Page 1 Maintenance and Service Guide HP Compaq nc6220 and nc6230 Notebook PC Document Part Number: 371035-001 February 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Notebook .
Page 4 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–1 5.2 Disassembly Sequence Chart .
Page 5: Product Description
Product Description The HP Compaq nc6220 and nc6230 Notebook PCs offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Compaq nc6220 and nc6230 Notebook PCs Maintenance and Service Guide 1–1...
Page 6: Features
Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium M 770 (2.13-GHz) ❏ Intel Pentium M 760 (2.00-GHz) ❏ Intel Pentium M 750 (1.86-GHz) ❏ Intel Pentium M 740 (1.73-GHz) ❏ Intel Pentium M 730 (1.60-GHz) ❏...
Page 7 Product Description ■ Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by notebook model ■ External 65-watt AC adapter with 3-wire power cord, varying by notebook model ■...
Page 8: Resetting The Notebook
Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Page 9: Power Management
Product Description 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: an integrated wireless device has been turned on.
Page 11 Product Description Table 1-1 Front Components (Continued) Item Component Function Battery light Amber: A battery pack is charging. Green: A battery pack is close to full charge capacity. Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.
Page 12 Product Description The external components on the right side of the notebook are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 13: Right-Side Components
Product Description Table 1-2 Right-Side Components Item Component Function Audio-out Produces system sound when connected to (headphone) jack optional powered stereo speakers, headphones, headset, or television audio. Internal microphone Records sound. Audio-in Connects an optional microphone. (microphone) jack USB ports (2) Connects USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable.
Page 14: Left-Side Components
Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the notebook. Ä...
Page 15 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function Vent Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
Page 16 Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 17: Rear Panel Components
Product Description Table 1-4 Rear Panel Components Item Component Function External monitor port Connects an optional external monitor or overhead projector. Power connector Connects an AC adapter or an optional automobile or aircraft adapter. S-Video-out jack Is a 7-pin, dual-purpose jack. It connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card...
Page 18 Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 19 Product Description Table 1-5 Standard Keyboard Components Item Component Function f1 to f12 keys (12) Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination...
Page 20 Product Description The notebook top components are shown below and described in Table 1-6. Top Components, Part 1 1–16 Maintenance and Service Guide...
Page 21 Product Description Table 1-6 Top Components, Part 1 Item Component Function Power/standby light On: The notebook is on. Power/standby button When the notebook is: ■ Off, press and release to turn on the notebook. ■ In standby, press and release to exit standby.
Page 22 Product Description The notebook top components are continued below and described in Table 1-7. Top Components, Part 2 1–18 Maintenance and Service Guide...
Page 23 Product Description Table 1-7 Top Components, Part 2 Item Component Function Volume down button Decreases notebook sound. Volume up button Increases notebook sound. Pointing stick Moves the pointer and selects or activates items on the screen. Left/right pointing stick Function like the left and right buttons on buttons an external mouse.
Page 24 Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components 1–20 Maintenance and Service Guide...
Page 25: Bottom Components
Product Description Table 1-8 Bottom Components Item Component Function Primary battery bay Holds the primary battery pack. Primary battery locking Secures the primary battery pack into latch the battery bay. Travel battery connector Connects an optional travel battery. Expansion memory Accepts one optional memory module.
Page 26: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 27: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28: Selecting From The Main Menu
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the notebook: ❏ Select Exit > Exit Saving Changes, and then press enter - or - ❏ Select Exit > Exit Discarding Changes, and then press enter - or -...
Page 29: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator Password Enter, change, or delete an Administrator password. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password. ✎...
Page 30: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Order Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of...
Page 31: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 32 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 33: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunction ing Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 34: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 35: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 36: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 37: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable). Check Power on? notebook operation after each replacement: 1.
Page 38: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 39: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 40 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking notebook into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
Page 41: Flowchart 2.9—No Operating System (Os) Loading
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 42 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 43 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? board. Hard drive Done accessible? Remove disc or diskette and Run FDISK.
Page 44 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK Replace Diagnostics on and check for...
Page 45: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 46 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 47 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Notebook in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Replace the following docking device Go to components one at a time, as applicable. “Flowchart Check audio status after each change.
Page 48 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 49 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
Page 50 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly cable. Keyboard operating Done Done properly Replace system board.
Page 51 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly Pointing device Done Done...
