Table of Contents
Installation & Maintenance Manual
PoS
Team
3000 XL and XL
2
Table of Contents
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Summary of Contents for Fujitsu TeamPoS 3000 XL

  • Page 1 Installation & Maintenance Manual Team 3000 XL and XL...
  • Page 2 ® TeamPoS 3000 Installation and Maintenance Manual...
  • Page 3 The development of Fujitsu products and services is continuous and published information may not be up to date. It is important to check the current position with Fujitsu Transaction Solutions Inc. This document is not part of a contract or license save insofar as may be expressly agreed.
  • Page 4 Preface TeamPoS 3000 XL and XL Regulatory Information Radio Frequency Interference Requirements – U.S.A. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 TeamPoS 3000 XL and XL Preface Recycling The LCD’s used with this product may contain a backlight that WARNING: contains mercury. Please dispose of according to local, state, or federal laws. LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE, OR FEDERAL LAWS.
  • Page 6: Table Of Contents

    Preface TeamPoS 3000 XL and XL Table of Contents Preface ........................v Regulatory ......................... vii Chapter 1 Overview ....................1-1 1.1. TeamPoS 3000 XL Control Unit Flow Diagram ........1-2 TeamPoS 3000 XL Control Unit Flow Diagram ........1-3 Front Panel LEDs and Switches ............... 1-4 1.3.1 TeamPoS 3000 Front Panel Switch &...
  • Page 7 TeamPoS 3000 XL and XL Preface Using Anti-static Protection ..............4-2 Preparing for Installation ................4-3 Determining Power Requirements ............4-3 General Requirements ................4-4 Installation with Other Equipment ............4-6 Mains Power Cables ................. 4-7 4.10 Warning Labels ..................4-7 Chapter 5 Installation ..................
  • Page 8 Preface TeamPoS 3000 XL and XL 6.1.1 General Care and Maintenance ............. 6-1 6.1.2 Power ON and OFF Sequence ............6-2 6.1.3 Powering ON ................6-3 6.1.4 Powering OFF ................6-4 Chapter 7 – Maintenance ..................7-1 Periodic Maintenance ................7-1 7.1.1 Power ON and OFF Sequence ............
  • Page 9 TeamPoS 3000 XL and XL Preface Chapter 8 Troubleshooting ..................8-1 Power cannot be turned on or the unit powers off after a few minutes..8-1 System will not boot up ................8-2 Display/LCD shows correctly during Power On Self Test (POST) but fails when the operating system starts ..................
  • Page 10: Preface

    Preface TeamPoS 3000 XL and XL 10.1.6 SATA Port 2 Setup – XL Motherboard ........10-6 10.1.7 SATA Port 3 Setup – XL Motherboard ........10-7 10.1.8 Advanced Main Menu – XL Motherboard ......10-8 10.1.9 CPU Feature Setup – XL Motherboard ........
  • Page 11: Chapter 1 Overview

    TeamPoS 3000 XL and XL Overview Chapter 1. Overview This manual is provided to illustrate how to install and maintain the TeamPoS 3000 XL and XL and describes in detail the procedures required for field installation and maintenance, including site preparation, equipment inspection, BIOS setting, and trouble shooting the controller.
  • Page 12 TeamPoS 3000 XL and XL Overview 1.1. TeamPoS 3000 Control Unit Flow Diagram (XL Motherboard only) D900000145 Issue 3...
  • Page 13: Teampos 3000 Xl Control Unit Flow Diagram

    TeamPoS 3000 XL and XL Overview 1.2. TeamPoS 3000 XL2 Control Unit Flow Diagram (XL Motherboard only) XL Motherboard USB (STD) operator CPU: panel Celeron M USB (STD) Pentium M Memory: 256 MB to 2GB CD/CDRW/DVD Lithium Battery: soldered on the board 2.5"...
  • Page 14: Front Panel Leds And Switches

    TeamPoS 3000 XL and XL Overview 1.3. Front Panel LED's and Switches The following graphic and table show the TeamPoS 3000 unit LED's and switches: Power LED Dump Switch Button Green (Do not use) Reset Switch Button Port On/Off Switch Port Power LED Hard Disk Drive LED Green...
  • Page 15: Teampos 3000 Front Panel Switch & Lcd Matrix

    TeamPoS 3000 XL and XL Overview 1.3.1. TeamPoS 3000 Front Panel Switch and LCD Matrix Name Mounting Position Remark Symbols Switch/LED Color Depending on the BIOS setup, the Under drop down Power Switch power switch can be instant off or window in front panel delayed off.
  • Page 16: Intelligent Pins

    TeamPoS 3000 XL and XL Overview 1.4. Intelligent PIN's (Product Identification Numbers) TeamPoS 3000 Controller Intelligent PIN Configuration Guidelines Digit Digit Digit Digit Digit Chassis Motherboard Memory Interface Options A: Compact White M: TeamPos 3000 1: 1.3 GHz Celeron M 1: 256 MB DDR Memory 0: No I/O Card M Motherboard...
  • Page 17 TeamPoS 3000 XL and XL Overview This Page Intentionally Left Blank D900000145 Issue 3...
  • Page 18: Chapter 2 Environmental Specifications

    TeamPoS 3000 XL and XL Environmental Specifications Chapter 2 Environmental Specifications The figure below shows a typical integrated configuration for the TeamPoS 3000 XL (black without cash drawer). Depending on the store environment, the configuration and components may differ. The tables in the remainder of this section list the environmental specifications.
  • Page 19: Environmental Specifications For Both Xl And Xl 2

    TeamPoS 3000 XL and XL Environmental Specifications 2.1 Environmental Specifications for both XL and XL Unit TP3000 XL & XL Specifications CT10 With Covers DT50III Printer Compact Standard Width (13 6/8”) (17 ¾”) (7 3/8”) (5.0”) External dimensions Depth (17 7/8”) (19”) (11 ¾”) (8 1/8”)
  • Page 20 TeamPoS 3000 XL and XL Environmental Specifications Environmental Specifications (cont.) Unit Specifications (Customer LCD display LCD display display) – w/o D22 – w/o stand D25 – w/o stand stand External dimensions in mm Width (inches) (11 7/8”) (14 ¼”) (9 5/8”) Depth (2 ¼”) (2 3/8”)
  • Page 21 TeamPoS 3000 XL and XL Environmental Specifications This page intentionally left blank. D900000145 Issue 3...
  • Page 22: Chapter 3 Dimensions

    TeamPoS 3000 XL and XL Dimensions Chapter 3 - DIMENSIONS This section shows the dimensions of the TeamPoS 3000 XL and XL control units and peripherals. For 3 party peripherals not shown, refer to the appropriate 3 party manufacture documentation. Note: All dimensions are expressed as mm and inches. The TeamPoS 3000 XL and XL control unit is available in two sizes, compact and standard, and in two colors, black and white.
  • Page 23: Model D22 & D25 Lcd In Dual Stacked Configuration

    TeamPoS 3000 XL and XL Dimensions 3.1.1 Model D22 & D25 LCD in Dual Stacked Configuration 27” maximum depth with monitors fully tilted out. 17 3/4” height 578 to 681 19” 17 ¾” 22 ¾” to 27” to footprint the end of LCD overhang 19 ¾”...
  • Page 24: Control Units

    TeamPoS 3000 XL and XL Dimensions Dimensions shown above indicate the smallest space requirement to accommodate the printer overhang, the LCD overhang and the keyboard overhang.. The largest space required to accommodate the widest spread of the monitor arms and the greatest tilt of the LCD is 681 (27”) wide x 762 (30”) deep x 450 (17 3/4”) high.
  • Page 25: Keyboards

    TeamPoS 3000 XL and XL Dimensions Keyboards 3.3.1 Model 133 UQ Keyboard Dimensions (PIN #s 90000829 white, 900001519 black) (1 6/8”) height at rear 7 7/8” (17 ¾”) 3.3.2 Model 133 AU Keyboard Dimensions (PIN #’s 11001689 white, 11001699 black) 1 6/8”...
  • Page 26: Model 92U Keyboard

    TeamPoS 3000 XL and XL Dimensions 3.3.3 Model 92U Keyboard Dimension (PIN # 90000630) 5 3/8 “ 5 ½” 2” 15 7/8” Cash Drawers 3.4.1 Model TP15 Cash Drawer - Standard (11001467 white w/o lock, 11000153 white w/lock, 11001468 black w/o lock, 11000154 black w/lock) 122 4 ¾”...
  • Page 27 TeamPoS 3000 XL and XL Dimensions 122 4 ¾” incl. 3/4” for feet Standard Cash Drawer in Open Position D900000145 Issue 3...
  • Page 28: Model Tp5C Cash Drawer - Compact

    TeamPoS 3000 XL and XL Dimensions 3.4.2 Model TP5C Cash Drawer - Compact (11000147 white w/o lock, 11000149 white w/lock, 11000148 black w/o lock, 11000150 black w/lock) 121 4 ¾” incl. ¾” for feet 17 ¾” 13 ¾” Closed Cash Drawer (13 3/4”) 121 4 ¾”...
  • Page 29: Displays

    VGA cable. To switch from analog to digital use a DVI cable. Download video drivers from the following website: http://us.fujitsu.com/support. The D22 is available with 5-wire resistive touch screen. The D25 is available with 5 wire resistive or infrared touch.
  • Page 30: Lcd Vesa Bracket Mounting

    Model D25 LCD Display 3.5.2 LCD VESA Bracket Mounting Although usually mounted on Fujitsu stands, the D22 and D25 LCD’s can both use a standard 100mm (4”) VESA mount. The cosmetic back panel has predrilled holes for the screws to pass through and attach to the back of the monitor.
  • Page 31: Model D22/D25 Lcds On Stacked Stand

