Page 1 Help Guide Digital Media Player NW-ZX2 ® Use this manual when you have troubles or when you need to know how to use your WALKMAN This “Help Guide” is an excerpted version that contains basic operations only. For details on other operations, see the full version by clicking the banner below.
Page 2: How To Use
Q&A List of Topics How to Use Troubleshooting en-11(1) Copyright 2015 Sony Corporation...
Page 3 Help Guide How to Use Digital Media Player NW-ZX2 Getting Started Customer Registration Website Before Use Parts and Controls Power/Charging Flow of Initial Settings en-11(1) Copyright 2015 Sony Corporation...
Page 4 Help Guide How to Use Digital Media Player NW-ZX2 Basic Operations How to Use the Buttons How to Use the Touch Screen microSD Card Home Screen Connecting Your Walkman to Your Computer Initializing/Updating en-11(1) Copyright 2015 Sony Corporation...
Page 5 Help Guide How to Use Digital Media Player NW-ZX2 Transferring Content Installing Media Go Installing Content Transfer Importing Content to the Software Transferring Content to Your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 6 Help Guide How to Use Digital Media Player NW-ZX2 Bluetooth Connecting with Bluetooth Audio Devices Making a Bluetooth Connection from the [Settings] Menu en-11(1) Copyright 2015 Sony Corporation...
Page 7: Connecting With One Touch (Nfc)
Help Guide How to Use Digital Media Player NW-ZX2 Connecting with One Touch (NFC) en-11(1) Copyright 2015 Sony Corporation...
Page 8 Help Guide How to Use Digital Media Player NW-ZX2 Wi-Fi (Wireless LAN) What Is Wi-Fi Communications? Connecting to a Wi-Fi Network en-11(1) Copyright 2015 Sony Corporation...
Page 9: Customer Support Website
Help Guide How to Use Digital Media Player NW-ZX2 Announcement Precautions Customer Support Website en-11(1) Copyright 2015 Sony Corporation...
Page 10: Specifications
Help Guide How to Use Digital Media Player NW-ZX2 Specifications Specifications en-11(1) Copyright 2015 Sony Corporation...
Page 11: What Can I Do To Solve A Problem
Help Guide Troubleshooting Digital Media Player NW-ZX2 Troubleshooting What Can I Do to Solve a Problem? en-11(1) Copyright 2015 Sony Corporation...
Page 12 Help Guide Troubleshooting Digital Media Player NW-ZX2 Q&A Operation Sound Power Connection to a Computer Bluetooth Wi-Fi microSD Card en-11(1) Copyright 2015 Sony Corporation...
Page 13 Help Guide List of Topics Digital Media Player NW-ZX2 How to Use Getting Started Customer Registration Website Customer registration website Before Use Before first use Parts and Controls Parts and controls Power/Charging Turning the power on Turning the power off...
Page 14 Basic operation keys Switching Home screens Displaying the notification panel and shortcuts from the status bar Connecting Your Walkman to Your Computer Connecting to a computer Notes on connecting your Walkman to a computer Initializing/Updating Resetting your Walkman Formatting the storage of your Walkman Updating your Walkman Transferring Content Installing Media Go...
Page 15 Notes on the software Maintenance of your Walkman Customer Support Website Customer support website Specifications Specifications Specifications Battery life Maximum recordable number of songs and time (Approx.) Maximum recordable time of videos (Approx.) Supported formats System requirements Contents en-11(1) Copyright 2015 Sony Corporation...
Page 16 Help Guide List of Topics Digital Media Player NW-ZX2 Troubleshooting Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your Walkman does not operate or the power does not turn on.
Page 17 Videos cannot be transferred using the “Take along” transfer function. en-11(1) Copyright 2015 Sony Corporation...
Page 18 Help Guide How to Use Digital Media Player NW-ZX2 Customer Registration Website Customer registration website View information on websites where you can register your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 19: Before First Use
Help Guide How to Use Digital Media Player NW-ZX2 Before Use Before first use Be sure to read this manual before you use your Walkman for the first time. en-11(1) Copyright 2015 Sony Corporation...
Page 20: Parts And Controls
Help Guide How to Use Digital Media Player NW-ZX2 Parts and Controls Parts and controls This section introduces the functions of buttons, jacks, and other parts of your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 21 Turning the screen on and off You can turn the screen off when not using your Walkman in order to prevent the touch screen from being operated accidentally. Charging the battery Charge your Walkman by connecting it to a computer. en-11(1) Copyright 2015 Sony Corporation...
