Instruction Manual
Washer Dryer
Front Loading
Model
BD-D120XGV
BD-D100XGV
BD-D120GV
BD-D100GV
Thank you for purchasing a Hitachi front loading Washer
Dryer.
Please read this Instruction Manual carefully for proper
operation of the machine.
Please keep this Instruction Manual for future reference.
Contents
Preparation for use
Parts and Accessories ...................................
Safety Instructions .........................................
LAN function ...................................................
Control Panel and Display .............................
Use with smartphones ...................................
Before You Start Washing .............................
Operation
How to Use the Washer Dryer .......................
your Smartphone ............................................
How to View the App ......................................
App version information ................................
Checking the MAC address ...........................
Program Overview ..........................................
How to Use the Washer Dryer .......................
Maintenance
Convenient Usage ..........................................
In Case of Emergency ....................................
Care and Maintenance ...................................
Troubleshooting .............................................
Error Codes .....................................................
For household use only
EN
3CS, ASIA
ONLY
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Table of Contents
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Summary of Contents for Hitachi BD-D120XGV

  • Page 1: Table Of Contents

    In Case of Emergency ........Care and Maintenance ........Troubleshooting ..........Error Codes ............. Specifications ..........For household use only Thank you for purchasing a Hitachi front loading Washer Dryer. 3CS, ASIA ■ Please read this Instruction Manual carefully for proper ONLY operation of the machine.
  • Page 2: Environmentally Friendly Waste Disposal

    Environmentally Friendly Waste Disposal Disposing of the packaging The shipping package has protected your new washer dryer on its way to your home. All materials are ecologically harmless and recyclable. Please contribute to a better environment by disposing of packaging materials in an environmentally conscious manner.
  • Page 3: Parts And Accessories

    Parts and Accessories Dispenser Dispenser For model : BD-D120XGV/BD-D100XGV For model : BD-D120GV/BD-D100GV Fabric Softener Dispenser Fabric Softener Dispenser Powder Detergent/Powder Bleach/ Liquid Detergent/Fabric Softener Cover Liquid Detergent Dispenser for Fabric Softener Dispenser for Prewash the Auto dosing function Powder Detergent/Powder Bleach/ Max.600ml...
  • Page 4: Safety Instructions

    Safety Instructions This washer dryer is designed for home use only. Before operating the washer dryer, please read these safety instructions carefully. ■ This appliance is intended to be used in household and similar applications. – staff kitchen areas in shops, offices and other working environments. –...
  • Page 5 Power source and cord ■ Do not insert the plug with a wet hand. This could cause an electric shock. ■ Use the rated mains voltage and do not connect another plug at the same socket. Using the washer dryer plug together with other electrical systems may cause overheating in the plug and result in fire.
  • Page 6 Do not install the washer dryer in an area with a temperature above 40°C or near heating equipment. If liquid detergent or fabric softener is still in the dispenser solution may deteriorate. (For model : BD-D120XGV/BD-D100XGV) ■ Do not dry unwashed items in the appliance.
  • Page 7: Precautions For Using The Wireless Lan Function

    Please read this manual and the "Safety Precautions" in the instruction manual supplied with this product to ensure correct usage. The following precautions are to be observed to prevent injury to the user or other persons or property damage. Please read the precautions in this manual carefully before using the product correctly.
  • Page 8 Precautions for using the wireless LAN function (Continue) ■ Wireless LAN Router Connection to all wireless LAN routers and wireless LANs in residential environments cannot be ● guaranteed. Radio reception may be lost or interrupted in buildings made of concrete, steel, or metal, near ●...
  • Page 9 For further information on the terms and conditions of use of this software module, please refer to the following URL Since it is a regulation by a third party other than our company, the original (English) will be posted. For Singapore https://kadenfan.hitachi.co.jp/app/sgp/cs-en/license.html For Hong Kong https://kadenfan.hitachi.co.jp/app/hkg/ct-en/license.html...
  • Page 10: How To Install The Washer Dryer