    TeamPoS 3000 XL and XL Dimensions 3.5.3 Model D22 & D25 LCD’s on Stacked Stand. (PIN #’s 11000064-white 11000073- black) 13 3/8” 12” 14 ¼” 11 7/8” 11” 11” 3.5.4 Model D22 & D25 LCD’s w/MSR (PIN #’s 11002245-white 11002248-black) 16 3/8”...
  • Page 32: Model D22/D25 Lcd On Stacked Stand W/Msr & Vf60

    TeamPoS 3000 XL and XL Dimensions 3.5.5 Model D22 & D25 LCD on Single Stacked Stand w/MSR & VF60 Display (VF60 PIN #’s 11000076-white-11000077-black Telescoping Pole PIN #’s 11000078-white, 11000079-black) 17 ¾” 17 ¾” 16 3/8” 14” 11” 11” D900000145 Issue 3 3-11...
  • Page 33: Model D22/D25 Lcd On Dual Stacked Stand

    TeamPoS 3000 XL and XL Dimensions 3.5.6 Model D22 & D25 LCD on Dual Stacked Stand (PIN #’s 11000481-white, 11000484-black) 14 3/16” 14 ½” 18” D900000145 Issue 3 3-12...
  • Page 34: Model D25/D25 Lcd On Dual Stacked Stand

    TeamPoS 3000 XL and XL Dimensions 3.5.7 Model D25 & D25 on Dual Stacked Stand (PIN #’s 11000742-744 white, 11000745-747 black) 14 3/16 14 ½” 18” 3.5.8 Model D22 & D22 on Dual Stacked Stand (PIN #’s 11000738, 110001493 white; 11000741, 11001492 black) 11 7/8”...
  • Page 35: Model D22/D22 Lcd On Dispersed Stand

    TeamPoS 3000 XL and XL Dimensions 3.5.9 Model D22 & D25 LCD on Dispersed Stands (PIN #’s 11000074 white, 11000075 black) 14 ¼” 11 7/8” 11 5/8” 13” 8 ¼” 8 ¼” 3.5.10 VF60 Customer Display (stacked) The customer display is mounted on a stacked adjustable pole which reaches up to 16.3” from the pole base to the top of the display.
  • Page 36: Vf60 Customer Displays (Dispersed)

    TeamPoS 3000 XL and XL Dimensions 3.5.11 VF60 Customer Display (dispersed) (VF60 PIN #’s 11000076-white, 11000077-black) 9 5/8” 4” 9 5/8” 27 7/8” 4” 9 5/8” 4” 16” 10 5/8” 3 ½” 3 ½” 3 ½” Dispersed Customer Display Pole Kits White 11000300 11000302...
  • Page 37: Printers

    TeamPoS 3000 XL and XL Dimensions Printers Two printers are available for the TeamPoS 3000 XL and XL2: the DT50III and the CT10. Their dimensions are show in the figures that follow. 3.6.1 Model DT50III Printer (PIN #’s 11000187-white, 11000197-black) 7 ¼”...
  • Page 38 TeamPoS 3000 XL and XL Dimensions This page intentionally left blank. D900000145 Issue 3 3-17...
  • Page 39: Chapter 4 Site Preparation

    • Inspect the exterior of each unit for any obvious physical damage (scratches or abrasions on painted or display surfaces, or on plastic surfaces) that could have occurred during shipping. • Damaged equipment received from a source other than Fujitsu Transaction Solutions Inc.’s Foothill Ranch facility should be reported to the sender. D900000145...
  • Page 40: Reporting Shipment Damage

    If any damage is detected, it is both the recipient's and the carrier's responsibility to note the damage. Follow all applicable policies and procedures for notifying the carrier, management, and Fujitsu Transaction Solutions of the damage, and for filing damage claims.
  • Page 41: Preparing For Installation

    TeamPoS 3000 XL and XL Site Preparation Preparing for Installation: Before installing equipment, perform the following steps: • Move all terminal components, accessories, and cables to the locations specified in your local site plan. • Position the cables according to the site plan. Make sure you have the correct data cable at each terminal location.
  • Page 42: General Requirements

    If voltage surges caused by lightning are likely to occur, install an arrester. d. Fujitsu supplied cables should be used to connect the system to the power supply outlet but, where this is not possible, the minimum requirement for the mains cables is as follows: For connection to 100-240V phase-to- neutral power supply systems;...
  • Page 43 TeamPoS 3000 XL and XL Site Preparation system. The terminals must not be directly connected to a power system with impedance earthed neutral, i.e., an IT power system. f. For pluggable equipment, the supply plug shall be connected as follows: Black or Brown Live (Hot) White or Blue...
  • Page 44: Installation With Other Equipment

    TeamPoS 3000 XL and XL Site Preparation Installation with Other Equipment In most cases, dedicated AC mains circuits are not required for the TeamPoS 3000XL and XL terminals. In rare instances, other electrical equipment sharing power with the terminal may cause adverse effects on the terminal. When this occurs, electrical isolation may be required and is the responsibility of the customer or installing contractor.
  • Page 45: Mains Power Cables

    TeamPoS 3000 XL and XL Site Preparation Mains Power Cables The mains power cables for the TeamPoS 3000XL and XL terminals are terminated with a plug suitable for the ordering country. Caution: The power supply cord is used as the main disconnect device. Ensure that the socket-outlet is located/ installed near the equipment and is easily accessible.
  • Page 46 TeamPoS 3000 XL and XL Site Preparation Back View of control unit Bottom of the TeamPoS Controller D900000145 Issue 3...
  • Page 47: Chapter 5 Installation

    TeamPoS 3000 XL and XL Installation CHAPTER 5 INSTALLATION Caution: Confirm that the external power source is 100-240 VAC before starting the operation. To prevent electric shock, confirm that the AC cable is removed from the AC outlet anytime the panels are removed. Be sure to observe all ESD precautions and power OFF procedures.
  • Page 48 TeamPoS 3000 XL and XL Installation Loosen thumbscrew. The metal locking tab (behind the thumbscrew) will likely drop down and unlock of its own accord. If not, gently pull down on the locking tab. Thumbscrew Locking Tab Rock front panel out at the top and remove. D900000145 Issue 3...
  • Page 49: Rear Panel

    TeamPoS 3000 XL and XL Installation To reinstall, insert the tabs of the front panel into notches in the chassis. Rock the front panel up and back until it snaps into the chassis. Make sure the front panel is properly seated all the way around. Lift up on the metal tab located behind the thumbscrew and hold up while tightening the screw.
  • Page 50: Removing The Motherboard Assembly

    TeamPoS 3000 XL and XL Installation To reinstall the rear panel, insert the metal tabs into the sides of the chassis and slide the locking tabs down. Removing the motherboard assembly Caution: Be sure to observe all ESD precautions and power off procedures. Remove the back panel (See Section 5.1.2).
  • Page 51 TeamPoS 3000 XL and XL Installation Pull white release lever below the motherboard assembly out and to the left. Pull the entire assembly out of the controller. To reinstall, make sure that the assembly rails line up with the rails in the chassis. Slide the motherboard assembly in with the release lever at 45°...
  • Page 52: Installing Cpu And Heat Sink

    TeamPoS 3000 XL and XL Installation Installing CPU and Heat Sink Caution: Be sure to observe all ESD precautions and power off procedures. The heat sink and CPU are installed on the motherboard (towards the front of the motherboard) just to the right of the memory. Both parts come in the same kit. 1.
  • Page 53 TeamPoS 3000 XL and XL Installation 6. Open the CPU lock by turning approximately ¼ turn counterclockwise. Lock Unlocked icons are imprinted in the CPU mount as a reminder. Align arrows here White arrow on socket CPU Lock Unlock –~1/4 turn counter clockwise Lock –~1/4 turn clockwise 7.
  • Page 54: Installing The Hard Disk Drives

    TeamPoS 3000 XL and XL Installation 10. Reinstall the motherboard (See Section 5.2). 11. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 12. Reinstall the back panel (see Section 5.1.2). Installing the Hard Disk Drives Caution: Be sure to observe all ESD precautions and power off procedures. 1.
  • Page 55 TeamPoS 3000 XL and XL Installation 3. If hard disk is not already assembled attach hard disk drive to hard drive bracket and secure with four M3 x 6 screws, but do not over tighten the screws. 4. Slide the new hard disk drive into the bay making sure that the runners align with the guides.
  • Page 56: Installing Memory (Xl Motherboard Only)

    TeamPoS 3000 XL and XL Installation Installing Memory (XL Motherboard only) Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000XL motherboard has two memory sockets or slots and can use 256MB, 512MB or 1GB DDR memory in combination. 1.
  • Page 57 TeamPoS 3000 XL and XL Installation 6. Check to make sure that both levers for the socket are locked into place. 7. Reinstall the motherboard (See Section 5.2). 8. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 9.
  • Page 58 TeamPoS 3000 XL and XL Installation Installing Memory (XL2 Memory) Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000XL motherboard has two memory sockets or slots and can use 512MB, 1GB or 2GB SO DIMM memory in combinations. Memory on the Yosemite motherboard is mounted horizontally rather than vertically as in previous motherboards.
  • Page 59 TeamPoS 3000 XL and XL Installation 7. If two memory sticks are being installed, insert the 2 stick in the top slot following the same procedure as for the first. Motherboard w/o memory sticks Motherboard w/1 memory ready to install Memory Sockets Memory...
  • Page 60 TeamPoS 3000 XL and XL Installation 11. If this is an upgrade, install the upgrade label that comes with the upgrade kit on the side of the unit near the serial number. 5-14 Issue 3 D900000145...
  • Page 61: Installing The Cd/Dvd Drive

