HP ProLiant DL320e Gen8 User Manual
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HP ProLiant DL320e Gen8 User Manual

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HP ProLiant DL320e Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced
IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 682822-002
October 2013
Edition: 2
Table of Contents
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Summary of Contents for HP ProLiant DL320e Gen8

  • Page 1: User Guide

    This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ......................7 Rear panel components ..........................8 Rear panel LEDs and buttons ......................8 System board components .......................... 9 DIMM slot locations ........................10 PCIe riser board slot definitions ....................... 10 System maintenance switch ......................
  • Page 4 Expansion board options .......................... 47 Dedicated iLO management port option ..................... 48 Enabling the dedicated iLO management port ................... 50 HP Trusted Platform Module option ......................50 Installing the Trusted Platform Module board ..................51 Retaining the recovery key/password ....................52 Enabling the Trusted Platform Module ....................
  • Page 5 HP 350 W 1U Factory Integrated Power Supply ................78 HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) .............. 79 HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ........... 79 Hot-plug power supply calculations ....................80 Support and other resources ......................

  • Page 6: Component Identification

    Component identification Front panel components • Four-bay LFF drive model Item Description Optical drive Serial label pull tab USB connectors LFF drives • Eight-bay SFF drive model Item Description Optical drive USB connectors Serial label pull tab SFF drives Component identification 6...

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present*...

  • Page 8: Rear Panel Components

    Rear panel components Item Description Slot 2 PCIe x16 (16, 8, 4, 1)* Slot 1 PCIe x8 (4, 1)* Power supply 1 Power supply 2 Dedicated iLO management port (optional) UID LED button Serial connector Video connector USB connectors NIC 1/shared iLO management connector NIC connector 2 * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 10)."...

  • Page 9: System Board Components

    Blue = Identification is activated Flashing blue = System is being managed remotely Off = Identification is deactivated Power supply LED Green = Normal (for hot-plug HP CS Off = One or more of the following conditions power supplies exists: only) •...

  • Page 10: Dimm Slot Locations

    Item Description Fan connector 2 Discovery service connector Fan connector 1 24-pin power supply connector 26-pin RPS connector Processor socket DIMM slots TPM connector Dedicated iLO module connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 10)."...

  • Page 11: System Maintenance Switch

    Microsoft® recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive again. For additional information, see the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Component identification 11...

  • Page 12: System Board Led Definitions

    System board LED definitions Item Description Status Initialization failure Yellow = System initialization failure Off = Normal Power supply 1 failure Red = Power supply failure Off = Normal Power supply 2 failure Red = Power supply failure Off = Normal Auxiliary power Green = Standby power indicator Off = Standby power invalid...

  • Page 13: Hot-Plug Drive Led Definitions

    • Eight-bay SFF drive model Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove...

  • Page 14: Fbwc Module Led Definitions

    FBWC module LED definitions The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered.

  • Page 15: Fan Locations

    Fan locations Component identification 15...

  • Page 16: Operations

    Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 17: Remove The Server From The Rack

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 18: Remove The Security Bezel (Optional)

    If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack. To remove the server from an HP, Compaq-branded, Telco, or third-party rack: Power down the server (on page 16).

  • Page 19: Install The Access Panel

    Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 16). Remove the server from the rack (on page 17). Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the access panel.

  • Page 20: Install The Air Baffle

    Remove the air baffle. Install the air baffle Place the air baffle on top of the server. Install the access panel (on page 19). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...

  • Page 21: Install The Pci Riser Cage

    Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 16). Remove the server from the rack (on page 17). Remove the access panel (on page 18).
  • Page 22 Tighten the PCI riser cage thumbscrews. Install the access panel (on page 19). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 27). Power up the server (on page 16). Operations 22...

  • Page 23: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP Intelligent Series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 24: Space And Airflow Requirements

    HP servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 25: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 26: Rack Warnings

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 27: Identifying The Contents Of The Server Shipping Carton

    If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. Use the following information when connecting peripheral cables and power cords to the server.
  • Page 28 RJ-45 connectors. Connect the power cord to the rear of the server. When using a hot-plug HP CS power supply, use the strain relief clip from the server hardware kit to secure the power cord.