    How to Install the Washer Dryer The symbol M is for checking whether you install the washer dryer correctly. ● Safety Instructions M The washer dryer is heavy. Use caution when lifting it. M When lifting the washer dryer, do not hold the door or adjustable leg. Lift the washer dryer with two persons holding the bottom by one hand and the back of the washer dryer by the other hand.
  • Page 11 The symbol M is for checking whether you install the washer dryer correctly. ● Removing the transport bolts M Remove the four transport bolts using the spanner (P. 3; Packed-In Accessories). After that, insert the cover caps at these positions. M The transport bolts must always be removed before using the washer dryer for the first time and must be retained for any subsequent transport (e.g.
  • Page 12 How to Install the Washer Dryer (Continue) The symbol M is for checking whether you install the washer dryer correctly. ● Connecting the water supply Water supply hose ● M Optimum water pressure is 0.03-0.8MPa. M Do not connect to the mixer tap of an unpressurised hot-water apparatus. M Use a horizontal tap.
  • Page 13 The symbol M is for checking whether you install the washer dryer correctly. ● M Make sure that the union nut between the water supply hose and main unit is tightly screwed. M Turn the tap on to check if the water supply hose is properly connected before starting. If it is loosely connected, water leakage may occur.
  • Page 14 How to Install the Washer Dryer (Continue) The symbol M is for checking whether you install the washer dryer correctly. ● Connecting the power M Connect the washer dryer to an alternating current via a correctly installed earthed socket only. M The mains voltage must correspond to the voltage specification on the washer dryer.
  • Page 15 Checking after installation After installation is completed, perform a trial operation following the procedure below and confirm that there is no unusual sound or water leakage and that water drains smoothly. Trial Operation Procedure 1. Gradually turn on the tap. You can thus prevent sudden rise in water pressure being applied to the washer dryer.
  • Page 16: Control Panel And Display

    20 minutes, the washer dryer automatically switches itself off. (For model : BD-D120XGV/BD-D100XGV. In the case of selecting the unit to be in the remote status If no program is selected or no button is pressed for 23 hours, the washer dryer automatically switches itself off.)
  • Page 17 Enables timed drying setting from 30 minutes to 2 hours. While you press this button, Time Dry button drying time and the symbol is shown on the display. If display show nothing, it mean that drying time is automatic. * When you want to use this function, you must set the operation mode to Wash/Dry mode or Dry mode.
  • Page 18 Fabric Softener button washing process. This function cannot operate in the Tub Wash, Hot Tub Wash, For model : and Spin. BD-D120XGV When you want to change the input amount page 34 BD-D100XGV Press this button when want to put liquid detergent into tub automatically during Liquid Detergent button washing process.
  • Page 19: Use With Smartphones

    Smartphones that do not support the wireless LAN function cannot be used. Tablet devices are not guaranteed to work. Please check the following website or the code on the right for compatible OS versions. https://www.homeappliances.hitachi.com/global/app/wash/series02/ Connection diagram Wireless LAN router...
  • Page 20 The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. 1. Install the application on your smartphone. Install the Hitachi Washer application. (hereinafter Dedicated the "Application") Hitachi Washer Android iPhone Open “Google Play”...
  • Page 21 ●●●●●●●● ●●●●●● Step 6 Enter the Step 10 email Tap "Login". verification code. Step 8 Tap "Complete". Step 7 Tap "Done". Step 9 After registration is complete. Enter your email and password to login. 4. Connect your smartphoneto a wireless LAN router. From the application screen, go to the Wi-Fi settings screen on your smartphone and connect your smartphone to the wireless LAN router.
  • Page 22 Use with smartphones (Continue) Connecting (pairing) with your smartphone. Simple connection NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. Operate the application on the smartphone. Check the wireless LAN router to which your smartphone is connected to.
  • Page 23 Operate the application on the smartphone. Please wait a moment while the pairing process is completed. Follow the on-screen instructions to set the name of the unit and the user name. Step 1 Set the unit name and user name (Half-width symbols, such as*, /, and ( cannot be used and number of words should br within 16...
  • Page 24 Use with smartphones (Continue) Connecting (pairing) with your smartphone. Manual connection NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. Operate the application on the smartphone. Ensure that your smartphone is connected to the wireless LAN router to which the washer dryer is connected to.
  • Page 25 Operate the application on the smartphone. Follow the on-screen instructions to connect your smartphone to the washer dryer. When the following screen is displayed in the application, go to the Wi-Fi setting screen of your smartphone and select the SSID of the washer dryer (Example : Model name_******). The operation and setting screen on your smartphone may vary depending on the model and ●...
  • Page 26: Before You Start Washing