    TeamPoS 3000 XL and XL Installation 5.7. Installing the CD/DVD Drive Caution: Be sure to observe all ESD precautions and power off procedures. The CD/DVD drive rides on top of the motherboard assembly and requires a narrow Phillips- head screwdriver to install. Remove the rear panel (See Section 5.1.2).
  • Page 62 TeamPoS 3000 XL and XL Installation The CD/DVD drive comes already mounted onto a bracket. Align the slots in the mounting bracket so that they pass over the hook tabs on the chassis. Slide the CD/DVD drive forward so that it fits into the opening in the chassis and the holes in the bracket are aligned with the holes in the chassis.
  • Page 63 TeamPoS 3000 XL and XL Installation Attach the gray ribbon cable to the motherboard. The white power cable needs to loop around the ribbon cable as in the attached photo. Ribbon cable is “Z” folded to fit. White power cable loops around ribbon cable Reinstall the motherboard (See Section 5.2).
  • Page 64: Installing The Partial Backup Battery

    TeamPoS 3000 XL and XL Installation 5.8. Installing the Partial Backup Battery Caution: Be sure to observe all ESD precautions and power off procedures. The partial backup battery is located on the front of the TeamPoS 3000XL and XL on the left. 1.
  • Page 65 TeamPoS 3000 XL and XL Installation 5. Gently pull the white power cable for the battery out of the way and insert the battery. 6. Connect the white connector attached to the battery to the white power cable in the controller.
  • Page 66: Removing The Backplane Assembly

    TeamPoS 3000 XL and XL Installation 5.9. Removing the Backplane Assembly Caution: Be sure to observe all ESD precautions and power off procedures. Remove the rear panel (See Section 5.1.2). Disconnect the AC power cord from the controller. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2).
  • Page 67 TeamPoS 3000 XL and XL Installation Slide the locking bar to the left and lift it out. The entire backplane assembly and power supply will slide out. Lift up and out Locking Screw Pull out with both hands Reinstall backplane assembly and secure into place with slide bar and locking screw before reseating the motherboard.
  • Page 68: Installing Pci Add-In Cards

    TeamPoS 3000 XL and XL Installation 5.10. Installing PCI Add-In Card(s) Caution: Be sure to observe all ESD precautions and power off procedures. Remove the back panel (See section 5.1.2.). Disconnect the AC power cord from the controller. Remove the front panel (See section 5.1.1). The yellow LED should be off (See Section 1.2).
  • Page 69 TeamPoS 3000 XL and XL Installation Insert the PCI card into the slot and seat firmly. PCI Connector Secure PCI card with the screw that was used for the blanking plate. 10. Reinstall the backplane assembly and secure into place using the locking bar before reseating the motherboard.
  • Page 70: Installing The I/O Boards

    TeamPoS 3000 XL and XL Installation 5.11. Installing the I/O Boards Caution: Be sure to observe all ESD precautions and power off procedures. The following I/O board options are available on the TeamPoS 3000XL and XL 1. No I/O board. 2.
  • Page 71: No I/O Board

    TeamPoS 3000 XL and XL Installation 5. I/O boards are connected to the backplane assembly. Refer to the instructions that follow to identify which connectors support which I/O board. PCI Connector Power Supply Connectors 5.11.1 No I/O Board Backplane assembly will have two filler plates, a long one and a short one. D900000145 Issue 3 5-25...
  • Page 72: Powered Usb I/O Board

    TeamPoS 3000 XL and XL Installation 5.11.2 Powered USB I/O Board Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps and are provided with a Fire Enclosure, Rated Min.
  • Page 73 TeamPoS 3000 XL and XL Installation The Powered USB I/O board has 3, 12V powered USB connections installed in the top slot (the long slot). 1. Remove the rear panel. (See Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3.
  • Page 74 TeamPoS 3000 XL and XL Installation 9. Flip the USB board over, slide it into the slots at the side of the top opening and attach it with the two screws. 10. Replace the retainer clip and secure by pressing in on the black plug. 11.
  • Page 75: Combo Board

    TeamPoS 3000 XL and XL Installation 5.11.3 Combo Board Caution: Be sure to observe all ESD precautions and power off procedures. Combo Board and Com Board with XL Motherboard Combo Board with XL Motherboard D900000145 Issue 3 5-29...
  • Page 76 TeamPoS 3000 XL and XL Installation Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps and are provided with a Fire Enclosure, Rated Min.
  • Page 77 TeamPoS 3000 XL and XL Installation Connect the narrow ribbon cable to port J12 on the backplane. Cable Ports J10 J11 J13 Narrow Ribbon Cable to Flip combo board, slide it into the slots at the side of the top opening and attach it with the two screws.
  • Page 78 TeamPoS 3000 XL and XL Installation 10. Reattach the retainer clip and secure by pressing in the black plug. 11. Reinstall the backplane assembly (See Section 5.9). 12. Reinstall the motherboard (See Section 5.2). 13. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 14.
  • Page 79: Combo Board With Com Board (Xl Motherboard Only)

    TeamPoS 3000 XL and XL Installation 5.11.4 Combo Board with COM Board (XL Motherboard only) Motherboard does not support the COM board) Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements.
  • Page 80 TeamPoS 3000 XL and XL Installation Remove top filler plate by removing the black pin and retainer clip at the center of the filler plate and unscrewing the filler plate. Retain the screws and clip. Remove the bottom filler plate by removing the two screws. Invert Combo card (ports face away from the backplane).
  • Page 81 TeamPoS 3000 XL and XL Installation Connect the narrow ribbon cable to port J12 on the backplane and to Combo card. Narrow Ribbon Cable Cable Ports J13 J11 J10 10. Attach the COM board to the bottom opening in the backplane assembly by sliding downward into notches on the chassis and secure with the 2 mounting screws.
  • Page 82 TeamPoS 3000 XL and XL Installation 11. Connect the wide ribbon cable on the COM board to the ribbon socket on the Combo board Ribbon Cable for Com Board Connects to Combo Board 12. Flip combo board and attach it to the top opening of the chassis of the backplane assembly by sliding it down into the notches on the chassis.
  • Page 83 TeamPoS 3000 XL and XL Installation 14. Reattach the retainer clip and the black pin. 15. Ensure that all connectors are securely installed. 16. Reinstall backplane assembly (See Section 5.9). 17. Reinstall Motherboard (See Section 5.2). 18. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 19.
  • Page 84: Port Labels

    TeamPoS 3000 XL and XL Installation 5.12. Port Labels Port Identification (6) +12V Powered USB Ports COM4 COM3 COM6 COM5 COM7 PS-2 COM1 Mouse Audio PS-2 COM2 C Dwr Keyboard NOTE: Com Board is used only on TeamPoS 3000 XL Motherboard D900000145 Issue 3 5-38...
  • Page 85: Standard Bracket Locations

    TeamPoS 3000 XL and XL Installation 5.13. Standard Bracket Locations For stacked configurations, keyboard, printer, filler and operator display brackets are available. The brackets attach to the top of the control unit and restrain the peripherals from sliding. When installing the peripheral brackets, install each bracket using the two screws that have been provided with the bracket.
  • Page 86: Installing The Lcd Stands

    TeamPoS 3000 XL and XL Installation Narrow Side Filler Bracket 2 Screws, Flat head, C-sink, Phillips, nickel plated M3x0.5 x 8mm Central Filler Bracket 2 Screws, Flat head, C-sink, Phillips, nickel plated M3x0.5 x 8mm CT10 Series Bracket 2 Screws, Pan head, Phillips, Stacked LCD Brackets SEMS, nickel plated M3x0.5 x 4 Screws, Pan head phillips,...
  • Page 87: Single Stacked Lcd Stand

    TeamPoS 3000 XL and XL Installation 5.14.1. Single Stacked LCD Stand Lower Hinge Top Hinge Cover Cover Hinge Cap Cable Access Cover Single Stacked LCD Stand Lower Hinge Top Hinge Cover Cover 1. Remove only the hinge cap and cable access cover from the stand; leave the top and bottom hinge cover in place.
  • Page 88 TeamPoS 3000 XL and XL Installation 4. Thread the cables through the stand beginning with the larger cables first. Video cable (either DVI or VGA) and powered USB are required. Audio cable and A-to-B USB cable (for MSR or keypad/MSR) are optional. See cable configurations below. Under the bridge Under the...
  • Page 89 TeamPoS 3000 XL and XL Installation 7. Place the LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by symbol. Note the screws required to attach the LCD are taped to the inside of this cover.
  • Page 90 TeamPoS 3000 XL and XL Installation Typical VGA Cabling VGA (required) pUSB (required) Audio (optional) Mounting Bracket 10. Attach the stand to the back of the LCD with the screws provided. Make sure that the tabs on the bottom hinge cover fit into the notches in the back of the LCD. To assure proper alignment of the LCD, attach screws “lightly”...
  • Page 91 TeamPoS 3000 XL and XL Installation 11. Replace the back of the monitor. The stand needs to be perpendicular to the monitor to do this. The back of the monitor must be replaced before replacing any of the other cosmetic covers. Replace cable access cover, rotating it until it is flush with the stand. 12.
  • Page 92: Single Dispersed Lcd Stand

