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HP Compaq Presario,Presario V2600 Maintenance And Service Manual

Hp compaq presario,presario v2600: user guide
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Maintenance and Service
Guide
Compaq Presario V2600 Notebook PC
Document Part Number:
408525-001
March 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
Table of Contents
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Summary of Contents for HP Compaq Presario,Presario V2600

  • Page 1 Maintenance and Service Guide Compaq Presario V2600 Notebook PC Document Part Number: 408525-001 March 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
  • Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
  • Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .

  • Page 6: Specifications

    Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index Maintenance and Service Guide...

  • Page 7: Product Description

    Product Description The Compaq Presario V2600 Notebook PC offers advanced modularity, Intel® Core Duo and Core Solo processors, and extensive multimedia support. Compaq Presario V2600 Notebook PC Maintenance and Service Guide 1–1...

  • Page 8: Features

    Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2300 (1.66-GHz) ❏ Intel Core Solo T1300 (1.66-GHz) ■ 14.0-inch WXGA (1280 × 768) TFT display with over 16.7 million colors, varying by computer model ■...
  • Page 9 ■ Support for ExpressCards ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers with volume up and down buttons ■ Support for the following optical drives: ❏ 8X Max DVD+RW/R and CD-RW Combo Drive ❏...

  • Page 10: Resetting The Computer

    Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer for Disassembly,” information).

  • Page 11: Power Management

    1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...

  • Page 12: External Components

    Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide...

  • Page 13: Front Components

    Item Component Speakers (2) Wireless light (select models only) Power light Drive light Battery light Display release button Audio-in (microphone) jack Audio-out (headphone) jack Maintenance and Service Guide Table 1-1 Front Components Function Produce stereo sound. On: An integrated wireless device is hardware enabled.
  • Page 14 Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...

  • Page 15: Right-Side Components

    Item Component USB connectors (2) Memory Reader (select models only) 1394 port (select models only) Memory Reader light (select models only) Optical drive S-Video-out jack (select models only) Maintenance and Service Guide Table 1-2 Right-Side Components Function Connect an optional USB device. In Windows, supports digital cards.
  • Page 16 Product Description The external components on the rear and left side of the computer are shown below and described in Table 1-3. Rear and Left-Side Components 1–10 Maintenance and Service Guide...
  • Page 17 Rear and Left-Side Components Item Component Exhaust vent Power connector External monitor port Expansion port 2 RJ-45 (network) jack RJ-11 (modem) jack USB connector ExpressCard slot Security cable slot Maintenance and Service Guide Table 1-3 Function Provide airflow to cool internal components. Ä...
  • Page 18 Product Description The computer keyboard components on the computer are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide...

  • Page 19: Keyboard Components

    Item Component fn key caps lock key f1 to f12 keys (12) num lock key Keypad keys (15) Arrows keys Windows applications key Windows logo key Maintenance and Service Guide Table 1-4 Keyboard Components Function Combines with other keys to perform system tasks.
  • Page 20 Product Description The computer top components on the computer are shown below and described in Table 1-5. Top Components, Part 1 Item Component Caps lock light Display switch 1–14 Table 1-5 Top Components, Part 1 Function On: Caps lock is on. If the computer is closed while on, turns off the display.
  • Page 21 Top Components, Part 1 (Continued) Item Component Wireless button Wireless light Power button Power light Volume down button Volume up button Volume mute button Mute light Num lock light Maintenance and Service Guide Table 1-5 Function Enables/disables an internal wireless device.
  • Page 22 Product Description The computer top components on the computer are shown below and described in Table 1-6. Top Components, Part 2 1–16 Maintenance and Service Guide...
  • Page 23 Item Component TouchPad horizontal scrolling region TouchPad TouchPad light TouchPad on/off button TouchPad vertical scroll region Left and right TouchPad buttons Maintenance and Service Guide Table 1-6 Top Components, Part 2 Function Scrolls toward left side or right side. Moves the pointer. On: TouchPad is enabled.

  • Page 24: Bottom Components

    Product Description The external components on the bottom of the computer are shown below and described in Table 1-7. Bottom Components Item Component Optical drive Battery pack release latch Battery pack 1–18 Table 1-7 Bottom Components Function Supports an optical disc. Releases a battery pack from the battery bay.
  • Page 25 Bottom Components (Continued) Item Component Exhaust vents (4) Hard drive bay Mini Card compartment Memory module compartment Label areas (2) Maintenance and Service Guide Table 1-7 Function Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a flat, hard surface.

  • Page 26: Design Overview

    Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Memory module ■ Mini Card modules ■...

  • Page 27: Troubleshooting

    Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.

  • Page 28: Accessing Computer Setup

    Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer. Press displayed in the lower-left corner of the screen. ❏...

  • Page 29: Selecting From The File Menu

    4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Select System Information...

  • Page 30: Selecting From The Security Menu

    System IDs 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete an HP Administrator password. Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. ■ Enable/Disable required password on restart. Enable/disable DriveLock; change a DriveLock user or master password.