Page 52 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload or modem NIC/modem Done drivers and connection configured reconfigure. working? in OS? Disconnect all Replace NIC/modem power from...
Page 53: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3–1...
Page 54: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 55 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies (include wireless antenna boards and cables) 14.1-inch, SXGA, TFT 379793-001 14.1-inch, XGA, TFT 379792-001 Switch cover 379794-001 TPM security card 379807-001 LED board (includes LED board cable) 379795-001 Keyboards Belgium...
Page 56 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 57 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number 378233-001 Heat sink (includes thermal paste) 379799-001 Processors (include thermal paste) Intel Pentium M 770 (2.13-GHz) 379806-001 Intel Pentium M 760 (2.00-GHz) 379805-001 Intel Pentium M 750 (1.86-GHz) 379804-001 Intel Pentium M 740 (1.73-GHz) 379803-001...
Page 58 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 59 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Mini PCI communications cards 802.11b/g combination WLAN card, for use 373032-002 internationally 802.11b/g combination WLAN card, for use Japan 373032-291 802.11b/g combination WLAN card, for use in 373032-001 the United States 802.11a/b/g combination WLAN card, for use in...
Page 60 Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
Page 61 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number System boards (include RJ-11 connector and cable) Includes 64 MB of discrete video memory 382909-001 Includes 32 MB of discrete video memory 379790-001 Includes UMA video memory 379791-001 Serial connector module (includes serial connector 378227-001...
Page 62: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Table 3-2 Spare Part Number 379812-001 Item Description PC Card slot space saver Speaker RTC battery Hard drive cover (includes 2 captive screws) Memory module compartment cover (includes 1 captive screw) Notebook feet (4) Base enclosure rubber screw caps (2) MultiBay II space saver Not illustrated: Display bezel rubber caps...
Page 63: Miscellaneous Cables Kit
Illustrated Parts Catalog 3.4 Miscellaneous Cables Kit Table 3-3 Spare Part Number 389013-001 Description Item LED board cable Bluetooth board cable RJ-11 connector module with cable Audio board cables (two, one for use on models with system boards with discrete video memory, one for use on models with system boards with UMA video memory) TouchPad cable Serial connector board cable...
Page 64: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices Table 3-4 Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 7200-rpm 5400-rpm 60-GB 380950-001 80-GB 379810-001 60-GB 379809-001 40-GB 379808-001 Optical drives (include bezel) 8X Max DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive 375557-001...
Page 65: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 3.6 Miscellaneous (Not Illustrated) Table 3-5 Spare Part Information Spare Part Description Number Adjustable notebook stand 372420-001 HP Advanced Docking Stand 374804-001 HP Docking Stand 374803-001 Docking Stand Miscellaneous Plastics Kit 380045-001 Carrying cases Nylon top load 325815-001...
Page 66 Illustrated Parts Catalog Table 3-5 Spare Part Information (Continued) Spare Part Description Number Power supplies 65 watt AC adapter 239704-001 381090-001 65 watt, slim profile AC adapter Power cords For use in: Australia and New Zealand 246959-011 Belgium, Europe, Finland, France, Germany, Greece, 246959-021 the Netherlands, Norway, Portugal, Spain, and Sweden Brazil...
Page 67: Sequential Part Number Listing
Illustrated Parts Catalog Table 3-5 Spare Part Information (Continued) Spare Part Description Number Screw Kit (includes the following screws; refer to 379813-001 Appendix C, “Screw Listing,” for more information on specifications and usage ■ Hex socket HM5.0×11.0 screw lock ■ Phillips PM2.0×7.0 screw ■...
Page 68 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 246959-081 Power cord for use in Denmark 246959-201 Power cord for use in Brazil 246959-291 Power cord for use in Japan 246959-AD1 Power cord for use in Korea 246959-AG1 Power cord for use in Sweden 246959-BB1...
Page 69 Japan 373901-001 802.11a/b/g High Band combination WLAN card 374803-001 HP Docking Station 374804-001 HP Advanced Docking Station 375557-001 DVD+RW/R and CD-RW Combo Drive MultiBay II device 378188-001 Keyboard for use in the United States 378188-021 Keyboard for use internationally...
Page 70 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378188-101 Keyboard for use in Sweden 378188-111 Keyboard for use in Switzerland 378188-121 Keyboard for use in French Canada 378188-131 Keyboard for use in Portugal 378188-141 Keyboard for use in Turkey 378188-151 Keyboard for use in Greece...