    TeamPoS 3000 XL and XL Installation 5.14.2 Single Dispersed LCD Stand Hinge Cap Lower Hinge Top Hinge Cover Cover 1. Remove only the hinge cap from the stand; leave the top and bottom hinge cover in place. Some photos in this section show the bottom hinge cover and top hinge cover removed in order to more clearly show the cable route;...
  • Page 93 TeamPoS 3000 XL and XL Installation 3. Thread the cables through the stand beginning with the larger cables first. Video cable (either DVI or VGA) and powered USB are required. Audio cable and A-to-B USB cable (for MSR or keypad/MSR) are optional. See cable configurations below. DVI Cable Configuration VGA Cable Configuration with optional Audio Cables...
  • Page 94 TeamPoS 3000 XL and XL Installation 5. Place the LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by symbol. Note the screws required to attach the LCD are taped to the inside of this cover.
  • Page 95 TeamPoS 3000 XL and XL Installation 6. Attach the cables to the connectors on the LCD. Connector labels are etched into the plastic casing of the LCD monitor. LCD Power for opt. Touch Panel 1-2 A to B USB for opt. Audio power brick Switch...
  • Page 96 TeamPoS 3000 XL and XL Installation Attach the stand to the back of the LCD with the screws provided. VGA Configuration with Attached Stand Mounting Screws D900000145 Issue 3 5-50...
  • Page 97 TeamPoS 3000 XL and XL Installation 8. Replace the back of the monitor. The stand needs to be perpendicular to the monitor to do this. The back of the monitor must be replaced before replacing any of the other cosmetic covers. Replace circular filler, rotating it until it is flush with the stand. 9.
  • Page 98 TeamPoS 3000 XL and XL Installation D900000145 Issue 3 5-52...
  • Page 99: Dual Stacked Lcd Stand

    TeamPoS 3000 XL and XL Installation 5.14.3 Dual Stacked LCD Stand Operator Facing Customer Facing Display Mount Display Mount Cable Access Hinge Caps Cover Lower Hinge Top Hinge Covers Covers 1. Remove only the hinge caps and cable access cover from the stand; leave the top and bottom hinge covers in place.
  • Page 100 TeamPoS 3000 XL and XL Installation 3. Thread the cables through the stand beginning with the larger cables first. Two video cables must be used; a DVI and a VGA. Two powered USB cables are required, one for each arm of the stand. Audio cable and A-to-B USB cable (for MSR or keypad/MSR) are optional.
  • Page 101 TeamPoS 3000 XL and XL Installation 6. Place the first LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by symbol. Note the screws required to attach the LCD are taped to the inside of this cover. Back of LCD Back Cover Mounting Screws...
  • Page 102 TeamPoS 3000 XL and XL Installation 9. Place the second LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by the symbols. 10. Attach the cables to the connectors on the LCD. Connector labels are etched into the plastic casing of the LCD monitor.
  • Page 103: Dvi15 Lcd

    TeamPoS 3000 XL and XL Installation 5.14.4 DVI15 LCD The DV15 LCD comes in two configurations, touch and non touch. Integrated stand and speakers are standard in both configurations. A VGA cable for video is also included. If mounting the LCD on a VESA mounted check stand, the integrated stand must be removed to access the VESA mounting holes.
  • Page 104 TeamPoS 3000 XL and XL Installation Remote Separate Audio Power Supply cable Touch Configuration with A-B USB and Power Brick Unscrew these four screws for VESA mounting D900000145 Issue 3 5-58...
  • Page 105 TeamPoS 3000 XL and XL Installation DV15 ready for VESA mounting D900000145 Issue 3 5-59...
  • Page 106 TeamPoS 3000 XL and XL Installation Connecting/ Forming the Cables (1) Open the Back Cover - Press the side wall of the stand, and then remove the Back Cover. (2) Plug the audio, VGA, power, and USB(DV15-31 Touch Panel Model only) - Connect the cables to the controller as following image.
  • Page 107 TeamPoS 3000 XL and XL Installation Configuring the screen by OSD (On Screen Display) Menu Buttons on the Front Panel OSD Menu - The following figure is the OSD top menu. Auto Adjust works properly when the screen shows color image entirely. However, for example, when the screen is black or striped texture the D900000145 Issue 3...
  • Page 108 TeamPoS 3000 XL and XL Installation function doesn’t does not work properly, because it uses the signal at the edges of the screen. In case when adjusted improperly, adjust the Clock, H.Position, V.Position, or Phase from LCD Adjustment Menu in the OSD menu manually.
  • Page 109 TeamPoS 3000 XL and XL Installation OSD Menu Structure - The following table shows the menu structure of the OSD menu. D900000145 Issue 3 5-63...
  • Page 110: Installing The Msr Or Keypad/Msr

    TeamPoS 3000 XL and XL Installation 5.15. Installing the MSR or Keypad/MSR The following instructions show the Keypad/MSR being installed on a D22 LCD, but the process is the same for both the D22 and the D25 LCD. Installation procedures for the Keypad/MSR and MSR are identical.
  • Page 111 TeamPoS 3000 XL and XL Installation 4. With the Keypad/MSR facing down, remove the back cover by pushing in on the latches at the bottom and long edge then lift off the back cover. (The MSR has one latch.) Mounting Edge Bottom Edge Latch Latches...
  • Page 112 TeamPoS 3000 XL and XL Installation 6. Insert connector cable into the connector in the Keypad/MSR. The cable only fits one way and will snap into place. 7. Reattach rear cover of keypad/MSR. Align the top and outer edges first then ease the tabs at the lower edge inside the shell until they snap into the notches.
  • Page 113: Installing The Vf60 Stacked Stand

    TeamPoS 3000 XL and XL Installation 5.16. Installing the VF60 in Stacked Stand Parts required for assembly of the VF60 customer display in the stacked stand: • VF60 display (2x20) • LCD stacked stand • Adjustable pole • Cosmetic collar •...
  • Page 114 TeamPoS 3000 XL and XL Installation 4. Remove the cosmetic back panel of the VF60 display. 5. Connect the white USB connector (fits only one way) and attach the ground to the back of the display with the screw provided. 6.
  • Page 115 TeamPoS 3000 XL and XL Installation 7. Fit the hooks of the tileter mechanism into the openings in the back of the display. Align so the tilter lock fits into the notch in the back of the display and tighten the screw until it feels snug.
  • Page 116 TeamPoS 3000 XL and XL Installation 9. Adjust the pole to the desired height and tighten locking collar in a clockwise direction. To adjust the height of the pole, turn the locking collar in a counter clockwise direction to loosen, adjust the length of the pole and tighten the locking collar again. 10.
  • Page 117 TeamPoS 3000 XL and XL Installation 12. Fit the collar into place. 13. Install on TeamPoS 3000 controller (See section 5.13). D900000145 Issue 3 5-71...
  • Page 118: Stacking The Lcd Monitor

    TeamPoS 3000 XL and XL Installation 5.17. Stacking the LCD Monitor The LCD stacked monitor stand has notches in the bottom that fit over the LCD brackets attached to the top of the controller. There are also latches in the bottom of the stand that provide additional security for the stacked stand.
  • Page 119 TeamPoS 3000 XL and XL Installation 2. Slide display into place by setting it so that the front edge of the LCD stand extends approximately ½” over the lip in the center of the chassis with the right side aligned with the right edge of the chassis.
  • Page 120 TeamPoS 3000 XL and XL Installation 4. Put cosmetic face plate over the opening in the stand 5. When removing the stand for maintenance, the screws holding the latches need to be loosened and the latches pulled forward. Finally, the entire monitor and stand need to be D900000145 Issue 3 5-74...
  • Page 121: Installing The Central Filler And Keyboard

    TeamPoS 3000 XL and XL Installation 5.18. Installing the Central Filler and Keyboard 5.18.1 Installing the Keyboard 1. Insert the keyboard cable into the USB connector on the bottom of the keyboard. Run the cable through the strain relief clip, and then out the back of the keyboard through the groove.
  • Page 122 TeamPoS 3000 XL and XL Installation 2. Place the 133UQ or 133AU keyboard on the ledge for the keyboard, Stacked LCD Back of 133UQ Keyboard Filler Bracket Keyboard Cable 3. Run keyboard cable under the Central Filler. The keyboard cable should be positioned behind the Central Filler bracket as shown.
  • Page 123: Installing The Central Filler

    TeamPoS 3000 XL and XL Installation 5.18.2 Installing the Central Filler The Central Filler is used to occupy the free space on a standard control unit with a stacked LCD (either D22 or D25) and a model DT50III printer. The cable for the keyboard is threaded through the underside of the central filler and therefore the keyboard is installed at the same time as the Central Filler.
  • Page 124: Installing The Printer I/O Board (Dt50 Series Only)

    TeamPoS 3000 XL and XL Installation 5.19. Installing the Printer I/O Board (DT50 Series only). The DT 50 Series printer comes without the I/O board installed. The I/O Board is ordered separately and either installed at the Foothill Ranch facility or in the field. 1.
  • Page 125 TeamPoS 3000 XL and XL Installation 4. Insert the I/O board (it only fits one way) and attach with screws. 5. Attach powered USB cable D900000145 Issue 3 5-79...
  • Page 126: Stacking The Printers

    TeamPoS 3000 XL and XL Installation 5.20. Stacking the Printers Both the DT50 Series and the CT-10 printers stack on the TeamPoS 3000 controller and are restrained from shifting by brackets attached to the controller. A filler is used to occupy the free space on a standard control unit with a stacked LCD (either D22 or D25) and a DT50 Series printer.
  • Page 127 TeamPoS 3000 XL and XL Installation 2. Place the printer approximately ½” in front of the keyboard lip with the left side aligned with the left side of the controller chassis. Push toward the rear to lock. The DT50 Series printer should fit snugly against the Central Filler and align with the outside edge of the controller.
  • Page 128: Stacking The Ct10 Printer