    BD-D120GV/BD-D100GV) ■ If use Prewash program. Please on Auto dosing function, washer dryer will appropriate input amount is automatically (For model BD-D120XGV/BD-D100XGV) ■ The detergent and any additives must be poured into the appropriate dispenser. Page 3 : Parts and Accessories (Detergent Dispenser).
  • Page 27: How To Use The Washer Dryer

    How to Use the Washer Dryer Sort and load the laundry ■ Sort the laundry according to type of fabric, care label symbol, color and degree of soiling. Page 26 : Preparation of the washing. ■ Do not exceed the maximum load. ■...
  • Page 28 Once a program starts, settings cannot be changed except for the spin speed setting of programs other than the Duvet/Spin/Tub Wash/Rinse & Spin/Wool(*)/Hot Tub Wash(*)/ Outdoor(*) programs. * Download program for BD-D120XGV/BD-D100XGV. Pausing a program. Press the Start/Pause button. The washer dryer switches itself off if it is not restarted within 1 hour.
  • Page 29: Control Your Washer Dryer With Your Smartphone

    Control your Washer Dryer with your Smartphone To remotely control your washer dryer from your smartphone, please follow the steps below. If pairing has not been completed, the machine cannot be set to remote control standby. (P.63) Put the remote control in standby Operation of the washer dryer Close the door.
  • Page 30: How To View The App

    How to View the App NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. How to view the initial screen The screen display and other information in the application may change as the application is updated. For detailed instructions, please refer to the in-App instructions.
  • Page 31: When The "New" Symbol Appears In The App Version Information

    When the "NEW" symbol appears in the App version information When the "NEW" symbol is displayed in the version information of the application, you can update the washer dryer's software. ● The update cannot be carried out when the power is off, during operation or during a reservation. ●...
  • Page 32: Checking The Mac Address

    Checking the MAC address NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. You can check the MAC address of your washer dryer in two different ways. If pairing has not been completed You can find the MAC address of washer dryers that have not been paired follow the steps bellow.
  • Page 33: How To Put The Detergent And Softener

    How to put the detergent and softener For BD-D120XGV/BD-D100XGV For BD-D120GV/BD-D100GV Automatic Loading Section Manual Loading Section Pull out the liquid detergent/ Pull out the powder detergent/ fabric softener Dispenser fabric softener Dispenser Cover Powder Detergent/Bleach/Liquid Softener Inlet detergent Inlet (for Main Wash...
  • Page 34 How to put the detergent and softener (Continue) The standard amount setting. It is necessary to set the standard volume (volume used per 30 L of water) according to the liquid detergent or fabric softener used. Liquid detergent and fabric softener cannot be set at the same time. Procedure Press to switch on.
  • Page 35 Setting and unsetting automatic loading Liquid detergent and fabric softener are automatically added every time you wash. You can set the amount of liquid detergent or fabric softener by pressing "More" or "Less". Procedure Press to turn on the power. You can select only "Liquid Detergent"...
  • Page 36: Program Overview

    (*) is the download program for model BD-D120XGV/BD-D100XGV, please download the program from the application to use. (**) The Cotton program is for cotton clothing. Drying synthetic or blended garments in this program may make the garments less dry.
  • Page 37 Spin Setting Selectable Options Temperature Wash/Dry Mode Setting Washing- Auto Self Washing Rinse Timer Rinse Prewash Drying Clean Option Washing- Time Dry Washing Drying Count Hold Drying Cold/ 400-1600 r/min 1200-1600 r/min – 30-90°C No Spin Cold/ 400-1600 r/min 1200-1600 r/min 30-90°C No Spin Cold/...
  • Page 38 BD-D100XGV only) Hazardous gas may be generated. (*) is the download program for model BD-D120XGV/BD-D100XGV, please download the program from the application to use. Dry option can be set to 2 types (Low Temp. and Extra Dry). Time Dry option can set the drying time from 30 minutes to 2 hours.
  • Page 39 Spin Setting Selectable Options Temperature Wash/Dry Mode Setting Washing- Auto Self Washing Rinse Timer Rinse Prewash Drying Clean Option Washing- Time Dry Washing Drying Count Hold Drying Cold/ 400-1600 r/min 1200-1600 r/min – 30-60°C No Spin 400 r/min Cold/30°C – –...
  • Page 40: How To Use The Washer Dryer

