.
	Lightly Soiled (No visible stains exist.)	Powder and liquid detergents recommended for whites can be used at dosages recommended for lightly soiled clothes.	Powder and liquid detergents recommended for colours can be used at dosages recommended for lightly soiled clothes. Detergents which do not contain decolourant should be used.	Liquid detergents suitable for colours and black/dark colours can be used at doses recommended for lightly soiled clothes.	Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woollen detergents.

Displayed Programme Duration

You can view the programme duration on the display of your machine while selecting a programme. Depending on the amount of laundry you have loaded into your machine, foaming, unbalanced load conditions, fluctuations in power supply, water pressure and programme settings, the programme duration is automatically adjusted while the programme is running.

SPECIAL CASE: At programme start of Cottons and Cotton Eco programmes, display shows the duration of half load. It is the most common use case. After programme starts, in 20-25 minutes actual load is detected by the machine. And if the detected load is higher than half load; washing programme will be adjusted accordingly and programme duration increased automatically. You can follow this change on the display.

Operating the Product

Please read the "Safety Instructions" section first!

Control Panel

1. Programme Selection Button
2. Temperature Level Lights
3. Spin Level Indicator Lights
4. Display
5. Start/Pause Button
6. Remote Control Button
7. End Time Setting Button
8. Auxiliary Function Button 3
9. Auxiliary Function Button 2
10. Auxiliary Function Button 1
11. Spin Speed Adjustment Button
12. Temperature Setting Button

Symbols on the Display

1. Temperature Indicator
2. Spin Speed Indicator
3. Duration information
4. Door lock is engaged symbol
5. Programme follow-up indicator
6. No Water indicator
7. Add Garment Indicator
8. Bluetooth Connection Indicator
9. Remote Control Indicator
10. Delayed Start Enabled Indicator
11. Auxiliary Function Indicators 3
12. Child Lock Enabled symbol
13. Auxiliary Function Indicators 2
14. Auxiliary Function Indicators 1
15. No spin indicator
16. Rinse Hold Indicator
17. Cold Water indicator

The visuals used for machine description in this section are schematic and may not match exactly with the features of your machine.

Programme and Consumption Table

						Auxiliary Functions
Programme	Temperature °C	Max. Load (kg)	Water Consumption (I)	Energy Consumption (kWh)	Max. Speed	Anti Crease+	Fast+	Prewash	Extra Rinse	Steam	Temperature °C
Cottons	90	8	96	2,40	1400	•	•	•	•	•	Cold - 90
	60	8	96	1,80	1400	•	•	•	•	•	Cold - 90
	40	8	95	0,97	1400	•	•	•	•	•	Cold - 90
Eco 40-60	40***	8	63	0,700	1400						40-60
	40***	4	44	0,445	1400						40-60
	40***	2	33	0,235	1400						40-60
Synthetics	60	3	70	1,35	1200	•	•	•	•	•	Cold - 60
	40	3	68	0,85	1200	•	•	•	•	•	Cold - 60
Quick / Super Quick	90	8	66	2,20	1400	•	•		•	•	Cold - 90
	60	8	66	1,20	1400	•	•		•	•	Cold - 90
	30	8	66	0,20	1400	•	•		•	•	Cold - 90
Quick / Super Quick + Fast+	30	2	40	0,15	1400	•	•		•	•	Cold - 90
Hand Wash	40	1,5	55	0,50	1200				•		Cold - 40
Dark Care	40	3,5	83	0,85	1200	•	•	•	*	•	Cold - 40
Sports	40	3,5	55	0,50	1200			•			Cold - 40
StainExpert	60	4	85	1,55	1400		•	•			30-60
Anti Allergy	90	8	125	2,90	1400				*	*	20-90-
Down Wear	60	2	89	1,31	800				•	•	Cold - 60
SteamTherapy	-	1	1,1	0,11	-					*	-
Shirts	60	3	70	1,40	800	•	•	•	•	*	Cold - 60
Drum Clean	90	-	76	2,33	600					*	90
Downloaded Programme *****
Mix	40	3,5	85	0,90	800	•	•	•		•	Cold - 40
Towel	60	3	109	1,45	800				*	•	Cold - 60
Soft Toys	40	2	53	0,60	600				*		Cold - 40
Curtain	40	2	79	0,69	800			•	*		Cold - 40

•: Selectable.
*: Automatically selected, cannot be cancelled.
***: Eco 40-60 programme is a test programme according to 40°C temperature selection, EU regulation EU / 2019/2014 and EN 60456: 2016 / A11: 2020 standard.
*****: These programmes can be used with the HomeWhiz application. Power consumption may increase due to the connection.
-: See the programme description for maximum load.

Please read Installation section of the manual before first use. The auxiliary functions in the table may vary according to the model of your machine. Water and energy consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. Selection patterns for auxiliary functions can be changed by the manufacturer company. New selection patterns can be added or removed. The spin speed of your machine may vary according to the programme; this spin speed cannot exceed the max. spin speed of your machine. The amount of noise and humidity varies according to the spin speed; when the higher spin speed is selected during the spinning phase, the laundry contains less moisture but higher noise occurs at the end of the programme.

