Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ........................7 Rear panel components..........................8 PCI expansion slot definitions........................8 Rear panel LEDs and buttons........................9 System board components........................10 System maintenance switch......................10 NMI switch ...........................
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Configuration tools ..........................54 SmartStart software........................54 HP ROM-Based Setup Utility......................55 Array Configuration Utility ......................56 HP ProLiant Essentials Rapid Deployment Pack .................. 56 Re-entering the server serial number and product ID ................56 Management tools........................... 57 Automatic Server Recovery ......................57 ROMPaq utility..........................
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Grounding methods to prevent electrostatic discharge .................. 85 Specifications ..........................86 Environmental specifications ........................86 Server specifications ..........................86 Technical support........................88 Related documents ..........................88 HP contact information ..........................88 Customer Self Repair ..........................88 Acronyms and abbreviations......................96 Index............................99 Contents 5...
Component identification In this section Front panel components ..........................6 Front panel LEDs and buttons ........................7 Rear panel components..........................8 PCI expansion slot definitions ........................8 Rear panel LEDs and buttons ........................9 System board components........................10 System board LEDs ..........................11 System LEDs and internal health LED combinations ..................
Front panel LEDs and buttons Item Description Status UID button/LED Blue = Identification is activated. Flashing blue = System is being remotely managed. Off = Identification is deactivated. Internal health LED Green = System health is normal. Amber = System is degraded. To identify the component in a degraded state, refer to system board LEDs.
Rear panel LEDs and buttons Item Description Status iLO 2 activity Green = Activity exists. Flashing green = Activity exists. Off = No activity exists. iLO 2 link Green = Link exists. Off = No link exists. 10/100/1000 Green = Link exists. NIC 1 activity Flashing green = Activity exists.
Position Default Function Off = Normal operation On = Override RBSU setting and enable diskette boot * Off = Power-on password enabled On = Power-on password disabled * Off = Normal operation On = BIOS will clear CMOS and NVRAM * Reserved Reserved * "On"...
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Item Description Status PCI riser interlock Amber = PCI riser board assembly not seated. Off = PCI riser board assembly is seated. Overtemperature Amber = System has reached a cautionary or critical temperature level. Off = Temperature is OK. Power supply signal Amber = Power supply signal cable is not connected.
Combinations of illuminated system LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes.
Internal USB connector For more information, see "Internal USB functionality (on page 59)." SATA and SAS device numbers Item Description Device 1 Device 2 Component identification 14...
Operations In this section Power up the server ..........................16 Power down the server..........................16 Extend the server from the rack ........................ 17 Remove the server from the rack....................... 17 Remove the access panel ........................17 Remove the PCI riser board assembly ....................... 18 Install the PCI riser board assembly ......................
Connect all peripheral cables and power cords. Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rack: Power down the server (on page 16). Disconnect all peripheral cables and power cords from the server rear panel.
Use a screwdriver to remove the captive screw. Slide the access panel back and lift it off the server. Remove the PCI riser board assembly CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly.
Install the PCI riser board assembly. Install the access panel. Install the server into the rack. Remove the fan assembly Power down the server (on page 16). Extend the server from the rack (on page 17). Remove the access panel (on page 17). Remove the air baffle.
Install the air baffle. Install the access panel. Install the server into the rack. Remove the BBWC battery holder Remove the screw securing the holder to the chassis. Remove the holder and optional battery and cable, if installed. Operations 21...
(http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. Use the following information when connecting peripheral cables and power cords to the server.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Item Description PCI Express expansion slot 2, (optional PCI-X, full-length) PCI Express expansion slot 1, low-profile, half-length Power supply UID button/LED 10/100/1000 NIC 2...
For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD. Installing the operating system To operate properly, the server must have a supported OS. For the latest information on OS support, refer to the HP website (http://www.hp.com/go/supportos).
