HP ProLiant BL20p Generation 2 Maintenance And Service Manual

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HP ProLiant BL20p Generation 2 Server Blade
Maintenance and Service Guide
February 2004 (Fifth Edition)
Part Number 316078-005
HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM
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Summary of Contents for HP ProLiant BL20p Generation 2

  • Page 1 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide February 2004 (Fifth Edition) Part Number 316078-005 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    SCSI Backplane ..........................2-22 Power Button/LED Board......................... 2-24 Battery............................... 2-26 System Board ............................ 2-28 Server Blade Blanks.......................... 2-31 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM...
  • Page 4 ProLiant BL20p Generation 2 Server Blade Front Panel ..............4-7 Hot-Plug SCSI Hard Drives ........................4-8 Switches ..............................4-10 Buttons ..............................4-10 System Switches..........................4-11 Index HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM...
  • Page 5: About This Guide

    Improper repairs can create conditions that are hazardous. Audience Assumptions This guide is for service technicians. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazard in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.
  • Page 6 AC power cord into a properly grounded AC outlet only. NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM...
  • Page 7: Where To Go For Additional Help

    In the United States and Canada, call 1-800-652-6672. • Outside the United States and Canada, refer to www.hp.com HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:27 AM...
  • Page 8: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides illustrated parts and spare parts lists for the HP ProLiant BL20p Generation 2 server blade components. Refer to Table 1-1 for the names of referenced spare parts. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide...
  • Page 9: Proliant Bl20P Generation 2 Server Blade Components

    Illustrated Parts Catalog ProLiant BL20p Generation 2 Server Blade Components System Exploded View Figure 1-1: System exploded view HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:29 AM...
  • Page 10: Server Blade Spare Parts List

    The local I/O cable symbol must be shown on the front bezel of the LED to use this spare. continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:29 AM...
  • Page 11 322299-001 Transceiver, 2-Gb, Fibre Channel * 229204-001 * Not shown DIMMs must be installed in pairs. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:29 AM...
  • Page 12: Removal And Replacement Procedures

    This chapter provides subassembly/module-level removal and replacement procedures for system components. After completing all necessary removal and replacement procedures, verify that all components operate properly by running the appropriate diagnostic software: • For server blade components, run the Server Diagnostics Utility, available from the HP website: www.hp.com •...
  • Page 13: Rack Warnings And Cautions

    Removal and Replacement Procedures WARNING: To reduce the risk of injury from high-current electrical energy, do not remove the server blade access panel when power is applied through the HP ProLiant p-Class diagnostic station. Remove all power from the server blade before removing the access panel.
  • Page 14: Symbols On Equipment

    WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 15: Server Blade Components

    Press the Power On/Standby button on the front of the server blade. Be sure that the server blade is in standby mode by observing that the power LED is amber. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 16 Use both hands to support the server blade when you remove it from the rack. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 17 On/Standby button or iLO Virtual Power Button feature to power up the server blade. For more information about iLO, refer to the Integrated Lights-Out User Guide. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 18: Access Panel

    Figure 2-3: Removing the server blade access panel Reverse steps 1 through 3 to replace the access panel. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 19: Hard Drive Blanks

    To replace the hard drive blank, slide the blank into the bay until it locks into place. The hard drive blank is keyed to fit only one way. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 20: Hot-Plug Scsi Hard Drives

    To assess hard drive status, observe the hot-plug SCSI hard drive status LEDs. For a detailed explanation of these LEDs, refer to Chapter 4, “Connectors, LEDs, and Switches.” CAUTION: Refer to the HP ProLiant Servers Troubleshooting Guide before removing a hard drive.
  • Page 21: Dimms

    4. Remove the DIMM from the slot (2). Figure 2-6: Removing a DIMM CAUTION: For proper DIMM configuration, refer to the setup and installation guide. CAUTION: Use only HP DIMMs. DIMMs from other sources may adversely affect data integrity. IMPORTANT: Always install DIMMs in identical pairs.
  • Page 22: Processors, Heatsinks, And Processor Power Modules

    4. Remove the heatsink (2). Figure 2-7: Unlatching the processor locking levers HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-11 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 23 3. Remove the thermal interface media cover from the new heatsink. Figure 2-9: Removing the thermal interface media cover 2-12 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 24 NOTE: PPMs with the same part number may look different, but are functionally equivalent. Reverse steps 1 through 4 to replace the PPM. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-13 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 25: Battery-Backed Write Cache Enabler

    CAUTION: Disconnecting the battery module will cause any unsaved data in the memory module to be lost. Figure 2-11: Disconnecting the Battery-Backed Write Cache Enabler cable 2-14 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 26 (1) and lifting the board (2). Figure 2-13: Removing the Smart Array 5i Plus Controller module HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-15 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 27 Figure 2-15: Installing the Smart Array 5i Plus Controller module To replace the Battery-Backed Write Cache Enabler, reverse steps 1 through 7. 2-16 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 28: Fan Assembly

    IMPORTANT: Be sure to connect the cables to the same connectors when replacing the fan assembly. Figure 2-16: Disconnecting fan cables HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-17 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 29 Figure 2-17: Removing a fan assembly Reverse steps 1 through 4 to replace the fan assembly. 2-18 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 30: Smart Array 5I Plus Controller Module

