Related Manuals for GE Profile PTWN8055MMS
Summary of Contents for GE Profile PTWN8055MMS
- Page 1 GE Appliances Technical Service Guide July 2011 GE Profi le 4.5 DOE cu. ft. Stainless Steel Capacity Washer PTWN8055MMS PTWN8050MWW 31-9211 GE Appliances General Electric Company Louisville, Kentucky 40225...
- Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Appliances Technical Service Guide Copyright © 2011 All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from the General Electric Company.
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Page 3: Table Of Contents
Table of Contents Basic Wash Cycle ................................11 Bearing Housing Assembly .............................38 Circuit Board Connector Locator View ......................16 Clutch Shifter Assembly ............................36 Component Locator Views ............................13 Control Board Assembly ............................17 Control Features ................................6 Control Panel..................................17 Demo Mode ..................................10 Drain Pump ..................................28 Heater ....................................31 High Limit Thermostat ...............................32 Introduction .................................. -
Page 4: Nomenclature
Nomenclature Model Number P T W N 8 0 5 5 M M S Brand Specifi c Color Series P = Profi le MS = Metalic Silver WW = White Confi guration Model Year Designator T = Top Load M = 2011 Product Color W = Washer... -
Page 5: Introduction
Introduction General The GE Profi le Harmony Washer is part of the GE Profi le Clothes Care system utilizing the latest developments in washing technology. The washer does not use the typical agitator found on conventional washers. Instead, the direct drive motor, capable... -
Page 6: Control Features
Control Features Throughout this manual, features and appearances may vary from your model. Power Press to “wake up” the display. If the display is active, press to put the washer into idle mode. NOTE: Pressing POWER does not disconnect the appliance from the power supply. NOTE: If the washer remains idle for 4 minutes after turning the washer off, the water in the tub will drain. - Page 7 – 7 –...
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Page 8: Washer Features
Washer Features MY CYCLE To save a favorite cycle, set the desired NOTE: When using MY CYCLE, wash options settings for wash cycle, soil level, spin speed cannot be modified after the cycle has been and wash temp settings and hold down the started. - Page 9 TIDAL WAVE Wash System TIDAL WAVE Wash is avaiable only during COLORS/NORMAL and Your washer has an innovative washing WHITES/HEAVY DUTY cycles. system which uses rapid spinning motion and an angled spray to pull water through faberic. The TIDAL WAVE Wash system provides a gentler and more thorough cleaning.
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Page 10: Demo Mode
When using liquid detergent, make sure Main Wash Main Wash Liquid Detergent the liquid detergent compartment and Powder Detergent Compartment Compartment insert are in place. For powdered Liquid Fabric detergent, remove both the liquid Softener Compartment detergent compartment and insert. Powdered detergent will not dispense Insert with the liquid detergent compartment... -
Page 11: Basic Wash Cycle
Operation Overview Wash Water Temperature Basic Wash Cycle During the fi ll, the washer monitors and regulates Note: See for identifi cation Component Locator Views wash water temperatures within 5°F (-15°C) of the and location of washer components. target temperature. This accuracy is achieved using After a load is placed in the basket, the user selects a thermistor located in the outer tub. - Page 12 As water passes through the fabric, its natural Cycle Cancellation cleansing action washes away dirt without If the user cancels a cycle by pressing the POWER damaging or tangling the fabric. pad, after 4 minutes the pump will turn on and pump the water out of the tub.
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Page 13: Component Locator Views
Component Locator Views Top View (top cover removed) 304 Stainless Steel Wash Basket Balance Ring Tub Cover Infusor Rear View (back cover removed) Pressure Sensor Hose Suspension Rod Overfl ow Sensor* Wiring Harness Drain Pump Motor * Overfl ow sensor located behind cabinet and near the left side of the drain pump. (Continued Next Page) –... - Page 14 Underside of Top Cover Lid Lock Assembly Bleach Dispenser Assembly Dispenser Drawer Assembly Component Tray (control panel in service position) Control Panel Control Cover Pressure Sensor Noise Filter Water Valve Assembly A/C Input RF Choke – 14 –...
- Page 15 Underside of Washer Clutch ATC Thermistor Motor Hall Sensor Heater Thermostat Drain Pump Heater – 15 –...