You can see the washing duration on the display of your machine while selecting a programme. Depending on the amount of laundry you have loaded into your machine, there may be a difference of 1-1.5 hours between the duration shown on the display and the actual duration of the wash cycle. Duration will be automatically updated soon after the washing starts. Always select the lowest appropriate temperature. The most efficient programmes in terms of energy consumption are generally those that wash at low temperatures for a long time.

Consumption Values (EN)

	Temperature Selection °C	Spin Speed (cycle/min)	Capacity (kg)	Programme Duration (h: min)		Energy Consumption (kWh/ cycle)	Water Consumption (liter/cycle)	Laundry Temperature (°C)	Residual Moisture Percent (%)
Eco 40-60	40	1400	8	03:38		0,700	63	32	52,8
	40	1400	4	02:47		0,445	44	28	52,9
	40	1400	2	02:47		0,235	33	22	55,9
Cottons	20	1400	8	03:30		0,600	95	20	53,9
	60	1400	8	03:30		1,800	96	60	53,9
Synthetics	40	1200	3	02:15		0,850	68	40	40
Quick / Super Quick	30	1400	8	00:28		0,200	66	23	62
The consumption values given for programmes other than the Eco 40-60 programme are only indicative.

Programme Selection

Programmes are limited with the highest spin speed appropriate for that particular type of fabric.
When selecting a programme, always consider the type of fabric, colour, degree of soiling and permissible water temperature.

1. Determine the programme suitable for the type, quantity and soiling level of the laundry in accordance with "Programme and consumption table".
2. Select the desired programme with the Programme Selection knob.
   

Programmes

• Eco 40-60
  In the Eco 40-60 programme, you may wash normally soiled cotton laundry that are specified to be washed together at 40°C or 60°C. This programme is the standard test programme according to the EU environmentally friendly design and energy labelling regulations.
  Although this programme washes longer than other washing programmes, it is more efficient in terms of energy and water consumption. Actual water temperature may be different from the stated wash temperature. When you load the machine with less laundry (e.g. ½ capacity or less), periods in programme stages may automatically get shorter. In this way, energy and water consumption would be much less.
  
• Cottons
  You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this programme. When the quick wash function button is pressed, programme duration becomes notably shorter but effective washing performance is ensured with intense washing movements. If the quick wash function is not selected, effective washing and rinsing performance is ensured for your heavily soiled laundry.
  
• Synthetics
  You can wash your laundry (such as shirts, blouses, synthetic/cotton blended fabrics etc.) in this programme. When the quick wash function button is pressed, the programme duration will be shortened significantly and effective washing performance is provided for your laundry that is not very dirty. If the quick wash function is not selected, effective washing and rinsing performance is ensured for your heavily soiled laundry.
  
• Hand Wash
  Use to wash your woollen/delicate laundry. Select the appropriate temperature complying with the tag of your clothes. Your laundry will be washed with a very gentle washing action in order not to damage the clothes.
  
• Anti Allergy
  Applying a steam step at the beginning of the programme allows to soften the dirt easily.
  Use this programme for your laundry (baby clothes, bed sheets, bedlinen, underwear, etc. cotton items) that requires an anti-allergic and hygienic washing at high temperature with intensive and long washing cycle. The high level of hygiene is ensured thanks to the steam application before the programme, long heating duration and additional rinsing step.
  

Allergy UK is the brand of the British Allergy Association. Seal of Approval is created to guide people that require recommendation about a product that the related product restricts / reduces / eliminates the allergens or reduces the allergen content significantly in the ambient where allergy patients exist. It aims to provide assurance that the products are tested scientifically or examined in a way to provide measurable results.

• Down Wear
  Use this programme to wash your coats, vest, jackets etc. containing feathers with a "machine-washable" label on them. Thanks to special spinning profiles, it is ensured that the water reaches the air gaps amongst the feathers.

• Spin+Drain
  You can use this program to remove the water on the garment/inside the machine.
  
• Rinse
  Use when you want to rinse or starch separately.
  
• SteamTherapy
  Use this programme to reduce the creases and ironing times of a small amount of unspotted cotton, synthetic or mixed laundry.
  
• Curtain
  You can use this programme to wash your tulles and curtains. As their meshed texture causes excessive foaming, put little amount of detergent into the main washing compartment. Thanks to the special spin profile of the programme, tulles and curtains crease less. Do not load your curtains above the specified capacity in order not to damage them.
  It is recommended to use special detergents produced for curtains in the powder detergent compartment in this programme.
  
• Shirts
  This programme is used to wash the shirts made from cotton, synthetic and synthetic blended fabrics altogether. It reduces wrinkles. Steam is applied at the end of the programme to help the wrinkle reducing function. The special spin profile and steam applied at the end of the programme reduce the wrinkles on your shirts. When the quick wash function is selected, the Pre-treatment algorithm is executed.
  
