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Dell Alienware 0JYTRGA00 Owner's Manual

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  • Page 1 ALIENWARE DESKTOP MANUAL ®...
  • Page 2 Trademarks used in this manual: Alienware, AlienFX, and the AlienHead logo are trademarks or registered trademarks of Alienware Corporation; Dell is a trademark of Dell Inc; Microsoft, Windows, and the Windows start logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/ or other countries;...

  • Page 3: Table Of Contents

    Dell DataSafe Local Backup . . . . . . . . . . . . . . . . . .
  • Page 5 Dear Valued Alienware Customer, Welcome to the Alienware family. We are thrilled to include you among the growing number of savvy high-performance computer users. The Alienware technicians who have crafted your computer have made certain that your high-performance computer is properly optimized and performs to its fullest potential.

  • Page 7: Chapter 1: Setting Up Your Desktop

    CHAPTER 1: SETTING UP YOUR DESKTOP CHAPTER 1: SETTING UP YOUR DESKTOP CHAPTER 1: SETTING UP YOUR DESKTOP...

  • Page 8: Before Setting Up Your Desktop

    Before Setting Up Your Desktop Congratulations on the purchase of your Alienware Read all safety and setup instructions before connecting your new desktop. Begin by carefully opening the box and removing all components that were shipped to you. Before setting up your desktop or components, be sure to inspect all items for any physical damage that may have occurred during shipment.

  • Page 9: Connect The Display

    You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables at www.dell.com. Use the appropriate cable based on the connectors available on your computer and display. See the following table to identify the connectors on your computer and display.

  • Page 10: Connect The Keyboard And Mouse

    Connect the Keyboard and Mouse Connect the Network Cable (Optional) CHAPTER 1: SETTING UP YOUR DESKTOP...

  • Page 11: Connect The Power Cable

    Connect the Power Cable WARNING: The power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. Press the Power Button Press the power button on the top of the computer.

  • Page 12: Set Up Microsoft Windows

    NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, see support.dell.com/MyNewDell.

  • Page 13: Setting Up Your Internet Connection

    Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the Internet Service Provider (ISP) might have a service outage. Contact your ISP to check the service status, or try connecting again later.
  • Page 14 CHAPTER 1: SETTING UP YOUR DESKTOP...

  • Page 15: Chapter 2: Getting To Know Your Desktop

    CHAPTER 2: GETTING TO KNOW YOUR DESKTOP This chapter provides information about your new desktop to familiarize you with its various features, and to get you up and running quickly. CHAPTER 2: GETTING TO KNOW YOUR DESKTOP CHAPTER 2: GETTING TO KNOW YOUR DESKTOP...

  • Page 16: Front View Features

    Front View Features CHAPTER 2: GETTING TO KNOW YOUR DESKTOP Hard drive activity light computer reads or writes data. CAUTION: To avoid loss of data, never turn off the computer while the hard drive activity light is blinking. Alienhead Lowers the drive panel when pressed. The drive panel can —...

  • Page 17: Back View Features

    Back View Features Security cable slot — Attaches a commercially available security cable to the computer. NOTE: Before you buy a security cable, ensure that it fits into the security cable slot on your computer. Latch — Closes or opens the security cable slot and locks or unlocks the release panel.
  • Page 18 Back Light Button Press the back light button to turn on the light to view the back panel connectors. This light automatically turns off after a few seconds. NOTE: In Alienware Aurora Standard, the back light will function only when the computer is turned on. In Alienware Aurora ALX, the back light will function even when the computer is turned off, as the light is powered by internal batteries.
  • Page 19 Back Panel Connectors NOTE: Some back panel connectors may not be available on your computer. For details, see “Specifications” on page 59. Optical S/PDIF connector for digital audio output through optical digital cables. This format carries an audio signal without going through an analog audio conversion process (available on Aurora and Aurora ALX only).

  • Page 20: Connecting External Speakers

    Connecting External Speakers Your Alienware desktop has five integrated audio out connectors and one audio in connector. The audio out connectors deliver quality sound and support 7.1 surround audio. You can connect the audio input connector from a home stereo or speaker system for a heightened gaming and media experience.

