Samsung DCS Compact User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Telephone Accessories
  5. DCS Compact
  6. User manual
Samsung DCS Compact User Manual

Samsung DCS Compact User Manual

Hide thumbs Also See for DCS Compact:
Table of Contents

Quick Links

See also: Programming Manual
CONTENTS
Table of Contents
loading

Related Manuals for Samsung DCS Compact

Summary of Contents for Samsung DCS Compact

  • Page 1 CONTENTS...

  • Page 2: Table Of Contents

    T A B L E C O N T E N T S CONTENTS G E N E R A L D E S C R I P T I O N S E C T I O N PART DESCRIPTION PAGE SYSTEM OVERVIEW...
  • Page 3 DCS COMPACT GENERAL SYSTEM DIAGRAM CONTENTS FACSIMILE PRINTER OR CALL ACCOUNTING SYSTEM STANDARD TELEPHONE TONE / PULSE VOICE MAIL / AUTO ATTENDANT SYSTEMS SAMSUNG SINGLE LINE TELEPHONE STANDARD 24B KEYSET CORDLESS PHONE 7 BUTTON KEYSET ANSWERING MACHINE LCD 24B KEYSET...

  • Page 4: Size And Configuration

    KDb-SLI adds a single line port. Mix and match these two types of KDb for up to a total of ten KDBs in the system. Using this method allows the DCS COMPACT to expand to a maximum of 30 stations. Adding the optional 2 SLI card to the Key Service Unit provides a further two SLI ports.
  • Page 5 CONTENTS CONFIGURATION NOTES 1. Only one 2 SLI card can be installed in the system. 2. Only one MISC card can be installed in the system. 3. Only three 2 x 4 cards can be installed in the system. 4. Only ten KDbs can be installed in the system.

  • Page 6: Technology

    (NV-RAM) located on the removable RAM pack. It is protected by a Ni-Cd (NICAD) battery providing up to 30 days of memory protection. MICROPROCESSORS The DCS COMPACT uses distributed processing. The system’s primary processor is a 16 bit Motorola ®...

  • Page 7: Key Service Unit

    PART 2. HARDWARE DESCRIPTIONS CONTENTS 2.1 KEY SERVICE UNIT The DCS COMPACT Key Service Unit (see Figure 2–1) is a single plastic cabinet containing the follow- ing: A power supply Processing, switching and the system operating program Four Caller ID compatible loop start C.O. inter- faces with a replaceable 4 C.O.

  • Page 8: Ram Packs

    2.3 RAM PACKS CONTENTS To operate, the KSU must be equipped with a RAM pack to hold the customer database (see Figure 2– 3). There are two types of RAM pack available— RAM packs 1 and 2, de- scribed below. RAM PACK 1 contains: Customer database contained...

  • Page 9: Station Equipment

    2.5 STATION EQUIPMENT CONTENTS LCD 24B Keyset (See Figures 2–4) Built-in speakerphone 24 programmable keys (16 with tri- colored LEDs) Four fixed function keys 32 character display (2 x 16) with three associated soft keys and a scroll key UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted...
  • Page 10 Basic 12B Model Keyset (see Figures 2–7) CONTENTS Built-in speakerphone 12 programmable keys (six with tri- colored LEDs) Four fixed function keys UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted Available in almond or charcoal FIGURE 2–7 7 Button Model Keyset (see Figures 2–8)
  • Page 11 CONTENTS FIGURE 2–10 Door Phone Interface Module (DPIM) and Door Phone (see Figures 2–11 and 2–12) The DPIM adapts any DLI circuit for use with the door phone unit Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box Provides contact control to be used with customer-provided electric door lock...
  • Page 12 Computer Telephony Module (CTM) (See Figure 2–13) CONTENTS Provides RS232 connection via DB9 for TAPI applications Connects with any DLI port FIGURE 2–13 Single Line Telephone (See Figure 2–14) Four fixed function keys: hold, flash, new call, and monitor. Data Port: selectable to share station extension or utilize a separate extension On hook dialing Message Waiting/Ring Indicator...

