Summary of Contents for HP StorageWorks Ultrium 960
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HP StorageWorks 1/8 Tape Autoloader User and Service Guide Ultrium 960, Ultrium 448, Ultrium 460, Ultrium 230, DLT VS80, SDLT 320 Part number: AF204-96001 Second edition: April 2005...
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Hewlett-Packard. The information is provided “as is” without warranty of any kind and is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
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This design houses up to eight cartridges in a compact 2U form factor. The HP StorageWorks 1/8 Ultrium 960 and Ultrium 448 Tape Autoloader models and the DLT VS80 Tape Autoloader model occupy one SCSI target address and use dual LUNs for the tape drive and autoloader robotic (see also ”SCSI host bus adapters...
SE SCSI bus, or if there are SE devices attached to the same SCSI bus, the autoloader’s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. For these reasons, HP strongly recommends that you do not use a SE SCSI bus with the 1/8 Tape Autoloader.
Autoloader product overview Figure 1 Front panel overview Number Description Power switch Mailslot Front panel LEDs Front panel LCD screen Control keys Figure 2 Rear panel overview Number Description 68-pin HD SCSI connectors Fan vent Power connector Installing the autoloader...
Choosing a location Choose a location that meets the following criteria: Table 8 Location criteria Criteria Definition Standalone requirements Select a location that is flat, sturdy, level, and close to a host server. Do not place the autoloader on the floor or other carpeted surfaces.
Confirm that you have received the following: • SCSI cable • SCSI terminator • Power cable • Documentation kit • Documentation CD • Installation Poster • HP OpenView Storage Data Protector Installation Instructions • HP Worldwide Warranty • HP Safety Guide Installing the autoloader...
Rack mount kit (optional) If you purchased the optional rack mount kit, verify that you have received the following components: Figure 4 Rack mount kit components Number Description Screws and clip nuts Mounting brackets Mounting rails Ultrium 960, Ultrium 448, Ultrium 460, Ultrium 230, DLT VS80, SDLT 320...
Installing the autoloader into a rack (optional) The autoloader fits all standard 19-inch racks, taking up 2U of space. To install the autoloader into a rack, install the mounting brackets on both sides of the autoloader and the rails in the selected rack location.
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• The correct orientation of the left rail is shown in Figure 6. Repeat this procedure for the right rail. Figure 6 Installing rails in the rack (left side shown) Ultrium 960, Ultrium 448, Ultrium 460, Ultrium 230, DLT VS80, SDLT 320...
SCSI host adapter for detailed instructions. NOTE: The host bus adapter used with the HP StorageWorks 1/8 Ultrium 460, Ultrium 960 and Ultrium 448 Tape Autoloaders should be SCSI-3 LVDS. To ensure optimum performance we recommend an Ultra320 HBA for the Ultrium 960 Tape Autoloader and an Ultra160 or higher HBA for the Ultrium 448 and 460 Tape Autoloaders.
3) an unapproved power cord could fracture resulting in the internal contacts being exposed, which potentially could subject the user to a shock hazard. HP disclaims all liability in the event a non-HP approved power cord is used.
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NOTE: The host bus adapter should be LVDS. A SE SCSI host bus adapter will work, but will severely degrade performance. If there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance. Never attach the Ultrium 960 Tape Autoloader to a SE SCSI bus.
Make sure that your backup application supports the SCSI host adapter. • For HP StorageWorks 1/8 DLT VS80, Ultrium 960 and Ultrium 448 Tape Autoloader models make sure that LUN scanning is enabled on the SCSI host adapter (see also ”LUN...
Operating the autoloader Operator’s panel overview The operator's panel consists of four LEDs, four buttons, and a 2-line by 16-character LCD screen. The operator's panel provides everything you need to monitor autoloader status and control all of its functions. The display defaults to the Home screen. The Home screen consists of the autoloader status on the top line and the current cartridge inventory on the second line.
If the tape drive has a cartridge loaded, the top line displays: Drive ready or Drive loaded. The cartridge currently loaded in the drive is indicated by an alternating black block and the slot number. This display can also indicate that the specified cartridge is being loaded, unloaded, imported, or exported.
Table 9 LEDs Color Description Media Attention Amber Illuminated if the tape drive has detected a cartridge or tape fault. Recommended action is to export the cartridge from the autoloader. Doing so turns off the LED. See ”Exporting tape cartridges” on page 30. If a particular cartridge causes these symptoms repeatedly, that cartridge may be defective.
To access Offline mode From the Home screen, press + or - until Go Offline displays on the top line of the LCD screen. Press Enter to select. You can either use the menu to Go Online again or the autoloader will automatically revert to online mode, if it receives no further commands from the Operator’s Control Panel for three minutes.
