Canon U.S.A. ISG Central Web site: http://isgcentral.cusa.canon.com Canon Network Access (CNA) Web site: http://www.cna.cusa.canon.com Distributed in the United States by Canon U.S.A., Inc. IMPORTANT THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE VarioPrint 135/120/110. SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
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Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to indemnify Canon U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Provider’s possession, use, or misuse of this Service Guide.
Océ VarioPrint 135/120/110 Service Guide Contents Product Overview and Configuration---------------------------------------------------------------- 1 A. Product Overview ------------------------------------------------------------------------------------------------------ 1 B. Configuration------------------------------------------------------------------------------------------------------------ 4 Features, Accessories and Options------------------------------------------------------------------ 7 A. Features------------------------------------------------------------------------------------------------------------------- 7 Océ PRISMAsync Controller--------------------------------------------------------------------------------------- 7 Operator Panel -------------------------------------------------------------------------------------------------------- 7 Operator Attention Light--------------------------------------------------------------------------------------------- 8 USB Printing and Scan to USB------------------------------------------------------------------------------------ 8 Scan to File/E-mail-C1 License ----------------------------------------------------------------------------------- 8 Color Scan to File/E-mail-C1 License --------------------------------------------------------------------------- 8 DocBox-C1 License -------------------------------------------------------------------------------------------------- 9...
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Océ VarioPrint 135/120/110 Service Guide Tool Safety ------------------------------------------------------------------------------------------------------------24 Dealer Sales/Service Authorization ---------------------------------------------------------------- 25 Educational Training------------------------------------------------------------------------------------ 25 A. Overview -----------------------------------------------------------------------------------------------------------------25 B. Certification -------------------------------------------------------------------------------------------------------------25 Océ VarioPrint DP-Line --------------------------------------------------------------------------------------------25 Océ VarioPrint DP-Line Accessories ---------------------------------------------------------------------------25 Service Manager Training -----------------------------------------------------------------------------------------26 C. Learning Path ----------------------------------------------------------------------------------------------------------26 Océ VarioPrint DP-Line Technician Training Learning Path ----------------------------------------------27 Océ...
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Appendix---------------------------------------------------------------------------------------------------- 62 A. Specifications ----------------------------------------------------------------------------------------------------------62 B. High Capacity Stacker-F1 Safety Notification ---------------------------------------------------------------70 C. Warranty -----------------------------------------------------------------------------------------------------------------71 Océ VarioPrint 110/120/135 – Canon Limited Warranty ---------------------------------------------------71 Océ CPR Drum Unit - Canon Limited Warranty--------------------------------------------------------------72 D. List of Tables -----------------------------------------------------------------------------------------------------------73 List of Figures----------------------------------------------------------------------------------------------------------74 Océ VarioPrint 135/120/110 Service Guide...
Product Overview and Configuration A. Product Overview The Océ (a Canon Group) VarioPrint 135/120/110 Series are Black & White (B&W) print devices that integrates the Océ VarioPrint DP line of printers with Canon finishing and accessory capabilities. Finishing and accessory...
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Océ VarioPrint 135/120/110 Service Guide Table 1 - Model Comparison Chart Item VarioPrint 135 VarioPrint 120 VarioPrint 110 Duplex Up to 135 ipm Up to 120 ipm Up to 110 ipm Maximum Print Speed (LTR)0F Simplex Up to 120 ipm Up to 110 ipm Up to 100 ipm First copy out time...
Océ VarioPrint 135/120/110 Service Guide Table 1 – Model Comparison Chart (Continued) Accessories and Finishing Duplex Color Image Reader Unit-D1 Standard Document Insertion Unit-F1 Optional High Capacity Stacker-E1 Optional (Up to 2 units) High Capacity Stacker-F1 Optional (Up to 2 units) Finisher-AF1 Optional Saddle Finisher-AF2...
Océ VarioPrint 135/120/110 Service Guide B. Configuration Two components must be selected to order a VarioPrint product. The Main Engine Base Model Set and a license for the model speed. The model speed is available with or without the Printer Operation Care program enabled on the device.
