Troubleshooting; General - LG Music Flow NP8340 (H3) Owner's Manual

50

Troubleshooting

Symptoms

The power does not turn

on.

A function does not

work when the button is

pressed.

Sound is not produced.

The speaker doesn't work

properly.

4

Cause & Solution

Is the power cord plugged into the outlet?

y Connect the power plug to the outlet.

Is there static electricity in the air?

y Disconnect the power plug and connect it again.

Is the volume set to minimum?

y Adjust the volume.

Is the speaker plugged in?

y Plug in the speaker.

Does the speaker's front status LED indicator remain?

y Check whether the Wi-Fi router you're using has been certified for Wi-Fi.

y Unplug the speaker, plug it back in, and then reconnect it to the router.

y Reset the speaker.

y When using a Music Flow R1

- Make sure that the smart device and the Music Flow R1 are connected to

the same Wi-Fi network.

- Make sure that the Music Flow R1's indicator LED show that it is working

correctly.

- If the problem persists, reset the Music Flow R1.

- Unplug, then plug in the Music Flow R1. Then, unplug and plug in the

speaker.

- If you experience troubles with connecting the Music Flow R1 and

speaker, try relocating the speaker so that the speaker is closer to the

wireless router or Music Flow R1.