Philips HearLink HEA6002 User Manual
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Philips HearLink HEA6002 User Manual

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Summary of Contents for Philips HearLink HEA6002

  • Page 1 HearLink TV Adapter User Guide HEA6002...
  • Page 3 Warranty certificate Date: Model: Warranty period: Serial no.: Hearing center...
  • Page 4 International warranty Your TV Adapter is covered by an international limited warranty issued by the manufacturer for a period of 24 months from the date of delivery. This limited warranty covers manufacturing and material defects in the device itself, but not in accessories such as batteries, cables, power supplies, etc.
  • Page 5 Introduction to this booklet This booklet guides you on how to use and maintain your new TV Adapter. Please read the booklet carefully, including the Warning section. This will help you to achieve the full benefit of your new TV Adapter. If you have additional questions about the use of your TV Adapter, please contact your hearing care professional.
  • Page 6 Intended use The TV Adapter is intended as a wireless transmitter of sound from a TV or from other electronic audio devices to hearing aids. The TV Adapter is intended to be used by children (> 36 months) and adults together with their hearing solution.

  • Page 7: Table Of Contents

    Table of contents Package content TV Adapter overview Installation Placing the TV Adapter Connecting the TV Adapter to a power outlet Connecting the TV Adapter to the TV Connecting using TOSLINK Connecting using RCA Connecting using mini jack adapter Connecting using SCART Pairing the TV Adapter with your hearing aids Start TV sound using your hearing aids...
  • Page 8 Turn off TV sound using your Remote Control Volume control using your Remote Control Mute using your Remote Control More than one user Removing a user/clear pairings Cleaning and maintenance Warnings Technical information...

  • Page 9: Package Content

    Package content The TV Adapter box consists of the following elements: TV Adapter Power supply Mini jack adapter HearLink HearLink TV Adapter TV Adapter User Guide HEA6002 RCA cable TOSLINK This booklet cable...

  • Page 10: Tv Adapter Overview

    TV Adapter overview Mode Power indicator indicator Power on, not paired to any hearing aids Pairing complete (steady light 30 secs) Power on, not streaming RCA inserted and streaming No RCA/Audio input TOSLINK inserted and streaming (digital) TOSLINK inserted and streaming (invalid signal)* Fault condition** No light...
  • Page 11 Front view Power indicator TV indicator Back view Setup Mode* TOSLINK out connector Power supply TOSLINK in port left and right * Reserved for future use...

  • Page 12: Installation

    Installation Using the TV Adapter for the first time Before you can use your hearing aids with your TV, the TV Adapter must be connected to a power outlet, connected to the TV and paired with your hearing aids. This is a step-by-step guide on how to install the TV Adapter.

  • Page 13: Placing The Tv Adapter

    Placing the TV Adapter Place the TV Adapter close to the TV horizontally, with free line of sight to the hearing aids.

  • Page 14: Connecting The Tv Adapter To A Power Outlet

    Connecting the TV Adapter to a power outlet Start by connecting the TV Adapter to a power outlet. Use the power supply from box 1 1. Plug the power cord into the “power” connector on the TV Adapter (A). 2. Plug the power supply into the mains wall socket (B).
  • Page 15 Box 1...

  • Page 16: Connecting The Tv Adapter To The Tv

    Connecting the TV Adapter to the TV You can connect the TV Adapter to the TV in four different ways. Connection Page TOSLINK (either digital stereo PCM or Dolby Digital*) ® RCA audio output (L  +   R ) Mini jack output (typically headphone output) SCART audio output (L ...
  • Page 17 TOSLINK (p. 18) RCA (p. 20) Mini jack (p. 22) SCART (p. 24)

  • Page 18: Connecting Using Toslink

    Connecting using TOSLINK 1. Use the TOSLINK cable from box no. 3 (A). 2. Remove the plastic cap from the TOSLINK cable (B). 3. Connect the TOSLINK cable to the TOSLINK output on your TV/home theater system (C). 4. Connect the TOSLINK cable to the pink TOSLINK input (D) on the TV Adapter.
  • Page 19 Box 3...

