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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Table of contents 1 Product features ............................1 HP Z Displays ................................. 1 2 Safety and maintenance guidelines ........................ 3 Important safety information ..........................3 Maintenance guidelines ............................4 Cleaning the monitor ........................... 4 Shipping the monitor ........................... 4 3 Setting up the monitor ........................... 5 Use caution when setting up the monitor ......................
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Appendix A Technical specifications ........................ 25 23.8–inch Full HD/QHD Models ........................... 25 24–inch Model ..............................26 25–inch QHD Model ............................. 26 27–inch QHD Model ............................. 27 Recognizing Preset Display Resolutions ......................28 23.8–inch Full HD Model ........................28 24–inch Model ........................... 29 23.8–inch QHD/25–inch/27–inch Models ..................
● Removable stand for flexible monitor panel mounting solutions ● HP Quick Release 2 device to quickly install the monitor panel to the stand with a simple click, and then remove it with the convenient sliding tab release ● DVI-D, DisplayPort, and Mini-DisplayPort video inputs ●...
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On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant for adjusting monitor settings and enabling theft deterrence features (refer to the HP Display Assistant User Guide included on the disc with your monitor) ●...
Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ●...
Setting up the monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position. The master power switch turns off all power to the monitor.
Consider the placement of the display, because the bezel might cause interfering reflections from surrounding light and bright surfaces. The display uses the HP Quick Release 2 for easy mounting of the monitor. To mount the panel onto the stand: Lay the monitor panel face down on a flat surface covered by a clean, dry cloth.
Power Connector Connects the AC power cord to the monitor. Audio-out Connects headphones or an optional HP Speaker Bar to the monitor. DVI-D Connects the DVI-D cable to the monitor. HDMI (MHL) Connects an HDMI or MHL cable from the source device to the monitor.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. Place the monitor in a convenient, well-ventilated location near the computer. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. Connect a video cable.
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● Connect a DisplayPort cable to the DisplayPort IN connector on the rear of the monitor and the other end to the DisplayPort connector on the source device. ● Connect a Mini-DisplayPort cable to the Mini-DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device.
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● Connect an HDMI cable to the HDMI port on the rear of the monitor and the other end to the source device. ● Connect an MHL cable to the HDMI (MHL) port on the rear of the monitor and to the micro USB port on an MHL-enabled source device, such as a smart phone or tablet, to stream content from the mobile device to your monitor screen.
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Connect the USB upstream cable’s Type B connector to the USB upstream port on the rear of the monitor and the cable’s Type A connector to the USB downstream port on the source device. Connect one end of the provided audio cable to the audio connector on the monitor and connect the other end of the cable to an audio output connector on the rear panel of the source device.
Be sure the master power switch on the rear of the monitor is in the ON position to turn on the monitor. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Chapter 3 Setting up the monitor...
Adjusting the monitor Tilt the monitor's panel forward or backward to set it to a comfortable eye level. Swivel the monitor to the left or right for the best viewing angle. Adjusting the monitor...
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NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software included on the software and documentation disc. The position of the OSD menu can also be rotated to portrait mode. To rotate the OSD menu, access the OSD menu by pressing the Menu button on the front panel, select OSD Control from the menu, and then select OSD Rotation.
Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty. * A prolonged period of time is 2 consecutive hours of a static image.
Connecting USB devices USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four downstream USB ports on the monitor. Three of the downstream USB ports provide standard USB connections. One of the downstream USB ports provides USB connection and fast charging for any USB battery-powered device.
Lay the monitor face down on a flat surface covered by a clean, dry cloth. Push up on the latch near the bottom center of the monitor to unlock the HP Quick Release 2 (1). Swing the bottom of the stand up until the mounting plate clears the recess in the panel (2).
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Remove the four screws from the VESA holes located on the rear of the monitor panel. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel. Chapter 3 Setting up the monitor...
You may need to partially pivot the display head to read the label. Installing a cable lock You can secure the monitor to a fixed object with an optional cable lock available from HP. Locating the serial number and product number...
You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the event of an installation error. Refer to the HP Monitor Software Information file on the disc. Chapter 4 Operating the monitor...
Downloading from the Web If you do not have a computer or source device with an optical drive, you can download the latest version of .INF and .ICM files from the HP monitors support Web site: Go to http://www.hp.com/support and select the appropriate country and language.
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) The monitor supports both PIP, where one source is overlaid over another, and PBP, where one source is positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait orientation). To use PIP or PBP: Connect a secondary input source to the monitor.
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DisplayPort 1.1 Compatibility Mode (default) - allows the same video image to be sent to all monitors downstream of the monitor you are configuring DisplayPort 1.2.- allows a different image to be sent to all monitors downstream of the monitor you are configuring After setting the DisplayPort Compatibility Mode in the OSD, use the computer operating system's display settings to set the display mode for the secondary monitor to either mirror the image of the...
Using Auto-Sleep Mode The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs.
Storage Temperature -20 to 60° C -4 to 140° F Power Source 100 – 240 VAC 50/60 Hz Input Terminal One HDMI/MHL connector, one DisplayPort connector, one Mini-DisplayPort connector, one DVI connector (cable inclusion varies by region) 27–inch QHD Model Display 68.47 cm wide screen 27 inches wide screen...
Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 23.8–inch Full HD Model Preset Pixel Format Horz Freq (kHz)
Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.
Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/...
50 cm (20 in). HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewer cosmetic imperfections and HP will adjust guidelines as improvements are made.
Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.