  • Apply the pre-treatment chemical on your garments directly or add it together with the detergent in the powder detergent compartment. Thus, you can obtain the same performance as you obtain with normal washing in a much shorter period of time. Usage life of your shirts increases. Do not use pre-wash detergent if you are planning to use delay function of your machine. Prewash detergent may pour out on your clothes and cause stains.
    ** It is recommended to operate the cycle with no more than 6 shirts to minimize wrinkles in your shirts using this cycle. When washing more than 6 shirts, there may be differences on the wrinkle levels and humidity on shirts at the end of cycle.
    
• Quick / Super Quick
  Use this programme to wash your lightly soiled or unspotted cotton clothes in a short time but not for towels or heavy cottons. The programme duration can be reduced down to 14 minutes when the quick wash function is selected. When the quick wash function is selected, maximum 2 (two) kg of laundry must be washed.
  
• Dark Care
  Use this programme to protect the colour of your dark-coloured garments or jeans. It performs high performance washing with special drum movement even if the temperature is low. It is recommended to use liquid detergent or woollen shampoo for dark coloured laundry. Do not wash your delicate clothes containing wool or etc.
  
• Mix
  Use to wash your cotton and synthetic clothes together without sorting them.
  
• Sports
  You can use this programme to wash sports and outdoors garments that contain cotton/ synthetics mix and water repellent covers such as gore-tex etc. It makes sure your garments are washed gently thanks to special rotating movements.
  
• StainExpert
  The machine has a special stain programme which enables the removal of different types of stains in the most effective way. Use this programme only for durable colourfast cotton laundry. Do not wash delicate and pigmenting clothes and laundry in this programme. Before washing, make sure to check garment tags (recommended for cotton shirts, trousers, shorts, t-shirts, baby clothes, pyjamas, aprons, table clothes, bed sheets, duvet covers, pillowcases, bathbeach towels, towels, socks, cotton underwear that are suitable for washing at high temperature and for a long time). In the automatic stain programme, you can wash 24 types of stains divided into three different groups according to "Quick wash" function selection. You can see stain groups that can be selected with the "Quick Wash" button.
  Depending on the selected stain group, a special washing programme for which duration of rinse hold, washing action, washing and rinsing duration are modified.

Below you can find the soil groups that can be selected with the "Quick Wash" setting button:

When "Quick Wash" is not selected;
Sweat, collar dirt, food, mayonnaise, salad dressing, make-up, machine oil, baby food.

When the "Quick Wash" button is pressed once;
Blood, chocolate, pudding, grass, mud, eggs, butter, curry.

When the "Quick Wash" button is pressed twice;
Tea, coffee, juice, ketchup, red wine, cola, jam, coal

1. Select the stain programme.
2. Select the stain you want to clean by locating it in the groups above and selecting the related group with the quick auxiliary function button.
3. Read the garment tag carefully and ensure that correct temperature and spin speed are selected.

• Downloaded Programme
  This is a special programme that allows you to download different programmes when you want to. At the start, there is a programme you can see with the HomeWhiz application as default. However, you can use the HomeWhiz application to select a programme from the predetermined programme set, and then change and use it.

If you want to use HomeWhiz feature and Remote Control function, you must select Downloaded Programme. Detailed information can be found in HomeWhiz Feature and Remote Control Function.

• Soft Toys

Soft toys must be washed in a delicate programme due to their delicate fabrics, and the fibre and accessories they contain. Thanks to its delicate washing movements and spinning profile, the soft toys programme protects the toys during washing. It is recommended to use liquid detergent.

Fragile toys with hard surfaces must not be washed under any circumstances.
Toys must not be washed together with your garments since they may harm laundry.

• Towel
  Use this programme to wash durable cotton laundry such as towels. Load the towels into the machine paying attention to place them in a way that they will not contact the door gasket or the glass.

Temperature Selection

Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current programme.
Press the Temperature Adjustment button to change the temperature. Temperature decreases gradually.

No change can be made in programmes where temperature adjustment is not allowed.

You can also change the temperature after the washing starts. This change can only be made if the washing steps allow it.

If you scroll to cold wash option and press Temperature Adjustment button again, the recommended maximum temperature for the selected programme appears on the display. Press the Temperature Adjustment button again to decrease the temperature.

Spin Speed Selection

Whenever a new programme is selected, the recommended spin speed of the selected programme is displayed on the Spin Speed indicator. It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current programme.
Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually.

Then, depending on the model of the product, "Rinse Hold " and "No Spin " options appear on the display.
If you are not going to unload your laundry immediately after the programme completes, you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine.

This function holds the laundry in the final rinsing water. If you want to spin your laundry after the Rinse Hold function:

1. Adjust the Spin Speed.
2. Press Start / Pause. The programme will resume. Machine drains the water and spins the laundry.