  • Page 31: Selecting From The Tools Menu

    Selecting from the Tools Menu Select HDD Self Test options Battery Information Memory Check Maintenance and Service Guide Table 2-3 Tools Menu To Do This Run a quick or comprehensive self-test on any hard drive in the system. View information about any battery packs in the computer.

  • Page 32: Selecting From The Advanced Menu

    Troubleshooting Selecting from the Advanced Menu Select Language (or press f2) Boot options Device options 2–6 Table 2-4 Advanced Menu To Do This Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

  • Page 33: Troubleshooting Flowcharts

    2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
  • Page 34 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...

  • Page 35: Flowchart 2.1—Initial Troubleshooting

    Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.

  • Page 36: Flowchart 2.2—No Power, Part

    Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.

  • Page 37: Flowchart 2.3—No Power, Part

    Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...

  • Page 38: Flowchart 2.4—No Power, Part

    Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–12 Done Done Internal or...

  • Page 39: Flowchart 2.5—No Power, Part

    Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.

  • Page 40: Flowchart 2.6—No Video, Part

    Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display?* Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–14...

  • Page 41: Flowchart 2.7—No Video, Part

    Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.
  • Page 42 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove computer, replace docking device. 2–16 Reinstall computer into...

  • Page 43: Flowchart 2.9—No Operating System (Os) Loading

    Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
  • Page 44 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the setup utility for correct booting order. Boot from hard drive? Done 2–18 Go to “Flowchart 2.11—No OS...
  • Page 45 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or diskette in 2. Replace drive? Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
  • Page 46 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.

  • Page 47: Flowchart 2.13—No Os Loading, Diskette Drive

    Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the setup utility. Maintenance and Service Guide Reseat diskette drive.
  • Page 48 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–22 Disc in drive? Install Try another bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device?
  • Page 49 Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock Test replacement docking device with Go to “Flowchart Device.”...
  • Page 50 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for program? Connect to external speaker. Audio? 2–24 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
  • Page 51 Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
  • Page 52 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–26 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.
  • Page 53 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.
  • Page 54 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–28 Replace jack or have jack activated. Connect to nondigital line.

  • Page 55: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

  • Page 56: Computer Major Components

    Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
  • Page 57 Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna transceivers and cables) 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA ✎ Refer to display assembly internal component spare part number information. Switch covers (include wireless button and light) For use on models with wireless capability For use on models without wireless capability Keyboards...
  • Page 58 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
  • Page 59 Spare Parts: Computer Major Components (Continued) Item Description Processors (include thermal pad) Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz) Intel Core Duo T2300 (1.66-GHz) Intel Core Solo T1300 (1.66-GHz) Plastics Kit Includes: ExpressCard slot bezel Hard drive cover (includes two captive screws) Mini Card compartment cover (includes 2 captive screws) Memory module compartment cover (includes 2 captive screws) Computer feet (not illustrated)
  • Page 60 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
  • Page 61 Spare Parts: Computer Major Components (Continued) Item Description Hard drives (include frame and connector) 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB Mini Card modules 802.11a/b/g WLAN module for use in the countries listed below. These countries are categorized as most of the world (MOW 1).
  • Page 62 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
  • Page 63 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN module for use in the countries listed below. These countries are categorized as most of the world (MOW 2). Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia...
  • Page 64 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
  • Page 65 Spare Parts: Computer Major Components (Continued) Item Description Memory modules, 1-DIMM, DDR2 PC2-4200, 533-MHz 1024 MB 512 MB 256 MB Secure Digital (SD) Memory Card (not illustrated) 512-MB 256-MB Optical drives (include bezel) 24X Max DVD/CD-RW Combo Drive 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe...

  • Page 66: Display Assembly Components

    Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components 3–12 Maintenance and Service Guide...
  • Page 67 Display Assembly Components Spare Part Number Information Item Description Display bezel Display hinge covers Display hinges Display panels 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA Display cable Display inverter Display enclosure (includes wireless antenna transceivers and cables and microphone and cable) Display Screw Kit (not illustrated) Rubber Feet Kit (includes display bezel rubber screw covers, not illustrated)

  • Page 68: Mass Storage Devices

    Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3–14 Maintenance and Service Guide...
  • Page 69 Spare Part Number Information Item Description Hard drives (include frame and connector) 5400-rpm 100-GB 80-GB 60-GB 40-GB Optical drives 24X Max DVD/CD-RW Combo Drive 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe and “HLDS”...

  • Page 70: Plastics Kit

    Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Contents Spare Part Number Information Item Description Plastics Kit Includes: ExpressCard slot bezel Hard drive cover Mini Card compartment cover Memory module compartment cover 3–16 Table 3-4 Plastics Kit Maintenance and Service Guide Spare Part Number 412385-001...

  • Page 71: Miscellaneous

    Description Logo Kit HP backpack Wired headset with volume control USB travel mouse HP xc2000 Notebook All-in-One Media Cable HP 65W AC Adapter Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” specifications and usage) ■ Phillips PM2.5×4.0 screw ■...
  • Page 72 Illustrated Parts Catalog Spare Parts: Miscellaneous (not illustrated) (Continued) Description Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Thailand, and the United States Denmark Hong Kong and the United Kingdom...

