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Brother DCP-9055CDN Basic User's Manual

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BASIC USER'S GUIDE
DCP-9055CDN
Version A
CHN-ENG
Table of Contents
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Summary of Contents for Brother DCP-9055CDN

  • Page 1 BASIC USER’S GUIDE DCP-9055CDN Version A CHN-ENG...
  • Page 2 Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
  • Page 3 Network User's Guide This Guide provides useful information of PDF file / wired network settings and security Documentation CD-ROM / settings using Brother machine. You can In the box also find supported protocol information for your machine and the detailed troubleshooting tips.

  • Page 4: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................2 Viewing Documentation...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............4 Control panel overview ..................6 Data LED indications ..................8 Volume settings .....................9 Beeper volume ....................9 Loading paper Loading paper and print media ................10...
  • Page 5 How to scan to a computer ® Scanning a document as PDF file using ControlCenter4 (Windows ) ....28 Changing the SCAN key settings ................ 31 Before scanning..................... 31 SCAN key settings..................31 Scanning using the SCAN key ..............33 Routine maintenance Replacing the consumable items.................
  • Page 6 Specifications General ......................118 Document Size ....................120 Print media......................121 Copy ........................123 Scanner ......................124 Printer ........................125 Interfaces ......................126 Computer requirements ..................127 Consumable items .....................129 Network (LAN) ....................130 Index...
  • Page 7 Table of Contents (ADVANCED USER'S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. General setup Routine maintenance Memory storage Cleaning and checking the machine Ecology features Replacing periodic maintenance parts LCD Contrast Packing and shipping the machine...

  • Page 9: General Information

    Notes tell you how you should respond to a situation that may arise Thank you for buying a Brother machine! or give tips about how the current Reading the documentation will help you operation works with other features.

  • Page 10: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Copy, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Advanced User’s Point to your language, point to...
  • Page 11 General information Presto! PageManager User’s Guide Note ® Note • (Windows users only) Your web browser may display a yellow bar at the top of the Presto! PageManager must be page that contains a security warning downloaded and installed before use. about Active X controls.

  • Page 12: Accessing Brother Support (Windows ® )

    Web support (Brother Solutions Center) on the Installation CD-ROM. Center) on the Installation CD-ROM.  Click Brother Support on the main menu.  Double-click the Brother Support icon. The following screen will appear: The following screen will appear: To access our website, click ...
  • Page 13 General information...

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 1 COPY keys: Press to scroll backwards or forwards through menu selections. Options a or b You can quickly and easily choose temporary settings for copying. Press to scroll through the menus and options. Enlarge/Reduce 6 Numeric keys Reduces or enlarges copies.
  • Page 15 General information 9 SCAN: SCAN Puts the machine in Scan mode. 10 Data LED The LED will flash depending on the machine status. 11 PRINT keys: Secure You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software User's Guide.) When using Secure Function Lock, you can...

  • Page 16: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data.

  • Page 17: Volume Settings

    General information Volume settings Beeper volume When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off. Press Menu, 1, 2. Press a or b to choose Off, Low, Med or High.

  • Page 18: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray, optional lower tray or multi-purpose tray.
  • Page 19 Loading paper While pressing the green paper-guide WARNING release lever (1), slide the paper guides to fit the paper size you are loading in DO NOT touch the shaded parts shown in the tray. Make sure that the guides are the illustration.

  • Page 20: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Chapter 2 Printing on plain paper, bond paper, labels or glossy paper from the MP tray Open the MP tray and lower it gently. Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine. Lift up the support flap (1) to prevent paper from sliding off the face-down output tray or remove each page as...
  • Page 21 Loading paper Put paper in the MP tray and make sure: Lift up the support flap to prevent paper from sliding off the face-down output  The paper stays under the maximum tray, or remove each page as soon as it paper mark (1).
  • Page 22 Chapter 2 Open the MP tray and lower it gently. Lift up the support flap to prevent envelopes and thick sheets of paper from sliding off the face down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine.
  • Page 23 Loading paper Pull down the two gray levers, one on the left-hand side and one on the right- hand side, to the envelope position as shown in the illustration below. Close the back cover. Send the print data to the machine. When you have finished printing, open the back cover and reset the two gray levers which are pulled down at step f...

