Brother MFC-T800W Basic User's Manual
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Brother MFC-T800W Basic User's Manual

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See also: Service Manual , Advanced User's Manual
Basic User's Guide
MFC-T800W
!CAUTION Before using this product, read carefully
these instructions for correct operation.
Keep the User's Guide in a secure place for future
reference.
Version A
CHN-ENG
Table of Contents
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Summary of Contents for Brother MFC-T800W

  • Page 1 Basic User’s Guide MFC-T800W !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. Version A CHN-ENG...

  • Page 2: Brother Numbers

    Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
  • Page 3 HTML / CD-ROM User’s Guide Printing, PC-Fax and other operations that can be ® (Windows performed by connecting your Brother machine to a Brother Solutions computer. You can also find useful information Center about using the Brother ControlCenter utility, using...

  • Page 4: Table Of Contents

    Network User’s Guide..................3 Viewing User’s Guides ..................3 How to access Guides for Advanced Features............4 ® Accessing Brother Support (Windows ) ..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Basic Operations ....................8 Volume Settings.....................9 Ring Volume ....................9 Beep Volume ....................9 Speaker Volume ....................9...
  • Page 5 Sending a fax How to send a fax ....................23 Stop faxing..................... 24 Setting scanner glass size for faxing ............. 24 Cancelling a fax in progress ................24 Transmission Verification Report..............25 Receiving a fax Receive Modes ....................26 Using Receive Modes..................27 Receive Mode settings ..................
  • Page 6 Dialling and storing numbers How to dial ......................40 Manual dialling....................40 Speed Dialling ....................40 Fax Redial .....................40 Storing numbers ....................41 Storing a pause .....................41 Storing Speed Dial numbers................41 Changing and deleting Speed Dial numbers ..........42 Making copies How to copy ......................43 Stop copying....................43 Copy options......................44 Paper Type ....................44...
  • Page 7 Troubleshooting Identifying your problem ..................60 Error and maintenance messages............... 62 Transferring your faxes or Fax Journal report ..........69 Document jam ....................70 Printer jam or paper jam ................71 If you are having difficulty with your machine ............79 Dial Tone detection..................
  • Page 8 Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Routine maintenance IMPORTANT NOTE Cleaning and checking the machine Memory Storage Packing and shipping the machine Sleep Mode Glossary Mode Timer (MFC models only)

  • Page 9: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...

  • Page 10: About Brother Utilities (Windows ® )

    Chapter 1 About Brother Utilities Select your machine. ® (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® (Windows XP, Windows Vista ® ® Windows 7, Windows Server 2003 ®...

  • Page 11: Accessing The Advanced User's Guide And Software And Network User's Guide

    Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. Software and Network User’s Guide  Scan NOTE If the Brother screen does not appear, go  ControlCenter to Computer or My Computer. (For ® ® Windows...

  • Page 12: How To Access Guides For Advanced Features

    User’s Guide can be viewed from the Help This Guide provides useful information about section in the Presto! PageManager printing from your mobile device and application. scanning from your Brother machine to your ® mobile device when connected to a Wi-Fi How to find Network setup network.

  • Page 13: Accessing Brother Support (Windows ® )

    (Brother Solutions such as web support (Brother Solutions Center) on the CD-ROM. Center) on the CD-ROM.  Click Brother Support on the Top Menu.  Double-click the Brother Support icon. The following screen will appear: The following screen will appear: ...

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 01/01 19:45 1 LCD (Liquid Crystal Display) 3 Menu keys: Displays messages on the screen to help you  set up and use your machine. While the machine is idle, you can press 2 Mode keys: these keys to adjust the ring volume.

  • Page 15: Making Copies

    General information 5 Telephone keys: Power On/Off  Redial/Pause Redials the last number called. It also Press to turn on the machine. inserts a pause when dialling.  Hook Press and hold down to turn off the Press before dialling when you want to machine.

  • Page 16: Basic Operations

    Chapter 1 Basic Operations 9 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering The following steps show how to change a information into the machine. setting in the machine. In this example, the 10 Fax Auto/Manual Receive Mode setting is changed from Lets you quickly change the Receive Modes to...

  • Page 17: Volume Settings

    General information Volume Settings Speaker Volume You can choose from a range of speaker Ring Volume volume levels. Press Menu, 2, 4, 3. You can choose from a range of ring volume levels, from High to Off. Press a or b to choose Low, Med, High While the machine is idle, press d or c or Off.