Page 71 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378233-001 379790-001 System board (includes 32 MB of discrete video memory and RJ11 connector and cable) 379791-001 System board (includes UMA video memory and RJ11 connector and cable) 379792-001 14.1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables)
Page 72 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 379806-001 Intel Pentium M 770 (2.13-GHz) processor (includes thermal paste) 379807-001 TPM security card 379808-001 5400-rpm 40-GB hard drive (includes frame and connector) 379809-001 5400-rpm 60-GB hard drive (includes frame and connector) 379810-001 5400-rpm 80-GB hard drive (includes frame and connector) 379811-001...
Page 73: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 74: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 75: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 76: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 77: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 78: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 79 Removal and Replacement Preliminaries ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground.
Page 80: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 81: Removal And Replacement Procedures
5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.
Page 82: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the notebook for disassembly Battery pack Hard drive 2 loosened to remove the hard drive cover...
Page 83 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.15 Processor 5.16 Modem board 5.17 Internal memory module 5.18 TouchPad 5.19 Mini PCI Communications Card Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country.
Page 84: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 85 Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the rear panel toward you. b. Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages from the notebook.) d.
Page 86: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 7200-rpm 5400-rpm 60-GB 380950-001 80-GB 379810-001 60-GB 379809-001 40-GB 379808-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Position the notebook with the right side toward you. 5–6 Maintenance and Service Guide...
Page 87 Removal and Replacement Procedures 3. Loosen the 2 PM1.5×4.0 screws 1 that secure the hard drive cover to the notebook. 4. Lift the right side of the hard drive cover and swing it to the left 2. 5. Remove the hard drive cover. ✎...
Page 88 Removal and Replacement Procedures a. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1. b. Grasp the mylar tab on the right side of the hard drive and slide the hard drive to the left 2 to disconnect it from the system board.
Page 89 Removal and Replacement Procedures d. Remove the 4 PM2.5×4.0 screws 1 and the 2 PM1.5×4.0 screws 2 that secure the hard drive frame to the hard drive. e. Lift the frame straight up 3 to remove if from the hard drive.
Page 90: Notebook Feet
Removal and Replacement Procedures 5.5 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 379812-001. Replacing the Notebook Feet 5–10 Maintenance and Service Guide...
Page 91: Bluetooth Board
Removal and Replacement Procedures 5.6 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board (includes Bluetooth 367871-001 board cable) 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Position the notebook with the front panel toward you. 3.
Page 92: Multibay Ii Device
Removal and Replacement Procedures 5.7 MultiBay II Device MultiBay II Device Spare Part Number Information 8X Max DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive 375557-001 DVD/CD-RW Combo Drive 373315-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Position the notebook with the right side toward you. 3.
Page 93: External Memory Module
Removal and Replacement Procedures 5.8 External Memory Module Memory Module Spare Part Number Information 1024 MB 373121-001 512 MB 373120-001 256 MB 373119-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Position the notebook with the front panel toward you. 3.
Page 94 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the notebook.) 7. Slide the memory module away from the socket at an angle 2.
Page 95: Keyboard
Removal and Replacement Procedures 5.9 Keyboard Keyboard Spare Part Number Information Belgium 378188-A41 Latin America 378188-161 Brazil 378188-201 Norway 378188-091 Czech Republic 378188-221 Portugal 378188-131 Denmark 378188-081 Russia 378188-251 France 378188-051 Saudi Arabia 378188-171 French Canada 378188-121 Slovakia 378188-231 Germany 378188-041 Slovenia 378188-BA1...
Page 96 Removal and Replacement Procedures 3. Remove the 3 T8M2.0×8.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5–16 Maintenance and Service Guide...
Page 97 Removal and Replacement Procedures 4. Turn the notebook display-side up with the front panel toward you. 5. Open the notebook as far as possible. 6. Slide the 4 keyboard retention tabs forward 1. The tabs are located between the keys, between the keys, between the keys, and between the keys.
Page 98 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 9. Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick cable 4 from the system board.
Page 99: Switch Cover
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch cover 379794-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Lift up the left and right hinge cover sections of the switch cover 1 to detach the cover from the notebook.
Page 100 Removal and Replacement Procedures 5. Disconnect the LED board cable from the system board. Disconnecting the LED Board Cable 6. Remove the switch cover. Reverse the above procedure to install the switch cover. 5–20 Maintenance and Service Guide...