  • Page 24: Scannable Area

    Chapter 2 • To easily remove a small printout from the • You can still use the machine while the output tray, lift up the scanner by using scanner is up. To close the scanner, push both hands as shown in the illustration. it down with both hands.

  • Page 25: Unprintable Area When Printing From A Computer

    Loading paper Unprintable area when printing from a computer When using the printer driver the printable area is smaller than the paper size. The figures below show unprintable areas. Portrait Landscape ® Windows printer driver and Macintosh printer driver ® BRScript printer driver for Windows and Macintosh 4.23 mm...

  • Page 26: Paper Settings

    Chapter 2 Paper settings  To set the paper size for Tray#1 press Menu, 1, 1, 2, 2.  To set the paper size for Tray#2 Paper Type press Menu, 1, 1, 2, 3 if you installed the optional tray. Set up the machine for the type of paper you are using.

  • Page 27: Tray Use In Print Mode

    Loading paper Acceptable paper and Press a or b to choose Tray#1 Only, , MP Only, Tray#2 Only other print media or T1>T2 MP>T1>T2 >MP. Press OK. Print quality may vary according to the type of Tray#2 Only or T2 appears only if the paper you are using.
  • Page 28 Chapter 2 The name for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Multi-purpose tray MP Tray Optional lower tray Tray 2 Paper capacity of the paper trays Paper size Paper types No.

  • Page 29: Handling And Using Special Paper

     If you use bond paper, paper having a damage may not be covered under any rough surface or paper that is wrinkled or Brother warranty or service agreement. creased, the paper may exhibit degraded performance.  When you are using glossy paper, put only...
  • Page 30 This damage may not be • with self-adhesive closures covered under any Brother warranty or • that are of a baggy construction service agreement. • that are not sharply creased • that are embossed (have raised writing...
  • Page 31 Loading paper Types of labels to avoid Do not use labels that are damaged, curled, wrinkled or an unusual shape. IMPORTANT • DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine. • Label sheets should not exceed the paper weight specifications described in this User’s Guide.

  • Page 32: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 25. You can make copies, and scan from the ADF (Automatic Document Feeder) and the •...

  • Page 33: Using The Scanner Glass

    Loading documents Using the scanner glass You can use the scanner glass to copy or scan pages of a book one page at a time. Document Sizes Supported Length: Up to 297.0 mm Width: Up to 215.9 mm Weight: Up to 2.0 kg How to load documents Close the document cover.

  • Page 34: Making Copies

    Making copies How to copy Copy settings You can change the following copy settings: The following steps show the basic copy operation. For details about each option, see Press a or b to scroll through the copy the Advanced User's Guide. settings.

  • Page 35: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in Software User's Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.

  • Page 36: How To Scan To A Computer

    You can use ControlCenter4 on your computer. Load your document. (See How to load documents on page 24.) Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Choose Home Mode or Advanced Mode before you use ControlCenter4.
  • Page 37 How to scan to a computer Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg). Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type pull-down list.
  • Page 38 Chapter 6 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 39: Changing The Scan Key Settings

    SCAN key settings You can change your machine’s SCAN key settings using ControlCenter4. Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model pull-down list.
  • Page 40 Chapter 6 Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button.

  • Page 41: Scanning Using The Scan Key

    How to scan to a computer Scanning using the SCAN key Load your document. (See How to load documents on page 24.) Press (SCAN). Press a or b to choose Scan to PC. Press OK. Press a or b to choose File. Press OK.

  • Page 42: A Routine Maintenance

    Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 43 Routine maintenance LCD messages Consumable item Model name Approximate life How to replace to replace Toner cartridge, TN-370BK 2,500 pages Toner Low Black (Standard toner (Standard toner Prepare New X cartridge), cartridge) Toner TN-378BK Cartridge. 6,000 pages (High (High capacity capacity toner toner cartridge), X = Black, Cyan,...
  • Page 44 50,000 pages Belt Unit Waste toner box WT-300CL See page 54. Replace WT Box 50,000 pages Fuser unit Call your Brother Replace Parts 100,000 pages dealer for a Fuser Unit replacement fuser unit. Laser unit Call your Brother Replace Parts...

