HP EliteBook 8560w Maintenance And Service Manual
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HP EliteBook 8560w Maintenance And Service Manual

Mobile workstation
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HP EliteBook 8560w Mobile Workstation
Maintenance and Service Guide
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  • Page 1 HP EliteBook 8560w Mobile Workstation Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice Downloaded from LpManual.com Manuals...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Top ............................... 7 TouchPad ..........................7 Lights ........................... 8 Buttons and fingerprint reader ..................... 9 Keys ........................... 11 Front ..........................12 Right ..........................13 Left ............................. 14 Display ..........................
  • Page 6 Drive handling ....................43 Grounding guidelines ......................44 Electrostatic discharge damage ................ 44 Packaging and transporting guidelines ..........45 Workstation guidelines ..............45 Equipment guidelines ............... 46 Component replacement procedures ....................47 Service tag ......................... 47 Battery ..........................48 SIM ............................ 49 Service access cover ......................
  • Page 7 Service access cover latch ....................115 Battery latch ........................117 Security lock ........................119 Display panel ........................121 Display assembly ......................124 5 Computer Setup ............................130 Starting Computer Setup ........................130 Using Computer Setup ........................130 Navigating and selecting in Computer Setup ..............130 Restoring factory settings in Computer Setup ..............
  • Page 8 8 Power cord set requirements ........................154 Requirements for all countries and regions ..................154 Requirements for specific countries and regions ................155 9 Recycling ..............................156 Battery .............................. 156 Display .............................. 156 Index ................................. 162 viii Downloaded from LpManual.com Manuals...

  • Page 9: Product Description

    Product description Category Description Product Name HP EliteBook 8560w Mobile Workstation Processors Intel® Core™i7 processors i7-2860QM, 2.50GHz (Turbo up to 3.60GHz), quad-core processor, 8MB L3 Cache, 8 threads, 45W i7-2820QM, 2.30GHz (Turbo up to 3.40GHz), quad-core processor, 8MB L3 Cache, 8 threads, 45W i7-2760QM, 2.40GHz (Turbo up to 3.50GHz), quad-core processor, 6MB...
  • Page 10 39.6 cm (15.6 in) HD+ AG LED WVA with webcam 39.6 cm (15.6 in) FHD AG LED WVA 39.6 cm (15.6 in) FHD AG LED WVA with webcam (for use with HP lt2510 EV-DO/LTE Mobile Broadband Module) 39.6 cm (15.6 in) FHD RGB UWVA display assembly with DreamColor 39.6 cm (15.6 in) FHD AG RGB LED UWVA Dream Color...
  • Page 11 Category Description Supports the following 6.35 cm (2.5 in) solid-state drives: ● 256 GB ● 128 GB Upgrade bay Fixed (removal of 1 screw required) Customer-accessible Serial ATA Supports 500 GB, 7200 rpm drive Supports the following 12.7 mm tray load optical drives: ●...
  • Page 12 ● HP un2430 EV-DO/HSPA Mobile Broadband Module supporting GPS (After Market Option available) ● HP hs2340 HSPA+ Mobile Broadband Module supporting GPS (After Market Option not available) ● HP lt2510 EV-DO/LTE Mobile Broadband Module (available only for the 39.6 cm (15.6 in) FHD AG LED WVA display panel, part number 653275-001)—-After Market Option not available...
  • Page 13 8-cell 2.8 Ah (83 Wh) Li-ion battery 8-cell 2.8 Ah (75 Wh) Li-ion battery (Long-life) Support for 9-cell 73 Wh polymer HP ST09 Extended Life Battery (does not support HP Fast Charge) Support for 9-cell 100 Wh cylindrical HP BB09 Ultra-Capacity Extended...
  • Page 14 Category Description Web download: SRDVD Red Hat Enterprise Linux (RHEL) SRDVD SuSE Linux Enterprise (SLED) Restore Media: Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Home Premium 64 DRDVD Windows 7 Windows Vista Home Basic 32 (available to service only) Windows XP Professional 64 (available to service only) DRDVD Windows Vista (available to service only) Web-only support:...

