Dell E76S Installation And Service Manual
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Dell E76S Installation And Service Manual

Dell E76S Installation And Service Manual

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Dell EMC PowerEdge T550
Installation and Service Manual
Regulatory Model: E76S
Regulatory Type: E76S001
September 2021
Rev. A00
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
T550 MXTM8
o cerca il tuo prodotto tra le
migliori offerte di Server
Dell PowerEdge
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  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell PowerEdge T550 MXTM8 o cerca il tuo prodotto tra le migliori offerte di Server Dell EMC PowerEdge T550 Installation and Service Manual Regulatory Model: E76S Regulatory Type: E76S001 September 2021...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: PowerEdge T550 system overview................9 Front view of the system..............................10 Rear view of the system..............................19 Inside the system ................................21 Locating the Express Service Code and Service Tag....................22 System Information Label..............................23 Chapter 3: Initial system setup and configuration................28 Setting up the system..............................
  • Page 4 Cooling fans..................................46 Removing a cooling fan..............................46 Installing a cooling fan..............................47 Cooling fan cage................................48 Removing the cooling fan cage..........................48 Installing the cooling fan cage..........................49 Fan board tray..................................50 Fan board view................................50 Removing the fan board tray............................ 51 Installing the fan board tray............................51 Front PERC module................................
  • Page 5 System memory guidelines............................108 General memory module installation guidelines....................109 Removing a memory module........................... 109 Installing a memory module............................110 Optional BOSS S2 module...............................111 Removing the BOSS S2 module..........................111 Installing the BOSS S2 module..........................113 Removing the BOSS S2 card carrier........................114 Installing the BOSS S2 card carrier........................116 Optional internal USB card.............................
  • Page 6 NIC indicator codes................................. 178 Power supply unit indicator codes..........................179 Drive indicator codes............................... 181 Using system diagnostics...............................182 Dell Embedded System Diagnostics........................182 Chapter 8: Getting help......................184 Recycling or End-of-Life service information......................184 Contacting Dell Technologies............................184 Accessing system information by using QRL......................184 Quick Resource Locator for PowerEdge T550 system..................
  • Page 7 Chapter 9: Documentation resources..................186 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: Poweredge T550 System Overview

    All instances of SAS, SATA, and NVMe drives are seen as drives in this document, unless specified otherwise. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support> Browse all Products > Data Center Infrastructure > Storage Adapters &...

  • Page 10: Front View Of The System

    System health and ID Indicates the status of the system. For more information about indicator System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals. Information tag The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, then the Information tag also contains the iDRAC secure default password.
  • Page 11 Item Ports, panels, and slots Icon Description more information about Status LED indicators, see the www.dell.com/ poweredgemanuals. USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system. USB 3.0 port The USB ports are 9-pin and 3.0-compliant.
  • Page 12 System health and ID Indicates the status of the system. For more information about indicator System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals. Information tag The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, then the Information tag also contains the iDRAC secure default password.
  • Page 13 System health and ID Indicates the status of the system. For more information about indicator System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals. Information tag The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, then the Information tag also contains the iDRAC secure default password.
  • Page 14 Table 3. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system. USB 3.0 port The USB ports are 9-pin and 3.0-compliant.
  • Page 15 System health and ID Indicates the status of the system. For more information about indicator System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals. Information tag The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, then the Information tag also contains the iDRAC secure default password.
  • Page 16 For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals NOTE: The iDRAC Quick Sync 2 indicator is available only on certain configurations.
  • Page 17 Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED bar. For more information about Status LED indicators, see the www.dell.com/ poweredgemanuals. System health and ID Indicates the status of the system. For more information about...
  • Page 18 System health and ID Indicates the status of the system. For more information about indicator System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals. Information tag The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, then the Information tag also contains the iDRAC secure default password.

  • Page 19: Rear View Of The System

    Enables you to install SAS/SATA drives that are supported on your system. NOTE: For more information, see the Dell EMC PowerEdge T550 Technical Specifications on the product documentation page. Rear view of the system Figure 7. Rear view of the system...
  • Page 20 These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. NOTE: For more information, see the Dell EMC PowerEdge T550 Technical Specifications on the product documentation page. PowerEdge T550 system overview...

