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Problem
Why It Happened
Tube Temperature is
Incorrect power
turned on in "Setup"
supply is being
screen but Heated
used.
Tubing is not warm.
I'm having difficulty
The blower is
adjusting the heated
not turned on, or
humidifier setting
the humidifier or
or the heated tube
heated tube is not
temperature setting.
fully connected.
The water in the
Water chamber
water chamber runs
was not full at start
out before morning.
of session. Mask
leak is excessively
high. The ambient
conditions are very
dry/cool.
I hear a leak or
The therapy device
whistling sound
air inlet may be
coming from my
obstructed. The
therapy device or
humidifier or
humidifier (not
tube is not fully
related to mask
connected. The
leak).
humidifier seals are
not fully seated or
are missing.
I accidentally spilled
The water
water into my
chamber has been
humidifier basin.
filled beyond the
maximum fill line.
User Manual
Make sure the 80W power supply is being used or a compatible battery or DC
cable is being used.
The humidifier setting and tube temperature settings can only be adjusted from the
Therapy ON display screen. Confirm that the blower is turned on, and that the
settings are visible on the right side of the screen, then adjust to desired comfort. If
the blower is on but the humidifier settings are not displayed on the Therapy ON
screen, then unplug the device. Confirm that the humidifier and/or heated tube
electrical contacts are not obstructed or damaged. Then reconnect the humidifier
and/or heated tube, and reconnect the device's power supply. Turn the blower on;
if the settings are still not visible, contact your provider for assistance.
Under most conditions, a full water chamber should last for a typical sleep
session. However, many factors impact water consumption, including: the ambient
temperature and humidity in your bedroom, your humidifier or heated tube
settings, the level of mask leak, and the duration of your sleep session.
First, make sure that the water chamber is filled to the maximum fill line at the start
of your sleep session. Check that your mask is fitted properly, and adjust as needed
to reduce mask leak to normal levels. You may use the Check Mask Fit function
to evaluate your mask fit. Also, confirm that the device, humidifier, humidifier
seals and tube are connected properly and not leaking. You may also choose to
lower your humidifier and/or heated tube settings or change the humidification
mode from Fixed to Adaptive humidification mode to increase the time that your
humidifier water will last.
Check therapy device air inlet is not obstructed, and filters are clean and properly
inserted. Confirm that the device, humidifier, and tube are connected properly and
not leaking. Confirm that the humidifier lid seal and dry box seal are present and
properly seated; if needed, gently press around the perimeter of the seals to reseat
them.
A small amount of water spilled in the basin of the humidifier will not harm your
device. A small spill in the humidifier will evaporate under normal humidifier use.
However, too much water in the humidifier basin could spill over the humidifier lid
hinge and might damage your furniture.
Disconnect power from the device. Remove the water chamber, pour out any
excess water until the water level is at or below the maximum fill line and set the
chamber aside. Separate the humidifier from the therapy device, and pour out the
spilled water. Once the heater plate has cooled, wipe the inside of the humidifier
with a paper towel or soft cloth. If needed, dry the underside of the humidifier and
confirm that your table top is dry. Reconnect the humidifier and power supply, and
reinstall the water chamber.
What To Do
21
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