    TeamPoS 3000 XL and XL Installation 5.20.2. Stacking the CT10 Printer Bottom of CT10 Printer CT10 Printer Bracket Note lip & tabs CT10 Printer Bracket Tabs fit in these slots. Front Filler Bracket Central Filler Side Filler Bracket Bracket (Identical to Central Rear of CT10 Printer Filler Bracket) fits against rear lip.
  • Page 129 TeamPoS 3000 XL and XL Installation 4. Slide Front Filler from back to front until it catches the bracket. If the front filler is installed properly, the front edge will align with the lip of the chassis. If there is an overhang, turn the filler around and install from the other side.
  • Page 130: Chapter 6 - General Operations

    TeamPoS 3000 XL and XL General Operations Chapter 6 - General Operations Note: The procedures in this chapter are intended for store personnel. The procedures in succeeding chapters are for authorized service personnel only. System Operations This section contains general and periodic care and maintenance, and power ON and OFF procedures for the TeamPoS terminals.
  • Page 131: Power On And Off Sequence

    TeamPoS 3000 XL and XL General Operations 5. If the keyboard or LCD has the MSR option installed, pass a magnetic stripe reader cleaner through the magnetic stripe reader to remove dust particles from the reader. The cleaner is a card covered with cloth on one side.
  • Page 132: Powering On

    TeamPoS 3000 XL and XL General Operations 6.1.3 Powering ON Make sure all peripherals are securely connected to the control unit. Make sure the power cord is plugged into the power source. Lift the plastic switch cover at the front of the control unit. Press the ON switch.
  • Page 133: Powering Off

    TeamPoS 3000 XL and XL General Operations 6.1.4 Powering OFF Note: Some peripherals, such as scanners and scales, may be separately powered on. Lift the plastic switch cover. Press the ON/OFF switch. Note: Depending on BIOS setup, a momentary depression of the switch may signal the application to shut the unit down, which could take a few minutes.
  • Page 134: Chapter 7 - Maintenance

    TeamPoS 3000 XL and XL Maintenance Chapter 7 - Maintenance Caution: Confirm that the external power source is 100-240 VAC before starting the operation. To prevent electrical shock, confirm that the AC cable is removed from the AC outlet anytime the covers are removed. Be sure to observe all ESD precautions and power OFF procedures.
  • Page 135: Powering On

    TeamPoS 3000 XL and XL Maintenance 7.1.1.1 Powering On 1. Make sure all peripherals are securely connected to the control unit. 2. Make sure the power cord is plugged into the power source. 3. Lift the plastic switch cover at the front of the control unit. 4.
  • Page 136: Powering Off

    TeamPoS 3000 XL and XL Maintenance 7.1.1.2 Powering OFF 1. Lift the plastic switch cover. 2. Press the ON/OFF switch. Note: For proper shutdown procedures, see the application software documentation. D900000145 Issue 3...
  • Page 137: Replacing The Motherboard

    TeamPoS 3000 XL and XL Maintenance Replacing the Motherboard Caution: Be sure to observe all ESD precautions and power off procedures. Before installing a new motherboard, ensure that the replacement motherboard jumpers have been set correctly. (See Section 7.3.1 Motherboard Settings and Section 7.3.2, Picture of Motherboard) 1.
  • Page 138 TeamPoS 3000 XL and XL Maintenance 5. Remove hard disk from unit by pressing down on the metal latch (CH1 or CH2) below the hard drive and then pulling on the clear plastic tab attached to it. When the drive is new, the fit may be snug and require pulling firmly.
  • Page 139 TeamPoS 3000 XL and XL Maintenance 7. Pull the entire assembly out of the controller. Unscrew motherboard from chassis (2 screws) and disconnect the operating panel cable from the motherboard. 2 screws Disconnect operator cable Note: Depending on your maintenance procedures, it may be necessary to remove the CPU, heat sink, memory, CD drive and/or mini-PCI card from the old motherboard and reinstall on the new motherboard.
  • Page 140 TeamPoS 3000 XL and XL Maintenance 11. Push in slowly until motherboard assembly engages the lever. 12. Use the lever to fully seat the motherboard assembly. 13. Reinstall hard disk drives. Be sure to keep them in the same bay from which they were removed.
  • Page 141: Xl Motherboard Layout

    TeamPoS 3000 XL and XL Maintenance 7.2.1 XL Motherboard Layout DDR DIMM Memory B DDR DIMM Memory A SATA2 Heat Sink GMCH North Bridge CLR CMOS 1CH4 Mini PCI Slot South Bridge SATA1 1 2 3 4 LCD SW Issue 3 D900000145...
  • Page 142: Xl Motherboard Settings

    TeamPoS 3000 XL and XL Maintenance 7.2.2 XL Motherboard Settings Switch and jumper settings on the TP3000 XL motherboard Setting Pin# Function Default Setting Video source selection of 1st display 1-2 – XL – DVI Interface 2-3 – XT – Kiosk LVDS Interface VCCA voltage selection 1-2 –...
  • Page 143: Picture Of Xl Motherboard

    TeamPoS 3000 XL and XL Maintenance 7.2.3 Picture of XL Motherboard TP3000 Motherboard SATA 2_SW JP1 Video Source Selection 1 Disp Panel 1 - 2 DVI Interface (for M/M) J4 (for M/M 2 - 3 LVSD Interface (for KIOSK) J11 (fr KIOSK) Other settings Prohibited JP5 VCCA Voltage Selection...
  • Page 144: Xl2 Motherboard Layout

    TeamPoS 3000 XL and XL Maintenance 7.2.4 XL2 Motherboard Layout To OP Panel Heat Sink GME 965 under heatsink North Bridge & fan To Heatsink Fan (under heatsink) 1st module below SATA module above (overlapping) SO Dimm Memory (laptop memory) ICH8 South Mini PCI Slot...
  • Page 145: Xl2 Motherboard Settings

    TeamPoS 3000 XL and XL Maintenance 7.2.5 XL2 Motherboard Settings Switch and jumper settings on the TP3000 XL motherboard Setting Pin# Function Default Setting Video source selection of 1st display 1-2 DVI Interface (for M/M) 2-3 LVDS Interface (for KIOSK) Beep sound enable Short Beep sound enabled Short...
  • Page 146: Photo Of Xl 2 Motherboard

    TeamPoS 3000 XL and XL Maintenance 7.2.6 Photo of XL2 Motherboard LVDS +5v STBY CMOS DDR2 SO Lithium Battery CPU Slot Mini PCI slot DIMM Slots. for wireless D900000145 Issue 3 7-13...
  • Page 147: Replacing The Cpu And Heat Sink

    TeamPoS 3000 XL and XL Maintenance 7.3 Replacing the CPU and Heat Sink Caution: Be sure to observe all ESD precautions and power off procedures. The heat sink and CPU are installed on the front of the motherboard (viewed from the front of the unit) just to the right of the memory.
  • Page 148 TeamPoS 3000 XL and XL Maintenance 6. Open the CPU lock by turning ¼ turn counterclockwise. Lock and Unlocked icons are imprinted in the CPU mount as a reminder. Remove the CPU chip. Align arrows here White arrow on socket CPU Lock: Unlock–1/4 turn counter-clockwise Lock–1/4 turn clockwise...
  • Page 149: Replacing The Hard Disk Drives

    TeamPoS 3000 XL and XL Maintenance 7.4 Replacing the Hard Disk Drives Caution: Be sure to observe all ESD precautions and power off procedures. 1. Remove the front panel (See Section 5.1.1). 2. Remove existing hard drive from motherboard by pressing down on the metal tab (below the hard drive bracket near the left side) and pulling on the transparent pull tab.
  • Page 150: Adding Or Replacing Memory

    TeamPoS 3000 XL and XL Maintenance 5. Press firmly to make the connection. 6. Reinstall the front panel (See Section 5.1.1). 7. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number.
  • Page 151 TeamPoS 3000 XL and XL Maintenance 5. Remove memory by pressing down on the white locking levers at the side of each socket. 6. Insert memory (or additional memory) into an empty socket. (There is only one way the memory stick will fit.) 7.
  • Page 152: Adding Or Replacing Xl 2 Motherboard Memory

    TeamPoS 3000 XL and XL Maintenance 7.5.2 Adding or Replacing XL2 Motherboard Memory Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000 XL Motherboard has two memory sockets or slots and can use 512MB, 1GB or 2GB SO-DIMM memory in different combinations.
  • Page 153 TeamPoS 3000 XL and XL Maintenance 5. Remove old memory by pulling outward on the small metal latches at the side of the stick as shown in the photo below. The memory stick will pop up and can be removed. 6.
  • Page 154 TeamPoS 3000 XL and XL Maintenance 8. If two memory sticks are being replaced, insert the 2nd stick in the top slot following the same procedure as for the first. Motherboard w/o memory sticks Motherboard w/1 memory stick in place Motherboard w/one memory stick completely installed with the 2 stick ready to snap into place.
  • Page 155: Replacing The Cd/Dvd Drive

    TeamPoS 3000 XL and XL Maintenance 12. If this is an upgrade, install the upgrade label that comes with the upgrade kit on the side of the unit near the serial number. 7.6 Replacing the CD/DVD Drive Caution: Be sure to observe all ESD precautions and power off procedures. The CD/DVD drive rides on top of the motherboard assembly and requires a narrow Phillips- head screwdriver to install.
  • Page 156 TeamPoS 3000 XL and XL Maintenance 6. Remove the metal mount with the old CD/DVD drive attached by unscrewing the 2 screws holding it in place. Retain the screws. Mounting Screws 7. The replacement CD/DVD drive comes already mounted onto a bracket. Align the slots in the mounting bracket so that they pass over the hook tabs on the chassis.
  • Page 157 TeamPoS 3000 XL and XL Maintenance 8. The power cable and ribbon cable come attached to the back of the CD/DVD drive. Attach the other end of the white power cable to the motherboard as shown in the photo. White Power Connector Ribbon Cable Goes Here...
  • Page 158: Replacing Battery Backup

