Page 1 Maintenance and Service Guide Compaq Presario V6000 Notebook PC Document Part Number: 416630-003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Page 2 Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 5 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
Page 6 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 7: Specifications
Contents 6 Specifications A Screw Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index viii Maintenance and Service Guide...
Page 8: Product Description
Product Description The Compaq Presario V6000 Notebook PC offers advanced modularity, Intel® Core™ Duo and Celeron® and AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. Compaq Presario V6000 Notebook PC Maintenance and Service Guide 1–1...
Page 9: Features
Product Description 1.1 Features The following features vary by computer model: ■ Intel Core Duo T7200 (2.00-GHz) ■ Intel Core Duo T1350 (1.86-GHz) ■ Intel Core Duo T5600 (1.83-GHz) ■ Intel Core Duo T2350 (1.86-GHz) ■ Intel Core Duo T2250 (1.73-GHz) ■...
Page 10 ■ TouchPad pointing device with on/off button and dedicated two-way scroll zone ■ Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.11b and 802.11b/g WLAN device ■...
Page 11: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer For Disassembly,” information).
Page 12: Power Management
1.3 Power management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 13: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Power light Battery light 1–6 Table 1-1 Front Components Function On: The computer is on. Blinking: The computer is in standby.
Page 14 Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on. Amber: All wireless devices are turned off. Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Page 15: Left-Side Components
Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components Item Component S-Video-out jack External monitor port Expansion port 3 1–8 Table 1-2 Left-Side Components Function Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card.
Page 16 Left-Side Components (Continued) Item Component RJ-45 (network) jack RJ-11 (modem) jack HDMI port (select models only) USB ports (2) 1394 port (select models only) Memory Reader (select models only) Maintenance and Service Guide Table 1-2 Function Connects a network cable. Connects a modem cable.
Page 17 Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components 1–10 Maintenance and Service Guide...
Page 18: Right-Side Components
Item Component ExpressCard slot Optical drive USB port (select models only) Power connector Security cable slot Maintenance and Service Guide Table 1-3 Right-Side Components Function Supports optional ExpressCard/54 cards. Reads an optical disc. Connects an optional USB device. Connects an AC adapter. Attaches an optional security cable to the computer.
Page 19 Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide...
Page 20: Keyboard Components
Item Component Function keys caps lock key fn key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys num lock key Maintenance and Service Guide Table 1-4 Keyboard Components Function Execute frequently used system functions when pressed in combination with the fn key.
Page 21 Product Description The computer top components are shown below and described in Table 1-5. Top Components, Part 1 1–14 Maintenance and Service Guide...
Page 22 Item Component Internal microphones (2, select models only) Power button Speakers (2) Maintenance and Service Guide Table 1-5 Top Components, Part 1 Function Record sound. ✎ If there is a microphone icon next to each microphone opening, your computer has internal microphones. When the computer is ■...
Page 23 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 2 1–16 Maintenance and Service Guide...
Page 24 Item Component Media button Volume mute button Volume scroll zone Maintenance and Service Guide Table 1-6 Top Components, Part 2 Function If QuickPlay is not installed and the computer is ■ On, opens the music program or Media menu, which allows you to select a multimedia program.
Page 25 Product Description The computer TouchPad components are shown below and described in Table 1-7. TouchPad Components 1–18 Maintenance and Service Guide...
Page 26: Touchpad Components
Item Component TouchPad light TouchPad TouchPad horizontal scroll zone Left and right TouchPad buttons TouchPad on/off button TouchPad vertical scroll zone Maintenance and Service Guide Table 1-7 Touchpad Components Function Blue: TouchPad is enabled. Amber: TouchPad is disabled. Moves the pointer and selects or activates items on the screen.
Page 27: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Battery bay Battery release latch Optical drive 1–20 Table 1-8 Bottom Components Function Holds the battery. Releases the battery from the battery bay.
Page 28 Bottom Components (Continued) Item Component Memory module compartment Vents (5) Hard drive bay Maintenance and Service Guide Table 1-8 Function Contains the memory module slots, the Mini Card WLAN slot, and the RTC battery. Enable airflow to cool internal components. ✎...
Page 29: Design Overview
Product Description 1.5 Design overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ AMD Turion and Mobile AMD Sempron processors ■...
Page 30: Troubleshooting
WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 31: Navigating And Selecting In The Setup Utility
Troubleshooting 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press to enter setup,” is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press 3.
Page 32: Restoring Default Settings In The Setup Utility
1. To start the Setup Utility, turn on or restart the computer in Windows, and then press to enter setup,” is displayed in the lower-left corner of the screen. 2. Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit >...
Page 33: Using Advanced Setup Utility Features
Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows.
Page 34: Setup Utility Menus
■ To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press After the Setup Utility closes, the computer restarts in Windows.
Page 35: Security Menu
Troubleshooting Security Menu Select Administrator password Power-on password System Configuration Menu Select Language Support Embedded WLAN Device Radio Embedded Bluetooth Device (select models only) Enhanced SATA support (select models only) 2–6 Table 2-2 Security Menu To Do This Enter, change, or delete an administrator password.
Page 36: Diagnostics Menu
System Configuration Menu (Continued) Select Boot Options Diagnostics Menu Select Hard Disk Self Test Maintenance and Service Guide Table 2-3 To Do This Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
Page 37: Setup Utility In Windows Vista
Troubleshooting 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. ✎ The fingerprint reader (select models only) does not work when accessing the Setup Utility.