  • Page 18: Lcd Display

    Chapter 1 LCD display Setting the Fax Logic (sending and receiving LCD Contrast sequence) You can adjust the LCD contrast for a sharper You can change the process of manual fax and more vivid display. If you are having send or receive. difficulty reading the LCD, try changing the contrast setting.

  • Page 19: Loading Paper

    Loading paper Loading paper and Lift the output paper tray cover (1). other print media Load only one size of paper and one type of paper in the paper tray at any time. (For more information about paper size, weight and thickness, see Choosing the right print media on page 19.) Pull the paper tray completely out of the machine.
  • Page 20 Chapter 2 Fan the stack of paper well to avoid Gently put the paper into the paper tray paper jams and misfeeds. print side down and top edge in first. Check that the paper is flat in the tray. NOTE Always make sure that the paper is not curled or wrinkled.
  • Page 21 Loading paper Gently adjust the paper width guides (1) While holding the paper tray in place, to fit the paper. pull out the paper support (1) until it Make sure the paper width guides lightly locks into place, and then unfold the touch the sides of the paper.

  • Page 22: Loading Envelopes

    Chapter 2 Loading envelopes Loading envelopes Before loading, press the corners and sides of envelopes to make them as flat About envelopes as possible.  Use envelopes that weigh between 80 to IMPORTANT 95 g/m If envelopes are “double-feeding”, put one ...
  • Page 23 Loading paper Put envelopes in the paper tray with the If you have problems printing on address side down. If the envelope flaps envelopes with the flap on the short edge, are on the long edge, load the try the following: envelopes in the tray with the flap on the Open the envelope flap.

  • Page 24: Unprintable Area

    Chapter 2 Unprintable area The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on. (See Software and Network User’s Guide.) Cut-Sheet Paper Envelopes...

  • Page 25: Paper Settings

    Paper Type setting. prevent smudging or paper jams. (See Paper Type on page 17.)  When you print on Brother Photo paper, Paper Size load one extra sheet of the same photo paper in the paper tray. An extra sheet has...

  • Page 26: Recommended Print Media

    To get the best print quality, we suggest using • Damaged, curled, wrinkled, or the Brother paper in the table. irregularly shaped paper If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. Brother paper...

  • Page 27: Choosing The Right Print Media

    Up to 220 g/m Index Card Up to 0.15 mm Up to 120 g/m Envelopes Up to 0.52 mm 80 to 95 g/m Up to 100 sheets of 80 g/m paper. BP71 (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 28: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1). documents You can send a fax, make copies, or scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually.

  • Page 29: Using The Scanner Glass

    Loading documents After using the ADF, close the ADF Using the document guidelines on the Document Support. Push down on the left and top, place the document upper-left portion of the ADF Document face down in the upper left corner of the Support to close it completely.

  • Page 30: Unscannable Area

    Chapter 3 Unscannable area The scannable area depends on the settings in the application you are using. The figures show the unscannable areas. Usage Document Top (1) Left (2) Size Bottom (3) Right (4) 3 mm 3 mm Letter 4 mm Legal Copy All paper...

  • Page 31: Sending A Fax

    Sending a fax How to send a fax You can change the following fax-sending settings. (Basic User’s Guide) The following steps show how to send a fax. For information about changing the Do one of the following to load your following fax-sending settings, see document: pages 24 to 25.

  • Page 32: Stop Faxing

    Chapter 4 Setting scanner glass size for When the LCD asks you Next Page?, do one of the following: faxing  To send a single page, press 2 to choose No(Dial) (or press When documents are Letter size, you need to Mono Start again).

  • Page 33: Transmission Verification Report

    Sending a fax Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, the number of pages sent, and whether or not the transmission was successful.

  • Page 34: Receiving A Fax

    Receiving a fax Receive Modes By factory default, the factory setting of Receive Mode is "Fax". Your machine will automatically receive any faxes that are sent to it. There are four receive modes of this machine as below. For more detailed information on the receive modes, see Using Receive Modes on page 27. Operation Display Fax LCD Factory Default Ring Delay...