  • Page 13: Electrical Specifications

    PART 3. SPECIFICATIONS CONTENTS The following tables provide technical data for the DCS COMPACT hybrid/key telephone system. ELECTRICAL SPECIFICATIONS AC INPUT 120 (88–132) VAC (48–63 Hz) POWER CONSUMPTION (MAX) 97 WATTS MAXIMUM FUSE RATING 3 AMP BTU RATING (MAX) 5.5 BTU/MINUTE +5 VOLTS 2.0 AMPS MAX...

  • Page 14: Cable Requirements

    CABLE REQUIREMENTS CONTENTS EQUIPMENT CABLE MAX FEET MAX METERS DIGITAL KEYSETS 1 PR. TWISTED 1300 ADD-ON MODULES 1 PR. TWISTED 1300 SINGLE LINE STATION 1 PR. TWISTED 3000 1 KM DOOR PHONE 2 PR. TWISTED 330* *This is the maximum length of the cable between the door phone and the DPIM. The DPIM can be installed up to 900 cable feet from the KSU.

  • Page 15: System Tones

    SYSTEM TONES CONTENTS...

  • Page 16: Keyset Led Indications

    KEYSET LED INDICATIONS CONTENTS CONDITION LED COLOR LED ON LED OFF LINE IDLE – LINE IN USE RED/GREEN STEADY – RECALL AMBER 500 ms 500 ms CALL ON HOLD RED/GREEN 500 ms 500 ms RINGING C.O. CALL RED/GREEN 100 ms 100 ms RINGING INTERNAL CALL GREEN...

  • Page 17: System Features

    PART 4. FEATURES CONTENTS SYSTEM FEATURES Account Code Entry Distinctive Ringing Station Message Detail Recording Forced Door Lock Release (Programmable) (SMDR) Voluntary Door Phones System Alarms All Call Voice Page Door Phone Night Ring System Directory Attention Tone E & M Tie Lines Toll Restriction Authorization Codes Executive Barge-In (Override)