Page 38 5. To set your preferences and exit the Setup Utility, press and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad.
Page 39 Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1.
Page 40: Setup Utility Menus
The “Press to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order. Closing the Setup Utility You can close the Setup Utility with or without saving changes.
Page 41: Main Menu
Troubleshooting Main Menu Select System Information Security Menu Select Administrator password Power-on password System Configuration Menu Select Language Support Enhanced SATA support (select models only) 2–12 Table 2-1 Main Menu To Do This ■ View and change the system time and date. ■...
Page 42 Select Boot Options Button Sound (select models only) Video memory up to (select models only) Maintenance and Service Guide Table 2-3 System Configuration Menu To Do This Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
Page 43 Troubleshooting Diagnostics Menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) 2–14 Table 2-4 Diagnostics Menu To Do This Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
Page 44: Troubleshooting Flowcharts
2.3 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 45 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 46: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 47: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.
Page 48: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 49: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–20 Done Done Internal or...
Page 50: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 51: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–22...
Page 52: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.
Page 53 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove computer, replace docking device. 2–24 Reinstall computer into...
Page 54 Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 55 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–26 Go to “Flowchart 2.11—No OS...
Page 56 Flowchart 2.1 1—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or diskette in 2. Replace system drive? Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive?
Page 57 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 58: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 59: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–30 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 60: Flowchart 2.15—No Audio, Part
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Internal “Flowchart audio?
Page 61: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–32 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 62: Flowchart 2.17—Nonfunctioning Device
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 63: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–34 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.
Page 64: Flowchart 2.19—Nonfunctioning Pointing Device
Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.
Page 65 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–36 Replace jack or have jack activated. Connect to nondigital line.
Page 66: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Page 67: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 68 Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models (includes microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare For use with defeatured computer models (does not include microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare...
Page 69 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 70 Spare Parts: Computer Major Components (Continued) Item Description Keyboards (Continued) For use only with computer models using Intel processors in the following countries or regions: Latin America Saudi Arabia For use only with computer models using AMD processors in the following countries or regions: Denmark, Finland,...
Page 71 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Plastics Kit Includes: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 3 captive screws, secured by C-clips) Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T1350 (1.86-GHz) Intel Core Duo T5600 (1.83-GHz)
Page 72 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–7...
Page 73 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Bluetooth module (includes Bluetooth module cable) System boards 945GM, for use only with full-featured computer models using Intel processors 940GML, for use only with defeatured computer models using Intel processors 943GM - for use only with defeatured models 945PM - for Germany only For use only with full-featured computer models using...
Page 74 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–9...
Page 75 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Base enclosures (include wireless switch) For use with full-featured computer models For use with defeatured computer models Optical drives (include bezel) DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive...
Page 76 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–1 1...
Page 77 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries or regions listed below. These countries or regions are categorized as most of the world 1 (MOW1).
Page 78 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–13...
Page 79 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries or regions listed below. These countries or regions are categorized as the rest of the world (ROW).
Page 80 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–15...
Page 81 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia...
Page 82 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–17...
Page 83 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China Ecuador Haiti 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries or regions listed below:...
Page 84 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–19...
Page 85 Illustrated Parts Catalog Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11b/g WLAN Mini Card module for use with all computer models in the ROW countries or regions listed below: China Ecuador Haiti 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan RTC battery (includes 2-sided tape) Memory modules, PC2-5300, 667-MHz, 1-DIMM...
Page 86: Display Assembly Components
3.3 Display Assembly Components Display Assembly Components Display Assembly Components Spare Part Number Information Item Description Display bezels For use with full-featured computer models (includes microphone openings) For use with defeatured computer models (does not include microphone openings) Display inverter Maintenance and Service Guide Table 3-2 Illustrated Parts Catalog...
Page 87 Illustrated Parts Catalog Display Assembly Components Spare Part Number Information (Continued) Item Description Display Hinge Kit (includes left and right display hinges) Display panels 15.4-inch, WXGA, SVA display panel with BrightView 15.4-inch, WXGA, SVA display panel AntiGlare Wireless antenna transceivers and cables Microphone Display enclosures For use with full-featured computer models...
Page 88: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices Maintenance and Service Guide 3–23...
Page 89 Illustrated Parts Catalog Spare Part Number Information Item Description Hard drives (all 5400-rpm, include bracket and connector) For use with all computer models 200-GB (4200-rpm) 160-GB (5400-rpm) 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors...
Page 90: Plastics Kit
Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Components Maintenance and Service Guide 3–25...
Page 91 Illustrated Parts Catalog Spare Part Number Information Item Description Plastics Kit Includes: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 3 captive screws, secured by C-clips) 3–26 Table 3-4 Plastics Kit Maintenance and Service Guide Spare Part Number...
Page 92: Miscellaneous
3.6 Miscellaneous Description AC adapters HP 90-W PFC AC Adapter HP 90-W non-PFC AC Adapter HP 65-W AC Adapter Analog TV tuner DVB-T TV tuner Composite S-Video and audio input cable Headset Backpack HP Remote Control HP Remote Control Remote control, ExpressCard...
