Fujitsu TeamPoS 7000 Series User Manual

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User
Guide
TeamPoS 7000 Series,
Model A240/A340
POS Computer
Document
KD 9 6 0 1 8 - 0 5 6 4
Revision 1.0
Table of Contents
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Summary of Contents for Fujitsu TeamPoS 7000 Series

  • Page 1 User Guide TeamPoS 7000 Series, Model A240/A340 POS Computer Document KD 9 6 0 1 8 - 0 5 6 4 Revision 1.0...
  • Page 2 The descriptions and information in this document are guidelines, detailing the recommendations of Fujitsu Frontech. Version: Version 1.0 Fujitsu endeavors to ensure that the information in this document is correct and fairly stated. The information within this Audience: Corporate clients and field engineers document has been reviewed for accuracy, but as with most documents, errors may be found and corrected in future revisions.
  • Page 3: To Ensure Safe Use

    Fujitsu Frontech further notice and without obligation. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - i...
  • Page 4: Getting Started

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - ii...
  • Page 5: Warning Symbols

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - iii...
  • Page 6: Safety Considerations

    Failure to do so may present a risk of fire and/or burns. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - iv...
  • Page 7 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - v...
  • Page 8: Handling Precautions

    Hold the controller by the side edges whenever you lift it up. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - vi...
  • Page 9 After turning off the power, always wait at least five seconds before turning it back on. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - vii...
  • Page 10 • Do not place a magnetic card in a location subject to high temperatures and humidity. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - viii...
  • Page 11: Warning Labels

    Removal Hinge panel: caution with respect to connecting non-USB peripherals THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - ix...
  • Page 12: Modifying Or Reproducing The Unit

    OS. It is recommended that system is protected from computer virus by anti-virus software. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - x...
  • Page 13: Safety

    5V USB under PUSB port is only for signal communication. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - xi...
  • Page 14: Product Lifetime

    Note that these are only guidelines, and do not constitute a guarantee of trouble-free operation during the maintenance support period. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Preface - xii...
  • Page 15: Table Of Contents

    Contents To ensure safe use ........................... i Disclaimer ............................... i Getting Started ............................ii Warning Symbols ..........................iii Safety considerations ..........................iv Handling Precautions ........................... vi Warning Labels ............................. ix Modifying or Reproducing the Unit ....................... x High safety required use ........................x Backing up the data ..........................
  • Page 16 2.5.3 Magnetic Stripe Reader (MSR) ....................20 2.5.4 Cash Drawer ..........................21 Daily Maintenance ..........................22 3.1 Cleaning the Product ........................22 3.1.1 Cleaning the Main Unit ......................22 3.1.2 Cleaning the Display ....................... 22 3.1.3 Cleaning the Magnetic Stripe Reader ..................23 3.1.4 Cleaning the Printer ........................
  • Page 17: Preparing For Use

    Pry up slightly and then pull the cover up and out. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 3...
  • Page 18 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 4...
  • Page 19: Relocating The System

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 5...
  • Page 20: Names And Function

    Proximity sensor This sensor can detect the person in front of display THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 6...
  • Page 21: Connectors

    Name. Usage Connector Note Front Keyboard and mouse Maintenance use only THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 7...
  • Page 22 0.2 Amps and are provided with a molded plastic Fire Enclosure, Rated Min. 94V-1 or Metal enclosure. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 8...
  • Page 23: Basic Operations

    If the above checks reveal no abnormalities, contact your support department. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 9...
  • Page 24: Turning The Power Off

    SSD. Follow the applications software prompts when turning off the power. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 10...
  • Page 25: Calibrating The Touch Panel

    You must install the Windows and touch panel driver before calibrating the touch panel. ・Windows10 Open [USB TouchPanel Setting] from [Start] menu THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 11...
  • Page 26 After run the [Touch panel Settings], click [Calibration]. Select monitor from pull down menu and click [Calibrate Now]. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 12...
  • Page 27 Touch any position except the button, and if the cursor moves to the touched position. Click [Update], if it is OK. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 13...
  • Page 28: Adjusting The Display

    Tilt slowly to the desired angle. 90° Tilted 0°(Flat) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 14...
  • Page 29: Adjusting The Brightness And Volume

    Open the panel cover located under the monitor. The location of the panel is shown on page 5. Brightness control button (Up/Down) Speaker volume control button (Up/Down) THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 15...
  • Page 30: Peripherals (Option)

    Press this switch when inserting or advancing the receipt paper roll. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 16...
  • Page 31 3. Load the paper roll. Gently drop the paper roll into the paper holder and make sure that the end of the paper faces down. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 17...
  • Page 32 It should click into place. Do not move the paper guides. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 18...
  • Page 33: Customer Display

    - Pole type - Rear top type THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 19...
  • Page 34: Magnetic Stripe Reader (Msr)

    Note : If multiple beeps sound, retry the operation. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 20...
  • Page 35: Cash Drawer

    To insert the each cash till into the drawer, open the drawer completely. Then, perform the above steps in the reverse order. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 21...
  • Page 36: Daily Maintenance

    Wipe the surface with a soft cloth such as gauze that has been moistened with neutral detergent. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 22...
  • Page 37: Cleaning The Magnetic Stripe Reader

    Print head Roller THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 23...
  • Page 38: Troubleshooting

    Adjust the speaker volume set incorrectly control. low or no sound can be heard. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 24...
  • Page 39: Trouble Shooting For Printer

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 25...
  • Page 40 If a paper jam still occurs even after the above items have been checked, contact your support department. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 26...
  • Page 41: Appendix

    377 (W) x 304 (D) x 329 (H) mm (w/ Base unit, LCD tilt 90°) Weight 10kg THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 27...
  • Page 42 All data is based on internal testing, and results may vary with the conditions. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 28...
  • Page 43: Supplies

    5.2 Supplies Always use Fujitsu supplies as they are designed specifically for use with the unit. Order Fujitsu supplies to the Fujitsu maintenance engineer or through Fujitsu dealer. The supplies required for the equipment are listed below. Use only the Fujitsu-specified supplies listed below for this product. If any other supplies are used, personal injury or damage to the user assets may result.
  • Page 44: Paper Specifications For Printer

    *2 : Sensitivity D: OD value measured by Macbeth Color Checker THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 30...
  • Page 45: Specifications Of Roll Paper

    External diameter deformation amount of roll paper | B1-B2 | ≤ 1 mm THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 31...
  • Page 46 There must not be uneven coating, a dust, a pinhole, or a ruck. There must not be a scrap which wears out the thermal head or degrades the printing. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT. Page 32...
  • Page 47 shaping tomorrow with you...

This manual is also suitable for:

A240A340

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