    TeamPoS 3000 XL and XL Maintenance 12. Reinstall the back panel (See Section 5.1.2). 13. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number. (See Section 7.2). 7.7 Replacing Battery Backup Caution: Be sure to observe all ESD precautions and power off procedures.
  • Page 159 TeamPoS 3000 XL and XL Maintenance 5. Disconnect the white power cable for the battery and remove the old battery. White Power Cable 6. Insert the new battery and connect the white connector attached to the battery to the white power cable in the controller.
  • Page 160: Removing The Backplane Assembly

    TeamPoS 3000 XL and XL Maintenance 7. Attach the protective front cover with retained screws. 8. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 9. Reinstall the back panel (See Section 5.1.2). 10. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number.
  • Page 161 TeamPoS 3000 XL and XL Maintenance 6. Slide the locking bar to the left and lift it out. The entire backplane assembly and power supply will slide out. 7. The backplane assembly contains the power supply and I/O boards. 8. Reinstall the back plane assembly and lock into place before reseating the motherboard. 9.
  • Page 162: Replacing I/O Boards

    TeamPoS 3000 XL and XL Maintenance 7.9 Replacing I/O boards Caution: Be sure to observe all ESD precautions and power off procedures. The following I/O board options are available on the TeamPoS 3000 XL and XL No I/O board. Powered USB (One board with 3 powered USB ports). Combo Board (One board with 6 powered USB ports, the Yosemite motherboard has only 5 powered USB ports, 1 RS 232 male and 1 15-pin).
  • Page 163: No I/O Board

    TeamPoS 3000 XL and XL Maintenance I/O boards are connected to the backplane assembly. Refer to the instructions which follow to identify which connectors support which I/O board. PCI Connector Power Supply Connectors 7.9.1 No I/O Board Backplane assembly will have two filler plates, a long one and a short one. 7.9.2 Powered USB I/O Board 7-30 Issue 3...
  • Page 164 TeamPoS 3000 XL and XL Maintenance Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps.
  • Page 165 TeamPoS 3000 XL and XL Maintenance 7. Remove 2 mounting screws holding the upper filler plate. Retain screws and retainer clip. 8. Connect the USB board into connector J11. The connector is labeled; it is the second white connector from the left when looking at the backplane assembly from the rear. 9.
  • Page 166 TeamPoS 3000 XL and XL Maintenance 10. Replace the locking bracket with the plug. 11. Reinstall the back plane assembly (See Section 7.8). 12. Reinstall the motherboard (See Section 7.2). 13. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 14.
  • Page 167: Usb Board Jumper Settings

    TeamPoS 3000 XL and XL Maintenance 7.9.2.1 USB Board Jumper Settings JP3, 4 & 5 Power Source +5VSB (Standby power always on. Powered Retail USB connector (12VDC) Pin # DC-Out Mode 5VDC USB Power Data - Std. USB Signals Data + Ground 12 VDC PIN Power 12 VDC PIN Power...
  • Page 168: Combo Board

    TeamPoS 3000 XL and XL Maintenance 7.9.3 Combo Board Combo cards provide support for both USB and legacy devices. The Combo card can be used by itself or with the COM card in the XL model only. It contains six +12V powered USB ports, a DB9 - RS232 port (COM 4), and a DB15 connector for a +24V powered printer (COM 3).
  • Page 169 TeamPoS 3000 XL and XL Maintenance This second diagram shows a Backplane Assembly with the Combo Board and a blanking plate installed beneath it. XL Motherboard DOES NOT SUPPORT the COM Board but DOES SUPPORT a single USB Board, or a single combo board. Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements.
  • Page 170: Combo Board Installation

    TeamPoS 3000 XL and XL Maintenance 7.9.3.1 Combo Board Installation 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the power cable from the back of the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2). 4.
  • Page 171 TeamPoS 3000 XL and XL Maintenance 8. Flip the Combo board and attach it to the top opening of the chassis by sliding it down into position. Secure board with the 2 mounting screws. Reattach the retainer clip and the black pin.
  • Page 172: Combo Board Diagram

    TeamPoS 3000 XL and XL Maintenance 7.9.3.2 Combo Board Diagram The following illustration shows the TeamPoS 3000 XL and XL Combo Board and the coinciding jumper configurations. USB signals not available from this port on XL P-USB6 (12V) P-USB5 (12V) P-USB4 (12V) P-USB3...
  • Page 173: Combo Board Jumper Settings

    (PW4) define the printer type to be used on COM3. The default for this jumper block is the Fujitsu DT50 and CT10 printers. The default mode is with all 7 jumpers toward the wire harness. Also with having the 7 jumpers towards the wire harness connectors they will support ESC POS printers.
  • Page 174: Combo Board (Picture)

    TeamPoS 3000 XL and XL Maintenance 7.9.3.4 Combo Board (picture) Combo Board D900000145 Issue 3 7-41...
  • Page 175 TeamPoS 3000 XL and XL Maintenance 7.9.3.5 Combo Board COM 4 Port Connector Signals Connector type: Male DB9, (RS-232 port) COM 4 Pinouts Number Default Bold Data Carrier Detect (DCD) = 7-8 NC = 9-10 Ground RI= 1-2 +5V= 3-4 *PIN 9 is determined by the jumpers set on PW4.
  • Page 176: Printer (Ptr) Connector Signals

    TeamPoS 3000 XL and XL Maintenance 7.9.3.6 Printer (PTR) Connector signals Connector type: Female D15 Pin # Signal ESC/PoS Mode +24V RET +24V +24V D900000145 Issue 3 7-43...
  • Page 177: Combo Board With Com Board (Xl Motherboard Only)

    TeamPoS 3000 XL and XL Maintenance 7.9.4 Combo Board with COM Board (XL Motherboard only) 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the power cord from the back of the controller. 3. Remove the front Panel (See Section 5.1.1), and the yellow LED light will be off (See Section 1.2).
  • Page 178 TeamPoS 3000 XL and XL Maintenance 8. Invert Combo board (ports face away from the backplane). Connect the three port cables to the following ports on the backplane: J10, J11, and J13. The connectors are labeled. 9. Connect the narrow ribbon cable to port J12 on the backplane and to Combo card. 10.
  • Page 179 TeamPoS 3000 XL and XL Maintenance 11. Attach the COM board to the bottom opening in the backplane assembly by sliding downward into the chassis and secure with the 2 mounting screws. 7-46 Issue 3 D900000145...
  • Page 180 TeamPoS 3000 XL and XL Maintenance 12. Flip combo board and attach the combo board to the top opening of the chassis of the backplane assembly by sliding it down to position. Secure board with the 2 mounting screws. D900000145 Issue 3 7-47...
  • Page 181 TeamPoS 3000 XL and XL Maintenance 13. Reattach the retainer clip and the black pin. 14. Insert the backplane assembly into the chassis making sure to align the edges of the backplane assembly with the slots in the chassis. Push in firmly until notches in chassis for locking bar show.
  • Page 182: Combo Board Connectors (Xl Motherboard Only)

    TeamPoS 3000 XL and XL Maintenance 7.9.4.1 COM Board Connectors (XL Motherboard only) COM Card XL Motherboard Only COM Port Pinouts (XL Motherboard only) COM 7 COM 6 COM 5 Number Female Connector Male connector Male Connector Ground Data Carrier Detect Data Carrier Detect (DCD) (DCD)
  • Page 183 TeamPoS 3000 XL and XL Maintenance 7.9.4.2 COM Board Jumpers PW2 COM6 PW1 COM5 +5VSB +5VSB Do not use Do not use 9-10 9-10 Caution: Only one position of the first two options must be selected (RI, or +5VSB) Pins 2, 4, and 6 of PW1 / PW2 are tied together and only one source must be used.
  • Page 184: Replacing Pci Add-In Card

    TeamPoS 3000 XL and XL Maintenance 7.10 Replacing PCI Add-In Card(s) Caution: Be sure to observe all ESD precautions and power off procedures. Viewing the back plane assembly from the rear, there is a vertical slot on the left side for the ½ height PCI card.
  • Page 185 TeamPoS 3000 XL and XL Maintenance 7. Insert the new PCI card into the slot and seat firmly. 8. Secure PCI card with the screw that was used for the old PCI card. 9. Reinstall the backplane assembly and reseat the motherboard. 10.
  • Page 186: Replacing The Power Supply

    TeamPoS 3000 XL and XL Maintenance 7.11 Replacing the Power Supply 1. Remove the back panel (See Section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED light should be off (See Section 1.2).
  • Page 187 TeamPoS 3000 XL and XL Maintenance 8. Remove the three connectors for the power supply. Power Supply Connector #1 Power Supply Connector #2 Power Supply Connector #3 9. Install the new power supply using the three retained screws. 10. Connect the power supply connectors (they are keyed so that they cannot be incorrectly connected).
  • Page 188: Replacing The Power Supply Fan

    TeamPoS 3000 XL and XL Maintenance 7.12 Replacing the Power Supply Fan 1. Remove the back panel (See Section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED light should be off (See Section 1.2).
  • Page 189 TeamPoS 3000 XL and XL Maintenance 9. Install the new power supply fan by first connecting the cable and then mounting the fan to the power supply using the screws removed from the old fan. Power Supply Fan Connector 10. Reinstall the backplane assembly (See Section 7.8). 11.
  • Page 190: Replacing The Backplane