Page 93 Illustrated Parts Catalog Spare Parts: Miscellaneous (Continued) Description Antenna adapter - DVB-T Carrying case Wired optical mouse Power cords For use with all computer models in the following countries or regions:: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and the United States...
Page 94 Spare Parts: Miscellaneous (Continued) Description Screw Kits (include the screws listed below; refer to Listing,” for more information on screw specifications and usage) For use only with computer models using Intel processors For use only with computer models using AMD processors ■...
Page 95: Sequential Part Number Listing
Power cord for use in Taiwan 394279-BB1 Power cord for use in Israel 394279-D61 Power cord for use in India only on computer models using AMD processors 402018-001 HP 65W PFC AC Adapter 3–30 Table 3-6 Maintenance and Service Guide...
Page 96 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 405527-001 Backpack 407159-001 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain...
Page 97 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407159-291 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 407160-001 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries or regions listed below: Antigua &...
Page 98 AMD processors in the ROW countries or regions listed below: China Ecuador Haiti 407313-001 HP Remote Control 407674-001 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below: Antigua &...
Page 99 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-002 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries or regions listed below: Aruba Austria Azerbaijan Bahrain Belgium Bermuda...
Page 100 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-004 802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, UAE, Ukraine. 407674-291 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 407939-001 Composite S-Video and audio input cable 407940-001...
Page 101 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) 431372-001 AMD Turion ML-52 1.60-GHz processor (includes thermal pad) 431373-001 AMD Turion ML-56 1.80-GHz processor (includes thermal pad) 431374-001 Mobile AMD Sempron 3200+ 1.60-GHz processor (includes thermal pad) 431375-001 Mobile AMD Sempron 3400+ 1.80-GHz processor (includes thermal pad) 431386-001 15.4-inch, WXGA, SVA display panel with BrightView for use...
Page 102 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 431407-001 120-GB hard drive (5400-rpm, includes bracket and connector) 431411-001 DVD/CD-RW Combo Drive 431412-001 DVD±RW/R and CD-RW Double-Layer Combo Drive 431413-001 DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 431424-001 Switch cover for use with defeatured computer models (includes LED board and LED board cable)
Page 103 432306-001 6-cell, 4.0-Ahr battery 432307-001 12-cell, 8.8-Ahr battery 432309-001 HP 90W PFC AC Adapter 432310-001 HP 90W non-PFC AC Adapter 432920-001 Display enclosure for use with defeatured computer models 432922-001 Base enclosure for use with defeatured computer models (includes wireless switch) 3–38...
Page 104 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 433283-001 Display bezel for use with full-featured computer models (includes microphone openings) 433284-001 Display bezel for use with defeatured computer models (does not include microphone openings) 433287-001 Display Cable Kit 433288-001 Display Hinge Kit (includes left and right display hinges) 434414-001...
Page 105 Number Description 434983-001 Screw Kit for use only with computer models using Intel processors 434984-001 Cable Kit 435743-001 HP Remote Control Ii Plus 435836-001 USB travel mouse 436156-001 Hard Drive Bracket Kit 436157-001 Intel Core Duo T5500 (1.66-GHz) processor 436159-001 Intel Celeron 430 (1.73-GHz) processor...
Page 106 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 439254-001 Remote control - ExpressCard (EMEA) 441424-001 200-GB hard drive (4200-rpm, includes bracket & connector) 441428-001 Keyboard for use in the United States 441428-031 Keyboard for use in the United Kingdom 441428-051 Keyboard for use in France 441428-061...
Page 107 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) 441762-001 Intel Core Duo T2350 (1.60-GHz) processor, for use with V6200 models 441763-001 Intel Core Duo T2060 (1.60-GHz) processor, for use with V6200 models 444479-001 943GM system board - for use only with defeatured models 3–42 Table 3-6 Maintenance and Service Guide...
Page 108: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Page 109: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 110: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 111: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 112: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 113: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 114: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 115: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 116: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 84 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 117: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 118: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer For Disassembly Battery Hard Drive Computer Feet Memory Module RTC Battery Mini Card Module Ä...
Page 119: Preparing The Computer For Disassembly
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.12 Power Button Board 5.13 Display Assembly Display bezel Display inverter Display panel Display hinges Wireless antenna transceivers Microphones 5.14 Top Cover 5.15 Audio Board 5.16 Bluetooth Module 5.17 ExpressCard Assembly 5.18 USB/Power Connector Board 5.19...
Page 120 Battery Spare Part Number Information 12-cell, 8.8-Ahr 6-cell, 4.0-Ahr 4. Remove the battery by following these steps: a. Turn the computer upside down with the front panel toward you. b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer.) c.
Page 121: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information For use with all computer models 200-GB 160-GB 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors Hard Drive Bracket Kit (includes hard drive bracket and screws used to secure the bracket to the...
Page 122 1. Prepare the computer for disassembly (refer to 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the right side of the cover 2 and swing it to the left. 4.
Page 123 Removal and Replacement Procedures 5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 124 7. Remove the six Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket to the hard drive. 8. Lift the bracket 2 straight up to remove if from the hard drive. Removing the Hard Drive Bracket Reverse the above procedure to install and reassemble the hard drive.
Page 125: Computer Feet
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 431431-001. The feet attach to the base enclosure in the locations illustrated below. Computer Feet Locations 5–10 Maintenance and Service Guide...
