Dell Alienware Area-51 R4 Service Manual
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Dell Alienware Area-51 R4 Service Manual

Dell Alienware Area-51 R4 Service Manual

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Alienware Area-51 R4
Service Manual
Regulatory Model: D03X
Regulatory Type: D03X003
Table of Contents
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Summary of Contents for Dell Alienware Area-51 R4

  • Page 1 Alienware Area-51 R4 Service Manual Regulatory Model: D03X Regulatory Type: D03X003...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer....................10 Before you begin ................................10 Safety instructions................................10 Recommended tools................................10 Screw list....................................11 2 After working inside your computer....................14 3 Technical overview..........................15 Inside view of your computer............................. 15 Left view..................................15 Right view..................................16 System-board components..............................17 I/O-board components..............................
  • Page 4 12 Replacing the battery case........................ 28 Procedure................................... 28 Post-requisites..................................28 13 Removing the hard drive........................29 Prerequisites..................................29 Procedure................................... 29 14 Replacing the hard drive........................31 Procedure.................................... 31 Post-requisites..................................31 15 Removing the optical drive........................32 Prerequisites..................................32 Procedure................................... 32 16 Replacing the optical drive........................34 Procedure...................................
  • Page 5 Prerequisites..................................44 Procedure................................... 44 24 Replacing the drive-bay heat sensor cable..................46 Procedure................................... 46 Post-requisites..................................46 25 Removing the memory modules....................... 47 Prerequisites..................................47 Procedure................................... 47 26 Replacing the memory modules....................... 48 Procedure................................... 48 Post-requisites..................................48 27 Removing the graphics card......................49 Prerequisites..................................
  • Page 6 35 Removing the coin-cell battery......................60 Prerequisites..................................60 Procedure................................... 60 36 Replacing the coin-cell battery......................61 Procedure....................................61 Post-requisites..................................61 37 Removing the top fan........................62 Prerequisites..................................62 Procedure................................... 62 38 Replacing the top fan........................63 Procedure................................... 63 Post-requisites..................................63 39 Removing the logo board........................64 Prerequisites..................................
  • Page 7 Procedure................................... 74 Post-requisites..................................74 47 Removing the processor liquid-cooling assembly................75 Prerequisites..................................75 Procedure................................... 75 48 Replacing the processor liquid-cooling assembly................77 Procedure....................................77 Post-requisites..................................77 49 Removing the processor........................78 Prerequisites..................................78 Procedure....................................78 50 Replacing the processor........................79 Procedure................................... 79 Post-requisites..................................80 51 Removing the power-supply unit......................81 Prerequisites..................................
  • Page 8 58 Replacing the front bezel......................... 94 Procedure................................... 94 Post-requisites..................................94 59 Removing the optical-drive eject-button board................95 Prerequisites..................................95 Procedure................................... 95 60 Replacing the optical-drive eject-button board................97 Procedure................................... 97 Post-requisites..................................97 61 Removing the rear bezel........................98 Prerequisites..................................98 Procedure................................... 98 62 Replacing the rear bezel.........................
  • Page 9 Prerequisites..................................113 Procedure..................................113 70 Replacing the antenna cables......................116 Procedure..................................116 Post-requisites................................... 116 71 Downloading drivers........................117 Downloading the audio driver............................117 Downloading the graphics driver............................. 117 Downloading the USB 3.0 driver............................. 117 Downloading the Wi-Fi driver............................117 Downloading the chipset driver............................118 Downloading the network driver.............................

  • Page 10: Before Working Inside Your Computer

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 11: Screw List

    Screw list The following table provides the list of screws that are used for securing different components. Table 1. Screw list Component Secured to Screw type Quantity Screw image Stability foot Computer #6-32x6 Security-cable slot latch Computer M2x3 Battery-case door Battery case M2x5.7 Battery case...
  • Page 12 Component Secured to Screw type Quantity Screw image Wireless card Chassis M2x3 Top fan Chassis #6-32x6 Logo board Chassis #6-32x6 Logo board Bracket #6-32x6 Solid-state drive System board M2x2.5 PCI fan Chassis M3x5.25 Fan shroud PCI fan M5x10 Processor liquid-cooling Chassis #6-32x6 assembly...
  • Page 13 Component Secured to Screw type Quantity Screw image Rear bezel Chassis #6-32x6 Rear bezel Chassis M3x5 Base panel Chassis #6-32x6 Base panel Chassis #6-32x6 Antennas Chassis #6-32x6...

  • Page 14: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.