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Océ VarioPrint 135/120/110 Service Guide Table 3 – Hardware Accessories Hardware Accessory Options Item Item Number External Paper Input Module-C1 Kit 8117B011AA Covers NO EPIM-C1 6083B001AA Duo Paper Tray-A1 8117B002AA Finisher-AF1 2893B002AB AF1 Kit-C1 6087B001AA 1 1 F Saddle Finisher-AF2 2894B002AB Puncher Unit-BQ1 5580B002AA...
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Océ VarioPrint 135/120/110 Service Guide Table 4 – Print Engine and Controller System Options Print Engine and Controller System Options Item Item Number DocBox-C1 5868B001AA Color scan to file/e-mail-C1 5870B001AA Remote User Interface-C1 5871B001AA Multiple Queue-C1 5873B001AA Streaming-C1 5874B001AA Accounting-C1 5877B001AA E-shredding-C1 5878B001AA...
Océ VarioPrint 135/120/110 /110 Service Guide Features, Accessories and Options Features, Accessories and Options A. Features 1. Océ PRISMAsync Controller PRISMAsync Controller The VarioPrint 135/120/110 VarioPrint 135/120/110 Series is integrated with the Océ Series is integrated with the Océ PRISMAsync controller. The PRISMAs PRISMAsync controller.
Océ VarioPrint 135/120/110 Service Guide The Operator Panel allows the end-user to view and access job information, manage print jobs, monitor the status of print jobs, and monitor the status of the VarioPrint. In addition, with the touch of a button the end-user has the ability to stop the VarioPrint engine or place the engine into a sleep mode.
Océ VarioPrint 135/120/110 /110 Service Guide 7. DocBox-C1 License C1 License optional optional DocBox functionality provides operators operators with with comprehensive means to store, group, edit and reprint comprehensive means to store, group, edit and reprint jobs jobs. The editing options available in DoxBox available in DoxBox are a subset of the PRISMAprepare job are a subset of the PRISMAprepare job...
Océ VarioPrint 135/120/110 Service Guide 3. Duo Paper Tray-A1 The optional Duo Paper Tray-A1 for the ePIM-C1 replaces components within Tray 3 and Tray 4 to increases the capacity of the paper trays to up to 3,300 sheets per tray (@ 80 g/m LTR).
Océ VarioPrint 135/120/110 /110 Service Guide 6. High Capacity Stacker High Capacity Stacker-E1 / Stacker Dolly-C1 The High Capacity Stacker The High Capacity Stacker-E1 option for the VarioPrint 135/120/110 VarioPrint 135/120/110 device provides provides users large stacking capabilities. Up to 5,000 sheets of users large stacking capabilities.
Training Center for details. e-Support IMPORTANT Canon USA highly recommends that service technicians provide administrators/operators with safety instructions using the "Important Notification of High Capacity Stacker-F1" sheet (See Appendix). The notification sheet is included with the High Capacity Stacker-F1 and is available in the Service Manual.
Océ VarioPrint 135/120/110 Service Guide 10. Booklet Trimmer-D1 This accessory attaches to the Booklet Tray of the Saddle Finisher-AF2 and provides front trimming of saddle-stitch bookbinding jobs. The Finisher-AF2 can trim up to 100 pages (approximately 25 sheets quartered) to deliver a flush, even edge. Once the booklets are trimmed, they are delivered to an output tray through a conveyor belt, with a loading capacity of up to 30 books (equivalent to 750 two-sided pages).
Océ VarioPrint 135/120/110 Service Guide 2. Océ PRISMAaccess The optional Océ PRISMAaccess is a job submission and print management application for a print shop or print room. The Océ PRISMAaccess job submission and print management application enables end-user customers to submit jobs to a print room directly from their desktops via a web interface, downloadable driver or e-mail.
1. imageWARE Remote imageWARE Remote is a service available from Canon U.S.A., Inc. (Canon USA), to optimize the billing and service workflow of Canon, Océ and third party devices managed by dealerships. This service enables dealerships to anticipate service needs of the VarioPrint and track billing information without the need to send a service technician on-site.
Canon VarioPrint 135/120/110 device. This features and capabilities of the Canon VarioPrint 135/120/110 device. This document was developed to assist Canon USA dealers as part of their pre document was developed to assist Canon USA dealers as part of their pre...