  • Page 21: Inside The System

    Inside the system Figure 8. Inside the system for 24 x 2.5-inch configuration 1. Tape backup unit 2. Cooling fan 3. Intrusion switch 4. Power interposer board 5. Cable retention clip 6. PSU 1 7. OCP air shroud 8. System board 9.

  • Page 22: Locating The Express Service Code And Service Tag

    Figure 9. Inside the system for 8 x 3.5-inch + 8 x 2.5-inch configuration 1. Tape backup unit 2. Cooling fan 3. Intrusion switch 4. Power interposer board 5. GPU card holder 6. GPU riser 7. PSU 1 8. OCP card 9.

  • Page 23: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 24 Figure 13. Memory information Figure 14. BOSS S2 module PowerEdge T550 system overview...
  • Page 25 Figure 15. Icon legend Figure 16. 2.5-inch fPERC Figure 17. 3.5-inch fPERC Figure 18. Drive bay PowerEdge T550 system overview...
  • Page 26 Figure 19. Fan board tray Figure 20. Fan cage Figure 21. Processor Figure 22. Heat sink removal Figure 23. Heat sink installation PowerEdge T550 system overview...
  • Page 27 Figure 24. GPU PowerEdge T550 system overview...

  • Page 28: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...

  • Page 29: Options To Log In To Idrac

    Dell EMC OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 30: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 31: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 32: Chapter 4: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST ●...

  • Page 33: Error Messages

    Table 12. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 34: Chapter 5: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System feet • Optional caster wheels • System cover • Air shroud •...

  • Page 35: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 36: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: ● Key to the bezel lock. The key is required only if your system includes a bezel. ● Phillips 1 screwdriver ● Phillips 2 screwdriver ● Torx T30 screwdriver ●...

  • Page 37: Installing The Front Bezel

    Figure 25. Removing the front bezel Next steps Replacing the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1.

  • Page 38: System Feet

    Figure 26. Installing the front bezel System feet Removing the system feet Prerequisites NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1.

  • Page 39: Installing The System Feet

    Figure 27. Removing the system feet Next steps Replace the system feet install the caster wheels. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1.

  • Page 40: Optional Caster Wheels

    Figure 28. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system. Optional caster wheels Removing caster wheels Prerequisites 1.

  • Page 41: Installing Caster Wheels

    NOTE: This T series server only uses Dell EMC caster wheels. Steps Align the caster wheel to the base of system and tighten the captive screw to secure the caster wheel into place.

  • Page 42: System Cover

    Figure 30. Installing caster wheels Next steps Follow the procedure listed in After working inside your system. System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Power off the system, and any attached peripherals. 3.

  • Page 43: Installing The System Cover

    Figure 31. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.
  • Page 44 Figure 32. Installing the system cover Next steps 1. If removed, install the front bezel. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Power on the system, including all attached peripherals. Installing and removing system components...

  • Page 45: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.

  • Page 46: Cooling Fans

    Steps 1. Align the tabs on the air shroud with the guide pins on the system. 2. Lower the air shroud into the system, until firmly seated. Figure 34. Installing the air shroud Next steps Follow the procedure listed in After working inside your system.

  • Page 47: Installing A Cooling Fan

    Figure 35. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan The procedure for installing a standard and a high-performance fan is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 48: Cooling Fan Cage

    Figure 36. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Cooling fan cage Removing the cooling fan cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 49: Installing The Cooling Fan Cage

    Figure 37. Removing the cooling fan cage Next steps Replace the cooling fan cage. Installing the cooling fan cage Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage.

  • Page 50: Fan Board Tray

    Figure 38. Installing the cooling fan cage Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Fan board tray Fan board view Figure 39. Fan board connectors 1. FAN1 2. FAN2 3. FAN3 4.

  • Page 51: Removing The Fan Board Tray

    7. FAN_SIG2 8. FAN_SIG1 9. FAN6 10. FAN_PWR 11. FAN5 Removing the fan board tray Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.

  • Page 52: Front Perc Module

    Steps 1. Align the fan board tray to the guide pins on the system, slide the tray to the left of the system to lock it in place. 2. Tighten the captive screw to secure the fan board tray to the system. Figure 41.