  • Page 35: Using Receive Modes

    Receiving a fax Using Receive Modes Mode Function Help Each call Factory setting of Ring Delay is 4 (0-10 times available, Fax(Fax Auto) recognized as fax see Ring Delay on page 28 ). After ringing 4 times, the and send fax signal. fax machine send fax-receiving signals automatically;...

  • Page 36: Receive Mode Settings

    Chapter 5 Receive Mode settings Fax Detect Ring Delay If Fax Detect is On: Fax Detect is turned On as default. The Ring Delay sets the number of times the The machine receives a fax call machine rings before it answers in Fax Auto automatically, even if you answer the call.

  • Page 37: Using Pc-Fax

    To include a cover page, click Add Cover Page. Click File, then Print. The Print dialog box appears. NOTE Choose Brother PC-FAX as your You can also click the cover page icon printer, and then click Print. The PC- to create or edit a cover page.

  • Page 38: Pc-Fax Receiving (Windows ® )

    ® (Windows • To change the destination PC, repeat Click (Brother Utilities), and then click steps a to f. the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive.

  • Page 39: Telephone And External Devices

    Telephone and external devices Voice operations Phone line services Your machine supports the Caller ID Tone or Pulse subscriber telephone service that some telephone companies offer. If you have a Pulse dialling service, but need Features like Voice Mail, Call Waiting, Call to send tone signals (for example, for Waiting/Caller ID, RingMaster, answering telephone banking), follow the instructions:...

  • Page 40: Telephone Service

    DTMF mode, please switch your mode as follows. Contact your local telephone The Caller ID is a telephone service that company or Brother dealer in the case that allows the subscriber to see a display of the the feature does not work normally.Caller caller's phone number as the telephone rings.

  • Page 41: Advantages Of Caller Id

    Telephone and external devices Advantages of Caller ID Caller ID feature For Business The Caller ID feature of this machine lets you use the Caller ID subscriber service offered All businesses profit from a quicker response by many local phone companies. to customer calls.

  • Page 42: Voice Over Internet Protocol (Voip)

    Chapter 7 Voice over Internet Viewing the Caller ID List Your machine stores information for the last Protocol (VoIP) thirty calls in the Caller ID list. When the thirty- first call comes into the machine, it replaces VoIP is a type of phone system that uses an information about the first call.

  • Page 43: Connecting An External Tad (Telephone Answering Device)

    The rather than a traditional phone line. machine cannot hear CNG tones until the • Brother does not recommend the use of a TAD has answered the call, and with four VoIP line. VoIP limitations in general can...

  • Page 44: Connection Settings

    Chapter 7 Connection settings The external TAD must be connected as LINE shown in the previous illustration. Place both hands under the plastic tabs on both sides of the machine to lift the EXT. scanner cover into the open position. Carefully guide the telephone line cord into the cable channel and out the back of the machine.

  • Page 45: Recording An Outgoing Message (Ogm) On An External Tad

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...

  • Page 46: Operation From External And Extension Telephones

    Chapter 7 Operation from external and Using remote codes extension telephones Remote Activation Code If you answer a fax call on an extension or an external telephone, you can make your If you answer a fax call on an extension or machine take the call by using the Remote external telephone, you can tell your machine Activation Code.
  • Page 47 Telephone and external devices Enter the new Remote Activation Code. Press OK. Enter the new Remote Deactivation Code. Press OK. Press Stop/Exit. NOTE • If you are always disconnected when accessing your external TAD remotely, try changing the Remote Activation Code and Remote Deactivation Code to another three-digit code using the numbers 0-9, l, •...

  • Page 48: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Fax Redial If you are sending a fax automatically and the Manual dialling line is busy, the machine will redial up to three times at five minute intervals. Load your document. Redial only works if you dialled from the control panel.

  • Page 49: Storing Numbers

    Dialling and storing numbers Storing numbers Storing Speed Dial numbers You can store up to 40 two-digit Speed Dial You can set up your machine to do the numbers, and each number has a name. following types of easy dialling: Speed Dial When you dial, you will only have to press a and Groups for broadcasting faxes.

  • Page 50: Changing And Deleting Speed Dial Numbers

    Chapter 8 Changing and deleting Speed Dial numbers If you try to store a Speed Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: #05:MIKE 1.Change...