  • Page 73: Sequential Part Number Listing

    3.7 Sequential Part Number Listing Spare Parts: Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 364727-001 USB digital drive (not illustrated) 371693-001 Wired headset with volume control 394277-001 Keyboard for use in the Asia Pacific, Australia, Canada, Hong Kong, the People’s Republic of China, and the United States 394277-121...
  • Page 74 6-cell, 4.0-AHr battery pack 402018-001 HP 65W AC Adapter 403573-001 256-MB SD Memory Card 404577-001 HP xc2000 Notebook All-in-One Media Cable 405527-001 HP backpack 407159-001 802.11b/g WLAN Mini Card module HS MOW 407159-002 802.11b/g WLAN Mini Card module HS ROW...
  • Page 75 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-001 802.11a/b/g WLAN Mini Card module for use in the MOW 1 countries listed below. Antigua & Canada Barbuda Chile Argentina Dominican Australia Republic Bahamas Guam Barbados Guatemala Brunei 407674-002 802.11a/b/g WLAN Mini Card module for use in the MOW 2 countries listed below.
  • Page 76 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-004 802.11b/g WLAN Mini Card module GL 412240-001 945GM system board 412331-001 ExpressCard assembly 412332-001 Intel Core Solo T1300 (1.66-GHz) processor (includes thermal pad) 412333-001 Intel Core Duo T2500 (2.00-GHz) processor (includes thermal pad) 412334-001 Intel Core Duo T2400 (1.83-GHz) processor (includes...
  • Page 77 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412358-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 256-MB memory module 412359-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 512-MB memory module 412360-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 1024-MB memory module 412364-001 5400-rpm, 40-GB hard drive (includes frame and connector) 412365-001 5400-rpm, 60-GB hard drive (includes frame and connector) 412366-001...
  • Page 78 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412397-001 Fan/heat sink assembly (includes thermal pad) 412398-001 USB/S-Video board 412400-001 LED board (includes cable) 412579-001 Rubber Feet Kit (includes computer feet used on base enclosure and display bezel rubber screw covers) 412766-001 Bluetooth module (includes Bluetooth module cable) 417370-001...

  • Page 79: Removal And Replacement Preliminaries

    Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...

  • Page 80: Plastic Parts

    Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

  • Page 81: Preventing Damage To Removable Drives

    4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.

  • Page 82: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

  • Page 83: Packaging And Transporting Precautions

    4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...

  • Page 84: Workstation Precautions

    Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...

  • Page 85: Grounding Equipment And Methods

    4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.

  • Page 86: Typical Electrostatic Voltage Levels

    Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...

  • Page 87: Removal And Replacement Procedures

    Removal and Replacement This chapter provides removal and replacement procedures. There are as many as 84 screws, in 8 different sizes, that must be removed, replaced, or loosened, when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 88: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...

  • Page 89: Disassembly Sequence Chart

    5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery pack Hard Drive Computer Feet Memory Module Mini Card Module Ä...

  • Page 90: Preparing The Computer For Disassembly

    Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.11 Display Assembly Display bezel Display release hooks Display inverter Display hinge covers Display panel Display hinges Wireless antenna transceivers 5.12 Base Enclosure 5.13 USB/S-Video Board 5.14 Bluetooth Module 5.15 Speaker Assembly 5.16 RTC Battery...
  • Page 91 Battery Pack Spare Part Number Information 12-cell, 8.8-AHr 6-cell, 4.0-AHr 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c.

  • Page 92: Hard Drive

    Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information Frame and connector included. 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB 1. Prepare the computer for disassembly (refer to 5–6 412367-001 412366-001 412365-001 412364-001 Section Maintenance and Service Guide 5.3).
  • Page 93 2. Loosen the two black Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the cover 2 and swing it to the right. 4. Remove the hard drive cover. ✎ The hard drive cover is included in the Plastics Kit, spare part number 412385-001.
  • Page 94 Removal and Replacement Procedures 5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay. Removing the Hard Drive 5–8 Maintenance and Service Guide...
  • Page 95 7. Remove the four Phillips PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Lift the frame 2 straight up to remove if from the hard drive. 9. Slide the hard drive connector 3 off the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.

  • Page 96: Computer Feet

    Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 412579-001. Replacing the Computer Feet 5.6 Memory Module Memory Module Spare Part Number Information PC2-4200, 533-MHz 1024 MB 512 MB...
  • Page 97 1. Prepare the computer for disassembly (refer to 2. Loosen the two black Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the front edge of the memory module compartment cover 2 up and swing it back. 4.
  • Page 98 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the memory module opposite the memory module socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...