Page 22 Flow of Initial Settings Flow of initial settings The first time you turn your Walkman power on, a screen for the initial settings is displayed. Follow the instructions on the screen to set each of the settings. en-11(1) Copyright 2015 Sony Corporation...
Page 23: How To Use The Buttons
An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by tapping the [OK] button on the alert dialog. en-11(1) Copyright 2015 Sony Corporation...
Page 24 The display of your Walkman is a touch screen, and you operate the Walkman by directly touching the screen with your fingers. This section explains basic touch screen operations. Notes on the touch screen This section contains various notes about the touch screen. en-11(1) Copyright 2015 Sony Corporation...
Page 25 Formatting a microSD card Format a microSD card (not supplied) and delete all data stored on it. The folder structure is also reset to its default status. Notes on microSD cards This section contains notes on microSD cards. en-11(1) Copyright 2015 Sony Corporation...
Page 26 There are several Home screens. You can switch Home screens by flicking right or left. Displaying the notification panel and shortcuts from the status bar You can check the details on notifications in the notification panel, and start the relevant applications directly by tapping a notification. en-11(1) Copyright 2015 Sony Corporation...
Page 27 Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. Notes on connecting your Walkman to a computer This section contains notes on connecting your Walkman to a computer. en-11(1) Copyright 2015 Sony Corporation...
Page 28 All of the data is deleted, and your Walkman is reset to the factory defaults. Updating your Walkman Updating your Walkman to the latest system software allows you to add new functions to the Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 29: Installing Media Go
Help Guide How to Use Digital Media Player NW-ZX2 Installing Media Go Installing Media Go Connect your Walkman to your Windows computer and install Media Go. en-11(1) Copyright 2015 Sony Corporation...
Page 30 Help Guide How to Use Digital Media Player NW-ZX2 Installing Content Transfer Installing Content Transfer Connect your Walkman to your Mac computer and install Content Transfer. en-11(1) Copyright 2015 Sony Corporation...
Page 31 How to Use Digital Media Player NW-ZX2 Importing Content to the Software Importing and transferring content from media using Media Go This section explains how to import and transfer music from CDs using Media Go. en-11(1) Copyright 2015 Sony Corporation...
Page 32 Use Content Transfer to transfer content or playlists on your Mac computer or managed with iTunes to your Walkman. Transferring content using Explorer Use drag-and-drop in Windows Explorer to directly transfer content to your Walkman. Transferring content using the Finder Use drag-and-drop in the Finder to directly transfer content to your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 33 Connecting with Bluetooth Audio Devices Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device. en-11(1) Copyright 2015 Sony Corporation...
Page 34 Walkman with the Bluetooth audio device from the next time onwards using a simple operation. Connecting to a Bluetooth audio device When the Bluetooth function is on, your Walkman can connect to a paired Bluetooth audio device. en-11(1) Copyright 2015 Sony Corporation...
Page 35 Connecting with One Touch (NFC) Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device. en-11(1) Copyright 2015 Sony Corporation...
Page 36 What Is Wi-Fi Communications? What is Wi-Fi? You can use Wi-Fi communication to connect wireless LAN devices, use a public wireless LAN service to enjoy using your Walkman on the Internet, and communicate with other devices. en-11(1) Copyright 2015 Sony Corporation...
Page 37 If your Wi-Fi router supports WPS (Wi-Fi Protected Setup), make a Wi-Fi connection easily by simply pressing the button. Checking the Wi-Fi network status You can check the status of the Wi-Fi network using the icon displayed in the status bar. en-11(1) Copyright 2015 Sony Corporation...
Page 38 Important information for using your Walkman is explained. Notes on headphones Important notes for the headphones are explained. Notes on the software Important notes for the software are explained. Maintenance of your Walkman Important notes for cleaning your Walkman are explained. en-11(1) Copyright 2015 Sony Corporation...
Page 39: Customer Support Website
Help Guide How to Use Digital Media Player NW-ZX2 Customer Support Website Customer support website Visit the customer support website if you have any questions or issues with your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 40 System requirements Details on the system requirements needed to use your Walkman (the operating system version and memory size, etc.) are shown. Contents A list of accessories and manuals supplied with your Walkman is shown. en-11(1) Copyright 2015 Sony Corporation...