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Page 16: Circuit Board Connector Locator View
Circuit Board Connector Locator View Power Board Hall Sensor and Pressure Sensor Overfl ow Sensor Door Lock Motor Ground Water Valve Display/Logic Connection 1 Red LED* Heater Relay L Heater Relay N Drain Pump and Clutch Motor Display/Logic Connection 2 * Red LED indicates that the power board is powered and awake. -
Page 17: Control Board Assembly
Washer Components WARNING: Sharp edges may be exposed when Control Board Assembly servicing the washer. Use caution to avoid injury. Wear Kevlar gloves or equivalent protection. The control board assembly consists of the power board and the display/logic board. Both are attached to the control panel as one unit. -
Page 18: Water Valve
6. Disconnect the wiring from the power board . Water Valve 7. Remove the 10 Phillips-head screws that attach The water valve consists of a valve body and 5 the control board assembly to the control panel. solenoid coils. It is only available as a complete Remove the assembly. -
Page 19: Water Distribution System
3. Note the placement of the wiring, and then Water Distribution System disconnect the wire harnesses from each coil. The water distribution system consists of a multi- 4. Remove the 2 outlet hoses from the valve function water valve, dispenser inlet, dispenser, and assembly. -
Page 20: Pressure Sensor
4. Lift the dispenser from the component tray. Pressure Sensor 5. Remove the 2 Phillips-head screws that attach The pressure sensor is connected by a clear the dispenser inlet to the dispenser. pressure hose to an air reservoir near the bottom of the outer tub and operates by a frequency (kHz) signal to the power board. -
Page 21: Noise Filter
Noise Filter RF Choke The noise fi lter helps to block out line noise that The RF choke consists of a donut shaped ferrite could adversely affect the washer control system. core that helps to prevent electrical interference to nearby electronic devices. To remove the fi... -
Page 22: Top Cover
4. Roll up the plastic cover that protects the top Top Cover cover wire harness connectors. To remove the top cover: 1. Remove the 4 Phillips-head screws (2 on each side) that hold the back cover in place. Remove the back cover. Plastic Cover Note: When installing the top cover, make sure to roll down the plastic cover that protects the main... - Page 23 Note: The front of the washer top is held to the Service Position cabinet with 2 release clips. The back of the washer top has 2 brackets, each inserted into a hinge The top cover can be placed in a service position to plate attached to the cabinet.
- Page 24 5. Wedge the 1/4-in. fl at blade screwdriver behind the hinge pin to hold the spring and pin in the left position. To remove the lid assembly: 6. Using the pliers, grasp the hinge pin to the right 1. Close the lid. Then tape the right side of the lid to of the retainer clip.
- Page 25 9. With the hinge pin positioned completely to the To replace the lid: left, lift left side of the lid to clear the pin. (When 1. Place the lid in the open position, and then insert clear, release the needle nose pliers and the the right side hinge pin into the bushing in the spring loaded hinge pin will snap to extended top cover.
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Page 26: Lid Lock Assembly
To remove the lid lock assembly: Lid Lock Assembly 1. Place the control panel in the service position. The lid lock assembly is secured to the underside (See Control Panel of the washer top with 2 Phillips-head screws. The assembly includes the interconnect cable and plug. 2. -
Page 27: Wash Basket
4. Using a socket or Phillips-head screwdriver, Wash Basket remove the 10-mm hex-head screw that holds the infusor in place (turn screw counterclockwise Caution: If the basket is not free to rotate, damage to remove). to the clutch coupler can occur. Ensure that the washer is in the spin mode before removing the Note: The 10-mm screw has a serrated lock washer wash basket. -
Page 28: Drain Pump
3. Remove the thin plastic cover over the drain Drain Pump pump by pulling down on the ends to clear the 2 tabs. • The drain pump consists of a 120 VAC, 60-Hz, motor, impeller, and impeller housing. • The pump is capable of pumping to a stand-pipe height of 8 ft. -
Page 29: Overfl Ow Sensor
3. Remove the thin plastic cover over the drain 7. Remove the 2 Phillips-head screws that hold the pump. (See To clean the impeller and impeller drain pump to the mounting plate. Remove the housing, this section.) drain pump. 4. Remove the drain hoses from the pump: Note: The drain hoses are diffi... -
Page 30: Thermistor/Atc Control (Auto Temp)