  • Page 15: External Component Identification

    External component identification TouchPad Component Description Left pointing stick button Functions like the left button on an external mouse. Center pointing stick button Functions like the center button on an external mouse. Pointing stick Moves the pointer and selects or activates items on the screen.

  • Page 16: Lights

    On: The computer is on. ● Off: The computer is off or in Hibernation. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. ● Calculator light On: The Windows® calculator function is on. ●...

  • Page 17: Buttons And Fingerprint Reader

    ● Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options ● Or refer to the HP Notebook Reference Guide. Wireless button Turns the wireless feature on or off but does not establish a wireless connection. Volume mute button Mutes and restores speaker sound.
  • Page 18 Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, or the key.

  • Page 20: Front

    ● Drive light Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Display release latch Opens the computer. Media Card Reader Supports the following digital card formats: ●...

  • Page 21: Right

    Right Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 22: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-45 (network) jack Connects a network cable.

  • Page 23: Display

    On: The webcam is in use. Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment.

  • Page 24: Rear

    Rear Component Description RJ-11 (modem) jack (select models only) Connects a modem cable. Power connector Connects an AC adapter. Chapter 2 External component identification Downloaded from LpManual.com Manuals...

  • Page 25: Bottom

    Bottom Component Description Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Battery release latch Releases the battery from the battery bay. Accessory battery connector Connects an optional accessory battery. Docking connector Connects an optional docking device.
  • Page 26 Component Description Bluetooth compartment Contains a Bluetooth device (select models only). Wireless and memory module Contains the hard drive, the wireless LAN module slot, compartments, and hard drive bay and the memory module slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or...

  • Page 27: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 28: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...
  • Page 29 Item Description Spare part number 39.6-cm (15.6 in) FHD RGB UWVA LCD display assembly with DreamColor For use in computer models without webcams 653277-001 For use in computer models with webcams 653278-001 Keyboard with pointing stick (includes pointing stick and pointing stick cable) For use in Belgium 652682-A41 Backlit keyboard, for use in Belgium...
  • Page 30 Item Description Spare part number For use in Norway 652682-091 Backlit keyboard, for use in Norway 652683-091 For use in Portugal 652682-131 Backlit keyboard, for use in Portugal 652683-131 For use in Russia 652682-251 Backlit keyboard, for use in Russia 652683-251 For use in Saudi Arabia 652682-171...
  • Page 31 Item Description Spare part number Power button board 652654-001 Fingerprint reader board bracket (included with the fingerprint reader board, spare part number 652681-001) Northbridge chip heat plate (includes replacement thermal material) 652685-001 (10) Fingerprint reader board 652681-001 (11) Modem module (56k v.92 MDC data/fax modem) 628824-001 NOTE: The modem module spare part kit does not include a modem module cable.
  • Page 32 Item Description Spare part number i5-2540M, 2.60 GHz (Turbo up to 3.30), dual-core processor, 3 MB L3 cache, 4 threads, 35 657410-001 i5-2520M, 2.50 GHz (Turbo up to 3.20), dual-core processor, 3 MB L3 cache, 4 threads, 35 657409-001 (18) System board (includes replacement thermal material and VGA support bracket) For use with dual-core processors in all countries except China and Ukraine 652637-001...
  • Page 33 WWAN module HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2510 EV-DO/LTE Mobile Broadband Module, requires Long Term Evolution (LTE) 634513-001 display panel, part number 653273-001 (36) Hard drive 750 GB, 7200 rpm...
  • Page 34 Item Description Spare part number Hard drive upgrade bay (not illustrated) 655547-001 (37) WLAN module Intel Centrino Advanced N 6205, 2x2 a/b/g/n WiFi Adapter 631954-001 Intel Centrino Ultimate-N 6300 802.11 3x3 a/g/n WiFi Adapter 572511-001 Atheros 802.11 3x3 a/g/n WiFI Adapter 630435-001 (38) Battery...