Understanding the menu structure (all other models) This menu structure is available for all Tape Autoloader models except the Ultrium 960 and Ultrium 448 Tape Autoloaders, which are described on page 25. Figure 12 Operator’s panel menu structure (other models) Ultrium 960, Ultrium 448, Ultrium 460, Ultrium 230, DLT VS80, SDLT 320...
Using tape cartridges CAUTION: Do not degauss HP Ultrium data cartridges! Ultrium data cartridges are pre-recorded with a magnetic servo signal. This signal is required in order to use the cartridge with the Ultrium 460, Ultrium 960 and Ultrium 448 Tape Autoloader. Keep magnetically charged objects out of close range.
C7978A NOTE: The HP Ultrium StorageWorks 960 tape drive includes support for both rewriteable and WORM data cartridges. Write-Once, Read-Many (WORM) data cartridges provide an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge. The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge, but the user will be unable to erase or overwrite data on the cartridge.
This operation imports a cartridge into a specific empty slot on the carousel. To import tapes into the autoloader: Make sure the write-protect switch is set as desired for each data cartridge (see ”Write-protecting tape cartridges” on page 32). Ultrium 960 and Ultrium 448: From the Home Screen, press + or - until Go Offline displays on the top line of the LCD screen.
Press + or - until the desired slot number displays on the LCD screen and press Enter. You are not given the option to export from an empty slot, and you cannot export directly from the drive. When Remove Cartridge displays on the LCD screen and the cartridge is ejected through the mailslot, remove the exported cartridge from the autoloader and press Enter.
Status messages will be displayed while the cartridge is loading. Ultrium 960 and Ultrium 448: Drive Ready will be displayed when the operation is complete. All other models: Drive Stopped will be displayed when the operation is complete. Unloading tape cartridges This option unloads the cartridge from the tape drive into its original slot.
Maintaining cartridges CAUTION: Do not degauss HP Ultrium data cartridges! These data cartridges are pre-recorded with a magnetic servo signal. This signal is required in order to use the cartridge with the Ultrium 960, 448 or 460 tape drive. Keep magnetically charged objects out of close range.
Ready LED blinks. CAUTION: Use the correct cleaning cartridge for your Tape Autoloader model. All cartridges are www.hp.com/go/storagemedia available at • Use only Ultrium Universal cleaning cartridges in any 1/8 Ultrium Tape Autoloader •...
If the carousel is not full, the autoloader will select the first available slot and prompt you to insert a cleaning cartridge. Insert the cleaning cartridge into the autoloader mailslot. During the cleaning process, which can take several minutes, the LCD screen displays Drive Cleaning. CAUTION: If the cartridge is not a valid cleaning cartridge, the LCD screen will display Invalid...
Autoloader administration Configuring the autoloader The Configuration menu provides access to the following autoloader configuration options: • Resetting the autoloader • Changing SCSI IDs • Setting autoloader mode • Updating firmware from tape To access the Configuration menu: Ultrium 960 and Ultrium 448: From the Home Screen press + or - until Go Offline displays on the top line of the LCD screen.
This option changes the SCSI IDs that the autoloader uses. • The HP StorageWorks 1/8 Ultrium 960 and Ultrium 448 Tape Autoloader models and the DLT VS80 Tape Autoloader models occupy one SCSI ID. The default SCSI ID is 5. Change a SCSI ID only if there is another device already assigned to this ID, •...
NOTE: If you changed the SCSI ID, you must also cycle power on the host server and reconfigure your backup software before you can use the autoloader. Consult your hardware and software manuals for more information. Autoloader operating modes Overview The operating mode is set based on whether you have automation software controlling cartridges in the autoloader, when it is in Random mode, or if you are manually loading and unloading cartridges using the autoloader Operator’s Panel controls, when it is in Stacker or Sequential mode.
When the first tape is full or unloaded for any reason, the autoloader automatically removes the tape from the drive, puts it in its original slot, then loads the next available higher numbered slot. To further determine how you want tapes loaded into the autoloader’s tape drive while in Sequential mode, you can set Loop (1/8 Ultrium 960 and Ultrium 448) or Circular (all other models) and Autoload options from the autoloader front panel.
Firmware from Web under the File menu. Click the desired firmware revisions for the autoloader that you would like to download firmware to, and then click Download. The firmware file is copied into the HP Library & Tape Tools firmware folder.
NOTE: To update the firmware for the autoloader robotics, a SCSI diagnostic utility is needed, such as HP Library & Tape Tools. To use this option: Ultrium 960 and Ultrium 448: From the Home Screen, press + or - until Go Offline displays on the top line of the LCD screen.
