Table of Contents
8 Troubleshooting
Tympanic Temperature Problems
Symptoms
The Tympanic Thermometer
does not function.
The Tympanic Thermometer
display is blank.
The temperature reading is
unusually high.
The temperature reading is
unusually low.
Flexible Nurse Call Relay
Symptoms
The INOP message Check
Nurse Call Relay is issued.
The monitor alarmed, and the
Nurse Call is not activated.
Keyboard/Mouse not Functioning
Symptoms
The Keyboard/Mouse
attached directly to the
monitor are not
functioning.
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Possible Cause of Failure
There is no connection either between
the base station and the thermometer,
or the base station and the host
monitor.
The thermometer is defective.
The probe cover is damaged, or not
attached correctly.
The probe, probe cover, or the ear canal
is obstructed.
Cause of Failure
The Flexible Nurse Call Relay I/O
board is defective.
There is an incorrect configuration
present (Relay latency, Relay trigger).
The connection of the cable to the
monitor, or the nurse call system is
defect.
The Flexible Nurse Call Relay I/O
board is defective.
Possible Causes of Failure
The Keyboard/Mouse are not connected
properly.
The Keyboard/Mouse are defective.
The USB/PS/2 I/O board is not properly
plugged in.
The USB/PS/2 I/O board is defective.
Failure Isolation and Remedy
Verify that the interface cable between the
base station and the host monitor is
connected correctly. Verify that the
thermometer cable is connected to the base
station, and that its connector is not
damaged. If the problem persists, replace
the thermometer.
Verify that the probe cover is not torn, and
that the probe is inserted into the cover
completely. If the problem persists, use a
new probe cover.
Remove any obstructions from the probe
cover, the probe tip, and the patient's ear
canal.
Failure Isolation and Remedy
Replace the Flexible Nurse Call Relay I/O
board.
Check the monitor configuration (see the
Configuration Guide).
Check the cable connections.
Replace the Flexible Nurse Call Relay I/O
board.
Failure Isolation and Remedy
Check the cabling.
Replace the Keyboard/Mouse.
Ensure that the USB/PS/2 I/O board is
properly plugged in. If necessary, remove
the board and plug it in again.
Replace the I/O board.
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Troubleshooting