Page 41 This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation. Customer support website Visit the customer support website if you have any questions or issues with your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 42 You want your Walkman screen to stay on longer before it turns off automatically. A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. An alarm (beep) is heard and the message [Check the volume level] is displayed. en-11(1) Copyright 2015 Sony Corporation...
Page 43 Help Guide Troubleshooting Digital Media Player NW-ZX2 Sound There is no sound. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. en-11(1) Copyright 2015 Sony Corporation...
Page 44 Help Guide Troubleshooting Digital Media Player NW-ZX2 Power The rechargeable battery needs to be replaced. The battery life is short. en-11(1) Copyright 2015 Sony Corporation...
Page 45 The computer does not recognize your Walkman. The computer does not recognize a microSD card inserted in your Walkman. You cannot install software to your computer. Content such as music cannot be transferred from the computer to your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 46 Help Guide Troubleshooting Digital Media Player NW-ZX2 Bluetooth Pairing cannot be done. You cannot connect via the Bluetooth function. en-11(1) Copyright 2015 Sony Corporation...
Page 47 Help Guide Troubleshooting Digital Media Player NW-ZX2 Wi-Fi You cannot connect to a Wi-Fi network. en-11(1) Copyright 2015 Sony Corporation...
Page 48 Your Walkman does not recognize a microSD card that is inserted. The computer does not recognize a microSD card inserted in your Walkman. Music content cannot be transferred using Media Go. Videos cannot be transferred using the “Take along” transfer function. en-11(1) Copyright 2015 Sony Corporation...
Page 49: For Customers In The Usa
For customers in the USA: http://www.sony.com/walkmanreg/ For customers in Canada: English http://www.Sony.ca/Registration French http://www.Sony.ca/Enregistrement For customers in Latin America: http://www.sony-latin.com/registration For customers in Europe: http://walkman.sony-europe.com/usb-registration For customers in Asia/Oceania/Middle East/Africa: English/Korean/Traditional Chinese http://www.sony-asia.com/dmpwalkman/register/ Simplified Chinese https://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.do en-11(1) Copyright 2015 Sony Corporation...
Page 50: Battery Charging
Help Guide How to Use Digital Media Player NW-ZX2 Before first use Thank you for purchasing this Walkman. This “Help Guide” is an excerpted version that contains basic operations only. For details on other operations, see the full version of the online Help Guide by clicking the banner on the top page. An Internet connection is required to see the full version.
Page 51 Related Topic System requirements Customer support website Charging the battery Notes on handling your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 52 Help Guide How to Use Digital Media Player NW-ZX2 Parts and controls Functions of buttons, jacks, and other parts on your Walkman are explained here. 1. Screen (touch screen) Touch (tap) icons, items, etc., on the screen to operate your Walkman.
Page 53 Related Topic Turning the power on Turning the power off Turning the screen on and off Home screen Basic operation keys Using the volume “+” and “-” buttons Inserting a microSD card Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 54 Help Guide How to Use Digital Media Player NW-ZX2 Turning the power on Turn on the power to start your Walkman. 1. Press the button ( When you start your Walkman, it is locked, and the lock screen will be displayed.
Page 55 The lock screen differs depending on the screen lock type you have set on the security setting screen. Related Topic Parts and controls Turning the power off Turning the screen on and off Charging the battery en-11(1) Copyright 2015 Sony Corporation...
Page 56 1. Press and hold the button ( 2. Tap [ Power off] - [OK]. The power will then turn off. Related Topic Parts and controls Turning the power on Turning the screen on and off en-11(1) Copyright 2015 Sony Corporation...
Page 57 The lock screen is displayed when you turn on the screen. Touch and drag it out of the circle to unlock your Walkman. Related Topic Parts and controls Turning the power on Turning the power off en-11(1) Copyright 2015 Sony Corporation...
Page 58 Help Guide How to Use Digital Media Player NW-ZX2 Charging the battery Charge your Walkman by connecting it to a computer. 1. Connect your Walkman to a running computer via USB. [Charged] is displayed on the lock screen when charging is complete.
Page 59 Displaying the notification panel and shortcuts from the status bar Specifications en-11(1) Copyright 2015 Sony Corporation...