  • Page 18: System Feature Descriptions

    4.1 SYSTEM FEATURE DESCRIPTIONS CONTENTS ACCOUNT CODE ENTRY Station users may enter an account code (maximum 12 digits) before hanging up from a call. This account code will appear in the SMDR printout for that call record. Keyset users may enter this code using an account (ACCT) key without interrupting a conver- sation.
  • Page 19 VOLUNTARY CONTENTS Any station user can always enter an authorization code before he/she begins dialing. The dialed authorization code is verified from a system list of 100 entries. AUTOMATIC HOLD While a keyset user is engaged on an outside (C.O.) call, pressing another trunk key, route key or CALL button automatically places the call on hold when this feature is enabled.
  • Page 20 STORE CID NUMBER CONTENTS At any time during an incoming call that provides CID information, you may press the STORE key. This saves the CID number as a speed dial number in your personal speed dial list. The system must be using LCR to dial the stored number. INQUIRE PARK/HOLD Having been informed that an incoming call is on hold or has been parked, you may view the Caller ID information before you retrieve the call.
  • Page 21 CALL FORWARDING CONTENTS This feature allows the user to redirect (forward) incoming calls. The calls can be redirected to the attendant, a hunt group, voice mail, external number or another sta- tion user. If the destination station is in DND, the calling party will receive DND/REOR- DER tone.
  • Page 22 FORWARD TO VOICE MAIL CONTENTS Each station may be programmed to allow or deny the ability to forward intercom calls to voice mail. When denied this can save valuable message time in the voice mail system. CALL HOLD (EXCLUSIVE) Outside calls can be placed on exclusive hold at any keyset by pressing the HOLD key twice during a call.
  • Page 23 COMPACT and a personal computer system (PC). Caller ID service is required on TAPI inbound call applications that use the CID information to display computer records in conjunction with the presentation of the call to the station on the DCS COMPACT Release 2 system. TAPI is described below.
  • Page 24 In addition, these devices will receive DCS COMPACT C.O. ringing pattern instead of intercom ring pattern. Devices connected to a 2 SLI card or a 2 x 4 SLI card will receive a disconnect signal upon termination.
  • Page 25 DIRECT INWARD DIALING (DID) The DCS COMPACT can use local telephone company-provided DID service via an E & M trunk. When programmed, anyone dialing a user’s personal number rings di- rectly to that user’s office.
  • Page 26 This feature will not work from single line sets. WARNING: Barge-in without tone may violate state or federal laws concerning the right to privacy. Samsung Telecommunications America is in no way responsible for the misuse of this feature. EXECUTIVE/SECRETARY POOLING Each keyset may be defined as a BOSS or a SECY in system programming.
  • Page 27 will result in an Auto Answer intercom call being made to the BOSS (providing the BOSS is free). A station can be the BOSS of only one SECY pool. CONTENTS EXTERNAL MUSIC INTERFACES The system provides an interface for connecting a customer-provided external music source and the addition of a MISC card provides a second interface.
  • Page 28 not have this button may dial the access code and the group desired. A station user is allowed to be in several groups, providing a key and the extender of that group are CONTENTS assigned for each group on the user’s phone. INCOMING CALL DISTRIBUTION Incoming calls can be assigned to ring a distributed station hunt group.
  • Page 29 If there are no sources installed, each line may receive either a 50 ms tone or no music. The system-generated tone is a beep every 3.5 seconds. NIGHT SERVICE The DCS COMPACT provides separate ringing locations for all trunks in both the DAY and the NIGHT modes. NIGHT SERVICE (AUTOMATIC) Automatic night service allows the system to automatically go in and out of night ser- vice according to the system clock.
  • Page 30 OVERFLOW CONTENTS When calls ringing a station group go unanswered, they can overflow to another des- tination after a pre-programmed period of time. Each station group has its own timer. The overflow destination can be a station or station group. PAGING System software allows the use of four internal and four external paging zones.
  • Page 31 REMOTE PROGRAMMING CONTENTS Remote programming allows the technician to access the system database from a remote location for the purpose of making changes to the customer data. Customer- provided modems and a PC using an optional software package will be needed to implement this feature.
  • Page 32 outside line number, start date, start time, duration of call, digits dialed (maximum 18) and an account code if entered. The system may print a header followed by 50 call CONTENTS records per page or send continuous records with no header for use with a call ac- counting machine.
  • Page 33 DCS COMPACT Technical Manual for more details. NOTE: Although most voice mail systems will work on the DCS COMPACT, the sys- tem data has default values set to work with the Starmail Voice Processing System.

  • Page 34: Station Features

    4.2 STATION FEATURE DESCRIPTIONS ADD-ON MODULE The DCS COMPACT add-on module (AOM) adds to the capability of any keyset or can be used by itself whenever a handset and dial pad are not desired. The 32 program- mable buttons can be used for feature keys, DSS/BLF keys or one touch speed dial buttons.
  • Page 35 AUTOMATIC HOLD CONTENTS Station users can enable or disable automatic hold at their keysets. While engaged on an outside (C.O.) call, pressing another trunk key, route key or CALL button automati- cally puts the call on hold when this feature is enabled. Pressing TRANSFER, CON- FERENCE, PAGE or a DSS key will always automatically place a C.O.
  • Page 36 The group pickup feature allows you to answer any call ringing within a pickup group. Pickup keys may be customized with extenders to allow pickup from a specific station or pickup group. The DCS COMPACT has 20 programmable pickup groups.
  • Page 37 HEARING AID COMPATIBLE CONTENTS All DCS keysets are hearing aid compatible as required by Part 68 of the FCC require- ments. LINE QUEUING WITH CALLBACK When the desired outside line is busy, the user can press the CALLBACK key or dial the access code to place his/her station in a queue.
  • Page 38 without interrupting the call in progress. Only keysets with an off-hook voice announce button (OHVA) can off-hook voice announce to keysets with AOMs. CONTENTS ONE TIME DO NOT DISTURB The Do Not Disturb (One Time) feature is used to stop all calls to a station when the user is on an outside line and does not want to be disturbed for the duration of the call.
  • Page 39 PULSE TO TONE SWITCH OVER CONTENTS When dialing a number on a dial pulse network, a station user can dial # and the DCS COMPACT system will begin to send DTMF. REDIAL There are three types of external redial available to all station users. Each type can redial up to a maximum of 18 digits.
  • Page 40 TRI-COLORED LIGHTS CONTENTS LCD 24B and STD 24B keysets have 16 keys equipped for tri-colored LED indications (green, red and amber). LCD 12B and Basic 12B models have six of these keys. To avoid confusion, your calls always light green, other calls show red and recalls light amber.