  • Page 45: Replacing A Toner Cartridge

    • To ensure high quality printing, we replace the toner cartridge. A new or unused recommend that you use only Brother Brother Original toner cartridge will reset the Original toner cartridges. When you want Replace Toner mode. to buy toner cartridges, please call your Brother dealer.
  • Page 46 Replacing the toner cartridge Hold the green handle of the drum unit. Pull the drum unit out until it stops. Make sure that the machine is turned Press the front cover release button and then open the front cover.
  • Page 47 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and slightly push it toward the machine to unlock it. Then pull it out of the drum • We recommend that you place the drum unit. Repeat this for all the toner unit and/or the toner cartridge on a clean, cartridges.
  • Page 48 Push to release the latches of the Clean the corona wire inside the drum corona wire cover (1), and then open the unit by gently sliding the green tab from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1).
  • Page 49 • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 50 IMPORTANT Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations. C - Cyan M - Magenta Y - Yellow K - Black Hold the handle of the toner cartridge...

  • Page 51: Replacing The Drum Unit

    NOT turn off the machine's power switch Please replace the drum unit with a new one. or open the front cover until the LCD We recommend a Brother Original drum unit clears the Please Wait message and be installed at this time.
  • Page 52 Drum Stop We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time. After replacement, reset the drum counter by following the instructions included with the new drum unit.
  • Page 53 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 54 • To prevent damage to the machine from WARNING static electricity, DO NOT touch the electrodes shown in the illustration. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the...
  • Page 55 Routine maintenance • To avoid print quality problems, DO NOT touch the shaded parts shown in the Unpack the new drum unit and remove illustrations. the protective cover. Note • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
  • Page 56 • Unpack the drum unit just before you put it Make sure the green lock lever (1) is in in the machine. Exposure to direct sunlight the release position as shown in the or room light may damage the drum unit. illustration.

  • Page 57: Replacing The Belt Unit

    Routine maintenance Resetting the drum counter Turn the green lock lever (1) clockwise to the lock position. When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps: Press Menu, 5, 8. Press a or b to choose Drum.
  • Page 58 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Pull the drum unit out until it stops.
  • Page 59 Routine maintenance Turn the green lock lever (1) at the left of • To prevent damage to the machine from the machine anticlockwise to the static electricity, DO NOT touch the release position. Holding the green electrodes shown in the illustration. handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 60 Unpack the new belt unit. Hold the green handle of the belt unit with both hands and lift the belt unit up, Put the new belt unit back in the then pull it out. machine. Make sure the belt unit is level and fits firmly into place.
  • Page 61 Routine maintenance Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 62: Replacing The Waste Toner Box

    Resetting the belt unit counter WARNING When you replace a belt unit with a new one, you need to reset the belt unit counter by DO NOT put the waste toner box into a fire. completing the following steps: It could explode. Press Menu, 5, 8.
  • Page 63 Routine maintenance Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Pull the drum unit out until it stops.
  • Page 64 Turn the green lock lever (1) at the left of • To prevent damage to the machine from the machine anticlockwise to the static electricity, DO NOT touch the release position. Holding the green electrodes shown in the illustration. handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 65 Routine maintenance Remove two pieces of orange packing Hold the green handle of the belt unit material and discard them. with both hands and lift the belt unit up, then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 66 Hold the green handle of the waste toner Unpack the new waste toner box and box and remove the waste toner box put the new waste toner box in the from the machine. machine using the green handle. Make sure the waste toner box is level and fits firmly into place.
  • Page 67 Routine maintenance Put the belt unit back into the machine. Make sure the green lock lever (1) is in Make sure the belt unit is level and fits the release position as shown in the firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 68: Cleaning And Checking The Machine

    Cleaning and Checking Turn the green lock lever (1) clockwise to the lock position. the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine.

  • Page 69: Cleaning The Scanner Glass

    Routine maintenance Pull the paper tray completely out of the Wipe the inside and the outside of the machine. paper tray with a dry, lint-free soft cloth to remove dust. Re-load the paper and put the paper tray firmly back in the machine. Plug the machine’s power cord back into Wipe the outside of the machine with a the electrical socket first, and connect all...