  • Page 35: Display Components

    Display components Item Description Spare part number Display bezel For use on computer models with a webcam 652639-001 For use on computer models without a webcam 652640-001 39.6-cm (15.6 in) display panel HD+ WVA display panel 653271-001 FHD WVA display panel for use only with LTE module 653275-001 FHD WVA display panel 653273-001...
  • Page 36 Item Description Spare part number WWAN antennas and cables (included in the Cable Kit, spare part number 652662-001. For information about Cable Kit contents, see Cable Kit on page 30.) Cable routing tray (included with the Raw Panel Support Kit, 657408-001) Webcam module 652659-001 Ambient light sensor...

  • Page 37: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 652664-001 Plastics Kit (for use in models with the Alcor chip upgrade) 684794-001 Battery cover SD Card blank Optical drive weight saver Display latch button RJ-11 jack cover ExpressCard blank Inverter cover (2 are included—one for models with DreamColor and one for models without DreamColor) Plastics Kit Downloaded from LpManual.com Manuals...

  • Page 38: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 652662-001 WWAN antenna WLAN antenna Bluetooth module cable RJ11 connector cable RJ45 connector cable Power connector cable TouchPad cable Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...

  • Page 39: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive bracket (included in the Hard Drive Hardware Kit, spare part number 644694-001) Hard drive 750 GB, 7200 rpm 633252-001 500 GB, 7200 rpm 634926-001 320 GB, 7200 rpm, Self Encrypting 626978-001 320 GB, 7200 rpm, 2.5-in 641672-001...

  • Page 40: Miscellaneous Parts

    Item Description Spare part number Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive 653021-001 Optical drive bracket 652688-001 Upgrade bay bezel (not illustrated) 660578-001 Miscellaneous parts Description Spare part number AC adapters 200-W AC adapter 645154-001 120-W AC adapter 645156-001 150-W AC adapter 646212-001 Power cords:...
  • Page 41 Description Spare part number Power cord for use in Denmark (3-prong) 491683-081 Power cord for use in Switzerland (3-prong) 491683-111 Power cord for use in Thailand (3-prong) 491683-201 Power cord for use in Brazil (3-prong)(3-prong) 491683-202 Power cord for use in Japan (3-prong) 491683-291 Power cord for use in the People's Republic of China (3-prong) 491683-AA1...
  • Page 42 Description Spare part number HP keyed cable lock 626729-001 Screw Kit 652661-001 ● Phillips M2.0×5.0 captive screw ● Black Phillips M2.5×12.0 captive screw ● Silver Phillips M2.5×12.0 captive screw ● Phillips M2.0×7.0 captive screw ● Phillips M2.0×4.0 screw ● Phillips M3.0×3.0 screw ●...

  • Page 43: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 390632-001 Mouse, optical 434594-001 Mouse, travel, USB 490371-001 Power cord for use in North America (3-pin) 490371-011 Power cord for use in Australia (3-pin) 490371-021 Power cord for use in Europe, the Middle East, and Africa (3-pin) 490371-031 Power cord for use in the United Kingdom and Singapore (3-pin) 490371-061...
  • Page 44 8 GB memory module (PC3-10600, 1333 MHz, DDR3) 634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634513-001 HP lt2510 EV-DO/LTE Mobile Broadband Module (requires Long Term Evolution panel) 634926-001 500 GB, 7200 rpm hard drive (includes hard drive bracket and screws) 641672-001 320 GB, 7200 rpm hard drive, 2.5-in (includes hard drive bracket and screws)
  • Page 45 Spare part Description number 646212-001 150-W AC adapter 652637-001 System board for use with dual-core processors in all countries and regions except Russia and the People's Republic of China (does not include Alcor chip upgrade; includes replacement thermal material and VGA support bracket) 652638-001 System board for use with quad-core processors in all countries and regions except Russia and the...
  • Page 46 Spare part Description number 652675-001 Heat sink with fan (for use in computers with AMD FirePro M5950 and NVIDIA Quadro 1000M graphics cards) 652676-001 AMD FirePro M5950 graphics card (includes replacement thermal material) 652677-001 Heat sink with fan (for use in computers with NVIDIA Quadro 2000M graphics cards) 652680-001 ExpressCard assembly board for use in models without the Alcor chip upgrade 652681-001...
  • Page 47 Spare part Description number 652682-BG1 Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cables) 652682-D61 Keyboard with pointing stick for use in India (includes keyboard and pointing stick cables) 652682-DD1 Keyboard with pointing stick for use in Iceland (includes keyboard and pointing stick cables) 652682-DJ1 Keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cables) 652682-DW1...
  • Page 48 Spare part Description number 652683-D61 Backlit keyboard with pointing stick for use in India (includes keyboard and pointing stick cables) 652683-DD1 Backlit keyboard with pointing stick for use in Iceland (includes keyboard and pointing stick cables) 652683-DJ1 Backlit keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cables) 652683-DW1 Backlit keyboard with pointing stick for use in Africa - French/Arabic (includes keyboard and pointing stick cables)
  • Page 49 Spare part Description number 660578-001 Upgrade bay bezel 665116-002 i7-2670QM, 2.20 GHz (Turbo up to 3.10 GHz), processor 6 MB L3 Cache, 8 threads, 45 W (not configurable with iAMT) 666173-002 i7-2640M, 2.80 GHz (Turbo up to 3.40 GHz), processor 3 MB L3 Cache, 8 threads, 45 W 666174-002 i7-2760QM, 2.40 GHz (Turbo up to 3.30 GHz), processor 6 MB L3 Cache, 8 threads, 45 W 666175-002...