  • Page 99: Mini Card Module

    5.7 Mini Card Module Spare Part Number Information 802.11a/b/g WLAN module for use in the MOW 1 countries listed below. Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada 802.11a/b/g WLAN module for use in the MOW 2 countries listed below. Aruba Austria Azerbaijan...
  • Page 100 Removal and Replacement Procedures Spare Part Number Information (Continued) 802.11a/b/g WLAN module for use in the ROW countries listed below. China Ecuador Haiti 802.11b/g WLAN module HS MOW 802.11b/g WLAN module HS ROW 802.11b/g WLAN module GL 1. Prepare the computer for disassembly 5–14 Mini Card Module Honduras...
  • Page 101 2. Loosen the black Phillips PM2.0×5.0 screw 1 that secures the Mini Card compartment cover to the computer. 3. Lift the rear edge of the Mini Card compartment cover 2 up, and then swing it forward. 4. Remove the Mini Card compartment cover. ✎...
  • Page 102 Removal and Replacement Procedures 5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module. 6. Remove the two black Phillips PM2.0×5.0 screws 2 that secure the Mini Card module to the system board.

  • Page 103: Optical Drive

    5.8 Optical Drive Optical Drive Spare Part Number Information 24X Max DVD/CD-RW Combo Drive 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 8X Max DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe and “HLDS”...
  • Page 104 Removal and Replacement Procedures 2. Remove the Phillips PM2.0×8.5 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 4.
  • Page 105 6. Remove the two Phillips PM2.0×2.0 screws 1 that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive. Maintenance and Service Guide Removal and Replacement Procedures 5–19...

  • Page 106: Switch Cover

    Removal and Replacement Procedures 5.9 Switch Cover Switch Cover Spare Part Number Information For use on models with wireless capability For use on models without wireless capability 1. Prepare the computer for disassembly 5–20 394371-001 394372-001 (Section 5.3). Maintenance and Service Guide...
  • Page 107 Removal and Replacement Procedures 2. Position the computer with the rear panel toward you. 3. Remove the two silver Phillips PM2.0×5.0 screws that secure the switch cover to the computer. Removing the Switch Cover Screws Maintenance and Service Guide 5–21...
  • Page 108 Removal and Replacement Procedures 4. Turn the computer display side up with the front panel toward you. 5. Open the computer as far as possible. 6. Insert a flat-bladed screwdriver into the slots located behind the switch cover 2 until it disengages from the computer. 7.

  • Page 109: Keyboard

    5.10 Keyboard Keyboard Spare Part Number Information French Canada International Korea Latin America Taiwan Thailand 1. Prepare the computer for disassembly 2. Remove the optical drive 3. Remove the switch cover 4. Close the computer. 5. Turn the computer upside down with the front toward you. Maintenance and Service Guide Removal and Replacement Procedures 394277-121...
  • Page 110 Removal and Replacement Procedures 6. Remove the four Phillips PM2.0×3.0 screws 1 that secure the keyboard to the computer. 7. Swing the rear edge of the keyboard 2 up and forward until it rests on the palm rest. Releasing the Keyboard 5–24 Maintenance and Service Guide...
  • Page 111 8. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 9. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide Removal and Replacement Procedures 5–25...

  • Page 112: Display Assembly

    Removal and Replacement Procedures 5.11 Display Assembly Display Assembly Spare Part Number Information 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA 1. Prepare the computer for disassembly 2. Remove the memory module compartment cover (Section 3. Remove the Mini Card compartment cover and disconnect the wireless antenna cables from the Mini Card 4.
  • Page 113 9. Disconnect the display cable 1 from the system board. 10. Remove the tape 2 that secures the wireless antenna cables to the top cover. 11. Remove the cables from the clips 3 in the top cover. Disconnecting the Display Cable and Removing the Wireless Antenna Cables Maintenance and Service Guide Removal and Replacement Procedures...
  • Page 114 Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 12. Remove the four black Phillips PM2.0×5.0 screws 1 that secure the display assembly to the computer.
  • Page 115 14. Remove the six rubber screw covers 1 and the six Phillips PM2.5×6.0 screws 2 that secure the display bezel to the display assembly. ✎ The rubber screw covers are included in the Rubber Feet Kit, spare part number 412579-001. Removing the Display Bezel Screws Maintenance and Service Guide Removal and Replacement Procedures...
  • Page 116 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Description Display bezel Display enclosure (includes wireless antenna transceivers and cables and microphone and cable) 15. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
  • Page 117 ✎ The display release hooks are available in the Display Hinge Kit, spare part number 412356-001. 17. If it is necessary to replace the display release hooks, remove the two Phillips PM2.5×6.0 screws 1 that secure each hook to the display enclosure. 18.
  • Page 118 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Description Display inverter 19. Remove the Phillips PM2.0×3.0 screw 1 that secures the display inverter to the display enclosure. 20. Lift the inverter 2 out of the enclosure as far as the display cable and backlight cables will allow.
  • Page 119 Display Assembly Components Spare Part Number Information Description Display hinge covers 23. If it is necessary to replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws 1 that secure each cover to the display enclosure. 24. Remove the display hinge covers 2. Removing the Display Hinge Covers Maintenance and Service Guide Removal and Replacement Procedures...
  • Page 120 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Description Display panels 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA 25. Remove the two Phillips PM2.5×6.0 screws 1 that secure the display panel to the display enclosure. 26. Remove the display panel 2 from the display enclosure. Removing the Display Panel 5–34 Spare Part...
  • Page 121 Display Assembly Components Spare Part Number Information Description Display Hinge Kit, includes: Display hinges Display release hooks 27. If it is necessary to replace the display hinges, remove the two Phillips PM2.0×3.0 screws 1 that secure each hinge to the display panel.
  • Page 122 Removal and Replacement Procedures ✎ The wireless antenna transceivers and cables are included with the display enclosure, spare part number 412351-001. 29. If it is necessary to replace the wireless transceivers and cables, remove the two Phillips PM2.0×3.0 screws 1 that secure the left and right transceivers to the display enclosure.

