Switching the eBike On and Off ........16 Power supply of the on-board computer ........16 Battery charge indicator of the eBike battery......17 Resetting Storage Mode/Kiox..........18 Setting the assistance level............. 19 Switching the push assistance on/off ........20 Switching bicycle lights on/off..........20 Setting up a user account ............
Page 4
Displays and settings of the online portal .........45 Online registration ..............45 Online portal main menu ............45 Menu Item.........45 menu item ..........48 Menu Item..........49 menu item ............49 Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Page 5
Profile menu item ..........49 Maintenance and servicing ............50 Maintenance and cleaning ............50 After-sales service and advice on using products ....... 50 Transport................50 Disposal and substances in products ........50 Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Save all safety warnings and instructions for future reference. The term eBike battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs. Read and observe the safety warnings and instructions contained in all the operating instructions for the eBike components and in the operating instructions of your eBike.
Avoid operation near your body for extended periods. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Any use of such marks by Robert Bosch GmbH, Bosch eBike Systems is under license. The on-board computer is equipped with a wireless interface. Local operating restrictions, e.g.
(road closures, diversions, etc.). Always carry extra maps and means of communication with you. Privacy notice If the on-board computer is sent to Bosch Service because it requires servi- cing, the data stored on the on-board computer may be transmitted to Bosch.
The Kiox on-board computer is designed for controlling the eBike and to dis- play cycling data. To access the full functionality of the Kiox on-board computer, you will need a compatible smartphone installed with the eBike Connect app (available from the Apple App Store or Google Play Store) and a registration with the eBike Connect online portal (www.ebike-connect.com).
Page 10
English – 10 (17) Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Scroll down button (12) Increase assistance level button +/ Scroll up button (13) Push assistance button (17) Protective cap for USB port (19) Holder for operating unit a) Available as spare part Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
The full text of the EU Declaration of Conformity can be accessed at the fol- lowing Internet address: www.bosch-ebike.com/conformity. Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the Kiox radio communication unit complies with the Radio Equipment Regulations 2017 (SI 2917/1206). The full text of the UK Declaration of Conformity can be accessed at the following Internet address: www.bosch-ebike.com/conformity.
(18) Magnetic holder Fitting and removing the on-board computer (see figure A) Fit the lower part of the Kiox into the holder (5) first and tilt it forward gently until you can feel that the on-board computer is firmly fixed in the magnetic holder.
Kiox is supplied with a built-in partially charged battery. Before using it for the first time, this battery must be charged for at least one hour via the USB port or via the eBike system (see "Power supply of the on-board computer",...
Here, the required language can be selected from the following options: German, English, French, Spanish, Portuguese, Italian, Dutch, Danish, Swedish. – This menu item can be used to reset the on-board computer to factory settings. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Power supply of the on-board computer If the on-board computer is in the holder (5), a sufficiently charged eBike battery is inserted into the eBike and the eBike is switched on, then the on- Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
GPS. Note: The Kiox only charges while it is switched on. Note: If the Kiox is switched off during charging via a USB cable, the Kiox can only be switched on again once the USB cable has been disconnected.
If, contrary to expectations, the Kiox is not in a fully functional condition and cannot be operated, pressing and holding the on/off button (4) (for at least eight seconds) will reset it.
English – 19 To reset the Kiox to its factory settings, select → → . All user data will be lost. Setting the assistance level On the operating unit (7), you can set the level of assistance you want the eBike drive to provide you with while pedalling. The assistance level can be changed at any time, even while cycling.
You can set up a user account in the eBike Connect app itself or by visiting www.ebike-connect.com. Enter the details required for registration. Down- load the eBike Connect app free of charge from the Apple App Store (for Apple iPhones) or from the Google Play store (for Android devices). Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Note: The Bluetooth® connection does not have to be activated manually. Navigation The navigation function from Kiox assists you when exploring unfamiliar areas. You can start navigation on your smartphone. The on-board computer is connected to your smartphone via Bluetooth® and shows the planned tour, indicating the route as a line on the display.
The system is al- ways started in the mode that was last active. If you remove the Kiox, when the eBike battery is empty or when you are travelling on reserve power for the lights, the suspension will be set to the soft mode.