  • Page 50: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx 9 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 51: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 52: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 53: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 54: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 55: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 56: Battery

    Battery Description Spare part number 8-cell, 83-Wh Li-ion battery 632427-001 8-cell, 75-Wh Li-ion battery 632425-001 9-cell, 73-Wh Li-ion extended life battery 634089-001 9-cell, 100-Wh Li-ion ultra-capacity extended life battery 634087-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 57: Sim

    NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 58: Service Access Cover

    Service access cover Description Spare part number Service access cover 652648-001 Before removing the service access cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 59: Expansion Memory Modules

    Expansion memory modules NOTE: Expansion memory slots are located in a compartment on the bottom of the computer. A computer having a system board with spare part number 652637-001, 656213-002, 684318-001, or 684320-001 has two memory module slots, which are called primary memory slots in this MSG. When you add or replace memory modules, slot 1 must be populated before slot 2 is populated.
  • Page 60 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a primary expansion memory module. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 61: Rtc Battery

    RTC battery Description Spare part number RTC battery 652650-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 62: Wlan Module

    WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros 802.11 3x3 a/g/n WiFI Adapter 630435-001 Intel Centrino Ultimate-N 6300 802.11 3x3 a/g/n WiFi Adapter 572511-001 Intel Centrino Advanced N 6205, 2x2 a/b/g/n WiFi Adapter 631954-001 Before removing the WLAN module, follow these steps: Shut down the computer.
  • Page 63 Remove the WLAN module (5) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (6) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 64: Wwan Module

    632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2510 EV-DO/LTE Mobile Broadband Module (requires Long Term Evolution panel) 634513-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65 Remove the WWAN module (4) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (5) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 66: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 652662-001. For information about Cable Kit contents, see Cable Kit on page Description Spare part number Bluetooth module...
  • Page 67 Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 68: Hard Drive

    Hard drive Description Spare part number 750 GB, 7200 rpm hard drive 633252-001 500 GB, 7200 rpm hard drive 634926-001 320 GB, 7200 rpm, Self Encrypting hard drive 626978-001 320 GB, 7200 rpm hard drive, 2.5-in 641672-001 320 GB, 7200 rpm hard drive, 7-mm 641674-001 256 GB solid-state drive (SSD) 653435-001...
  • Page 69 Loosen the two Phillips M2.0×5.0 captive screws (2) that secure the smart card reader door to the computer. Open the smart card reader door until it rests on its hinges (1). Remove three Phillips M2.50×6.0 spring-loaded screws (2) that secure the hard drive to the computer.
  • Page 70 If it is necessary to replace the hard drive bracket, remove the four Phillips M3.0×3.0 hard drive bracket screws (1) from the sides of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 71: Smart Card Reader

    Smart card reader Description Spare part number Smart card reader (includes door and cable) 652672-001 Before removing the smart card reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 72 Reopen the door (1), and then lift the smart card reader door straight up from the computer (2). If it is necessary to replace the smart card reader, remove the two Phillips M2.0×3.0 screws (1) that secure the smart card reader to the smart card reader door. Slide the smart card reader out of the smart card reader door (2) while allowing the cable to slide out of the door guide (3).

