Related Manuals for Motorola DCT 5100 HD
Summary of Contents for Motorola DCT 5100 HD
- Page 1 Seaside TV DCT 5100 HD Wiring Instructions Additional Information Digital Cable Box USER MANUAL...
- Page 2 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Graphical Symbols and supplemental warning marking locations on bottom of terminal. WARNING TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
- Page 3 I M P O R T A N T S A F E T Y I N S T R U C T I O N S Read instructions All the safety and operating instructions should be read before the digital cable box is operated. Retain instructions The safety and operating instructions should be retained for future reference.
- Page 4 Seaside Communications for replacement. Safety check Upon completion of any service to this digital cable box, ask the Seaside service technician to perform safety checks to determine that the product is in proper operational condition.
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Page 5: Table Of Contents
Section 2 Overview Front Panel......................................2-1 Rear Panel ......................................2-3 RF Bypass Switch Option................................2-4 Remote Controls....................................2-5 Seaside Remote Control .................................2-5 Installing Batteries in the Remote Control..........................2-7 Section 3 Installation Installing the DCT5100 ..................................3-1 Standard Cabling Diagram ................................3-2 RF Bypass Switch Cabling Diagrams.............................3-3 Audio/Video Cabling Diagrams...............................3-4... - Page 6 Contents Boot Cycle ...................................... 3-14 Boot Cycle Error Codes................................ 3-15 Operational Check ..................................3-17 Section 4 Diagnostics Accessing Diagnostics..................................4-1 d01 General Status................................... 4-3 Error Codes....................................4-4 Connected State ..................................4-4 PLATFORM ID..................................4-4 FAMILY ID ....................................4-4 MODEL ID....................................4-4 REMOD CHANNEL ..................................
- Page 7 Contents UNIT ADDRESS..................................4-15 NETWORK ADDRESS................................4-15 OOB MULTICAST 16 ADDRESS ............................4-16 MULTICAST 16 ADDRESS ..............................4-16 MAC ADDRESS ..................................4-16 d06 Current Channel Status ................................4-17 TYPE......................................4-18 AUTHORIZATION Reason Code............................4-19 PICTURE CARRIER or In-Band Frequency .........................4-19 AUTHORIZED ..................................4-19 PURCHASABLE ..................................4-20 PREVIEW ....................................4-20 MPEG VIDEO LOCK................................4-20 MPEG AUDIO LOCK ................................4-21 PCR LOCK ....................................4-21 d07 RF MODEM (Upstream)................................4-22...
- Page 8 Contents BACKGROUND OPACITY............................. 4-32 SERVICE SELECTION ..............................4-33 SETTINGS..................................4-33 ASPECT RATIO Mode ................................4-33 d13 INTERACTIVE INFO ................................4-34 IP ADDRESS ..................................4-34 UPM ......................................4-35 UPSTREAM ID..................................4-35 DOWNSTREAM ID ................................. 4-35 STATE..................................... 4-35 MAC ABORT COUNTER................................ 4-36 SOCKET PORT STATE................................
- Page 9 Contents Figures Figure 1-1 DCT5100 set-top terminal.............................1-2 Figure 2-1 Front panel..................................2-1 Figure 2-2 DCT5100 rear panel...............................2-3 Figure 2-3 RF Bypass switch option .............................2-4 Figure 2-4 DRC 400 remote control ...............................2-5 Figure 3-1 Standard VCR cabling..............................3-2 Figure 3-2 RF Bypass switch................................3-3 Figure 3-3 Audio system cabling ..............................3-5 Figure 3-4 Video System Cabling..............................3-6 Figure 3-5 HDTV Cabling ................................3-7...
- Page 10 Contents Tables Table 2-1 Front panel..................................2-2 Table 2-2 Rear panel ..................................2-3 Table 2-3 Remote control keys ..............................2-5 Table 3-1 LED displays OOB frequencies ..........................3-14 Table 3-2 Error codes at boot cycle startup..........................3-15 Table 3-3 Operational check ................................ 3-17 Table 4-1 Main menu - OSD................................
- Page 11 Contents Table 4-32 Object STATUS ................................4-26 Table 4-33 MEMORY CONFIGURATION - OSD ...........................4-27 Table 4-34 INTERFACE STATUS ..............................4-29 Table 4-35 USER SETTING STATUS – OSD ..........................4-30 Table 4-36 INTERACTIVE INFO - OSD ............................4-34 DCT5100 Installation Manual...