    How to use the Washer Dryer Using AI Wash This washer dryer consists of multiple sensors to sense various washing conditions and automatically control the washing method and operating time according to the type of detergent, type of clothing, water hardness, and other conditions.
  • Page 41 Using 60°C Hygiene Program Operation: 1. Open the tap. 2. Put the laundry in the drum, fill detergent/softener and then close the door. 3. Press the Power On/Off button to turn on the power. 4. Press Wash/Dry Mode button to select Wash mode or Wash/Dry mode. 5.
  • Page 42 How to use the Washer Dryer (Continue) Using Duvet Program NOTICE Do not use a laundry net. Otherwise, this will cause a washer dryer to vibrate strongly during dehydration. ● Operation: 1. Open the tap. 2. Put the laundry in the drum by following these instructions: ■...
  • Page 43 4. Press the Special Program button to select Rinse&Spin program (the indicator light on the program button will flash). 5. Press the Start/Pause button to start operation. Using Download Program *BD-D120XGV/BD-D100XGV only **At the shipment from the factory is set Rinse & Spin program. Operation: 1. Open the tap.
  • Page 44 How to use the Washer Dryer (Continue) How to use the Auto Self Clean function 1. Press the Power button to turn on the power. 2. Select a program. 3. Press the Auto Self Clean button, and then press the Start/Pause button. ■...
  • Page 45: Convenient Usage

    (0: 3 hours) Notification sound settings If you perform an invalid operation. (1: On) Setting of the wireless LAN function. (For model BD-D120XGV/ BD-D100XGV) (1 : On) Interior lighting setting (For model BD-D120XGV/BD-D100XGV) After finishing the operation, the lighting will be on for 5 minutes until the glass door is opened.
  • Page 46 The changed contents are remembered even when the power is turned off. To change the setting, do the same operation. Setting of the wireless LAN function (For model BD-D120XGV/BD-D100XGV) You can switch between [Off/On] for the wireless LAN function. When the wireless LAN function is set to [Off], you cannot set the pairing or operate or check the status from a smartphone.
  • Page 47 When disposing or transferring the washer dryer You must erase all registered information to default setting.   Press to turn on the power.   Press and hold at least 3 seconds. ● Numbers are displayed on the remaining time display.  ...
  • Page 48: In Case Of Emergency

    In Case of Emergency In the event of a power outage. The washer dryer features a Fully Auto Restart function. If the power is shut off part way through a wash, the cycle (wash/rinse/spin) at the time is memorized, and when power is restored, the same cycle automatically restarts from the beginning.
  • Page 49: Care And Maintenance

    ● If you are concerned about dirt and odor in the drum, operate the [Tub Wash] or [Hot Tub Wash] (For model BD-D120XGV/BD-D100XGV) programs. – If you want to operate [Hot Tub Wash] please download from the application to use.
  • Page 50 Care and Maintenance (Continue) Care and Maintenance of the Tap water supply. If the tap water supply time becomes too long or [C01] appears on the display, please take care of it. To prevent water splashing, please follow these steps: Close the tap.
  • Page 51 Clean with Hot Tub Wash (*) / Tub Wash program. This program is recommended when you are concerned about the dirt and smell of the drums. How to use the program properly. Operating Program In a case like this Washing tub cleaner to be used time Hot Tub When the drum is dirty or smelly.
  • Page 52 ● When use "Hot Tub Wash" program, do not put the washing tub cleaner because Hazardous gas may be generated. Notice of tub cleaning and maintenance time (For model BD-D120XGV/BD-D100XGV) If you set the notification from the app, the smartphone will be notified when it is time to clean the tub.
  • Page 53 Cleaning the drain filter Drain filter Filter cover Risk of injury! Hot water may come out from the drain tube and drain filter. – Do not open the drain filter when a program is running. – Do not clean the drain filter just after a program using hot water. –...
  • Page 54 Care and Maintenance (Continue) Remove the drain filter.   Turn the drain filter knob about 1 turn to the left.    S lowly pull out the drain filter toward you. ● Residual water may come out, so please receive it with a water receiver. ●...
  • Page 55 Cleaning the liquid detergent and fabric softener dispenser. For model : BD-D120XGV/BD-D100XGV For model : BD-D120GV/BD-D100GV Please take care of it in the following cases. ● Once every 2 to 3 months (approximate). ● When changing the type of liquid detergent or fabric softener used.
  • Page 56 Care and Maintenance (Continue) Clean the cover.   Open the cover, pull it toward you, and remove the hook from the recess.    R inse off dirt on the cover. If it is very dirty, soak it in hot water (about 40°C) for about 10 minutes and wipe it off with a damp cloth.
  • Page 57 Cleaning the liquid detergent and fabric softener route. For model : BD-D120XGV/BD-D100XGV After cleaning the liquid detergent and fabric softener dispenser, clean the liquid detergent/fabric softener route. Set the time to [4 minutes] if you are using automatic loading continuously or to [9 hours] if you are not using automatic loading continuously.
  • Page 58 Care and Maintenance (Continue) Cleaning the fabric softener route. [Preparation] Open the tap. Open the cover of the fabric softener dispenser and fill the dispenser with hot water (about 40°C). Fill with the liquid up to [Max] mark. Close the cover of the fabric softener dispenser. Follow the instructions below to start the cleaning operation.
  • Page 59 Cleaning the liquid detergent and fabric softener dispenser For model : BD-D120GV/BD-D100GV Open the door of the washer dryer. Hold the handle of the liquid detergent dispenser or fabric softener dispenser and pull it straight up to remove it. ● If you tilt the liquid detergent dispenser or fabric softener dispenser, the liquid detergent or fabric softener may spill or drip.
  • Page 60: Troubleshooting

