User Guide
Table of Contents
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Summary of Contents for HP DreamColor Z Series

  • Page 1 User Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: About This Guide

    About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Guide...
  • Page 5: Table Of Contents

    Table of contents 1 Product features ............................1 HP Z Displays ................................. 1 2 Safety and maintenance guidelines ........................ 3 Important safety information ..........................3 Maintenance guidelines ............................4 Cleaning the monitor ........................... 4 Shipping the monitor ........................... 4 3 Setting up the monitor ........................... 5 Use caution when setting up the monitor ......................
  • Page 6 Appendix A Technical specifications ........................ 25 23.8–inch Full HD/QHD Models ........................... 25 24–inch Model ..............................26 25–inch QHD Model ............................. 26 27–inch QHD Model ............................. 27 Recognizing Preset Display Resolutions ......................28 23.8–inch Full HD Model ........................28 24–inch Model ........................... 29 23.8–inch QHD/25–inch/27–inch Models ..................
  • Page 7: Product Features

    ● Removable stand for flexible monitor panel mounting solutions ● HP Quick Release 2 device to quickly install the monitor panel to the stand with a simple click, and then remove it with the convenient sliding tab release ● DVI-D, DisplayPort, and Mini-DisplayPort video inputs ●...
  • Page 8 On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant for adjusting monitor settings and enabling theft deterrence features (refer to the HP Display Assistant User Guide included on the disc with your monitor) ●...
  • Page 9: Safety And Maintenance Guidelines

    Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
  • Page 10: Maintenance Guidelines

    Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ●...
  • Page 11: Setting Up The Monitor

    Setting up the monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position. The master power switch turns off all power to the monitor.
  • Page 12: Installing The Stand

    Consider the placement of the display, because the bezel might cause interfering reflections from surrounding light and bright surfaces. The display uses the HP Quick Release 2 for easy mounting of the monitor. To mount the panel onto the stand: Lay the monitor panel face down on a flat surface covered by a clean, dry cloth.
  • Page 13: Rear Components

    Power Connector Connects the AC power cord to the monitor. Audio-out Connects headphones or an optional HP Speaker Bar to the monitor. DVI-D Connects the DVI-D cable to the monitor. HDMI (MHL) Connects an HDMI or MHL cable from the source device to the monitor.
  • Page 14: Connecting The Cables

    Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. Place the monitor in a convenient, well-ventilated location near the computer. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. Connect a video cable.
  • Page 15 ● Connect a DisplayPort cable to the DisplayPort IN connector on the rear of the monitor and the other end to the DisplayPort connector on the source device. ● Connect a Mini-DisplayPort cable to the Mini-DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device.
  • Page 16 ● Connect an HDMI cable to the HDMI port on the rear of the monitor and the other end to the source device. ● Connect an MHL cable to the HDMI (MHL) port on the rear of the monitor and to the micro USB port on an MHL-enabled source device, such as a smart phone or tablet, to stream content from the mobile device to your monitor screen.
  • Page 17 Connect the USB upstream cable’s Type B connector to the USB upstream port on the rear of the monitor and the cable’s Type A connector to the USB downstream port on the source device. Connect one end of the provided audio cable to the audio connector on the monitor and connect the other end of the cable to an audio output connector on the rear panel of the source device.
  • Page 18: Front Panel Controls

    Be sure the master power switch on the rear of the monitor is in the ON position to turn on the monitor. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Chapter 3 Setting up the monitor...
  • Page 19: Adjusting The Monitor

    Adjusting the monitor Tilt the monitor's panel forward or backward to set it to a comfortable eye level. Swivel the monitor to the left or right for the best viewing angle. Adjusting the monitor...
  • Page 20 NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software included on the software and documentation disc. The position of the OSD menu can also be rotated to portrait mode. To rotate the OSD menu, access the OSD menu by pressing the Menu button on the front panel, select OSD Control from the menu, and then select OSD Rotation.
  • Page 21: Turning On The Monitor

    Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty. * A prolonged period of time is 2 consecutive hours of a static image.
  • Page 22: Connecting Usb Devices