Page 101: Led Board
Removal and Replacement Procedures 5.11 LED Board LED Board Spare Part Number Information LED board (includes LED board cable) 379795-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10).
Page 102: Tpm Security Card
Removal and Replacement Procedures 5.12 TPM Security Card TPM Security Card Spare Part Number Information TPM security card 379807-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10). 4.
Page 103: Fan
Removal and Replacement Procedures 5.13 Fan Fan Spare Part Number Information 378233-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the 2 PM2.0×7.0 screws 2 that secure the fan to the notebook.
Page 104: Heat Sink
Removal and Replacement Procedures 5.14 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the fan (Section 5.13). 4. Loosen the 4 PM2.0×8.0 shoulder screws that secure the heat sink to the notebook.
Page 105 Removal and Replacement Procedures 5. Lift the right side of the heat sink 1 to disengage it from the processor. 6. Slide the heat sink up and to the right 2 to remove it. ✎ Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
Page 106 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Replacing the Thermal Paste Reverse the above procedure to install the heat sink.
Page 107: Processor
Removal and Replacement Procedures 5.15 Processor Processor Spare Part Number Information Processors (include thermal paste) Intel Pentium M 770 (2.13-GHz) 379806-001 Intel Pentium M 760 (2.00-GHz) 379805-001 Intel Pentium M 750 (1.86-GHz) 379804-001 Intel Pentium M 740 (1.73-GHz) 379803-001 Intel Pentium M 730 (1.60-GHz) 379802-001 Intel Celeron-M 730 (1.5-GHz) 379801-001...
Page 108 Removal and Replacement Procedures 5. Use a flat-blade screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click. 6. Lift the processor straight up and remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.
Page 109: Modem Board
Removal and Replacement Procedures 5.16 Modem Board Modem Board Spare Part Number Information Modem board 380774-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the 2 PM2.0×3.0 screws 1 that secure the modem board to the notebook.
Page 110: Internal Memory Module
Removal and Replacement Procedures 5.17 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 373121-001 512 MB 373120-001 256 MB 373119-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 5–30 Maintenance and Service Guide...
Page 111 Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the notebook.) 4. Slide the memory module away from the socket at an angle 2.
Page 112: Touchpad
Removal and Replacement Procedures 5.18 TouchPad TouchPad Spare Part Number Information TouchPad (includes TouchPad cable) 379798-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Press down on the section of the top cover to the left of the metal tab next to the TouchPad 1.
Page 113 Removal and Replacement Procedures 5. Swing the TouchPad up and to the left 1 until it rests on the palm rest. 6. Disconnect the TouchPad cable 2 from the system board. Removing the TouchPad 7. Remove the TouchPad. Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 5–33...
Page 114: Mini Pci Communications Card
Removal and Replacement Procedures 5.19 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g combination WLAN card, for use internationally 373032-002 802.11b/g combination WLAN card, for use Japan 373032-291 802.11b/g combination WLAN card, for use in the United States 373032-001 802.11a/b/g combination WLAN card, for use in Europe, Middle 373900-021...
Page 115 Removal and Replacement Procedures 4. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5.
Page 116: Display Assembly
Removal and Replacement Procedures 5.20 Display Assembly Display Assembly Spare Part Number Information 14.1-inch, SXGA, TFT 379793-001 14.1-inch, XGA, TFT 379792-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Keyboard (Section 5.9) b. Switch cover (Section 5.10) c.
Page 117 Removal and Replacement Procedures 2. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 3. Remove the wireless antenna cables from the Mini PCI compartment and the top cover clips 2 and 3. 4. Disconnect the display cable 4 from the system board. 5.
Page 118 Removal and Replacement Procedures 6. Position the notebook with the rear panel toward you. 7. Remove the 4 T8M2.0×8.0 screws 1 that secure the display assembly to the notebook. 8. Lift the display assembly straight up and remove it 2. Removing the Display Assembly Reverse the above procedure to install the display assembly.
Page 119: Top Cover
Removal and Replacement Procedures 5.21 Top Cover Top Cover Spare Part Number Information Top cover 379796-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Keyboard (Section 5.9) c. Switch cover (Section 5.10) d.
Page 120 Removal and Replacement Procedures 2. Turn the notebook upside down with the front panel toward you. 3. Remove the following: 1 2 rubber screw covers ✎ The rubber screw covers are included in the Miscellaneous Plastics Kit, spare part number 379812-001. 2 10 T8M2.0×8.0 screws 3 2 PM2.0×3.0 screws in the hard drive bay Removing the Top Cover Screws, Part 1...