    Troubleshooting In this case Check here Mobile routers are not guaranteed to work. I want to use my Some may not work even if they support IEEE802.11b/g/n (2.4GHz band only). mobile router. To use the App, Please register to use through the application from your smartphone.
  • Page 61 In this case Check here If the washer dryer and the wireless LAN router are far apart, the signal may be weak. Please move the wireless LAN router closer to the washer dryer or use a repeater for the wireless LAN router. Pairing can only be carried out with one device at a time.
  • Page 62 Troubleshooting (Continue) In this case Check here If pairing fails without a " " in Step 1 to Step 4 on the application screen, please try pairing again, paying attention to the following information. If you do not get a " " mark in Step 1 ●...
  • Page 63 In this case Check here When the (communication lamp) on the washer dryer is blinking, the 「    」 machine is preparing for communication, and you will not receive any push notifications. Immediately after switching on the washer dryer, it is in the process of preparing I do not receive any for communication, so please wait a moment.
  • Page 64 ● Washer dryer may be using the ● Deactivate "Remote function" remote function, the door will be locked. (For model BD-D120XGV/ BD-D100XGV) ● When the inside of the drum is ● Wait until the inside of the drum hot due to drying operations, a...
  • Page 65 Problem Possible Cause Solution Rinsing begins ● If there is imbalance in the drum, ● This is not a malfunction. before spinning rinsing restarts automatically to finishes. correct it for safety reasons. The drum stops and ● If there is imbalance in the drum, ●...
  • Page 66 Troubleshooting (Continue) Problem Possible Cause Solution Unusual noise or ● The transport bolts may not have been ● Remove the transport bolts vibration removed. before using. ● The washer dryer may be installed on ● Install the washer dryer on a a sloping or unstable surface.
  • Page 67 Problem Possible Cause Solution The upper right side ● Are you running a drying operation? ● This is not a malfunction. of the machine is The dryer’s heater is located in the warm. upper right side of the machine and may cause that area to be warm during drying operations.
  • Page 68 Troubleshooting (Continue) Problem Possible Cause Solution Uneven or ● Does the wash load include a lot ● When washing items that tangle insufficient drying. of items that tangle easily, such as easily, untangle the laundry trousers and long-sleeve shirts? manually after the spin cycle, and If laundry is dried in a tangled state, then run the drying operation.
  • Page 69: Error Codes

    Drain hose end is set lower than 60 cm. See page 11 for proper height on from drain hose drain hose setting. while washing. ● Failed to update Software update failed. Please unplug and the power the machine supply. software (*) For model BD-D120XGV/BD-D100XGV...
  • Page 70: Specifications

    Specifications Model BD-D120XGV Power supply See the rating plate attached to the rear of the washer Water pressure 0.03-0.8 MPa (0.3-8 kgf/cm Dimensions W 600 mm. x D 650 mm. x H 850 mm. Weight 72 kg. Model BD-D100XGV Power supply...
  • Page 71 Memo...
  • Page 72 3WPL147361...

This manual is also suitable for:

Bd-d100xgvBd-d120gvBd-d100gv

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