Table of Contents
Error Codes Printed on Reports
When an Error Code is printed as a status indication on Transmission Reports, etc., refer to the following description for the applicable Error Code to determine the cause.
Error
Cause
Code
10
Paper Empty
11
Recording Paper Jam
12
Document Paper Jam
13
Top Cover Open
20
Power Failure
E0
Error relating to the printer or
E6
memory.
22
File Error due to a Directory Error
30
was pressed during the
communication.
Page # Mismatch
32
33
Polling Error
How to Correct
Load recording paper and set the
tray.
Open the top cover and clear the re-
cording paper jam.
Remove the jammed document.
Close the cover, then retry.
Retry the transmission or ask the re-
mote party to transmit the document
again.
Remove the cause of the error on
the printer, if any. Then ask the re-
mote party to retry the transmission.
If not corrected, call your service rep-
resentative.
Power the unit ON/OFF, then retry.
Retry the transmission or ask the re-
mote party to transmit the document
again.
Check the actual document count.
Check polling options setup (security
code, etc.), and check if the polling
document exists.
Error
Cause
Code
42
Memory Overflow
50
Line Busy
53
Security Mismatch in Relay or Mail
Box transmission
B0-B5
Signal Error or Line Condition Error
C0-C4
D0-D2
F0, F1
87
No residual memory was remaining
on the remote party's machine for
Relay or Mailbox transmission.
How to Correct
Wait until the memory is recovered
by completing some of the reserved
jobs or remove other causes if any,
then retry the communication.
Send the document again.
Confirm the remote party's security
code, password, and your setup.
Retry the communication. Frequent
failures may indicate a phone line
problem. If possible, move the unit
to another line and try your commu-
nications again.
Retry the transmission.
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