Page 121 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front panel toward you. 5. Disconnect the Bluetooth board cable from the system board 1. 6. Remove the 2 PM2.0×4.0 screws 2 that secure the top cover to the notebook. Removing the Top Cover Screws, Part 2 Maintenance and Service Guide 5–41...
Page 122 Removal and Replacement Procedures 7. Lift the rear edge of the top cover 1 until it disengages from the left and right sides of the base enclosure. 8. Lift the top cover straight up 2 and remove it. Releasing the Top Cover Reverse the above procedure to install the top cover.
Page 123: Serial Connector Module
Removal and Replacement Procedures 5.22 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector 378227-001 module cable) 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b.
Page 124 Removal and Replacement Procedures 2. Position the notebook with the right side toward you. 3. Disconnect the serial connector module cable 1 from the system board. 4. Remove the 2 HM5.0×11.0 screw locks 2 that secure the serial connector module to the base enclosure. 5.
Page 125: Audio Board
Removal and Replacement Procedures 5.23 Audio Board Audio Board Spare Part Number Information For use with system boards with discrete video memory 385498-001 For use with system boards with UMA video memory 379811-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a.
Page 126 Removal and Replacement Procedures 2. Disconnect the audio board cables from the system board. Disconnecting the Audio Board Cables 5–46 Maintenance and Service Guide...
Page 127 Removal and Replacement Procedures 3. Flex the right side of the base enclosure outward 1 until the USB connectors 2 and audio connectors 3 are clear of the openings in the base enclosure. Releasing the Audio Board Maintenance and Service Guide 5–47...
Page 128 Removal and Replacement Procedures 4. Lift the right side of the audio board 1, then lift the board out of the base enclosure 2. Removing the Audio Board Reverse the above procedure to install the audio board. 5–48 Maintenance and Service Guide...
Page 129: System Board
Removal and Replacement Procedures 5.24 System Board System Board Spare Part Number Information Includes 64 MB of discrete video memory 382909-001 Includes 32 MB of discrete video memory 379790-001 Includes UMA video memory 379791-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 130 Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board 1. 3. Remove the speaker 2. ✎ The speaker is included in the Miscellaneous Plastics Kit, spare part number 379812-001. Removing the Speaker 5–50 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures 4. Position the notebook with the left side toward you. 5. Disconnect the RJ-11 cable 1 from the system board. 6. Remove the RJ-11 connector 2 from the clip in the base enclosure. ✎ The RJ-11 connector and cable is included in the Miscellaneous Cables Kit, spare part number 389013-001.
Page 132 Removal and Replacement Procedures 7. Disconnect the RTC battery cable 1 from the system board. 8. Remove the RTC battery 2 from the clip in the top cover. ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 379812-001. Removing the RTC Battery 9.
Page 133 Removal and Replacement Procedures 10. Remove the 2 HM5.0×11.0 screw locks on each side of the external monitor connector. Removing the System Board Screw Locks Maintenance and Service Guide 5–53...
Page 134 Removal and Replacement Procedures 11. Position the notebook with the front toward you. 12. Disconnect the following cables from the system board: 1 Audio board cables 2 Serial connector cable 3 RTC battery cable 13. Remove the 4 T8M2.0×8.0 screws 4 that secure the system board to the base enclosure.
Page 135 Removal and Replacement Procedures 14. Lift the front edge of the system board 1 until the right/rear corner is clear of the MultiBay II device shield 2. 15. Slide the system board forward 3 and remove it. Removing the System Board Screws and Screw Locks Reverse the above procedures to install the system board.
Page 136: Specifications
Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Metric U.S. Height (varies from front rear) 2.65 to 3.35 cm 1.04 to 1.32 in Width 31.5 cm 12.40 in Depth 25.7 cm 10.12 in Weight Notebook with 14.1-inch display, 2.4 kg 5.29 lb MultiBay II device, and 6-cell...
Page 137 Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 138 Specifications Table 6-2 14.1-inch, SXGA, TFT Display Dimensions Height 28.5 cm 11.2 in Width 21.3 cm 8.4 in Diagonal 35.8 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical7 Pixel resolution Pitch 0.197 ×...