  • Page 15: Technical Overview

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Inside view of your computer To view the different components installed in your computer. See “Left...

  • Page 16: Right View

    Right view 1. optical drive (ODD) 2. I/O board (IO BRD) 3. drive-bay heat-sensor 4. 2.5-inch drive bracket (HDD4/HDD5) 5. AlienFX side-panel connector 6. rear I/O accessibility lighting batteries 7. 3.5-inch drive bracket (HDD1) 8. 3.5-inch drive bracket (HDD2) 9. 3.5-inch drive bracket (HDD3)

  • Page 17: System-Board Components

    System-board components 1. processor liquid cooling-assembly fan (LCM_FAN1) 2. audio connector 3. PCI-Express slot (SLOT1) 4. PCI-Express slot (SLOT3) 5. PCI-Express slot (SLOT4) 6. wireless card slot (M2_WLAN1) 7. PCI-Express slot (SLOT5) 8. PCI-Express slot (SLOT6) 9. solid-state drive slot (M2_SSD1) 10.

  • Page 18: I/O-Board Components

    I/O-board components NOTE: The location of the connectors may vary based on the selections you made at the time of purchase. 1. rear I/O accessibility lighting battery connector (VBAT1) 2. rear I/O accessibility lighting connector (PORCH_LIGHT1) 3. left theater-lighting connector (POGO_IN_L1) 4.

  • Page 19: Lifting The Computer

    Lifting the computer Procedure 1. With both hands, hold the handle located on top of the computer. 2. Lift the computer. a. handle b. computer...

  • Page 20: Removing The Stability Foot

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Tilt the computer towards the front until the base is facing up.

  • Page 22: Replacing The Stability Foot

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Tilt the computer towards the front until the base is facing up.

  • Page 23: Removing The Side Panels

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Make sure that you remove the security cable from the security-cable slot (if applicable).

  • Page 24: Replacing The Side Panels

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the right side-panel with the slots on the right side of the computer and snap the panel to lock it in place.

  • Page 25: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right side-panel. See “Removing the side panels”.

  • Page 26: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Insert the batteries into the battery case. 2. Slide and close the battery-case door.

  • Page 27: Removing The Battery Case

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 28: Replacing The Battery Case

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the battery case with the screw holes on the chassis.

  • Page 29: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 30 a. screws (4) b. hard drive c. hard-drive bracket...

  • Page 31: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1.

  • Page 32: Removing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 33 a. screws (2) b. optical drive c. optical-drive bracket...

  • Page 34: Replacing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.

  • Page 35: Removing The Right Alienfx Side-Panel Connector

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 36 a. screws (2) b. right AlienFX side-panel connector...

  • Page 37: Replacing The Right Alienfx Side-Panel Connector

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the cable through the slot on the bracket and align the screw holes on the right AlienFX side-panel connector with the screw holes on the bracket.

  • Page 38: Removing The Left Alienfx Side-Panel Connector

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 39 a. screw b. left AlienFX side-panel connector assembly 7. Remove the two screws (#6-32x6) that secure the AlienFX side-panel connector to the bracket. 8. Remove the cable routing through the slot on the bracket and lift the left AlienFX side-panel connector off the bracket. a.

  • Page 40: Replacing The Left Alienfx Side-Panel Connector

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the cable through the slot on the bracket and align the screw holes on the left AlienFX side-panel connector with the screw holes on the bracket.

  • Page 41: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 42 a. I/O board b. screws (5)

  • Page 43: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the ports on the I/O board with their respective slots on the chassis and slide it into place.

  • Page 44: Removing The Drive-Bay Heat Sensor Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 45 a. release tab b. drive-bay heat-sensor cable...

  • Page 46: Replacing The Drive-Bay Heat Sensor Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the drive-bay heat-sensor cable through the slot on the chassis.

  • Page 47: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 48: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the notch on the memory module with the tab on the memory-module slot.

  • Page 49: Removing The Graphics Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 50 a. graphics card b. securing tab...

  • Page 51: Replacing The Graphics Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the graphics card with the PCI-Express card connector on the system board.

  • Page 52: Removing Multiple Graphics Cards

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 53 a. screw cover b. screws (2) c. power cables (2) 6. Press and hold the securing tab on the card connector, grasp the card by its top corners, and then ease the card out of the card connector. a. graphics card b.

  • Page 54: Replacing Multiple Graphics Cards

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the card in the connector and press the card down firmly. Ensure that the card is firmly seated in the slot.