  • Page 123: Base Enclosure

    5.12 Base Enclosure Base Enclosure Spare Part Number Information Base enclosure 1. Prepare the computer for disassembly and remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly Maintenance and Service Guide Removal and Replacement Procedures (Section 5.4)
  • Page 124 Removal and Replacement Procedures 2. Remove the fifteen Phillips PM2.0×8.5 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws 5–38 Maintenance and Service Guide...
  • Page 125 3. Remove the three silver Phillips PM2.0×5.0 screws that secure the base enclosure to the computer. 4. Lift the base enclosure straight up and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. Maintenance and Service Guide Removal and Replacement Procedures 5–39...

  • Page 126: Usb/S-Video Board

    Removal and Replacement Procedures 5.13 USB/S-Video Board Spare Part Number Information USB/S-Video Board 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 5–40 USB/S-Video Board (Section 5.8) (Section...
  • Page 127 2. Remove the two silver Phillips PM2.0×5.0 screws 1 that secure the USB/S-Video board to the top cover. 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remove the USB/S-Video board. Removing the USB/S-Video Board Reverse the above procedure to install the USB/S-Video board.

  • Page 128: Bluetooth Module

    Removal and Replacement Procedures 5.14 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure ❏...
  • Page 129 2. Turn the USB/S-Video board upside down with the USB port facing you. 3. Remove the two PM1.5×3.5 screws 1 that secure the Bluetooth module to the USB/S-Video board. 4. Disconnect the Bluetooth module cable 2 from the USB/S-Video board. 5.

  • Page 130: Speaker Assembly

    Removal and Replacement Procedures 5.15 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 5–44 (Section 5.8)
  • Page 131 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. Maintenance and Service Guide Removal and Replacement Procedures 5–45...

  • Page 132: Rtc Battery

    Removal and Replacement Procedures 5.16 RTC Battery RTC Battery Spare Part Number Information RTC battery 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 5–46 (Section 5.8)
  • Page 133 Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up. Maintenance and Service Guide 5–47...

  • Page 134: Fan/Heat Sink Assembly

    Removal and Replacement Procedures 5.17 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information Fan/heat sink assembly (includes thermal pad) 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏...
  • Page 135 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four Phillips PM2.5×5.0 screws 2 that secure the fan/heat sink assembly to the top cover. 5. Remove the fan/heat sink assembly 3. Removing the Fan/Heat Sink Assembly Reverse the above procedure to install the fan/heat sink assembly.

  • Page 136: Processor

    Removal and Replacement Procedures 5.18 Processor Processor Spare Part Number Information Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz) Intel Core Duo T2300 (1.66-GHz) Intel Core Solo T1300 (1.66-GHz) 1. Prepare the computer for disassembly and remove the following components: ❏...
  • Page 137 2. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor.

  • Page 138: System Board

    Removal and Replacement Procedures 5.19 System Board System Board Spare Part Number Information 945GM ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■ Memory modules ■...
  • Page 139 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosoure ❏ USB/S-Video board ❏ Speaker assembly 2. Turn the top cover right side up with the front toward you. 3.
  • Page 140 Removal and Replacement Procedures 4. Turn the top cover upside down with the front toward you. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remove the three silver Phillips PM2.0×5.0 screws 3 that secure the system board to the top cover.
  • Page 141 Removal and Replacement Procedures 7. Flex and hold the left side of the top cover 1. 8. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 clear the top cover. Releasing the System Board, Part 1 Maintenance and Service Guide 5–55...
  • Page 142 Removal and Replacement Procedures 9. Flex and hold the front edge of the top cover 1. 10. Lift the system board 2 until the audio connectors 3 clear the top cover. Releasing the System Board, Part 2 5–56 Maintenance and Service Guide...
  • Page 143 Removal and Replacement Procedures 11. Slide the system board to the left at an angle and remove it from the top cover. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide 5–57...

  • Page 144: Led Board

    Removal and Replacement Procedures 5.20 LED Board LED Board Spare Part Number Information LED board 1. Prepare the computer for disassembly remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosoure ❏ USB/S-Video board ❏...
  • Page 145 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 4. Remove the two Phillips PM2.0×3.0 screws 3 that secure the LED board to the top cover. Removing the LED Board Screws 5.