Page 60 Help Guide How to Use Digital Media Player NW-ZX2 Flow of initial settings The first time you turn your Walkman power on, a screen for the initial settings is displayed. This explanation assumes that the settings for Wi-Fi connections and Google™ accounts are skipped at first and set as necessary later.
Page 61 4. Tap [Start]. The initial setup begins. 5. Tap [Skip]. Hint The settings for Wi-Fi connections can be set as necessary later. 6. Tap [Skip anyway].
Page 62 7. Tap to confirm the entire content, and then tap 8. Set the date and time, and then tap 9. Confirm the content or enter content as necessary, tap , and then tap...
Page 63 10. Tap [Finish] on the completion screen. 11. Confirm the content, and then tap [OK].
Page 64 12. Confirm the content, and then tap [OK]. 13. Confirm the content, and then tap [OK]. 14. Confirm that the Home screen is displayed.
Page 65 This completes the initial settings of your Walkman. Related Topic Connecting to a Wi-Fi network Charging the battery en-11(1) Copyright 2015 Sony Corporation...
Page 66 Help Guide How to Use Digital Media Player NW-ZX2 Using “Play/Pause,” “Next” and “Previous” buttons You can operate Music player, Video player, etc. using the buttons ( ) on the side of your Walkman. Previous button During music playback, press this button to skip to the beginning of the previous (or current) song.
Page 68 Sound] - [Volumes], and then slide [Music, video, games, & other media] to turn up the volume. Related Topic Displaying the notification panel and shortcuts from the status bar Volume operation (Only for countries/areas complying with European Directives) en-11(1) Copyright 2015 Sony Corporation...
Page 70 If the volume is set to a level that is harmful for your ears and you turn off your Walkman, the volume is turned down to a level that is safe for your ears automatically. The alarm (beep) does not sound when connected to a Bluetooth audio device. en-11(1) Copyright 2015 Sony Corporation...
Page 71: Press And Hold
Help Guide How to Use Digital Media Player NW-ZX2 How to use the touch screen The display of your Walkman is a touch screen. Make operations by directly touching the screen. The basic operations are explained as follows. Lightly touch an item such as an icon or menu with your finger and immediately remove your finger. Tapping twice quickly is called “double tapping.”...
Page 72: Pinch In/Pinch Out
This moves icons, etc. and scrolls the screen. Pinch in/pinch out Touch the screen with two fingers, and move the fingers apart (pinch out) or together (pinch in). On some screens, pinching out zooms in and pinching in zooms out. en-11(1) Copyright 2015 Sony Corporation...
Page 73 Do not put the touch screen close to other electrical devices. Electrostatic discharges can make the touch screen malfunction. If there are water droplets on the touch screen, or if you touch it with wet fingertips, the touch screen may not react correctly. en-11(1) Copyright 2015 Sony Corporation...
Page 74 Help Guide How to Use Digital Media Player NW-ZX2 Inserting a microSD card You can store content such as music on microSD cards (not supplied) in addition to [System storage]. 1. Pull the microSD card slot cover ( ) all the way out.
Page 75 Selecting the storage to use Formatting a microSD card Notes on microSD cards en-11(1) Copyright 2015 Sony Corporation...
Page 76 Help Guide How to Use Digital Media Player NW-ZX2 Removing a microSD card You can remove the microSD card (not supplied) from your Walkman. 1. Swipe the status bar down and tap [Settings]. 2. Tap [ Storage], scroll down and then tap [Unmount SD card] - [OK].
Page 78 USB storage and the USB connection is reestablished. Related Topic Displaying the notification panel and shortcuts from the status bar Transferring content using Media Go Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder en-11(1) Copyright 2015 Sony Corporation...
Page 79 All data stored on the microSD card is deleted. Note Be sure to format the microSD card using your Walkman when you use it on the Walkman for the first time. Related Topic Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation...
Page 80 When using a microSD card, make sure to check the correct insertion direction into the microSD card slot. Do not insert foreign objects into the microSD card slot. Related Topic Formatting a microSD card Inserting a microSD card Removing a microSD card en-11(1) Copyright 2015 Sony Corporation...
Page 81 Help Guide How to Use Digital Media Player NW-ZX2 Home screen Application widgets, shortcuts, folders, and more are displayed on the Home screen. There are several Home screens and you can switch the screen by flicking the screen left or right.