Page 126: Memory Module
5.6 Memory Module Memory Module Spare Part Number Information For use only with computer models using Intel processors 1024-MB 512-MB 256-MB For use only with computer models using AMD processors 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly (refer to Maintenance and Service Guide Removal and Replacement Procedures Section...
Page 127 Removal and Replacement Procedures 2. Loosen the three Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the left side of the memory module compartment cover 2, and then swing it to the right. 4.
Page 128 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Page 129: Rtc Battery
Removal and Replacement Procedures 5.7 RTC Battery RTC Battery Spare Part Number Information RTC battery (includes 2-sided tape) 1. Prepare the computer for disassembly (refer to 2. Remove the memory module compartment cover (Section 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 130: Mini Card Module
5.8 Mini Card Module Mini Card Module Spare Part Number Information For use only with computer models using Intel processors 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below: Antigua &...
Page 131 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, UAE, Ukraine.
Page 132 Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries or regions listed below: Antigua &...
Page 133 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) 802.11b/g WLAN Mini Card module for use with all computer models in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 1.
Page 134 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module. 4. Remove the two Phillips PM2.0×3.0 screws 2 that secure the Mini Card module to the computer.
Page 135: Optical Drive
Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive 1. Prepare the computer for disassembly 2. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer.
Page 136 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
Page 137: Switch Cover
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information For use with full-featured computer models For use with defeatured computer models 1. Prepare the computer for disassembly 2. Close the computer. 3. Turn the computer upside down with the front panel toward you.
Page 138 Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Releasing the Switch Cover Maintenance and Service Guide 5–23...
Page 139 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. If it is necessary to replace the num lock board, disconnect the num lock board cable 3 from the LED board.
Page 140: Keyboard
5.1 1 Keyboard Keyboard Spare Part Number Information For use with all computer models in the following countries or regions: France French Canada Italy The Netherlands For use only with computer models using Intel processors in the following countries or regions: Latin America Saudi Arabia For use only with computer models using AMD processors in the...
Page 141 Removal and Replacement Procedures 3. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws 5–26 Maintenance and Service Guide...
Page 142 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Lift the rear edge of the keyboard 1 until it rests at an angle. 7. Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover.
Page 143 Removal and Replacement Procedures 9. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 10. Remove the keyboard. Reverse the above procedure to install the keyboard. 5–28 Maintenance and Service Guide...
Page 144: Power Button Board
5.12 Power Button Board Power Button Board Spare Part Number Information Power button board (includes power button board cable) 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Remove the keyboard 4. Remove the Phillips PM2.0×3.0 screw 1 that secures the power button board to the computer.
Page 145 Removal and Replacement Procedures 6. Disconnect the microphone cable 1 and the speaker assembly cable 2 from the power button board. 7. Release the ZIF connector 3 to which the power button board cable is connected and disconnect the cable. 8.
Page 146: Display Assembly
5.13 Display Assembly Display Assembly Spare Part Number Information For use with full-featured computer models (includes microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare For use with defeatured computer models (does not include microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare 1.
Page 147 Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Disconnect the microphone cable 2 from the power button board. 7. Remove the wireless antenna cables 3 from the clips in the top cover. Disconnecting the Display Cables 5–32 Maintenance and Service Guide...
Page 148 CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 8. Remove the four Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer.
Page 149: Display Bezel
Removal and Replacement Procedures 10. Remove the eight rubber screw covers from the display bezel. ✎ There are three different sizes of rubber screw covers on the display bezel: 1 Four covers on the top edge of the bezel 2 Two covers on the lower bezel corners 3 Two covers on the lower-inside edge The display rubber screw covers are included in the Display Screw Kit, spare part number 431400-001.
Page 150 Removal and Replacement Procedures 11. Remove the eight Phillips PM2.5×7.0 screws that secure the display bezel to the display assembly. Removing the Display Bezel Screws Maintenance and Service Guide 5–35...
Page 151: Display Assembly Subcomponents
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display bezels For use with full-featured computer models (includes microphone openings) For use with defeatured computer models 12. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
Page 152: Display Inverter
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverter 431391-001 14. Remove the inverter 1 from the display enclosure. 15. Disconnect the display cable 2 and the backlight cable 3 from the display inverter. Removing the Display Inverter Maintenance and Service Guide 5–37...
Page 153: Display Panel
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels 15.4-inch, WXGA, SVA display panel with BrightView 15.4-inch, WXGA, SVA display panel AntiGlare 16. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 17.
Page 154: Display Hinges
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit 433288-001 18. Remove the two Phillips PM2.0×3.0 screws 1 that secure each hinge to the display enclosure. 19. Remove the display hinges 2. Removing the Display Hinges Maintenance and Service Guide 5–39...
Page 155: Wireless Antenna Transceivers
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 20. If it is necessary to replace the wireless transceivers and cables, remove the Phillips PM2.0×4.0 screw 1 that secures each transceiver to the display enclosure. 21.
Page 156: Microphones
Display Assembly Subcomponents Spare Part Number Information Microphone Kit (includes microphone receivers and cables) 24. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphones and cables to the display enclosure.
Page 157: Top Cover
Removal and Replacement Procedures 5.14 Top Cover Top Cover Spare Part Number Information Top covers (include speakers, TouchPad, and TouchPad cable) For use with full-featured computer models For use with defeatured computer models 1. Prepare the computer for disassembly remove the following components: ❏...