Page 139 Specifications Table 6-3 14.1-inch, XGA, TFT Display Dimensions Height 28.5 cm 11.2 in Width 21.3 cm 8.4 in Diagonal 35.8 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Page 140: Hard Drives
Specifications Table 6-4 Hard Drives 80-GB* 60-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99 g 99 g 99 g 102 g Interface type ATA-5 ATA-5 ATA-5 ATA-5...
Page 141 Specifications Table 6-5 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 11.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 48 Wh Temperature Operating 5°C to 45°C...
Page 142 Specifications Table 6-6 8X DVD-ROM Drive Applicable disk DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in)
Page 143 Specifications Table 6-7 DVD+RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 144 Specifications Table 6-7 DVD+RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer...
Page 145 Specifications Table 6-8 24X DVD/CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 146 Specifications Table 6-8 24X DVD/CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Page 147: System Dma
Specifications Table 6-9 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6–12 Maintenance and Service Guide...
Page 148: System Interrupts
Specifications Table 6-10 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 149 Specifications Table 6-10 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel...
Page 150 Specifications Table 6-11 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 151 Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 152 Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 153: System Memory Map
Specifications Table 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 154: Connector Pin Assignments
Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 155: Universal Serial Bus
Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 156 Connector Pin Assignments Table A-4 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground Maintenance and Service Guide A–3...
Page 157: External Monitor
Connector Pin Assignments Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog A–4 Maintenance and Service Guide...
Page 158 Connector Pin Assignments Table A-6 S-Video-Out 4 56 Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground Table A-7 RJ-45 (Network) Signal Signal Transmit + Unused Transmit –...
Page 159 Connector Pin Assignments Table A-8 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused A–6 Maintenance and Service Guide...
Page 160: Conductor Power Cord Set
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 161: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 162 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 163 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 164: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 379813-001. Maintenance and Service Guide C–1...
Page 165 Screw Listing Table C-1 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.3) Phillips M1.5×4.0 Screw Locations...
Page 166 Screw Listing Table C-1 Phillips 1.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Phillips M1.5×4.0 Screw Locations Maintenance and Service Guide C–3...
Page 167 Screw Listing Table C-1 Phillips 1.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 4.5 mm Where used: One screw that secures the memory module compartment cover to the notebook (screw is secured to the cover by a C clip; documented in Section 5.8) Phillips PM1.5×4.0 Screw Location...
Page 168 Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Head Color Qty. Length Thread Width Black 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the notebook (screw is captured on the hard drive frame by a C clip;...
Page 169 Screw Listing Table C-3 Phillips PM2.5×4.0 Shoulder Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Phillips M2.5×4.0 Shoulder Screw Locations C–6 Maintenance and Service Guide...
Page 170 Screw Listing Table C-4 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the MultiBay II device to the notebook (documented in Section 5.7) Phillips PM2.0×5.0 Screw Location Maintenance and Service Guide C–7...
Page 171 Screw Listing Table C-4 Phillips PM2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the notebook (documented in Section 5.20) Phillips PM2.0×5.0 Screw Location C–8 Maintenance and Service Guide...
Page 172 Screw Listing Table C-5 Torx8 M2.0×8.0 Screw Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the keyboard to the notebook (documented in Section 5.9) Torx 8 M2.0×8.0 Screw Locations Maintenance and Service Guide C–9...
Page 173 Screw Listing Table C-5 Torx8 M2.0×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly to the notebook (documented in Section 5.20) Torx 8 M2.0×8.0 Screw Locations C–10 Maintenance and Service Guide...
Page 174 Screw Listing Table C-5 Torx8 M2.0×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 10 screws that secure the top cover to the notebook (documented in Section 5.21) Torx 8 M2.0×8.0 Screw Locations Maintenance and Service Guide C–11...
Page 175 Screw Listing Table C-5 Torx8 M2.0×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board to the notebook (documented in Section 5.24) Torx 8 M2.0×8.0 Screw Locations C–12 Maintenance and Service Guide...
Page 176 Screw Listing Table C-6 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Silver 2.0 mm 3.0 mm 4.0 mm Where used: 5 screws that secure the LED board to the switch cover (documented in Section 5.11) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide C–13...
Page 177 Screw Listing Table C-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 2.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the notebook in the hard drive bay (documented in Section 5.21) Phillips PM2.0×3.0 Screw Locations...
Page 178 Screw Listing Table C-7 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the notebook (documented in Section 5.16) Phillips M2.0×3.0 Screw Locations Maintenance and Service Guide C–15...