  • Page 53: Installing The Front Perc Module

    Figure 42. Removing the front PERC module for 3.5-inch drive backplane Figure 43. Removing the front PERC module for 2.5-inch drive backplane. Next steps Replace the front PERC module. Installing the front PERC module Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 54 3. Disconnect all the cables connected to the front PERC module. Steps 1. Align the connectors and guide slots on the front PERC module with the connectors and guide pins on the drive backplane. 2. Slide the front PERC module until the module is connected to the drive backplane. 3.

  • Page 55: Drives

    Next steps 1. Connect the cables to the front PERC module. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5-inch drive blanks is identical. Prerequisites 1.

  • Page 56: Removing A Drive Carrier

    Steps Insert the drive blank into the drive slot, and push the blank until the release button clicks into place. Figure 47. Installing a drive blank Next steps If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 57: Installing A Drive Carrier

    Figure 48. Removing a drive carrier Next steps Installing a drive carrier. 2. If you are not replacing the drive immediately, install a drive blank in the empty drive slot to maintain proper system cooling. Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and...

  • Page 58: Removing The Drive From The Drive Carrier

    Figure 49. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1.

  • Page 59: Installing A Drive Into The Drive Carrier

    Figure 50. Removing the drive from the drive carrier Next steps Replacing the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.

  • Page 60: Removing A 3.5-Inch Drive Adapter From A 3.5-Inch Drive Carrier

    Figure 51. Installing a drive into the drive carrier Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. Remove the drive carrier. Steps 1.

  • Page 61: Installing A 3.5-Inch Drive Adapter Into The 3.5-Inch Drive Carrier

    Figure 52. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Replace the 3.5-inch drive adapter into the 3.5-inch drive carrier. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 62: Removing A 2.5-Inch Drive From A 3.5-Inch Drive Adapter

    Figure 53. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps Install the drive carrier. 2. If removed, install the front bezel. Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 63: Installing A 2.5-Inch Drive Into A 3.5-Inch Drive Adapter

    Figure 54. Removing a 2.5-inch drive from a 3.5-inch drive adapter Next steps Install a 2.5-inch drive into a 3.5-inch drive adapter. Installing a 2.5-inch drive into a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 64: Drive Backplane

    Figure 55. Installing a 2.5-inch drive into a 3.5-inch drive adapter Next steps Install the 3.5-inch drive adapter into the 3.5-inch hot swappable drive carrier. Drive backplane Drive backplane The PowerEdge T550 supports a 3.5-inch SAS/SATA and 2.5-inch SAS/SATA/NVMe drive backplane. Figure 56.

  • Page 65: Removing The 3.5-Inch Drive Backplane

    Figure 57. 2.5-inch drive backplane 1. BP_PWR_CTRL 2. BP_SIG 3. BP_PWR_1 4. BP_DST_PA1 Removing the 3.5-inch drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.

  • Page 66: Installing The 3.5-Inch Drive Backplane

    Figure 58. Removing the 3.5-inch drive backplane Next steps Replace the 3.5-inch drive backplane. Installing the 3.5-inch drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 67: Removing The 2.5-Inch Drive Backplane

    Figure 59. Installing the 3.5-inch drive backplane Next steps Install the drives. 2. Connect the drive backplane cables to the connector on the backplane. Install the cooling fan cage. Install the front PERC module. 5. Follow the procedure listed in After working inside your system.

  • Page 68: Installing The 2.5-Inch Drive Backplane

    Figure 60. Removing the 2.5-inch drive backplane Next steps Replace the 2.5-inch drive backplane. Installing the 2.5-inch drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 69: Drive Bays

    Figure 61. Installing the 2.5-inch drive backplane Next steps Install the drives. 2. Connect the drive backplane cables to the connector on the backplane. Install the cooling fan cage. Install the front PERC module. 5. Follow the procedure listed in After working inside your system.
  • Page 70 Figure 62. Removing the drive bay cage blank Figure 63. Removing the drive bay cage blank Next steps Replace the drive bay cage blank install drive bay cage. Installing and removing system components...

  • Page 71: Installing The Drive Bay Cage Blank

    Installing the drive bay cage blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Align and push the blank into the drive bay cage slot, until it clicks into place. NOTE: The procedure to install the drive cage blanks are similar. Figure 64.