Page 82 Switching Home screens Basic operation keys en-11(1) Copyright 2015 Sony Corporation...
Page 83 The following explains the basic operation keys at the bottom of your Walkman screen. (Back) Returns to the previous screen. (Home) Returns to the Home screen. (Recent Apps) Displays recently used applications. Related Topic Home screen en-11(1) Copyright 2015 Sony Corporation...
Page 84 1. Flick the Home screen left or right. The Home screen will be switched. Hint You can check which Home screen currently is displayed by the location of displayed at the bottom of the screen. en-11(1) Copyright 2015 Sony Corporation...
Page 85 Help Guide How to Use Digital Media Player NW-ZX2 Displaying the notification panel and shortcuts from the status bar Swipe the status bar ( ) with one finger to display the notification panel ( ) on which you can check the details of notifications.
Page 86 Hint Tap the icon ( ) to close the notification panel. en-11(1) Copyright 2015 Sony Corporation...
Page 87 When you exchange data between your Walkman and a computer, select the storage to use ([System storage] or [SD card]) on the Walkman. Related Topic Transferring content using Media Go Transferring content using Content Transfer Charging the battery Selecting the storage to use en-11(1) Copyright 2015 Sony Corporation...
Page 89 Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the computer via USB. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the computer before conducting those operations. en-11(1) Copyright 2015 Sony Corporation...
Page 90 You can reset your Walkman even if the display of the Walkman is turned off. Note Resetting your Walkman will not delete any data or reset any settings. Related Topic Formatting the storage of your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 91 [Reset device]. 3. Tap [Erase everything]. Your Walkman restarts automatically after being initialized. Related Topic Displaying the notification panel and shortcuts from the status bar Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 92 It is best to back up data before updating your Walkman. You cannot update your Walkman if you have selected [SD card] as the storage to use. Change the storage setting to [System storage]. Related Topic Customer support website Selecting the storage to use en-11(1) Copyright 2015 Sony Corporation...
Page 93 Help Guide How to Use Digital Media Player NW-ZX2 Installing Media Go Install Media Go to your Windows computer. 1. Connect your Walkman to your Windows computer via USB. 2. Make sure that [USB storage in use] is displayed on the screen.
Page 94 Depending on the environment, restarting your computer may be required. Follow the on-screen instructions. Related Topic Selecting the storage to use Connecting to a computer Importing and transferring content from media using Media Go Transferring content using Media Go en-11(1) Copyright 2015 Sony Corporation...
Page 95 Help Guide How to Use Digital Media Player NW-ZX2 Installing Content Transfer Install Content Transfer to your Mac computer. 1. Connect your Walkman to your Mac computer via USB. 2. Make sure that [USB storage in use] is displayed on the screen.
Page 96 Selecting the storage to use Connecting to a computer Transferring content using Content Transfer en-11(1) Copyright 2015 Sony Corporation...
Page 97 Help Guide How to Use Digital Media Player NW-ZX2 Importing and transferring content from media using Media Go Use Media Go to import and transfer content such as music on your Windows computer. This section explains how to import and transfer music from CDs. Your computer must be connected to the Internet to obtain CD information such as song names and artist names automatically.
Page 98 Imported content is limited to private use only. Use of content for other purposes requires the permission of the copyright holders. Commercial DVDs and Blu-ray discs cannot be imported into Media Go. Related Topic Installing Media Go Transferring content using Media Go en-11(1) Copyright 2015 Sony Corporation...
Page 99 Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using Media Go Transfer content such as music or playlists managed with Media Go on your computer to your Walkman. Content with copyright protection cannot be transferred. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content.
Page 101 Help Guide How to Use Digital Media Player NW-ZX2 Transferring iTunes content using Media Go Media Go supports transfer of data from iTunes to your Walkman. Transfer content such as music or playlists managed with iTunes on your computer to the Walkman. Content with copyright protection cannot be transferred.
Page 103 3. Display the desired content on the Finder or the desired content or playlists on iTunes. 4. Drag-and-drop the content or playlists you want to transfer to Content Transfer. Content is transferred to your Walkman. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation...
Page 105 Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using Explorer Content such as music can be directly transferred by drag-and-drop using Windows Explorer. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content.