Page 158 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the nine Phillips PM2.5×7.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–43...
Page 159 Removal and Replacement Procedures 4. Remove the three Phillips PM2.5×4.0 screws 1 and the six Phillips PM2.5×5.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 5–44 Maintenance and Service Guide...
Page 160 5. Turn the computer right-side up with the front toward you. 6. Release and disconnect the following ZIF cables from the system board: 1 Power button board cable 2 LED board cable 3 TouchPad cable Disconnecting the Top Cover Cables Maintenance and Service Guide Removal and Replacement Procedures 5–45...
Page 161 Removal and Replacement Procedures 7. Remove the two Phillips PM2.0×6.0 screws 1 and the two Phillips PM2.5×5.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 3 5–46 Maintenance and Service Guide...
Page 162 8. Lift the front edge of the top cover 1 until it disengages from the computer. 9. Remove the top cover 2. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide Removal and Replacement Procedures 5–47...
Page 163: Audio Board
Removal and Replacement Procedures 5.15 Audio Board Audio Board Spare Part Number Information For use with full-featured computer models (includes infrared lens) For use with defeatured computer models (does not include infrared lens) 1. Prepare the computer for disassembly remove the following components: ❏...
Page 164 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the audio board to the computer. 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remove the audio board 3. 5. Disconnect the audio board cable 4 from the audio board. Removing the Audio Board Reverse the above procedure to install the audio board.
Page 165: Bluetooth Module
Removal and Replacement Procedures 5.16 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Memory module compartment cover ❏ Optical drive ❏...
Page 166 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 2 that secure the Bluetooth module to the system board. 4. Remove the Bluetooth module 3. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide Removal and Replacement Procedures 5–51...
Page 167: Expresscard Assembly
Removal and Replacement Procedures 5.17 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Memory module compartment cover ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏...
Page 168 2. Push in on the ExpressCard bezel 1 to release the bezel from the ExpressCard slot. 3. Remove the ExpressCard bezel 2 from the ExpressCard slot. ✎ The ExpressCard bezel is included in the Plastics Kit, spare part number 438669-001. Removing the ExpressCard Slot Bezel Maintenance and Service Guide Removal and Replacement Procedures...
Page 169 Removal and Replacement Procedures 4. Remove the four Phillips PM2.5×4.0 screws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remove the ExpressCard assembly 3. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly.
Page 170: Usb/Power Connector Board
5.18 USB/Power Connector Board USB/Power Connector Board Spare Part Number Information USB/power connector boards (include USB/power connector board cable) For use with 90-W AC adapters For use with 65-W AC adapters 1. Prepare the computer for disassembly remove the following components: ❏...
Page 171 Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the USB/power connector board to the computer. 3. Release the USB/power connector board 2 as far as the USB/power connector board cable will allow. 4. Disconnect the USB board cable 3 and the power connector board cable 4 from the USB/power connector board.
Page 172: System Board
5.19 System Board System Board Spare Part Number Information 945GM - For use only with full-featured computer models using Intel processors 940GML - For use only with defeatured computer models using Intel processors 943GM - For use only with defeatured computer models 945PM - EMEA (Germany) only For use only with full-featured computer models using AMD processors...
Page 173 Removal and Replacement Procedures ❏ Audio board ❏ USB/power connector board 2. Remove the USB/power connector board cable 1 from the clips in the base enclosure. 3. Remove the two Phillips PM2.5×4.0 screws 2 that secure the system board to the base enclosure. Removing the System Board Screws 5–58 (Section...
Page 174 4. Use the optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle. 5. Slide the system board 3 to the right until the connectors on the left side of the system board disengage from the base enclosure.
Page 175 Removal and Replacement Procedures 7. If it is necessary to replace the USB/power connector board cable or the audio board cable, turn the system board upside down with the front toward you. 8. Disconnect the USB/power connector board cable 1 and the audio board cable 2 from the system board.
Page 176: Fan/Heat Sink Assembly
5.20 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information Fan/heat sink assembly for use only with computer models using AMD processors Fan/heat sink assembly for use only with computer models using Intel processors ✎ When replacing the fan/heat sink assembly, be sure the power button board is removed from the defective fan/heat sink assembly and installed on the replacement fan/heat sink assembly.
Page 177 Removal and Replacement Procedures 3. Disconnect the fan cable 1 from the system board. 4. Remove the four Phillips PM2.5×5.0 screws 2 that secure the fan/heat sink assembly to the system board. 5. Remove the fan/heat sink assembly 3. Removing the Fan/Heat Sink Assembly 5–62 Maintenance and Service Guide...
Page 178 Removal and Replacement Procedures ✎ The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1, 2, and 3, the system board components 4 and 6, and the processor 5 each time the fan/heat sink assembly is removed. Thermal pads and thermal paste should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Page 179: Processor
Removal and Replacement Procedures 5.21 Processor Processor Spare Part Number Information Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T1350 (1.86-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T2350 (1.60-GHz), for use with V6200 models Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T5500 (1.66-GHz) Intel Core Duo T5200 (1.66-GHz), for use with V6200 models Intel Core Duo T2060 (1.60-GHz), for use with V6200 models...