  • Page 51: Making Copies

    Making copies How to copy Stop copying To stop copying, press Stop/Exit. The following steps show the basic copy operation. Do one of the following to load your document:  Place the document face down in the ADF. (See Using the ADF on page 20.) ...

  • Page 52: Copy Options

    (See Advanced User’s Guide: Mode Timer (MFC models only).) Press a or b to choose Plain Paper, (Basic User’s Guide) Inkjet Paper, Brother BP71 or Other Glossy. For information about changing the following Press OK. copy settings, see page 44.

  • Page 53: How To Print From A Computer

    To print from a computer, you must install the printer driver. (For more information, see Software and Network User’s Guide.) Install the Brother printer driver. (See Quick Setup Guide.) From your application, choose the Print command. Choose the name of your machine in the...

  • Page 54: How To Scan To A Computer

    How to scan to a computer Before scanning To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work.
  • Page 55 How to scan to a computer If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 56 Chapter 11 Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
  • Page 57 How to scan to a computer Click the Scan tab. Click File. Click Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 58: How To Change The Machine's Scan Mode Settings For Pdf Scanning Using Controlcenter4 (Windows ® )

    Chapter 11 How to change the machine’s SCAN mode settings for PDF scanning using ControlCenter4 ® (Windows ® You can change your machine’s SCAN mode settings using ControlCenter4. (Windows Click the (ControlCenter4) icon in the task tray, and then click Open. Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 59 How to scan to a computer Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

  • Page 60: How To Scan A Document As A Pdf File Using The Control Panel (Windows ® And Macintosh)

    Chapter 11 How to scan a document as a PDF file using the ® control panel (Windows and Macintosh) Load your document. (See How to load documents on page 20.) Press (SCAN). Press a or b to choose Scan to File. Press OK.

  • Page 61: A Routine Maintenance

    The LCD will show which ink tank is low or used with Brother Original ink. Brother needs refilling. Be sure to follow the LCD cannot guarantee this optimum...
  • Page 62 Remove the cap of the ink tank for the Remove the cap tip of the ink bottle. color you want to refill. Make sure that the color of the ink tank cap matches the ink color you want to refill. NOTE Insert the nozzle of the ink bottle firmly Be careful to avoid touching any ink when...
  • Page 63 • If you accidentally mix the colors by filling cool, dark place. the wrong ink tank, contact Brother customer service or your local Brother dealer. Push down to tighten the cap securely onto the ink tank.

  • Page 64: Cleaning And Checking The Machine

    Cleaning and checking In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free the machine cloth moistened with a non-flammable glass cleaner. Cleaning the scanner glass Unplug the machine from the electrical socket. Lift the document cover (1).

  • Page 65: Cleaning The Print Head

    If the print has not improved, contact Brother customer service or your local Brother dealer. • You can also clean the print head from The LCD asks you if the print quality is your PC.

  • Page 66: Checking The Print Alignment

    If Press a or b to choose Alignment. the print has not improved, contact Brother Press OK. customer service or your local Brother dealer.

  • Page 67: Setting The Date And Time

    Routine maintenance Setting the date and NOTE time The LCD shows the date and time. If it is not correct, follow these instructions to re-enter it. You can add the date and time to each fax you send by setting your Station ID. When the print After the print Press Menu, 0, 1, 1.

  • Page 68: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 69 Troubleshooting Scanning problems:  Scanning Difficulties on page 89 Software and Network problems:  Software Difficulties on page 89  Network Difficulties on page 90...

  • Page 70: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at www.95105369.com. Error Message...
  • Page 71 Troubleshooting Error Message Cause Action The amount of remaining ink in one or Refill the ink tank. Cannot Print more of the ink tanks is low. The When you refill the ink tank, fill the ink Refill [XX] Ink machine will stop all print operations. up to the upper line, or fill with all of This error message may appear if the the ink in the bottle if it does not...
  • Page 72 Contact periodic maintenance items that may Brother customer service or your require replacement after a period of local Brother dealer to have your time to ensure optimum performance machine serviced. from your Brother machine. Because...
  • Page 73 Troubleshooting Error Message Cause Action The amount of remaining ink in one or Look through the see-through cover Ink Low XXXXXXX more of the ink tanks is low. of the ink tank to assess the actual amount of remaining ink. This error message may appear if the ink dot counter is incorrect even if a If the remaining ink level is at or below...
  • Page 74 Error Message Cause Action The machine is out of paper or paper Do one of the following: No Paper Fed is not correctly loaded in the paper  Refill the paper in the paper tray, tray. and then press Mono Start or Color Start.
  • Page 75 Troubleshooting Error Message Cause Action The machine's memory is full. If a fax-sending or copy operation Out of Memory is in process: Press Stop/Exit and wait until the  other operations that are in process finish, and then try again. ...
  • Page 76 Error Message Cause Action The Paper Size setting does not 1 Check that the Paper Size you Wrong Paper Size match the size of paper in the tray. Or, choose matches the size of paper you did not set the paper guides in the in the tray.