    TeamPoS 3000 XL and XL Maintenance 7.13 Replacing the Backplane Caution: Be sure to observe all ESD precautions and power off procedures. The backplane assembly contains the power supply and I/O boards. The backplane PCB is spared as an individual board and requires removal of the power supply and I/O boards before removing the screws attaching the PCB to the assembly.
  • Page 191 TeamPoS 3000 XL and XL Maintenance 7. Slide the locking bar to the left and lift it out. The entire backplane and power supply will slide out. 8. Remove the power supply (See Section 7.11). 9. Remove the PCI card if needed (See Section 7.10). 10.
  • Page 192 TeamPoS 3000 XL and XL Maintenance 11. Remove the 8 hex standoffs of the COM ports. (Retain standoffs.) Hex Standoffs 12. Remove the 6 screws attaching the backplane (retain screws) and remove the PCB from the chassis. 6 Mounting Screws D900000145 Issue 3 7-59...
  • Page 193 TeamPoS 3000 XL and XL Maintenance 13. Insert new backplane PCB into the chassis fitting the com ports into the openings. Attach with the 6 screws. 14. Attach the Hex Standoffs. 15. Reattach all I/O boards (Section 7.9), PCI card (Section 7.10), and the power supply (Section 7.11).
  • Page 194: Backplane Jumpers & Connectors

    TeamPoS 3000 XL and XL Maintenance 7.13.1 Backplane Jumpers & Connectors J6 – Contains Audio Power Supply connections Connections J7 – Contains PS/2 connections for keyboard and mouse J13 – connector to Combo Card JP3 - Power Source for PS/2 Connection 1-2 = Normal +5V (default) J1-A, J1-B, &...
  • Page 195: Teampos 3000 Pin Assignments - Backplane

    TeamPoS 3000 XL and XL Maintenance 7.13.2 TeamPoS 3000 Pin Assignments - Backplane Cash Drawer COM1 & 2 USB +24V Red powered USB connector +24V Return 5V USB Pwr Dwr1 Status Data - Dwr1 Kick Data + Gnd – dual CD +24V Return Gnd –...
  • Page 196 TeamPoS 3000 XL and XL Maintenance This Page Intentionally Left Blank D900000145 Issue 3 7-63...
  • Page 197: Chapter 8 Troubleshooting

    TeamPos 3000 XL and XL Troubleshooting Chapter 8 - Troubleshooting Power cannot be turned on or the unit powers off after a few minutes. The power LED next to the power switch does not light up. NOTE: Assume Windows operating system and OPOS/JavaPOS Check item Judgment Action...
  • Page 198: System Will Not Boot Up

    TeamPos 3000 XL and XL Troubleshooting System will not boot up (The system fails to start up even though the power is turned on) Check item Judgment Action Is data displayed on the monitor Go to No. 2., or go to LCD during Power On Self Test (POST)? troubleshooting section if display goes blank after POST.
  • Page 199: Display/Lcd Shows Correctly During Power On Self Test (Post) But Fails When The Operating System Starts

    – Go to Device Mgr and update all display adapters. See PSB- Does the display show properly if 07-002 on display mode issues. See terminal is booted up in “Safe Mode” ftp.ftxs.fujitsu.com/pos/ (F8 pressed during POST) (Windows possustaining/Retail/ Only) TeamPoS3000XL/SPG. If failure still occurs O/S could be corrupted –...
  • Page 200: Display/Lcd Is Blank At All Times

    TeamPos 3000 XL and XL Troubleshooting Display/LCD is blank at all times Check item Judgment Action Go to No. 2. Is there power to the terminal and Go to the Power Cannot Be Turned. On other peripherals? in troubleshooting section. Are the display cables connected Go to No.
  • Page 201: Printing Errors

    TeamPos 3000 XL and XL Troubleshooting Printing errors Check items Judgment Action Is receipt paper set correctly? Go to No. 2. Set the receipt paper correctly. Can you feed the paper with the Go to No. 5. paper feed key? Go to No.
  • Page 202: Impossible To Input Data From Keyboard And/Or Abnormal Input

    TeamPos 3000 XL and XL Troubleshooting Impossible to input data from keyboard and/or abnormal input Check item Judgment Action Is the cable connected correctly? Go to No.2. Connect the cable correctly. Is the keyboard set correctly? If the Go to No.3. keyboard is a 133UQ keyboard the mode must be set to USB only or Set the keyboard mode to match...
  • Page 203: Keyboard Msr Reading Error

    TeamPos 3000 XL and XL Troubleshooting Keyboard MSR reading error Check item Judgment Action Is the keyboard cable connected Go to No.2. correctly? Connect the cable correctly. Go to No.3. Does the magnetic card meet ISO standards? Try a known good card and go to No.
  • Page 204: Cash Drawer Operation Errors

    TeamPos 3000 XL and XL Troubleshooting Cash Drawer Operation errors Check item Judgment Action Is the cash drawer cable connected Go to No.2. correctly? Connect the cable correctly. Can the cash drawer be activated by Check the OPOS/JavaPOS WINCLD diagnostics? drivers for the cash drawer.
  • Page 205: Deletion Of Data, Time And Disk Setup Data When Turning Off Power

    TeamPos 3000 XL and XL Troubleshooting 8.10 Deletion of Date, time and disk setup data when turning off power Check item Judgment Action Is the voltage of the lithium battery on Go to No.2. the motherboard normal? Change the motherboard. Is the “Clear CMOS”...
  • Page 206: Operation Errors Of Other Peripheral Devices

    TeamPos 3000 XL and XL Troubleshooting 8.12 Operation errors of other peripheral devices Check item Judgment Action Go to No. 2. Is the cable connected correctly? Connect the cable correctly. Does WINCLD operate properly with Check the program. this peripheral? Go to No.
  • Page 207: Chapter 9 Bios Setup Procedures Aurora Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard Chapter 9. BIOS Setup Procedures – Aurora Motherboard If a motherboard is replaced in the field, it may be necessary to change the date and time and setup the BIOS for the customer’s configuration. The following information shows the default screens from the factory.
  • Page 208 TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.2 Main Menu – Motherboard Note: An arrow [] indicates additional screens. Use [Enter] to advance to the next screen. Text shown in blue is dynamic, meaning it both changes as the unit operates, or it is set for automatic mode and is not selectable in that mode.
  • Page 209: Standard Cmos Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.3 Standard CMOS Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Standard CMOS Features Date (mm:dd:yy) Fri. Feb 10 2006 Item Help Time (hh:mm:ss) 8 : 51 : 38 Drive A [None] Menu Level ...
  • Page 210: Bios Features Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.4 BIOS Features Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Advanced BIOS Features  CPU Feature [Press Enter] Item Help  Hard Disk Boot Priority [Press Enter] Quick Boot [Enabled] Menu Level ...
  • Page 211: Cpu Feature Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.5 CPU Feature Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility CPU Feature Manufacturer Intel Item Help CPU Type Celeron M Mobile CPU Frequency 1300 MHz Menu Level  FSB Speed 400 MHz Information or instructions...
  • Page 212: Hard Disk Boot Priority - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.6 Hard Disk Boot Priority - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Hard Disk Boot Priority Item Help 1. SCSI-0 FT 579 D1 2. Bootable Add-in Cards Menu Level  Information or instructions will appear here for each selection...
  • Page 213: Advance Chipset Features Setup -Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.7 Advance Chipset Features Setup- Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Advanced Chipset Features Item Help DRAM Timing Selectable [By SPD] CAS Latency Time Menu Level  Active to Precharge Delay DRAM RAS# to CAS# Delay Information or instructions DRAM RAS# Precharge...
  • Page 214: Integrated Peripherals Setup -Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.8 Integrated Peripherals Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Integrated Peripherals Item Help  USB Configuration [Press Enter]  OnChip IDE Device [Press Enter] Menu Level  ...
  • Page 215: Usb Configuration Setup -Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.9 USB Configuration Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility USB Configuration Item Help NEC USB Configuration: None Menu Level  ICH4 USB Configuration: USB Beep Message [Disabled] Information or instructions Emulation Type...
  • Page 216: Onboard Device Setup -Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.11 Onboard Device Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Onboard Device Item Help USB Controller [Enabled] USB 2.0 Controller [Enabled] Menu Level  Legacy USB Support Enabled AC97 Audio [Auto]...
  • Page 217: Superio Device Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.12 SuperIO Device Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility SuperIO Device Onboard FDC Controller [Disabled] Item Help Onboard Serial Port 1 [3F8/IRQ4] Onboard Serial Port 2 [2F8/IRQ3] Menu Level ...
  • Page 218: Power Management Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.13 Power Management Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Power Management Setup Item Help ACPI Function [Enabled] ACPI Suspend Type [S1&S3] Menu Level  Run VGABIOS if S3 Resume [Auto] Power Management [User Define]...
  • Page 219: Pnp/Pci Configurations Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.14 PnP/PCI Configurations Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility PnP/PCI Configurations Item Help Clear NVRAM [No] PNP OS Installed [No] Menu Level  Reset Configuraiton Data [Disabled] Information or instructions Resources Controlled By...
  • Page 220: Hardware Monitoring Setup -Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.16 Hardware Monitoring Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Hardware Monitoring Item Help Hardware Monitoring [Enabled] Menu Level  CPU Temperature 36° C CPU Temp Warning Action [Shutdown] Information or instructions CPU Temp for Warning...
  • Page 221: Event Log Setup - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.17 Event Log Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Event Log Item Help DMI Event Log [Enabled] Clear All DMI Event Log [Yes] Menu Level  View DMI Event Log [Enter] Mark DMI Events as Read...
  • Page 222: System Information - Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.19 System Information - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility System Information Item Help Bios Version 6.00 PG Product Name Aurora Menu Level  Build Date 2008/08/12 BIOS ID Information or instructions Processor Type Celeron-M Mobile CPU...
  • Page 223: Set Supervisor/User Passwords -Motherboard