- Page 12 Section 1 Introduction The Motorola DCT5100 High Definition Cable Receiver for Seaside digital cable, and high definition (HD) programming. The DCT5100 offers the following standard features: • Interactive digital cable receiver - enables both standard and HDTV programming • Integrated high definition decoder with YPbPr component video output •...
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Page 13: Introduction
Introduction Figure 1-1 illustrates front and rear views of the DCT5100: Figure 1-1 DCT5100 set-top terminal Standard Features The Motorola DCT5100 offers the following standard features: Two tuners up to 860 MHz ITU standard 64/256 QAM/FEC/enhanced adaptive equalizer Clear analog channel processor with BTSC decoder MPEG-2 high level video processor ... -
Page 14: Optional Features
Introduction S/PDIF-Dolby AC-3 output (optical) Dolby Digital audio interface RF and baseband (video and L/R audio) output ports Infra-Red (IR) blaster port Switched accessory outlet Messaging capabilities Digital diagnostics 32-bit graphics Analog/digital video scaling (picture in graphics) 2-D/3-D graphics support in hardware Macrovision copy protection 4 digit, 7 segment LED display Full feature access from front panel... -
Page 15: Using This Manual
Introduction Using This Manual This manual provides instructions to install and configure a DCT5100: Section 1 Introduction provides a product description, a list of related documentation, the technical helpline telephone number, and the repair/return procedure. Section 2 Overview describes the DCT5100 terminal and provides an overview of its use. This section also identifies the front-panel displays and switches and describes the rear-panel features. -
Page 16: If You Need Help
Introduction If You Need Help If you need assistance while working with the DCT5100, contact Seaside Communications: 539-6250 DCT5100 Installation Manual... -
Page 17: Overview
Section 2 Overview The DCT5100 is adaptable to various software platforms. It supports existing entertainment, analog, on-demand, and digital broadcast interactive services. The DCT5100 provides high definition video output. The DCT5100 includes two 6 MHz tuners with analog AMS-VSB, digital MPEG-2, it also supports a variety of consumer electronic interfaces including S-Video, SPDIF (AC-3 Electrical and Optical). -
Page 18: Table 2-1 Front Panel
Overview Table 2-1 describes the front-panel controls and LEDs: Table 2-1 Front panel DESCRIPTION Displays the channel number or time of day. There are four indicator lights on the LED screen: • MSGS. — the DCT5100 has received messages for you to read • ON — the DCT5100 is powered on •... -
Page 19: Rear Panel
Overview Rear Panel Figure 2-2 illustrates the rear panel of the DCT5100, which contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data interface connectors. Figure 2-2 DCT5100 rear panel 14 15 DESCRIPTION TO TV/VCR This coaxial output connector is used to connect the DCT5100 to a TV or VCR operating on channel 3 or 4. -
Page 20: Rf Bypass Switch Option
Overview RF Bypass Switch Option The RF Bypass switch option supports modulated/baseband video and audio outputs for a variety of configurations that enable you to meet the needs of individual subscribers. The RF Bypass causes the cable signal to pass the DCT5100 and go directly to a TV or VCR. Figure 2-3 illustrates the RF Bypass switch option: Figure 2-3 RF Bypass switch option... -
Page 21: Remote Controls
Overview Remote Controls The basic DCT5100 uses the DRC 400 remote control. If your system offers an optional Interactive Program Guide (IPG), you may need a different remote control. Before using the DCT5100, refer to the remote control user instructions to program the remote control. DRC 400 Remote Control Figure 2-4 illustrates the DRC 400: Figure 2-4... - Page 22 Overview Item Description Moves the cursor around the program guide and menu screens. OK/SELECT Selects menu options such as pay-per-view events or tuning programs from the program guide. (The OK key performs the same functions.) GUIDE Displays the program guide. VOLUME + or Increases or decreases the volume of the currently selected device.