  • Page 146: Expresscard Assembly

    Removal and Replacement Procedures 5.21 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 1. Prepare the computer for disassembly remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosoure ❏ USB/S-Video board ❏...
  • Page 147 Removal and Replacement Procedures 3. Remove the two Phillips PM2.0×2.0 screws that secure the ExpressCard assembly to the system board. Removing the ExpressCard Assembly Screws Maintenance and Service Guide 5–61...
  • Page 148 Removal and Replacement Procedures 4. Turn the system board right side up with the ExpressCard eject button toward you. 5. Lift the back of the ExpressCard assembly to disconnect it from the system board. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly. 5–62 Maintenance and Service Guide...
  • Page 149 This chapter provides physical and performance specifications. Dimensions Height (varies from front to back) Width Depth Weight (varies by configuration) Stand-alone power requirements Operating voltage Operating current Peak operating power Temperature Operating* Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Maintenance and Service Guide...
  • Page 150 Specifications Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued) 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz,...
  • Page 151 14.0-inch, WXGA, SVA Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 27.94 cm 20.83 cm 35.56 cm Up to 16.8 million 250:1 180 nits typical 0.279 ×...

  • Page 152: Hard Drives

    Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
  • Page 153 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
  • Page 154 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–6 Table 6-5 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
  • Page 155 DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-5 1.2 mm (0.047 in) 0.74 µm...
  • Page 156 Specifications CD-RW Double-Layer Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–8 Table 6-6 DVD±RW/R and Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
  • Page 157 CD-RW Double-Layer Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6...

  • Page 158: System Dma

    Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 6–10 Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for ExpressCard Not assigned Not assigned Maintenance and Service Guide...

  • Page 159: System Interrupts

    Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide Table 6-8 System Interrupts System Function System timer Quick Launch buttons Cascaded USB2 Enhanced Host Controller—24CD COM1...
  • Page 160 Specifications System Interrupts (Continued) Hardware IRQ IRQ12 IRQ13 IRQ14 IRQ15 IRQ17 IRQ17 IRQ17 IRQ19 IRQ19 IRQ19 IRQ20 IRQ20 IRQ21 IRQ21 IRQ21 IRQ22 IRQ23 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6–12 Table 6-8 System Function Synaptics PS/2 port pointing device Numeric data processor Primary IDE channel...
  • Page 161 I/O Address (hex) 0x00000000-0x00000CF7 0x00000000-0x00000CF7 0x00000020-0x00000021 0x0000002E-0x0000002F 0x00000040-0x00000043 0x00000060-0x00000060 0x00000061-0x00000061 0x00000062-0x00000062 0x00000064-0x00000064 0x00000066-0x00000066 0x00000070-0x00000071 0x00000072-0x00000073 0x00000080-0x0000008F 0x00000092-0x00000092 0x000000A0-0x000000A1 0x000000B0-0x000000B1 0x000000C0-0x000000DF 0x000000F0-0x000000FE 0x00000170-0x00000177 Maintenance and Service Guide Table 6-9 System I/O Addresses System Function (shipping configuration) PCI bus Direct memory access controller Programmable interrupt controller System board resources System timer...
  • Page 162 Specifications System I/O Addresses (Continued) I/O Address (hex) 0x000001F0-0x000001F7 0x00000220-0x0000022F 0x00000274-0x00000277 0x00000279-0x00000279 0x00000280-0x00000293 0x00000376-0x00000376 0x000003B0-0x000003BB 0x000003B0-0x000003BB 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003F6-0x000003F6 0x0000040B-0x0000040B 0x000004D0-0x000004D1 0x000004D6-0x000004D6 0x00000530-0x00000537 0x00000870-0x0000087F 0x00000A79-0x00000A79 0x00000C00-0x00000C01 0x00000C14-0x00000C14 0x00000C50-0x00000C52 0x00000C6C-0x00000C6C 6–14 Table 6-9 System Function (shipping configuration) Primary IDE Channel System board resources ISAPNP Read Data Port ISAPNP Read Data Port System board resources...
  • Page 163 System I/O Addresses (Continued) I/O Address (hex) 0x00000C6F-0x00000C6F 0x00000CD4-0x00000CD5 0x00000CD6-0x00000CD7 0x00000CD8-0x00000CDF 0x00000D00-0x0000FFFF 0x00000F40-0x00000F47 0x00001080-0x00001080 0x00008000-0x0000805F 0x00008100-0x000081FF 0x00008400-0x0000840F 0x00008410-0x0000841F 0x00009000-0x00009FFF 0x00009000-0x00009FFF 0x0000A000-0x0000A0FF 0x0000F000-0x0000FFFF 0x0000FD00-0x0000FDFF 0x0000FE00-0x0000FEFF Maintenance and Service Guide Table 6-9 System Function (shipping configuration) System board resources System board resources System board resources System board resources PCI bus...