Running the autoloader system test The System Test option cycles the autoloader through the process of loading, calibrating, and unloading all cartridges in the carousel. Running a System Test verifies the basic operational soundness of the autoloader and tape drive. In the DLT VS80 Tape Autoloader, the System Test continues indefinitely until you press Cancel.
View error log or event log This option provides access to the most recent autoloader errors and events (see Table 15 page 26 for a description of error codes). This information is stored in the error log (Ultrium 960 and Ultrium 448 models) or event log (all other models). To use this option: From the Home screen or Main menu, press + or - until Information displays on the top line of the LCD screen.
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To use this option: From the Home screen or Main menu, press + or - until Information displays on the top line of the LCD screen. Press Enter to access the available options. Ultrium 960 and Ultrium 448 only: Press + or - until Loader Info displays on the top line of the LCD screen.
Generate a detailed support file that can be e-mailed or faxed to your support representative for analysis The HP Library & Tape Tools diagnostic provides an intuitive graphical user interface with integrated context-sensitive help. It can be downloaded free of charge from www.hp.com/support/TapeTools.
Compatibility: Ensure that the autoloader is compatible with the SCSI host adapter and backup application you plan to use. For a list of compatible SCSI adapters and application software, check with your SCSI host adapter manufacturer, backup application vendor, or the HP support website at www.hp.com/support.
NOTE: The host bus adapter for the 1/8 Ultrium 448, Ultrium 460, Ultrium 960 and SDLT 320 Tape Autoloaders should be SCSI-3 LVDS. A single-ended SCSI host bus adapter will severely degrade performance. Also, if there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance.
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Problem Solution Tape Movement Tape stuck in drive. Power cycle the autoloader, allow it to complete initialization, which in rare cases can take as long as 10 minutes, and then retry unloading the tape using the autoloader operator’s panel controls. Allow the tape drive to complete all operations.
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Problem Solution Cannot write to or read from • Make sure that the cartridge is write enabled (move the tape. write-protect switch to the enabled position). • Make sure you have the appropriate data cartridge for your 1/8 Tape Autoloader model. •...
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Problem Solution SCSI ID Changed drive SCSI ID, but the • Make sure that all SCSI devices on the same bus have unique host server does not recognize ID numbers. the new ID. • If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are available.
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Problem Solution Cleaning Cannot load the cleaning • For all 1/8 Ultrium Tape Autoloaders, make sure you are using cartridge. an Ultrium universal cleaning cartridge. (See ”Cleaning the Tape Drive” on page 43.) • For the 1/8 SDLT 320 Tape Autoloader, make sure you are using the Super DLTtape cleaning cartridge.
56). Removing stuck tapes from slots NOTE: Contact your HP support representative if a cartridge is stuck in the drive. In the event of a severe mechanical problem with the autoloader or circumstances require you to remove cartridges: Move the power switch on the front panel to the OFF position. You may need to use the tip of a pen or similar item to move the power switch.
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NOTE: Use caution and light force when removing the cartridge carrier as the tab is fragile and could be damaged in this procedure. To remove a cartridge carrier, gently lift the cartridge carrier just above the belt and rotate it approximately 90 degrees counterclockwise to disengage the tab from the belt (see Figure 18 Figure...
Carefully pull the cartridge lock release lever as shown in Figure 20 away from the cartridge carrier allowing the cartridge to slide out of the carrier. Figure 20 Pull cartridge lock release lever After removing the cartridges from the desired carriers, reinstall each carrier by placing it on the belt and rotating it clockwise until the tab engages with the belt.
Press + or - until Error Log (Ultrium 960 and Ultrium 448) or View Event Log (all other models) displays on the LCD screen. Press Enter to access the most recently logged error message. Press + or - to display each error in the log. Press Cancel when done.
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A description of each of the error codes is provided in the following table. Table 18 Main Error codes Error Code Description Details Invalid command error This error indicates that the autoloader received an undefined command or an invalid parameter to a command. This is most likely caused by software, a diagnostic or the driver.
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Reserved Contact your technical support representative. Recovered loader error Loader error recovery successful. HP Library & Tape Tools can provide details of the original loader error. Retrys are often associated with bus resets since it takes longer to complete a command that was retried.
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Table 18 Main Error codes Error Code Description Details Cartridge load error A failure occurred while trying to load a cartridge from its slot to the drive. Run the System Test from the Diagnostic menu. If the error recurs, contact your technical support representative.
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Table 18 Main Error codes Error Code Description Details Gripper position error Gripper unable to reach position. Run the System Test from the Diagnostic menu. If the error recurs, contact your technical support representative. Cartridge pick error Error occurred while trying to pull a cartridge from the drive or a carousel slot.