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Page 23: Installing Batteries In The Remote Control
Overview Installing Batteries in the Remote Control Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery access is located on the back of the remote control. To install batteries in an DRC 400: Press the battery-compartment cover and slide off. Insert two new batteries in the direction indicated on the inside of the battery compartment. -
Page 24: Installation
Section 3 Installation This section provides instructions for cabling the DCT5100 and checking its operation. The cabling diagrams assist you with the installation. Before you begin, review the installation instructions, gather the required items, and complete the tasks listed below: Determine if the subscriber’s system requirements include an RF Bypass module. -
Page 25: Standard Cabling Diagram
Installation Standard Cabling Diagram Standard cabling for cable service is connecting the DCT5100 to a VCR. Figure 3-1 illustrates the basic RF cabling diagram that enables you to record on your VCR the currently tuned channel. When a VCR is not present, connect the coax cable from the DCT5100 directly to the CABLE IN connector on the TV. -
Page 26: Rf Bypass Switch Cabling Diagrams
Installation RF Bypass Switch Cabling Diagrams The RF Bypass switch enables the cable signal to pass directly to a cable-ready TV, bypassing the DCT5100. The bypass mode is automatically initiated under one of three conditions: when the DCT5100 loses power, when it is turned off from the front panel, or when the user manually activates the switch by pressing the A/B key. -
Page 27: Audio/Video Cabling Diagrams
Installation Audio/Video Cabling Diagrams The DCT5100 is capable of delivering Dolby AC-3 audio to a Dolby Digital stereo receiver using the SPDIF RCA connector. When connecting to a receiver, you can use the left/right RCA baseband audio outputs or the SPDIF RCA connection. The connections you use will depend on the capabilities of the audio receiver. -
Page 28: Figure 3-3 Audio System Cabling
Installation The VCR and TV receive their audio/video signals from the currently selected input device on the digital receiver. This is important when the subscriber has another audio/video device such as a DVD player, a secondary VCR, a CD player, or other electronic component. It is recommended that you connect the TV to the monitor output so On-Screen menus associated with the receiver can be displayed. -
Page 29: Figure 3-4 Video System Cabling
Installation Figure 3-4 illustrates how to connect video outputs of the DCT5100: Figure 3-4 Video System Cabling DCT 5100 AUDIO IN VIDEO SPDIF ETHERNET HPNA IEEE 1394 TV/VCR SWITCHED S-VIDEO 105-125V CABLE Pass Card 60Hz CONVENIENCE 4A MAX OUTLET AUDIO OPTICAL 500W MAX SPDIF... -
Page 30: Figure 3-5 Hdtv Cabling
Installation Figure 3-5 illustrates Component Cabling for High-Definition TV: Figure 3-5 HDTV Cabling DIGITAL CABLE BOX AUDIO IN VIDEO SPDIF SWITCHED S-VIDEO 105/125V TV/VCR 60Hz 4A MAX CABLE CONVENIENCE AUDIO 500W MAX OPTICAL OUTLET SPDIF HDTV Video 1 Video 2 Video 3 DVI IN S-Video... - Page 31 Installation Figure 3-5 illustrates DVI Cabling for High-Definition TV: Figure 3-5 HDTV Cabling DIGITAL CABLE BOX AUDIO IN VIDEO SPDIF SWITCHED S-VIDEO 105/125V TV/VCR 60Hz 4A MAX CABLE CONVENIENCE AUDIO 500W MAX OPTICAL OUTLET SPDIF HDTV Video 1 Video 2 Video 3 DVI IN S-Video...
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Page 32: Figure 3-7 Audio With Stereo Last
Installation The audio/video configuration illustrated enables digital stereo recording, including Dolby Surround sound. Use only one set of RCA input connectors on the stereo. Figure 3-7 shows the audio/video connections with a stereo at the end of the chain: Figure 3-7 Audio with stereo last CD player... -
Page 33: Ir Blaster Transmitter
3-10 Installation IR Blaster Transmitter The optional IR Blaster provides control of the subscriber’s VCR from the DCT5100. It consists of a low-power infrared transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear plastic holder that has a pad of adhesive tape that enables you to install the IR Blaster near the VCR IR receiver. -
Page 34: Installing The Ir Blaster
Installation 3-11 Installing the IR Blaster To install the IR Blaster: Fit the transmitter into the mounting bracket (refer to Figure 3-8). Plug the mini-pin connector into the jack on the rear panel of the DCT5100 rear panel as illustrated in Figure 3-9: Figure 3-9 IR Blaster installed DCT 5100... -
Page 35: Data Devices
3-12 Installation Rear Panel Connections The DCT5100 rear panel includes many ports not supported by Seaside Communications, these include: USB, Ethernet, TV Pass Card, IEEE 1394. Figure 3-10 Data Devices – Rear Panel DCT 5100 AUDIO IN VIDEO SPDIF ETHERNET... - Page 36 Installation 3-13 Front Panel Connections The DCT5100 front panel includes many optional connections not supported by Seaside Communications, these include: USB and Smart Card. INFO M SGS . MENU GUIDE SMART CARD MUTE POW ER SELECT VIDEO IN L AUDIO I N R...