Page 180 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Memory module compartment cover ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Top cover ❏ System board ❏ Fan/heat sink assembly Maintenance and Service Guide Removal and Replacement Procedures (Section 5.4)
Page 181 Removal and Replacement Procedures 2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
Page 182 This chapter provides physical and performance specifications. Dimensions Length Width Height (varies front to rear) Weight (varies by configuration) Stand-alone power requirements Operating voltage Operating current Temperature Operating* Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Maintenance and Service Guide Specifications...
Page 183 Specifications Shock Operating Nonoperating Random Vibration Operating Nonoperating *Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued) 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz,...
Page 184 15.4-inch, WXGA, SVA Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 160 nits typical 0.259 ×...
Page 185: Hard Drives
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start >...
Page 186 Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start > Help and Support > Contact support. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 187 Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start >...
Page 188 Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
Page 189 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–8 Table 6-5 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 190 DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-5 1.2 mm (0.047 in) 0.74 µm...
Page 191 Specifications CD-RW Double-Layer Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–10 Table 6-6 DVD±RW/R and Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 192 CD-RW Double-Layer Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6...
Page 193: System Dma
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 6–12 Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for ExpressCard Not assigned Not assigned Maintenance and Service Guide...
Page 194: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide Table 6-8 System Interrupts System Function System timer Quick Launch buttons Cascaded USB2 Enhanced Host Controller—24CD COM1...
Page 195 Specifications System Interrupts (Continued) Hardware IRQ IRQ12 IRQ13 IRQ14 IRQ15 IRQ17 IRQ17 IRQ17 IRQ19 IRQ19 IRQ19 IRQ20 IRQ20 IRQ21 IRQ21 IRQ21 IRQ22 IRQ23 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6–14 Table 6-8 System Function Synaptics PS/2 port pointing device Numeric data processor Primary IDE channel...
Page 196 I/O Address (hex) 0x00000000-0x00000CF7 0x00000000-0x00000CF7 0x00000020-0x00000021 0x0000002E-0x0000002F 0x00000040-0x00000043 0x00000060-0x00000060 0x00000061-0x00000061 0x00000062-0x00000062 0x00000064-0x00000064 0x00000066-0x00000066 0x00000070-0x00000071 0x00000072-0x00000073 0x00000080-0x0000008F 0x00000092-0x00000092 0x000000A0-0x000000A1 0x000000B0-0x000000B1 0x000000C0-0x000000DF 0x000000F0-0x000000FE 0x00000170-0x00000177 Maintenance and Service Guide Table 6-9 System I/O Addresses System Function (shipping configuration) PCI bus Direct memory access controller Programmable interrupt controller System board resources System timer...
Page 197 Specifications System I/O Addresses (Continued) I/O Address (hex) 0x000001F0-0x000001F7 0x00000220-0x0000022F 0x00000274-0x00000277 0x00000279-0x00000279 0x00000280-0x00000293 0x00000376-0x00000376 0x000003B0-0x000003BB 0x000003B0-0x000003BB 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003F6-0x000003F6 0x0000040B-0x0000040B 0x000004D0-0x000004D1 0x000004D6-0x000004D6 0x00000530-0x00000537 0x00000870-0x0000087F 0x00000A79-0x00000A79 0x00000C00-0x00000C01 0x00000C14-0x00000C14 0x00000C50-0x00000C52 0x00000C6C-0x00000C6C 6–16 Table 6-9 System Function (shipping configuration) Primary IDE Channel System board resources ISAPNP Read Data Port ISAPNP Read Data Port System board resources...
Page 198 System I/O Addresses (Continued) I/O Address (hex) 0x00000C6F-0x00000C6F 0x00000CD4-0x00000CD5 0x00000CD6-0x00000CD7 0x00000CD8-0x00000CDF 0x00000D00-0x0000FFFF 0x00000F40-0x00000F47 0x00001080-0x00001080 0x00008000-0x0000805F 0x00008100-0x000081FF 0x00008400-0x0000840F 0x00008410-0x0000841F 0x00009000-0x00009FFF 0x00009000-0x00009FFF 0x0000A000-0x0000A0FF 0x0000F000-0x0000FFFF 0x0000FD00-0x0000FDFF 0x0000FE00-0x0000FEFF Maintenance and Service Guide Table 6-9 System Function (shipping configuration) System board resources System board resources System board resources System board resources PCI bus...
Page 199: System Memory Map
Specifications Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF 0xF6C00000-0xFABFFFFF 0xD4000000-0xD4000FFF 0xD4001000-0xD4001FFF 0xD4002000-0xD4002FFF 0xD4003000-0xD40033FF 0xFFF80000-0xFFFFFFFF 0xE0000000-0xE03FFFFF 0xE0000000-0xE03FFFFF 0x0000-0x0FFF 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF 0xFFEFE000-0xFFEFEFFF 6–18 Table 6-10 System Memory Map System Function (shipping configuration) PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge...
Page 200 System Memory Map (Continued) Memory Map Address (hex) 0xF2C00000-0xF6BFFFFF 0xD4206000-0xD4207FFF 0xD4209000-0xD42090FF 0xD4208C00-0xD4208CFF 0xD4208800-0xD42088FF 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xD6000-0xD7FFF 0xDC000-0xDDFFF 0xDD000-0xDDFFF 0xE0000-0xFFFFF 0x40000000-0xFFFFFFFF Maintenance and Service Guide Table 6-10 System Function (shipping configuration) Texas Instruments PCIxx21/x515 Cardbus Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller...