If you want to drain the water at the end of the programme without spinning, use No Spin function.

No change can be made in programmes where spin speed adjustment is not allowed.

You can change the spin speed after the washing starts if the washing steps allow it. Changes cannot be made if the steps do not allow it.

Soaking
If you are not going to unload your clothes immediately after the programme completes, you can use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine. Press Start/Pause button after this process if you want to drain the water without spinning your laundry. Programme will resume and complete after draining the water.
If you want to spin the laundry held in water, adjust the Spin Speed and press Start/ Pause button. The programme will resume. Water is drained, laundry is spun and the programme is completed.

Auxiliary Function Selection

Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, icons of the auxiliary function symbol that is selected together with it lights.

When an auxiliary function button that cannot be selected with the current programme is pressed, the washing machine will make a warning sound.
Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be cancelled and the second auxiliary function selection will remain active. For example, if you want to select Quick Wash after you have selected the Additional Water, Additional Water will be cancelled and Quick Wash will remain active.
An auxiliary function that is not compatible with the programme cannot be selected. (See "Programme and consumption table")
Some programmes have auxiliary functions that must be operated simultaneously. Those functions cannot be cancelled. The frame of the auxiliary function will not be lit, only inner area will be lit.

Auxiliary Functions

• Prewash
  A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy, water, detergent and time.
  
• Fast+
  After selecting a programme, you can press the Quick Wash setting button to shorten the programme duration. For some programmes, the duration can shorten by over 50%. Despite this, a good washing performance is achieved thanks to the changed algorithm.
  While it differs with each programme, when you press the Quick Wash button once, the programme duration will drop to a certain level. If you press the same button for the second time, it will drop to the minimum duration.
  Do not use Quick Wash adjustment button when washing heavily soiled laundry for a better washing performance.
  Use the Quick Wash button for Mildly and Lightly soiled laundry and shorten the programme duration.
  
• Steam
  This function helps to reduce the creases of your cotton, synthetic and mixed clothes, shorten the ironing time and remove the dirt by softening.
  * Under conditions where the steam function is applied at the end of the programme, your laundry may be warmer at the end of the washing. This is expected within the programme working conditions.

When you activate the steam function, do not use liquid detergent if there is no liquid container or liquid detergent dosing feature. There is the risk of staining of the clothes.

• Remote Control
  You can use this auxiliary function button to connect your product to smart devices. For detailed information, see HomeWhiz Feature and Remote Control Function.
  
• Customized Programme
  This auxiliary function can only be used for Cotton and Synthetic programmes together with the HomeWhiz application. When this auxiliary function is activated, you can add up to 5 auxiliary rinsing steps to the programme. You can select and use some auxiliary functions even though they are not found on your product. You can increase and decrease the time of the Cotton and Synthetic programmes within a safe range.

When the Specialised Programme auxiliary function is selected, the washing performance and energy consumption will be different than the declared value.

Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds

• Drum Clean
  Press and hold the related auxiliary function button for 3 seconds to select the programme. Regularly clean (once every 1 to 2 months) the drum for ensuring the required hygiene. Steam is applied before the programme to soften the residues in the drum. Turn on the programme when the machine is completely empty. For more effective results, place powder anti-limescale (drum cleaning materials) suitable for washing machines inside the detergent compartment no. "2". Leave the loading door half closed after the programme ends for the inside of the machine to dry.

This is not a washing programme.
This is a maintenance programme. Do not turn this programme on when there is something inside the machine. When you attempt to operate, the machine automatically senses that there is load inside, and may quit or resume the programme as per the model of your machine. An effective cleaning is not achieved if the programme is resumed.

• Anti Crease+
  This function is selected when the spin selection button is pressed and held for 3 seconds and the programme follow-up light for the relevant step turns on. When the function is selected, the drum rotates for up to 8 hours for preventing the laundry from creasing at the end of the programme. You can cancel the programme and take your laundry out at any time during the 8-hour duration. Press the function selection key or the machine on/off key to cancel the function. The programme follow-up light will remain on until the function is cancelled or the step is complete. If the function is not cancelled, it will be active in the subsequent washing cycles as well.
  
• Extra Rinse
  This function can be selected by pressing and holding the related auxiliary function button for 3 seconds.
  This function enables the product to make additional rinsing in addition to the one already made after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be effected by the minimal detergent remnants on the laundry can be reduced.
  
• Child Lock
  Use Child Lock function to prevent children from tampering with the machine. Thus you can avoid any changes in a running programme.

You can switch on and off the machine with On / Off button when the Child Lock is active. When you switch on the machine again, programme will resume from where it has stopped.
When the Child Lock is enabled, an audio warning will be given if the buttons are pressed. Audio warning will be cancelled if the buttons are pressed five times consecutively.

To activate the child lock:
Press and hold the related auxiliary function button for 3 seconds. After the countdown as "3-2-1" on the display is over, Child Lock symbol appears on the display. When this warning is displayed, you can release the Auxiliary Function button 3.