  • Page 21: Top View Features

    Top View Features Accessing the Top Panel Connectors Press the top panel downwards to access the top panel connectors. Top panel CHAPTER 2: GETTING TO KNOW YOUR DESKTOP...
  • Page 22 Top Panel Connectors CHAPTER 2: GETTING TO KNOW YOUR DESKTOP Headphone connector — Connects to headphones. NOTE: To connect to a powered speaker or sound system, use the audio out connector or one of the S/PDIF connectors (available on Aurora and Aurora ALX only) at the back of your computer.

  • Page 23: Chapter 4: Using Your Desktop

    CHAPTER 4: USING YOUR DESKTOP CHAPTER 4: USING YOUR DESKTOP CHAPTER 4: USING YOUR DESKTOP...

  • Page 24: Alienware Command Center

    Alienware Command Center The Alienware ® Command Center gives you access to Alienware’ s exclusive software and is a continuously upgradable control panel. As Alienware releases new programs, they download directly into the Command Center allowing you to build a library of system management, optimization, and customization tools. →...
  • Page 25 RAID Level 0 CAUTION: RAID level 0 provides no redundancy. Therefore, a failure of one drive results in the loss of all data. Perform regular backups to protect your data. RAID level 0 uses data striping to provide a high data access rate. Data striping writes consecutive segments, or stripes, of data sequentially across the physical drive(s) to create a large virtual drive.
  • Page 26 RAID Level 5 RAID level 5 uses data parity. RAID level 5 stripes both data and parity information across three or more drives. It provides data striping at the byte level and also stripe error correction information (rotating parity array). This results in excellent performance and good fault tolerance.

  • Page 27: Optimizing Performance

    Optimizing Performance Your computer has been configured to operate optimally across a wide range of applications. Depending on the configuration you purchased, the computer may have been overclocked at the factory to achieve maximum performance in resource intensive applications including gaming and multimedia development. CAUTION: Technical support verifies the full functionality of the computer at the factory configured settings.

  • Page 28: Configuring The Bios

    Configuring the BIOS System Setup The System Setup options allow you to: • Change the system configuration information after you add, change, or remove any hardware in your desktop. • Set or change a user-selectable option. • View the amount of memory installed. •...
  • Page 29 NOTE: The items listed in this section may or may not appear exactly as listed depending on your computer model and installed devices. NOTE: For the updated system setup information, see the Service Manual at support.dell.com/manuals. System Information Product Name Displays the product name.
  • Page 30 Standard CMOS Features Wait for ‘F1’ If If enabled, the system will HALT during boot Errors to display system errors. Advanced BIOS Features NumLock Status Select power-on state for num-lock. ACPI APIC support Include ACPI APIC table pointer to RSDT pointer list.
  • Page 31 Integrated Devices USB Functions Allows you to enable or disable the integrated USB controller. HD Audio Controller Allows you to enable or disable the integrated audio controller. Onboard IEEE1394 Controller Allows you to enable or disable the onboard IEEE 1394 controller. LAN1 BCM5784 Device Allows you to enable or disable the (available on Aurora and Aurora ALX...
  • Page 32 Frequency/Voltage Control CPU Speed Displays the current processor speed. Memory Speed Displays the current memory speed. Current QPI Speed Displays current QPI speed. QPI Frequency Allows you to change the QPI frequency. Memory Ratio Allows you to change the memory ratio.
  • Page 33 Advance DRAM Configuration Submenu tRRD Displays RAS to RAS delay (editable in Manual Mode). tRTP Displays Read to Precharge Command Delay (editable in Manual Mode). 1T/2T Timing Displays the Command Rate (editable in Manual Mode). Overclock Configuration Submenu Adjust CPU BClk (MHz) Allows you to adjust BClk of processor.

  • Page 34: Exit Options

    BIOS Security Features Change Supervisor Password Allows you to change the supervisor password. Change User Password Allows you to change the user password. You cannot use the user password to enter the BIOS setup, during POST. Exit Exit Options Provides options to Save Changes and Exit, Discard Changes and Exit, Load Optimal Defaults, and Discard Changes.

  • Page 35: Chapter 5: Installing Additional Or Replacement Components

    NOTE: See the Service Manual at support.dell.com/manuals for installation instructions of all serviceable components. Parts purchased from Dell and Alienware ship with specific replacement instructions. CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS...