  • Page 77: Transferring Your Faxes Or Fax Journal Report

    We recommend transferring your faxes to From (Start), select All Programs, another fax machine or to your PC. (See Brother, and Brother Utilities. Transferring faxes to another fax machine Click the drop-down list and select your on page 69 or Transferring faxes to your PC model name (if not already selected).

  • Page 78: Document Jam

    Transferring the Fax Journal report to Press Stop/Exit. another fax machine IMPORTANT If you have not set up your Station ID, you To avoid document jams, close the ADF cannot enter fax transfer mode. (See Quick cover correctly by pushing it gently in the Setup Guide: Enter personal information centre.

  • Page 79: Printer Jam Or Paper Jam

    Troubleshooting Removing small scraps of paper Pull the paper tray (1) completely out of the machine. jammed in the ADF Lift the Document Cover. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Pull the two green levers inside the machine towards you to release the jammed paper.
  • Page 80 Pull the jammed paper (1) out of the • If the print head is in the right corner as machine. shown in the illustration (2), you cannot move it. Re-connect the power cord. Hold down Stop/Exit until the print head moves to the centre.
  • Page 81 Troubleshooting Be sure to look carefully inside the Open the Jam Clear Cover (1) at the machine (1) for any pieces of paper. back of the machine. Remove the jammed paper. Look inside the machine from a lower angle, and make sure there are no pieces of paper remaining.
  • Page 82 Close the Jam Clear Cover. CAUTION Make sure the cover is closed correctly. Be careful not to pinch your fingers when you close the scanner cover. While holding the paper tray in place, pull out the paper support until it locks in the open position, and then unfold the paper support flap.
  • Page 83 Troubleshooting Pull the two green levers inside the Load one sheet of thick A4 or Letter machine towards you to release the sized paper, such as glossy paper, deep jammed paper. into the machine as shown in the illustration. Place both hands under the plastic tabs on both sides of the machine and lift the scanner cover into the open position.
  • Page 84 If the thick paper is pushing any jammed Open the Jam Clear Cover (1) at the paper out, remove the jammed paper. back of the machine. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, deep into the machine as shown in the IMPORTANT illustration.
  • Page 85 Troubleshooting If the thick paper is pushing any jammed Close the Jam Clear Cover. paper out, remove the jammed paper. Make sure the cover is closed correctly. Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
  • Page 86 Put the paper tray firmly back in the machine. Re-connect the power cord.

  • Page 87: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 88 Windows Server 2008) Click /Control Panel/Hardware and Sound/Printers. Right-click Brother MFC-XXXX Printer (where XXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer. ® ® (Windows...
  • Page 89 Troubleshooting Printing Difficulties (continued) Difficulty Suggestions No printout. The document will not print if the old, unprinted data remains in the printer driver spooler. Open the printer icon, and then delete all the data. Your printer icon can (continued) be found in the following way: ®...
  • Page 90  bottle on a level surface in a cool, dark place. Make sure you are using Brother Original ink. Brother does not recommend using or refilling with any kind of ink other than Brother Original ink. Make sure you are using one of the recommended types of paper.
  • Page 91 Make sure the print side is face down in the paper tray. Make sure you are using Brother Original ink. If you are using photo paper, make sure that you have set the correct paper type. If you are printing a photo from your PC, set the Media Type in the printer driver.
  • Page 92 (See Advanced User’s Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 93: Printing Received Faxes

    Troubleshooting Printing Received Faxes Difficulty Suggestions  Condensed print Usually this is caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the  Horizontal streaks telephone line.

  • Page 94: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
  • Page 95 Set your Brother machine’s Receive Mode to External TAD. (See Receive Modes on page 26.) Make sure your Brother machine’s Fax Detect feature is set to On. Fax Detect is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone.