Please read through these thor- oughly and adhere to the warnings that are issued (e.g. before deleting your eBike or user account). Compatibility The Lock function is compatible with these Bosch eBike product lines: Drive unit Product line BDU3xx...
by selecting the lock symbol below your eBike. In the eBike Connect app, the Lock function under is indicated with a lock symbol next to the bikes. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
The eBike should not be used during the update. Alternatively, you can check in the whether an update is available and then start it. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Open the protective cap (17) for the USB port on the on-board computer. Use a Micro A – Micro B USB charging cable (available from your Bosch eBike dealer) to connect the USB port on the external device to the USB port (6) on the on-board computer.
1. Start page 2. Time and range 3. Distance and journey time 4. My power, cadence and heart rate 5. Average and maximum speed 6. Distance, range, my power and heart rate Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Time/speed indicator Assistance level indicator Lighting indicator Charge indicator of the eBike battery Unit of speed indicator Speed Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Page 29
The navigation bar h indicates which page you are on. Your current page is highlighted. You can use the < (10) and > (8) buttons to move to additional pages. From the initial start page, you can access the status page via the < (10) but- ton. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Poor connection No connection You will also be shown the date of the most recent synchronisation between the smartphone and Kiox. You can access the from the bottom section. You can access the settings menu via the status page. The can- not be accessed or changed while riding.
Page 31
◦ The message only appears if a service date has been entered by the manufacturer or dealer. ◦ Information about the installed eBike components is available here. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Page 32
– The following can be set under the system settings: ◦ ◦
◦ – You can find the following under information: ◦ ◦ ◦ ◦ ◦ ◦ Quick Menu Selected settings are displayed on the Quick Menu. These settings can be changed even while riding.
Clean the buttons if need be. Configuration error Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Drive unit connection Have the connections checked problem eBike battery connection...
Page 35
(does not apply to BUI350) Software version error Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Internal drive unit fault Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Internal software error Restart the system.
Page 36
English – 36 Code Cause Corrective measures Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Configuration error Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Temperature error The eBike is outside of the permissible temperature range.
Page 37
Restart the system. If the problem persists, contact your Bosch eBike dealer. Software version error Contact your Bosch eBike dealer so that they can perform a software update. Error relating to third- Observe the information in the operat-...
Page 38
Internal ABS fault Contact your Bosch eBike dealer. 860, Fault in the power supply Restart the system. If the problem per- sists, contact your Bosch eBike dealer. 870, Communication error Restart the system. If the problem per- sists, contact your Bosch eBike dealer.
Page 39
English – 39 Code Cause Corrective measures ABS indicator light is de- Contact your Bosch eBike dealer. fective or missing; ABS may not be working. Internal fault of the on- Restart your eBike system by switching display board computer it off and back on.
The following description of the eBike Connect app applies to the Kiox (BUI330) and Nyon (BUI27x and BUI350) on-board computers.
Page 41
English – 41 If the eBike Connect app is active and there is a Bluetooth® connection to your on-board computer, data between on-board computer and smartphone will sync automatically. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
– The route guides you over mostly unpaved trails and offers the best route for a mountain bike (not for eBikes up to 45 km/h). Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Nyon as soon as there is a connection between the app and Nyon. If you are using Kiox, then you transmit the planned route by selecting the button for starting the route, and confirm with OK once you have read the safety instructions.
The following description of the online portal applies to Kiox and Nyon. Online registration Internet access is required for online registration.
Page 46
If you have an S-Pedelec, the online portal offers you only routes that are suitable for this eBike type. If you have connected both a normal Pedelec and an S-Pedelec with the user account, you can switch between both eBike types in route planning. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Page 47
If you are using Nyon, the route can be started directly. You do not need a smartphone. If you are using Kiox, the route can only be started via a smartphone. A route is automatically synchronised if your on-board computer is connec- ted to the Wi-Fi (only with Nyon) or the eBike Connect app.
If you use a chest strap, your heart rate is also displayed. Incomplete activities are also displayed following synchronisation. Under , you have the option of exporting the completed activity to various formats or converting the activity into a route. Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Here you can register for the e-mail newsletter. – Here you can delete all eBike activities. Under , you can connect to apps offered by Bosch part- ners in order to synchronise your activities with these apps. Bosch eBike Systems...
Page 50
You can find information about substances in products at the following link: www.bosch-ebike.com/en/material-compliance. Do not dispose of eBikes and their components with household waste. The drive unit, on-board computer incl. operating unit, eBike battery, speed sensor, accessories and packaging Bosch eBike Systems 1 270 020 Ken | (07.09.2023)
Page 51
Please return Bosch eBike components that are no longer usable free of charge to an authorised bicycle dealer or to a recycling facility.
Page 52
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 020 Ken (2023.09) T / 52...