  • Page 72: Removing A Drive Bay

    Figure 65. Installing the drive bay cage blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system. Removing a drive bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 73 Figure 66. Removing a drive bay Figure 67. Removing a drive bay Installing and removing system components...

  • Page 74: Installing A Drive Bay

    Figure 68. Removing a NVMe drive bay Next steps Replacing the drive bay. Installing a drive bay Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove all the drives.
  • Page 75 Figure 69. Installing a drive bay Figure 70. Installing a drive bay Installing and removing system components...

  • Page 76: Cable Routing

    Figure 71. Installing a NVME drive bay Next steps Install the backplane to the drive bay. Install the drives. 3. Follow the procedure listed in After working inside your system. Cable routing NOTE: The cable routing shown for the connectors PIB_SIG_1, PIB_SIG_2 and SYS_PWR_1 are same for all configurations. Installing and removing system components...
  • Page 77 Figure 72. Cable routing - 8 x 2.5-inch SAS with BOSS S2 module Table 15. Cable routing - 8 x 2.5-inch SAS with BOSS S2 module From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 78 Figure 73. Cable routing - 8 x 2.5-inch SAS with GPU riser Table 16. Cable routing - 8 x 2.5-inch SAS with GPU riser From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC) SL3_CPU1_PB2 (Signal connector on system board)
  • Page 79 Figure 74. Cable routing - 8 x 2.5-inch SAS with two GPU risers Table 17. Cable routing - 8 x 2.5-inch SAS with two GPU risers From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 80 Figure 75. Cable routing - 8 x 2.5-inch SATA with BOSS S2 module Table 18. Cable routing - 8 x 2.5-inch SATA with BOSS S2 module From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) BP_DST_SA1 (Signal connector on backplane)
  • Page 81 Figure 76. Cable routing - 8 x 2.5-inch SATA with GPU riser Table 19. Cable routing - 8 x 2.5-inch SATA with GPU riser From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) BP_DST_SA1 (Signal connector on backplane) SL9_PCH_SA1 (Signal connector on system board)
  • Page 82 Figure 77. Cable routing - 8 x 2.5-inch SATA with two GPU risers Table 20. Cable routing - 8 x 2.5-inch SATA with two GPU risers From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) BP_DST_SA1 (Signal connector on backplane)
  • Page 83 Figure 78. Cable routing - 16 x 2.5-inch SAS with BOSS S2 module Table 21. Cable routing - 16 x 2.5-inch SAS with BOSS S2 module From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 84 Figure 79. Cable routing - 16 x 2.5-inch SAS with GPU riser Table 22. Cable routing - 16 x 2.5-inch SAS with GPU riser From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC) SL3_CPU1_PB2 (Signal connector on system board)
  • Page 85 Figure 80. Cable routing - 16 x 2.5-inch SAS with two GPU risers Table 23. Cable routing - 16 x 2.5-inch SAS with two GPU risers From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 86 Figure 81. Cable routing - 24 x 2.5-inch SAS with BOSS S2 module Table 24. Cable routing - 24 x 2.5-inch SAS with BOSS S2 module From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 87 Figure 82. Cable routing - 24 x 2.5-inch SAS with GPU riser Table 25. Cable routing - 24 x 2.5-inch SAS with GPU riser From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC) SL3_CPU1_PB2 (Signal connector on system board)
  • Page 88 Figure 83. Cable routing - 24 x 2.5-inch SAS with two GPU risers Table 26. Cable routing - 24 x 2.5-inch SAS with two GPU risers From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 89 Figure 84. Cable routing - 8 x 3.5-inch SAS Table 27. Cable routing - 8 x 3.5-inch SAS From CTRL_DST_PA1 (Signal connector on PERC) SL3_CPU1_PB2 (Signal connector on system board) BP_PWR_1 (Power connector on backplane) SIG_PWR_1 (Power connector on PIB) SYS_PWR_1 (Power connector on system board) SYS_PWR_1 (Power connector on PIB) SYS_PWR_2 (Power connector on system board)
  • Page 90 Figure 85. Cable routing - 8 x 3.5-inch SAS with BOSS S2 module Table 28. Cable routing - 8 x 3.5-inch SAS with BOSS S2 module From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB) CTRL_DST_PA1 (Signal connector on PERC)
  • Page 91 Figure 86. Cable routing - 8 x 3.5-inch SAS with GPU riser Table 29. Cable routing - 8 x 3.5-inch SAS with GPU riser From CTRL_DST_PA1 (Signal connector on PERC) SL3_CPU1_PB2 (Signal connector on system board) BP_PWR_1 (Power connector on backplane) SIG_PWR_2 (Power connector on PIB) SYS_PWR_2 (Power connector on system board) SYS_PWR_2 (Power connector on PIB)
  • Page 92 Figure 87. Cable routing - 8 x 3.5-inch SAS with two GPU risers Table 30. Cable routing - 8 x 3.5-inch SAS with two GPU risers From CTRL_DST_PA1 (Signal connector on backplane) SL3_CPU1_PB2 (Signal connector on system board) BP_PWR_1 (Power connector on backplane) SIG_PWR_2 (Power connector on PIB) SYS_PWR_2 (Power connector on system board) SYS_PWR_2 (Power connector on PIB)
  • Page 93 Figure 88. Cable routing - 8 x 3.5-inch SATA with GPU riser Table 31. Cable routing - 8 x 3.5-inch SATA with GPU riser From CTRL_DST_PA1 (Signal connector on backplane) SL9_PCH_SA1 (Signal connector on system board) BP_PWR_1 (Power connector on backplane) SIG_PWR_2 (Power connector on PIB) SYS_PWR_2 (Power connector on system board) SYS_PWR_2 (Power connector on PIB)
  • Page 94 Figure 89. Cable routing - 8 x 3.5-inch SATA with two GPU risers Table 32. Cable routing - 8 x 3.5-inch SATA with two GPU risers From CTRL_DST_PA1 (Signal connector on backplane) SL3_CPU1_PB2 (Signal connector on system board) BP_PWR_1 (Power connector on backplane) SIG_PWR_2 (Power connector on PIB) SYS_PWR_2 (Power connector on system board) SYS_PWR_2 (Power connector on PIB)
  • Page 95 Figure 90. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with BOSS S2 module Table 33. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with BOSS S2 module From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB)
  • Page 96 Figure 91. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with GPU riser Table 34. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with GPU riser From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB)
  • Page 97 Figure 92. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with two GPU risers Table 35. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with two GPU risers From PCIe_1 (Signal connector on BOSS S2 module) SL10_PCH_PA5 (Signal connector on system board) PWR_1 (Power connector on BOSS S2 module) BOSS_PWR (Power connector on PIB)