  • Page 20: Connecting Using Rca

    Connecting using RCA 1. Use the RCA cable from box no. 2 (A). 2. Connect the RCA cable to the RCA output on your TV (B) or home theater system. (Typically marked “L – R AUDIO OUT” and found on the TV back or bottom panel.) 3.
  • Page 21 Box 2...

  • Page 22: Connecting Using Mini Jack Adapter

    Connecting using mini jack adapter 1. Use the mini jack adapter from box no. 2 (A). 2. Connect the RCA cable to the mini jack adapter (B1). 3. Connect the mini jack to the TV, this is typically the headphone output (B2). 4.
  • Page 23 Box 2...

  • Page 24: Connecting Using Scart

    Connecting using SCART 1. Use a SCART adapter* (A). 2. Connect the RCA cable to the red and white terminals on the SCART adapter (B). 3. Connect the SCART adapter to the SCART output on your TV (C). 4. Connect the RCA connectors to the TV Adapter RCA input (D).
  • Page 25 SCART adapter (accessory)

  • Page 26: Pairing The Tv Adapter With Your Hearing Aids

    Pairing the TV Adapter with your hearing aids Before using the TV Adapter, it must be paired with your hearing aids. Pairing is only required once, and takes around 20 – 60 seconds. This TV Adapter can be paired to as many hearing aids as you like.
  • Page 27 Make sure the TV Adapter is powered on. Switch the hearing aids off and on to initiate pairing mode. Please refer to the User Guide for your specific hearing aid model. Place both hearing aids close to, or on top of the TV Adapter.

  • Page 28: Start Tv Sound Using Your Hearing Aids

    Start TV sound using your hearing aids Once a TV Adapter has been paired with your hearing aids, it will be available as a program in your hearing aids. To listen to TV simply press and hold the program switch on your hearing aids to change program.

  • Page 29: Turn Off Tv Sound Using Your Hearing Aids

    Turn off TV sound using your hearing aids To stop the sound from the TV simply change to the desired program in your hearing aids. Change program...

  • Page 30: Volume Control Using Your Hearing Aids

    Volume control using your hearing aids Use the Volume Control on your hearing aid to adjust the TV volume level in both hearing aids. Adjust the volume by pressing up or down briefly. Press briefly, repeatedly, for further adjustments. A short press on the RIGHT hearing aid increases the volume.
  • Page 31 Important notice Please refer to your hearing aid‘s User Guide for details on the functionality of your specific hearing aid solution.

  • Page 32: Start Tv Sound Using The Hearing Aid Remote Control

    Start TV sound using the hearing aid Remote Control The Remote Control is an optional accessory to your wireless hearing aids. Once a TV Adapter has been paired to your hearing aids it will be available as a program. To listen to TV simply press the program selector and change program (A).

  • Page 33: Turn Off Tv Sound Using Your Remote Control

    Turn off TV sound using your Remote Control To stop the sound from the TV simply change to the desired program in your hearing aids. Change program RC-N_ILLU_StatusLightIndication_CMYK...

  • Page 34: Volume Control Using Your Remote Control

    Volume control using your Remote Control Use the volume buttons on your Remote Control to adjust the TV volume level in both hearing aids. Adjust the volume by pressing up or down briefly. Repeat the brief press for further adjustments. RC-N_ILLU_StatusLightIndication_CMYK The TV volume in the hearing aids is normally not affected by volume...

  • Page 35: Mute Using Your Remote Control

    Mute using your Remote Control While watching TV you can switch off the microphones in your hearing aids, so that only the sound from the TV is heard. Press and hold the volume down button for approx. 3 seconds until the surrounding sound is muted.

  • Page 36: More Than One User

    More than one user An unlimited number of hearing aid users can listen to the sound from one TV Adapter. Pair the hearing aids to the TV Adapter as described on page 26.