Page 106 Some songs may not be played back on your Walkman due to copyright protection. Depending on the language setting of your Walkman, the information of the transferred content may not be displayed correctly. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation...
Page 107 Help Guide How to Use Digital Media Player NW-ZX2 Transferring content using the Finder Content such as music can be directly transferred by drag-and-drop using the Finder. 1. On your Walkman, select the storage ([System storage] or [SD card]) as the destination for transferring content.
Page 108 Depending on the language setting of your Walkman, the information of the transferred content may not be displayed correctly. Related Topic Selecting the storage to use Connecting to a computer en-11(1) Copyright 2015 Sony Corporation...
Page 109 Help Guide How to Use Digital Media Player NW-ZX2 Making a Bluetooth connection using the NFC function Simply touch your Walkman to a Bluetooth audio device that has the NFC function to automatically turn on the power of the Bluetooth audio device, pair the Walkman and the Bluetooth audio device, and make a Bluetooth connection.
Page 110 Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation...
Page 111 ) is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while using Bluetooth communications, the communication quality may be affected. Related Topic Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation...
Page 112 Help Guide How to Use Digital Media Player NW-ZX2 Pairing a Bluetooth audio device To connect with a new Bluetooth audio device, you need to pair with it while the Bluetooth function of your Walkman is on. You only need to do this once between the Walkman and the new Bluetooth audio device. Just turn on the device the next time.
Page 114 To reduce battery consumption, turn off the Bluetooth function when not in use. Related Topic Pairing a Bluetooth audio device Displaying the notification panel and shortcuts from the status bar Making a Bluetooth connection using the NFC function en-11(1) Copyright 2015 Sony Corporation...
Page 115 You can use Wi-Fi to browse the Internet on your Walkman or connect to other communications devices. (*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified. Related Topic Turning Wi-Fi on/off en-11(1) Copyright 2015 Sony Corporation...
Page 116 Internet using the Wi-Fi function, the communications quality may deteriorate. (*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified. Related Topic Displaying the notification panel and shortcuts from the status bar Connecting to a Wi-Fi network en-11(1) Copyright 2015 Sony Corporation...
Page 118 LAN service provider that you subscribe to, or the person who set up your Wi-Fi device. Related Topic Turning Wi-Fi on/off Connecting to a Wi-Fi network from the settings screen Connecting to a Wi-Fi network using the WPS button en-11(1) Copyright 2015 Sony Corporation...
Page 120 Please contact the manufacturer of your Wi-Fi device for information such as how to set the access point. Related Topic Turning Wi-Fi on/off Displaying the notification panel and shortcuts from the status bar Connecting to a Wi-Fi network using the WPS button en-11(1) Copyright 2015 Sony Corporation...
Page 121 Please contact the manufacturer of your Wi-Fi device for information such as how to set the access point. Related Topic Turning Wi-Fi on/off Displaying the notification panel and shortcuts from the status bar Connecting to a Wi-Fi network from the settings screen en-11(1) Copyright 2015 Sony Corporation...
Page 123 : An open network is detected (when Wi-Fi network notification is set to on). Hint You can check the troubleshooting when your Walkman has problems with the Wi-Fi connection, using [Wi- Fi checker]. Tap [Wi-Fi checker] on the Home screen to display. en-11(1) Copyright 2015 Sony Corporation...
Page 124 Please contact your nearest Sony dealer. Do not touch the rechargeable battery with bare hands if it is leaking. Consult your nearest Sony dealer if the battery has leaked as battery liquid may remain in your Walkman. If the liquid gets into your eyes, do not rub your eyes as this may lead to blindness.
Page 125 Sample data is not installed in some countries/regions. If you delete the sample data, you cannot restore it, and we will not supply any replacement data. Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your...
Page 126 50 % of capacity before storing is also recommended. The battery deteriorates when left in a depleted condition. Charge the battery to approximately 50 % of capacity at least once every six to twelve months to prevent deterioration. en-11(1) Copyright 2015 Sony Corporation...
Page 127: Road Safety
Do not turn the volume up high all at once, especially when using headphones. Turn up the volume gradually to avoid excessive levels hurting your ears. Consideration for others Keep the volume at a moderate level. This will allow you to hear outside sounds and to be considerate to the people around you. en-11(1) Copyright 2015 Sony Corporation...