  • Page 55: Removing The Full-Length Graphics Cards

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 56 a. screw cover b. screws (2) c. power cables (2) 8. Press and hold the securing tab on the card connector, grasp the card by its top corners, and then ease the card out of the card connector. a. graphics card b.

  • Page 57: Replacing The Full-Length Graphics Cards

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the graphics card with the PCI-Express card connector on the system board.

  • Page 58: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot. See “Removing the stability foot”.

  • Page 59: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the antenna cables to the wireless card. 2. Align the notch on the wireless card with the tab on the wireless-card slot.

  • Page 60: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 61: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Insert the coin-cell battery into the socket with the side labeled + facing up and press down the battery in the socket.

  • Page 62: Removing The Top Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 63: Replacing The Top Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the top fan with the slots on the chassis and slide the fan until it snaps into position.

  • Page 64: Removing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 65 a. screws (6) b. logo-board bracket c. logo board...

  • Page 66: Replacing The Logo Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the logo board to the screw holes on the bracket and slide the logo board in place.

  • Page 67: Removing The Solid-State Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

  • Page 68: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure 1.

  • Page 69: Removing The Pci Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 70 a. PCI fan b. screws (2) 5. Disconnect the PCI-fan cable and front-bezel heat-sensor cable from their respective connectors on the system board. 6. Remove the PCI fan from the tabs securing it to the chassis. 1. PCI fan 2. front-bezel heat-sensor cable 3.
  • Page 71 a. screws (4) b. fan shroud...

  • Page 72: Replacing The Pci Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the fan shroud with the slots on the PCI fan.

  • Page 73: Removing The Front-Bezel Heat Sensor Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 74: Replacing The Front-Bezel Heat-Sensor Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the front-bezel heat-sensor cable through the bracket. 2. Align the tab on the front-bezel heat-sensor cable on the chassis.

  • Page 75: Removing The Processor Liquid-Cooling Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 76 a. processor liquid-cooling assembly fan b. chassis c. processor liquid-cooling assembly pump...

  • Page 77: Replacing The Processor Liquid-Cooling Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Incorrect alignment of the processor liquid-cooling assembly can damage the system board and processor.

  • Page 78: Removing The Processor

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 79: Replacing The Processor

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.

  • Page 80: Post-Requisites

    Post-requisites 1. Replace the processor liquid-cooling assembly fan. 2. Replace the left and right side-panels. See “Replacing the side panels”. 3. Replace the stability foot.

  • Page 81: Removing The Power-Supply Unit

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 82 a. power-supply unit b. power-supply unit cover 5. Slide the power-supply unit out through the back of the chassis and remove it from the computer. a. chassis b. power-supply unit 6. Slide and remove the metal bracket from the power-supply unit.

  • Page 83: Replacing The Power-Supply Unit

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure WARNING: The cables and ports on the back of the power-supply unit are color-coded to indicate the different power wattage.

  • Page 84: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 85 a. screws (9) b. system board 5. Remove the processor.

  • Page 86: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 87: Removing The Handle Bars

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 88 a. screws (7) b. rear-handle bar c. chassis 4. Remove the seven screws (#6-32x6.5) that secure the front handle-bar to the left side of the chassis. a. screws (7) b. chassis c. front-handle bar 5. Remove the seven screws (#6-32x6.5) that secure the front handle-bar to the right side of the chassis. 6.
  • Page 89 a. screws (7) b. front-handle bar c. chassis 7. Remove the seven screws (#6-32x6.5) that secure the bottom handle-bar to the left side of the chassis. a. screws (7) b. bottom-handle bar c. chassis 8. Remove the seven screws (#6-32x6.5) that secure the bottom handle-bar to the right side of the chassis. 9.
  • Page 90 a. screws (7) b. chassis c. bottom-handle bar...

  • Page 91: Replacing The Handle Bars

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and place the bottom-handle bar on the slot and snap the bottom-handle bar to the chassis.

  • Page 92: Removing The Front Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 93 a. chassis b. tabs (2) c. screws (3) 5. Pull the connector downwards and then disconnect the bottom tron light-cables from the front bezel. 6. Pull the connector downwards and then disconnect the top tron light-cables from the front bezel. 7.

  • Page 94: Replacing The Front Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs from inside the chassis on the right and left side and place the front bezel and snap it in place.

  • Page 95: Removing The Optical-Drive Eject-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 96 a. chassis b. securing clips 3. Remove the two screws (#6-32x6) that secure the optical-drive eject-button board to the chassis. 4. Remove the optical-drive eject-button board, along with the cable, off the chassis. a. optical-drive eject-button board b. screws (2) c.