  • Page 98: Optional Optical Drive

    Optional optical drive This is a service technician replaceable part only. Removing the optical drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installed, remove the front bezel.

  • Page 99: Removing The Optical Drive

    Figure 94. Installing the optical drive blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure that is listed in After working inside your system. Removing the optical drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 100: Installing The Optical Drive

    Figure 95. Removing the optical drive Next steps Replace the optical drive install the optical drive blank. Installing the optical drive Prerequisites NOTE: Only slim 9.5-mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected through USB ports.

  • Page 101: Optional Tape Backup Unit

    Figure 96. Installing the optical drive Next steps 1. If removed, install the front bezel. 2. Connect the power cable and the data cable to the optical drive. NOTE: Route the cables properly to prevent them from being pinched or crimped. 3.

  • Page 102: Installing The Tape Backup Unit Blank

    Figure 97. Removing the tape backup unit blank Next steps Replace the tape backup unit blank install the tape backup unit. Installing the tape backup unit blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 103: Removing The Tape Backup Unit

    Figure 98. Installing the tape backup unit blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure that is listed in After working inside your system. Removing the tape backup unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 104: Installing The Tape Backup Unit

    Figure 99. Removing the tape backup unit Next steps Replace the tape backup unit install the tape backup unit blank. Installing the tape backup unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 105: Front Io Module

    Figure 100. Installing the tape backup unit Next steps 1. Connect the power cable and the data cable to the tape backup unit. NOTE: Route the cables properly to prevent them from being pinched or crimped. Install the air shroud. 3.

  • Page 106: Installing The Front Io Module

    Figure 101. Removing the front IO module for base configuration Figure 102. Removing the front IO module for upsell configuration Next steps Replace the front IO module. Installing the front IO module Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 107 Remove the front bezel. 5. Disconnect the power and data cables from the front IO module. Steps NOTE: The procedure to remove the front IO module is similar for base and upsell configurations. Align the front IO module with the slot on the system. 2.

