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Summary of Contents for Dell Precision Dual USB Type-C Thunderbolt 3 Dock
- Page 1 Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC User Guide...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Docking Status Indicator............................24 Docking Specifications ............................. 25 Input/Output (I/O) Connectors..........................27 10 Frequently asked questions........................28 11 Troubleshooting the Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC........30 Symptoms and Solutions..............................30 12 Getting help............................... 34 Contacting Dell................................. 34 Contents... -
Page 4: Introduction
Introduction The Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC is a device that links all your electronic devices to your laptop computer using a dual Thunderbolt 3 (Type-C) cable interface. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen displays without having to plug each one into the laptop. -
Page 5: Package Contents
Package Contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something is missing. Docking Station with Dual USB Type-C connector cable... - Page 6 Safety, Environmental, and Regulatory Information (SERI) Package Contents...
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Page 7: Hardware Requirements
Hardware Requirements The Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC is designed for use only with the Dell Precision 7000 Series laptops (7730/7530) with dual Thunderbolt 3 ports. Hardware Requirements... -
Page 8: Identifying Parts And Features
The dock button is designed to replicate your system's power button. If you connect the TB18DC to supported Dell computers, the dock button will work like your computer's power button and you can use it to "power on"/sleep/"force shutdown" the computer. - Page 9 Figure 2. Identifying Parts and Features — Back Kensington Lock slot USB 2.0 port HDMI port USB 3.0 port DisplayPort (Mini and Full) Line-out VGA port Power connector Network connector (RJ-45) Identifying Parts and Features...
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Page 10: Important Information
Install the latest Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. This is available in the "Docks & Stands" section. • Install the latest Realtek USB Audio Driver for Dell Thunderbolt Dock and Dell Dock. This is available in the "Docks & Stands" section. •... -
Page 11: Quick Setup Of Hardware
Update the laptop's and dock's drivers from www.dell.com/support/drivers Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Precision USB Type-C Thunderbolt 3 Dock TB18DC. Quick Setup of Hardware... - Page 12 Figure 3. Connecting the AC Adapter Quick Setup of Hardware...
- Page 13 NOTE: On TB18DC-supported Dell computers, connecting the Thunderbolt 3 (Type-C) cable will auto wake-up the laptop and connect any peripherals already attached. This behavior can be disabled in your BIOS Setup option “Wake on Dell USB- C Docks”. Follow the on-screen instructions to give the Dell Thunderbolt Dock permission to connect to your computer. See...
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Page 14: Thunderbolt Settings And Security Options
Thunderbolt Settings and Security Options Thunderbolt Driver Setting Connect the Thunderbolt Device to the system. The Thunderbolt icon appears in the system tray. An Authentication window pops up for the user to select the connection setting. Right click on the Thunderbolt icon to View Attached Thunderbolt Devices. Thunderbolt Settings and Security Options... - Page 15 Right click on the Thunderbolt Icon to view Thunderbolt Settings. Thunderbolt Settings and Security Options...
- Page 16 Click Details to view (Thunderbolt driver/firmware) version details Thunderbolt Settings and Security Options...
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Page 17: Thunderbolt Configuration
Thunderbolt Configuration If Dell BIOS is used in your system, you may find below Control options in Thunderbolt Configuration page in your BIOS Setup: Enable Thunderbolt Technology Support (Enabled by default) • When enabled, the Thunderbolt Technology feature, and associated ports and adapters are enabled. -
Page 18: Thunderbolt Security
DisplayPort Only: Automatically connect to DisplayPort devices only. No Thunderbolt adapter or PCIe devices are allowed to connect. In the BIOS of a Dell Thunderbolt-enabled PC, you will be able to configure the security settings of the Thunderbolt connection. You can find the configuration options in the BIOS path: System Configuration >... -
Page 19: Setup Of External Monitors
Updating the graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” section NOTE: For nVidia Discrete Graphics solutions on the Latitude E-Family and Mobile Precision computers: First, install the Intel Media Adapter Graphics Driver applicable to your computer. - Page 20 Click Display. Setup of External Monitors...
- Page 21 Click Display and select Multiple Displays. Setup of External Monitors...
- Page 22 Select your preferred Display Mode. Select and arrange your displays to your preferred style and then click Apply for the changes to take effect. Setup of External Monitors...
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Page 23: Display Resolution Table
** Configuration supported with AMD and Nvidia in discrete-only mode or special-graphics mode. These modes are listed in the BIOS for the Dell Precision 7730/7530 systems and will require disabling switchable graphics for discrete-only mode or enabling special-graphics mode when Switchable is enabled. If the system does not have these options in the BIOS, then 4 monitors are NOT supported. -
Page 24: Technical Specifications
Power Adapter is plugged into wall socket Solid White Cable LED Table 3. Cable LED indicator State LED Behavior Connected to a Dell Precision 7000 Series laptop (7730/7530) with Solid White a dual Thunderbolt 3 port. Docking Status Indicator Table 4. Docking Station LED Indicators State... -
Page 25: Docking Specifications
Docking Specifications Standard • Thunderbolt 3 (Type-C) Video Ports • mini DisplayPort x 1 (supports DP 1.2) • DisplayPort x 1 • HDMI x 1 (supports HDMI 1.4a) • VGA Port x 1 • Thunderbolt 3 (Type-C) port Audio Ports •... - Page 26 145 mm x 145 mm x 52 mm Weight 720 g (minimum) VESA Mounting options Yes — via Dell Docking Station Mounting Kit Table 6. Dell Thunderbolt 3 Dock -TB18DC Power Adapter Adapter Specifications E4 180 W E4 240 W Input voltage...
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Page 27: Input/Output (I/O) Connectors
Input/Output (I/O) Connectors The Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC has the below I/O connectors: Video Ports • mini DisplayPort x 1 • DisplayPort x 1 • HDMI x 1 • VGA x 1 • Thunderbolt 3 (Type-C) x 1 Input/Output Ports •... -
Page 28: Frequently Asked Questions
• The Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC can charge your mobile or power bank even without being connected to the system. Just make sure your dock is connected to external power. The dock fan will rotate automatically if the dock gets too warm. - Page 29 Frequently asked questions...
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Page 30: Troubleshooting The Dell Precision Dual Usb Type-C Thunderbolt 3 Dock-Tb18Dc
Then, power on the docking station by connecting power adapter to the dock before connecting the Type-C cable to your computer. Troubleshooting the Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC... - Page 31 Make sure the TB18DC is connected to AC power. • Make sure the laptop is connected with the docking station. Try to disconnect and re-connect again with the docking station. Troubleshooting the Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC...
- Page 32 12. AC Adapter is displayed as “Not Installed” in the Battery • 1. Make sure the Dell Thunderbolt Dock TB18DC is connected Information page of the Dell BIOS Setup when the Thunderbolt 3 properly to its own adapter (240 W). (Type-C) cable is connected.
- Page 33 Symptoms Suggested solutions 17. When system or dock is moved the cable LED turns off. • Avoid moving the system/dock when the docking cable is connected to the system. Troubleshooting the Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC...
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Page 34: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.