Page 128 Copyright laws prohibit reproducing the software or the manual accompanying it, in whole or in part, or renting the software without the permission of the copyright holder. In no event will Sony be liable for any financial damage or loss of profits, including claims made by third parties, arising out of the use of the supplied software.
Page 129 Walkman and headphones. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene as doing so may damage the surface of your Walkman. en-11(1) Copyright 2015 Sony Corporation...
Page 130 Help Guide How to Use Digital Media Player NW-ZX2 Customer support website If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites. For customers in the USA: http://www.sony.com/walkmansupport...
Page 132 Help Guide How to Use Digital Media Player NW-ZX2 Specifications Platform Android™ 4.2 Display Size/resolution 4.0-inch (10.2 cm)/FWVGA (854 × 480 Pixels) Panel type TFT color display Interface Hi-Speed USB (USB 2.0 compliant) Headphone Stereo mini-jack WM-PORT WM-PORT (multiple connecting terminal): 22 pins...
Page 133 Monaural Output (headphones) Frequency response 20 Hz to 40,000 Hz Sound Effects ClearAudio+ (On/Off) Equalizer Clear Bass Surround sound DSEE HX (On/Off) Dynamic normalizer (On/Off) Power Source Built-in Rechargeable lithium-ion Battery USB power (from a computer via a USB connector of the player) Charging Time USB-based charging Approx.
Page 134 (*2) Actual available memory for application software includes the memory space which is used for factory-preinstalled applications. en-11(1) Copyright 2015 Sony Corporation...
Page 135 Help Guide How to Use Digital Media Player NW-ZX2 Battery life The time below may differ depending on ambient temperature or the status of use. Battery Life (continuous playback) Actual battery life may vary depending on settings. The estimated battery usage hours shown below are based on typical usage conditions with “Settings for battery life measurement”...
Page 136: Direct Rec
Setting [Equalizer] to other than [None], [Surround sound] to other than [None], [DSEE HX] to [On] and [Dynamic normalizer] to [On] shortens the battery life for continuous music playback by about XX%. (*4) The [On] setting shortens the battery life about XX% compared with the [Off] setting. en-11(1) Copyright 2015 Sony Corporation...
Page 137 FLAC 96 kHz/24 bit: Approx. 53 hr. 20 min. FLAC 192 kHz/24 bit: Approx. 26 hr. 40 min. DSD 2.8224 MHz/1 bit: Approx. 40 hr. 00 min. DSD 5.6448 MHz/1 bit: Approx. 20 hr. 00 min. en-11(1) Copyright 2015 Sony Corporation...
Page 138 The approximate times are estimated in the case where only videos are transferred. The time may differ, depending on the conditions under which the player is used. Video: 384 kbps/Music: 128 kbps Approx. 462 hr. 20 min. en-11(1) Copyright 2015 Sony Corporation...
Page 139: Music (Music Player)
Help Guide How to Use Digital Media Player NW-ZX2 Supported formats Music (Music player) Audio Formats Media File format: MP3 (MPEG-1 Layer3) file format File extension: .mp3 Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR)) Sample frequency (*1): 32, 44.1, 48 kHz...
Page 140 Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4) Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz Apple Lossless (*6) Media File format: MP4 file format File extension: .m4a, .mp4 Bit depth: 16 bit, 24 bit Sample frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz AIFF Media File format: AIFF file format...
Page 141 Files that are 4 GB or larger cannot be played back. (*7) These numbers indicate the maximum resolution of playable video, and do not indicate the player’s display resolution. (*8) Some photo files cannot be played back, depending on their file formats. en-11(1) Copyright 2015 Sony Corporation...
Page 142 Personally constructed computers or operating systems An environment that is an upgrade of the original manufacturer-installed operating system Multi-boot environment We do not guarantee operation for all computers even if they meet the above System Requirements. en-11(1) Copyright 2015 Sony Corporation...
Page 143 Moisture such as rain or sweat, or friction may cause discoloration or color migration to your clothes, etc. Do not use or store the leather carrying case in a location exposed to direct sunlight (such as in a car), extremely high/low temperatures, high humidity or dust. en-11(1) Copyright 2015 Sony Corporation...
Page 144 4. Check information on the issue in the help of the software having problems. 5. Look up information on the issue on one of the customer support websites. 6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Note Data will not be deleted, nor will any settings be changed by resetting.