  • Page 108: System Memory

    NOTE: Route the cables properly to prevent them from being pinched or crimped. Install the front bezel. Install the air shroud. 4. Follow the procedure that is listed in After working inside your system. System memory System memory guidelines The PowerEdge T550 system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor.

  • Page 109: General Memory Module Installation Guidelines

    Table 37. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating speed for DIMMs per Channel (DPC) RDIMM 8 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 16 GB, 32 GB, 64 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.

  • Page 110: Installing A Memory Module

    Figure 106. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.

  • Page 111: Optional Boss S2 Module

    Figure 107. Installing a memory module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 112 Figure 108. Removing the BOSS S2 module Figure 109. Removing the BOSS S2 module 3. Align the blank with the BOSS S2 module slot and push it into the bay until it clicks into place. NOTE: Blanks must be installed in empty slots to maintain FCC certification of the system. The blanks also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 113: Installing The Boss S2 Module

    Figure 110. Installing the BOSS S2 module blank Next steps Replace the BOSS S2 module. Installing the BOSS S2 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 114: Removing The Boss S2 Card Carrier

    Figure 112. Installing the BOSS S2 module Figure 113. Installing the BOSS S2 module Next steps 1. Connect the cables to the system board connectors. NOTE: Route the cables properly to prevent them from being pinched or crimped. 2. If removed, install the front bezel.
  • Page 115 3. If installed, remove the front bezel. Steps 1. Open the release latch and slide the BOSS S2 card carrier out of the BOSS S2 module. Figure 114. Removing the BOSS S2 card carrier 2. Using the Phillips 1 screwdriver, remove the screws securing the M.2 SSD module to the BOSS S2 card carrier. 3.

  • Page 116: Installing The Boss S2 Card Carrier

    Figure 116. Installing the BOSS S2 card carrier blank Next steps Replace the BOSS S2 card carrier Installing the BOSS S2 card carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 117: Optional Internal Usb Card

    2. Align the M.2 SSD module at an angle with the BOSS S2 card connector. 3. Insert the M.2 SSD module until it is firmly seated in the BOSS S2 card connector. 4. Using the Phillips 1 screwdriver, secure the M.2 SSD module on the BOSS S2 card with the screw. Figure 118.

  • Page 118: Removing The Internal Usb Module

    Removing the internal USB module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. 4. If you are replacing the internal USB module, remove the internal USB key.

  • Page 119: Internal Usb Memory Key

    Figure 121. Installing the internal USB module Next steps Install the internal USB key. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Internal USB memory key Removing the internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm width x 57.15 mm length x 7.9 mm height.

  • Page 120: Optional Idsdm Module

    Figure 123. Installing the internal USB memory key Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optional IDSDM module Removing the IDSDM module Prerequisites...

  • Page 121: Microsd Card

    Steps 1. Locate the IDSDM connector on the system board. NOTE: For information on the exact location of IDSDM on system board, see System board jumpers and connector section. 2. Align IDSDM module with the connector on the system board. 3.

  • Page 122: Installing The Microsd Card

    Figure 126. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 123: Expansion Cards

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Expansion card installation guidelines Table 38.
  • Page 124 Table 39. Configuration type C0 (continued) Card Type Slot priority Maximum number of cards PERC/HBA 10.15G H745 Internal FPERC 11 H755N Internal FPERC 11 H755 Internal FPERC HBA11 HBA355i Internal FPERC 11 H355 Internal NIC 25 Gb: Broadcom, 4, 6, 3 Intel, Mellanox HBA: FC16: Qlogic, 4, 6, 3...
  • Page 125 Table 40. Configuration type C0-1 (continued) Card Type Slot priority Maximum number of cards HBA: FC16: Qlogic, Avago NIC 10 Gb: Broadcom, Intel NIC 1 Gb: Broadcom, 6, 5 Intel OCP 25 Gb: Broadcom, Internal Intel, Mellanox OCP 10 Gb: Broadcom, Internal Intel, Mellanox OCP 1 Gb: Broadcom,...
  • Page 126 Table 41. Configuration type C1 (continued) Card Type Slot priority Maximum number of cards OCP 10 Gb: Broadcom, Internal Intel, Mellanox OCP 1 Gb: Broadcom, Internal Intel, Mellanox BOSS S2: Inventec Internal PCIe SSD Gen3: Intel 1, 4, 6, 3, 5 PCIe SSD Gen4: 1, 4, 6, 3 Samsung...
  • Page 127 Table 42. Configuration type C1-1 (continued) Card Type Slot priority Maximum number of cards PCIe SSD Gen4: 1, 6 Samsung GPU: Nvidia A10, A30, GPU: Nvidia T4 1, 6 Serial port module: Inventec Foxconn external adapter 1, 6 H840 Foxconn external adapter 1, 6 HBA355e aPERC HBA11 HBA355i...