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Page 37: Boot Cycle
3-14 Installation Boot Cycle After connecting the proper cabling to the DCT5100, plug the power cord into the DCT5100 and electrical wall outlet. Begin performing the boot cycle procedure: The LED displays HUNT and then FR 1. The DCT5100 begins searching for the headend Out of Band (OOB) frequency carrier. If the OOB frequency is not set to 75.25 MHz, the LED flashes FR 1 and then flashes FR 2. -
Page 38: Boot Cycle Error Codes
Installation 3-15 When multiple OOB frequencies are used, the DCT5100 pauses 40 seconds on each valid frequency. The LED displays dl and a progress indicator, which identifies a software object download. The progress indicator, or crawling ant, moves one position around the dl display for each segment of download received. - Page 39 3-16 Installation Error i r c i t p i t c Code Eb 09 Check failed Reset within two minutes of a complete No action required software object download because DCT5100 repeats software object download process Eb 10 SUDB recreation After plugging the DCT5100 into an None electrical outlet to begin the boot cycle...
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Page 40: Operational Check
Installation 3-17 Operational Check The operational check tests the communication link between the remote control and the DCT5100. Table 3-3 lists the operational check procedures: Table 3-3 Operational check Feature Testing Procedure Power on Press to turn on the DCT5100. POWER Tune to the output channel of the DCT5100 (channel 3 or 4). -
Page 41: Diagnostics
Section 4 Diagnostics This section describes the diagnostics designed to confirm proper installation of the DCT5100. They include checking error states, signal integrity, and provisions to identify the DCT5100 on the network and verify communications with the headend. The diagnostic information is displayed on the front-panel LEDs and the On-Screen Display (OSD). -
Page 42: D01 General Status
Diagnostics Table 4-1 illustrates the OSD of the diagnostic main menu. Note, d13 INTERACTIVE INFO will only be displayed when Thin Client is running in the DCT5100. Table 4-1 Main menu - OSD DIAGNOSTICS GENERAL STATUS PURCHASE STATUS OOB STATUS IN BAND STATUS UNIT ADDRESS CURRENT CHANNEL STATUS... -
Page 43: Figure 4-2 General Status - Led
Diagnostics d01 General Status The GENERAL STATUS diagnostic provides system status information that displays on the OSD and LED. The information is updated each time the diagnostic is accessed. Table 4-2 illustrates the GENERAL STATUS OSD: Table 4-2 GENERAL STATUS - OSD GENERAL STATUS ERROR: E 00... -
Page 44: Error Codes
Diagnostics Error Codes Error codes are displayed on the LED when an error occurs. If multiple errors occur, the last recorded error is displayed. Errors displayed on the LED begin with EP (base platform or Thin Client) Error codes ranging from 00 to 17 to remain consistent with digital set-tops prior to the DCT5100. -
Page 45: Remod Channel
Diagnostics REMOD CHANNEL The REMOD CHANNEL number can be either 3 or 4 (USA systems). The output port configuration displays the configuration of the DCT5100 output or re-modulated (remod) port. The output port/remod port is the interface from the DCT5100 to the subscriber’s television set. SETTOP TIME The SETTOP TIME is current OOB set-top time displayed in Global Positioning System (GPS) seconds from Jan 6, 1980. -
Page 46: Unsent Purchases
Diagnostics Unsent Purchases The UNSENT field is the number of purchases in the set-top remaining to be polled. The number of purchases can range from 0 to 63 decimal. Unacknowledged Reports The UNACK is the number of reports that have not been acknowledged by the controller. The number of reports that have not been acknowledged is displayed in decimal format. -
Page 47: D03 Out-Of-Band (Oob) Diagnostic
Diagnostics d03 Out-Of-Band (OOB) Diagnostic The Out-of-Band (OOB) DIAGNOSTIC indicates the status of the out-of-band control channel. The information is updated every 5 seconds while viewing the diagnostic. Table 4-6 illustrates the OOB status on the OSD: Table 4-6 OOB status - OSD OOB DIAGNOSTIC OOB FREQUENCY: 075.25... -