  • Page 29: Powering On And Selecting Boot Options

    Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/support/rbsu). Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

  • Page 30: Registering The Server

    Remote deployment installation—To deploy an operating system remotely, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 31: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 32: Drive Installation Guidelines

    Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering"...

  • Page 33: Installing A Hot-Plug Drive

    Install the drive in the carrier. Install the drive. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 16). Installing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 34: Mini-Sas Cable Option

    Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 13). Mini-SAS cable option To connect the cable option: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source.
  • Page 35 Connect the Mini-SAS cable to the storage controller. Install the storage controller ("Installing a storage controller" on page 37). Route the Mini-SAS cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane: Full-height controller connection Hardware options installation 35...
  • Page 36 Low-profile controller connection Secure the excess length of the Mini-SAS cable in the cable clip. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 54)." Install the access panel (on page 19). Do one of the following: Slide the server into the rack.

  • Page 37: Controller Options

    Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).

  • Page 38: Installing The Fbwc Module And Capacitor Pack

    Connect each power cord to the power source. Power up the server (on page 16). For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
  • Page 39 Remove the server from the rack (on page 17). Remove the access panel (on page 18). Remove the PCI riser cage (on page 20). CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage. Avoid excessive force and use caution to avoid damage to these connectors.

  • Page 40: Optical Drive Option

    Press the opposite end of the capacitor pack in the holder. Install the access panel (on page 19). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...
  • Page 41 Remove the optical drive blank. Retain the blank for future use. Remove the access panel (on page 18). If you are installing the optical drive in an LFF drive model, do the following: Thread the optical drive cable through the optical drive bay. Connect the cable to the optical drive.
  • Page 42 Four-bay LFF drive model Eight-bay SFF drive model If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. Connect the optical drive cable: Route the optical drive cable through the cable clip on the front chassis. Route the optical drive cable along the side of the system board, and then connect the cable to the system board.

  • Page 43: Memory Options

    — Four-bay LFF drive model — Eight-bay SFF drive model Install the access panel (on page 19). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 27). Connect each power cord to the server.

  • Page 44: Hp Smartmemory

    HP Active Health and manageability software. Certain performance features are unique with HP SmartMemory. The industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s, or 25% greater bandwidth.

  • Page 45: Single-Rank And Dual-Rank Dimms

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

  • Page 46: Installing A Dimm

    Populate the DIMM slots in this sequence: 3-A, 1-B, 4-C, 2-D. Use HP-qualified UDIMMs. For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). Installing a DIMM Power down the server (on page 16).

  • Page 47: Expansion Board Options

    Install the DIMM. Install the air baffle (on page 20). Install the access panel (on page 19). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 27). Connect each power cord to the server.

  • Page 48: Dedicated Ilo Management Port Option

    Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Install the expansion board. Install the PCI riser cage (on page 21). IMPORTANT: The server does not power up if the PCI riser cage is not seated properly. Connect all necessary internal and external cables to the expansion board.
  • Page 49 Extend the server from the rack (on page 16). Remove the server from the rack (on page 17). Remove the access panel (on page 18). Using a flat screwdriver, toggle the knockout to loosen it, and then pull it out of the chassis. Install the dedicated iLO management module.

  • Page 50: Enabling The Dedicated Ilo Management Port

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...

  • Page 51: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 52: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the access panel (on page 19). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...
  • Page 53 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 54: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 55 • Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 700-mm Mini-SAS cable for non-hot-plug drive configuration • Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item Description Power cable...

  • Page 56: Four-Bay Lff Hot-Plug Drive Cage Cabling

    Four-bay LFF hot-plug drive cage cabling • Mini-SAS cable connected to the system board Item Description Power cable 560-mm Mini-SAS cable • Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 890-mm Mini-SAS cable Cabling 56...

