Be sure to observe the following guidelines when using your headphones.
To avoid damage or malfunction:
Operating and storage temperatures and humidity
To fully benefit from the support that Philips offers, register your product at www.philips.com/support. With this Philips True wireless earphones, you can:
A mobile phone or device (e.g. notebook, tablet, Bluetooth adapters, MP3 players etc) which supports Bluetooth and is compatible to the earphones.
Note
Connect one end of the USB cable into the charging box, and another end into the power source.
The charging box starts charging.
Tip
Place the earpieces in the charging case.
The earpieces starts charging.
Tip
Note
The following example shows you how to pair the earphones with your Bluetooth device.
Take either right or left earpiece out from charging box for mono use. The earpiece will power on automatically. There will be a voice "power on" from earpiece.
Note
If you have another Bluetooth device that you want to pair with the earphones, make sure the Bluetooth function in any other previously paired or connected devices are turned off. Then follow the steps in "Pair the earpieces with your Bluetooth device at the first time".
Note
Tip
Note
Task | Multi-function button | Operation |
Turn the earphones on | Right and left earpiece | Take both earpieces from the charging case or press and hold for 3s |
Turn the earphones off | Right and left earpiece | Put back both earpieces to charging box and close the lid. Or press and hold for 5s |
Music control
Task | Multi-function button | Operation |
Play or pause music | Right or left earpiece | Single tap |
Skip forward | Right earpiece | Press and hold for 2s |
Backward | Left earpiece | Press and hold for 2s |
Adjust volume +/- | Via mobile phone control |
Call control
Task | Multi-function button | Operation | |
Pick up / hang up call | Right or left earpiece | Single tap | |
Reject an incoming call | Right or left earpiece | Press and hold 1s |
Voice control
Task | Button | Operation |
Trigger Voice (Siri/Google) Assistant | Right or left earpiece | Press twice |
Earpieces status | Indicator |
The earpieces are connected to a Bluetooth device. | The white LED light goes off and blue light flashing once every 10s |
The earpieces are ready for pairing | The blue & white LED flash alternately |
The earpieces are on but not connected to a Bluetooth device | The blue and white LED will flashes. If no connection can be made, the earpieces will turn itself off within 5 mins |
Low battery level (earpieces) | You will hear "battery low" on the earpieces. The white LED flashes twice |
Earpieces are fully charged | The LED in charging case flashes |
Charging case is fully charged | The red LED is lightening |
A battery indicator will be shown on the screen when connected to headphones or another Bluetooth device (refer to mobile phone's operation manual).
If you encounter any pairing or connection issue, you can follow the following procedure to reset your earpieces.
Earpieces
Charging case
Note
Hereby, MMD Hong Kong Holding Limited declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. You can find the Declaration of Conformity on www.p4c.philips.com.
Your product is designed and manufactured with high quality materials and components which can be recycled and reused.
This symbol on a product means that the product is covered by European Directive 2012/19/EU.
This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service centre to have a professional remove the rechargeable battery. Inform yourself about the local separate collection system for electrical and electronic products and rechargeable batteries. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.
If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing of the earpieces.
This product complies with all applicable standards and regulations regarding exposure to electromagnetic fields.
All unnecessary packaging has been omitted. We have tried to make the packaging easy to separate into three materials: cardboard (box), polystyrene foam (buffer) and polyethylene (bags, protective foam sheet.)
Your system consists of materials which can be recycled and reused if disassembled by a specialized company.
Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by MMD Hong Kong Holding Limited is under license. Other trademarks and trade names are those of their respective owners.
Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
Google and Google Play are trademarks of Google LLC.
My Bluetooth earpieces do not turn on.
The battery level is low. Charge the earpieces.
I cannot pair my Bluetooth earpieces with my Bluetooth device.
The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the earpieces.
Pairing does not work.
The Bluetooth device cannot find the earpieces.
My Bluetooth earpieces are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker.
Refer to the user manual of your mobile phone. Select to listen to music through the earpieces.
The audio quality is poor and a crackling noise can be heard.
The audio quality is poor when streaming from a mobile phone, is very slow or streaming does not work at all.
Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP and is BT4.0x (or higher) compatible (see 'Technical data').
2021 © MMD Hong Kong Holding Limited. All rights reserved. Specifications are subject to change without notice. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of MMD Hong Kong Holding Limited or one of its affiliates, and MMD Hong Kong Holding Limited is the warrantor in relation to this product. All other company and product names may be trademarks of its respective companies with which they are associated.
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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.