The server memory can be expanded by installing PC5300 DDR2 unbuffered SDRAM DIMMs. The server supports up to four ECC DDR2 SDRAM DIMMs. NOTE: By default, the server is set to Advanced ECC Support. Refer to "HP ROM-Based Setup Utility (on page 55)" for more information.
Single-bank mode: DIMMs installed in one bank only. • Dual-bank interleaved mode: DIMMs installed in both banks with equal bank capacities. • The following table lists some, but not all, possible configurations. For best performance, HP recommends dual-bank interleaved mode configurations. Slot 1A Slot 2B...
Hard drive options The server provides non-hot plug capability through an embedded SATA controller. To obtain SAS or SATA hot-plug capability, install an optional controller and hot-plug cable option kit. Hard drive guidelines When adding hard drives to the server, observe the following general guidelines: The system automatically sets all drive numbers.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Installing hard drives IMPORTANT: Hot-plug capability and drive LED support are only available when a supported optional controller is installed in the server.
Install the hard drive. Optical drive assembly option NOTE: The server supports slimline optical devices, including CD-ROM, DVD-ROM, and DVD-RW. Power down the server (on page 16). Remove the server from the rack (on page 17). Remove the access panel (on page 17). Remove the fan assembly (on page 19).
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Remove the media cage. Remove the optical drive blank. Remove the screws required to install the optical drive. Hardware options installation 33...
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NOTE: Five screws are provided on the media cage, but only four screws are required to install the drive. Install the optical drive into the media cage. Hardware options installation 34...
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Install the media cage. Connect the optical drive cable and the optical drive power cable to the optical drive. Connect all cables to other devices installed in the media cage, if necessary. Hardware options installation 35...
Connect the front panel LED board cable. Install the BBWC holder and optional battery with attached cable, if applicable. Install the fan assembly (on page 20). Install the access panel. Install the server into the rack. Diskette drive option CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
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Disconnect the front panel LED board cable. Disconnect cables from any devices installed in the media cage, if necessary. Remove the media cage. Hardware options installation 37...
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Remove the bay blank or optional video connector. Remove the screws required to install the diskette drive. NOTE: Five screws are provided on the media cage, but only four screws are required to install the drive. Hardware options installation 38...
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Install the diskette drive into the media cage. Install the media cage. Hardware options installation 39...
Connect the diskette drive cable to the diskette drive. Connect all cables to other devices installed in the media cage, if necessary. Connect the front panel LED board cable. Install the BBWC holder and optional battery with attached cable, if applicable. Install the fan assembly (on page 20).
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Remove the fan assembly (on page 19). Remove the BBWC holder ("Remove the BBWC battery holder" on page 21) and optional battery with cable, if installed. Disconnect the front panel LED board cable. Disconnect cables from any devices installed in the media cage, if necessary. Remove the media cage.
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Remove the bay blank or optional diskette drive. Remove the screws required to install the top bay option. NOTE: Five screws are provided on the media cage, but only four screws are required to install the option. Hardware options installation 42...
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Install the video connector option into the media cage. Install the media cage. Hardware options installation 43...
Connect the video cable. Connect all cables to other devices installed in the media cage, if necessary. Connect the front panel LED board cable. Install the BBWC holder and optional battery with attached cable, if applicable. Install the fan assembly (on page 20). Install the access panel.
Remove the PCI riser board assembly (on page 18). Remove the expansion slot cover. Install the expansion board. Install the PCI riser board assembly (on page 18). Install the access panel. Install the server into the rack. PCI riser board option Power down the server (on page 16).
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Remove any installed expansion boards. Remove the riser board from the assembly. Hardware options installation 46...
Install the optional PCI riser board. Install the expansion board (on page 44). Install the PCI riser board assembly (on page 18). IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. Install the access panel. Install the server into the rack.
Connect the HP ProLiant DL320 hot-plug SATA/SAS cable provided in the HP ProLiant DL320 hot- plug cable option kit to the storage controller and the backplane. Install the fan assembly (on page 20). Install the access panel. Install the server into the rack.
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Install the battery with holder into the server. Route the cable, and connect the cable to the controller. Hardware options installation 49...
