Troubleshooting; Warranty - D-Link N300 Quick Start Manual

Quick Tips

If you are unable to connect to the Internet try these quick tips:

•

Restart the Modem Router. Turn off the power, leave for 5 minutes and

then turn the power and the Modem Router back on. Once the LED

lights on the modem are green open your browser to connect to

the Internet.

•

Alternatively, isolate the Modem Router. Remove all equipment

connected to the line (including your splitter, telephone and any other

equipment) except your Modem Router. Then restart the Modem

Router and connect it to your computer via an Ethernet Cable – once

the lights are on, try to connect to the Internet.

•

If you are still unable to connect to the Internet remove your Ethernet

cable and attempt to connect wirelessly through Wi-Fi™. (If you have a

successful Wi-Fi™ connection you may have a malfunctioning Ethernet

Cable. In this case contact ACN Technical Support for further assistance.)

If you have tried all of the above, rebooted your computer and still cannot

connect to the Internet, please contact ACN Technical Support on

1300 881 778.

Dead-On-Arrival (DOA) and Early Life

Failure (ELF)

We will arrange to replace your D-Link® Wireless Modem Router ("Product")

if it fails within 14 days from the date of purchase. This period is the Dead

on Arrival/Early Life Failure ("DOA/ELF") period. Please refer to the Warranty

Claims section to learn how to make a claim in these circumstances. If the

Product fails outside the DOA/ELF period, please also refer to the Warranty

section of this guide.

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Subject to the conditions of this limited warranty ("Warranty"), ACN warrants

your D-Link® N300 DSL-2750B/TI Wireless Modem Router ("Product") to be

free from defects in design, materials and workmanship at the time of its

original purchase by you. The Warranty is valid for a period of 24 months

("Warranty Period") from the original date of purchase of the Product.

If during the Warranty Period, this Product fails to operate under normal use

and service, due to defects in design, materials or workmanship, ACN will

either repair or replace, at our option, the Product in accordance with the

conditions stipulated herein.

ACN reserves the right to charge a handling fee if a returned Product is

found to not be under Warranty according to the conditions below.

Conditions

This Warranty does not cover mechanical damage caused by misuse, abuse,

impact or accident or damage caused to the Product or damage caused

by liquids, lightning, power surges (ACN recommends you obtain surge

protection for your electricity supply), theft, or heat damage sustained from

the stacking of electrical equipment on or in close proximity to the Product.

This Warranty does not cover you changing your mind about purchasing

the Product. The Warranty is not transferable and does not cover any ACN

services nor does the Warranty Period recommence upon receipt of any

replacement unit sent to you by ACN. If you hack the firmware or software

installed with the Product or if you tamper with security seals or remove any

service covers on the equipment ACN will consider this Warranty voided.

The Warranty does not cover any computer viruses obtained from your use

of the Product or any ACN services. This Warranty does not cover Product

failures which have been caused by use of accessories or other peripheral

devices which are not ACN branded original accessories intended for use

with this Product.

Equipment models may change over the course of this Warranty. It may

be necessary for the replacement unit to be a refurbished unit, a different

model, and/or from a different manufacturer. Goods presented for repair

may be replaced by refurbished goods of the same type rather than being

repaired. Refurbished parts may be used to repair the goods. ACN confirms

that any replacement Product sent to you will be of merchantable quality

and functionally similar to the original Product supplied.

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