  • Page 96: Sending Faxes

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 97 Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In Presto! PageManager with OCR, click File, Select Source and choose the ® starting to scan. (Windows Brother TWAIN/WIA driver.
  • Page 98 It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.

  • Page 99: Dial Tone Detection

    • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine...

  • Page 100: Machine Information

    Speed Dial and Fax Journal) 4 All Settings You can restore all settings to the factory default. Brother strongly recommends performing this procedure before handing over or disposing of the machine. How to reset the machine Press Menu, 0, 6.

  • Page 101: C Settings And Features Tables

    Settings and features tables Using the Settings Menu keys tables Your machine is easy to set up and operate. All you have to do is press the Menu keys to choose the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings tables so you can see all the available choices for each setting and feature at-a-glance.
  • Page 102 To access the menu mode: Press Menu. Choose an option. You can scroll more quickly through each menu level by pressing a or b. 1.Ink 2.General Setup 3.Fax 4.Copy 5.Network 6.Print Reports 7.Machine Info. 0.Initial Setup Press OK when that option appears on the LCD.

  • Page 103: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Other Glossy — Sets the size of the paper 3.Paper Size in the paper tray. 10x15cm Letter See Advanced User’s Guide.
  • Page 104 Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. 2.General Setup 4.Volume 1.Ring (Continued) Med* High Adjusts the volume level 2.Beeper of the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High — Adjusts the contrast of the 5.LCD Contrast Light LCD.
  • Page 105 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Choose the Receive 3.Fax 1.Setup Receive 1.Receive Mode Fax Auto* Mode that best suits your Fax/Tel needs. External TAD Manual 0 - 10 (4*) Sets the number of rings 2.Ring Delay before the machine answers in Fax Auto or Fax/Tel mode.
  • Page 106 Level1 Level2 Level3 Options Descriptions Page Sets the default resolution 3.Fax 2.Setup Send 1.Fax Resolution Standard* for outgoing faxes. (Continued) Fine S.Fine Photo Changes the lightness or 2.Contrast Auto* darkness of faxes you Light send. Dark Sends a fax without using 3.Real Time TX Next Fax Only the memory.
  • Page 107 Settings and features tables Level1 Level2 Level3 Options Descriptions Page — Stops unauthorized users 3.Fax 0.Miscellaneous 1.TX Lock from changing the (Continued) machine’s current settings. You can switch the mode 2.Caller ID Type Auto* if Caller ID cannot be displayed normally. DTMF View or print a list of the 3.Caller ID...

  • Page 108: Network Menu

    Automatically allocates 9.APIPA the IP address from the link-local address range. 2.WLAN Assistant — — You can configure your wireless network settings using the Brother CD-ROM. — — You can manually 3.Setup Wizard configure your print server for a wireless network.
  • Page 109 Settings and features tables Level1 Level2 Level3 Options Descriptions Page — — You can easily configure 5.Network 4.WPS/AOSS your wireless network (Continued) settings using the one- button push method. 5.WPS w/PIN Code — — You can easily configure your wireless network settings using WPS with a PIN code.
  • Page 110 Level1 Level2 Level3 Options Descriptions Page — — Sets the date and time on 0.Initial Setup 1.Date&Time the screen and in the headings of the faxes you send. — Enter your name and fax 2.Station ID Fax: number to appear on Name: each page you fax.
  • Page 111 Settings and features tables Fax Auto/Manual ( Level1 Level2 Level3 Options Descriptions Page — — — Sets quickly the Receive Fax Auto* Modes to Fax Auto Fax Manual mode or Fax Manual mode. See Advanced User’s Guide. The default settings are shown in Bold with an asterisk. Copy Options (ID) ( Level1 Level2...
  • Page 112 Page — — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy — — Choose the paper size Paper Size that matches the paper in the tray. 10(W)x15(H)cm Letter —...
  • Page 113 Settings and features tables SCAN ( Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to E-mail Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 114 Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to Image Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 115 Macintosh users. — You can choose the scan Scan Type Colour See Accessing type for your document. Black and White* Brother Support (Macintosh) — You can choose the scan Resolution 100dpi on page 5.) resolution for your 200dpi* document.
  • Page 116 Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to File Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...