  • Page 70: Cleaning The Laser Scanner Windows

    Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth moistened with water. Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 71 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 72 • To prevent damage to the machine from Wipe the four scanner windows (1) with static electricity, DO NOT touch the a dry, lint-free cloth. electrodes shown in the illustration. • Hold the green handles of the drum unit Make sure the green lock lever (1) is in when you carry it.
  • Page 73 Routine maintenance Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.

  • Page 74: Cleaning The Corona Wires

    Cleaning the corona wires Hold the green handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover.
  • Page 75 Routine maintenance Hold the handle of the toner cartridge Push to release the latches of the and slightly push it toward the machine corona wire cover (1), and then open the to unlock it. Then pull it out of the drum cover.
  • Page 76 Clean the corona wire inside the drum Close the corona wire cover. unit by gently sliding the green tab from left to right and right to left several times. Repeat steps d to f to clean each of three remaining corona wires. Note Be sure to return the tab to the home position (a) (1).

  • Page 77: Cleaning The Drum Unit

    Routine maintenance Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
  • Page 78 Make sure that the machine is in the Hold the green handle of the drum unit. Ready mode. Press Menu, 5, 6, then Pull the drum unit out until it stops. press Mono Start or Color Start to print the drum dot check sheet. 56.Drum Dot Print Printing Turn off the machine.
  • Page 79 Routine maintenance Turn the green lock lever (1) at the left of • To prevent damage to the machine from the machine anticlockwise to the static electricity, DO NOT touch the release position. Holding the green electrodes shown in the illustration. handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 80 Turn the drum unit over by holding the IMPORTANT green handles. Make sure that the drum unit gears (1) are on the left hand side. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note the following information from the drum dot check sheet: ...
  • Page 81 Routine maintenance On the problem color drum, use the Turn the drum unit gear toward you by numbered markers next to the drum hand while looking at the surface of the roller to find the mark. For example, a suspected area. cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the "2"...
  • Page 82 Hold the handle of the toner cartridge Make sure the green lock lever (1) is in and slide the toner cartridge into the the release position as shown in the drum unit then slightly pull it toward you illustration. until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.

  • Page 83: Cleaning The Paper Pick-Up Rollers

    Routine maintenance Turn the green lock lever (1) clockwise Plug the machine’s power cord back into to the lock position. the electrical socket first, and connect all cables. Turn on the machine. Cleaning the paper pick-up rollers If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.

  • Page 84: Calibration

    Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with The output density for each color may vary it to remove dust. depending on the environment the machine is in such as temperature and humidity.

  • Page 85: Auto Registration

    Routine maintenance • If you print using the Macintosh printer Repeat for 2 (2 Cyan Left), 3 driver, you need to perform the calibration (3 Yellow Left), 4, 5, 6 to 9. using the Status Monitor. After turning Press Stop/Exit. the Status Monitor on, choose Color Calibration from the Control menu.

  • Page 86: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 87 Troubleshooting Error Message Cause Action The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust outlet Wait for a while machine will pause its current is not blocked by something.
  • Page 88 Init Unable XX problem. it on again. (XX=Error Code)  If the problem continues, call your Brother dealer. The paper is jammed underneath (See Paper is jammed underneath paper Jam Duplex Paper Tray 1. tray 1 on page 91.) The paper is jammed inside the...
  • Page 89 The machine has a mechanical Do one of the following: Print Unable XX problem. (XX=Error Code)  Turn the power switch off, wait a few minutes, and then turn it on again.  If the problem continues, call your Brother dealer.
  • Page 90 (See Resetting the drum counter installed. on page 49.) It is time to replace the fuser unit. Call your Brother dealer or a Brother Replace Parts Authorized Service Center to replace the Fuser Unit fuser unit.

  • Page 91: Document Is Jammed In The Top Of The Adf Unit

    Troubleshooting Error Message Cause Action The paper in the tray is not the Load the correct size of paper in the tray and Size mismatch correct size. set the “Paper Size” (Menu, 1, 1, 2). (See Paper Size on page 18.) The paper size specified in the Open the back cover to let the printed paper Small paper...