  • Page 73: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD-ROM Drive 653019-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 653020-001 Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive 653021-001 Blu-ray Disc R/RE DVD±RW SuperMulti DL Drive 653022-001 Upgrade bay bezel (not illustrated) 660578-001...
  • Page 74 If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the three Phillips M2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive.

  • Page 75: Keyboard

    Keyboard NOTE: For spare part numbers, see Computer major components on page Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 76 Lift the rear edge of the keyboard and then rotate the keyboard (3) forward until it rests upside- down on top of the TouchPad. Release the ZIF connector for the keyboard cable (1), and then disconnect the cable from the system board (2).

  • Page 77: Primary Memory Module

    Reverse this procedure to install the keyboard. Primary memory module NOTE: Primary memory is installed under the keyboard. A computer having a system board with spare part number 652637-001, 656213-002, 684318-001, or 684320-001 has two memory slots (primary memory slots). When adding or replacing memory modules, slot 1 must be populated before slot 2 is populated.
  • Page 78 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a primary memory module. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 79: Top Cover

    Top cover The top covers include TouchPad button and bracket. Description Spare part number For use on computer models with a fingerprint reader 652652-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 80 Remove the following screws that secure the top cover to the base enclosure: ● Four Torx 9M2.5×4.0 screws in the battery bay (1) ● Three Torx 9M2.0×4.0 screws in the optical drive bay (2) ● Five Torx 9M2.5×6.0 screws from the front edge and middle of the computer (3) ●...
  • Page 81 Pull up the back edge (1) of the top cover, and then lift the cover (2) away at an angle. Reverse this procedure to install the top cover. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 82: Power Button Board

    Power button board Description Spare part number Power button board 652654-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 83 Remove the two Torx 9M2.5×4.0 screws (4) that secure the power button board to the top cover and then remove the power button board (5). Reverse this procedure to install the power button board. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 84: Function Button Board

    Function button board Description Spare part number Function button board (includes cable) 652665-001 Before removing the function button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 85 Disconnect the function button board cable (4) from the function button board. Reverse this procedure to install the function button board. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 86: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket) 652681-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 87 Lift the fingerprint reader board (3) from the top cover. Reverse this procedure to install the fingerprint reader board. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 88: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (included with top cover, spare part number 652652-001) Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 89 Lift the TouchPad button board (4) from the top cover. Reverse this procedure to install the TouchPad button board. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 90: Vga Port

    VGA port Description Spare part number VGA port 652656-001 Before removing the VGA port, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 91 Lift and remove the port from the base enclosure (3). Reverse this procedure to install the VGA port. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 92: Video Card Fan/Heat Sink Assembly

    Video card fan/heat sink assembly Description Spare part number Video card fan/heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIA 652675-001 Quadro 1000M graphics cards Video card fan/heat sink assembly for use in computers with AMD FirePro M5950 for eSTAR 670940-001 Video card fan/heat sink assembly for use in computers with NVIDIA Quadro 2000M graphics 652677-001...
  • Page 93 Lift the video card fan/heat sink assembly from the base enclosure (4). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1), (2), (3), and (4) and the system board (5), (6), (7), and (8), each time the heat sink is removed. Replacement thermal material is included with all heat sink and system board spare part kits.

  • Page 94: Processor Heat Sink

    Processor heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number NOTE: The processor heat sink is included with the video card fan/heat sink assembly. Video card fan/heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIA 652675-001 Quadro 1000M graphics cards Video card fan/heat sink assembly for use in computers with NVIDIA Quadro 2000M graphics...
  • Page 95 Remove the heat sink (2) from the computer. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink components (1) and system board components (2) each time the processor heat sink is removed. Thermal material is included with all heat sink and processor spare part kits. Reverse this procedure to install the processor heat sink.

