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8 Support and other resources
Accessing Hewlett Packard Enterprise Support
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide Support website:
www.hpe.com/assistance
To access documentation and support services, go to the HP Support Center – Hewlett
Packard Enterprise Support Center website:
www.hpe.com/support/hpesc
Information to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Hewlett Packard Enterprise offers support 24 hours a day, seven days a week through the use
of a number of automated electronic services. Hewlett Packard Enterprise provides up-to-date
customer care, support and warranty information at http://www.hpe.com/networking/support.
Additionally, your Hewlett Packard Enterprise authorized network reseller can provide you with
assistance, both with services that they offer and with services offered by Hewlett Packard
Enterprise.
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Support and other resources
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