  • Page 92: Removing Small Documents Jammed In The Adf

    Removing small documents Paper is jammed in the MP jammed in the ADF tray If the LCD shows Jam MP Tray, follow Lift the document cover. these steps: Insert a piece of stiff paper, such as Remove the paper from the MP tray. cardstock, into the ADF to push any small paper scraps through.

  • Page 93: Paper Is Jammed In The Paper Tray 1 Or Tray 2

    Troubleshooting When loading paper in the MP tray, For Jam Tray 2: make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. WARNING DO NOT touch the shaded parts shown in Press Mono Start or Color Start to the illustration.

  • Page 94: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back Use both hands to slowly pull out the jammed paper. of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: Leave the machine turned on for 10 minutes to cool down.
  • Page 95 Troubleshooting Note If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the green tabs (2) down. Using both hands, gently pull the jammed paper out of the fuser unit. Pull the green tabs (2) at the left and right hand sides toward you and fold down the fuser cover (1).

  • Page 96: Paper Is Jammed Inside The Machine

    Press the front cover release button and Note then open the front cover. If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover. Fully close the back cover. Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps:...
  • Page 97 Troubleshooting Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 98 • To prevent damage to the machine from Make sure the green lock lever (1) is in static electricity, DO NOT touch the the release position as shown in the electrodes shown in the illustration. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum •...

  • Page 99: Paper Is Jammed Underneath Paper Tray 1

    Troubleshooting Turn the green lock lever (1) clockwise Close the front cover of the machine. to the lock position. Note If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer. Before you turn on the machine, delete the print spool job on your computer.
  • Page 100 WARNING DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed. If paper is not caught inside the machine, check underneath the paper tray. Put the paper tray firmly back in the machine.

  • Page 101: Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 102: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. Presto! PageManager, click File, Select source and choose the Brother TWAIN driver. OCR does not work.

  • Page 103: Paper Handling Difficulties

    Troubleshooting Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a  If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.

  • Page 104: Network Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:  In Name: Enter any description, for example Brother NetScan.  In Port number: Enter 54925.

  • Page 105: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 106 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Replacing a Toner cartridge on page 37.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 107 Put in a new toner cartridge. (See Replacing a Toner cartridge colors are missing on page 37.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 108 Examples of poor print Recommendation quality The color of your printouts is  Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver.  Perform the calibration. (See Calibration on page 76.) Adjust the color by using the custom setting in the printer driver and ...
  • Page 109 Identify the color that is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 37.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
  • Page 110 Examples of poor print Recommendation quality Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 19 and Basic tab in the Software User's Guide.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 111 Troubleshooting Examples of poor print Recommendation quality Envelope creases  Make sure that the envelope lever is pulled down when you are printing envelopes.  If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.

  • Page 112: Machine Information

    2 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you choose Network or All Settings.

  • Page 113: C Menu And Features

    Menu and features On-screen programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

  • Page 114: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Sets the type of 1.General 1.Paper 1.Paper Type 1.MP Tray Thin paper in the paper...
  • Page 115 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Sets the size of the 1.General 1.Paper 2.Paper Size 1.MP Tray paper in the paper Setup Letter (Continued) tray. (Continued) Legal Executive A5 L Folio 16K(195x270mm) 16K(184x260mm) 16K(197x273mm) Sets the size of the...
  • Page 116 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Increases the page 1.General 3.Ecology 1.Toner Save yield of the toner Setup Off* cartridge. (Continued) — Range varies Conserves power. 2.Sleep Time depending on models. 003Min* — Chooses the tray that 4.Tray Use 1.Copy Tray#1 Only...
  • Page 117 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Can restrict selected 1.General 6.Function machine operation Setup Lock for up to 25 individual (Continued) users and all other non-authorized Public users. — Adjusts the scan 7.Document 1.Glass...
  • Page 118 Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the 2.Copy 1.Quality Auto* Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast 3.Contrast -nnnno+...
  • Page 119 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — Chooses the 3.Printer 1.Emulation Auto* emulation mode. HP LaserJet BR-Script 3 Prints a list of the 2.Print Options 1.Internal Font 1.HP LaserJet machine’s internal 2.BR-Script 3 fonts. —...
  • Page 120 Level 1 Level 2 Level 3 Options Descriptions Page — Print the chart to 3.Printer 8.Manual Regist. 1.Print Chart manually check the (Continued) registration of the colors. Sets the correction 2.Set Regist. 1 Magenta Left value on the chart you 2 Cyan Left printed from 3 Yellow Left...
  • Page 121 — Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 122 Level 1 Level 2 Level 3 Level 4 Options Descriptions — — Chooses the Ethernet 4.Network 2.Ethernet Auto* link mode. (Continued) 100B-FD 100B-HD 10B-FD 10B-HD — — Shows the Ethernet 3.Status Active 100B-FD link status. Active 100B-HD Active 10B-FD Active 10B-HD Inactive —...
  • Page 123 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — Puts the date and 5.Machine Info. 1.Date&Time 1.Date&Time time on the LCD. Sets the time zone for 2.Time Zone UTCXXX:XX your country. — — You can check the 2.Serial No.