To deactivate the child lock:
Press and hold the related auxiliary function button for 3 seconds. After the countdown as "3-2-1" on the display is over, Child Lock symbol disappears.

• Bluetooth
  You can use the bluetooth connection function to pair your machine with your smart device. This way, you can use your smart device to get information about your machine and control it.

To activate bluetooth connection:
Press and hold Remote Control function button for 3 seconds. Countdown "3-2-1" will be displayed, and then Bluetooth icon will appear on the display. Release Remote Control function button. The bluetooth icon will flash while the product is pairing with smart device. If connection is successful, icon will remain on.

To deactivate bluetooth connection:
Press and hold Remote Control function button for 3 seconds. Countdown "3-2-1" will be displayed, and then Bluetooth icon will disappears on the display.

First setup of the HomeWhiz application must be complete for the bluetooth connection to be activated. After setup, pressing the remote control function button while the knob is at Download Programme/Remote Control position will automatically activate the bluetooth connection.

End Time

Time display
When the end time function is selected, the remaining time until the programme starts is shown in hours such as 1h, 2h, and the remaining time to complete the programme after your programme starts is shown in hours and minutes as in the 01:30 example.

Programme duration may differ from the values in section "Programme and consumption table" depending on the water pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected and the changes at the mains voltage.

With the End Time function, the end time of the programme may be set up to 24 hours. After pressing End Time button, the programme's estimated ending time is displayed. If the End Time is set, End Time indicator is illuminated.

In order for the End Time function is activated and the programme is completed at the end of the specified time, you must press Start/Pause button after adjusting the time.

If you want to cancel End Time function, press On/Off button to turn off and on the machine.

When you have activated the End Time function, do not add liquid detergent in the powder detergent compartment no 2. There is the risk of staining of the clothes

1. Open the loading door, place the laundry and put detergent, etc.
2. Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.
3. Set the End Time of your choice by pressing the End Time button. End Time indicator lights.
4. Press Start / Pause. Time countdown starts.

Additional laundry can be added into the machine during the End Time countdown. At the end of the countdown, End Time indicator turns off, washing cycle starts and the time of the selected programme appears on the display.

Starting the Programme

1. Press Start / Pause button to start the programme.
2. The Start / Pause button's light which was off before starts to illuminate steadily now, indicating that the programme has started.
   
3. Loading door is locked. The door lock symbol appears on the display after the loading door is locked.
   

Loading Door Lock

There is a locking system on the loading door of the machine that prevents opening of the loading door in cases when the water level is unsuitable.
"Door Locked" symbol appears on the display when the loading door is locked.

If the Remote Control Function is selected, the door will be locked. In order to open the door you must deactivate Remote Start Function by either pressing the Remote Start button or changing the programme position.

Opening the loading door in case of power failure:

In case of power failure, you can use the loading door emergency handle under the pump filter cap to open the loading door manually.

To avoid any water overflow before opening the loading door, make sure there is no water left inside the machine.

1. Turn off and unplug the appliance.
2. Open the pump filter lid.
   
3. If the loading door does not open then repeat the previous step.
   

Changing the Selections After Programme has Started

Adding laundry after the programme has started :
If the water level in the machine is suitable when you press Start/Pause button, the door lock will be deactivated and the door will open, allowing you to add garments. The door lock symbol on the display goes off when the door lock is deactivated. After adding garments, close the door and press Start/Pause button once again to resume the washing cycle.

If the water level in the machine is not suitable when you press Start/Pause button, the door lock cannot be deactivated and the door lock symbol on the display remains on.

If the temperature of the water inside the machine is above 50°C, you cannot deactivate the door lock for safety reasons, even if the water level is suitable.

Switching the machine to pause mode:
Press the Start/Pause button to switch the machine to pause mode. Pause symbol will flash on the display.

Changing the programme selection after programme has started:
The programme change is not allowed when the current programme is running. You can select the new programme after switching the current programme to pause mode.

The selected programme starts anew.

Changing the auxiliary function, speed and temperature:
Depending on the step the programme has reached, you can cancel or activate the auxiliary functions. See "Auxiliary function selection"
You can also change the speed and temperature settings. See ''Spin speed selection" and "Temperature selection".

The loading door will not open if the water temperature in the machine is high or the water level is above the loading door baseline.

Cancelling the Programme

The programme is cancelled when programme selection knob is turned to a different programme or machine is turned off and on again using the programme selection knob.

If you turn the programme selection knob when the Child Lock is enabled, the programme will not be cancelled. You should cancel the Child Lock first.
If you want to open the loading door after you have cancelled the programme but if it is not possible to open the loading door since the water level in the machine is above the loading door baseline, then turn the Programme Selection knob to Pump+Spin programme and drain the water in the machine.

End of Programme

End symbol appears on the display when the programme is completed.
If you do not press any button for 10 minutes, the machine will switch to OFF mode. Display and all indicators are turned off.
Completed programme steps will be displayed if you press On/Off button.