  • Page 164: System Memory Map

    Specifications Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF 0xF6C00000-0xFABFFFFF 0xD4000000-0xD4000FFF 0xD4001000-0xD4001FFF 0xD4002000-0xD4002FFF 0xD4003000-0xD40033FF 0xFFF80000-0xFFFFFFFF 0xE0000000-0xE03FFFFF 0xE0000000-0xE03FFFFF 0x0000-0x0FFF 6–16 Table 6-10 System Memory Map System Function (shipping configuration) PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge PCI standard PCI-to-PCI bridge...
  • Page 165 System Memory Map (Continued) Memory Map Address (hex) 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF 0xFFEFE000-0xFFEFEFFF 0xF2C00000-0xF6BFFFFF 0xD4206000-0xD4207FFF 0xD4209000-0xD42090FF 0xD4208C00-0xD4208CFF 0xD4208800-0xD42088FF Maintenance and Service Guide Table 6-10 System Function (shipping configuration) Texas Instruments OHCI Compliant IEEE 1394 Host Controller Texas Instruments OHCI Compliant IEEE 1394 Host Controller Broadcom 802.11b/g WLAN Texas Instruments PCIxx21/x515 Cardbus...
  • Page 166 Specifications System Memory Map (Continued) Memory Map Address (hex) 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xD6000-0xD7FFF 0xDC000-0xDDFFF 0xDD000-0xDDFFF 0xE0000-0xFFFFF 0x40000000-0xFFFFFFFF 6–18 Table 6-10 System Function (shipping configuration) Realtek RTL8139/810x Family Fast Ethernet NIC Conexant AC-Link Audio SoftV90 Data Fax Modem with SmartCP System board resources System board resources PCI bus...

  • Page 167: Connector Pin Assignments

    Connector Pin Assignments Signal +5 VDC Data – Maintenance and Service Guide Table A-1 Universal Serial Bus Signal Data + Ground A–1...
  • Page 168 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused A–2 Table A-2 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
  • Page 169 Signal TV-Ground TV-CVBS TV-Ground TV-Ground Maintenance and Service Guide Connector Pin Assignments Table A-3 S-Video-Out Signal TV-CD TV-Ground TV-YD A–3...

  • Page 170: External Monitor

    Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog A–4 Table A-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
  • Page 171 Signal Unused Ring Maintenance and Service Guide Table A-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments A–5...
  • Page 172 Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel A–6 Table A-6 Audio-In (Microphone) Table A-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...

  • Page 173: Power Cord Set Requirements

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

  • Page 174: General Requirements

    Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
  • Page 175 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan Notes: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
  • Page 176 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States Notes: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

  • Page 177: Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 412387-001, and the Display Screw Kit, spare part number 417713-001.
  • Page 178 Screw Listing Black Phillips PM2.0×5.0 Screw Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C clips;...
  • Page 179 Black Phillips PM2.0×5.0 Screw (Continued) Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.7) Black Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width...
  • Page 180 Screw Listing Black Phillips PM2.0×5.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.11) Black Phillips PM2.0×5.0 Screw Locations C–4 Table C-1 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width...
  • Page 181 Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table C-2 Phillips PM2.5×4.0 Screw Color Qty. Silver Screw Listing Length Thread 4.0 mm 2.5 mm Head Width...
  • Page 182 Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.8) Phillips PM2.0×8.5 Screw Location C–6 Table C-3 Phillips PM2.0×8.5 Screw Color Qty. Black Length Thread 8.5 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
  • Page 183 Phillips PM2.0×8.5 Screw (Continued) Where used: 15 screws that secure the base enclosure to the computer (documented in Section 5.12) Phillips PM2.0×8.5 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 8.5 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
  • Page 184 Screw Listing Silver Phillips PM2.0×5.0 Screw Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.9) Silver Phillips PM2.0×5.0 Screw Locations C–8 Table C-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
  • Page 185 Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 3 screws that secure the base enclosure to the computer (documented in Section 5.12) Silver Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width...
  • Page 186 Screw Listing Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 2 screws that secure the USB/S-Video board to the computer (documented in Section 5.13) Silver Phillips PM2.0×5.0 Screw Locations C–10 Table C-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
  • Page 187 Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 4 screws that secure the fan/heat sink assembly to the computer (documented Section 5.17) Silver Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width...
  • Page 188 Screw Listing Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 3 screws that secure the system board to the computer (documented in Section 5.19) Silver Phillips PM2.0×5.0 Screw Locations C–12 Table C-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
  • Page 189 Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.10) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table C-5 Phillips PM2.0×3.0 Screw Color Qty. Black Screw Listing Length Thread 3.0 mm 2.0 mm Head Width 4.0 mm C–13...
  • Page 190 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: One screw that secures the display inverter to the display assembly (documented in Section Phillips PM2.0×3.0 Screw Location C–14 Table C-5 Color Qty. Black 5.11) Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
  • Page 191 Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the display hinges to the display assembly (documented in Section 5.11) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table C-5 Color Qty. Length Black 3.0 mm Screw Listing Head Thread Width 2.0 mm...
  • Page 192 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section Phillips PM2.0×3.0 Screw Locations C–16 Table C-5 Color Qty. Black 5.20) Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width...
  • Page 193 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the LED board to the computer (documented in Section 5.20) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table C-5 Color Qty. Length Black 3.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
  • Page 194 Screw Listing Where used: 2 screws that secure the Bluetooth board to the USB/S-Video board (documented in Section Phillips PM1.5×3.5 Screw Locations C–18 Table C-6 Phillips PM1.5×3.5 Screw Color Qty. Silver 5.14) Length Thread 3.5 mm 1.5 mm Maintenance and Service Guide Head Width 3.0 mm...
  • Page 195 Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.8) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide Table C-7 Phillips PM2.0×2.0 Screw Color Qty. Silver Screw Listing Length Thread 2.0 mm 2.0 mm Head Width...
  • Page 196 Screw Listing Phillips PM2.0×2.0 Screw (Continued) Where used: 2 screws that secure the ExpressCard assembly to the system board (documented in Section Phillips PM2.0×2.0 Screw Locations C–20 Table C-7 Color Qty. Silver 5.21) Length Thread 2.0 mm 2.0 mm Maintenance and Service Guide Head Width 3.0 mm...
  • Page 197 Where used: 6 screws that secure the display bezel to the display assembly (documented in Section 5.11) Phillips PM2.5×6.0 Screw Locations Maintenance and Service Guide Table C-8 Phillips PM2.5×6.0 Screw Color Qty. Silver Screw Listing Length Thread 6.0 mm 2.5 mm Head Width 5.0 mm...
  • Page 198 Screw Listing Phillips PM2.5×6.0 Screw (Continued) Where used: 4 screws that secure the display release hooks to the display enclosure (documented in Section Phillips PM2.5×6.0 Screw Locations C–22 Table C-8 Color Qty. Silver 5.11) Length Thread 6.0 mm 2.5 mm Maintenance and Service Guide Head Width...
  • Page 199 Phillips PM2.5×6.0 Screw (Continued) Where used: 4 screws that secure the display hinge covers to the display enclosure (documented in Section Phillips PM2.5×6.0 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Silver 5.11) Screw Listing Length Thread 6.0 mm 2.5 mm Head Width...
  • Page 200 Screw Listing Phillips PM2.5×6.0 Screw (Continued) Where used: 2 screws that secure the display panel to the display enclosure (documented in Section 5.11) Phillips PM2.5×6.0 Screw Locations C–24 Table C-8 Color Qty. Length Silver 6.0 mm Maintenance and Service Guide Head Thread Width...
  • Page 201 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
  • Page 202 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
  • Page 203 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
  • Page 204 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
  • Page 205 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide D–5...
  • Page 206 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D–6 Maintenance and Service Guide...