Page 48: Oob Frequency
Diagnostics Figure 4-4 illustrates the OOB Status display on the LED: Figure 4-4 OOB status - LED Data EMM data activity indicator activity indicator MUTE MUTE OOB diagnostic Carrier lock indicator indicator (L for locked, U for not locked) Alternating with Indicates no carrier lock on the OOB:... -
Page 49: Oob Data
Diagnostics OOB DATA OOB DATA indicates if data is being carried by the OOB and EMM traffic, which is tracked separately. Table 4-8 lists OOB DATA indicators: Table 4-8 DATA indicators – OSD and LED OSD Indicator LED Indicator Definition OOB data detected within last 5 seconds OOB data not detected within last 5 seconds... -
Page 50: Oob Automatic Gain Control (Agc)
4-10 Diagnostics OOB Automatic Gain Control (AGC) The OSD displays an estimate of the AGC in percentage and an explanation for the value. Table 4-11 lists the AGC values for the OSD: Table 4-11 AGC indicators Indicator Meaning GOOD Good value FAIR Marginal signal level, check the signal POOR... -
Page 51: D04 In-Band (Ib) Diagnostic
Diagnostics 4-11 d04 In-Band (IB) Diagnostic The DCT5100 displays the IN-BAND DIAGNOSTIC status of a digital carrier for the last attempted tuned channel. If a digital carrier is not present, this diagnostic indicates the carrier is not locked. Table 4-12 illustrates the OSD of the IB receiver digital status: Table 4-12 IN-BAND DIAGNOSTIC - OSD IN-BAND DIAGNOSTIC... -
Page 52: Mode
4-12 Diagnostics MODE Table 4-13 lists the values for the MODE display on the OSD: Table 4-13 MODE values - OSD Value Description ANALOG IB Contains an Analog channel 64 QAM IB Contains a Digital channel with a modulation mode of 64 QAM 256 QAM IB Contains a Digital channel with a modulation mode of 256 QAM CARRIER LOCK... -
Page 53: Signal-To-Noise Ratio (Snr)
Diagnostics 4-13 Signal-to-Noise Ratio (SNR) The IB SNR displays on the OSD as an estimate of the carrier signal-to-noise ratio in dB with an explanation for the value. Table 4-16 lists the values: Table 4-16 In-Band SNR - OSD Value Description GOOD Good value... -
Page 54: D05 Unit Address
4-14 Diagnostics d05 Unit Address The UNIT ADDRESS diagnostic displays the unit address of the DCT5100. Table 4-18 illustrates a unit address on OSD: Table 4-18 UNIT ADDRESS - OSD UNIT ADDRESS TVPC INSTALLED UNIT ADDRESS: 123-45678-90123-456 NETWORK ADDRESS: 123-45678-90123-456 OOB MULTICAST 16 ADDRESS FOR: nnnn 0123... -
Page 55: Unit Address
Diagnostics 4-15 UNIT ADDRESS The UNIT ADDRESS identifier indicates the unit address or physical address of the DCT5100 set-top terminal. The UNIT ADDRESS is unique and displayed in decimal format. Figure 4-6 illustrates the LED display of a unit address: Figure 4-6 UNIT ADDRESS - LED MUTE... -
Page 56: Oob Multicast 16 Address
4-16 Diagnostics OOB MULTICAST 16 ADDRESS The MULTICAST 16 ADDRESS specifies the stream to which the OOB multicast 16 addresses are assigned. The valid stream types and descriptions displayed on OSD are listed in Table 4-19: Table 4-19 MULTICAST 16 ADDRESS streams - OSD nnnn OSD Display Description Network... -
Page 57: D06 Current Channel Status
Diagnostics 4-17 d06 Current Channel Status The CURRENT CHANEEL STATUS diagnostic displays a status of the last attempted tuned channel on the IB stream. The channel type determines the status display. Table 4-20 illustrates an analog current channel status OSD: Table 4-20 Analog CURRENT CHANNEL STATUS - OSD CURRENT CHANNEL STATUS... -
Page 58: Type
4-18 Diagnostics Figure 4-7 illustrates the LEDs for the analog and digital current channel status: Figure 4-7 CURRENT CHANNEL STATUS - LED Current channel analog: Preview Purchasable indicator indicator MUTE MUTE Analog channel diagnostic indicator Preview Current channel digital: Purchasable indicator indicator MUTE... -
Page 59: Authorization Reason Code
Diagnostics 4-19 Table 4-23 lists the variable description codes used in the current channel status OSD: Table 4-23 Variable descriptions - OSD OSD Variables State For analog: SCR − scrambled CLR − Clear For digital : ENC − encrypted UNE − unencrypted CLR −... -