  • Page 124: Entering Text

    Entering text When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate numeric key the number of times shown in this reference table to access the character you want.
  • Page 125 Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.

  • Page 126: D Specifications

    Specifications General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 128 MB 15 characters  5 lines (2 bytes) LCD (liquid crystal display) Power Source 220 - 240 V AC 50/60Hz Peak: 1200 W Power Consumption Copying (Average): Approx.
  • Page 127 Specifications Sound pressure Operating (Printing): LPAm = 57 dB (A) Standby: LPAm = 33 dB (A) Temperature Operating: 10 to 32.5C Storage: 0 to 40C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) [80 g/m feeder)

  • Page 128: Document Size

    Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) ADF Length: 147.3 to 356.0 mm Scanner Glass Max. 215.9 mm Width: Scanner Glass Max. 297 mm Length:...

  • Page 129: Print Media

    Specifications Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio  Paper Weight: 60 to 105 g/m ...
  • Page 130 Duplex  Manual Duplex: Printing  Automatic Duplex: Paper Size  (Automatic Duplex):  Paper Weight 60 to 105 g/m (Automatic Duplex):  Paper Type Plain paper, Thin paper, Recycled paper or (Automatic Duplex): Glossy paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

  • Page 131: Copy

    Specifications Copy Color/Black Yes/Yes Copy Width Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200  600 dpi Resolution First Copy Out Time Less than 19 seconds (from the READY mode and standard (Monochrome) tray) First Copy Out Time...

  • Page 132: Scanner

    Max. 210 mm Grayscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows XP (resolution up to 19200  19200 dpi can be...

  • Page 133: Printer

    Specifications Printer Automatic 2-sided (Duplex) Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600 dpi  600 dpi, 2400 dpi (2400  600) quality Resolution Print Speed Up to 14 sides/minute (Up to 7 sheets/minute) (Monochrome Duplex) (A4 size) Print Speed Up to 14 sides/minute (Up to 7 sheets/minute) (Color Duplex) (A4 size)

  • Page 134: Interfaces

    Interfaces It is recommended to use a USB 2.0 cable (Type A/B) that is no more than 2 meters long. Use an Ethernet UTP cable category 5 or greater. Ethernet Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 135: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications 64 MB 256 MB 150 MB 500 MB Printing, USB,...
  • Page 136 Core™ 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. ® ® ® ® Presto! PageManager on the CD-ROM supports Microsoft...

  • Page 137: Consumable Items

    Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.

  • Page 138: Network (Lan)

    Wired Network APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, Security SMTP, POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos See Computer requirements on page 127. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 139: Index

    Index ADF (automatic document feeder) Folio ........... 18 using .............24 Apple Macintosh See Software User’s Guide. Grayscale ..........124 Belt unit replacing ..........49 HELP LCD messages ........105 Menu Table ........106 Cleaning corona wires .........66 drum unit ..........69 Labels ..........12 laser scanner windows ......62 LCD (liquid crystal display) ....
  • Page 140 Out of Memory message ......81 Scanner glass using ............. 25 Scanning See Software User’s Guide. Paper ..........19 Secure key ..........7 how to load ..........10 Status LED ..........8 in multi-purpose tray ......12 in paper tray ........10 recommended ........ 19 size ..........
  • Page 141 The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

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