  • Page 36: Before You Begin

    Ensure that the desktop and any attached devices are turned off. If your desktop and attached devices do not automatically turn off when you shut down your operating system, press and hold the power button for at least 8 to 10 seconds until the desktop turns off. support.dell.com Shut Down. →...
  • Page 37 CAUTION: Only a certified service technician should perform repairs on your desktop. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 38: Removing And Replacing The Side Panel

    Removing and Replacing the Side Panel CAUTION: Before removing the side panel, disconnect the power cable from your desktop. To remove the side panel: Follow the instructions in “Before You Begin” on page NOTE: Ensure that you remove the security cable from the security cable slot (if applicable).

  • Page 39: Inside View Of Your Computer

    Inside View of Your Computer memory module(s) graphics cards (2) optical drives (3) hard drives (4) Removing and Replacing Memory Module(s) To remove the memory module(s): Follow the instructions in “Before You Begin” on page Remove the side panel (see “Removing and Replacing the Side Panel“ on page 38).
  • Page 40 To replace memory module(s): Aurora/Aurora ALX Recommended memory configuration: Type Slots 1066 MHz and I333 MHz DDR3 Slots 1, 3, and 5 or slots 1 — 6 1600 MHz XMP Slots 1, 3, and 5 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS Aurora-R2 Recommended memory configuration: Type...
  • Page 41 Follow the instructions in “Before You Begin” on page Align the notch on the bottom of the memory module with the tab on the memory module connector. memory module connector notch memory module CAUTION: To avoid damage to the memory module, press the memory module straight down into the memory module connector while you apply equal force to each end of the memory module.

  • Page 42: Removing And Replacing Hard Drive(S)

    Removing and Replacing Hard Drive(s) To remove the hard drive(s): Follow the instructions in “Before You Begin” on page Remove the side panel (see “Removing and Replacing the Side Panel“ on page 38). Disconnect the power and data cable from the hard drive (if applicable). power cable data cable CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS...
  • Page 43 Remove the hard drive out of the hard-drive bracket (if applicable). hard drive 2 hard-drive bracket To replace a hard drive: Follow the instructions in “Before You Begin” on page See the documentation that shipped with your new hard drive to verify that it is configured for your computer.

  • Page 44: Removing And Replacing Expansion Card(S)

    Removing and Replacing Expansion Card(s) To remove a card: Follow the instructions in “Before You Begin” on page Remove the side panel (see “Removing and Replacing the Side Panel“ on page 38). Press the shroud button and rotate the shroud away from the computer. shroud shroud button CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS...
  • Page 45 card-slot opening. To replace a card: Follow the instructions in “Before You Begin” on page Remove the filler bracket to create a card-slot opening (if applicable). Align the card with the slot on the connector. Place the card in the connector and press down firmly. Ensure that the card is firmly seated in the slot.
  • Page 46 CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS...

  • Page 47: Chapter 6: Troubleshooting

    CHAPTER 6: TROUBLESHOOTING CHAPTER 6: TROUBLESHOOTING CHAPTER 6: TROUBLESHOOTING...

  • Page 48: Basic Hints And Tips

    Basic Hints and Tips • The computer does not turn on: Is your computer securely plugged into a working electrical outlet? If plugged into a power strip, ensure that the strip is working. • Connections: Check all the cables to ensure that there are no loose connections anywhere.

  • Page 49: Software Diagnostic Tools

    Press to continue if you are experiencing memory issue, otherwise press to finish PSA testing. When you press , the following message appears on the screen. Boot Menu. “Booting Dell Diagnostic Utility Partition. Press any key to continue.” ® desktop; then, shut down Select Exit to reboot your computer.
  • Page 50 NOTE: The Resource DVD contains drivers for your computer. You can also download the latest drivers and software for your computer from support.dell.com. Review your desktop’ s configuration information, and ensure that the device that you want to test appears in the system setup program and is active. Start the Alienware Diagnostics from the Resource DVD .