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VS80: Drive bug-checked Cycle power on the autoloader and attempt the operation again. If the error recurs, contact an HP support representative. Ultrium/SDLT: Drive has Make sure that the unit is in an environment recorded an over-temperature...
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Table 18 Main Error codes Error Code Description Details VS80: Autoloader did not load Cycle power on the autoloader and attempt cartridge currently in tape drive the operation again. If the error recurs, contact your technical support representative. Ultrium/SDLT: Generic Drive response error Drive broken, needs repair Cycle power on the autoloader and attempt...
Error subcode description Table 19 Error subcodes Error Subcode Description No error Communication timeout Length expired before getting expected character Any other kind of driver error Start pattern missing Sequence enumeration error Packet length error Checksum mismatch End pattern missing Drive busy - command rejected General drive error Byte stuffing error...
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Table 19 Error subcodes Error Subcode Description Belt position error at move to carrier 4. Belt position error at move to carrier 5. Belt position error at move to carrier 6. Belt position error at move to carrier 7. Belt position error at move to carrier 8. Belt position error at move to carrier 9 (optional).
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Table 19 Error subcodes Error Subcode Description Error in slider adaption. Door open error. Door open position not reached. Door close error. Door close position not reached. Door repetitions error. Door close repetitions reached. Axis initialization error. Initialization of all axis not successful. Carrier position error.
8 data cartridges Compressed: 6.4 TB (2:1 compression) Maximum data transfer rate Native: 80 MB/s (288 GB/hour) Compressed: 160 MB/s (576 GB/hour (2:1 compression) Drive type HP Ultrium 960 drive Number of slots MSBF 500,000 swaps Interface Ultra320 SCSI LVD...
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Compressed: 1.6 TB (assuming 2:1 compression) Maximum data transfer rate Native: 15 MB/s (54 GB/hr.) Compressed: 30 MB/s (108 GB/hr.) (assuming 2:1 compression) Drive type HP Ultrium 230 drive Number of slots MSBF 250,000 swaps Interface Ultra2 SCSI LVD/SE 1/8 Tape Autoloader Ultrium 460 Maximum storage capacity Native: 1.6 TB...
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Characteristic Specification MSBF 250,000 swaps Interface Ultra2 SCSI LVD/SE 1/8 Tape Autoloader SDLT 320 Maximum storage capacity Native: 1.28 TB 8 data cartridges Compressed: 2.56 TB (assuming 2:1 compression) Maximum data transfer rate Native: 16 MB/s (57.6 GB/hr.) Compressed: 32 MB/s (115.2 GB/hr.) (assuming 2:1 compression) Drive type SDLT 320...
Environmental specifications Table 22 Autoloader Environmental Specifications Characteristic Specification Temperature Operating 10º to 35º C Non-operating -40º to 60º C Recommended operating temperature 20º to 30º C Temperature shock immunity - maximum rate of change 10º C per hour Humidity Operating 20% to 80% RH non-condensing Non-operating...
The rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or FCC ID on the label. The HP StorageWorks 1/8 Tape Autoloader is a Class B device (see Class B equipment).
3) an unapproved power cord could fracture resulting in the internal contacts being exposed, which potentially could subject the user to a shock hazard. HP disclaims all liability in the event a non-HP approved power cord is used.
In addition, the diameter of the wire must be a minimum of 1.00 mm or 18 AWG. If you have questions about the type of power cord to use, contact an HP authorized service provider.
Taiwan Battery Recycle Statement Disposal of Waste Equipment Notices for the Europe Union Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
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Para obter mais informações sobre locais que reciclam esse tipo de material, entre em contato com o escritório da HP em sua cidade, com o serviço de coleta de lixo ou com a loja em que o produto foi adquirido.
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Verwijdering van afgedankte apparatuur door privé-gebruikers in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval. U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur.
Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your HP authorized reseller.
Index drive type interface accessories number of slots authorized reseller, HP storage capacity autodetect mode automatic mode autoloader registration autoloader accessories backup application autoloader reset SCSI autoloader specifications boot straps, using autoloader specifications, SDLT 320 bulk exchanging cartridges data transfer rate...
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DLT VS80 Subscriber’s choice web site drive cleaning technical support HP Library & Tape Tools 21, electrostatic damage prevention electrostatic discharge (ESD) protection electrostatic discharge. See ESD SCSI error codes importing cartridges...
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Subscriber’s choice, HP transporting system physical specifications preventing electrostatic discharge to power source powering on preventing electrostatic damage tape media specifications product components...
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HP storage HP Subscriber’s choice work mat, static-dissipating wrist straps specifications using write protecting tapes...