    TeamPos 3000 XL and XL BIOS XL Motherboard 9.1.20 Set Supervisor/User Passwords - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Set Supervisor/User Password Item Help Set Supervisor Password [PRESS ENTER] Menu Level  Set User Password [PRESS ENTER] Information or instructions will appear here for each Super Password Status...
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  • Page 225: Bios Setup Procedures Xl Motherboard

    TeamPoS 3000 XL and XL BIOS XL Motherboard Chapter 10. BIOS Setup Procedures – XL Motherboard If a motherboard is replaced in the field, it may be necessary to change the date and time and setup the BIOS for the customer’s configuration. The following information shows the default screens from the factory.
  • Page 226: Main Menu - Xl2 Motherboard

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.2. Main Menu – XL2 Motherboard Note: An arrow [] indicates additional screens. Use [Enter] to advance to the next screen. Text shown in blue is dynamic meaning it either changes as the unit operates, or it is set for automatic mode and is not selectable in that mode.
  • Page 227: Ide Primary/Master Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.3. IDE Primary/Master Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit IDE Primary/Master [DW-224E-C-(PM)] Item Specific Help Type: [Auto] User = you enter parameters of Hard disk drive installed at this Multi-Sector Transfers: [Disabled]...
  • Page 228: Motherboard

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.4. IDE Primary/Master Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit IDE Primary/Slave [None] Item Specific Help Type: [Auto] User = you enter parameters of Hard disk drive installed at this Multi-Sector Transfers: [Disabled]...
  • Page 229: Sata Port 1 Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.5. SATA Port 1 Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit SATA Port 1 [HTS541040G9SA00- Item Specific Help (S1)] Type: [Auto] User = you enter parameters of LBA Format...
  • Page 230: Sata Port 2 Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.6. SATA Port 2 Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit SATA Port 2 [None] Item Specific Help Type: [Auto] User = you enter parameters of Hard disk drive installed at this Multi-Sector Transfers:...
  • Page 231: Sata Port 3 Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.7. SATA Port 3 Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit SATA Port 3 [None] Item Specific Help Type: [Auto] User = you enter parameters of Hard disk drive installed at this Multi-Sector Transfers:...
  • Page 232: Advanced Main Menu - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.8. Advanced Main Menu – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit Item Specific Help  CPU Feature  GM965 Feature  ICH8MDO Feature ...
  • Page 233: Gm965 Feature Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.9. CPU Feature Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit CPU Feature Item Specific Help Manufacturer Intel Processor Type: Intel ® Core ™2 Duo Processor Speed: 2200 MHz CPU L2 Cache...
  • Page 234: Ich8Mdo Feature Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.11. ICH8MDO Feature Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit ICH8MDO Feature Item Specific Help  USB Interface  ICH SATA PATA Control Sub-Menu High Definition Audio [Auto] Unit Display First...
  • Page 235: Usb Feature Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.12. USB Feature Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit USB Feature Item Specific Help USB Controller: [Enabled] USB 2.0 Controller [Enabled] Legacy USB Support: Enabled...
  • Page 236: Ich Sata Pata Control Sup Menu Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.13. ICH SATA PATA Control Sub-Menu Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit ICH SATA PATA Control Sub-Menu Item Specific Help SATA –...
  • Page 237: Super Io Feature Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.14. Super IO Feature Setup – XL Motherboard All options are shown here, however on the BIOS screens it will be necessary to scroll down to see all the options: Factory Default Settings Phoenix TrustedCore™...
  • Page 238: Hardware Monitor Feature Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.15. Hardware Monitor Feature Setup – XL Motherboard All options are shown here, however on the BIOS screens it will be necessary to scroll down to see all the options: Factory Default Settings Phoenix TrustedCore™...
  • Page 239: Other Feature Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.16. Other Feature Setup – XL Motherboard All options are shown here, however on some of the BIOS screens it will be necessary to scroll down to see all the options: Factory Default Settings Phoenix TrustedCore™...
  • Page 240: Security Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.17. Security Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Set Supervisor Password [Enter] Set User Password...
  • Page 241: Power Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.19. Power Setup – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit Item Specific Help ACPI Function [Enabled] Disable ACPI _Sx: [None] Soft-Off by PWR [Delay 4 Sec.] USB KB Wake-Up from S3 [Disabled]...
  • Page 242: Boot Setup - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.20. Boot Setup – XL Motherboard All options are shown here, however on the BIOS screens it will be necessary to scroll down to see all the options: Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security...
  • Page 243: Exit Menu - Xl

    TeamPoS 3000 XL and XL BIOS XL Motherboard 10.1.21. Exit Menu – XL Motherboard Factory Default Settings Phoenix TrustedCore™ Setup Utility Main Advanced Security TPM State Power Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ...
  • Page 244: Chapter 11 Spare And Upgrade Parts List

    TeamPoS 3000 XL and XL Spare Parts Chapter 11 SPARE AND UPGRADE PARTS LIST Parts labeled “Reference only” are not orderable and are listed for reference only. Part numbers with the extension "K" are Field Upgrade Kits. DESCRIPTION FTXS # COMMENT TeamPoS 3000 XL/XL2 Controller Parts CVR TP3K Compact Top Cover/WHT...
  • Page 245 Spare Parts TeamPoS 3000 XL and XL DESCRIPTION FTXS # COMMENT CPU, Intel, Celeron M, 1.5 GHz 11000234 HeatSink - Socket 479 11000235 OPN TP3K CPU/1.6 Pentium M 11000029 XL Motherboard Only CPU, Intel, Pentium M, 1.6 GHz 11000239 HeatSink - Socket 479 11000235 OPN TP3K CPU/2.0 Pentium M 11000241...
  • Page 246 TeamPoS 3000 XL and XL Spare Parts DESCRIPTION FTXS # COMMENT CD Drive Options OPN TP3K CD-ROMWHT 11000031 OPN TP3K CD-ROM/BLK 11000032 CD-ROM DRIVE, Standard 11000251 OPN TP3K CD-RW/DVD/WHT 11000033 OPN TP3K CD-RW/DVD/BLK 11000034 CD-RW/DVD-ROM DRIVE-24X/24X/24X 11000252 Use 11002541 CD-RW/DVD-ROM DRIVE-24X/24X/24X, No Bezel 11002541 CD-RW/DVD-ROM DRIVE BEZEL, WHT 11002542...
  • Page 247 Spare Parts TeamPoS 3000 XL and XL DESCRIPTION FTXS # COMMENT D22/D25 Stand, Stacked, BLK 11000353 LCD Mounting Bracket, Stacked 11000316 Screw, Pan head phillips, SEMS, nickel plated M3x0.5 x 8mm 11000596 OPN, D22/25 Stand/Dual Stacked, WHT 11000481 Stand, Dual Stacked, D22/D25 LCD, WHT 11000482 Mount Bracket, TP3K, LCD 11000316...
  • Page 248 TeamPoS 3000 XL and XL Spare Parts DESCRIPTION FTXS # COMMENT Mount for Display Pole, WHT 11000314 Plastic Cap, Dispersed Config, WHT 11000315 Display Pole, 0.3M, WHT 11000318 Screw, pan head tapping, phillips cross recessed w/ gimlet point, m4 8x19 11000045 OPN VF60 Pole Kit/0.3M/BLK 11000303...
  • Page 249 Spare Parts TeamPoS 3000 XL and XL DESCRIPTION FTXS # COMMENT Front of Printer Spacer Bracket 11000380 Printer Bracket 11000254 Bracket, DT50X Spacer 11000296 Spacer Bracket, Between PTR/LCD Screw Pan head, Phillips, SEMS, nickel plated M3x0.5 x 10mm 11000597 Screw Flat head, C-sink, Phillips, nickel plated M3x0.5 x 8mm 11000593 OPN TP3K Bracket/DT50X 11000056...
  • Page 250 TeamPoS 3000 XL and XL Spare Parts DESCRIPTION FTXS # COMMENT Blank Tiles, Gray, Qty=100, Fill unused positions 90000731 Keycap Kit, 1x1, Keycap/Lens/Leveler, Qty=100, WHT 90000732 Keycap Kit, 1x2, Keycap/Lens/Leveler, Qty=100, WHT 90000733 Keycap Kit, 2x2, Keycap/Lens/Leveler, Qty=100, WHT 90000734 Kit, Keycaps, 1x1, Caps/Lens/Levelor, x100, BLK 11001637 Kit, Keycaps, 1x2, Caps/Lens/Levelor, x100, BLK...
  • Page 251 Spare Parts TeamPoS 3000 XL and XL DESCRIPTION FTXS # COMMENT CBL D22 D25 USB A-A/0.65M/BLK 11000120 LCD to external PSU CBL D22 D25 USB A-A/2.0M/BLK 11000121 LCD to external PSU CBL D22 D25 USB A-A/3.8M/BLK 11000122 LCD to external PSU CBL D22 D25 Audio/0.7M/WHT 11000127 CBL D22 D25 Audio/2.0M/WHT...
  • Page 252 TeamPoS 3000 XL and XL Spare Parts DESCRIPTION FTXS # COMMENT CBL VF60 Pwrd USB/0.85M/BLK 11002794 CBL VF60 Pwrd USB/1.5M/BLK 11000084 Use 11002795 CBL VF60 Pwrd USB/1.5M/BLK 11002795 CBL VF60 Pwrd USB/4.0M/BLK 11000085 Use 11002796 CBL VF60 Pwrd USB/4.0M/BLK 11002796 CBL VF50 Pwrd USB/0.85M/WHT 11000065 CBL VF50 Pwrd USB/1.5M/WHT...

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