  • Page 41: Display Features

    DISPLAY FEATURES CONTENTS ACCOUNT CODE DISPLAY ENHANCED STATION PROGRAMMING CALL DURATION TIMER IDENTIFICATION OF RECALLS CALL FOR GROUP IDENTIFICATION IDENTIFICATION OF TRANSFERS CALL PROCESSING INFORMATION MESSAGE WAITING CALLER NUMBER CALLING PARTY NAME OUTSIDE LINE IDENTIFICATION CALLING PARTY NUMBER OVERRIDE IDENTIFICATION CONFERENCE INFORMATION PROGRAMMED MESSAGE DISPLAY DATE AND TIME DISPLAY...
  • Page 42 CONFERENCE INFORMATION CONTENTS When setting up a conference, each extension and outside line number is displayed at the controlling station when it is added. When a station is added to a conference, its display will show [CONFERENCE XXX] alerting the user that other parties are on the line.
  • Page 43 PROGRAMMED MESSAGE DISPLAY CONTENTS Preprogrammed station messages set by other stations can be viewed at the user’s station. SOFT KEYS Below the display there are three soft keys and a scroll button. These keys allow the user to access features in his/her class of service without requiring the keyset to have a designated feature key.
  • Page 44 SAMPLE DISPLAYS CONTENTS PROSTAR LCD 12B and LCD 24B display model keysets have a large, easy-to-read, 32 character liquid crystal display. Helpful call processing information is provided so everyday call handling is quick and easy. Here are just some of the displays you may see.
  • Page 45 DROP This display shows an investigation of a This display is seen while examining calls in station that is talking to Samsung Telecom. queue at your keyset. Investigator can BARGE-in to the conversa- tion, DROP the call from the system or examine further NND information.
  • Page 46 CONTENTS 4.4 SAMPLE SMDR PRINTOUT ( WITHOUT CALLER ID )
  • Page 47 CONTENTS 4.5 SAMPLE SMDR PRINTOUT ( WITH CALLER ID )

  • Page 48: Radio Frequency Interference

    4. Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on different circuits. 5.2 FCC REQUIREMENTS The DCS COMPACT electronic telephone system complies with Part 68 of the Federal Communications Commission Rules and Regulations. UNAUTHORIZED MODIFICATIONS...

  • Page 49: Telephone Company Interfaces

    REN for the calling area. INCIDENCE OF HARM If the terminal equipment, the DCS COMPACT, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of ser- vice may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible.

  • Page 50: Safety Tests

    The equipment must not be used on coin telephone lines. Connection to party line service is subject to state tariffs. HEARING AID COMPATIBILITY All models of the DCS COMPACT are hearing aid compatible as specified in Part 68 of the FCC Rules. 5.4 SAFETY TESTS The DCS COMPACT system has been tested to comply with safety standards in the United States as listed below.

Table of Contents