  • Page 128: Removing A Expansion Card

    Table 43. Configuration type C2 (continued) Card Type Slot priority Maximum number of cards Foxconn external adapter 1, 2, 4, 6, 3 H840 Foxconn external adapter 1, 2, 4, 6, 3 HBA355e aPERC HBA11 HBA355i Removing a expansion card Prerequisites 1.

  • Page 129: Installing An Expansion Card

    Figure 129. Installing the filler bracket Next steps Replace the expansion card. Installing an expansion card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.
  • Page 130 Figure 130. Removing the filler bracket 4. Holding the card by the edges, position the card so that the card aligns with the expansion card connector. 5. Insert the card firmly into the expansion card connector until the card is fully seated. 6.

  • Page 131: Gpu Card Holder

    GPU card holder Removing the GPU card holder Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. Steps Loosen the captive screws and pull the GPU card holder from the system. Figure 132.

  • Page 132: Optional Gpu Card

    Figure 133. Installing the GPU card holder Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional GPU card Removing the GPU card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 133 Figure 134. Removing the GPU card 3. If you are removing the GPU card permanently, install filler brackets over the empty slot openings, and use the screws to secure the filler brackets to the system. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system .

  • Page 134: Installing The Gpu Card

    Installing the GPU card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installing a new GPU card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.

  • Page 135: Gpu Riser

    Figure 137. Installing the GPU card Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. GPU riser Removing the GPU riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 136: Installing The Gpu Riser

    Figure 138. Removing the GPU riser Next steps Replace the GPU riser. Installing the GPU riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.

  • Page 137: Processor And Heat Sink Module

    Figure 139. Installing the GPU riser Next steps 1. Connect the cables to the system board connectors. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Processor and heat sink module This is a service technician replaceable part only. Removing the processor and heat sink module Prerequisites 1.
  • Page 138 Figure 140. Removing the processor heat sink module 3. Lift the PHM from the system and set the PHM aside with the processor side facing up. Installing and removing system components...

  • Page 139: Removing The Processor

    Figure 141. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 140 2. Using your thumb, lift up the thermal interface material (TIM) break lever to release the processor from the TIM and retaining clip. 3. Holding the processor by the edges, lift the processor away from the retaining clip. NOTE: Ensure to hold the retaining clip to the heat sink as you lift the TIM break lever. Figure 142.

  • Page 141: Installing The Processor

    Figure 143. Removing the retaining clip Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.
  • Page 142 Figure 144. Installing the retaining clip 3. Align the processor with retaining clip, by using the fingers press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure the processor is securely latched to the retaining clip. Figure 145.
  • Page 143 CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 146. Applying thermal grease 6.
  • Page 144 Figure 147. Removing the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins.

  • Page 145: Installing The Processor And Heat Sink Module

    Figure 148. Installing the heat sink onto the processor Next steps Install the processor heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board.
  • Page 146 2. Align the pin 1 indicator of the heat sink to the system board, and then place the processor heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.

  • Page 147: Optional Ocp Card

    Figure 150. Set the anti-tilt wires to the locked position and tightening the nuts Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 148 Figure 151. Removing the OCP air shroud 2. Open the blue latch to disengage the OCP card. 3. Push the OCP card towards the rear end of the system to disconnect from the connector on the system board. 4. Slide the OCP card out of the slot on the system. Figure 152.

  • Page 149: Installing The Ocp Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.
  • Page 150 Figure 154. Removal of filler bracket 2. Open the blue latch on the system board. 3. Slide the OCP card into the slot in the system. 4. Push until the OCP card is connected to the connector on the system board. 5.

