Identifying Failed I/O Modules On An X9700Cx Chassis; Failure Indications - HP StorageWorks x9720 Administrator's Manual

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multiple events if they fail. Failed components will be reported in the output of ibrix_vs -i,
and failed storage components will be reported in the output of ibrix_health -V -i.

Identifying failed I/O modules on an X9700cx chassis

When an X9700cx I/O module (or the SAS cable connected to it) fails, the X9700c controller
attached to the I/O module reboots and if the I/O module does not immediately recover, the
X9700c controller stays halted. Because there are two X9700cx I/O modules, it is not immediately
obvious which I/O module has failed. In addition, the X9700c controller may halt or appear to
fail for other reasons. This document describes how to identify whether the failure condition is on
the X9700cx I/O module or elsewhere.

Failure indications

A failed or halted X9700c controller is indicated in a number of ways as follows:
The exds_stdiag report could indicate a failed or halted X9700c controller.
An email alert.
In the X9000 management console, the logical volumes in the affected capacity black show
a warning.
The amber fault LED on the X9700c controller is flashing.
The seven-segment display shows an H1, H2, C1, or C2 code. The second digit represents
the controller with a problem. For example, H1 indicates a problem with controller 1 (the left
controller, as viewed from the back).
Identifying failed I/O modules on an X9700cx chassis 101
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