    Connecting USB devices USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four downstream USB ports on the monitor. Three of the downstream USB ports provide standard USB connections. One of the downstream USB ports provides USB connection and fast charging for any USB battery-powered device.
  • Page 23: Removing The Monitor Stand

    Lay the monitor face down on a flat surface covered by a clean, dry cloth. Push up on the latch near the bottom center of the monitor to unlock the HP Quick Release 2 (1). Swing the bottom of the stand up until the mounting plate clears the recess in the panel (2).
  • Page 24 Remove the four screws from the VESA holes located on the rear of the monitor panel. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel. Chapter 3 Setting up the monitor...
  • Page 25: Locating The Serial Number And Product Number

    You may need to partially pivot the display head to read the label. Installing a cable lock You can secure the monitor to a fixed object with an optional cable lock available from HP. Locating the serial number and product number...
  • Page 26: Operating The Monitor

    You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the event of an installation error. Refer to the HP Monitor Software Information file on the disc. Chapter 4 Operating the monitor...
  • Page 27: Downloading From The Web

    Downloading from the Web If you do not have a computer or source device with an optical drive, you can download the latest version of .INF and .ICM files from the HP monitors support Web site: Go to http://www.hp.com/support and select the appropriate country and language.
  • Page 28: Using Picture-In-Picture (Pip) And Picture-Beside-Picture (Pbp)

    Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) The monitor supports both PIP, where one source is overlaid over another, and PBP, where one source is positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait orientation). To use PIP or PBP: Connect a secondary input source to the monitor.
  • Page 29 DisplayPort 1.1 Compatibility Mode (default) - allows the same video image to be sent to all monitors downstream of the monitor you are configuring DisplayPort 1.2.- allows a different image to be sent to all monitors downstream of the monitor you are configuring After setting the DisplayPort Compatibility Mode in the OSD, use the computer operating system's display settings to set the display mode for the secondary monitor to either mirror the image of the...
  • Page 30: Using Auto-Sleep Mode

    Using Auto-Sleep Mode The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
  • Page 31: Appendix A Technical Specifications

    Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs.
  • Page 32: 24-Inch Model

    24–inch Model Display 61 cm wide screen 24 inches wide screen Type TFT-LCD Viewable Image Size 61 cm diagonal 24-inch diagonal Maximum Weight (Unpacked) 5.6 ± 0.25 kg 12.35 ± 0.55 lbs Dimensions (include base) 52.02 cm 20.481 inches Height (highest position) 39.02 cm 15.36 inches Height (lowest position)
  • Page 33: 27-Inch Qhd Model

    Storage Temperature -20 to 60° C -4 to 140° F Power Source 100 – 240 VAC 50/60 Hz Input Terminal One HDMI/MHL connector, one DisplayPort connector, one Mini-DisplayPort connector, one DVI connector (cable inclusion varies by region) 27–inch QHD Model Display 68.47 cm wide screen 27 inches wide screen...
  • Page 34: Recognizing Preset Display Resolutions

    Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 23.8–inch Full HD Model Preset Pixel Format Horz Freq (kHz)
  • Page 35: 24-Inch Model

    24–inch Model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 640 × 480 31.469 59.940 800 × 600 37.879 60.317 1024 × 768 48.363 60.004 1280 × 720 45.000 59.940 1280 × 800 49.702 59.810 1280 × 1024 63.981 60.020 1366 x 768 47.712...
  • Page 36: 23.8-Inch Qhd/25-Inch/27-Inch Models

    23.8–inch QHD/25–inch/27–inch Models Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 640 × 480 31.469 59.940 800 × 600 37.879 60.317 1024 × 768 48.363 60.004 1280 × 720 45.000 60.000 1280 × 800 49.702 59.810 1280 × 1024 63.981 60.020 1366 ×...
  • Page 37: Appendix B Support And Troubleshooting

    Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.
  • Page 38: Product Support

    Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/...
  • Page 39: Appendix C Lcd Monitor Quality And Pixel Policy

    50 cm (20 in). HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewer cosmetic imperfections and HP will adjust guidelines as improvements are made.
  • Page 40: Appendix D Accessibility

    Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.

This manual is also suitable for:

Z series

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