Cabling In this section Cabling overview........................... 50 Server cable routing ..........................50 Embedded SATA controller cable routing ....................51 Optional SAS/SATA controller cable routing..................... 51 Video connector option cable routing ....................... 52 Battery-backed write cache cable routing ....................53 Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance.
Embedded SATA controller cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. Optional SAS/SATA controller cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.
This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).
• Language selection • For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). Using RBSU The first time you power up the server, the system prompts you to enter RBSU and select a language.
RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules.
If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration. Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP ("ProLiant Support Packs"...
From within HP Insight Diagnostics (on page 59) • For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility ADU is a tool that collects information about array controllers and generates a list of detected problems.
(http://h18000.www1.hp.com/support/files/index.html). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html).
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: The server-specific Documentation CD •...
Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up to date.
Diagnostic steps To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 66)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 65)" "Loose connections (on page 65)"...
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• (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...
Server power-on problems flowchart Symptoms: The server does not power on. • The system power LED is off or amber. • The external health LED is red or amber. • Troubleshooting 69...
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• Item Refer to "Component identification (on page 6)" "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 65)" Server maintenance and service guide, located on the Documentation CD, or the HP website (http://www.hp.com/products/servers/platforms)
"Symptom information (on page 65)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...
OS boot problems flowchart Symptoms: Server does not boot a previously installed operating system • Server does not boot SmartStart • Possible causes: Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU • Troubleshooting 73...
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Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...
Server fault indications flowchart Symptoms: Server boots, but a fault event is reported by Insight Management Agents (on page 58) • Server boots, but the internal health LED, external health LED, or component health LED is red or • amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
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(http://www.hp.com/products/servers/platforms) • "HP contact information (on page 88)" "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Hardware problems" in the HP ProLiant Servers Troubleshooting •...
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Regulatory compliance notices In this section Regulatory compliance identification numbers ................... 79 Federal Communications Commission notice ..................... 79 Declaration of conformity for products marked with the FCC logo, United States only........80 Modifications............................81 Cables ..............................81 Canadian notice (Avis Canadien) ......................81 European Union regulatory notice ......................
Hewlett-Packard Company • P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded • or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: Hewlett-Packard Company •...
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Do not operate controls, make adjustments, or perform procedures to the laser device • other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. • The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents.
Electrostatic discharge In this section Preventing electrostatic discharge......................85 Grounding methods to prevent electrostatic discharge ................85 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Specifications In this section Environmental specifications ........................86 Server specifications ..........................86 Environmental specifications Specification Value Temperature range* Operating** 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)*** Operating 10% to 90%...
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Specification Value Rated input power 486 W at 115 V (assume 350 W output) 479 W at 230 V (assume 350 W output) BTUs per hour 1710 Power supply output Rated steady-state power 420 W Acoustic noise* Sound power, L Idle 6.3 Bels Operating...
Optional—Parts for which customer self repair is optional. These parts are also designed for • customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
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La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
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Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas • para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
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Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair). Technical support 93...
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery BIOS Basic Input/Output System double data rate International Electrotechnical Commission Integrated Lights-Out Integrated Management Log keyboard, video, and mouse light-emitting diode NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association Acronyms and abbreviations 96...
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network interface controller non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays peripheral component interface PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU...
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read-only memory serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM Systems Insight Manager TMRA recommended ambient operating temperature unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 98...
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HP Insight Diagnostics 59 operating systems 27, 61 HP ProLiant Essentials Foundation Pack 58 optical device 6, 32 HP ProLiant Essentials Rapid Deployment Pack 56 optimum environment 23 HP Systems Insight Manager, overview 58 Optional Installation Services 22 options installation 25, 28...
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6 serial number 56 series number 79 server features and options 28 warnings 24, 64 server, installation 25 website, HP 88 service notifications 65 shipping carton contents 25 SmartStart autorun menu 54 SmartStart Scripting Toolkit 54 SmartStart, overview 54...