Related Manuals for Dell Vostro 3267
Summary of Contents for Dell Vostro 3267
- Page 1 Dell Vostro 3267/3268 Owner's Manual Regulatory Model: D13S Regulatory Type: D13S002...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Working on your computer..........................6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your computer — Windows 10......................7 After working inside your computer..........................7 2 Removing and installing components......................8 Recommended tools................................8 Cover.................................... - Page 4 System fan..................................19 Removing the system fan............................19 Installing the system fan............................20 Coin cell battery................................20 Removing the coin cell battery..........................20 Installing the coin cell battery............................21 System board..................................21 Removing the system board............................. 21 Installing the system board............................23 System board layout..............................24 3 Technology and components........................
- Page 5 POST Behavior screen options..........................51 Virtualization support screen options........................51 Maintenance screen options............................. 51 System Log screen options............................52 SupportAssist System Resolution screen options....................52 6 Specifications..............................53 ProcessorSystem informationMemoryVideoAudioCommunicationExpansion busDrivesCardsExternal connectorsControl Lights And Diagnostic LightsPowerPhysical Dimensions of ChassisEnvironmental specifications..................................53 7 Contacting Dell............................57 Contents...
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Page 6: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 7: Turning Off Your Computer
Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running Dell Diagnostics. Working on your computer... -
Page 8: Removing And Installing Components
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver •... -
Page 9: Front Bezel
Follow the procedures in After Working Inside Your Computer Front Bezel Removing the front bezel Follow the procedure in Before working inside your computer. Remove cover. Follow the steps to remove the front bezel: Lift the tabs [1], and pull the front bezel [2]. b Lift the front bezel to remove it from the computer [3]. -
Page 10: Installing The Cooling Shroud
Installing the cooling shroud Align the tabs on the cooling shroud with the securing slots on the computer. Lower the cooling shroud into the chassis until it is firmly seated. Install the cover. Follow the procedure in After Working Inside Your Computer. -
Page 11: Installing The Expansion Card
Installing the expansion card Insert the expansion card on the slot. Push the card- retention latch to secure the expansion card. Push the metal tab until it snaps in place. Install the cover Follow the procedure in After Working Inside Your Computer. -
Page 12: Installing The Hard Drive Into The Hard Drive Bracket
hard drive assembly Follow the steps to remove hard drive bracket: Remove the screw that secures the hard drive to the bracket. b Slide and remove the hard drive from the bracket. Installing the hard drive into the hard drive bracket Slide the hard drive and tighten the screws to secure the hard drive to the bracket. -
Page 13: Removing The Optical Drive Bracket
Follow the steps to remove the optical drive: Disconnect the power and the data cables from the optical drive [1]. NOTE: For easy access to the power and the data cables, it is recommended to remove the cooling shroud. b Slide the optical drive [2] and lift it up to remove it from the chassis [3]. Removing the optical drive bracket Follow the procedure in Before working inside your... -
Page 14: Installing The Optical Drive Bracket
b Slide the optical drive from the bracket. NOTE: Remove the optical-drive bracket only if you are replacing with a new optical drive. Otherwise, if optical drive removal is only a pre-requisite to remove other components, then ignore Step 5 and Step 6 Installing the optical drive bracket Slide the optical drive into the drive bay until it snaps. -
Page 15: Wlan Card
WLAN card Removing the WLAN card Follow the procedure in Before working inside your computer. Remove the: cover bezel cooling shroud hard drive assembly optical drive Perform the following steps to remove the WLAN card from the computer: Remove the M2L3.5 screw to release the plastic tab that secures the WLAN card to the computer [1, 2]. b Disconnect the WLAN cables from the connectors on the WLAN card [3]. -
Page 16: Heat Sink
hard drive assembly cooling shroud front bezel cover Follow the procedure in After Working Inside Your Computer. Heat sink Removing the heat sink assembly Follow the procedure in Before working inside your computer. Remove the: cover bezel cooling shroud hard drive assembly optical drive Follow the steps to remove the heat sink assembly: Disconnect the heat sink assembly cable from the system board [1]. -
Page 17: Memory Module
Follow the procedure in After Working Inside Your Computer. Memory module Removing the memory module Follow the procedure in Before working inside your computer. Remove the cover. To remove the front memory module: Pull the clips securing the memory module until the memory module pops up. b Remove the memory module from the system board. -
Page 18: Installing The Power Supply Unit (Psu)