Page 201: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the computer. The four Phillips PM3.0×3.0 screws (Table A-1) used to secure the hard drive bracket to the hard drive. The remainder of the screws listed in this appendix are available in the Screw Kits, spare part numbers 434983-001 (for use with computers using Intel processors) and the Display Screw Kit, spare part number 431400-001.
Page 202 Screw Listing Where used: 6 screws that secure the hard drive bracket to the hard drive (documented Section 5.4) Phillips PM3.0×3.0 Screw Locations A–2 Table A-1 Phillips PM3.0×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 3.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 203 Phillips PM2.0×5.0 Captive Screw Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Three screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.6) Phillips PM2.0×5.0 Captive Screw Locations...
Page 204 Screw Listing Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.0×3.0 Screw Locations A–4 Table A-3 Phillips PM2.0×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 205 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width...
Page 206 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: One screw that secures the num lock board to the switch cover (documented in Section 5.10) Phillips PM2.0×3.0 Screw Location A–6 Table A-3 Color Qty. Length Silver 3.0 mm Maintenance and Service Guide Head Thread Width...
Page 207 Phillips PM2.0×3.0 Screw (Continued) Where used: One screw that secures the power button board to the computer (documented in Section 5.12) Phillips PM2.0×3.0 Screw Location Maintenance and Service Guide Table A-3 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 208 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the display hinges to the display panel (documented in Section 5.13) Phillips PM2.0×3.0 Screw Location A–8 Table A-3 Color Qty. Length Silver 3.0 mm Maintenance and Service Guide Head Thread Width...
Page 209 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the Bluetooth module to the system board (documented in Section 5.16) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 210 Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Three screws that secure the keyboard to the computer (documented in Section 5.11) Phillips PM2.5×7.0 Screw Locations A–10 Table A-4 Phillips PM2.5×7.0 Screw Color Qty.
Page 211 Phillips PM2.5×7.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.13) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 212 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 8 screws that secure the display bezel to the display assembly (documented in Section 5.13) Phillips PM2.5×7.0 Screw Locations A–12 Table A-4 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width...
Page 213 Phillips PM2.5×7.0 Screw (Continued) Where used: 9 screws that secure the top cover to the computer (documented in Section 5.14) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 214 Screw Listing Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.5×10.0 Screw Locations A–14 Table A-5 Phillips PM2.5×10.0 Screw Color Qty. Black Length Thread 10.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 215 Where used: 4 screws that secure the display panel to the display enclosure (documented in Section 5.13) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-6 Phillips PM2.5×5.0 Screw Color Qty. Silver Screw Listing Length Thread 5.0 mm 2.5 mm Head Width 5.0 mm...
Page 216 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 6 screws that secure the top cover to the base enclosure (documented in Section 5.14) Phillips PM2.5×5.0 Screw Locations A–16 Table A-6 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
Page 217 Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the top cover to the base enclosure (documented in Section 5.14) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-6 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 218 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Two screws that secure the audio board to the base enclosure (documented Section 5.15) Two screws that secure the USB/power connector board to the base enclosure (documented in Phillips PM2.5×5.0 Screw Locations A–18 Table A-6 Color...
Page 219 Phillips PM2.5×5.0 Screw (Continued) Where used: 4 screws that secure the fan/heat sink assembly to the system board (documented in Section Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-6 Color Qty. Silver 5.20) Screw Listing Length Thread 5.0 mm 2.5 mm Head Width...
Page 220 Screw Listing Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section Phillips PM2.0×4.0 Screw Locations A–20 Table A-7 Phillips PM2.0×4.0 Screw Color Qty. Silver 5.13) Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 221 Where used: 3 screws that secure the top cover to the base enclosure (documented in Section 5.14) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-8 Phillips PM2.5×4.0 Screw Color Qty. Silver Screw Listing Length Thread 4.0 mm 2.5 mm Head Width 5.0 mm...
Page 222 Screw Listing Phillips PM2.5×4.0 Screw (Continued) Where used: 4 screws that secure the ExpressCard assembly to the system board (documented in Section 2 screws that secure the system board to the computer (documented in Section 5.19) Phillips PM2.5×4.0 Screw Locations A–22 Table A-8 Color...
Page 223 Where used: 2 screws that secure the top cover to the base enclosure (documented in Section 5.14) Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide Table A-9 Phillips PM2.0×6.0 Screw Color Qty. Black Screw Listing Length Thread 6.0 mm 2.0 mm Head Width 5.0 mm...
Page 225: Recovering System Information
Backup and Recovery in Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Backing up your information regularly to protect your important system files.
Page 226: Backing Up Your Information
Backup and Recovery in Windows XP Backing Up Your Information When to Back Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Backup Suggestions ■...
Page 227: Using System Restore Points
Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 228: Restoring To A Previous Date And Time
Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens.
Page 229 ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Page 230: Reinstalling Software Programs And Drivers
Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Page 231: Reinstalling Programs From Discs
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Page 232: Recovering From The Recovery Discs
Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
Page 233 If you want to perform a destructive recovery: ✎ A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b.