HomeWhiz Feature and Remote Control Function

HomeWhiz enables you to control your washing machine by using your smart appliance and get information about the status of the machine. With HomeWhiz application, you can use your smart appliance to perform various operations on the machine. Furthermore, you can use some features only with HomeWhiz function.
In order to use the Bluetooth feature of your machine, you must download HomeWhiz application from the application store of your smart appliance.
Make sure your smart appliance is connected to the internet to install the application. If you are using the application for the first time, please follow the instructions on the screen to complete your user account registration. Once the registration procedure is complete, you can use all products with the HomeWhiz feature in your house on this account.
You can touch the "Appliances" tab in the HomeWhiz application to view appliances paired with your account. Following the installation of the application, HomeWhiz function enables the washing machine to send you instant notifications via your smart appliance.

In order to use the HomeWhiz function, the application must be installed on your smart appliance, and your washing machine must be paired with your smart appliance via Bluetooth. If your washing machine is not paired to your smart device it works as an appliance which does not have a HomeWhiz feature. Your product will operate as paired to your smart device via bluetooth. The controls made by means of the application will be enabled through this pairing. Therefore the bluetooth signal strength between the appliance and the smart device must be adequate.
Please visit www.homewhiz.com to see the Android and iOS versions supported by the HomeWhiz application.

All the safety measures described in "GENERAL SAFETY INSTRUCTIONS" section of your user manual apply to the remote operation through HomeWhiz function as well

HomeWhiz Setup

In order run the application, a connection must be established between your appliance and HomeWhiz application. In order to establish this connection, you must follow the steps given below for the setup process on both your appliance and the HomeWhiz Application.

1. If you are adding a device for the first time, touch "Appliances" tab on the HomeWhiz Application. Select "ADD APPLIANCE" (touch here for setting up a new appliance) button in the upper right corner. Perform the setup by following both the steps below and the steps in the HomeWhiz Application.
2. To start the setup, make sure that your machine is turned off. Press and hold the Temperature button and the Remote Control Function button simultaneously for 3 seconds to switch your machine to HomeWhiz setup mode.
   
3. When the appliance is in HomeWhiz setup mode, you will see an animation on the display and the bluetooth icon will flash until your machine gets paired with smart device. Only programme knob will be active in this mode. Other buttons will be inactive.
   
4. Follow the instructions in display of HomeWhiz application.
5. Wait until the installation is complete. Once the setup is completed, give your washing machine a name. Now, you can tap and see the product you have added in the HomeWhiz Application.

If you cannot successfully perform the setup within 5 minutes, your washing machine will turn off automatically In this case, you will have to start over the setup procedure. If the problem persists contact the Authorised Service Agent.
You can use your washing machine with more than one smart appliance. In order to do this, download the HomeWhiz application to the other smart appliance. When you launch the application, you must log into the account you previously created and paired with your washing machine. Otherwise, please read "Setting up a washing machine that is connected to someone else's account".

You need internet connection on your smart device to proceed with HomeWhiz setup. Otherwise, the HomeWhiz application will not let you finish the setup procedure successfully. Please contact your internet service provider if you are having problems with your internet connection

HomeWhiz Application may require you to type the product number shown on the product label. You can find the product label inside of the appliance door. The product number is located on this label.

Setting up a Washing Machine Connected to Someone Else's Account

If the washing machine that you want to use has been previously registered to the system with someone else's account, you need to establish a new connection between your HomeWhiz App and the appliance.

1. Download HomeWhiz Application on the new smart device you want to use.
2. Create a new account and log in to this account on the HomeWhiz app.
3. Follow the steps described in HomeWhiz Setup (HomeWhiz Setup) and proceed with the setup procedure.

Since the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using Bluetooth technology only one Homewhiz application can operate it at a time.

Remote Control Function and Using It

Bluetooth is automatically turned on after setting up HomeWhiz. To activate or deactivate the Bluetooth connection, please see Bluetooth 3'''.
If you turn off and on your machine while bluetooth is active, it will automatically reconnect. In cases such as paired device going off the range, bluetooth will automatically turn off. For this reason, you will need to turn on the bluetooth again if you want to use the Remote Control function.
You can check the bluetooth symbol on the display to track your connection status. If the symbol is continuously on, you have bluetooth connection. If the symbol is flashing, the product is trying to connect. If the symbol is off, it means you are not connected.

If the Bluetooth connection is turned on in your product, then the Remote Control function can be selected. If the Remote Control function cannot be selected, check the connection status. If the connection cannot be established, repeat the initial setup settings on the appliance.
NOTICE: For safety reasons, the product's door will remain locked while the Remote Control function is enabled, independently of the operating mode. If you want to open the door of the product, you will need to turn the programme selection knob or press the remote control key to deactivate the remote control function.