Page 60: Purchasable
4-20 Diagnostics PURCHASABLE This parameter indicates whether the current program can be purchased for viewing. Table 4-25 illustrates valid values displayed on the OSD and LED: Table 4-25 Purchase indicators – OSD and LED OSD Display LED Indicator Definition Current channel is purchasable. Current channel is not purchasable. -
Page 61: Mpeg Audio Lock
Diagnostics 4-21 MPEG AUDIO LOCK The MPEG AUDIO LOCK indicates whether the audio stream is locked. Table 4-28 is a list of valid MPEG audio lock values: Table 4-28 MPEG AUDIO LOCK values Values Definition Audio Processor is locked to the audio stream Audio Processor is not locked to the audio stream PCR LOCK The PCR LOCK indicates if the in-band receiver is locked to the current program clock... -
Page 62: D07 Rf Modem (Upstream)
4-22 Diagnostics d07 RF MODEM (Upstream) The RF MODEM diagnostic displays the appropriate modem information based on the module installed in the DCT5100. Table 4-30 illustrates the status of the RF upstream modem: Table 4-30 RF upstream modem RF MODEM STATUS: NOT CONFIGURED CENTER FREQUENCY:... -
Page 63: Center Frequency
Diagnostics 4-23 RF Modem STATUS The RF modem STATUS displays CONFIGURED or NOT CONFIGURED, depending on the state of the modem. CENTER FREQUENCY The RF modem CENTER FREQUENCY is displayed on the OSD and LED in MHz. REQUESTED POWER LEVEL The REQUESTED POWER LEVEL is the value assigned to the set-top during the RF leveling process. -
Page 64: D08 Code Modules
4-24 Diagnostics d08 Code Modules The CODE MODULES section includes information about the firmware loaded into flash memory and all versions of non-volatile code that are installed in the DCT5100. When the Native Suite is running, the diagnostics of the application operating system and all associated objects should be accessible. -
Page 65: Figure 4-9 Code Modules - Led
Diagnostics 4-25 Figure 4-9 illustrates the code module LED display: Figure 4-9 CODE MODULES - LED Download Download data status received indicator MUTE MUTE Number of segments remaining for download to complete. (Figure reflects segments remaining = 17012) MUTE MUTE MUTE MUTE Code module identifier... -
Page 66: Downloadable Object Information Table
4-26 Diagnostics BOOTLOADER The BOOTLOADER version is displayed in ASCII and includes major and minor revision numbers. DIGITAL SECURE PROCESSOR The Digital Secure Processor version is displayed in ASCII format. ANALOG SECURE PROCESSOR The Analog Secure Processor version is displayed in ASCII format. Downloadable Object Information Table This table is displayed at the bottom of the OSD screen. -
Page 67: Segs / Time
Diagnostics 4-27 OSD Display Status Description DELETING POSTPONED Postponed Object is not runnable in the current system; will be enabled on next boot. CONNECTED Connect Connected to download PID − awaiting data. PEND CONNECT TryingToConnect Trying to connect. SEGS / TIME Each object is displayed on the OSD and LED segments that remain for the object download in progress. -
Page 68: D10 Keypad - Led
4-28 Diagnostics d10 Keypad - LED This diagnostics is used to verify the functionality of the LEDs and front-panel keypad of the DCT5100. Front-Panel Keypad Diagnostic This diagnostic verifies the functionality of the LEDs and front-panel keypad. Each LED segment that is lit corresponds with a front-panel key press. The OSD displays characters in the format shown in Figure 4-10: Figure 4-10 Character format display - OSD... -
Page 69: D11 Interface Status
Diagnostics 4-29 d11 INTERFACE STATUS Table 4-34 illustrates the INTERFACE STATUS diagnostic OSD display when running in base platform or Thin Client: Table 4-34 INTERFACE STATUS INTERFACE STATUS DOCSIS Tuner & xmitter: INST 1394 I/O Device: NOT INST USB I/O Device: NOT INST 10bT Ethernet Device: NOT INST... -
Page 70: D12 User Setting Status
4-30 Diagnostics d12 USER SETTING STATUS This section displays the user settings. Table 4-35 shows an example of the diagnostic information recommended for the User Setting Status OSD. The actual format for the display may vary. The information on the OSD and LED is updated upon entry to the diagnostic OSD. Table 4-35 illustrates the USER SETTING STATUS display: Table 4-35 USER SETTING STATUS –... -