  • Page 96: Graphics Card

    Graphics card NOTE: All graphics card spare part kits include replacement thermal material. Description Spare part number NVIDIA Quadro 1000M graphics card 652673-001 NVIDIA Quadro 2000M graphics card 652674-001 AMD FirePro M5950 graphics card 652676-001 Before removing the graphics card, follow these steps: Shut down the computer.
  • Page 97 Remove the graphics card (2) by sliding it away from the slot at an angle. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card components (1), (2), (3), and (4) and the system board components (5), (6), (7), and (8), each time the graphics card is removed.

  • Page 98: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processors, quad-core i7-2860QM, 2.50-GHz (Turbo up to 3.60) processor 8-MB L3 cache, 8 threads 666175-002 i7-2820QM, 2.30-GHz (Turbo up to 3.40) processor 8-MB L3 cache, 8 threads 657414-001 i7-2760QM, 2.40-GHz (Turbo up to 3.50) processor 6-MB L3 cache, 8 threads 666174-002...
  • Page 99 Remove the processor: Position the computer right-side up, with the front toward you. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle embossed on the processor slot when you install the processor.

  • Page 100: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 652662-001. For information about Cable Kit contents, see Cable Kit on page Description Spare part number 56k v.92 MDC data/fax modem module...
  • Page 101 Disconnect the modem module cable (3) from the system board. Reverse this procedure to install the modem module. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 102: Audio/Usb 3.0 Board

    Audio/USB 3.0 board Description Spare part number Audio/USB 3.0 board (select models only) 652668-001 Before removing the audio/USB 3.0 board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 103 Disconnect the audio/USB 3.0 board (2) from the system board by lifting it out at an angle. Reverse this procedure to install the modem module. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 104: Speakers

    Speakers Description Spare part number Speaker 652669-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 105 Slide the display latch lock to the left and remove by pulling straight up from the base enclosure (4). Remove the display latch spring buttons: In the lower right corner of the base enclosure, remove the two Torx 9M2.0×4.0 screws (1) that secure the display latch spring button to the base enclosure.
  • Page 106 Remove the four Torx 9M2.0×4.0 screws (3) that secure the speakers to the base enclosure. Remove the speakers (4) from the base enclosure. Reverse this procedure to install the speakers. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 107: Secure Digital (Sd) Card/Usb 2.0 Assembly

    Secure Digital (SD) card/USB 2.0 assembly Description Spare part number Secure Digital (SD) card/USB 2.0 assembly 652670-001 Before removing the Secure Digital (SD) card/USB 2.0 board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 108 Lift the assembly up (3) and remove the assembly from the base enclosure at a 45 degree angle (4). Reverse this procedure to install the Secure Digital (SD) card/USB 2.0 assembly. 100 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 109: Northbridge Chip Heat Plate

    Northbridge chip heat plate Description Spare part number Northbridge chip heat plate 652685-001 Before removing the Northbridge chip heat plate, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 110 Remove the Northbridge chip heat plate from the system board (2). Reverse this procedure to install the Northbridge chip heat plate. 102 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 111: Rj-45 Connector Cable

    RJ-45 connector cable NOTE: The RJ-45 connector cable is included in the Cable Kit, spare part number 652662-001. Before removing the RJ-45 connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 112 Remove the RJ-45 connector cable from the base enclosure (3). Reverse this procedure to install the RJ-45 connector cable. 104 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 113: Power Connector Cable

    Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 652662-001. Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 114 Remove the power connector cable from the enclosure (3). Reverse this procedure to install the power connector cable. 106 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 115: System Board

    System board NOTE: All system board spare part kits include replacement thermal material and VGA support bracket. NOTE: Models that support quad-core processors have four memory slots. Models that support dual-core processors have two memory slots. Description Spare part number For use with dual-core processors 652637-001 (Alcor chip upgrade) For use with dual-core processors...
  • Page 116 ● WLAN module (see WLAN module on page ● WWAN module (see WWAN module on page ● Processor (see Processor on page ● Graphics card (see Graphics card on page Remove the system board: Position the computer right-side up, with the front toward you. Remove the tape (1) that secures the cabling to the system board.
  • Page 117 Disconnect the power jack (1), the network cable (2), the display cable (3), and the webcam cable (4). Remove the Phillips M2.0×3.0 screw (1) that secures the smart card reader to the system board. Remove the three Torx 9M2.5×4.0 screws (2) that secure the system board to the base enclosure.
  • Page 118 Remove the system board (4) from the base enclosure. Reverse the preceding procedure to install the system board. 110 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 119: Expresscard Assembly