Page 179 Screw Listing Table C-8 Phillips 1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 2.25 mm Where used: One screw that secures the TPM security card to the notebook (documented in Section 5.12) Phillips 1.5×3.0 Screw Locations C–16 Maintenance and Service Guide...
Page 180 Screw Listing Table C-9 Phillips PM2.0×7.0 Screw Head Color Qty. Length Thread Width Silver 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the fan to the notebook (screws are captured on the fan assembly by an O clip; documented in Section 5.13) Phillips PM2.0×7.0 Screw Locations...
Page 181 Screw Listing Table C-10 Phillips PM2.0x8.0 Shoulder Screw Head Color Qty. Length Thread Width Silver 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the notebook (screws are captured on the heat sink by C clips; documented in Section 5.14) Phillips PM2.0x8.0 Shoulder Screw Locations...
Page 182 Screw Listing Table C-11 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the notebook (documented in Section 5.21) Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide C–19...
Page 183 Screw Listing Table C-12 Hex Socket HM5.0×11.0 Screw Lock Head Color Qty. Length Thread Width Silver 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw locks that secure the serial connector module to the notebook (documented in Section 5.22) Hex Socket HM5.0×11.0 Screw Lock Locations C–20 Maintenance and Service Guide...
Page 184 Screw Listing Table C-12 Hex Socket HM5.0×11.0 Screw Lock (Continued) Head Color Qty. Length Thread Width Silver 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw locks that secure the system board to the notebook (documented in Section 5.24) Hex Socket HM5.0×11.0 Screw Lock Locations Maintenance and Service Guide C–21...
Page 185 Index battery pack removal 5–5 AC adapter, spare part spare part numbers 3–9 numbers 3–14 3–15 3–20 3–16 adjustable notebook stand, specifications 6–6 spare part number 3–13 battery release latch 1–21 3–16 Bluetooth board arrow keys 1–15 removal 5–11 audio board spare part number 3–9 removal 5–45 3–16...
Page 186 Index Computer Setup docking connector 1–21 Advanced Menu 2–4 docking device Main Menu 2–2 spare part number 3–13 overview 2–1 3–17 Security Menu 2–3 troubleshooting 2–14 Tools Menu 2–4 docking station, spare part connector pin assignments number 3–13 3–17 audio-in (microphone) A–2 drives, preventing damage 4–3 audio-out (headphone) A–1 DVD+RW/R and CD-RW...
Page 187 Index external monitor port nonfunctioning pointing location 1–13 device 2–25 pin assignments A–4 key 1–15 External MultiBay II, spare front components 1–6 part number 3–13 grounding equipment and keys 1–15 methods 4–6 removal 5–23 hard drive spare part number 3–5 OS loading problems 2–16 3–19 5–23...
Page 188 Index Mini PCI communications card keyboard removal 5–34 removal 5–15 spare part numbers 3–7 spare part numbers 3–3 3–16 3–17 3–17 3–18 5–15 Miscellaneous Cable Kit troubleshooting 2–24 spare part number 3–20 keyboard components 1–12 Miscellaneous Cables Kit 1–14 components 3–11 spare part number 3–11 LED board Miscellaneous Plastics Kit...
Page 189 Index pin assignments A–5 power supply, spare part network, troubleshooting 2–26 numbers 3–14 3–15 3–20 nonfunctioning device, power, troubleshooting 2–8 troubleshooting 2–14 2–23 power/standby button 1–17 notebook feet power/standby light 1–6 1–17 illustrated 3–10 presentation mode button 1–17 locations 5–10 processor notebook specifications 6–1 removal 5–27...
Page 190 Index security cable slot 1–10 spare part number 3–3 serial connector board cable 3–19 5–19 3–11 system board serial connector module removal 5–49 removal 5–43 spare part numbers 3–9 spare part number 3–9 3–19 3–20 5–49 3–18 5–43 system DMA 6–12 serial number 3–1 5–1 system memory map 6–18...
Page 191 Index modem 2–26 network 2–26 nonfunctioning device 2–14 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 Universal Serial Bus (USB) diskette drive, spare part number 3–13 3–16 Universal Serial Bus (USB) port location 1–9 1–11 pin assignments A–2 vents 1–21 video troubleshooting 2–12...

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HP Compaq nc6220 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

5 Removal and Replacement Procedures

6 Specifications

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