If you want to control your washing machine remotely, you need to activate the Remote Control function by pressing the Remote Control button while the programme knob is in the Download Programme/Remote Control position button on the control panel of your washing machine after closing the front door. Once access is established to the product, you will see a screen similar to the one below.

When the Remote Control is on, you can only manage, turn-off and status follow-up operations through your washing machine. And all functions except child lock can be managed through the application.
You can monitor from the function indicator on the button whether the Remote Control function is on or off.
If the Remote Control function is off, all operations are performed over the machine, only the performance of status follow-up is allowed over the application.
If the Remote Start function cannot be turned on, you will hear a warning sound when you press the button. This may be experienced if the appliance is turned on and there is no appliance paired with Bluetooth. As an example for these cases; the Bluetooth setting is turned off or the product cover is open.
When you activate this function in the washing machine, this function remains active except under certain circumstances and allows you to control your washing machine remotely via Bluetooth.

Under certain conditions, it is automatically disabled for safety reasons:

• When your machine's power is cut.
• When the program button is turned and a different program is selected or the appliance is turned off.

Troubleshooting

If you are having trouble on controlling or connecting, apply the following steps. Observe whether the problem persists or not after the action you have performed.

1. Check whether your smart device is connected to the relevant home network.
2. Restart the product application.
3. Turn bluetooth off and then on via user control panel.
4. If the connection cannot be established with the above processes, repeat the initial set-up settings on the washing machine.

If the problem persists, consult an Authorised Service Agent.

Maintenance and Cleaning

Please read the "Safety Instructions" section first!

Service life of your product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals.

Cleaning the Detergent Drawer

Clean the detergent drawer at regular intervals (once every 4 to 5 wash) as mentioned below to prevent accumulation of powder detergent. Clean the syphon if excess amounts of water and fabric softener mixture remains in the softener compartment.

1. Press the marked part of the syphon within the softener compartment and then pull the drawer towards yourself to take it out.
2. Lift and remove the syphon from behind as shown.
3. Rinse drawer and syphon in the sink with plenty of warm water. Use gloves or suitable brush to prevent contact of residues in the drawer with your skin.
4. Firmly fit the syphon and the drawer back after cleaning.

Cleaning the Loading Door and the Drum

For products with drum cleaning programme, please see the Operating the product section.

Repeat Drum Cleaning process in every 2 months.
NOTICE: Use an anti-limescale suitable for the washing machines.

After every washing make sure that no foreign substance is left in the product. If the holes on the door gasket shown in the figure is blocked, open the holes using a toothpick.
Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel.
Never use steel wool or wire wool. These will damage the painted, chrome coated and plastic surfaces. We recommend you to wipe the door gasket with a dry and clean cloth at the end of the programme. This will remove residues on the door gasket in your machine and prevent formation of malodours.

Cleaning the Body and Control Panel

Wipe the body of the product with soapy water or non-corrosive mild gel detergents as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel. Do not use cleaning products that contain bleach

Cleaning the Water Intake Filters

There is a filter at the end of each water intake valve at the rear of the product and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the product. Filters should be cleaned if they are dirty.

1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water intake valves and clean them with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.
4. Replace the gaskets and filters carefully and tighten their nuts by hand.

Draining Remaining Water and Cleaning the Pump Filter

The filter system in your product prevents solid items such as buttons, coins and fabric fibres clogging the pump impeller during draining of washing water. Thus, the water will be drained without any problem and the service life of the pump will extend.
If the product fails to drain water inside it, the pump filter is clogged. Filter must be cleaned whenever it is clogged or in every 3 months. Water must be drained off first to clean the pump filter.
In addition, prior to transporting the product (e.g., when moving to another house) water should be drained completely.

NOTICE:
Foreign substances left in the pump filter may damage your product or may cause noise problem.
In regions where freezing is possible, the tap must be closed, system hose must be removed and the water inside the product must be drained when the product is not in use.
After each use, turn off the tap to which the mains hose is connected.

In order to clean the dirty filter and drain the water:

1. Unplug the product to cut off the supply power.
   Temperature of the water inside the product may rise up to 90 ºC. To avoid the risk of scalding, clean the filter after the water inside the product is cooled down.
   
2. Open the filter cover.
   

If the product has an emergency water draining hose, in order to drain the water:

• Pull the emergency draining hose out of its seat.
• Place the end of the hose in a large container. Drain the water into the container by pulling out the plug at the end of the hose. When the container is filled, close the end of the hose with the plug. Drain all water by repeating the procedure specified above after draining the container.
• When the water drain is finished, close the end with the plug again and fix the hose in its place.
• Unscrew the pump filter.

1. Clean any residues inside the filter as well as fibres, if any, around the pump impeller region.
2. Replace the filter.

Troubleshooting

Please read the "Safety Instructions" section first!

Programmes do not start after the loading door is closed.

• Start / Pause / Cancel button is not pressed. >>> Press Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of excessive loading. >>> Reduce the amount of laundry and make sure that the loading door is closed properly.

Programme cannot be started or selected.