    ExpressCard assembly Description Spare part number ExpressCard assembly for use in models without the Alcor chip upgrade 652680-001 ExpressCard assembly for use in models with the Alcor chip upgrade 684793-001 Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 120 Remove the Torx 8M2.5×4.0 screw that secures the ExpressCard assembly to the system board. Using a small screwdriver, press to release the latch (1) that secures the assembly to the connector, and then lift the assembly up (2) and off the system board. Reverse this procedure to install the ExpressCard assembly.

  • Page 121: Rj-11 Connector Cable

    RJ-11 connector cable NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 652662-001. Before removing the RJ-11 connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 122 Remove the RJ-11 connector cable from the clips and routing channel built into the base enclosure. Remove the RJ-11 connector cable from the base enclosure. Reverse this procedure to install the RJ-11 connector cable. 114 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 123: Service Access Cover Latch

    Service access cover latch NOTE: The service access cover latch is included with the base enclosure assembly, spare part number 652649-001. Before removing the service access cover latch, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 124 Remove the service access cover latch from the base enclosure (2), ensuring that the spring (3) remains intact with the service access cover latch. Reverse this procedure to install the service access cover latch. 116 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 125: Battery Latch

    Battery latch NOTE: The battery latch is included with the base enclosure assembly, spare part number 652649-001. Before removing the battery latch, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 126 Remove the battery latch from the base enclosure (3). Reverse this procedure to install the battery latch. 118 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 127: Security Lock

    Security lock NOTE: The security lock is included with the base enclosure assembly, spare part number 652649-001. Before removing the security lock, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 128 Remove the security lock (2) at an angle from the base enclosure. Reverse this procedure to install the security lock. 120 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 129: Display Panel

    Display panel Description Spare part number HD+ WVA display panel 653271-001 FHD WVA display panel for use only with LTE module 653275-001 FHD WVA display panel 653273-001 NOTE: The display panel can be removed separately from the display assembly. Before removing the display panel, follow these steps: Shut down the computer.
  • Page 130 Flex the top (1) of the bezel from the inside edge until it disengages from the display back cover. Flex the inside edge of the left side and the right side (2) of the bezel until it disengages from the display back cover. Flex the bottom (3) of the bezel from the inside edge until it disengages from the display back cover.
  • Page 131 Remove the display panel (2). Reverse this procedure to install the display panel. Component replacement procedures 123 Downloaded from LpManual.com Manuals...

  • Page 132: Display Assembly

    Display assembly Description Spare part number 39.6-cm (15.6 in) FHD RGB UWVA LCD display assembly with DreamColor: For use in computer models without webcams 653277-001 For use in computer models with webcams 653278-001 NOTE: It is not necessary to remove the display panel in order to remove the display assembly. However, for access to the webcam module, WLAN module, or WWAN module, you must remove the display panel.
  • Page 133 Remove the tape from along the back edge of the system board (4). CAUTION: Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.
  • Page 134 Lift the display assembly (3) straight up from the base enclosure and remove it. If it is necessary to replace the display hinges, remove them from the hinge cover. The left and right display hinges are available using spare part number 652646-001. If it is necessary to remove the cable routing tray, remove the five Phillips M2.0×3.0 screws (1) that secure the cable routing tray to the display enclosure.
  • Page 135 Pull the tray (2) away from the display enclosure. Remove the end cap (3) from the tray, and then remove the cables (4). If it is necessary to replace the webcam module or ambient light sensor from the display enclosure, release the ZIF connector (1) for the webcam cable and disconnect the cable (2). Then release the ZIF connector (3) for the ambient light sensor cable (4) and disconnect the cable.
  • Page 136 If it is necessary to replace the webcam/ambient light sensor cable, disconnect the cable from the ambient light sensor board (1), and then remove the cable (2). If it is necessary to replace the WWAN antenna cables, detach the WWAN antenna transceivers (1) from the adhesive on the back cover, and then release the cables from the clips (2) that secure the cables to the display back cover.
  • Page 137 If it is necessary to replace the WLAN antenna cables, detach the WLAN antenna transceivers (1) from the adhesive on the back cover, and then release the cables from the clips (2) that secure the cables to the display back cover. Reverse this procedure to reassemble and install the display assembly.