  • Page 117: Address Book

    Settings and features tables (Address Book) Level1 Level2 Level3 Options Descriptions Page — — — You can set up dial by Search pressing only a few keys. — — — Stores Speed Dial Set Speed Dial numbers, so you can dial by pressing only a few keys (and Start).

  • Page 118: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l are used for special characters.

  • Page 119: Special Characters And Symbols

    Settings and features tables Special characters and symbols Press l, # or 0 repeatedly until you see the special character or symbol you want. Press l (space) ! " # $ % & ' ( ) + , - . / Press # : ;...

  • Page 120: D Specifications

    Specifications General NOTE This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com. Printer Type Inkjet Print Head Mono: Piezo with 210 nozzles × 1 Color: Piezo with 70 nozzles × 3 Memory Capacity 64 MB LCD (Liquid Crystal 16 characters ×...
  • Page 121 Specifications Dimension 180 mm 435 mm 374 mm 471 mm Weight 8.3kg Noise Level Sound Pressure Operating: 50 dB(A) (Maximum) Temperature Operating: 10 to 35 °C Best Print Quality: 20 to 33 °C Humidity Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) ADF (automatic...

  • Page 122: Print Media

    Print media Paper Tray Paper Input  Paper type: Plain Paper, Inkjet Paper (coated paper) and Glossy Paper  Paper size A4, Executive, Letter, JIS B5, A5, A6, Envelopes (Com-10, DL, C5, Monarch), Photo (10 × 15 cm), Photo 2L (13 × 18 cm) and Index Card (127 ×...

  • Page 123: Fax

    Specifications NOTE You can receive and send only monochrome faxes. Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width ADF: 208 mm (A4) Scanner Glass: 204 mm (A4) Printing Width 204 mm (A4) Greyscale 8 bit (256 levels) Resolution Standard 203 ×...

  • Page 124: Copy

    Copy Color/Monochrome Yes/Yes Copy Width 204 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 × 2400 dpi When copying on A4 size paper.

  • Page 125: Scanner

    ® Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP, Windows Vista , Windows 7 and ® Windows 8 (resolutions up to 19200 × 19200 dpi can be selected by using the Brother scanner utility).

  • Page 126: Printer

    (127 × 203 mm), Photo 2L (13 × 18 cm) Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 19. When printing on A4 size paper. For detailed specifications visit http://www.brother.com.

  • Page 127: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2 m. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 128: Network

    See Computer requirements on page 121. ® (Windows ) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from www.95105369.com. (Macintosh) The latest Brother BRAdmin Light is available as a download from www.95105369.com.

  • Page 129: Computer Requirements

    For the latest driver updates, visit us at For WIA, 1200 × 1200 resolution. Using the www.95105369.com. Brother Scanner Utility enables to enhance up to 19200 × 19200 dpi. All trademarks, brand and product names are the Third party USB ports are not supported.

  • Page 130: Supply Specifications

    BT5009C BT5009M Black - Approximately 6,000 pages Yellow, Cyan and Magenta - Approximately 5,000 pages Quoted yields are extrapolated based on Brother original methodology using Test Patterns ISO/IEC 24712. Quoted yields are not based on ISO/IEC 24711.

  • Page 131: Index

    Fax Detect .........28 Clean Unable ........63 Comm. Error ......... 63 Cover is Open ........63 Data Remaining ........63 Brother Document Jam ........64 CreativeCenter ........5 Init Unable ..........63 Ink Box Full .......... 64 Ink Low ..........65 InkBox NearFull ........
  • Page 132 Fax codes Ink bottles changing ..........38 ink dot counter ........53 Remote Activation Code ....28 refilling ..........53 Remote Deactivation Code ....38 using .............38 Fax Detect ..........28 Fax, from PC Jams See Software and Network User’s Guide. document ..........70 paper ............
  • Page 133 Paper ..........17 Scanning capacity ..........19 See Software and Network User’s Guide. loading ........... 11 Sockets loading envelopes .........14 printable area ........16 External telephone ......37 size ............17 Speed Dial size of document ........20 changing ..........42 type ..........17 setting up ..........
  • Page 134 Unscannable area ........22 Volume, setting beeper .............9 ring ............9 speaker ...........9 ® Windows See Software and Network User’s Guide. Wireless Network See Quick Setup Guide and Software and Network User’s Guide.
  • Page 135 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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