Should the servicing dealer and/or customer choose to suspend utilization of the POC program, either temporarily or permanently (making the service technician responsible for all of the required service), Canon USA recommends that the operator be instructed to contact the servicing...
Océ VarioPrint 135/120/110 /110 Service Guide dealer limit access to dealer limit access to the Operator Replaceable Parts from operator by from operator by restricting access at the customer site or removing the Operator restricting access at the customer site or removing the Operator restricting access at the customer site or removing the Operator Replaceable Parts from the customer site.
Table 8 – POC Actions Estimated Life POC item Remarks (copies/prints 1 5 F Canon USA recommends replacing the Spiral Cleaner when the machine is cool (at the start of Replace the Spiral Cleaner 500,000 day/shift). If the machine is warm the operator...
The Operator Replaceable Parts may be stored at the customer site for quick access and replenished regularly by the servicing dealer based on the monthly print/copy volumes of the VarioPrint 135/120/110. Canon USA parts recommendations: Operator Replaceable Parts stored at the customer location should be placed in a locked cabinet that only the service technician and the operator have access to.
The Estimated Yield is reduced when using Heat Exchange Foil 2,000,000 Coated media. 1 7 F Canon USA recommends replacing the Spiral Cleaner when the machine is cool (start of Spiral Cleaner 500,000 day/shift). If the machine is warm the operator and/or...
Océ VarioPrint 135/120/110 Service Guide 2. Enabling Individually POC Program Functions A VarioPrint 135/120/110 purchased without the POC program can have individual POC program actions enabled at the discretion of the servicing dealer. From the Operator Panel the service technician would need to click the System button >...
Abuse of the Operator Replaceable Part inventory (using new parts prematurely or damaging parts). The Key Operator does not use parts supplied by the servicing dealer (purchased from Canon Aftermarket) The customer cannot maintain an authorized operator Océ VarioPrint 135/120/110 Service Guide...
Océ VarioPrint 135/120/110 Service Guide J. Operator Safety Customer safety is of the highest priority and concern when using the POC program. While performing service, safety guidelines are very important to follow. Safety Guidelines cover three specific areas: 1. Personal Safety Each Operator is ultimately responsible for his or her own personal safety.
Service Manager Readiness Meeting Two (2) service technicians who have successfully completed the VarioPrint 135/120/110 Training Program and received certification Canon USA highly recommends at least one (1) system engineer per service location Educational Training A. Overview Canon Educational Services is pleased to announce availability of the Océ...
Océ VarioPrint 135/120/110 /110 Service Guide 3. Service Manager Training Service Manager Training Each dealership is re ealership is required to have at minimum of one (1) (1) Field Service Manager complete the Océ VarioPrint Field Service Manager Readiness Manager complete the Océ VarioPrint Field Service Manager Readiness Manager complete the Océ...
Océ VarioPrint 135/120/110 Service Guide 1. Océ VarioPrint DP-Line Technician Training Learning Path The Océ VarioPrint DP-Line Blended Learning Program, includes an eLearning course and a five-day Instructor Led Training (ILT) course. Table 11 – Océ VarioPrint DP-Line Technician Training Certification Path Module Name Course Number Océ...
Océ VarioPrint 135/120/110 Service Guide D. Technician Training 1. Online Modules Océ VarioPrint DP-Line Technician Training The eLearning course will feature the following topics regarding the Océ VarioPrint DP-Line. Topic 1: Introduction/Overview Course Welcome Introduction Direct Press ...
Training is available in each of the three Canon regional training centers. Jamesburg, New Jersey Itasca, Illinois Irvine, California The online portion is located in the eLearning Center on the Canon USA Support Center website. Océ VarioPrint 135/120/110 Service Guide January 2013 Revision 3 Page 30...
Océ VarioPrint 135/120/110 Service Guide G. Student Feedback and Course Follow-up All students attending the classroom course at a Canon regional training center will be asked to complete a feedback survey. In addition, all students completing the technical training classroom course will receive a Training Survey approximately ninety (90) days after the class concluded.
A. Service and Maintenance Strategy The service and maintenance strategy for the Océ VarioPrint 135/120/110 devices is different from the strategies for most Canon imageRUNNER or imagePRESS products. The service and maintenance strategy concept is designed to reduce or eliminate service calls by the service technician to provide the customer with maximum uptime and productivity while reducing labor for the servicing dealer.