  • Page 51: Computer Problems

    For assistance, contact Alienware (see “CONTACTING ALIENWARE“ on page 66). NOTE: To replace parts, see the Service Manual at support.dell.com/manuals. Beep Code Possible Problem Possible motherboard failure — BIOS ROM checksum failure...
  • Page 52 The computer stops responding or a solid blue screen appears CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 6 seconds until the computer turns off, then restart your computer.
  • Page 53 Other software problems Back up your files immediately Use a virus-scanning program to check the hard drive, or CDs Save and close any open files or programs and shut down your computer through the Start menu. Scan the computer for spyware: If you are experiencing slow computer performance, you frequently receive pop- up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware.
  • Page 54 Hard Drive Problems Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk Click Start Computer.
  • Page 55 Power When you press the power button, the computer does not turn on • If the computer is connected into a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.
  • Page 56 CHAPTER 6: TROUBLESHOOTING...

  • Page 57: Chapter 7: System Recovery

    • Dell Datasafe local — Your computer is pre-installed with Dell DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 58). • Resource DVD — Contains drivers for your computer. You can also download the latest system drivers from support.dell.com.

  • Page 58: Dell Datasafe Local Backup

    Dell DataSafe Local Backup Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you lose data due to a virus attack, accidentally delete critical files or folders, or if the hard drive crashes.

  • Page 59: Chapter 8: Specifications

    CHAPTER 8: SPECIFICATIONS This chapter provides specifications of your desktop. CHAPTER 8: SPECIFICATIONS CHAPTER 8: SPECIFICATIONS...
  • Page 60 Computer Model Alienware Aurora/Aurora ALX Alienware Aurora-R2 Dimensions Height 426 mm to 447 mm (16.77 inches to 17.59 inches) (with top vents open) Width 250 mm (9.84 inches) Depth 645 mm (25.39 inches) Average weight 22.09 kg (48.7 lb) NOTE: The weight of your desktop will vary depending on the configuration and the manufacturing variability.
  • Page 61 Processor and System Chipset External bus frequency 133 MHz Data bus bandwidth up to 6.4 GT/s RAID support RAID 0 (internal SATA drives only) RAID 1 RAID 5 RAID 10 BIOS chip (NVRAM) 32 MB Memory Connectors Aurora/Aurora ALX six internally-accessible DDR3 DIMM sockets Aurora-R2 four internally-accessible DDR3 DIMM sockets Capacities...
  • Page 62 Back Panel Connectors IEEE 1394 one 6-pin serial connector Network adapter one RJ45 connector six 4-pin USB 2.0-compliant connectors eSATA one 4-pin eSATA connector Audio 7.1 channel line output, stereo microphone and stereo line input connectors S/PDIF (available on one optical and one coaxial output connector Aurora/Aurora ALX only) Top Panel Connectors IEEE 1394...
  • Page 63 Audio Type Aurora/Aurora ALX integrated 7.1 channel, High Definition Audio with S/PDIF support integrated 7.1 channel, High Definition Audio Aurora-R2 Controller Realtek ALC 888S codec Video Type up to two graphic adapters - double-width, full length PCI Express x16 Operating speed x16/x0 with a single x16 video card (Aurora-R2) x8/x8 with dual x16 video cards...

  • Page 64: Appendix A: General And Electrical Safety Precautions

    APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS Computer Setup • Read all instructions marked on the product and in the documentation before operating your computer. • Retain all safety and operating instructions. • Never use this product near water or a heat source. •...
  • Page 65 When Should You Contact Alienware? • The power cable or plug is damaged. • Your computer has had liquid spilled into it. • Your computer was dropped or the case was damaged. • Normal operation of the computer does not occur when the operating instructions are followed.

  • Page 66: Appendix B: Contacting Alienware

    APPENDIX B: CONTACTING ALIENWARE NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

  • Page 67: Appendix C: Important Information

    APPENDIX C: IMPORTANT INFORMATION NVIDIA GeForce GTX 295 Graphics Cards • When you utilize dual NVIDIA GeForce GTX 295 graphics cards in a Quad SLI configuration, HDMI output is not supported. NOTE: NVIDIA GeForce GTX 295 graphics card’ s HDMI output is limited to single-card configurations only.
  • Page 68 Printed in China. 0JYTRGA00...

This manual is also suitable for:

Alienware aurora-r2Alienware jytrgAlienware aurora - gaming machine - alienware auroraAlienware auroraAlienware aurora alx

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