Perform the following steps to remove the PSU: Remove the 6-32xL6.35 screws that secure the PSU [1]. b Press the blue release tab to release the PSU [2]. Slide and remove the PSU from the computer [3]. Installing the power supply unit (PSU) Slide the PSU towards the back of the computer until it snaps into place. -
Page 19: System Fan
Follow the procedure in After Working Inside Your Computer. System fan Removing the system fan Follow the procedure in Before working inside your computer. Remove the: cover bezel cooling shroud hard drive assembly optical drive Perform the following steps to remove the system fan from the computer: Disconnect the system fan cable from the connector on the system board [1]. -
Page 20: Installing The System Fan
Installing the system fan Place the system fan on the computer. Tighten the M6xL10 screws to secure the system fan to the computer. Route and connect the system fan cable to the connector on the system board. Install the: optical drive hard drive assembly cooling shroud front bezel... -
Page 21: Installing The Coin Cell Battery
optical drive Perform the following steps to remove the coin cell battery: Press the release latch away from the battery to allow the battery to pop up from the socket [1]. b Lift the coin cell battery out of the computer [2]. Installing the coin cell battery Place the coin cell battery in its slot on the system board. - Page 22 bezel expansion cards memory module cooling shroud hard drive assembly optical drive WLAN card heat sink assembly power supply unit system fan coin cell battery Disconnect the cables from the system board: Follow the steps to release the I/O panel: Remove the 6-32xL6.35 screw that secures the I/O panel to the chassis [1].
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Page 23: Installing The System Board
Follow the steps to remove the system board: Remove the 6-32xL6.35 screws that secure system board to the chassis [1]. b Lift the system board from the chassis. Installing the system board Insert the system board and ensure that ports are aligned to the holes on the back panel. Tighten the 6-32xL6.35 screws to secure the system board. -
Page 24: System Board Layout
Push the I/O panel to its original position until it snaps in. Tighten the 6-32xL6.35 screw to secure the I/O panel to the chassis. Connect the cables to the system board. Install the: coin cell battery system fan power supply unit heat sink assembly WLAN card optical drive... - Page 25 SATA power connector SATA0 connector SATA2 connector PSU connector SATA1 connector PCIex16 card slot PCIex1 card slot Clear CMOS Jumper Clear password Removing and installing components...
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Page 26: Technology And Components
Technology and components Processors Vostro 3267 systems are shipped with Intel 6th generation core processor technology. Vostro 3268 systems are shipped with Intel 7th generation core processor technology. Vostro 3267: • Intel 6th Generation Celeron G3900 (2 MB Cache, 2.80 GHz) •... -
Page 27: Verifying The Processor Usage In Resource Monitor
Verifying the processor usage in Resource Monitor Right click the desktop. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor. Technology and components... -
Page 28: Chipsets
All Desktops communicate with the CPU through the chipset. This system is shipped with the Intel 100 Series chipset. Downloading the chipset driver Turn on the computer. Go to Dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model. -
Page 29: Intel Chipset Drivers
Intel chipset drivers Verify if the Intel chipset drivers are already installed in the computer. Table 1. Intel chipset drivers Before installation After installation Technology and components... -
Page 30: Intel Hd Graphics
The display adapters are displayed. Downloading drivers Turn on the computer. Go to Dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model. -
Page 31: Adjusting Brightness In Windows 10
Adjusting brightness in Windows 10 To enable or disable automatic screen brightness adjustment: Right click All Settings → System → Display. Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment. NOTE: You can also use the Brightness level slider to adjust the brightness manually. Connecting to external display devices Follow these steps to connect your computer to an external display device: Ensure that the projector is turned on and plug the projector cable into a video port on your computer. -
Page 32: Entering Bios Setup
Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12. -
Page 33: Speed
Speed Currently, there are 3 speed modes defined by the latest USB 3.0 specification. They are Super-Speed, Hi-Speed and Full-Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. -
Page 34: Compatibility
• USB 3.0 Drive Docks & Adapters • USB 3.0 Flash Drives & Readers • USB 3.0 Solid-state Drives • USB 3.0 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0 Adapter Cards & Hubs Compatibility The good news is that USB 3.0 has been carefully planned from the start to peacefully co-exist with USB 2.0. -
Page 35: Advantages Of Hdmi
Verifying system memory in setup Turn on or restart your computer.. Perform one of the following actions after the Dell logo is displayed: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12. - Page 36 Key Specifications The table below shows the specifications comparison between DDR3 vs. DDR4: Table 4. DDR3 vs DDR4 Feature/Option DDR3 DDR4 DDR 4 Advantages Chip Densities 512 Mb-8 Gb 4 Gb-16 Gb Larger DIMM capacities Data rates 800 Mb/s-2133 Mb/s 1600 Mb/s-3200 Mb/s Migration to higher speed I/O Voltage...