VarioPrint Series is being serviced. E. Power and Plug Requirements Canon USA strongly suggests dedicated and properly grounded outlets be provided for these VarioPrint devices and optional accessories. Before installation, confirm that dedicated NEMA receptacles are available for these devices.
Océ VarioPrint 135/120/110 /110 Service Guide Table 17 – Power Receptacle Receptacle VarioPrint 135/120/110 Main Unit NEMA 6-20 R ePIM ePIM-C1 / Accessories / Finishers / PRISMAsync Controller ISMAsync Controller NEMA 5-15R F. Installation Weight & Dimensions Weight & Dimensions The approximate weight and dimensions differ depending on how the device The approximate weight and dimensions differ depending on how the device The approximate weight and dimensions differ depending on how the device...
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Océ VarioPrint 135/120/110 Service Guide Table 19 – Dimensions Table Unit Width Depth Height Main Unit without Operator 44.5” 1,130 mm 30.1” 765 mm 40.9” 1,040 mm Panel Main Unit with Operator 44.5” 1,130 mm 30.1” 765 mm 56.3” 1,430 mm Panel Duplex Color Image Reader- 24.9”...
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Océ VarioPrint 135/120/110 Service Guide Table 20 – Dimensions Diagrams 31.2” 69.9” 40.9" High Capacity High Capacity 115” 13.2” Stacker-E1 Stacker-E1 27.6” 83.1” 39.3” 39.3” High Capacity High Capacity Stacker-F1 Stacker-F1 35.4” 35.4” Approximately 318.5” (with the High Capacity Stacker-E1) Approximately 310.7”...
Océ VarioPrint 135/120/110 Service Guide G. Installation Space Requirements VarioPrint 135/120/110 Series approximate installation space requirements differ depending on how it is configured with the optional accessories. There is a gap of approximately 0.20” (5 mm) between each piece of equipment attached (main unit and accessories).
Océ VarioPrint 135/120/110 /110 Service Guide H. Estimated Installation Times Estimated Installation Times Estimated installation times shown are the required times for installation Estimated installation times shown are the required times for installation Estimated installation times shown are the required times for installation starting from an unpacked condition for the main unit and optional starting from an unpacked condition for the main unit and optional starting from an unpacked condition for the main unit and optional...
Océ VarioPrint 135/120/110 Service Guide I. Environmental Conditions When installing the VarioPrint 135/120/110 the environmental conditions of the room should be as follows: Table 22 – Environmental Conditions Between 62.6°F (17°C) and 78.8°F (26°C) for print speeds greater than 120 ipm Optimum Temperature Range: Between 62.6°F (17°C) and 82.4°F (28°C) for print speeds up to...
/110 Service Guide Lighting Canon USA recommends installing the machine in a location with at least Canon USA recommends installing the machine in a location with at least Canon USA recommends installing the machine in a location with at least 500 lux of lighting 750 500 lux of lighting 750 mm (29 ½”) above the floor for normal operations...
The VarioPrint and PRISMAsync Controller is licensed and activated through the International License Management System (ILMS) server. To activate the VarioPrint and PRISMAsync Controller, the service technician must contact the Canon USA Technical Support Center and provide the following information: ...
Novell CNA or Novell CNE / Microsoft MCSE certification A Canon copier Service Technician with two years of experience centered on connectivity products. A System Engineer is a professional title often used by hardware vendors for individuals who perform systems related tasks, such as analysis, design, and programming.
Exemption clause: Canon USA or any of its affiliates or dealers will not be liable for any damages for loss of data received or stored on the hard disk, including loss arising from lost opportunity to use such data, even if Canon is informed of the possibility of such damages.
Océ VarioPrint 135/120/110 Service Guide higher start-up temperature, which increases the start-up time of the printer and requires more time for the decomposition of the wax. The more wax paper is printed using Wax Mode, the longer the printer needs to decompose the wax.
Océ VarioPrint 135/120/110 Service Guide R. Consumable Parts Consumable parts are defined as those parts having a limited yield that will be reached during a customer’s specific machine operation and should be replaced as needed. Examples of consumable parts may include but are not limited to feed rollers, cleaner blades, etc.
