KX-PRX120W/KX-PRXA10W WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
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KX-PRX120W/KX-PRXA10W 10.1.2. Handset ------------------------------------------------44 15.5.5. Screws ------------------------------------------------- 89 10.1.3. Charger Unit ------------------------------------------45 15.5.6. Fixtures and Tools----------------------------------- 89 11 Measurements and Adjustments---------------------------46 11.1. Equipment Required -------------------------------------46 11.2. The Setting Method of JIG (Base Unit) -------------46 11.2.1. Connections-------------------------------------------46 11.2.2. How to install Batch file into P.C.-----------------47 11.2.3.
KX-PRX120W/KX-PRXA10W 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-PRX120W/KX-PRXA10W 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-PRX120W/KX-PRXA10W 3 Specifications S t anda rd: M odul ation : D E C T 6.0 (Digital Enhanced Cordless DECT: GFSK(Gaussian Filtered Shift Keying) WiFi: DSSS/OFDM T e le com m uni ca tio n s, 6.0) Bluetooth: FHSS WiFi IEEE802.11b/g/n Bluetooth: version 3.0, Class 2...
KX-PRX120W/KX-PRXA10W 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base Unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.7). • DECT BBIC (Base Band IC): IC7 - Handling all the audio, signal and data processing needed in a DECT base unit...
KX-PRX120W/KX-PRXA10W 4.2.2. Power Supply Circuit The power is supplied to the DECT BBIC, QSPI FLASH MEMORY and EEPROM from AC Adaptor (+5.5 V) as shown in Fig.101. The power supply is as follows; • DECT BBIC (IC7): DC Jack (+5.5 V) → IC2 → IC7 DC Jack (+5.5 V) →...
KX-PRX120W/KX-PRXA10W 4.2.3. Telephone Line Interface • Bell signal detection • Clip signal detection • ON/OFF hook circuit Bell & Clip (: Calling Line Identification Presentation: Caller ID) signal detection: In the standby mode, Q3 is open to cut the DC loop current and decrease the ring load.
KX-PRX120W/KX-PRXA10W 4.3. Block Diagram (Handset) 4.3.1. KX-PRXA10 The following functions are controled by Android BBIC(MT6515). Wireless function - DECT - WiFi - Bluetooth Sensor - Accelerometer - Proximity sensor - Photometer Camera - Front Camera External Memory - Micro SD Card...
KX-PRX120W/KX-PRXA10W 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server.
KX-PRX120W/KX-PRXA10W 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. Use existing Panasonic handset for this operation. (Example : KX-TGA860) , because KX-PRXA10 don't have the following menu. *Example when using KX-TGA860 existing Panasonic handset for Soft keys c } (Off/Power) Navigator key/ { ECO/R} (Locator) ECO: Eco mode shortcut key R: Recall/Flash Dial keypad H/S LCD H/S key operation 1). Register a Handset to a Base Unit. (*1)
KX-PRX120W/KX-PRXA10W Frequently Used Items (Base Unit) ex.) Items Address Default Data New Data Remarks C-ID (FSK) sensitivity 06 B9/06 B8 00/51 00/39 00/28 When the hex change from 00/51 to 00/39 or (3 dB up) (6 dB up) 00/28, gain increases by 3 dB or 6 dB.
And the means which rewrites setting value by key operation of handset has not been implemented, either. 8.3. Copying User Data when Repairing You can copy the handset phonebook to another (compatible Panasonic) handset. This will help to save the original phonebook data which the customer has registered. Refer to the following procedures.
KX-PRX120W/KX-PRXA10W 8.4. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operating Instructions (P.16). • The reset menus differ depending on the following operations.
KX-PRX120W/KX-PRXA10W 8.4.2. Resetting only handset The only handset is reset by doing the following steps Handset Install the charged batteries into the handset. Press "*#72627664*#" to enter Factyory Mode. Factory Reset --> Factory reset2. Keep pressing Power Button at language select screen and select shutdown.
KX-PRX120W/KX-PRXA10W 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart Not working Power ON Handset Check Power (Handset) No response Touch panel Operation Check Touch Panel Not working Check Power (Base Unit) Power ON Base Unit DECT Link Check DECT Link...
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KX-PRX120W/KX-PRXA10W Previous Page Camera Operation Check Camera Part Flash Light Operation Check Flash Light Part for KX-PRX150 only. Sensors Operation Check Sensor Part (Photometer, Magnetmeter, Proximity sensor, Accelerometer) WiFi, BT, GPS Operation Check WiFi, BT, GPS Part Cross Reference: Check Power (Handset) (P.25) Check Touch Panel (P.28)
KX-PRX120W/KX-PRXA10W 9.1.1. Check Power 9.1.1.1. Check Power (Base Unit) Is the AC Adaptor inserted into AC outlet? (*1) Is input of IC1 about 5.5 V - 8 V? Check C32, C36 are not shorted. Check AC Adaptor. Is the output voltage of IC2 about 2.85 V? Check Power Supply Circuit.