  • Page 37: Removing A User/Clear Pairings

    Removing a user/clear pairings To remove a user from your TV Adapter perform a system reset and re-pair the required hearing aids. 1. Reset system: press and hold the setup button for more than 5 seconds. 2. Indicators fade blue to indicate no pairings.

  • Page 38: Cleaning And Maintenance

    Cleaning and maintenance Use a soft, dry cloth to clean the TV Adapter. Important notice The TV Adapter must never be washed or immersed in water or other liquids.

  • Page 39: Warnings

    Warnings You should familiarize yourself fully with the following general warnings and the entire contents of this booklet before using your TV Adapter to ensure personal safety and correct use. Consult your hearing care professional if you experience unexpected operations or events with your TV Adapter.
  • Page 40 Fire hazards · The power source in your TV Adapter has insufficient energy to cause fire in normal usage conditions. Interference · Your TV Adapter has been thoroughly tested for interference according to the most stringent international standards. However, interference between your TV Adapter and other devices may occur, (e.g.
  • Page 41 Warnings Connection to external equipment · The safety of the use of the TV Adapter when connected to external equipment with an auxiliary input cable, is determined by the external signal source. When connected to external equipment plugged into a wall outlet, this equipment must comply with IEC-62368 (or IEC- 60065, IEC-60950 until June 20, 2019) or equivalent safety standards.

  • Page 42: Technical Information

    Technical information Model name TVA3 Operating Temperature: +5  ° C to +40  ° C conditions Humidity: 15  % to 93  % , non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Temperature and humidity Storage and transportation shall not exceed the below conditions limits for extended periods during transportation and...
  • Page 43 Compatibility The TV Adapter works with all versions of Philips hearing aids with 2.4 GHz radio technology Input • Mini jack 3.5 mm (L+R) connectors/ (using included cable and format converter) • RCA (L+R) • TOSLINK Digital Stereo (PCM) /Dolby Digital ®...
  • Page 44 colours Dark gray Power Idle, not streaming sound: 0.8 W consumption Streaming sound: 1.5 W Transceiver: Operating 2.402 GHz – 2.480 GHz frequency (ISM Band) Number of channels Output power Max. 50 mW equal to 17 dBm dBm EIRP. In compliance with all relevant standards.
  • Page 45 The TV Adapter contains a radio transceiver using Bluetooth Low Energy (BLE) and a ® proprietary short range radio technology both working at ISM band 2.4 GHz. The radio transmitter is weak and always below 50 mW equal to 17 dBm in total radiated power.
  • Page 46 USA and Canada This device is certified under: FCC ID: 2ACAHTVA3 IC: 11936A-TVA3 The device complies with Part 15 of the FCC Rules and with Industry Canada’s licence- exempt RSSs. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.
  • Page 47 This Class B digital apparatus complies with Canadian ICES-003. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 48 Radiofrequency radiation exposure Information This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 49 Description of symbols used in this booklet or on the packaging label Warnings Text marked with a marking symbol must be read before using the product. Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Directives 90/385/EEC, 93/42/EEC and 98/79/EC.
  • Page 50 Singapore IMDA label Indicates that the device complies with the standards and specification published by Info-Communications Complies Media Development Authority with IMDA (IMDA) and is compatible with the Standards public telecommunication networks DA103820 in Singapore and does not cause radio frequency interference to other authorized radio-communication networks.
  • Page 51 Philips brand name. REACH Declaration: REACH requires Philips Hearing Solutions to provide chemical content information for Substances of Very High Concern (SVHC) if they are present above 0.1% of the article weight.
  • Page 52 Adapter is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Declaration of Conformity is available at the manufacturer. SBO Hearing A/S Kongebakken 9 DK-2765 Smørum Denmark www.hearingsolutions.philips.com 0682 Waste from electronic equipment must be handled according to E2831 local regulations.
  • Page 53 Notes...
  • Page 54 203612/CA-US...
  • Page 55 < > 8,15 mm Placeholder for FSC logo < 15 mm >...
  • Page 56 Audmet Canada Ltd 1600 – 4950 Yonge St Toronto, ON M2N 6K1 Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by or for and is sold under...

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