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NEC NEAX 2400 Manuals
Manuals and User Guides for NEC NEAX 2400. We have
4
NEC NEAX 2400 manuals available for free PDF download: Integration Manual, Quick Reference Manual, Manual, Cheat Sheet
NEC NEAX 2400 Integration Manual (168 pages)
INTUITY Integration with NEC NEAX 2400 Switch
Brand:
NEC
| Category:
Switch
| Size: 1.36 MB
Table of Contents
Table of Contents
3
About this Document
9
Intended Audiences
10
Prerequisite Skills or Knowledge
10
Document Organization
10
How to Use this Document
12
Conventions Used
12
Trademarks and Service Marks
14
How to Make Comments about this Book
16
1 Introduction and Requirements for Integration
17
Safety Considerations
19
Factory Assembled Systems
19
Determining the Placement of the SID
20
System Configuration
21
Intuity System Required Hardware
23
Switch Integration Device Required Hardware
24
NEC NEAX 2400 MCI Hardware
25
2 Switch Integration Device Basics
27
The Switch Integration Device Hardware
28
Front Panel
28
Rear Panel
28
The Switch Integration Device Hardware
29
The Switch Integration Device Software
30
Menu Forms
30
Edit Forms
31
Single Item Edit Forms
32
Two Item Edit Forms
32
Scroll Item Edit Forms
32
Edit Form Keys
33
Edit Form Help Functions
34
Action Forms
34
3 Switch Integration Planning
37
Determining the Number of Voice Mail Ports
38
Setting the Message Desk Number
38
Setting the Calling Party Identification Pad String
39
Setting the Message Waiting Indicator Pad String
39
Setting the Message Waiting Indicator Feature
39
Determining the Message Center Interface Baud Rate
39
Determining the SMDI Baud Rate
40
Determining the Extension/Logical Terminal Number Plan
40
4 Hardware Installation
43
Connect an Analog Line to the Modem
44
Connect the MCI Line to the Switch
45
Connect the MCI Cable to the A25B Cable
49
Connect the Null Cable and the Y-Cable to the SID
50
Connect the SID to the INTUITY System
51
Connect the SID Power Cord
51
5 Installing SID Software on the INTUITY System
53
Requirements
53
Stop the Voice System
54
Load the SID Software
55
Start the Voice System
60
Turn on Transfer Feature
60
Administering the INTUITY System for the NEAX Integration
61
For the NEAX Integration
61
Administering the Switch Link Administration Screen
62
Stopping and Restarting the Voice System
66
Administering the System Translation Screen
67
7 NEAX 2400 Switch Administration
71
Administer Analog Voice Mail Ports
72
Assign Voice Mail Extensions to a UCD Group
76
Setting up a UCD Overflow Group
78
Configuring the Message Center Interface Link
80
Administer the Message Waiting Lamp
80
Assign a Port for the Message Center
83
Interface Link
83
Define the Port as a Terminal
85
Assign the MCI Link to a UCD Group
86
8 Switch Integration Device Administration
89
Administer the Basic Parameters
89
Administer the Basic Parameters
90
Assign Extensions and Ltns
91
Assign Extensions and Ltns
92
Using Autofill
93
Administer Serial Data Links
95
Saving and Starting the Configuration
95
Administer Serial Data Links
96
Changing System Parameters
99
Setting the Date and Time
99
Adjusting the LCD Contrast
100
Special Processing for Message Waiting Lamps
101
Setting a Security Level
102
Acceptance Tests
105
Administer the Test Subscribers
106
Task 1: Forward Calls for Ring-No-Answer
106
Task 2: Forward Calls for Busy Conditions
107
Task 3: Forward Subscribers for All Calls
108
10 Cut-To-Service
109
Administer the Subscriber Telephones
110
Task 1: Forward Subscribers for Ring-No-Answer
110
Task 2: Forward Calls for Busy Conditions
111
Task 3: Forward Subscribers for All Calls
112
Troubleshooting and Error Logs
113
Switch Integration Device Problems
114
Error Logs
117
Clearing Your Configuration
121
Using Views During Integration
123
SMDI Monitor Mode
124
Using MCI Monitor Mode
126
Using Statistics Mode
126
Using Metrics Mode
127
Clearing Statistical Information
127
Switch Administration for INTUITY Lodging
129
Introduction
129
Hunt Group Administration
129
Message Retrieval Administration
130
Alternate Message Retrieval Method
130
Message Retrieval in Lodging Systems Without AUDIX
130
Message Retrieval in Systems Shared with AUDIX
130
Retrieval from the AUDIX Application
130
Retrieval from the Lodging Application
130
Voice Mail Administration
131
Call Coverage Path
132
Do-Not-Disturb
133
Cut-To-Service
133
Gradual Cut-To-Service
133
One-Step Cut-To-Service
134
Summary
134
ABB Abbreviations ABB-1
135
Glossary
142
Index
163
NEC NEAX 2400 Quick Reference Manual (20 pages)
CallCenterWorX-EnterpriseIMX MAT
Brand:
NEC
| Category:
Computer Hardware
| Size: 0.15 MB
Table of Contents
Table of Contents
3
Chapter 1 - about this Manual
7
How this Guide Is Organized
7
Using this Guide
7
General Conventions
8
Chapter 2 - Getting Started
9
Callcenterworx-Enterprise IMX MAT Overview
9
Requirements
10
Server Requirements
10
LAN Requirements
10
Communications Port Requirements
10
Installing Callcenterworx-Enterprise IMX MAT
11
Chapter 3 - Using Online Help
19
Online Help Features
19
Accessing the Online Help System
19
Navigating the Help System
20
Contents Tab
20
Index Tab
20
NEC NEAX 2400 Manual (17 pages)
Brand:
NEC
| Category:
Computer Hardware
| Size: 0.28 MB
NEC NEAX 2400 Cheat Sheet (6 pages)
IP CCIS Trunking to IPK
Brand:
NEC
| Category:
Server
| Size: 0.05 MB
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