L]:Oubleshootin G - Toshiba COLOASTREAM 43AX60 Owner's Manual

Troubleshooting

Before calling a service technician, please check tbe following table for a possible cause of the problem and

some

solutions.

Problem

TV will not turn on

No picture,

no sound

No sound,

picture

OK

Poor sound, picture OK

Poor picture, sound OK

Poor reception of broadcast cbannels

Cannot receive above channel 13

Black box appears on the screen

Unable to select a certain channel

Solution

• Make sure the power cord is plumed in, then press POWER.

• The remote control batteries may be dead. Replace the batteries.

• Check the antenna/cable connections.

• The sound may be muted. Press VOLUME.

• The station may have broadcast difficulties. Try another cbannel.

• Check that the SPEAKERS fimction in AUDIO menu is properly set.

• The station may have broadcast difficulties. Try another cbannel.

• Check the antenna connections.

• The station may have broadcast difficulties. Try another cbannel.

• Adjust the PICTURE

menu.

• The station may have broadcast difficulties. Try another cbannel.

• Check the antenna connections.

• If you are using a VCR, make sure tbe TV/VCR button is set

correctly:

• Make sure TV/CABLE is set to the mode that corresponds to the

signal source type (that is, cable company or outside antenna).

• Captioning

may be turned on.

• The channel may be locked out with the CH LOCK feature, or

erased with the ADD/ERASE

feature.

Multiple images

• The station may have broadcast difficulties. Try another channel.

• Antenna reception may be poor. Use a highly directional outdoor

antenna.

Poor color or no color

No stereo or SAP sound l°rom a

known MTS broadcast

• The station may have broadcast difficulties. Try another cbannel.

• Adjust the TINT and/or COLOR in the PICTURE menu.

• Make sure the MTS feature is set properly:

Remote control does not operate

• Check whetber the appropriate device mode is selected.

• There may be an obstruction

between the remote control and the

remote control sensor. Remove the obstruction and retry the remote

control.

• The remote control batteries may be dead. Replace the batteries.

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