If You Hear An Unfamiliar Scraping Or Grinding Sound - Dell Latitude D505L User Manual

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Solving Problems

4. Turn on the computer.

Clean the drive —

See

Check the drive for errors —

If a drive error message appears, see

Run the Diskette tests as described in

If you cannot play a CD, CD-RW, DVD, or DVD+RW

NOTE:

Because of different worldwide file types, not all DVD titles work in all DVD drives.

High-speed CD drive vibration is normal and may cause noise. The noise does not indicate a defect with the

drive or the CD.

Ensure that Windows recognizes the drive —

My Computer. In other operating systems, double-click My Computer. If the drive is not listed,

perform a full scan with your antivirus software to check for and remove viruses. Viruses can

sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the

computer.

Try another disc —

Insert another disc to eliminate the possibility that the original disc is

defective.

Adjust the Windows volume control —

of your screen. Ensure that the volume is turned up and that the sound is not muted.

Reinstall the drive

1. Save and close any open files, exit any open programs, and shut down the computer.

2. Remove the drive. See

3. Reinstall the drive.

4. Turn on the computer.

Clean the drive or disc —

Check the drive for errors

If a drive error message appears, see

Run the IDE Drives tests as described in the

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

1. Ensure that the computer is turned off.

2. Straighten a paper clip and insert one end into the eject hole at the front of the drive;

push firmly until the tray is partially ejected.

3. Gently pull out the tray until it stops.