The overfl ow sensor is located near the left side Thermistor/ATC Control (Auto Temp) of the drain pump and is inserted into a recess in the washer fl oor. Two wires are connected to the • The ATC control uses a water temperature overfl... -
Page 31: Heater
To remove the thermistor: Heater 1. Disconnect power to the machine. • The heating element is used only on the SANITIZE cycle. 2. Remove the back cover. (See , step 1.) Top Cover • The power board regulates the heating 3. -
Page 32: High Limit Thermostat
3. Loosen the 10-mm hex nut until fl ush with the High Limit Thermostat end of the stud. • The outer tub is protected from over heating 4. Push inward on the 10-mm hex nut to relax the from the heating element by a high limit rubber gasket. -
Page 33: Outer Tub And Suspension Assembly
3. Disconnect the red wire (white connector) from Outer Tub and Suspension Assembly the high limit. The wash basket, outer tub, and motor are 4. Remove the 4 Phillips-head screws that attach suspended by 4 rod and spring assemblies. The rod the thermostat to the outer tub. -
Page 34: Motor Assembly
3. Lift the outer tub up and disengage the The washer motor has an approximate resistance value of 5 to 15 between any 2 of the 3 wires: suspension rod assembly from the slot in each corner of the outer tub. Blue to red - 5 to 15 ... - Page 35 Hall Sensor To remove the rotor and stator: • The Hall effect sensor measures the motor rpm. WARNING: The rotor is not grounded. Unplug the washer before servicing to avoid electrical shock. • Four wires connect the Hall sensor to the power board at the 6-pin dark blue connector.
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Page 36: Clutch Shifter Assembly
Caution: The stator connector and Hall sensor Clutch Shifter Assembly connector are very fragile, handle with care. The clutch assembly locks or unlocks the basket 4. Disconnect the wiring harnesses from the stator and infusor together, depending on the wash cycle and the Hall sensor. - Page 37 Clutch Operation To diagnose the clutch motor: • The clutch locks and unlocks the basket by • Power board location WH6 supplies 120 VAC to engaging teeth on the inside of the rotor with the clutch motor through the brown and white teeth on the clutch coupler.
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Page 38: Bearing Housing Assembly
To remove the clutch shifter assembly: Bearing Housing Assembly 1. Remove the rotor. (See Motor Assembly. To remove the bearing housing assembly: 2. Remove the three Phillips-head screws from the 1. Remove the motor assembly and clutch shifter clutch coupler plate. assembly. -
Page 39: Service Test Mode
Troubleshooting Service Test Mode The washer control has a service test mode that can be utilized by the service technician to test critical components and to access error codes. This service test mode will help the service technician to quickly identify failed or improperly operating washer components. - Page 40 Test Mode Test Description Inlet Valve and Pressure Press start to initiate test. Each time start is pressed a Sensor Check different valve is energized and a different corresponding letter is displayed. A : Cold valve is energized. B : Hot valve is energized. C : Jet spray valve is energized.
- Page 41 Error Codes No error codes Over fl ow error Lid switch error. (Lid opened during run state, RPM>= 40RPM) Thermistor error. (ATC thermistor) Inlet valve failure Pump failure Clutch error Pressure sensor failure Lid switch failure. (lid opened during run state, RPM < 40RPM) EEprom error Motor not rotating properly No E11 error code...
- Page 42 Problem Possible Cause What To Do Washer won’t Control panel is asleep • This is normal. Press POWER. operate Washer is unplugged • Make sure cord is plugged securely into a working outlet. Water supply is turned off • Turn both hot and cold faucets fully on. Controls are not set properly •...
- Page 43 Problem Possible Cause What To Do Water leaks every load Hoses not installed correctly • Check all fill and drain hose connections to ensure that they are tight and secure. Water leaks Oversudsing of detergent • Oversudsing may create leaks, and may be caused by the type and amount of detergent used.
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Page 44: Normal Operating Sounds
Problem Possible Cause What To Do The display shows: Lid lock switch error • Make sure that the lid is closed and press the START/PAUSE button. The washer will not spin unless the lid is locked (LID LOCKED will appear in the display). •... -
Page 45: Wiring Diagram
Wiring Diagram – 45 –... -
Page 46: Warranty
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service.