  • Page 151: Optional Serial Com Port

    6. Align the OCP air shroud to the guide pins on the chassis and lower the OCP air shroud. Figure 156. Installing the OCP air shroud. Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system.

  • Page 152: Installing The Serial Com Port

    Figure 157. Removing the serial COM port 2. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 153: System Battery

    Install the air shroud. 3. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer.

  • Page 154: Intrusion Switch Module

    Figure 160. Installing the system battery Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b.

  • Page 155: Installing The Intrusion Switch Module

    Figure 161. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 156: Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.

  • Page 157: Removing A Power Supply Unit Blank

    Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration.

  • Page 158: Removing A Power Supply Unit Adapter

    Figure 165. Installing a 60 mm power supply unit blank Figure 166. Installing a 86 mm power supply unit blank Removing a power supply unit adapter Remove the PSU adapter, when installing PSU with 86 mm wide form factor. Prerequisites Follow the safety guidelines listed in the Safety instructions.

  • Page 159: Removing A Ac Power Supply Unit

    NOTE: Remove the PSU adapter, when installing PSU with 86 mm wide form factor. Steps Align and insert the power supply unit adapter, until the adapter clicks into place. Figure 168. Installing a power supply unit adapter Removing a AC power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation.

  • Page 160: Installing A Ac Power Supply Unit

    Figure 170. Removing a 86 mm power supply unit Next steps Install the PSU. Installing a AC power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
  • Page 161 Figure 172. Installing a 86 mm power supply unit Next steps 1. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap. NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the PSU and determine its status.

  • Page 162: Power Interposer Board

    Power interposer board This is a service technician replaceable part only. PIB board view Figure 173. PIB connectors 1. J_PS1 2. GPU_PWR1 3. SYS_PWR1_1 4. SYS_PWR1_2 5. PIB_SIG 6. PIB_SIG1 7. CPU_PWR2 8. J_PS2 9. FAN_PWR1 10. SIG_PWR_1 11. SIG_PWR_2 12.

  • Page 163: Installing The Power Interposer Board

    Figure 174. Removing the PIB Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.

  • Page 164: System Board

    Figure 175. Installing the power interposer board Next steps Install the PSUs. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted...

  • Page 165: Installing The System Board

    Memory modules Processors and heat sink modules Trusted Platform Module (TPM) CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap. Steps 1. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
  • Page 166 Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.

  • Page 167: Restoring Service Tag Using Easy Restore

    Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.

  • Page 168: Trusted Platform Module

    Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites NOTE: ● Ensure the operating system is compatible with the TPM version you are installing. ● Ensure that you download and install the latest BIOS firmware on your system. ●...

  • Page 169: Initializing Tpm For Users

    Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.

  • Page 170: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
  • Page 171 Table 44. System board jumpers and connectors Item Connector Description FAN_SIG1 Fan Signal 1 FAN_SIG2 Fan Signal 2 PIB_SIG1 PIB Signal 1 PIB_SIG2 PIB Signal 2 INTRUSION Intrusion Switch Connector SYS_PWR1 System Power Connector 1 SIG_PWR_0 Power connector for cable riser Coin cell battery Coin cell battery SL6_CPU2_PB3...

  • Page 172: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 173 6. Power off the system. 7. Remove the system cover. 8. Move the jumper on the system board from pins 4 and 6 to pins 2 and 4. 9. Replace the system cover. 10. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. 11.

  • Page 174: Chapter 7: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...

  • Page 175: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the front IO panel of the system.

  • Page 176: Idrac Direct Led Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 177: Viewing Home Screen

    The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable. The status and conditions of the LCD panel are outlined here: ● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.

  • Page 178: View Menu

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 179: Power Supply Unit Indicator Codes

    Table 53. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking Indicates that the NIC is connected to a valid network at its maximum green. port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green.
  • Page 180 Table 54. AC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

  • Page 181: Drive Indicator Codes

    Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 185.

  • Page 182: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 183 Table 57. System diagnostic controls (continued) Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 184: Chapter 8: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 185: Quick Resource Locator For Poweredge T550 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 186 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 187 Table 58. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals > and troubleshooting OpenManage, see the OpenManage Server Administrator Dell OpenManage Server Administrator User’s...

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