  • Page 57: Eight-Bay Sff Hot-Plug Drive Cage Cabling

    • Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable 890-mm Mini-SAS cable Eight-bay SFF hot-plug drive cage cabling • Mini-SAS cables connected to a storage controller in the full-height expansion slot Item Description 560-mm Mini-SAS cable...

  • Page 58: Optical Drive Cabling

    Item Description Power cable Capacitor pack cable Optical drive cabling • LFF drive cage model Item Description Optical drive power cable Optical drive SATA cable • SFF drive cage model Cabling 58...

  • Page 59: Power Supply Cabling

    Item Description Optical drive power cable Optical drive SATA cable Power supply cabling Nonredundant power supply cabling Item Description 24-pin power supply cable 4-pin power supply cable Cabling 59...

  • Page 60: Redundant Power Supply Cabling

    Redundant power supply cabling Item Description 24-pin power supply cable 26-pin RPS cable 4-pin power supply cable CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down when it detects mismatched power supplies.

  • Page 61: Software And Configuration Utilities

    HP iLO The iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 62: Active Health System

    All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 65) is also available in HP iLO with no operating system software, drivers, or agents.

  • Page 63: Intelligent Provisioning

    The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 64: Hp Insight Diagnostics

    For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

  • Page 65: Hp Insight Remote Support Software

    HP external storage. SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

  • Page 66: Hp Rom-Based Setup Utility

    Management Port, VC Ethernet and Fibre Channel modules, and 3Gb/6Gb SAS BL Switch interconnects on HP ProLiant servers For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). HP ROM-Based Setup Utility...

  • Page 67: Auto-Configuration Process

    To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Boot options Near the end of the boot process, the boot options screen is displayed.

  • Page 68: Re-Entering The Server Serial Number And Product Id

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 69: Rompaq Utility

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 70: Redundant Rom Support

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 71: Version Control

    Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim).

  • Page 72: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 73: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 74 IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 75: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 75...

  • Page 76: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 76...

  • Page 77: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 78: Specifications

    HP 350 W 1U Factory Integrated Power Supply • HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) • HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) HP 350 W 1U Factory Integrated Power Supply Specification Value —...

  • Page 79: Hp 460 W Cs Gold Hot-Plug Power Supply (92% Efficiency)

    400 W at 100 V to 120 V AC Maximum peak power input 400 W at 200 V to 240 V AC input HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value — Input requirements 100 V AC–240 V AC Rated input voltage 50 Hz–60 Hz...

  • Page 80: Hot-Plug Power Supply Calculations

    460 W at 200 V to 240 V AC output Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor). Specifications 80...

  • Page 81: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 82 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 83 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 84 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 85 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 86 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 87 Support and other resources 87...
  • Page 88 Support and other resources 88...

  • Page 89: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery baseboard management controller BSMI Bureau of Standards, Metrology and Inspection Conformité Européenne (European Conformity) Canadian Standards Association Customer Self Repair double data rate electromagnetic interference FBWC flash-backed write cache Acronyms and abbreviations 89...
  • Page 90 Federal Communications Commission HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization...
  • Page 91 PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack radio frequency radio frequency interference redundant power supply serial attached SCSI SATA serial ATA Secure Digital small form factor...
  • Page 92 HP Service Pack for ProLiant HP Smart Storage Administrator TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 92...

  • Page 93: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 94: Index

    FBWC capacitor pack 38 Change Control 71 FBWC module 38 components, identification 6 FBWC module LEDs 14 configuration of system 61 Federal Communications Commission (FCC) connectors 6 notice 75 contacting HP 81 firmware 70 controller 37 front panel components 6 Index 94...
  • Page 95 23 HP Insight Remote Support software 65 Option ROM Configuration for Arrays (ORCA) 61, HP Service Pack for ProLiant 61, 64, 65 HP Smart Update Manager overview 61, 65 options installation 23, 27, 31 HP SSA (HP Smart Storage Administrator) 61, 68...
  • Page 96 61, 65 security bezel 31 security bezel, removing 18 serial number 68 warnings 25, 26 series number 75 website, HP 81 server features and options 31 Server mode 61 server setup 23, 70 shipping carton contents 27 site requirements 24...

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