Page 71: Closed Caption
Diagnostics 4-31 CLOSED CAPTION Displays the CLOSED CAPTION Rendering state selected by the user: OSD Display Definition ENABLED Closed Caption rendering enabled. DISABLED Closed Caption rendering disabled. PEN SIZE Displays the PEN SIZE selected by the user: OSD Display Definition AUTO Pen Size is controlled by the Closed Caption stream. -
Page 72: Foreground Opacity
4-32 Diagnostics OSD Display Definition MAGENTA Magenta Foreground. CYAN Cyan Foreground. FOREGROUND OPACITY Displays the FOREGROUND OPACITY option selected by the user: OSD Display Definition AUTO Foreground Color is controlled by the Closed Caption stream. TRANSPARENT Transparent Foreground Opacity. TRANSLUCENT Translucent Foreground Opacity. -
Page 73: Service Selection
Diagnostics 4-33 SERVICE SELECTION Displays the SERVICE SELECTION selected by the user: OSD Display Definition AUTO Service Selection is controlled by the Closed Caption stream. PRIMARY Primary language established by the provider. LANGUAGE SECONDARY Secondary language established by the provider. LANGUAGE Set by the provider. -
Page 74: D13 Interactive Info
4-34 Diagnostics d13 INTERACTIVE INFO This section describes the interactive information that is displayed only when Thin Client platform is running. Table 4-3 shows an example of the diagnostic information on the INTERACTIVE INFO Diagnostics OSD. The actual format for the display may vary. The information on the OSD and LED is updated at least once every 5 seconds while the diagnostic is displayed. -
Page 75: Upm
Diagnostics 4-35 The UPM is the upstream modem address. The value used for the UPM is the same as the terminal ID assigned by the DAC 6000. The UPM is a unique, system-generated, eight-digit integer between 1 and 16777215. 00000000 is displayed when the UPM is not configured or unknown. UPSTREAM ID The UPSTREAM ID is a set-top transmission parameter assigned by the DAC 6000 for the interactive set-top. -
Page 76: Mac Abort Counter
4-36 Diagnostics MAC ABORT COUNTER The MAC ABORT COUNTER increments every time the MAC layer reaches the Cell Abort Count limit. The MAC ABORT COUNTER is reset by the successful upstream transmission of a cell, for example, when an ACK is received by the set-top. If the MAC ABORT COUNTER reaches the MAC Abort Count limit, the set-top assumes the MAC layer is unavailable due to noise, congestion, or some other problem. -
Page 77: Troubleshooting
Section 5 Troubleshooting This section provides troubleshooting guidelines. If problems are still occurring after performing the diagnostics, call Seaside Communications: 539-6250 i t u Check for an obstruction between the remote control and the Remote control not responding DCT5100. Aim the remote control directly at the DCT5100, not the TV or VCR. -
Page 78: Specifications And Features
Appendix A Specifications and Features Specifications Input frequency Video 54 MHz through 860 MHz Up to 860 MHz DOCSIS Downloadable HRC/IRC frequency assignments Number of channels 136 carriers per cable, 1 or 2 cables 1 channel per carrier Analog More than 1 channel per carrier, content dependent Digital Input analog video level 0 dBmV through +15 dBmV... -
Page 79: Features List
Specifications Features List Standard Option Triple Tuner: • Video/Audio/Data • DOCSIS • Out of Band • DOCSIS Modem • Clear Analog tuning • BTSC Decode • RF Return • • AC Convenience outlet • A/B Cable module • RF Bypass module •... -
Page 80: Abbreviations And Acronyms
Abbreviations and Acronyms Automatic Gain control ASTB Advanced Set-top Box Cyclic redundancy check Customer Service Representative DCT5100 Digital Consumer Terminal 5100 DRAM Dynamic random access memory Entitlement management message(s) FLASH A type of nonvolatile memory Global positioning system Harmonically related carriers Interactive program guide IPPV Impulse Pay-Per-View... - Page 81 539-6250 Office and Studio: 1318 Grand Lake Road P.O. Box 4558, Reserve Mines, N.S. B1E 1L2...