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KX-PRX120W/KX-PRXA10W 9.1.1.2. Check Power (Handset) Does not power on Cleaning the battery terminal. Did the problem fix? Is the voltage of the battery Re-charge the battery 3.7V or under? Is the voltage of the battery Did the problem fix? 3.7V or under?
KX-PRX120W/KX-PRXA10W 9.1.2. Check DECT Link 9.1.2.1. Base Unit Does Base Unit make link with normal working Base Unit is OK. Check Handset. Handset? Is the voltage of VDD3 about 2.85 V? Check around Power Supply Circuit. Refer to Check Point...(A).
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KX-PRX120W/KX-PRXA10W Is the Frequency Drift OK? Refer to Check Point...(L). Is the Sensitivity Receiver OK? Refer to Check Point...(M). Is the Timing OK? Replace with a new Circuit Board. Refer to Check Point...(N). Is the Power RAMP OK? Refer to Check Point...(O).
KX-PRX120W/KX-PRXA10W 9.1.3. Check Touch Panel Touch Panel Does Not Response Update software. Did the Problem Fix? Replace with a New Touch Panel. Did the Problem Fix? Replace with a New Circuit Board.
KX-PRX120W/KX-PRXA10W 9.1.4. Check DECT RF part 9.1.4.1. Finding out the Defective part 1. Prepare Regular HS (Handset) and Regular BU (Base unit). 2. a. Re-register regular HS (Normal mode) to Base Unit (to be checked). If this operation fails in some ways, the Base Unit is defective.
KX-PRX120W/KX-PRXA10W 9.1.5. Check Handset Transmission Handset Voice cann't be transmitted Use Regular Base Unit Check Signal Route of DECT has Problem? Did problem fix? Base Unit Check Factory Mode "Microphone Check" Re-solder the wire. Is the lead wire of MIC...
KX-PRX120W/KX-PRXA10W 9.1.6. Check Handset Reception 9.1.6.1. Receiver Part No sound is heard from handset receiver Use Regular Base Unit Check Signal Route of DECT has Problem? Did problem fix? Base Unit Check Factory Mode "Receiver and headset Check" Cleaning the hole of receiver.
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KX-PRX120W/KX-PRXA10W 9.1.6.2. Speaker Part No sound or noise from Speaker Sound setting will be in Silent mode, so try Factory reset. Did the problem fix? Check Factory Mode Re-assemble the Speaker. "Speaker Check" Did the problem fix? Replace with a new Speaker.
KX-PRX120W/KX-PRXA10W 9.1.7. Check TAM Operation Part Is there a TAM icon on the Handset display? Turn on the Answering System. Is the voltage of VDD3 of Base Unit about 2.85 V Check Power Supply Circuit. and VDD1 about 1.8 V, VDD4 about 3.0 V, VDD5 about 3.0 V?
KX-PRX120W/KX-PRXA10W 9.1.8. Check SD Card Part SD card can't be read and write Exchange for a new micro SD card Did the problem fixed? Clean the contacts of SD card socket Update software. Did the problem fix? Replace with a new circuit board 9.1.9.
KX-PRX120W/KX-PRXA10W 9.1.10. Check Sensor Part Sensor doesn't work (Photometer, Proximity sensor, Accelerometer) Update software. Did the problem fix? Replace with a new circuit board 9.1.11. Check WiFi, BT Part WiFi, BT, operation is NG Clean the antenna contact(WiFi, BT). Did the problem fix?
KX-PRX120W/KX-PRXA10W 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester.
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KX-PRX120W/KX-PRXA10W Items Check Procedure Check or Point Replace Parts 1. Connect Telephone Socket to Tel-simulator which is connected with 600 Ω. (H)* Hookswitch Check with P1, Q3, R14, DC Characteristics 2. Set line voltage to 48 V and line current to 40mA at off-hook condition of R15, Q4, R16, normal telephone.
KX-PRX120W/KX-PRXA10W Items Check Procedure Check or Point Replace Parts (N)* Sensitivity Receiver Follow steps 1 to 6 of (J). IC7, Confirmation ANTI_TP 7.Set DECT tester power to -88 dBm. C802~C806, 8.Confirm that the BER is < 1000 ppm. C809~C813, C820, C837,...
KX-PRX120W/KX-PRXA10W 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedy Symptom 1. Clean the Battery Terminal. Battery strength is not indicated correctly by Battery icon. 2. If not fixed, update software.