    Figure 2-18: Removing the Smart Array 5i Plus Controller module Reverse steps 1 through 4 to replace the Smart Array 5i Plus Controller module. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-19 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 31: Nic Modules

    Figure 2-19: Removing the NIC module Reverse steps 1 through 3d to replace a NIC module. 2-20 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 32: Dual Port Fibre Channel Mezzanine Card

    NIC module that is shipped with some server blades. Both the standard NIC module and the FC mezzanine card have two 10/100/1000 NICs. Refer to the HP ProLiant BL20P Generation 2 Server Blade Setup and Installation Guide for more information about connecting to a SAN.
  • Page 33: Scsi Backplane

    7. Lift the SCSI backplane out of the chassis (2). Figure 2-21: Removing the SCSI backplane 2-22 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 34 Figure 2-22: Disconnecting the SCSI backplane cable Reverse steps 1 through 8 to replace the SCSI backplane. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-23 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 35: Power Button/Led Board

    6. Slide the power button/LED board toward the left outside edge of the chassis (2). Figure 2-23: Removing the power button/LED retaining screws 2-24 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 36 Reverse steps 1 through 8 to replace the power button/LED board. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-25 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 37: Battery

    4. Remove the existing battery by pushing the tab aside and pulling the battery straight up. 2-26 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 38 To install the system board battery, push it into the socket until the tab locks in place. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-27 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 39: System Board

    It may be necessary to push in the power connector while removing the system board. Figure 2-26: Removing the power connector thumbscrews 2-28 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 40 13. Lift the system board until it comes off the alignment keys. Figure 2-28: Disengaging the system board HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-29 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 41 Figure 2-29: Removing the system board Reverse steps 1 through 15 to replace the system board. 2-30 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 42: Server Blade Blanks

    To replace a server blade blank, align the blank with the empty bay and slide it in until the blank is fully seated. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-31 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:31 AM...
  • Page 43: Diagnostic Tools

    IML, resets the server blade, and tries to restart the operating system. continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:36 AM...
  • Page 44 Pack CD for instructions on installing the appropriate drivers. • Survey Utility • Operating system-specific IML utilities continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:36 AM...
  • Page 45: Firmware Upgrades For Management Modules

    For information about upgrading server blade management module or power management module firmware, refer to the HP website: www.hp.com. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:36 AM...
  • Page 46: Connectors, Leds, And Switches

    NOTE: The rear iLO port is disabled when iLO is accessed through the diagnostic port on the front panel. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 47 Table 4-1: ProLiant BL20p G2 Server Blade Rear Panel Connectors Item Description Power connector Signal connector HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 48 System Maintenance Switch (SW4) System Switch (SW3) System Configuration Switch (SW1) Processor socket 1 (populated) continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 49: Diagnostic And Local I/O Cables

    I/O port on the front of the server blade, use the local I/O cable. If the port has no icon, use the Diagnostic cable. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 50 Refer to Figure 4-4 to identify the I/O icon. Refer to Figure 4-5 and Table 4-3 to identify diagnostic cable connectors. Figure 4-4: Local I/O cable and I/O icon HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 51 *The local I/O cable is labeled with the I/O icon. The diagnostic cable has no label. **The kernel debug connector does not function as a serial port. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 52: Leds

    LED locations and functions. Figure 4-6: ProLiant BL20p G2 server blade front panel LEDs HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 53: Hot-Plug Scsi Hard Drives

    Use Figure 4-7 and Table 4-5 to identify LED locations and functions. Figure 4-7: Hot-plug SCSI hard drive LEDs HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 54 The drive is online and being accessed. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 55: Switches

    Use Figure 4-8 to identify the button location. Figure 4-8: Power On/Standby button 4-10 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 56: System Switches

    System configuration switch (SW1) NMI switch (SW2) System switch (SW3) System maintenance switch (SW4) Refer to the HP ProLiant BL20p Generation 2 Setup and Installation Guide for the switch functions. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4-11...
  • Page 57 Install the server blade in the enclosure. — Connect the server blade to the diagnostic station. 4-12 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 58 During this delay, the system appears non-functional. Do not attempt any procedures during the delay. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4-13 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 59 For spare part numbers, refer to Chapter 1, “Illustrated Parts Catalog.” 4-14 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:37 AM...
  • Page 60 2-1 diagnostic 4-5, 4-6 plug v I/O 4-6 local I/O 4-5 power button/LED board 2-21 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide Index-1 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:39 AM...
  • Page 61 1-3 spare part number 1-3 return, server blade 1-4 processor, spare part number 1-3 Index-2 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:39 AM...
  • Page 62 4-3 ROMPaq Utility access 3-2 description 3-2 technician notes v telephone numbers vii HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide Index-3 HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:39 AM...
  • Page 63 VRM See processor power module (PPM) (iLO RBSU) 3-2 Option ROM Configuration for Arrays (ORCA) 3-3 warranty vi RBSU 3-3 Index-4 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Reppin Part Number: 316078-005 Last Saved On: 2/23/04 10:39 AM...

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