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Océ VarioPrint 135/120/110 Service Guide Table 26 – High Capacity Stacker-E1 Consumable Parts List Estimated Life Description Part Number Quantity Remarks (copies/prints Decurler sponge roller FB5-9103-000 1,000,000 Stack pull-in belt FC7-1141-000 1,000,000 Table 27 – High Capacity Stacker-F1 Consumable Parts List Estimated Life Description Part Number...
Océ VarioPrint 135/120/110 Service Guide T. Printer Operation Care Parts As part of the Printer Operation Care program, service parts have been identified for an operator (a trained operator located at the customer facility) to replace. The operator replaceable parts may be stored at the customer site for quick access and are replenished regularly by the servicing dealer.
Océ VarioPrint 135/120/110 Service Guide Table 34 – Special Tools, Solvents, and Oils List - Continued Tool Part Number Remarks Test Chart 26a Adjustment Image Reader Open-end Spanner 4x5 Installation Attention Light Open-end spanner 12x13 Height Adjustment Wheels Gloves heat protected Anti static wrist strap Anti static service kit Handling drum unit outside Engine...
This warranty covers the Océ brand VarioPrint 135/120/110 series product, the Océ brand PRISMAsync Controller and the Canon Brand options for the VarioPrint 135/120/110 series product. Note: No warranty is given on any consumables or consumable parts, such as paper, toner, chemicals, or pick-up rollers.
Océ VarioPrint 135/120/110 Service Guide 2. Flat - Rate Program The Flat-Rate Program provides a flat rate credit to Canon USA full-line dealers as compensation for warranty expenses that they may incur. Dealers who purchase the Océ branded VarioPrint 135/120/110 series product, Océ...
3. e-Tag All original defective parts with a dealer cost valued over $300.00 must be submitted to Canon Virginia, Inc. with a completed e-Tag limited warranty claim form and a handwritten or computer generated copy of the service history of the VarioPrint device.
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“before” sample copy depicting the problem and an “after” sample copy showing the problem has been resolved. After authorization, part, drum and labor credits are posted on the Canon Network Access (CNA) website on the following business day. Océ VarioPrint 135/120/110 Service Guide...
Limited Warranty Credit Inquiry, log on to the line Limited Warranty Credit Inquiry, log on to the ISG Central Website select Canon Network Access (CNA) (see select Canon Network Access (CNA) (see Figu Figure 5 – ISG Central), then select Warranty Credit Inquiry (see ), then select Warranty Credit Inquiry (see Figure 6 –...
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Océ VarioPrint 135/120/110 /110 Service Guide a) e-Tag Inquiry: Tag Inquiry: On the CNA website select Warranty Credit Inquiry then select e On the CNA website select Warranty Credit Inquiry then select e On the CNA website select Warranty Credit Inquiry then select e- Tag Warranty Claims Reimbursement, Tag Warranty Claims Reimbursement, Figure 7 –...
Only authorized dealer personnel with a unique PIN access code will be allowe Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts d to utilize this service. Contact the Canon Parts Order Center ([email protected]...
Submit and update your profile information such as cell phone number, e- mail address, or company address. To do so, you can logon to e-Support and access the “Current Profile” section to make updates or call Canon USA’s TSC. Accurate profile information will allow for quick contact if more information is required from the caller later on.
All technical support for the end-user is provided solely by the contracted servicing Dealer. The Canon USA TSC will be the central contact/escalation for the reporting of all known outstanding hardware and software issues to Canon USA’s engineering and development groups.
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Océ VarioPrint 135/120/110 Service Guide Figure 12 – Canon USA Support Escalation Flow Océ VarioPrint 135/120/110 End-User End-User Contacts Servicing Dealer Servicing Dealer Contacts Status Canon USA TSC Modify Assistance Required Canon USA Update Case Technical Support Center 1-800-528-2830 Canon USA...
Track and Modify logged Cases Review all open Cases In order to access e-Support, you must first register for a Support ID. To register for a Support ID, go on-line to the Canon USA Systems and Technical Support Division’s e-Support Center website http://www.support.cusa.canon.com.