Page 234: Updating Reinstalled Software
Backup and Recovery in Windows XP 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software.
Page 235: Windows Vista
Backup and Recovery in Recovering System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Back up your information regularly to protect your important system files.
Page 236 Backup and Recovery in Windows Vista Backing up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Page 237 Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 238 Backup and Recovery in Windows Vista Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Maintenance > System.
Page 239 ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1.
Page 240 Backup and Recovery in Windows Vista ■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings. Reinstalling Preinstalled Programs and Drivers 1.
Page 241 Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. ✎...
Page 242 Backup and Recovery in Windows Vista ❏ Restart the computer and press for recovery” message is displayed on the screen. Then select Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. 3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The Recovery Manager Advanced Options menu provides the...
Page 243 Backup and Recovery in Windows Vista Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start >...
Page 244 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
Page 245 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
Page 246 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 247 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 248 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide D–5...
Page 249 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D–6 Maintenance and Service Guide...
Page 250 Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D–7...
Page 251 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D–8 Maintenance and Service Guide...
Page 252 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
Page 253 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 254 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D–1 1...
Page 255 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 256 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
Page 257 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
Page 258: Connector Pin Assignments
Connector Pin Assignments Signal +5 VDC Data – Maintenance and Service Guide Table D-1 Universal Serial Bus Signal Data + Ground E–1...
Page 259 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused E–2 Table D-2 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 260 Signal TV-Ground TV-CVBS TV-Ground TV-Ground Maintenance and Service Guide Connector Pin Assignments Table D-3 S-Video-Out Signal TV-CD TV-Ground TV-YD E–3...
Page 261: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog E–4 Table D-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 262 Signal Unused Ring Maintenance and Service Guide Table D-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments E–5...
Page 263 Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel E–6 Table D-6 Audio-In (Microphone) Table D-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...
Page 264: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 265: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries and regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■...
Page 266 Country/Region-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Page 267 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 268 1394 port 1–9 AC adapter, spare part numbers 3–27 analog TV tuner, spare part number 3–27 Antenna Adapter - DVB-T, spare part numbers 3–28 arrow keys 1–13 audio board removal 5–48 spare part numbers 3–8 3–37 3–38 audio board cable, removal 5–60 audio troubleshooting 2–31 audio-in (microphone) jack...
Page 269 right-side 1–10 top 1–14 composite S-Video and audio input cable, spare part number 3–27 computer feet, locations 5–10 Computer Setup Advanced Menu 2–7 File Menu 2–5 Security Menu 2–6 Tools Menu 2–6 computer specifications 6–1 connector pin assignments external monitor D–4 headphone D–6 microphone D–6 monitor D–4...
Page 270 drive light 1–7 drives, preventing damage 4–3 DVB-T TV Tuner, spare part numbers 3–35 DVBTV tuner, spare part number 3–27 DVD/CD-RW Combo Drive OS loading problems 2–30 precautions 4–3 removal 5–20 spare part number 3–10 3–24 3–37 specifications 6–8 DVD±RW/R and CD-RW Combo Drive OS loading problems 2–30 precautions 4–3...
Page 271 hard drive OS loading problems 2–26 precautions 4–3 removal 5–6 spare part numbers 3–10 3–24 3–36 3–40 3–41 specifications 6–4 hard drive bay 1–21 Hard Drive Bracket Kit, spare part number 3–24 hard drive bracket, removal 5–9 hard drive cover illustrated 3–25 removal 5–7 HDMI port 1–9...
Page 272 microphone jack location 1–7 pin assignments D–6 Mini Card module removal 5–15 spare part numbers 3–12 3–14 3–16 3–31 3–32 3–35 5–15 modem jack location 1–9 pin assignments D–5 modem, troubleshooting 2–36 monitor port location 1–8 pin assignments D–4 mouse, spare part number 3–27 3–28 network jack...
Page 273 rear components 1–8 recovering from partition on hard drive Windows Vista C–7 Windows XP B–8 recovering from the recovery discs Windows Vista C–7 Windows XP B–8 remote control spare part numbers 3–40 3–41 remote control, spare part numbers 3–27 removal preliminaries 4–1 procedures 5–1 replacement...
Page 274 spare part numbers 3–8 3–35 3–39 5–57 system DMA 6–12 tools required 4–1 top components 1–14 1–18 top cover removal 5–42 spare part numbers 3–5 3–40 5–42 TouchPad 1–19 TouchPad buttons 1–19 TouchPad horizontal scroll zone 1–19 TouchPad light 1–19 TouchPad on/off button 1–19 TouchPad vertical scroll zone 1–19...
Page 275 wireless antenna removal 5–40 spare part number 3–22 3–36 5–40 wireless laser mouse, spare part numbers 3–27 wireless light 1–7 wireless switch 1–7 workstation precautions 4–6 Maintenance and Service Guide 3–35 Index Index–8...
Page 276 Index Maintenance and Service Guide Index–9...
Page 277 Index Maintenance and Service Guide Index–10...
Page 278 Index Maintenance and Service Guide Index–1 1...

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HP Compaq Presario,Presario V6000 Maintenance And Service Manual

Table of Contents

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Disassembly Sequence Chart (Continued)

Quick Links

Chapters

Troubleshooting

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Summary of Contents for HP Compaq Presario,Presario V6000

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Table of Contents