  • Page 207: Lcd Panel

    Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D–7...
  • Page 208 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D–8 Maintenance and Service Guide...
  • Page 209 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
  • Page 210 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
  • Page 211 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
  • Page 212 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
  • Page 213 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
  • Page 214 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
  • Page 215 1394 port 1–9 AC adapter, spare part number 3–17 3–20 arrow keys 1–13 audio troubleshooting 2–23 audio-in (microphone) jack location 1–7 pin assignments A–6 audio-out (headphone) jack location 1–7 pin assignments A–6 base enclosure removal 5–37 spare part number 3–5 3–23 5–37 battery light 1–7...
  • Page 216 Index Security Menu 2–4 Tools Menu 2–5 computer specifications 6–1 connector pin assignments external monitor A–4 headphone A–6 microphone A–6 monitor A–4 RJ-11 (modem) A–5 RJ-45 (network) A–2 S-Video-out A–3 Universal Serial Bus (USB) A–1 connectors, service considerations 4–2 design overview 1–20 disassembly sequence chart 5–3 diskette drive, OS loading...
  • Page 217 DVD±RW/R and CD-RW Double-Layer Combo Drive OS loading problems 2–22 precautions 4–3 spare part number 3–11 3–15 3–20 5–17 specifications 6–8 electrostatic discharge 4–4 4–8 exhaust vents 1–11 expansion port 2 1–11 ExpressCard assembly spare part number 3–5 3–22 ExpressCard slot 1–11 ExpressCard slot bezel, illustrated 3–16 external monitor port...
  • Page 218 Index headphone jack location 1–7 pin assignments A–6 headset, spare part number 3–17 3–19 HP backpack, spare part number 3–17 HP Mobile Remote Control, spare part number 3–20 HP xc2000 Notebook All-in-One Media Cable, spare part number 3–17 3–20 I/O address specifications 6–13...
  • Page 219 network jack location 1–11 pin assignments A–2 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2–16 key 1–13 num lock num lock light 1–15 optical drive location 1–9 OS loading problems 2–22 precautions 4–3 removal 5–17 spare part numbers 3–11 3–15 5–17 packing precautions 4–5 password clearing 1–4 plastic parts 4–2...
  • Page 220 Index security cable slot 1–11 serial number 3–1 service considerations 4–1 speaker assembly removal 5–44 spare part number 3–5 3–20 5–44 speakers 1–7 specifications battery pack 6–5 computer 6–1 display 6–3 DVD/CD-RW Combo Drive 6–6 DVD±RW/R and CD-RW Double-Layer Combo Drive 6–8 hard drive 6–4 I/O addresses 6–13...
  • Page 221 Universal Serial Bus (USB) connector location 1–9 pin assignments A–1 unknown password 1–4 USB camera cable, spare part number 3–22 USB digital drive, spare part number 3–15 USB travel mouse, spare part number 3–17 USB/S-Video board removal 5–40 spare part number 3–5 3–24 5–40 video troubleshooting 2–14...

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