• The product has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> Depending on the product model, select another program by turning the Program Selection button or pressing and holding the On/Off button for 3 seconds to cancel the program. Previous programme will be cancelled. See Cancelling the Programme [32]

Water inside the product.

• Some water has remained in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the product.

The product does not take water in.

• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the hose.
• Water inlet filter is clogged. >>> Clean the filter.
• Loading door is not closed. >>> Close the door.

The product does not drain water.

• Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>> Adjust the stands to balance the product.
• A hard substance has entered into the pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.
• Laundry quantity in the product is too little. >>> Add more laundry to the product.
• Excessive laundry is loaded in the product. >>> Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product.
• Product is leaning on a rigid item. >>> Make sure that the product is not leaning on anything.

There is water leaking from the bottom of the product.

• Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.

Product stopped shortly after the programme started.

• Machine has stopped temporarily due to low voltage. >>> Product will resume running when the voltage restores to the normal level.

Product directly drains the water it takes in.

• Draining hose is not at adequate height. >>> Connect the water draining hose as described in the user manual.

No water can be seen in the product during washing.

• Water is inside the invisible part of the product. >>> This is not a failure.

Loading door cannot be opened.

• Loading door lock is activated because of the water level in the product. >>> Drain the water by running the Pump or Spin programme.
• Product is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes.
• Loading door may be stuck because of the pressure it is subjected to. >>> Grab the handle and push and pull the loading door to release and open it.
• If there is no power, loading door of the product will not open. >>> To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See Loading Door Lock [ 31]

Washing takes longer than specified in the user manual. (*)

• Water pressure is low. >>> Product waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.
• Voltage is low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low.
• Input temperature of water is low. >>> Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinsing water have increased. >>> Product increases the amount of rinsing water when good rinsing is needed and adds an extra rinsing step if necessary.
• Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.

Programme duration does not countdown. (On models with display) (*)

• Timer may stop during water intake. >>> Timer indicator will not countdown until the product takes in adequate amount of water. The product will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until the product reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.

Programme duration does not countdown. (*)

• There is unbalanced load in the product. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.

Product does not switch to spinning step. (*)

• There is unbalanced load in the product. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
• The product will not spin if water is not drained completely. >>> Check the filter and the draining hose.
• Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.

Washing performance is poor: Laundry turns gray. (**)

• Insufficient amount of detergent has been used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Washing has been made at low temperatures for a long time. >>> Select the proper temperature for the laundry to be washed.
• Insufficient amount of detergent is used with hard water. >>> Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.

Washing performance is poor: Stains persist or the laundry is not whitened. (**)

• Insufficient amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Excessive laundry is loaded in. >>> Do not load the product in excess. Load with amounts recommended in the "Programme and consumption table".
• Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the product.
• Excessive amount of detergent is used. >>> Put the detergent in the correct compartment. Do not mix the bleaching agent and the detergent with each other.

Washing performance is poor: Oily stains appeared on the laundry. (**)

• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum [ 37]

Washing performance is poor: Clothes smell unpleasantly. (**)

• Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/or in short programmes. >>> Leave the detergent drawer as well as the loading door of the product ajar after each washing. Thus, a humid environment favourable for bacteria cannot occur in the machine

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>> Do not load the product in excess.
• Detergent in use is damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
• A higher temperature was selected. >>> Select the proper programme and temperature according to the type and soiling degree of the laundry.

Washing machine does not rinse well.

• The amount, brand and storage conditions of the detergent used are inappropriate. >>> Use a detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
• Detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
• Pump filter is clogged. >>> Check the filter.
• Draining hose is folded. >>> Check the drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used. >>> Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
• Detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.

Laundry does not smell like the softener. (**)

• Detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected product, the can take this detergent during rinsing or softener step. Wash and clean the drawer with hot water. Put the detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.

Detergent residue in the detergent drawer. (**)

• Detergent was put in wet drawer. >>> Dry the detergent drawer before putting in detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. >>> Check the holes and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorised Service Agent.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum [ 37]

Too much foam forms inside the product. (**)

• Improper detergents for the washing machine is used. >>> Use detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item.
• Detergent was put in the wrong compartment. >>> Make sure you place the detergent in the appropriate compartment.
• Softener is being taken early by the product. >>> There may be problem in the valves or in the detergent drawer. Call the Authorised Service Agent.

Foam is overflowing from the detergent drawer.

• Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the detergent drawer. >>> Put detergent into the product suitable for the programmes and maximum loads indicated in the "Programme and consumption table". When you use additional chemicals (stain removers, bleaches and etc.), reduce the amount of detergent.

Laundry remains wet at the end of the programme. (*)

• Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.

(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the product and to its surrounding environment. Laundry should be rearranged and respun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See Cleaning the
Loading Door and the Drum [ 37]

If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

Check the HomeWhiz section for the relevant troubleshooting information

Documents / Resources

References

• EPREL Public website
• HomeWhiz Smart Home Solutions

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.