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Page 37: Testing Memory Using Epsa
Testing memory using ePSA Turn on or restart your computer. Perform one of the following actions after the Dell logo is displayed: • With keyboard — Press F2. The PreBoot System Assessment (PSA) starts on your computer. -
Page 38: Realtek Hd Audio Drivers
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off the computer and try again. Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the computer. Table 5. -
Page 39: Troubleshooting Your Computer
One or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them. DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. Troubleshooting your computer... - Page 40 Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
- Page 41 KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN...
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Page 42: System Error Messages
Error messages Description SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. If the message reappears, Contact Dell. TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the System Setup program, then immediately exit the program. - Page 43 NOTICE - Hard Drive SELF MONITORING SYSTEM has S.M.A.R.T error, possible hard disk drive failure. reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a...
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Page 44: System Setup Overview
If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. -
Page 45: System Configuration Screen Options
Option Description • Device Information: Displays Primary Hard Drive, SATA-0, M.2PCIe SSD-0, Dock eSATA Device, LOM MAC Address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, WiFi Device, WiGig Device, Cellular Device, Bluetooth Device. Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system. -
Page 46: Video Screen Options
Option Description If USB port is enabled, device attached to this port is enabled and available for OS. If USB port is disabled, the OS cannot see any device attached to this port. • Enable Boot Support • Enable Front USB Ports •... - Page 47 Option Description NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take effect immediately. Default setting: Not set System Password Allows you to set, change, or delete the system password.
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Page 48: Secure Boot Screen Options
Option Description • Enabled (enabled by default) • Optional hardware TPM 2.0 NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software). Computrace Allows you to activate or disable the optional Computrace software The options are: • Deactivate •... -
Page 49: Intel Software Guard Extensions Screen Options
Intel Software Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. The options are: • Disabled • Enabled Default setting: Disabled Enclave Memory This option sets SGX Enclave Reserve Memory Size. -
Page 50: Power Management Screen Options
Option Description Default Setting: The option is enabled. Power Management screen options Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. • Power Off (default) • Power On •... -
Page 51: Post Behavior Screen Options
Option Description Intel Ready Mode Allows you to replace sleep S3 to put your PC in an always aware state that allows the user to interact with it even while the PC is asleep • Eanble Intel Ready Mode: The option is disabled. POST Behavior screen options Option Description... -
Page 52: System Log Screen Options
Option Description Data Wipe This field enables user to erase data from all internal storage device. BIOS Recovery Allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key. Enabled by default. System Log screen options Option Description... -
Page 53: Specifications
2 GB, 4 GB, and 8 GB capacity Type 2133 MHz for Vostro 3267 system 2400 MHz for Vostro 3268 systems NOTE: If this product is purchased with Intel 6th Gen CPUs or 7th Gen Celeron dual core CPU, the maximum MHz this product can achieve is 2133, though the memory material used is 2400 MHz. -
Page 54: Expansion Bus
Feature Specification Type Integrated 5.1 high-definition audio Communication Feature Specification Type • Dell Wireless Combo Card DW1707 and DW1810ac, and Intel 3165ac • 10/100/1000 Gigabit Ethernet • Bluetooth v4.0 +LE Expansion bus Feature Specification SATA 6 Gbps for hard drive; 1.5 Gbps for optical drive USB 2.0... -
Page 55: External Connectors
Feature Specification Internally Accessible One 3.5–inch or Two 2.5-inch drive bays — 3.5–inch/2.5– inch drive bays Cards Feature Specification PCIe • one PCIe x16 full height card • one PCIe x1 full height card M2 Slot One M.2 card slot for Wi-Fi and Bluetooth combo card External connectors Feature Specification... -
Page 56: Environmental Specifications
Feature Specification Input current Output current 3.34 A / 4.62 A Maximum heat NOTE: Heat dissipation is calculated by using the power supply wattage rating. dissipation Physical Dimensions of Chassis Feature Specification Height 293.1 mm (11.54 inches) Width 92.60 mm (3.65 inches) Depth 314.5 mm (12.38 inches) Weight—Minimum... -
Page 57: Contacting Dell
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.