Contents 1 Overview................................5 Supported configurations..............................5 Front panel ..................................7 12 x 3.5-inch hard drive..............................7 Back panel...................................8 Diagnostic indicators................................9 Diagnostic indicators on the front panel........................9 Hard drive indicator codes............................11 NIC indicator codes..............................12 Power supply unit indicator codes..........................12 iDRAC Direct LED indicator codes..........................14 Locating serial number of your appliance........................
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Using SolVe Desktop application for VxRail Series hardware tasks................28 Memory..................................... 28 General memory module installation guidelines......................30 Expansion cards and expansion card riser........................30 Expansion card guidelines............................30 7 Getting help..............................32 Contacting Dell EMC............................... 32 Registering for online support............................32 Accessing support resources............................32 Contents...
Overview The VxRail ™ S Series appliance is a hyper-converged appliance that supports: • Up to two Intel Xeon E5-2600 v4 processors • Up to 24 DIMMs • Two AC or DC redundant power supply units • 12 drive hard drives and 2 solid state drives (SSDs) NOTE: The appliance supports only internal, hot swappable hard drives.
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Figure 1. Supported configurations Cooling fan in the cooling fan assembly (6) Processor (2) DIMMs (24) Internal USB port Hard drive backplane (back) Hard drive (2) (back) Power supply unit (2) PSU connector Expansion card riser 3 Network daughter card Expansion card riser 2 Expansion card riser 1 Hard drive backplane...
Front panel The front panel provides access to the features available on the front of the appliance, such as the power button, NMI button, appliance identification tag, appliance identification button, and USB ports. The diagnostic LEDs are prominently located on the front panel. The hot swappable hard drives are accessible from the front panel.
USB management port/iDRAC connect USB devices to the appliance or provides access to the Direct iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Video connector Enables you to connect a display to the appliance.
Table 2. Back panel features Item Indicator, button, or connector Icon Description Appliance identification button The identification buttons on the front and back panels can be used to locate a particular appliance within a rack. Press to toggle the appliance identification (ID) on or off. If the appliance stops responding during POST, press and hold the appliance ID button for more than five seconds to enter BIOS progress mode.
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Check the System Event Log or system messages for the specific issue. For more information about error • When the appliance is turned on. messages, see the Dell Event and Error Messages • When the appliance is in standby. Reference Guide at Dell.com/openmanagemanuals >...
Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive.
NIC indicator codes The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 5.
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Figure 6. AC PSU status indicator AC PSU status indicator/handle Table 6. AC PSU status indicators Convention Power indicator Condition pattern Green A valid power source is connected to the PSU and the PSU is operational. Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. Flashing green and When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns turns off...
Figure 7. DC PSU status indicator DC PSU status indicator Table 7. DC PSU status indicators Convention Power indicator pattern Condition Green A valid power source is connected to the PSU and that the PSU is operational. Flashing green When hot-adding a PSU, the PSU indicator flashes green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage.
Locating serial number of your appliance To get support for your appliance, use the VxRail Appliance serial number, also called the "PSNT" (Product Serial Number Tag). The PSNT is a 14-digit number used to identify your appliance to Dell EMC support. NOTE: Only use the VxRail Appliance serial number to contact Customer Support.
Your hardware is identified by a unique Service Tag number. The Service Tag is found on the front of the appliance by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the appliance. This information is used by Dell EMC to route support calls to the appropriate personnel.
Service Procedure Documents SolVe Desktop application The SolVe Desktop application gathers critical information EMC Online Support site from EMC product guides and combines it with expert Dell NOTE: Download the SolVe Desktop EMC support advice to generate a procedure document that application, all generators are is concise and task driven.
Technical specifications The technical and environmental specifications of your appliance are outlined in this section. Chassis dimensions Figure 10. Chassis dimensions Table 11. Dimension details Appliance Za (with Za (without bezel) bezel) 482.4 mm 444.0 mm 87.3 mm 32.0 mm 18.0 mm 684.0 mm 723.0 mm...
Chassis weight ™ The VxRail S Series appliance supports 12 x 3.5-inch hard drive and two 2.5-inch back-accessible hard drives with maximum weight of 36.5 kg (80.47 lb) Processor specifications ™ The VxRail S Series appliance supports two Intel Xeon E5-2600 v4 product family processors. PSU specifications ™...
VGA ports The Video Graphic Array (VGA) port enables you to connect the appliance to a VGA display. The S series appliance supports two 15-pin VGA ports on the front and back panels. Internal dual SD Module The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. The IDSDM card offers the following feature: •...
Table 17. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 18. Maximum vibration specifications Maximum vibration Specifications Operating...
Table 22. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies only to data center environments. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.
The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). • Redundant power supply units are required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • The 3.5-inch hard drive chassis supports a maximum of 120 W processor. •...
Initial setup and configuration This appliance requires installation and deployment services. Contact your Dell EMC account team or your reseller for installation services. WARNING: During the VxRail deployment process, an iDRAC account is created called either vxadmin or PTAdmin, which provides hardware information to VxRail Manager.
You can manage basic settings and features of a appliance without booting to the operating system by using the appliance firmware. CAUTION: • This appliance requires installation and deployment services. Do not rack this appliance, or turn on the power. Contact your Dell EMC Account Team or your reseller for setting up your appliance. •...
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For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. The iDRAC IP address is pre-configured for DHCP. This can be changed to a static IP address by logging into iDRAC.
™ appliance, such as hard disk drives (HDDs), solid state drives (SSDs), and power supplies. Only Dell EMC certified service technicians should perform these procedures. For certain hardware components, you may need to contact Customer Support for repair or replacement.
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Figure 11. Memory socket locations Memory channels are organized as follows: Table 25. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Processor 1 Slots A1, A5, and A9 Slots A2, A6, and A10 Slots A3, A7, and A11 Slots A4, A8, and A12 Processor 2 Slots B1, B5, and B9 Slots B2, B6, and B10...
DIMM Type DIMMs Populated/ Operating Frequency (in Maximum DIMM Rank/Channel Voltage Channel MT/s) LRDIMM 2400, 2133, 1866 Quad rank 1.2 V 2400, 2133, 1866 Quad rank 2133, 1866 Quad rank General memory module installation guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your appliance from booting, stop responding during memory configuration, or operating with reduced memory.
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Table 27. Guidelines for appliance supporting three PCIe expansion cards Riser PCIe Slot Processor Connection Height Length Link Width Slot Width Processor 2 Low Profile Half Length Processor 2 Low Profile Half Length Processor 2 Low Profile Half Length Processor 2 Full Height Full Length Processor 1...
Download Dell EMC VxRail Series product documentation. • Download the SolVe Desktop Procedure Generator. • Browse the Dell EMC VxRail Series community and support information. • Link your support account for access to resources from within VxRail Manager. To register for online support: Point your Web browser to emc.com/vxrailsupport or support.emc.com.