Page 146 If your Walkman still does not operate after charging the battery, press and hold the button for about 8 seconds to reset the Walkman. Related Topic Parts and controls Charging the battery Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 147 Digital Media Player NW-ZX2 You want your Walkman screen to stay on longer before it turns off automatically. Swipe the status bar down, tap [Settings] - [ Display] - [Sleep] and select the desired time. en-11(1) Copyright 2015 Sony Corporation...
Page 148 A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stop using the Walkman immediately and consult your nearest Sony dealer. Related Topic Customer support website...
Page 149 After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to a level that is harmful for your ears. When this happens, the volume is turned down automatically. Related Topic Volume operation (Only for countries/areas complying with European Directives) en-11(1) Copyright 2015 Sony Corporation...
Page 150 If the problem still persists after performing the remedies above, press and hold the button for about 8 seconds to reset your Walkman. Related Topic Using the volume “+” and “-” buttons Turning the Bluetooth function on/off Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 151 When listening on a Bluetooth audio device, turn up the volume control of the Bluetooth audio device. If the volume level cannot be adjusted directly on the Bluetooth audio device, increase the volume on your Walkman. Related Topic Displaying the notification panel and shortcuts from the status bar Parts and controls en-11(1) Copyright 2015 Sony Corporation...
Page 152 The rechargeable battery needs to be replaced. To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the Walkman by yourself. Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries. Related Topic Customer support website...
Page 153 Depending on the environment in which your Walkman is used, the battery may deteriorate if it is not used for over a year. Contact your nearest Sony dealer. If the usable battery life is half that when new even after sufficiently charging the battery, your battery may have deteriorated.
Page 154 If the approaches listed above fail to resolve the issue, press and hold the button for about 8 seconds to reset your Walkman, and then try the USB connection again. Related Topic Charging the battery Connecting to a computer Resetting your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 155 Back up all of the data on the microSD card (not supplied) to your computer, and then initialize the microSD card with your Walkman. Related Topic Selecting the storage to use Connecting to a computer Formatting a microSD card en-11(1) Copyright 2015 Sony Corporation...
Page 156 Press and hold the “Alt” key while pressing the “Tab” key several times. When the dialog is displayed, follow the instructions in the dialog box. Related Topic System requirements Installing Media Go Installing Content Transfer en-11(1) Copyright 2015 Sony Corporation...
Page 157 Help Guide Troubleshooting Digital Media Player NW-ZX2 Content such as music cannot be transferred from the computer to your Walkman. Check that the USB connection to the computer is made properly. Use the supplied USB cable. You may not be able to transfer content when using a USB hub. Connect directly to the USB connector on your computer.
Page 159 Your Walkman cannot be paired if the number of paired devices exceeds the maximum number. If you want to pair another device, delete unnecessary paired devices in advance. Related Topic Specifications Pairing a Bluetooth audio device en-11(1) Copyright 2015 Sony Corporation...
Page 160 Place the Walkman and Bluetooth device closer. Related Topic Pairing a Bluetooth audio device Connecting to a Bluetooth audio device Displaying the notification panel and shortcuts from the status bar en-11(1) Copyright 2015 Sony Corporation...
Page 161 Re-enter the encryption key for the Wi-Fi settings. Reset your Walkman. Initialize the data on your Walkman. Related Topic Connecting to a Wi-Fi network Checking the Wi-Fi network status Resetting your Walkman Formatting the storage of your Walkman en-11(1) Copyright 2015 Sony Corporation...
Page 162 The microSD card has been formatted in an unsupported format. Copy all data on the microSD card onto your computer and format the microSD card again using your Walkman. Related Topic Removing a microSD card Inserting a microSD card Formatting a microSD card en-11(1) Copyright 2015 Sony Corporation...
Page 163 Music content cannot be transferred using Media Go. Music content with copyright protection cannot be transferred to a microSD card (not supplied). Related Topic Importing and transferring content from media using Media Go Transferring content using Media Go en-11(1) Copyright 2015 Sony Corporation...
Page 164 Help Guide Troubleshooting Digital Media Player NW-ZX2 Videos cannot be transferred using the “Take along” transfer function. You cannot transfer videos to a microSD card using the “Take along” transfer function. en-11(1) Copyright 2015 Sony Corporation...

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