KX-PRX120W/KX-PRXA10W 9.4. Function Check at Factory Mode Items Operations 1) Enter "*#72627664*#" at key pad screen and go to the Factory Mode. Enter to Factory Mode 2) Select " /Manual Test" and go to Menu screen.
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KX-PRX120W/KX-PRXA10W Items Checking Items Operations Microphone Check 1)Select "活筒測試". 2) Select " / REC" and record voice for 3 seconds. 3), 6) Confirm that 3) Select " / PLAY". recorded voice is played from speaker. 4) Insert headset. 5) Select "...
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KX-PRX120W/KX-PRXA10W Items Checking Items Operations (For KX-PRX120 only) Camera Check 1) Select Camera icon. 2) Press Shutter Button. 3) Confirm that photograph 3) Play Photograph. are played. 4) Press Home Key and go back to home screen. (For KX-PRX150 only) 1) Select Camera icon.
KX-PRX120W/KX-PRXA10W 10 Disassembly and Assembly Instructions 10.1. Disassembly Instructions 10.1.1. Base Unit 2 Screws Remove the 2 screws to remove the cabinet cover. Remove the solders to remove the main P.C. board. Cabinet cover Main P.C. board Solders...
KX-PRX120W/KX-PRXA10W 10.1.2. Handset ① Screws Remove the special screw. Cabinet cover Cabinet body ② Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. ③...
KX-PRX120W/KX-PRXA10W 10.1.3. Charger Unit Remove the screw to remove the cabinet cover. Cabinet cover Remove the screw to remove the Guide Connector. Guide Connector USB Jack : For PNLP1048 Tel Jack : For PNLP1049 Remove the solders to remove the 2 charge terminals to remove the Main P.C board.
KX-PRX120W/KX-PRXA10W 11 Measurements and Adjustments This chapter explainms the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.22) 11.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current.
KX-PRX120W/KX-PRXA10W 11.2.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). On your computer, click [Start], select Programs Open an MS-DOS mode window.
KX-PRX120W/KX-PRXA10W 11.5. Things to Do after Replacing IC or X'tal If repairing or replacing BBIC (FLASH type), EEPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc in memory. The set doesn't operate if it is not executed.
KX-PRX120W/KX-PRXA10W 11.6. RF Specification 11.6.1. Base Unit Item Value Refer to -. * TX Power 19 dBm ~ 25 dBm Check Point (Base Unit) (J) Modulation -350±50/+350±50 kHz/div Check Point (Base Unit) (K) Frequency Offset < ±50kHz Check Point (Base Unit) (L) Frequency Drift ±35kHz/ms...
KX-PRX120W/KX-PRXA10W 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
KX-PRX120W/KX-PRXA10W 12.1.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-PRX120W/KX-PRXA10W 12.2. How to Replace the Shield Case 12.2.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700°F ± 20°F (370°C ± 10°C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
KX-PRX120W/KX-PRXA10W 12.2.4. How to Install the Shield Case Note: • If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations. • Shield case’s No. : PNMC1033Z 1. Put the shield case. 2. Solder the surroundings.
KX-PRX120W/KX-PRXA10W 13 Schematic Diagram 13.1. For Schematic Diagram 13.1.1. Base Unit (Schematic Diagram (Base Unit)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagrams may be modified at any time with the development of new technology.
KX-PRX120W/KX-PRXA10W 13.2. Schematic Diagram (Base Unit) ANT_1 ANT2_TP ANT1_TP ANT_2 C851 C853 W 0.15mm W 0.15mm L 22+/-4mm L 22+/-4mm 1st or 4th layer 1st or 4th layer DA802 W 0.15mm L 22+/-4mm W 0.15mm 1st or 4th layer L 20+/-2mm...
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KX-PRX120W/KX-PRXA10W Loop current 680p LINE_DC *R30 L1R L1T 100k (1005) 680p C155 TP10 *R17 *R13 *R20 R116 2.7k 2.2k 100k *R12 D5 NC 2.7k +1.8V +1.8V D6 NC Tx AF Caller ID Bell signal 180k 4.7M 680p +2.85V 180k 4.7M 680p 1.8V...
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KX-PRX120W/KX-PRXA10W MP Test Points Charger 1. Close to Battery Connector. (Rsense (R312) <10mm) UTXD1 2. Main path should be 40mil. URXD1 (VBUS -> U301's E, -> U301's C -> R312 -> VBAT) 3. Star connection from R312 to BAT Connector...
KX-PRX120W/KX-PRXA10W 15 Exploded View and Replacement Parts List 15.1. Cabinet and Electrical Parts (Base Unit) PCB1 (*1) Ref.No. Figure 2.6 x 8 mm Note: (*1) Attach the double-faced tape to the exact location described above.