Sony NW-ZX2 Help Manual page 156
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Also See for NW-ZX2:
- Quick start manual (2 pages) ,
- Manual (169 pages) ,
- Quick start manual (7 pages)
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Help Guide
Troubleshooting
Digital Media Player
NW-ZX2
You cannot install software to your computer.
Media Go can be also obtained by downloading it via the Internet. If you cannot find the "MediaGo_WM(.exe)"
file or the installation does not start even though you double-clicked the file, download Media Go from the
following website and install it by following the on-screen instructions.
If other software is running, it may interfere with the installation. Be sure to quit all other software before
installing this software. Particularly, be sure to disconnect from the Internet and quit security software as it can
put a heavy load on the computer.
There may not be enough free space on the hard drive. Check the amount of free hard drive space required
to install the software, and then delete any unnecessary files.
With a Windows computer, you may not be able to install the software if your account does not have
administrator privileges or if you have not logged in as a computer administrator. Log in using an account with
administrator privileges or as the computer's administrator. Furthermore, if two-byte characters are used in the
user name, create a new account using only one-byte characters in the user name.
With a Windows computer, a message dialog may be hidden by the install screen, making the install process
seem stopped. Press and hold the "Alt" key while pressing the "Tab" key several times. When the dialog is
displayed, follow the instructions in the dialog box.
Related Topic
System requirements
Installing Media Go
Installing Content Transfer
en-11(1)
Copyright 2015 Sony Corporation
http://mediago.sony.com/enu/
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