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System and Technical Support Section of ISG Central. Figure 14 – The Canon ISG Central Login Once the Authorized Dealer’s Management staff is logged into ISG Central, access to the Systems & Technical Support section is available by selecting the Systems &...
Océ VarioPrint 135/120/110 Service Guide Appendix A. Specifications Note: All specifications are for reference purposes only and are subject to change without notice. Table 39 – VarioPrint 135/120/110 Series Main Unit VarioPrint 135/120/110 Main Unit VarioPrint 135 VarioPrint 120 VarioPrint 110 Type Console Imaging Technology...
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Océ VarioPrint 135/120/110 Service Guide Table 40 – Duplex Color Image Reader-D1 Duplex Color Image Reader-D1 Reader Acceptable Originals Sheet, book, three dimensional objects (up to 4.4 lb (2 kg)) Type Flat Bed Platen Fixed Resolution Up to 600 dpi x 600 dpi Paper Sizes 11"...
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Océ VarioPrint 135/120/110 Service Guide Table 43 – Punch Unit-BQ1 Punch Unit-BQ1 Paper Size 11” x 17”, LGL, LTR, LTRR, or EXEC Paper Weight 14 lb bond to 73 lb cover (52 to 200 g/m Thin, Plain, Heavy, Recycled, Color, Bond Paper, Tab Paper, Coated, Texture Paper Type Paper, Vellum Punch Hole Quantity,...
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Océ VarioPrint 135/120/110 Service Guide Table 46 – Finisher-AF1 Finisher-AF1 13" x 19", 12" x 18", 11" x 17", LGL, LTR, LTRR, STMTR, EXEC, and Irregular Size Paper Size (5 7/8" x 7 1/8" to 13" x 19 1/4" (139.7 mm x 182 mm to 330.2 mm x 487.7 mm)) Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m Thin, Plain, Heavy, Recycled, Color, Pre-punched, Bond Paper, Transparency,...
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Océ VarioPrint 135/120/110 Service Guide Table 47 – Saddle Finisher-AF2 Saddle Finisher-AF2 13" x 19", 12" x 18", 11" x 17", LGL, LTR, LTRR, STMTR, EXEC, and Irregular Size (5 7/8" Paper Size x 7 1/8" to 13" x 19 1/4" (139.7 mm x 182 mm to 330.2 mm x 487.7 mm)) Paper Weight 14 lb bond to 110 lb cover (52 to 300 g/m Thin, Plain, Heavy, Recycled, Color, Pre-punched, Bond Paper, Transparency,...
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Océ VarioPrint 135/120/110 Service Guide Table 47 – Saddle Finisher-AF2 – Continued Saddle Finisher-AF2 Power Source 120 V AC, 60 Hz, 8 A 250 W maximum Approximately 46 1/2" x 31 1/2" (41 3/4”)3 3 F x 31 1/4" Dimensions (H x W x D) (1,180 mm x 800 mm (1,060 mm) x 792 mm) Weight...
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Océ VarioPrint 135/120/110 Service Guide Table 50 – PowerLift Specifications PowerLift Maximum lifting weight: 175 lb (80 kg) Minimum fork height: 4" (100 mm) Maximum fork height: 47" (1,200 mm) Power Source 24V (from two 12 V Batteries), 9.0 Ah gas tight and maintenance free Charger 120 V AC, 60 Hz, 2 A, NEMA 5-15 Charging Time...
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Océ VarioPrint 135/120/110 Service Guide Table 53 – USB Flash Drive Specifications (for the USB Key and USB Stick) Capabilities Requirement USB connection speed USB 2.0 High Speed certified, USB 1.1 backward compatible Size ≥ 2 GB, 4GB Recommended USB key size Bootable media support Yes (mandatory) File system support...
Océ VarioPrint 135/120/110 Service Guide B. High Capacity Stacker-F1 Safety Notification Océ VarioPrint 135/120/110 Service Guide January 2013 Revision 3 Page 70...
Figure 11 – CNA: Flat-Rate Warranty Reimbursement Search..........56 Figure 12 – Canon USA Support Escalation Flow..............59 Figure 13 – The Canon e-Support Center Login ..............60 Figure 14 – The Canon ISG Central Login .................61 Figure 15 – Systems & Technical Support section of ISG Central ........61 Océ...