  • Page 138: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 139: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 140: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 141: Security Menu

    User Tools Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft AT-p Enable/disable Anti-Theft Protection.

  • Page 142: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Set the Multiboot Express Boot Popup delay (in seconds).
  • Page 143 Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).
  • Page 144 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (NIC) (enabled by default).
  • Page 145 Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

  • Page 146: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.2 to 3.7 cm 1.28 to 1.45 in Weight (equipped with 39.6-cm (15.6-in) HD+ display, NV 2.89 kg 6.37 lbs Graphics, DVD drive, 1-GB DIMM, 160-GB hard drive, WLAN module, 8-cell battery) Input power...

  • Page 147: Cm (15.6-In) Hd+ Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 39.6-cm (15.6-in) HD+ display specifications Metric U.S.

  • Page 148: 39.6-Cm (15.6-In) Fhd Display Specifications

    39.6-cm (15.6-in) FHD display specifications Metric U.S. Dimensions Height 20.9 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.6 in Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 220 nits (typical) Pixel resolution Pitch 0.179 ×...

  • Page 149: Hard Drive Specifications

    Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security...

  • Page 150: Dvd±Rw And Cd-Rw Supermulti Dl Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 151: Blu-Ray Disc Rom Dvd±Rw Supermulti Dl Combo Drive

    Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 152: Blu-Ray Disc Rom Combo Drive

    Blu-ray Disc ROM Combo Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R, CD-RW, DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, MIXED MODE DVD+RW, DVD-R, DVD-R(9), DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, DVD-RAM Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW.

  • Page 153: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...

  • Page 154: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
  • Page 155 Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 156: Performing A Recovery

    Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 157: Using F11

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 158: Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 159: Performing A Recovery

    The screen image is added to the document. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

  • Page 160: Using F11

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 161: Using A Windows Vista Operating System Dvd (Purchased Separately)

    (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

  • Page 162: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 163: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 164: Recycling

    NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 165 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 166 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 167 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 168 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 169 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 170: Index

    Index Symbols/Numerics battery integrated camera 136 internal speakers 136 1394 port, identifying 14 removal 48 spare part number 26, 36, 48 LAN/WLAN switching 136 battery bay, identifying microphone 136 AC adapter, spare part number battery connector, accessory 17 modem 136 32, 36 battery cover, illustrated 29 Network Interface Controller...
  • Page 171 27, 37 ExpressCard assembly number 27 HP QuickLook 135 display hinge covers, spare part removal 111 HP SpareKey enrollment 133 number 37 spare part number 111 display hinges, spare part ExpressCard blank, illustrated 29 number 27, 37...
  • Page 172 audio-out (headphone) 13 microphone board, spare part eSATA port 137 network 14 number 37 ExpressCard slot 137 RJ-11 (modem) 16 model name 1 flash media reader 137 parallel port 137 RJ-45 (network) 14 modem module product description 3 serial port 137 removal 92 smart card slot 137 keyboard...
  • Page 173 14 spare part number 23, 37, 96 preliminaries 42 specifications Security menu 133 procedures 47 always prompt for HP Blu-ray Disc ROM Drive 144 restoring SpareKey enrollment 133 Blu-ray Disc ROM DVD±RW factory settings 132 Automatic DriveLock 133...
  • Page 174 Windows applications key, thermal material, replacement 87 identifying 11 tools required 42 Windows logo key, identifying 11 top cover Windows Vista operating system removal 71 DVD 153 spare part number 22, 37, 71 wireless antennas disconnecting 54, 56 TouchPad button board removal 80 identifying 15 spare part number 80...
  • Page 175 Downloaded from LpManual.com Manuals...

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