  • Page 97: Replacing The Optical-Drive Eject-Button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and place the optical-drive eject-button board, along with the cable on the chassis.

  • Page 98: Removing The Rear Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 99 1. chassis 2. securing clip 3. rear I/O accessibility lighting cable 4. slot 4. Remove the four screws (#6-32x6) that secure the power-supply unit to the back of the chassis. 5. Lift the power-supply unit cover away from the chassis. 6.
  • Page 100 a. screws (4) b. rear bezel 8. Remove the two screws (M3x5) from inside, that secure the rear bezel to the left side and right side of the chassis. 9. Release the tabs from inside the chassis on the right side and left side, securing the rear bezel to the chassis. a.
  • Page 101 a. rear bezel b. chassis...

  • Page 102: Replacing The Rear Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the rear I/O accessibility lighting cable through the slot on the chassis.

  • Page 103: Removing The Base Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 104 a. tabs (2) b. screws (3) c. chassis 4. Remove the two screws (#6-32x6) from inside, securing the base panel to the right side of the chassis. 5. Release the tabs from inside the chassis on the right side, securing the base panel to the right side of the chassis. a.
  • Page 105 b. tabs (2) c. chassis 6. Remove the base panel from the chassis. a. base panel b. chassis...

  • Page 106: Replacing The Base Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs from inside the chassis on the right side and left side, securing the base panel to the chassis and snap it in place.

  • Page 107: Removing The Top Tron-Lighting Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 108 a. chassis b. tape c. top tron-lighting cables...

  • Page 109: Replacing The Top Tron-Lighting Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and place the top tron-lighting cables on the chassis.

  • Page 110: Removing The Bottom Tron-Lighting Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 111 a. top tron-lighting cables b. slot...

  • Page 112: Replacing The Bottom Tron-Lighting Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the bottom tron-lighting cables through the slot on the chassis.

  • Page 113: Removing The Antenna Cables

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 114 a. chassis b. routing guides 4. Remove the antenna cables from the routing guide on the chassis and slide the antenna cable through the slot on the chassis. a. antenna cables b. routing guide c. slot 5. Peel the tape that secures the antenna cables to the chassis. 6.
  • Page 115 1. screws 2. slot 3. chassis 4. antenna cables...

  • Page 116: Replacing The Antenna Cables

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the antenna cables in place and slide the antenna cables through the slot on the chassis.

  • Page 117: Downloading Drivers

    Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 118: Downloading The Chipset Driver

    Downloading the chipset driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 119: Bios Setup Program

    Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately.

  • Page 120: System Setup Options

    Build Date Displays the BIOS release date. Product Information Product Name Displays the product name. Default: Alienware Area-51 R4. Set Service Tag Allows you to enter the service tag of your computer. Asset Tag Displays the asset tag of your computer.
  • Page 121 Advanced BIOS Auto-Recovery Enable the user to recover from certain corrupted BIOS conditions from a recovery file on the user primary hard drive. Default: Disabled. Always Perform Integrity Check Allows you to perform the Integrity check. Default: Disabled. CPU configuration Hyper-threading Technology Enable or disable HyperThreading in the processor.
  • Page 122 Table 5. System setup options—OC menu Intel CPU Allows you to set OC mode and Custom Pstate0 for the CPU. Intel Memory Allows you to set the overclocking. Table 6. System setup options—Security menu Security Unlock Setup Displays if the setup status is unlocked. Admin Password Allows you to set the administrator password.

  • Page 123: System And Setup Password

    Boot 1st Boot Allows you to enable or disable the 1st boot device. Default: Hard Disk. 2nd Boot Allows you to enable or disable the 2nd boot device. Default: USB Hard Disk. 3rd Boot Allows you to enable or disable the 3rd boot device. Default: CD/DVD.

  • Page 124: Deleting Or Changing An Existing System And Or Setup Password

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. 1. Lay the chassis on the left side. 2. Remove the stability foot 3.
  • Page 125 3. Remove the left and right side-panels. See “Removing the side panels”. 4. Locate the CMOS jumper (RTC_CLR1) on the system board. See “system-board components”. 5. Remove the jumper plug from pins 2 and 3 and fix it on pins 1 and 2. 6.

  • Page 126: Troubleshooting

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 127: Diagnostics

    7. Select the device from the left pane and click Run Tests. 8. If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Diagnostics The following table shows different beep codes and what they indicate.

  • Page 128: Getting Help And Contacting Alienware

    NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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